--- title: Regroup Mass Notification Reviews meta\_title: 'Regroup Mass Notification Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 97 reviews by the users' company size, role or industry to find out how Regroup Mass Notification works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 97 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- ### Regroup Mass Notification Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Regroup Mass Notification, enhancing efficiency during emergencies with its user-friendly design. [(13 mentions)](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1354506&qs=pros-and-cons#reviews) Users commend the **responsive customer support** from Regroup, highlighting their dedication and helpfulness during implementation. [(10 mentions)](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353489&qs=pros-and-cons#reviews) Users commend the **implementation ease** of Regroup, enhanced by responsive customer support and effective guidance. [(7 mentions)](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353029&qs=pros-and-cons#reviews) Users appreciate the **excellent customer service** from Regroup, highlighted by attentive and knowledgeable representatives like Andres and Vivek. [(6 mentions)](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353430&qs=pros-and-cons#reviews) Users commend Regroup Mass Notification for its **user-friendly emergency notification capabilities** , enhancing communication during critical situations. [(5 mentions)](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353609&qs=pros-and-cons#reviews) Users find the **initial complexity** of Regroup Mass Notification overwhelming, though responsive support helps ease the process. [(2 mentions)](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353954&qs=pros-and-cons#reviews) Users note **hidden price increases** for key features, making the overall cost less transparent and predictable. [(2 mentions)](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=2278789&qs=pros-and-cons#reviews) Users note the **incomplete information** about guest features and check-in capabilities, leading to confusion and frustration. [(2 mentions)](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353565&qs=pros-and-cons#reviews) Users find the **limited features** in Regroup Mass Notification hinder effective communication, particularly with channel selection and mobile functionality. [(2 mentions)](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=2375802&qs=pros-and-cons#reviews) Users note **limited functionality** in the mobile app, requiring reliance on less responsive web interfaces for full features. [(2 mentions)](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353633&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Regroup Mass Notification ##### 1. Ease of Use Users value the **ease of use** of Regroup Mass Notification, enhancing efficiency during emergencies with its user-friendly design. [ See 13 mentions ](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1354506&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Regroup UI and Outstanding Customer Service from Andres" What do you like about Regroup Mass Notification? While the Regroup product is a great tool with intuitive user interface, I would say that what I like best is the customer service. Our rep, Andres, w ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very Easy for Citizens, Backed by Knowledgeable Staff" What do you like about Regroup Mass Notification? Very easy to use for our citizens. Knowledgeable staff to help walk through the process and re-educate as necessary. ##### 2. Customer Support Users commend the **responsive customer support** from Regroup, highlighting their dedication and helpfulness during implementation. [ See 10 mentions ](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353489&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Regroup UI and Outstanding Customer Service from Andres" What do you like about Regroup Mass Notification? While the Regroup product is a great tool with intuitive user interface, I would say that what I like best is the customer service. Our rep, Andres, w ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very Easy for Citizens, Backed by Knowledgeable Staff" What do you like about Regroup Mass Notification? Very easy to use for our citizens. Knowledgeable staff to help walk through the process and re-educate as necessary. ##### 3. Implementation Ease Users commend the **implementation ease** of Regroup, enhanced by responsive customer support and effective guidance. [ See 7 mentions ](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353029&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Regroup UI and Outstanding Customer Service from Andres" What do you like about Regroup Mass Notification? While the Regroup product is a great tool with intuitive user interface, I would say that what I like best is the customer service. Our rep, Andres, w EG Elizabeth G. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Integration and Responsive Support" What do you like about Regroup Mass Notification? The ease of integration during the implementation. We ran into a bit of hiccups, but for the most part we've worked through them. Customer support was ##### 4. Helpful Users appreciate the **excellent customer service** from Regroup, highlighted by attentive and knowledgeable representatives like Andres and Vivek. [ See 6 mentions ](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353430&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Regroup UI and Outstanding Customer Service from Andres" What do you like about Regroup Mass Notification? While the Regroup product is a great tool with intuitive user interface, I would say that what I like best is the customer service. Our rep, Andres, w ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very Easy for Citizens, Backed by Knowledgeable Staff" What do you like about Regroup Mass Notification? Very easy to use for our citizens. Knowledgeable staff to help walk through the process and re-educate as necessary. ##### 5. Emergency Services Users commend Regroup Mass Notification for its **user-friendly emergency notification capabilities** , enhancing communication during critical situations. [ See 5 mentions ](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353609&qs=pros-and-cons#reviews) See Related User Reviews KR Kevin R. Mid-Market (51-1000 emp.) 5.0/5 "We reviewed 3 different Emergency Notification Systems and this was the best! And Matheus is great!" What do you like about Regroup Mass Notification? ReGroup made everything very easy for us from the start with great direction from our Account Manager Matheus. We were able to get things going very JL Jack L. Mid-Market (51-1000 emp.) 4.0/5 "No issues. Seamless transition and onboarding process." What do you like about Regroup Mass Notification? Regroup fills a notification gap for the city. It ensures emergency notices can be sent out to those that are less technologically savvy or do not rev ### 5 Cons or Disadvantages of Regroup Mass Notification ##### 1. Complexity Users find the **initial complexity** of Regroup Mass Notification overwhelming, though responsive support helps ease the process. [ See 2 mentions ](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353954&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent notificaiton platform" What do you dislike about Regroup Mass Notification? With versitility comes complexity. The intial usage of the program can be overwhleming. Thanks to a great trainer who makes the process much easier. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Better than Everbridge" What do you dislike about Regroup Mass Notification? The platform was a little confusing at first, but Regroup was very responsive and was able to answer questions quickly. ##### 2. Expensive Users note **hidden price increases** for key features, making the overall cost less transparent and predictable. [ See 2 mentions ](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=2278789&qs=pros-and-cons#reviews) See Related User Reviews SW Shawn W. Small-Business (50 or fewer emp.) 5.0/5 "Informative, Friendly, and Effortless to Use" What do you dislike about Regroup Mass Notification? Hidden price increases for key features. KR Kevin R. Mid-Market (51-1000 emp.) 5.0/5 "We reviewed 3 different Emergency Notification Systems and this was the best! And Matheus is great!" What do you dislike about Regroup Mass Notification? The only downside I can think of maybe is cost - however any system you choose (and we looked at 3-4 systems) is going to cost you - and pricing is ge ##### 3. Incomplete Information Users note the **incomplete information** about guest features and check-in capabilities, leading to confusion and frustration. [ See 2 mentions ](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353565&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "ReGroup has you covered!" What do you dislike about Regroup Mass Notification? - Admins do not have the ability to respond or "check-in" on someone's behalf - Feature for guests (QR code) was initially presented (sales) that all CR Charley R. Enterprise (\> 1000 emp.) 5.0/5 "The onboarding process was smooth with plenty of handholding." What do you dislike about Regroup Mass Notification? The help system could be a little friendlier and context sensitive instead pushing you to documentation that you have to weed through if you have a qu ##### 4. Limited Features Users find the **limited features** in Regroup Mass Notification hinder effective communication, particularly with channel selection and mobile functionality. [ See 2 mentions ](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=2375802&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "Easy-to-Use Layout, But Still Learning the System" What do you dislike about Regroup Mass Notification? How Ad-Hoc messages do not deliver to the channels / you can only select one channel at a time to send a message unlike Ad-Hoc where you can select mu EG Elizabeth G. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Integration and Responsive Support" What do you dislike about Regroup Mass Notification? The mobile app was a game changer for Admins, especially since most of our emergencies happen when we aren't near a computer, however, not all of the ##### 5. Limited Functionality Users note **limited functionality** in the mobile app, requiring reliance on less responsive web interfaces for full features. [ See 2 mentions ](https://www.g2.com/products/regroup-mass-notification/reviews?filters%5Bsentiment_snippet%5D=1353633&qs=pros-and-cons#reviews) See Related User Reviews EG Elizabeth G. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Integration and Responsive Support" What do you dislike about Regroup Mass Notification? The mobile app was a game changer for Admins, especially since most of our emergencies happen when we aren't near a computer, however, not all of the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "ReGroup has you covered!" What do you dislike about Regroup Mass Notification? - Admins do not have the ability to respond or "check-in" on someone's behalf - Feature for guests (QR code) was initially presented (sales) that all ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Mid-Market (51-1000 emp.) 7/24/2026 "Excellent Onboarding Support That Kept Our Project on Track" 4.5/5 What do you like best about Regroup Mass Notification? The help provided to get our project up and running was very good. Santiago and Maris were very helpful, working around our schedule and offering as many meetings and trainings as was necessary to get the project ready on time. Review collected by and hosted on G2.com. What do you dislike about Regroup Mass Notification? In order to stairstep a message that would first come by email, then text, then phone call the maximum time between messages was 90 minutes. We had hoped that we could space that time out more, but as much as a day. Review collected by and hosted on G2.com. What problems is Regroup Mass Notification solving and how is that benefiting you? We had a business need to update our membership with vital information when we switched online banking platforms. We had already sent plenty of announcements by email, physical mail, and social media, but Regroup offered a solution that let us try a different method of contact to get the message in front of them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Hassaan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hassaan K.") HK Hassaan K. Airport Admin Small-Business (50 or fewer emp.) 3/13/2026 "Regroup Review" 5/5 What do you like best about Regroup Mass Notification? What I like best about Regroup Mass Notification is its ability to send messages quickly across multiple communication channels such as email, SMS, and voice from a single platform. It makes it very easy to reach the right audience during urgent situations, and the interface for creating and managing alerts is straightforward and efficient. Review collected by and hosted on G2.com. What do you dislike about Regroup Mass Notification? One area that could be improved in Regroup Mass Notification is the user interface in some sections, which can feel a bit complex for new users. Review collected by and hosted on G2.com. What problems is Regroup Mass Notification solving and how is that benefiting you? Regroup Mass Notification helps solve the challenge of quickly communicating with large groups of people during emergencies or time-sensitive situations at the airport. As an airport admin, it allows me to instantly send alerts about incidents, operational changes, or safety instructions through multiple channels such as SMS, email, and voice. This ensures that staff and relevant teams receive critical information quickly, which helps improve response time, coordination, and overall safety. Review collected by and hosted on G2.com. Show More Response from Regroup Marketing of Regroup Mass Notification [Editedit](https://www.g2.com/survey_responses/regroup-mass-notification-review-12477953/official_response/edit) Thank you for sharing your positive experience with Regroup! We're thrilled to hear that you find our platform efficient in reaching your audience during urgent situations. We appreciate your feedback on the user interface and will work on making it more user-friendly for new users. It's great to hear how Regroup is benefiting you in quickly communicating important information at the airport, improving response time, coordination, and safety. If you have any specific suggestions on how we can enhance the user interface, please feel free to reach out. We value your input and are here to assist you further. Validated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/24/2026 "Highly Customizable and Valuable Emergency Communication Tool" 5/5 What do you like best about Regroup Mass Notification? I appreciate how Regroup Mass Notification makes organizing county information and communication with users and subscribers easier. The endless customization of the program's features is a huge plus, allowing it to meet our specific needs. Communicating with first responders is greatly simplified. Our transition from WENS was smooth and enjoyable, thanks to Vivek. As we implement, we're seeing a big difference and would highly recommend it at this time. Having Vivek as our Regroup Customer Success Team Manager assigned to our account to help with implementation! Review collected by and hosted on G2.com. What do you dislike about Regroup Mass Notification? There was a learning curve switching from WENS, but that is not a dislike. Review collected by and hosted on G2.com. What problems is Regroup Mass Notification solving and how is that benefiting you? Regroup Mass Notification simplifies organizing county information and communication with first responders, offering endless customization and improving coordination. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 7/2/2026 "Amazing Customer Service and Great Value from Regroup" 5/5 What do you like best about Regroup Mass Notification? The customer service has been amazing. It is very rare to have a company have members of IT to join calls to assist customers with problem solving and implementation issues on the customers end but Regroup goes out of their way to ensure their customers are happy. We were overjoyed to see that the Regroup provides customers with an expansion of services at an amazing price. Review collected by and hosted on G2.com. What do you dislike about Regroup Mass Notification? The desktop alert implementation is a bit cumbersome and sometimes challenging to understand. Review collected by and hosted on G2.com. What problems is Regroup Mass Notification solving and how is that benefiting you? We have been a pretty needy customer and Regroup has gone out of their way to assist us with all concerns, including something as silly as updating our time zone. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 2/2/2026 "Intuitive Regroup UI and Outstanding Customer Service from Andres" 5/5 What do you like best about Regroup Mass Notification? While the Regroup product is a great tool with intuitive user interface, I would say that what I like best is the customer service. Our rep, Andres, was super helpful all along the way. He took the time to ensure we understood the "how" and "why" of the various programming components when setting up the initial account settings during the Implementation Plan. Never felt rushed, always listened carefully. Excellent customer service! Review collected by and hosted on G2.com. What do you dislike about Regroup Mass Notification? It can take a little time to understand the nuances between "subscribers" and "contacts", "groups" and "channels". Review collected by and hosted on G2.com. What problems is Regroup Mass Notification solving and how is that benefiting you? Mass notification to our citizens is the primary purpose for us having this (or similar) tools. The ease of how we can integrate additional, non-emergency communications through the use of channels is an added benefit that allows us to expand our community outreach and engagement. Review collected by and hosted on G2.com. Show More Response from Regroup Marketing of Regroup Mass Notification [Editedit](https://www.g2.com/survey_responses/regroup-mass-notification-review-12294498/official_response/edit) We appreciate your feedback and are pleased to hear that our mass notification tool is helping you effectively communicate with your citizens. We understand the importance of clear distinctions between different components, and we're working to enhance the understanding of 'subscribers', 'contacts', 'groups', and 'channels' for our users. Current UserValidated ReviewerSource: Organic EG Elizabeth G. CRM Administrator Mid-Market (51-1000 emp.) 11/21/2025 "Seamless Integration and Responsive Support" 4/5 What do you like best about Regroup Mass Notification? The ease of integration during the implementation. We ran into a bit of hiccups, but for the most part we've worked through them. Customer support was responsive when a ticket was submitted. Review collected by and hosted on G2.com. What do you dislike about Regroup Mass Notification? The mobile app was a game changer for Admins, especially since most of our emergencies happen when we aren't near a computer, however, not all of the functionality that exists in the web version is available on the Admin side of the app (ex. Informacast) so we have to use the web browser on our mobile devices to send a message and that interface is not mobile responsive. Review collected by and hosted on G2.com. What problems is Regroup Mass Notification solving and how is that benefiting you? Notifying our students and employees when an emergency is taking place and what action they should take. Review collected by and hosted on G2.com. Show More Response from Regroup Marketing of Regroup Mass Notification [Editedit](https://www.g2.com/survey_responses/regroup-mass-notification-review-11991091/official_response/edit) Thank you for sharing your experience with Regroup! We're thrilled to hear that you found the integration process easy and that our customer support team was responsive in addressing your concerns. We appreciate your feedback regarding the mobile app functionality and understand the importance of having a seamless experience across all platforms. We will definitely take your feedback into consideration for future updates to ensure a more user-friendly experience for our Admin users. If you have any further suggestions or encounter any issues, please don't hesitate to reach out to our support team. We are dedicated to providing a reliable emergency notification solution for your organization. Thank you for choosing Regroup! Current UserValidated ReviewerSource: Organic GT Greg T. Safety, Environmental and Health Manager Enterprise (\> 1000 emp.) 8/25/2025 "Regroup offers the easiest, customer service focused, comprehensive employee notification system." 5/5 What do you like best about Regroup Mass Notification? When we ran into issues transitioning to an existing system after a merger, we turned to Regroup and had a functioning system in place in just 2 days. The process was amazingly simple, like following a checklist setting everything up and we had a fabulous account manager Vivek helping us every step of the way. Vivek has been amazing, available, and walked us through the entire process to make it successful. We procured this system initially as needed for company emergencies, but now all the extra benefits are being realized and we have been incorporating Regroup into other aspects of employee notifications, such as system alarm notifications and weather statements. This system gives us peace of mind when we need to communicate with all employees, or just a specific group, for small situations or major disruptions like hurricanes. The overall system is easy to access and utilize, allowing a variety of message options. We can share necessary messages in multiple formats, poll our employees for safety or needs, and the system provides an amazing report function to identify each and every message sent. This implementation greatly exceeded my expectations! Review collected by and hosted on G2.com. What do you dislike about Regroup Mass Notification? I have no dislikes with the system itself. We had a few minor hiccups on our side during the implementation process, but the issues were quickly addressed and solutions found. Review collected by and hosted on G2.com. What problems is Regroup Mass Notification solving and how is that benefiting you? With 1600+ employees in multiple states, Regroup allows easy notification to all or a select group of employees. Originally procured for emergency notification situations, such as hurricane response, we have found multiple new benefits for everything from general employee notifications (facility power losses) to integrating alarm system notifications for select teams, to providing area-specific weather notifications. The system allows multiple notification methods, including the phone app, so we can communicate with employees at any point in time. Review collected by and hosted on G2.com. Show More Response from Regroup Marketing of Regroup Mass Notification [Editedit](https://www.g2.com/survey_responses/regroup-mass-notification-review-11593616/official_response/edit) Thank you for sharing your positive experience with Regroup! We are thrilled to hear that our system has been instrumental in streamlining your employee notifications and providing peace of mind during emergencies. It's great to know that Vivek provided excellent support throughout the process. We appreciate your feedback and are glad to hear that the system has exceeded your expectations. We are committed to providing easy-to-use solutions for effective communication. If you ever have any questions or need further assistance, please don't hesitate to reach out. We are here to help and support your communication needs. Thank you for choosing Regroup! Current UserValidated ReviewerSource: Organic ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") AE Verified User in Environmental Services Small-Business (50 or fewer emp.) 6/8/2026 "Aesthetic User Interface and Process Flow" 4.5/5 What do you like best about Regroup Mass Notification? The system is appealing and easy to use. Each step is pretty intuitive. Review collected by and hosted on G2.com. What do you dislike about Regroup Mass Notification? Nothing discovered yet. I am sure in time we will discover something that can be improved upon. Review collected by and hosted on G2.com. What problems is Regroup Mass Notification solving and how is that benefiting you? Too early to tell, but this system is replacing a previously used mass notificaiton system Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 5/19/2026 "Quick Multi-Platform Alerts via SMS and Desktop Client" 5/5 What do you like best about Regroup Mass Notification? The ability to send quick alerts through multiple platforms. We utilize the SMS and desktop client options the most. Review collected by and hosted on G2.com. What do you dislike about Regroup Mass Notification? We wish there was a capability of adding different sounds on the desktop client for different alerts (ie. DRILL vs. REAL EMERGENCY) Review collected by and hosted on G2.com. What problems is Regroup Mass Notification solving and how is that benefiting you? Regroup helps us reach more staff reliably during an emergency Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KR Kevin R. Senior Systems Administrator Mid-Market (51-1000 emp.) 9/26/2025 "We reviewed 3 different Emergency Notification Systems and this was the best! And Matheus is great!" 5/5 What do you like best about Regroup Mass Notification? ReGroup made everything very easy for us from the start with great direction from our Account Manager Matheus. We were able to get things going very quickly for our company of around 250+ employees - and were able to use SCIM import from Microsoft to keep our contact lists updtaed easily for employees. Even though we were primarily focused on sending emergency SMS and emails, ReGroup has many other options such as sending an actual text to voice phone call, sending directly to a Microsoft Teams Channel, or even posting something on social media which is a feature that we might use in the future. They also have an optional desktop notifications option as well. Customer Support with our Support Rep and also with Development when there was a short technical issue related to Single Sign-On was a good response - and they were able to solve the problem quickly for us. Implementation was very smooth with Matheus and we had no issues on that side. Even our Sales Rep Owen was great initially in the pre-purchase process in getting us tested on the system to make sure it met our needs. Review collected by and hosted on G2.com. What do you dislike about Regroup Mass Notification? The only downside I can think of maybe is cost - however any system you choose (and we looked at 3-4 systems) is going to cost you - and pricing is generally based on a per employee / total employees type basis. However, we liked the fact that ReGroup had their annual messaging package built into the annual licensing cost of the system (which does have a large annual cap of SMS / voice messages which are the only thing that count as a cost/credit) - and options to purchase large bulk packages if needed. The only way I can see anyone hitting this limit is if they're spamming their employees/students daily with many text messages. We appreciate the large variety of options that are included with ReGroup. Review collected by and hosted on G2.com. What problems is Regroup Mass Notification solving and how is that benefiting you? ReGroup's main primary purpose with us was with the text/SMS Emergency Messaging - however it has many other useful options such as Email, Teams, Mobile App Notification, Desktop, and other ways to notify users as well about information that we find it extremely useful and helpful for our purposes. Review collected by and hosted on G2.com. Show More Response from Regroup Marketing of Regroup Mass Notification [Editedit](https://www.g2.com/survey_responses/regroup-mass-notification-review-11734986/official_response/edit) Thank you for your detailed review! We are thrilled to hear that you found Regroup Mass Notification easy to use and that Matheus provided excellent support throughout the process. We appreciate your feedback on the various features we offer, including the SCIM import from Microsoft and the different notification options available. We are delighted that Regroup has been beneficial for your company in streamlining emergency messaging and providing various notification options. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you for choosing Regroup! 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