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SnapComms Reviews & Product Details

SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. The SnapComms platform includes a range of channels that can be combined for every internal communication need – from urgent notifications to awareness and behavioral change. We help you inform and engage employees through high-impact alerts and tickers, passive yet powerful screensavers and wallpapers, and interactive surveys and quizzes. SnapComms helps internal communications professionals like you get employee attention. SnapComms offers alternative ways to inform and engage employees, alleviating email-overload and cutting through workplace noise. Multi-channel campaigns are proven to be more effective. Our platform ensures your priority messages are never missed, culture and awareness campaigns are successful, and employee engagement is lifted. Pricing starts from 100+ employees.

Seller

SnapComms

Discussions

SnapComms Community

Languages Supported

English

Product Description

SnapComms provides internal communication software to large organizations, helping them solve any communication problem. The solution includes a number or tools such as such as a desktop ticker, desktop alerts, quiz and survey functions and a staff newsletter.

Overview by

Marketing Team (SnapComms Team)

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

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Top-Rated Alternatives

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SnapComms Media

SnapComms Demo - Communicate with Employees across Multiple Devices

The SnapComms multi-channel communication platform helps you reach employees on desktop, mobile, and digital signage.

SnapComms Demo - Emergency Communications

Our platform allows you to effectively inform and engage with employees before and after an incident occurs across multiple devices and through multiple channels.

We help managers like you truly get employee attention. Our multi-format tools suit every HR communication need. From alerts and tickers to surveys and newsletters, the SnapComms solution is revolutionizing the world of digital internal communications.

SnapComms Lock Screen enables organizations to turn idle computer screens into compelling communication channels.

Our business screensaver software is activated once a screen becomes idle for a preset time i.e. when an employee is away from their desk or on a call. Their screen will switch to the screensaver message, based on the content created within the SnapComms Content Manager.

Desktop tickers are a narrow window of scrolling text displayed on a computer screen. They are low disruption, yet bypass overloaded email channels for maximum attention.

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Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/14/2024

"Effective Means of Communication"

5/5

What do you like best about SnapComms?

snapComms has allowed for easy communication, we have been able to reach staff twice as much as we used to using mails Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

although customizing is easy, the platform feels too mundane and rigid to edit Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

5/3/2023

"Improves internal communications"

5/5

What do you like best about SnapComms?

Snapcomms is easy to use and you can quickly publish items. I like the level of customization that is available. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

The snapcomms website is not very friendly on mobile devices and they haven't created a mobile app for snapcomms administrators to use when on the go. Review collected by and hosted on G2.com.

Ray A.

Engineer II

Enterprise (> 1000 emp.)

10/13/2022

"SnapComms Review 2022"

5/5

What do you like best about SnapComms?

SnapComms is very easy to use. Intuitive UI. Creating notifications to receiving messages is very simple yet successful. Technical support is just a click away and very quick to respond. The solution provides us with the tools to alert and notify our employees.

I also like dealing with Ellen Rollins. She is very knowledgeable and ensures our needs are met in a very timely manner. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

I don't believe there are any downsides. Review collected by and hosted on G2.com.

Recommendations to others considering SnapComms:

The Portal UI is easy to use and the notifications can be quickly created and sent.

10/10 Review collected by and hosted on G2.com.

What problems is SnapComms solving and how is that benefiting you?

When email goes down how do you alert your employees there is an outage? SnapComms solves this problem seamlessly. We are able to notify everyone in our company within minutes of an outage. Review collected by and hosted on G2.com.

Charlie S.

Information Technology- Information Analyst

Enterprise (> 1000 emp.)

8/29/2022

"IT Information Analyst"

4.5/5

What do you like best about SnapComms?

Business related announcements are centrally located and easy to find in the app. Reporting of successfully delivered and read announcements. Azure AD integration. Excellent support. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

Searching for announcements is limited to the text in the title and not the text in the body of the message. Review collected by and hosted on G2.com.

What problems is SnapComms solving and how is that benefiting you?

Our company decided to restrict Azure AD groups that could be integrated with SnapComms and their support assisted us with an AzureAD Graph API to comply with our IT Security requirements. Also working to import lists to create non-Azure AD groups for targeting eliminating the need to manually create in either AzureAD or SnapComms. Review collected by and hosted on G2.com.

Muhammad Z.

Head Of Accounts

Small-Business (50 or fewer emp.)

10/12/2022

"The reason I recommend SnapComms"

5/5

What do you like best about SnapComms?

Easily communicate with the team, and employees, even up to date with the project and listed tasks. it is a complete corporate communication solution. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

Some employees are not much familiar with tech so sometimes needs training sessions Review collected by and hosted on G2.com.

Alex G.

Marketing Coordinator

Mid-Market (51-1000 emp.)

5/10/2022

"WP Rawl"

5/5

What do you like best about SnapComms?

It's extremely user-friendly. We have been able to train many team members on the program and had no issues in that process. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

Sometimes what you're looking for can get buried a few buttons back, but once you're used to the program there are no issues. Review collected by and hosted on G2.com.

What problems is SnapComms solving and how is that benefiting you?

We're able to easily and quickly communicate any internal messages, achievements, changes, etc. to our entire office. Both access directly to their computer and to all other screens. We've realized that our team pays more attention to the screens than flyers around the building so it has greatly benefitted communications. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Mid-Market (51-1000 emp.)

9/8/2022

"SnapComms Customer Service is the Best!"

5/5

What do you like best about SnapComms?

Besides the great features SnapComms already have, they are always working on improvements and I really like the customer service is always provided by our Rep Janice Little Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

No, there is nothing I dislike from SnapComms. I really enjoy their system and their customer service team. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Enterprise (> 1000 emp.)

8/29/2022

"SnapComms has been a great tool digital signage as screensavers and sending actionable alerts."

5/5

What do you like best about SnapComms?

Very easy user interface where you can publish and view results quickly. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

Pushing out new MSI clients to users. Would love them to auto update software. Review collected by and hosted on G2.com.

Jodie P.

Information Technology Project Coordinator

Enterprise (> 1000 emp.)

11/11/2021

"User friendly, efficient, smart communication tool"

5/5

What do you like best about SnapComms?

Snapcomms is very easy to use, I have been able to train other team members quickly. The pop-ups and ticker messages look professional and has really assisted our Trust with getting key messages out to staff with immediate effect, rather than relying on colleagues opening emails or reading newsletters. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

Not much! However, a feature I feel is missing is that I have to rely on my technical colleagues to create AD groups for targeted messages. You can make groups on Snapcomms manually, but this can be time-consuming,it would be great to be able to export a group in via CSV quickly and be able to do this myself. Review collected by and hosted on G2.com.

Recommendations to others considering SnapComms:

Snapcomms is a great tool any company would benefit from procuring this tool, I would recommend undertaking the package that also includes survey tools. Review collected by and hosted on G2.com.

What problems is SnapComms solving and how is that benefiting you?

We know some colleagues do not read our manual comms, etc emails and newsletters. Snapcomms forces the message to be seen, even if its just the pop up. If you title the pop up correctly you know it will get a message across or entice the user to open the message. Being able to track who has read or dismissed the messages is also really useful. Review collected by and hosted on G2.com.

Jim P.

I.T. Helpline Manager

Mid-Market (51-1000 emp.)

10/19/2021

"Does Exactly What We Need It To"

5/5

What do you like best about SnapComms?

Snapcomms is an excellent replacement for mass emails to the entire company for alerts that IT needs to communicate. We found that nearly half of our intended email audience is either not in a position to read their emails or just don't read the emails in a timely fashion. With Snapcomms, a desktop alert window will display on their desktop over all other screens or display on mobile devices in the same style. Communicating with Snapcomms ensures our message gets across to everyone in a timely, efficient, and easily viewable manner. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

Although Snapcomms communicates in a highly efficient manner, the cost of the product might place it out of reach of smaller offices on a budget. Review collected by and hosted on G2.com.

What problems is SnapComms solving and how is that benefiting you?

We noticed with email blasts to the entire company that there would always be pockets of users who never read or ignored essential emails, for whatever reason. With Snapcomms, the user needs to do nothing to receive a message. As long as you deploy the tiny Snapcomm app to all your companies devices, the employee will be guaranteed to see your message seconds after you distribute it to either a specific group or the entire company at once. Review collected by and hosted on G2.com.