SnapComms Reviews & Product Details

SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. The SnapComms platform includes a range of channels that can be combined for every internal communication need – from urgent notifications to awareness and behavioral change. We help you inform and engage employees through high-impact alerts and tickers, passive yet powerful screensavers and wallpapers, and interactive surveys and quizzes. SnapComms helps internal communications professionals like you get employee attention. SnapComms offers alternative ways to inform and engage employees, alleviating email-overload and cutting through workplace noise. Multi-channel campaigns are proven to be more effective. Our platform ensures your priority messages are never missed, culture and awareness campaigns are successful, and employee engagement is lifted. Pricing starts from 100+ employees.

Seller

SnapComms

Discussions

SnapComms Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Marketing Team (SnapComms Team)

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

View More Pricing Information

Top-Rated Alternatives

Poppulo Employee Experience

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User Insights

Average based on 62 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

SnapComms Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is SnapComms, and what problem is it built to solve?

SnapComms is an internal communications platform built to help organizations make important messages visible to employees across locations and devices. It provides customizable alerts, interactive screensavers, pop-up messages, and secure messaging to address communication gaps and help deliver critical information across a workforce.

What languages does SnapComms support?

SnapComms supports 1 language: English.

What company sizes and industries is SnapComms the best fit for?

SnapComms appears to suit organizations across mid-market and enterprise sizes, with reviewer-reported experience especially visible in healthcare, government, financial services, and telecommunications. The segments represented among positive reviewers include:

Company size — Mid-market: 51–1,000 employees.
Company size — Enterprise: More than 1,000 employees.
Healthcare: Hospital and health care organizations.
Government: Government administration organizations.
Financial services: Financial services organizations.
Telecommunications: Telecommunications organizations.

How long does it take to implement SnapComms across a team?

Implementation time varies with rollout scope and team setup, but the most common reported range is under one month. Other teams describe longer deployments, including rollouts lasting one to three months.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Also commonly reported
Under 1 day	Less common
3–6 months, 6–12 months, or over 12 months	Occasionally reported

What customer support options does SnapComms provide, and how do users find the overall support experience?

Support is available through email/help desk, chat, and phone, with 24/7 live-rep support. The support experience is described as responsive and helpful, including timely technical assistance, onboarding guidance, and training.

What features or capabilities could make SnapComms even more useful?

More flexible content creation and easier audience management would make SnapComms more useful for teams that need to tailor messages and targeting. Improvements users would value include:

More control over message design, templates, and pop-up presentation.
Simpler self-service management of audience groups and distribution lists.

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Junie J.

Senior Infrastructure Analyst

Mid-Market (51-1000 emp.)

12/10/2025

"Effortless Cloud Messaging for Seamless Staff Communication"

5/5

What do you like best about SnapComms?

It is cloud based and does not have dependencies. It easily broadcast a message to the entire staff Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

When there is no Internet it does not work Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

Originally submitted 8/14/2024

"Effective Means of Communication"

5/5

What do you like best about SnapComms?

snapComms has allowed for easy communication, we have been able to reach staff twice as much as we used to using mails Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

although customizing is easy, the platform feels too mundane and rigid to edit Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

5/3/2023

"Improves internal communications"

5/5

What do you like best about SnapComms?

Snapcomms is easy to use and you can quickly publish items. I like the level of customization that is available. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

The snapcomms website is not very friendly on mobile devices and they haven't created a mobile app for snapcomms administrators to use when on the go. Review collected by and hosted on G2.com.

Ray A.

Engineer II

Enterprise (> 1000 emp.)

Originally submitted 10/13/2022

"SnapComms Review 2022"

5/5

What do you like best about SnapComms?

SnapComms is very easy to use. Intuitive UI. Creating notifications to receiving messages is very simple yet successful. Technical support is just a click away and very quick to respond. The solution provides us with the tools to alert and notify our employees. I also like dealing with Ellen Rollins. She is very knowledgeable and ensures our needs are met in a very timely manner. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

I don't believe there are any downsides. Review collected by and hosted on G2.com.

Recommendations to others considering SnapComms:

The Portal UI is easy to use and the notifications can be quickly created and sent. 10/10 Review collected by and hosted on G2.com.

What problems is SnapComms solving and how is that benefiting you?

When email goes down how do you alert your employees there is an outage? SnapComms solves this problem seamlessly. We are able to notify everyone in our company within minutes of an outage. Review collected by and hosted on G2.com.

Charlie S.

Information Technology- Information Analyst

Enterprise (> 1000 emp.)

8/29/2022

"IT Information Analyst"

4.5/5

What do you like best about SnapComms?

Business related announcements are centrally located and easy to find in the app. Reporting of successfully delivered and read announcements. Azure AD integration. Excellent support. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

Searching for announcements is limited to the text in the title and not the text in the body of the message. Review collected by and hosted on G2.com.

What problems is SnapComms solving and how is that benefiting you?

Our company decided to restrict Azure AD groups that could be integrated with SnapComms and their support assisted us with an AzureAD Graph API to comply with our IT Security requirements. Also working to import lists to create non-Azure AD groups for targeting eliminating the need to manually create in either AzureAD or SnapComms. Review collected by and hosted on G2.com.

Muhammad Z.

Head Of Accounts

Small-Business (50 or fewer emp.)

10/12/2022

"The reason I recommend SnapComms"

5/5

What do you like best about SnapComms?

Easily communicate with the team, and employees, even up to date with the project and listed tasks. it is a complete corporate communication solution. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

Some employees are not much familiar with tech so sometimes needs training sessions Review collected by and hosted on G2.com.

Alex G.

Marketing Coordinator

Mid-Market (51-1000 emp.)

Originally submitted 5/10/2022

"WP Rawl"

5/5

What do you like best about SnapComms?

It's extremely user-friendly. We have been able to train many team members on the program and had no issues in that process. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

Sometimes what you're looking for can get buried a few buttons back, but once you're used to the program there are no issues. Review collected by and hosted on G2.com.

What problems is SnapComms solving and how is that benefiting you?

We're able to easily and quickly communicate any internal messages, achievements, changes, etc. to our entire office. Both access directly to their computer and to all other screens. We've realized that our team pays more attention to the screens than flyers around the building so it has greatly benefitted communications. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Mid-Market (51-1000 emp.)

9/8/2022

"SnapComms Customer Service is the Best!"

5/5

What do you like best about SnapComms?

Besides the great features SnapComms already have, they are always working on improvements and I really like the customer service is always provided by our Rep Janice Little Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

No, there is nothing I dislike from SnapComms. I really enjoy their system and their customer service team. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Enterprise (> 1000 emp.)

8/29/2022

"SnapComms has been a great tool digital signage as screensavers and sending actionable alerts."

5/5

What do you like best about SnapComms?

Very easy user interface where you can publish and view results quickly. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

Pushing out new MSI clients to users. Would love them to auto update software. Review collected by and hosted on G2.com.

Jodie P.

Information Technology Project Coordinator

Enterprise (> 1000 emp.)

11/11/2021

"User friendly, efficient, smart communication tool"

5/5

What do you like best about SnapComms?

Snapcomms is very easy to use, I have been able to train other team members quickly. The pop-ups and ticker messages look professional and has really assisted our Trust with getting key messages out to staff with immediate effect, rather than relying on colleagues opening emails or reading newsletters. Review collected by and hosted on G2.com.

What do you dislike about SnapComms?

Not much! However, a feature I feel is missing is that I have to rely on my technical colleagues to create AD groups for targeted messages. You can make groups on Snapcomms manually, but this can be time-consuming,it would be great to be able to export a group in via CSV quickly and be able to do this myself. Review collected by and hosted on G2.com.

Recommendations to others considering SnapComms:

Snapcomms is a great tool any company would benefit from procuring this tool, I would recommend undertaking the package that also includes survey tools. Review collected by and hosted on G2.com.

What problems is SnapComms solving and how is that benefiting you?

We know some colleagues do not read our manual comms, etc emails and newsletters. Snapcomms forces the message to be seen, even if its just the pop up. If you title the pop up correctly you know it will get a message across or entice the user to open the message. Being able to track who has read or dismissed the messages is also really useful. Review collected by and hosted on G2.com.