--- title: Hyland Perceptive Content Reviews meta_title: 'Hyland Perceptive Content Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 42 reviews by the users' company size, role or industry to find out how Hyland Perceptive Content works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 42 scale: '5' date_modified: '2026-10-17' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Hyland Perceptive Content Reviews & Product Details

Profile Status

This profile is currently managed by Hyland Perceptive Content but has limited features.

Are you part of the Hyland Perceptive Content team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

7 months

User Insights

Average based on 42 real user reviews.

Implementation Time

5 months

Perceived Cost

$$$$$

Hyland Perceptive Content Reviews (42)

Reviews

Hyland Perceptive Content Reviews (42)

4.1
42 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and flexibility of Hyland Perceptive Content, highlighting its ability to streamline document management and workflow automation. Many appreciate how intuitive the interface is, allowing for quick adaptation and efficient task completion. However, some users note that technical support can be slow, which may hinder the overall experience.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Long time Perceptive/ImageNow admin"
4.5/5
What do you like best about Hyland Perceptive Content?

I like the customization that is allowed with iScripts and the number of additional features/add-ons that can be added to the main core server. Although, it would be nice if some of those features were just included instead of extra. Review collected by and hosted on G2.com.

What do you dislike about Hyland Perceptive Content?

Need more modern html5/react development work done. The thick client still has the old sunflower for the waiting for process to finish. Need something more modern. Would like the routing rules to have more built-in functions such as changing document keys/drawer/doctype. More rules for sending emails or customization for fields that you can add to the email alarms. Specifically, add more auto-populate functions in the subject/body of the email. Review collected by and hosted on G2.com.

CP
Chris P.
Enterprise (> 1000 emp.)
"Application Administrator II"
4/5
What do you like best about Hyland Perceptive Content?

It does what we need it to do. I find it intuitive. On a daily use basis. Review collected by and hosted on G2.com.

What do you dislike about Hyland Perceptive Content?

The documentation, its a pain point to shift through old documents not knowing if they are valid or not. Review collected by and hosted on G2.com.

KL
keri l.
Enterprise (> 1000 emp.)
"Hyland Perceptive Content Review"
5/5
What do you like best about Hyland Perceptive Content?

Being a Hyland customer for over 20 years, I appreciate the flexibility, ease of use and being a 'partner' vs a customer. Review collected by and hosted on G2.com.

What do you dislike about Hyland Perceptive Content?

The upgrades process to new versions or releases isn't always easy and requires downtime. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Was an awesome product with an awesome company, now is a good product"
3/5
What do you like best about Hyland Perceptive Content?

Perceptive continues to perform well and progress under Hyland. The workflow engine outperforms almost any other on the market and continues to shine Review collected by and hosted on G2.com.

What do you dislike about Hyland Perceptive Content?

It continues to shrink in footprint as Hyland continues to strip components and remove functionality from the applications. Every upgrade looses some ability somewhere Review collected by and hosted on G2.com.

DB
Deepa B.
Enterprise (> 1000 emp.)
"Perceptive is good but now we have hosted solution sooo"
2.5/5
What do you like best about Hyland Perceptive Content?

The way we search documents its easy .AP and HR loves it . Review collected by and hosted on G2.com.

What do you dislike about Hyland Perceptive Content?

Sometimes search should exact word. We need better indexing . Review collected by and hosted on G2.com.

PS
Perla S.
Enterprise (> 1000 emp.)
"Hands-on experience with great people making all the information more understandable."
5/5
What do you like best about Hyland Perceptive Content?

Document management and workflow automation Review collected by and hosted on G2.com.

What do you dislike about Hyland Perceptive Content?

Been using perceptive content for 3 months only, haven't encountered any issues so far. Review collected by and hosted on G2.com.

KD
Kristin D.
Mid-Market (51-1000 emp.)
"First view of product but demos of what’s coming are very intriguing and exciting"
4.5/5
What do you like best about Hyland Perceptive Content?

The AI aspect of all of it are incredible. Time saving! Review collected by and hosted on G2.com.

What do you dislike about Hyland Perceptive Content?

Seems like it’s what’s to come not present day. We will be implementing end of year Review collected by and hosted on G2.com.

Gavin A.
GA
Gavin A.
Senior System Administrator
Enterprise (> 1000 emp.)
"Good Product, that's getting better, with poor tech support"
3.5/5
What do you like best about Hyland Perceptive Content?

The new interface and the potential for connecting to the Content Innovation Cloud. Review collected by and hosted on G2.com.

What do you dislike about Hyland Perceptive Content?

Technical support is way too slow and sometimes fails to fix the core product. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Cutting Edge Solid Product"
4.5/5
What do you like best about Hyland Perceptive Content?

Perceptive Content is a mature product that provides a array of new features and functionality such as a mobile friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Hyland Perceptive Content?

Hyland hasn't been adding new features to the core product recently and has been focusing on converting everything to the web. Review collected by and hosted on G2.com.

JC
Julie C.
Mid-Market (51-1000 emp.)
"Utilize Perceptive Content for Document Storage"
4/5
What do you like best about Hyland Perceptive Content?

It is easy to import documents into Perceptive Content. The web interface is intuitive and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Hyland Perceptive Content?

Some things require the ability to write program scripts. Hoping some things like mass update of properties becomes easier in the future. Review collected by and hosted on G2.com.

Questions about Hyland Perceptive Content? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity almost 3 years ago

What is Perceptive Content used for?

0 Upvotes
1
Join the conversation
GU
Guest User
•
Last activity over 3 years ago

What is OnBase system?

0 Upvotes
1
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

7 months

Perceived Cost

$$$$$
Hyland Perceptive Content Comparisons