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Best Document Management Software

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Document management software captures, stores, manages, and securely shares company documents. These solutions store electronic documents, such as Word documents, PDFs, presentations, invoices, and scanned images of paper documents, in a centralized location. Document management software is designed to control the entire lifecycle of documents, including document retention, creation, and accessibility. They also manage audit trails, indexing, versioning, and workflows. Typically, organizations will have one central document management system that stores company-wide documents, but it is also common for different teams to have their own storage systems. This software helps organizations reduce the time it takes to search for and access documents, minimize the need for physical document storage, reduce the risk of non-compliance and security breaches, and improve collaboration and workflows.

While document management can exist as a standalone solution, it is often a module included in enterprise software applications, such as enterprise content management systems and cloud content collaboration software.

To qualify for inclusion in the Document Management category, a product must:

Store structured content across various file types in a centralized repository
Enable users to find and manage documents through search and advanced filtering and tagging capabilities
Offer version control to keep a record of various versions of documents
Set access rights for individuals or departments using permissions structures
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Featured Document Management Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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300 Listings in Document Management Available
(1,161)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Document Management software
Save to My Lists
Entry Level Price:$53.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytic

    Users
    • Deputy City Clerk
    • Business Systems Analyst
    Industries
    • Government Administration
    • Education Management
    Market Segment
    • 59% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Laserfiche is a document management system that provides secure storage, backup, retrieval, and automation of documents, and does not require coding abilities to operate.
    • Users frequently mention the system's robust search capabilities, strict security measures, and the ability to improve business processes with workflows, as well as its usefulness in structuring and managing records across various departments.
    • Reviewers mentioned that the system can be complex to configure, has issues with large document loads when searching or backing up, and that the deployment of Laserfiche can be costly, which may deter small businesses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Laserfiche Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    114
    Process Automation
    83
    Automation
    78
    Workflow Management
    70
    Document Management
    61
    Cons
    Learning Curve
    37
    Learning Difficulty
    34
    Missing Features
    27
    Update Issues
    23
    Performance Issues
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Laserfiche features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.5
    8.5
    Ease of Admin
    Average: 8.1
    9.0
    Quality of Support
    Average: 8.4
    8.8
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1976
    HQ Location
    Long Beach, California
    Twitter
    @laserfiche
    4,797 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytic

Users
  • Deputy City Clerk
  • Business Systems Analyst
Industries
  • Government Administration
  • Education Management
Market Segment
  • 59% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Laserfiche is a document management system that provides secure storage, backup, retrieval, and automation of documents, and does not require coding abilities to operate.
  • Users frequently mention the system's robust search capabilities, strict security measures, and the ability to improve business processes with workflows, as well as its usefulness in structuring and managing records across various departments.
  • Reviewers mentioned that the system can be complex to configure, has issues with large document loads when searching or backing up, and that the deployment of Laserfiche can be costly, which may deter small businesses.
Laserfiche Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
114
Process Automation
83
Automation
78
Workflow Management
70
Document Management
61
Cons
Learning Curve
37
Learning Difficulty
34
Missing Features
27
Update Issues
23
Performance Issues
21
Laserfiche features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.5
8.5
Ease of Admin
Average: 8.1
9.0
Quality of Support
Average: 8.4
8.8
Ease of Use
Average: 8.6
Seller Details
Company Website
Year Founded
1976
HQ Location
Long Beach, California
Twitter
@laserfiche
4,797 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®
(283)4.4 out of 5
2nd Easiest To Use in Document Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

    Users
    • Project Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • M-Files Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Document Management
    30
    Easy Access
    30
    Integrations
    29
    Team Collaboration
    27
    Cons
    Learning Curve
    17
    Training Required
    14
    Slow Performance
    13
    Limited Customization
    11
    Outdated Features
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • M-Files features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.5
    7.7
    Ease of Admin
    Average: 8.1
    8.6
    Quality of Support
    Average: 8.4
    8.6
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Austin, Texas
    Twitter
    @M_Files
    8,692 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    740 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

Users
  • Project Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 39% Small-Business
M-Files Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Document Management
30
Easy Access
30
Integrations
29
Team Collaboration
27
Cons
Learning Curve
17
Training Required
14
Slow Performance
13
Limited Customization
11
Outdated Features
10
M-Files features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.5
7.7
Ease of Admin
Average: 8.1
8.6
Quality of Support
Average: 8.4
8.6
Ease of Use
Average: 8.6
Seller Details
Company Website
Year Founded
2002
HQ Location
Austin, Texas
Twitter
@M_Files
8,692 Twitter followers
LinkedIn® Page
www.linkedin.com
740 employees on LinkedIn®

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(635)4.4 out of 5
4th Easiest To Use in Document Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Docs is now Zoho WorkDrive! Launched in 2019 as the successor to Zoho Docs, Zoho WorkDrive is a robust content management platform trusted by over 1 million businesses worldwide. Built for mo

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho WorkDrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Team Collaboration
    44
    Real-Time Collaboration
    35
    File Sharing
    31
    Security
    26
    Cons
    Slow Performance
    21
    Limited Customization
    16
    Slow Loading
    16
    Missing Features
    14
    Performance Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho WorkDrive features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.5
    8.7
    Ease of Admin
    Average: 8.1
    8.6
    Quality of Support
    Average: 8.4
    9.2
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,319 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Docs is now Zoho WorkDrive! Launched in 2019 as the successor to Zoho Docs, Zoho WorkDrive is a robust content management platform trusted by over 1 million businesses worldwide. Built for mo

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 36% Mid-Market
Zoho WorkDrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Team Collaboration
44
Real-Time Collaboration
35
File Sharing
31
Security
26
Cons
Slow Performance
21
Limited Customization
16
Slow Loading
16
Missing Features
14
Performance Issues
13
Zoho WorkDrive features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.5
8.7
Ease of Admin
Average: 8.1
8.6
Quality of Support
Average: 8.4
9.2
Ease of Use
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,319 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
(324)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Document Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built in

    Users
    No information available
    Industries
    • Government Administration
    • Higher Education
    Market Segment
    • 51% Enterprise
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • OnBase is a content management system that integrates with geographic systems, streamlines secure e-signing, and keeps databases compliant and aligned with internal standards.
    • Users like the ability to customize OnBase to individual groups, its user-friendly design, the ability to incorporate various paper and digital content into one main repository, and the ability to automate traditionally manual processes.
    • Reviewers experienced issues such as the need for periodic tune-ups, limitations on indexing, a steep learning curve for setup, occasional speed complaints, and issues with document locking after upgrades.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hyland OnBase Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    76
    Document Management
    45
    Features
    38
    Customization Options
    28
    Versatility
    28
    Cons
    Missing Features
    36
    Update Issues
    26
    Poor Customer Support
    25
    Technical Issues
    24
    Complexity
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hyland OnBase features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.5
    8.1
    Ease of Admin
    Average: 8.1
    8.3
    Quality of Support
    Average: 8.4
    8.3
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hyland
    Company Website
    Year Founded
    1991
    HQ Location
    Westlake, OH
    Twitter
    @Hyland
    13,208 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built in

Users
No information available
Industries
  • Government Administration
  • Higher Education
Market Segment
  • 51% Enterprise
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • OnBase is a content management system that integrates with geographic systems, streamlines secure e-signing, and keeps databases compliant and aligned with internal standards.
  • Users like the ability to customize OnBase to individual groups, its user-friendly design, the ability to incorporate various paper and digital content into one main repository, and the ability to automate traditionally manual processes.
  • Reviewers experienced issues such as the need for periodic tune-ups, limitations on indexing, a steep learning curve for setup, occasional speed complaints, and issues with document locking after upgrades.
Hyland OnBase Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
76
Document Management
45
Features
38
Customization Options
28
Versatility
28
Cons
Missing Features
36
Update Issues
26
Poor Customer Support
25
Technical Issues
24
Complexity
23
Hyland OnBase features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.5
8.1
Ease of Admin
Average: 8.1
8.3
Quality of Support
Average: 8.4
8.3
Ease of Use
Average: 8.6
Seller Details
Seller
Hyland
Company Website
Year Founded
1991
HQ Location
Westlake, OH
Twitter
@Hyland
13,208 Twitter followers
LinkedIn® Page
www.linkedin.com
4,163 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DocuWare, a high-performance Document Management and Office Automation System from Ricoh offers the power of enterprise document management to mid-sized and large organizations.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DocuWare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Collaboration Focus
    2
    Data Management
    2
    Ease of Use
    2
    Productivity Tools
    2
    Security
    2
    Cons
    Cost Issues
    2
    Expensive
    1
    Limited Customization
    1
    Limited Options
    1
    Pricing Concerns
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DocuWare features and usability ratings that predict user satisfaction
    3.3
    Has the product been a good partner in doing business?
    Average: 8.5
    6.7
    Ease of Admin
    Average: 8.1
    7.9
    Quality of Support
    Average: 8.4
    8.6
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1962
    HQ Location
    New Delhi, India
    Twitter
    @RicohIDC
    111 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,498 employees on LinkedIn®
    Ownership
    BSE: 517496
Product Description
How are these determined?Information
This description is provided by the seller.

DocuWare, a high-performance Document Management and Office Automation System from Ricoh offers the power of enterprise document management to mid-sized and large organizations.

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 33% Mid-Market
DocuWare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Collaboration Focus
2
Data Management
2
Ease of Use
2
Productivity Tools
2
Security
2
Cons
Cost Issues
2
Expensive
1
Limited Customization
1
Limited Options
1
Pricing Concerns
1
DocuWare features and usability ratings that predict user satisfaction
3.3
Has the product been a good partner in doing business?
Average: 8.5
6.7
Ease of Admin
Average: 8.1
7.9
Quality of Support
Average: 8.4
8.6
Ease of Use
Average: 8.6
Seller Details
Year Founded
1962
HQ Location
New Delhi, India
Twitter
@RicohIDC
111 Twitter followers
LinkedIn® Page
www.linkedin.com
18,498 employees on LinkedIn®
Ownership
BSE: 517496
(857)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Document Management software
View top Consulting Services for Conga Composer
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flexible. Scalable. Embedded. Conga Composer transforms how businesses generate documents Disconnected systems and manual workflows make document generation slow, error-prone, and costly. Con

    Users
    • Salesforce Administrator
    • Business Analyst
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Conga Composer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    62
    Document Management
    55
    Time-saving
    52
    Ease of Use
    51
    Integrations
    46
    Cons
    Learning Curve
    38
    Steep Learning Curve
    22
    Limited Template Flexibility
    18
    Time-Consuming
    18
    Difficulty
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Conga Composer features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.5
    8.0
    Ease of Admin
    Average: 8.1
    8.7
    Quality of Support
    Average: 8.4
    8.2
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Conga
    Company Website
    Year Founded
    2006
    HQ Location
    Broomfield, CO
    Twitter
    @CongaHQ
    11,148 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,826 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flexible. Scalable. Embedded. Conga Composer transforms how businesses generate documents Disconnected systems and manual workflows make document generation slow, error-prone, and costly. Con

Users
  • Salesforce Administrator
  • Business Analyst
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 27% Enterprise
Conga Composer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
62
Document Management
55
Time-saving
52
Ease of Use
51
Integrations
46
Cons
Learning Curve
38
Steep Learning Curve
22
Limited Template Flexibility
18
Time-Consuming
18
Difficulty
16
Conga Composer features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.5
8.0
Ease of Admin
Average: 8.1
8.7
Quality of Support
Average: 8.4
8.2
Ease of Use
Average: 8.6
Seller Details
Seller
Conga
Company Website
Year Founded
2006
HQ Location
Broomfield, CO
Twitter
@CongaHQ
11,148 Twitter followers
LinkedIn® Page
www.linkedin.com
1,826 employees on LinkedIn®
(79)5.0 out of 5
1st Easiest To Use in Document Management software
Save to My Lists
Entry Level Price:€19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Signify is a digital contracting platform that helps teams manage, automate, and track documents in one place. From sending and signing to organizing and archiving, it supports the full document workf

    Users
    No information available
    Industries
    • Computer Software
    • Human Resources
    Market Segment
    • 43% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Signify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Time Saving
    18
    Convenience
    16
    Time-saving
    14
    Digital Signature
    13
    Cons
    Difficult Editing
    3
    Document Management
    3
    Signature Issues
    3
    Document Deletion
    2
    Limited Editing Capabilities
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Signify features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.5
    9.9
    Ease of Admin
    Average: 8.1
    9.8
    Quality of Support
    Average: 8.4
    9.9
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Signify
    Company Website
    Year Founded
    2021
    HQ Location
    Tbilisi, GE
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Signify is a digital contracting platform that helps teams manage, automate, and track documents in one place. From sending and signing to organizing and archiving, it supports the full document workf

Users
No information available
Industries
  • Computer Software
  • Human Resources
Market Segment
  • 43% Small-Business
  • 38% Mid-Market
Signify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Time Saving
18
Convenience
16
Time-saving
14
Digital Signature
13
Cons
Difficult Editing
3
Document Management
3
Signature Issues
3
Document Deletion
2
Limited Editing Capabilities
2
Signify features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.5
9.9
Ease of Admin
Average: 8.1
9.8
Quality of Support
Average: 8.4
9.9
Ease of Use
Average: 8.6
Seller Details
Seller
Signify
Company Website
Year Founded
2021
HQ Location
Tbilisi, GE
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
(246)4.4 out of 5
Optimized for quick response
8th Easiest To Use in Document Management software
View top Consulting Services for DocuWare
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile

    Users
    • Software Analyst
    Industries
    • Information Technology and Services
    • Pharmaceuticals
    Market Segment
    • 47% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DocuWare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Document Management
    15
    Data Management
    14
    Integrations
    13
    Automation
    12
    Cons
    Learning Curve
    8
    Expensive
    6
    Missing Features
    6
    Complexity
    5
    Cost Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DocuWare features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.5
    8.2
    Ease of Admin
    Average: 8.1
    8.9
    Quality of Support
    Average: 8.4
    8.8
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DocuWare
    Company Website
    Year Founded
    1988
    HQ Location
    Beacon, NY
    Twitter
    @DocuWare
    2,301 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    592 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile

Users
  • Software Analyst
Industries
  • Information Technology and Services
  • Pharmaceuticals
Market Segment
  • 47% Mid-Market
  • 30% Enterprise
DocuWare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Document Management
15
Data Management
14
Integrations
13
Automation
12
Cons
Learning Curve
8
Expensive
6
Missing Features
6
Complexity
5
Cost Issues
5
DocuWare features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.5
8.2
Ease of Admin
Average: 8.1
8.9
Quality of Support
Average: 8.4
8.8
Ease of Use
Average: 8.6
Seller Details
Seller
DocuWare
Company Website
Year Founded
1988
HQ Location
Beacon, NY
Twitter
@DocuWare
2,301 Twitter followers
LinkedIn® Page
www.linkedin.com
592 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM® FileNet® Content Manager, recognized by Gartner as a "Leader" in the Magic Quadrant for Content Services Platforms for 2018, is an industry leading Enterprise Content Management (ECM) solution. F

    Users
    No information available
    Industries
    • Information Technology and Services
    • Insurance
    Market Segment
    • 68% Enterprise
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM FileNet Content Manager features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.5
    7.0
    Ease of Admin
    Average: 8.1
    7.8
    Quality of Support
    Average: 8.4
    7.4
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

IBM® FileNet® Content Manager, recognized by Gartner as a "Leader" in the Magic Quadrant for Content Services Platforms for 2018, is an industry leading Enterprise Content Management (ECM) solution. F

Users
No information available
Industries
  • Information Technology and Services
  • Insurance
Market Segment
  • 68% Enterprise
  • 24% Mid-Market
IBM FileNet Content Manager features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.5
7.0
Ease of Admin
Average: 8.1
7.8
Quality of Support
Average: 8.4
7.4
Ease of Use
Average: 8.6
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,117 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM
(42)4.1 out of 5
15th Easiest To Use in Document Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Perceptive Content is a scalable content services platform that manages the entire content lifecycle, from capture to disposition. Flexible functionality across multiple business applications, integr

    Users
    No information available
    Industries
    • Higher Education
    • Hospital & Health Care
    Market Segment
    • 52% Enterprise
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hyland Perceptive Content Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    User Interface
    3
    Workflow Management
    3
    Document Management
    2
    Features
    2
    Cons
    Missing Features
    2
    Update Issues
    2
    Difficult Learning
    1
    Document Management
    1
    Email Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hyland Perceptive Content features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.5
    8.1
    Ease of Admin
    Average: 8.1
    7.5
    Quality of Support
    Average: 8.4
    8.3
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hyland
    Company Website
    Year Founded
    1991
    HQ Location
    Westlake, OH
    Twitter
    @Hyland
    13,208 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Perceptive Content is a scalable content services platform that manages the entire content lifecycle, from capture to disposition. Flexible functionality across multiple business applications, integr

Users
No information available
Industries
  • Higher Education
  • Hospital & Health Care
Market Segment
  • 52% Enterprise
  • 50% Mid-Market
Hyland Perceptive Content Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
User Interface
3
Workflow Management
3
Document Management
2
Features
2
Cons
Missing Features
2
Update Issues
2
Difficult Learning
1
Document Management
1
Email Issues
1
Hyland Perceptive Content features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.5
8.1
Ease of Admin
Average: 8.1
7.5
Quality of Support
Average: 8.4
8.3
Ease of Use
Average: 8.6
Seller Details
Seller
Hyland
Company Website
Year Founded
1991
HQ Location
Westlake, OH
Twitter
@Hyland
13,208 Twitter followers
LinkedIn® Page
www.linkedin.com
4,163 employees on LinkedIn®
(209)4.3 out of 5
9th Easiest To Use in Document Management software
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Redtail Technology is a type of Client Relationship Management (CRM) solution specifically designed for the financial services industry. Established in 2003, Redtail provides a suite of web-based appl

    Users
    • Financial Advisor
    • Office Manager
    Industries
    • Financial Services
    • Investment Management
    Market Segment
    • 90% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Redtail Technology Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Helpful
    30
    Customer Support
    21
    Integrations
    16
    User-Friendly
    16
    Cons
    Missing Features
    14
    Learning Curve
    9
    Limited Features
    6
    Poor Customer Support
    6
    UX Improvement
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Redtail Technology features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.5
    8.8
    Ease of Admin
    Average: 8.1
    8.8
    Quality of Support
    Average: 8.4
    8.6
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    Omaha, NE
    Twitter
    @orionwealthtech
    7,820 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,917 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Redtail Technology is a type of Client Relationship Management (CRM) solution specifically designed for the financial services industry. Established in 2003, Redtail provides a suite of web-based appl

Users
  • Financial Advisor
  • Office Manager
Industries
  • Financial Services
  • Investment Management
Market Segment
  • 90% Small-Business
  • 6% Mid-Market
Redtail Technology Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Helpful
30
Customer Support
21
Integrations
16
User-Friendly
16
Cons
Missing Features
14
Learning Curve
9
Limited Features
6
Poor Customer Support
6
UX Improvement
6
Redtail Technology features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.5
8.8
Ease of Admin
Average: 8.1
8.8
Quality of Support
Average: 8.4
8.6
Ease of Use
Average: 8.6
Seller Details
Company Website
HQ Location
Omaha, NE
Twitter
@orionwealthtech
7,820 Twitter followers
LinkedIn® Page
www.linkedin.com
1,917 employees on LinkedIn®
(3,422)4.6 out of 5
Optimized for quick response
Save to My Lists
20% Off: Starting at $1119.92/year
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2001, Foxit is a leading provider of innovative PDF and eSignature products and services, helping knowledge workers increase productivity and do more with documents. Foxit combines easy-to-

    Users
    • Owner
    • President
    Industries
    • Construction
    • Accounting
    Market Segment
    • 64% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Foxit PDF Editor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    460
    PDF Editing
    299
    Easy Editing
    275
    Features
    260
    Simple
    251
    Cons
    Learning Curve
    77
    Difficulty
    73
    Expensive
    60
    Not-User Friendly
    58
    PDF Issues
    51
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Foxit PDF Editor features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.5
    8.9
    Ease of Admin
    Average: 8.1
    8.9
    Quality of Support
    Average: 8.4
    9.0
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Foxit
    Company Website
    Year Founded
    2001
    HQ Location
    Fremont, CA
    Twitter
    @foxitsoftware
    6,219 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    523 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2001, Foxit is a leading provider of innovative PDF and eSignature products and services, helping knowledge workers increase productivity and do more with documents. Foxit combines easy-to-

Users
  • Owner
  • President
Industries
  • Construction
  • Accounting
Market Segment
  • 64% Small-Business
  • 24% Mid-Market
Foxit PDF Editor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
460
PDF Editing
299
Easy Editing
275
Features
260
Simple
251
Cons
Learning Curve
77
Difficulty
73
Expensive
60
Not-User Friendly
58
PDF Issues
51
Foxit PDF Editor features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.5
8.9
Ease of Admin
Average: 8.1
8.9
Quality of Support
Average: 8.4
9.0
Ease of Use
Average: 8.6
Seller Details
Seller
Foxit
Company Website
Year Founded
2001
HQ Location
Fremont, CA
Twitter
@foxitsoftware
6,219 Twitter followers
LinkedIn® Page
www.linkedin.com
523 employees on LinkedIn®
(286)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with

    Users
    • Associate
    Industries
    • Legal Services
    • Law Practice
    Market Segment
    • 48% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iManage Work Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Document Management
    39
    Easy Access
    22
    Search Functionality
    22
    Intuitive
    20
    Cons
    Document Management
    13
    Limitations
    11
    Learning Curve
    9
    Needs Improvement
    9
    Performance Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iManage Work features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.5
    8.1
    Ease of Admin
    Average: 8.1
    8.3
    Quality of Support
    Average: 8.4
    8.3
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iManage
    Company Website
    Year Founded
    2015
    HQ Location
    Chicago, Illinois
    Twitter
    @imanageinc
    2,747 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,224 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with

Users
  • Associate
Industries
  • Legal Services
  • Law Practice
Market Segment
  • 48% Mid-Market
  • 32% Enterprise
iManage Work Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Document Management
39
Easy Access
22
Search Functionality
22
Intuitive
20
Cons
Document Management
13
Limitations
11
Learning Curve
9
Needs Improvement
9
Performance Issues
8
iManage Work features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.5
8.1
Ease of Admin
Average: 8.1
8.3
Quality of Support
Average: 8.4
8.3
Ease of Use
Average: 8.6
Seller Details
Seller
iManage
Company Website
Year Founded
2015
HQ Location
Chicago, Illinois
Twitter
@imanageinc
2,747 Twitter followers
LinkedIn® Page
www.linkedin.com
1,224 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Summize is pioneering true digital contracting with a CLM solution that puts the user experience first. It takes a deliberately different approach by embedding workflows directly into existing technol

    Users
    • General Counsel
    Industries
    • Computer Software
    • Legal Services
    Market Segment
    • 57% Mid-Market
    • 22% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Summize is a contract lifecycle management system that allows users to streamline their work process, distribute work fairly among the team, and quickly check template redlines.
    • Users frequently mention the system's ability to simplify tasks, its user-friendly interface, and the excellent customer support, particularly during the implementation phase.
    • Users reported that the workflows in Summize could be improved, the app lacks customization options and mobile version, and the repository feature for existing contracts was challenging to implement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Summize Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    38
    Ease of Use
    36
    Features
    27
    Implementation Ease
    26
    AI Integration
    20
    Cons
    Missing Features
    13
    Limited Customization
    12
    Learning Curve
    6
    Steep Learning Curve
    6
    Implementation Challenges
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Summize features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.5
    8.7
    Ease of Admin
    Average: 8.1
    9.7
    Quality of Support
    Average: 8.4
    8.9
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Summize
    Year Founded
    2018
    HQ Location
    Manchester, GB
    LinkedIn® Page
    www.linkedin.com
    87 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Summize is pioneering true digital contracting with a CLM solution that puts the user experience first. It takes a deliberately different approach by embedding workflows directly into existing technol

Users
  • General Counsel
Industries
  • Computer Software
  • Legal Services
Market Segment
  • 57% Mid-Market
  • 22% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Summize is a contract lifecycle management system that allows users to streamline their work process, distribute work fairly among the team, and quickly check template redlines.
  • Users frequently mention the system's ability to simplify tasks, its user-friendly interface, and the excellent customer support, particularly during the implementation phase.
  • Users reported that the workflows in Summize could be improved, the app lacks customization options and mobile version, and the repository feature for existing contracts was challenging to implement.
Summize Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
38
Ease of Use
36
Features
27
Implementation Ease
26
AI Integration
20
Cons
Missing Features
13
Limited Customization
12
Learning Curve
6
Steep Learning Curve
6
Implementation Challenges
5
Summize features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.5
8.7
Ease of Admin
Average: 8.1
9.7
Quality of Support
Average: 8.4
8.9
Ease of Use
Average: 8.6
Seller Details
Seller
Summize
Year Founded
2018
HQ Location
Manchester, GB
LinkedIn® Page
www.linkedin.com
87 employees on LinkedIn®
(43)4.8 out of 5
3rd Easiest To Use in Document Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Managing documents in Salesforce shouldn’t be challenging - it should be seamless, scalable, and efficient. Yet, many businesses struggle with limited storage, scattered file management, slow document

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 44% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • XfilesPro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Ease of Use
    16
    Easy Integration
    12
    Seamless Integration
    12
    Easy Setup
    11
    Cons
    Access Limitations
    3
    Difficult Editing
    3
    Time-Consuming
    3
    Difficult Setup
    2
    Difficulty
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • XfilesPro features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.5
    9.3
    Ease of Admin
    Average: 8.1
    9.8
    Quality of Support
    Average: 8.4
    9.5
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Bangalore, IN
    Twitter
    @xfiles_pro
    736 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Managing documents in Salesforce shouldn’t be challenging - it should be seamless, scalable, and efficient. Yet, many businesses struggle with limited storage, scattered file management, slow document

Users
No information available
Industries
  • Computer Software
Market Segment
  • 44% Small-Business
  • 26% Mid-Market
XfilesPro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Ease of Use
16
Easy Integration
12
Seamless Integration
12
Easy Setup
11
Cons
Access Limitations
3
Difficult Editing
3
Time-Consuming
3
Difficult Setup
2
Difficulty
2
XfilesPro features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.5
9.3
Ease of Admin
Average: 8.1
9.8
Quality of Support
Average: 8.4
9.5
Ease of Use
Average: 8.6
Seller Details
Company Website
Year Founded
2010
HQ Location
Bangalore, IN
Twitter
@xfiles_pro
736 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®

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