# 911cellular Reviews **Vendor:** 911Cellular **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.8/5.0 **Total Reviews:** 19 ## About 911cellular 911Cellular is a critical communications company dedicated to keeping people connected when it matters most. During an emergency, seconds can mean the difference between life and death. We've designed our all-in-one emergency communication solution to seamlessly connect internal and external emergency responders and stakeholders to help improve response times and incident outcomes. Our Products: • BadgeR+: With its simple set-up, sleek design and three customizable activation options, this wearable panic button ensures your team can discreetly contact the appropriate emergency responders instantly, providing peace of mind wherever your team is. • Mobile Safety App: Featuring a range of proactive and reactive safety features, 911Cellular's Mobile Safety App is essential for teams seeking more than just a panic button. White labeling options are available. • Computer Panic Button: Allow your team to signal for help with a signal keystroke. When configured, incident type selection allows your team to respond appropriately to the emergency. • Wallmounted Panic Button: A stationary, wireless solution that allows anyone in your facility to signal for help immediately. • Dispatcher App and Portal: Seamlessly coordinate between internal and external safety forces and provide situational awareness with this incident management software. • Emergency Notification System: Seamlessly and automatically alert staff and students about an issue following the activation of a panic button or alert for the Nation Weather Service. Want to craft custom messaging in response to an incident? Not a problem. Our system also allows you to manually send mass notifications at any time. • Spark Alert Relay: This piece of hardware automatically triggers physical security measures like alarms, PA announcements and building lockdowns after receiving specified panic signals, significantly reducing response time during an emergency. ## 911cellular Pros & Cons **What users like:** - Users commend the **exceptional customer support** from 911Cellular, appreciating their responsiveness and follow-up on issues. (12 reviews) - Users find 911Cellular's platform incredibly intuitive, praising its **ease of use and seamless integration** across devices. (6 reviews) - Users value the **quick and efficient communication** offered by 911cellular across various platforms and responsive support. (4 reviews) - Users value the **exceptional emergency alerts** and quick support from 911Cellular, ensuring safety and reliability. (3 reviews) - Users commend the **exceptional responsiveness** of 911Cellular, ensuring quick support and effective integration for safety needs. (3 reviews) - Users commend 911cellular for its **reliable safety platform** , enhancing campus security and communication seamlessly. (3 reviews) - Alerts Management (2 reviews) - Users value the **efficient multi-platform communication** of 911cellular, enhancing campus safety effectively. (2 reviews) - Users value the **communication efficiency** of 911cellular, enhancing campus safety through real-time anonymous reporting. (2 reviews) - Customization (2 reviews) **What users dislike:** - Users experience **notification issues** , including unnecessary alerts and difficulties with push notifications, affecting usability. (3 reviews) - Users find the **navigation confusing** , reporting issues with the portal interface and difficulty in understanding relationships within solutions. (2 reviews) - Users face **inadequate reporting** with unnecessary alerts and a confusing portal, complicating their overall experience. (1 reviews) - Users find the **lack of specific time frame filtering** frustrating, impacting their ability to evaluate performance effectively. (1 reviews) ## 911cellular Reviews ### 1. Exceptional Safety Platform with Seamless Integration and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brad W. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about 911cellular?** 911Cellular provides an incredibly reliable and intuitive safety platform. The system integrates seamlessly across our campus, providing faculty and staff with immediate access to duress and emergency alerts from both mobile and desktop devices. Setup and onboarding were straightforward, and the responsiveness from their support team, especially Jim Perkins, has been exceptional. Every interaction with 911Cellular reinforces their deep understanding of K–12 school environments and their commitment to keeping people safe. **What do you dislike about 911cellular?** Honestly, nothing. The platform has performed exactly as promised, and the team behind it consistently goes above and beyond to ensure success. **What problems is 911cellular solving and how is that benefiting you?** As a K–6 independent school, our priority is maintaining a secure, coordinated emergency response system. 911Cellular gives our staff confidence that help is just a tap away. Whether in the classroom, on the playground, or during after-school programs. The system integrates perfectly with our existing security ecosystem, including Rhombus cameras and Pikmykid, allowing us to manage safety holistically. Beyond the technology itself, 911Cellular has given our community peace of mind through its reliability, real-time visibility, and direct link to emergency services. **Official Response from Kimberly Sanderson:** > Thank you for taking the time to share this, Brad. We are thrilled to hear the platform feels intuitive and reliable for your K–6 environment, and that setup was smooth. Huge shoutout to Jim Perkins for the love—I'll share this with him and he’ll be over the moon. We especially appreciate the note on seamless integrations (Rhombus, Pikmykid, desktop + mobile). That’s exactly the kind of connected experience we aim for so your staff can act quickly with confidence, wherever they are. Thanks again for trusting us to help keep your community safe. If anything comes up—or you want a quick tune-up—just say the word. With appreciation, Kimberly Sanderson ### 2. A Complete Package **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick M. | Deputy Chief, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2025 **What do you like best about 911cellular?** I have been thoroughly impressed with our experience with this company. From the beginning, the sales team displayed exceptional knowledge of every aspect of their product and were refreshingly transparent about its capabilities and limitations. The onboarding team went above and beyond, working outside of regular hours to ensure we met our deadlines, and were always available to answer questions promptly. Now that we're fully operational, the company continues to check in regularly with helpful updates and recommendations to ensure we’re maximizing the system’s potential. On the rare occasions we've encountered an issue, their support team has been incredibly responsive and quick to resolve it. For those rare cases that needed more in-depth attention, their development team handled the issue swiftly and effectively. Their development team is outstanding—constantly evolving the product and adding new features that enhance functionality. It’s clear they’re committed to making an already excellent product even better. I highly recommend this company to anyone looking for a product backed by a knowledgeable, supportive, and innovative team. **What do you dislike about 911cellular?** In truth, I searched hard to find a dislike. If I had to pick a dislike, I'd say you can't get them to say no to a solution. You through ideas for the product and they will explore it. You try to throw them a curveball and they find a way to make it work. **What problems is 911cellular solving and how is that benefiting you?** It provides a mass notification system, panic buttons in residence hall front desks, keyboard panic buttons in strategic locations across campuses, as well as a branded app for students with hopes to eventually phase out aged emergency blue light phones. ### 3. Effortless Interface and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ekta C. | Financial Services Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about 911cellular?** It's super easy-to-use interface, lightning-fast emergency alerts, and their amazing customer support team they're always there to help. **What do you dislike about 911cellular?** Sometimes it report issues with unnecessary alerts, limited reporting, and a slightly confusing portal. **What problems is 911cellular solving and how is that benefiting you?** It solves emergency communication problems, enabling fast alerts and improving safety & response times. ### 4. A Solid Safety Platform That Delivers Peace of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about 911cellular?** What I really appreciate about 911 Cellular is how easy and reliable it is. Sending out alerts is simple, and managing the system feels really natural—not overly complicated. It gives us confidence knowing we have a tool we can count on during emergencies. Their support team is also fantastic—quick to respond, patient, and always willing to help. It feels like they truly care about the people using their platform. **What do you dislike about 911cellular?** Honestly, there’s nothing I dislike. The platform does exactly what we need it to do, and the team behind it makes it even better. **What problems is 911cellular solving and how is that benefiting you?** 911Cellular helps us quickly communicate during emergencies, which is critical for keeping our students and staff safe. It solves the challenge of reaching large groups fast and accurately—whether it’s for lockdowns, evacuations, or weather alerts. The ability to send targeted messages by location or group really helps us avoid confusion and make sure the right people get the right info. It also gives us a direct connection to first responders if needed, which adds another layer of safety. Overall, it brings peace of mind and helps us act fast when every second counts. **Official Response from Kimberly Sanderson:** > Thanks so much for this thoughtful feedback. It's incredibly encouraging to hear that the system feels reliable and easy to manage — that’s exactly what we aim for. Your note about feeling like we truly care really resonated. That’s true of our team, and we’re really glad it comes across that way. We're genuinely grateful to support teams like yours who are doing the hard, important work of keeping people safe. Thanks again for the trust — it means a lot. ### 5. Excellent product, even better customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Director of Campus Safety, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about 911cellular?** The poroduct is great and does what it says it does. The customer service is even better. They help you take advantage of every feature they offer. They are always looking for new ways for us to leverage their product for better usage at no additional fees. CampusShield was extremely easy to integrate into our existing systems and is easier to use than other products I've seen. New hires are able to easily learn the system an implement the use into daily activities. **What do you dislike about 911cellular?** I would like more customization in terms of notifications when tips are submitted. **What problems is 911cellular solving and how is that benefiting you?** Mass notification, small group notifications, safety app for campus with geolocation. **Official Response from Kimberly Sanderson:** > Thank you so much for the kind words — we’re thrilled to hear that both the product and support are making an impact! Our goal has always been to deliver not just reliable tools, but a partnership that helps you get the most out of them. We also really appreciate your feedback around tip notification customization. I'll be sure to share it with our product team. We’re proud to support your safety initiatives, and we’re here whenever you need us. — The 911Cellular Customer Success Team ### 6. UTampa Mobile Safety App Review **Rating:** 5.0/5.0 stars **Reviewed by:** Cara S. | Director of Business Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about 911cellular?** 911cellular provided an alternative option for safety resources to our campus. Blue Light Phones were becoming antiquated and obsolete, and providing a better solution for our campus's safety communications to stakeholders, and was successful in getting buy-in. **What do you dislike about 911cellular?** We haven't tapped into the safety apps mass communication functionality yet but would like to see if this could be supplement to our current mass communications system. **What problems is 911cellular solving and how is that benefiting you?** Since the removal of the blue light phones on campus, 911cellular has provided a better solution for reporting emergencies. The app is not only a better and safer option for our campus to report emergencies, but also provides so many other resources that the blue light phones did not. The app is also way more in line with current technology and culture. **Official Response from Zoe Logston:** > We truly appreciate your feedback, Cara! We're thrilled to hear our Mobile Safety App has been a successful, modern replacement for your campus's blue light phones. Thank you for sharing your interest in the functionality of mass communication! We'd love to walk you through the features and help you explore how it could further enhance your campus safety strategy. Someone from our team will reach out to discuss your needs in more detail and determine any next steps. Thank you for being such a fantastic partner and trusting us to protect your campus! ### 7. Top tier support service and training for our team! **Rating:** 5.0/5.0 stars **Reviewed by:** Roger W. | Executive Director/Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about 911cellular?** 911 Cellular was easily adapted to our school program. From the start working with the customer support team was a smooth process and integrating with our school's IT department was effortless. Our school use is limited however everyone is well informed of how to implement the program and having access on mobile devices is essential. We have been so impressed and happy with the system and feel secure having it on our campus. Continued training and follow up meetings with the team is great. We never feel alone. **What do you dislike about 911cellular?** This isn't really a dislike towards the organization however more of an obstacle. 911 Cellular isn't used by our school district and getting their support in the onboarding process was difficult. Ryan H. from 911 Cellular was instrumental in helping support us and educate the district and the local first responders' dispatcher about the product. If it were not for the support provided, I do not believe we would have had such a smooth transition. **What problems is 911cellular solving and how is that benefiting you?** This provided a solution to finding the fastest response to on campus emergencies. The system is portable and available on all of our school devices and for staff to download as well. It is simple and quick to use plus more features continue to be developed which provided an added security. ### 8. The product is fine. The portal interface can be confusing. The support team is excellent! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about 911cellular?** The support team is excellent. They have helped me on several occasions **What do you dislike about 911cellular?** the portal interface can be hard to navigate but the search feature is an improvement. I cannot always figure out the relationship between several pieces of a full solution. **What problems is 911cellular solving and how is that benefiting you?** 911Cellular provides our emergency notification system **Official Response from Kimberly Sanderson:** > Thank you for the thoughtful feedback—and for the shout-out to our support team. Your recognition means a lot to all of us. I’m happy to hear the search has been helpful. In our latest release (v9.6.0), we added search by first + last name in a single query and will keep refining it. We also hear that parts of the portal can feel confusing. Recent improvements focus on speed and clarity—like a Refresh button on most data views (no full page reloads) and faster large sessions. We’ve also added bulk security camera uploads and exact Wi-Fi access-point matching for Computer Panic Button. If a quick walkthrough of the latest changes would help, your CSM can set that up, or email support@911cellular.com We appreciate your partnership in keeping your community safe. — Kimberly Sanderson, Director of Customer Success, 911Cellular ### 9. Makes Communication Easier in 2025 **Rating:** 5.0/5.0 stars **Reviewed by:** Elaina F. | Director of Campus Safety, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about 911cellular?** 911 cellular has allowed students to report issues that would otherwise go unreported by providing real time, anonymous options with geo tags and text messages **What do you dislike about 911cellular?** It would be awesome if there was some kind of niche or thing that make apps like this one more attractive for teenagers to download it and use it as part of their student experience. **What problems is 911cellular solving and how is that benefiting you?** 911cellular is offering an alternative option to the old blue light phones that randomly placed in dark parking lots. Students don't need to leave where they are to use it. **Official Response from Zoe Logston:** > Thanks so much for your thoughtful review, Elaina! We're thrilled to hear 911Cellular is helping your students speak up and stay safe through real-time, anonymous reporting. Feedback like this reinforces we are truly delivering on our mission. We also really appreciate your insight on student engagement. You're absolutely right - getting teens excited to download and use a safety app is a unique challenge. If you ever have any ideas for how we could improve this portion, we encourage you to reach out! We continuously explore ways to make the experience feel more engaging and relevant to everyday campus life. Thank you for all you do to keep your campus safe and for being such an awesome partner! ### 10. Very Practical and Easy to Use Alert System **Rating:** 4.0/5.0 stars **Reviewed by:** Roderick W. | School District Safety Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about 911cellular?** It is very user friendly after initial training. Very easy for staff to trigger an alert for Admin or for Law enforcement. The customer service is very good at US Cellular. They are very quick to respond to any issues that may arise. **What do you dislike about 911cellular?** There is really nothing not to like about US Cellular. They are affordable for small school districts and very adaptable **What problems is 911cellular solving and how is that benefiting you?** It gives us the ability to send out emergency alerts to the corresponding agencies. It also gives us the ability to alert administration only in case of minor disturbances. ### 11. Extremely useful tool for schools or large corporations. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about 911cellular?** The ability to communicate a message quickly and efficiently across multiple platforms. Customer support is second to none. **What do you dislike about 911cellular?** My university relies on stats to justify and evaluate. I dislike that we can't enter a specific time frame and get back results based on those parameters. ie. downloads or tips. **What problems is 911cellular solving and how is that benefiting you?** They are totally commited to helping us intergrate their system to help activate cameras based on lacating services and access points across our campus. **Official Response from Zoe Logston:** > Thank you so much for your review and kind words! We're proud to be a trusted tool for universities like yours. We also appreciate your feedback regarding data and reporting. The good news is that we can actually provide insights based on specific time frames, including metrics like downloads and submitted tips. We'd love to connect and walk you through it! Since your review is anonymous, we can't reach out directly, but if you reach out to our support team at support@911Cellular.com, they'll happily demo our reporting feature! We want to ensure you can provide your university's leadership with system insights. Thank you for all you do to keep your campus safe! ### 12. Cellular 911 has been a game changer for us **Rating:** 5.0/5.0 stars **Reviewed by:** Vernon B. | Safety Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about 911cellular?** 911 Cellular has been great to work with in implementing our Ayssa's Law Alert system. Their customer service and follow-up have been outstanding since day one. They listen to our requests and customize the platform to serve our school district's varied needs. I am very pleased with the product and company. **What do you dislike about 911cellular?** For our circumstances, it was a bit of a big lift for one person to do. **What problems is 911cellular solving and how is that benefiting you?** They have given our district multiple ways of getting alert notifications out to the school administration teams and local law enforcement agencies as needed. ### 13. Overall, an easy mass notification and safety app experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about 911cellular?** The interface is easy to use, and the safety app is easy to customize. Some pieces of the app become a little more difficult to understand, but customer service is always available to help you navigate what you need to do. **What do you dislike about 911cellular?** It is hard to find a scenario where I would use an emergency workflow. They push this a lot, but rarely do I want emergency notifications to be automated in any way. **What problems is 911cellular solving and how is that benefiting you?** 911 Cellular allows us to connect with our remote dispatch and have them send emergency messages for us. ### 14. 911Cellular is THE company you want to do business with! **Rating:** 5.0/5.0 stars **Reviewed by:** Ray S. | CIO/VP of Technology, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about 911cellular?** Friendliness. They reach out to offer assistance or to perform a review. If I need a system change, they do everything possible. **What do you dislike about 911cellular?** Nothing! And I'm serious about that. This company is my favorite company! **What problems is 911cellular solving and how is that benefiting you?** They handle all of our ERT and Emergency Notification! ### 15. 911cellular Review **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher H. | Chief of Police, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about 911cellular?** Product quality, reliability, ease of use, and customer service. **What do you dislike about 911cellular?** Research and development response TIME. **What problems is 911cellular solving and how is that benefiting you?** EMAS ### 16. Excellent product **Rating:** 5.0/5.0 stars **Reviewed by:** Colleen D. | Compliance Officer/Director of Nursing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about 911cellular?** The panic buttons we purchased for our agency are perfect for our needs. Representatives are great to work with. **What do you dislike about 911cellular?** There is nothing to dislike about this product. **What problems is 911cellular solving and how is that benefiting you?** Our staff need to be able to notify supervisors of a safety issue and this works perfectly. ### 17. Harmony 911cellular experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about 911cellular?** The 911cellular team has been outstanding to work with. They are extremely responsive anytime we have a question or need. **What do you dislike about 911cellular?** As with all new systems it has taken us a little while to get everyone on board. This isn't really a 911cellular issue but an internal one. **What problems is 911cellular solving and how is that benefiting you?** We now have a quick way for all of our staff to call for assistance when needed. ### 18. 911 computer panic buttons and the cell phone app are greatly used at the hospital **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about 911cellular?** Panic buttons on the desktop/ laptop computers. Customer service is excellent to work with. **What do you dislike about 911cellular?** Pass troubles issuing push notifications. **What problems is 911cellular solving and how is that benefiting you?** Panic buttons, notifications **Official Response from Zoe Logston:** > Thank you so much for your thoughtful review - especially the kind words about our customer support team. They work tirelessly to ensure everyone who uses our system has an excellent experience. We sincerely appreciate your feedback regarding push notifications. Insights like these play a vital role in helping us pinpoint areas for enhancement. We strive to address the evolving needs and challenges faced by our users. If you're still experiencing any issues or need support with anything specific, please don't hesitate to contact our team at support@911Cellular.com. We'd be happy to assist and make sure everything is working seamlessly. Thank you for everything you do to keep our healthcare providers safe! ### 19. Great for staff safety **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about 911cellular?** I love their customer service and their follow up to any issues that may need to be addressed. **What do you dislike about 911cellular?** I haven't come across anything that I dislike. **What problems is 911cellular solving and how is that benefiting you?** Safety and security issues with our staff. It helps them feel safer just having panic buttons to wear into the rooms with them. - [View 911cellular pricing details and edition comparison](https://www.g2.com/products/911cellular/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+13%3A04%3A26+-0500&secure%5Bsession_id%5D=8887aa56-b54f-4ae7-aa0b-726c0943c2e6&secure%5Btoken%5D=872e9c3beba8de919849bbe6ce597104759b6b6fb71811120a8962a5796dcc8a&format=llm_user) ## 911cellular Integrations - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews) - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) ## Top 911cellular Alternatives - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (524 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (960 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)