# XfilesPro Reviews
**Vendor:** XfilesPro Labs  
**Category:** [Document Management Software](https://www.g2.com/categories/document-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 63
## About XfilesPro
Managing documents in Salesforce shouldn’t be challenging - it should be seamless, scalable, and efficient. Yet, many businesses struggle with limited storage, scattered file management, slow document workflows, and security concerns. That’s why 1,000+ Salesforce customers across multiple industries trust XfilesPro to revolutionize their document management. With an advanced document management platform, XfilesPro solves complex document challenges in Salesforce, including storage, collaboration, security, and lifecycle management. Salesforce File Storage Management: Free up Salesforce file storage space by automatically moving files to SharePoint, OneDrive, Google Drive, and AWS S3 - without losing accessibility. Document Security &amp; Collaboration: Secure all your business documents with role-based access controls, audit logs, and sharing restrictions. Enhance document collaboration &amp; accessibility with document folders, easy sharing, syncing, tagging, versioning, etc. Effortless Document Generation: Automate document creation within Salesforce along with complete lifecycle management, ensuring faster processing, accuracy, and consistency. With AI-powered capabilities, feature-rich applications, and top-tier customer support, XfilesPro ensures that your document management isn’t just efficient - it’s a competitive advantage. Let’s transform how you handle documents in Salesforce. XfilesPro isn’t just about documents - we offer a complete data management suite for Salesforce and other AI-powered applications. Explore other XfilesPro products: ✔ DataArchiva Archive - Compliant &amp; cost-effective data archiving (native &amp; external cloud) ✔ DataArchiva Backup - Automated data, metadata, file backup (external cloud) ✔ Xmailbox - Virtual mailbox for Salesforce, powered by AI ✔ Xtract - Effortless data extraction &amp; OCR app, powered by AI More info: www.xfilespro.com



## XfilesPro Pros & Cons
**What users like:**

- Users value the **excellent customer support** from XfilesPro, ensuring quick resolutions and friendly assistance whenever needed. (27 reviews)
- Users love the **ease of use** of XfilesPro, appreciating quick file access and simple setup. (24 reviews)
- Users find the **easy setup** of XFilesPro efficient, facilitating smooth integration with Sharepoint and Salesforce. (17 reviews)
- Users appreciate the **easy integration** of XfilesPro with Salesforce and Sharepoint, enhancing file management and collaboration. (14 reviews)
- Users praise the **reliability** of XfilesPro, highlighting consistent performance and excellent support that exceeds expectations. (14 reviews)
- Users value the **seamless integration** of XfilesPro, enhancing efficiency in managing files across multiple platforms. (14 reviews)
- Users praise the **easy installation and excellent documentation** of XfilesPro, enhancing their overall experience. (12 reviews)
- Salesforce Integration (12 reviews)
- Easy Access (11 reviews)
- Intuitive (11 reviews)

**What users dislike:**

- Users face **access limitations** due to outdated storage constraints in Salesforce, impacting overall usability and experience. (3 reviews)
- Users face **difficult editing** as files cannot be modified directly within Salesforce, requiring navigation to Sharepoint. (3 reviews)
- Users find the **difficult setup** requires significant time and support, making it a challenging experience initially. (3 reviews)
- Users find the **documentation difficult to navigate** , wishing for more accessible and searchable online resources instead of PDFs. (3 reviews)
- Users find the **lack of guidance** in setting up XfilesPro frustrating, especially for those without IT experience. (3 reviews)
- Learning Curve (3 reviews)
- Users note the **missing features** in XfilesPro, particularly in export jobs and Salesforce integration. (3 reviews)
- Poor Documentation (3 reviews)
- Setup Difficulty (3 reviews)
- Steep Learning Curve (3 reviews)

## XfilesPro Reviews
  ### 1. Attentive Onboarding, Intuitive Setup, and Always-Available Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about XfilesPro?**

Professional onboarding team that is very attentive to all my questions and provided valuable support during implementation. The integration interface for admin users is very intuitive and easy to follow during initial setup. In case of running into problem, the support team was always available to help via call. The onboard team also made themselves available when connecting to our clients and were very discreet and accommodating.

**What do you dislike about XfilesPro?**

Nothing at the moment. The only challenge I had was that our internal installation user guide was slightly outdated and didn't mirror the features in the installed packages. I was able to find some online materials (Youtube) of xFilesPro, but the materials there are also a bit outdated. So it could be very helpful to send release notes and feature updates to clients on a regular basis.

**What problems is XfilesPro solving and how is that benefiting you?**

Integrating Company SharePoint Site together with Salesforce CRM, making collaboration more centralized and easier for all.

  ### 2. Revolutionized File Management in Salesforce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan S. | Director of Information Technology and Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about XfilesPro?**

I love how XfilesPro is the backbone of our Salesforce environment, being the best storage solution available. It has transformed the way our business organizes and manages files with its unique ability to export files from Salesforce while seamlessly integrating and using them within Salesforce. It solves our biggest file storage and organization challenges by providing a single, structured way to manage documents that is both powerful and easy to use. XfilesPro eliminated the headaches of scattered files and limited access, making everything searchable and accessible through multiple paths. Its integration with Google Drive allows us to send emails directly from Salesforce using our existing Classic Email Templates, and attach files stored in Google Drive as attachments or links that can be password protected and expire. This centralizes communication and documentation in Salesforce, leveraging external file storage to significantly improve our workflow and efficiency. The simplification and centralization of file management in Salesforce is outstanding, particularly with Google Drive integration. The team added extensive documentation which has greatly improved onboarding and usability. The initial setup was extremely easy with help from an XfilesPro representative who was very responsive and supportive.

**What do you dislike about XfilesPro?**

There is a learning curve with some of the more advanced features, but the team has recently added extensive documentation that has greatly improved onboarding and usability. Continued refinement of the UI and configuration experience would make it even better, but overall these are minor compared to the value it delivers.

**What problems is XfilesPro solving and how is that benefiting you?**

XfilesPro solves our file storage and organization issues in Salesforce, making files searchable and accessible. It enables us to send emails with Google Drive attachments seamlessly within Salesforce, which has improved our workflow and efficiency greatly.

  ### 3. XFilesPro essential role in safe food manufacturing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timothy M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about XfilesPro?**

The system is reliable and works every time 24/7 for all the years we have been using it.  Our customers using our application need instant access to documents for critical food safety procedures during manufacturing.  XfilesPro is essential to their duties and is an important application within Solandra.  Easy to implement, easy to use and the customer support is instantaneous.

**What do you dislike about XfilesPro?**

We cannot see any downside with XFilespro

**What problems is XfilesPro solving and how is that benefiting you?**

XfilesPro seamlessly connects to an external database holding 10's of thousands of documents related to our customers product records.  This allows our customer users to find, open, download and share documents within their company and with their customers.  The fact that it is so easy to use and works quickly is essential to our business offering.

  ### 4. XfilesPro is the easy file storage solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher H. | Director of Risk and Pricing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about XfilesPro?**

We had excellent customer service from Harshitha and the rest of the XfilesPro team. Utilizing the built in functionality makes accessing your archived files very quick and easy. The integration process was simple and fast, and training the team on utilizing the functions took only a few minutes. We look forward to our continued daily utilization of XfilesPro.

**What do you dislike about XfilesPro?**

The only downside to XfilesPro is Salesforce has such an archaic storage limit that such third party products are required. Thankfully the XfilesPro team was there to help, and our operations are running smoothly.

**What problems is XfilesPro solving and how is that benefiting you?**

XfilesPro completely solved our File Storage issues in Salesforce -- we had exceeded our limits and were at a loss for how to solve that problem quickly. They helped us find the problem areas of excessive storage and implement solutions that we anticipate will fix our file storage needs for at least a few years. When we decide to move forward with in-system document generation, they will be the first team we will reach out to.

  ### 5. Great solution for offloading attachments from Salesforce to Sharepoint

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris D. | Lead Business System Analyst - CRM, Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about XfilesPro?**

We have been using XfilesPro for several years now for a specific scenario where we share cases and attachments with an external organizations Salesforce environment.  Each case shared creates a linked case in the others respective Salesforce environment.  The XfilesPro application lets us then easily upload the attachments associated with the case to Salesforce, transfers them to our Sharepoint site, and links them to the case in the other Salesforce org, where they can be read or downloaded.  This tool has also been a great way to reduce the amount of file storage we are using for attachments in Salesforce.
Throughout our years of using the tool, the XfilesPro support team has been great!  From the initial project customization and implementation, to the on-going support, the team has always been quick to respond and willing to jump in and help resolve any issues in a timely manner.

**What do you dislike about XfilesPro?**

With our recent upgrade to 8.2.3, the XfilesPro team has implemented new connection refreshing capabilities which makes refreshing our connection to Sharepoint much easier.  Before this enhancement, the steps you had to go through to refresh the connection annually was a bit tedious, but now it is just a single click.  Overall, it's been a great, cost effective solution for our use case.

**What problems is XfilesPro solving and how is that benefiting you?**

XfilesPro allows us to share attachments with an external Salesforce Organization.  Our process creates replicate cases in an external organizations Salesforce Org, and Xfiles allows us to share the attachments associated with the cases.  This allows the internal and external customer support teams to be able to see all attachments for a case, regardless of where the case initiated, making it possible for the support teams of each org to work the shared cases.  Integrations keep the cases in sync as updates are made.

  ### 6. Streamlined Patient Document Management with Effective Permissions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kris K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about XfilesPro?**

I like XfilesPro for its easy drag and drop upload feature, which makes handling documents straightforward. I appreciate the ability to set specific permissions for individual users, so not everyone can delete uploaded files, which adds a good layer of security and control. The templated folder structure that is automatically created each time a new record is added is also very convenient and saves time on manual work. These features make document management much more efficient.

**What do you dislike about XfilesPro?**

nothing

**What problems is XfilesPro solving and how is that benefiting you?**

I use XfilesPro to upload and preview patient documents, providing easy access to files and eliminating the need to jump between Salesforce and SharePoint.

  ### 7. Effortless Syncing with Excellent Usability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew D. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2025

**What do you like best about XfilesPro?**

I find XfilesPro quick and easy to use, making it much easier to search through Google Drive compared to searching inside of Salesforce. It also provides a native experience, making documents appear as if they are stored within Salesforce, reducing storage requirements. The initial setup was very easy, with great support that helped me get it done quickly.

**What do you dislike about XfilesPro?**

Cant think of anything

**What problems is XfilesPro solving and how is that benefiting you?**

I use XfilesPro for syncing between Salesforce and Google Drive. It makes searching documents stored in Salesforce much easier and reduces my Salesforce storage requirements.

  ### 8. Effortless Document Management with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dwight . | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about XfilesPro?**

I use XfilesPro to upload records of our clients' creative. It gives us a streamlined way to manage all the documents we have to deal with each day. It's been super easy to use, and customer support has been amazing. Additionally, the initial setup was easy.

**What do you dislike about XfilesPro?**

Nothing

**What problems is XfilesPro solving and how is that benefiting you?**

XfilesPro provides a streamlined way to manage all the documents we deal with daily.

  ### 9. Xfiles Pro has been a perfect solution!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt O. | Senior Technical Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about XfilesPro?**

Xfiles Pro saved us thousands of dollars in file storage overages and is very easy to use. Support has been excellent as well

**What do you dislike about XfilesPro?**

I joined the project late, so I had a late start in learning, and I don't think I would've been able to master it without the help of their excellent Support team.

**What problems is XfilesPro solving and how is that benefiting you?**

We were at 160% of our Salesforce storage capacity before trying Xfiles Pro. It allowed us to move our old files and free up more than enough space.

  ### 10. A solid solution for Salesforce file storage integration with Google Shared Drive.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard L. | Innovation and Technology Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2025

**What do you like best about XfilesPro?**

Straight forward to add the XfilesPro component on Salesforce record pages and generally easy for the User to upload files (except existing Google Docs).

The XfielsPro support team are very responsive and competent to address an issue if and when something comes up.

**What do you dislike about XfilesPro?**

"Uploading" a Google Doc is not intuitive, since Google Docs are not actual files but shortcuts. So for a User, uploading a Word document works normally because it is a file. Google Docs can be added to a folder shown on a Salesforce record by moving it or creating a shortcut from Google Drive.

As an administrator, I would value access to additional detailed technical information about the configuration of XfilesPro Object setup, custom settings, editing the folder structure, etc.

**What problems is XfilesPro solving and how is that benefiting you?**

XfilesPro allows access to files from both Salesforce Records for Salesforce users as well as on Google Drive for Google Workspace users who are not Salesforce users. This allows many more people to collaborate in the workflow of a document.

It also overcomes any potential issue with file storage limits on Salesforce.

  ### 11. Thorough Documentation and Proactive Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about XfilesPro?**

- The documentation was thorough
- Their support team reaching out to us to set up time for installation
- Support team met with us until installation was complete

**What do you dislike about XfilesPro?**

- While the documentation is thorough, it is a tricky connection to set up with no IT experience

**What problems is XfilesPro solving and how is that benefiting you?**

We want our users to be able to use Salesforce as a single hub for anything client related. With Xfiles they will be able to access Client files that have been stored in Sharepoint, and more easily store files themselves.

  ### 12. Reliable Salesforce–SharePoint integration with great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kim C. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2025

**What do you like best about XfilesPro?**

Xfiles Pro has been a very reliable solution for connecting Salesforce and SharePoint. Our team uses it reliably everyday.  The upgrades continue to add valuable features, and whenever we’ve run into changes that affected our workflow, their support team has been quick to provide effective workarounds so we could maintain the same functionality. Their responsiveness and commitment to helping us get the most out of the platform has been excellent.

**What do you dislike about XfilesPro?**

The setup can be a bit more involved, and I do find myself leaning on support at times. That said, the support team is always quick, knowledgeable, and extremely helpful, so even the challenges turn into positives with their assistance.

**What problems is XfilesPro solving and how is that benefiting you?**

We needed a reliable way to connect Salesforce and SharePoint so our teams could access, store, and manage files without duplicating effort or jumping between systems.  Xfiles Pro streamlines file management by keeping everything synced and in one place. It reduces manual work, helps our team stay efficient, and ensures files are accessible where we need them most — directly in Salesforce. T

  ### 13. A great option for saving storage space in Salesforce

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** September 23, 2025

**What do you like best about XfilesPro?**

We hit out storage limit with Salesforce very quickly and needed a cost effective solution. That was back in 2021 and we've been relying on XfilesPro ever since. We love that our team can upload and access files in SharePoint very quickly, directly from the record in Salesforce. The support is also excellent. Whenever we've had an issue, the team can jump onto a video call and get it sorted out, often on the same day.

**What do you dislike about XfilesPro?**

Nothing really. It does everything we need it to.

**What problems is XfilesPro solving and how is that benefiting you?**

It solves the issue of file storage in Salesforce, which is far more expensive than other options such as SharePoint. Without XfilesPro we'd either have to pay a lot more for Salesforce storage, or the team would have to spend more time searching for files in SharePoint. XfilesPro solves this problem by syncing our Salesforce records with our SharePoint storage.

  ### 14. Does exactly what you ask of it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting

**Reviewed Date:** March 16, 2026

**What do you like best about XfilesPro?**

It's simple and easy to setup and was easy to configure against out environment. Its one of those products that just sits there working perfectly and providing it's solution.

**What do you dislike about XfilesPro?**

Nothing comes to mind for what I dislike about it

**What problems is XfilesPro solving and how is that benefiting you?**

Exposing a complicated and large file storage to a specific record in Salesforce

  ### 15. Simple App and Helpful Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** April 18, 2026

**What do you like best about XfilesPro?**

The app is easy for end users to navigate and the support team is very responsive and helpful

**What do you dislike about XfilesPro?**

Sometimes the administrative side is complex and requires a support ticket

**What problems is XfilesPro solving and how is that benefiting you?**

In our org, we have records that have a lot of documents, and end users need access to documents for only records to which they are assigned. XfilesPro allows us to manage document storage externally and manage user access from within Salesforce.

  ### 16. Effortless Setup and Feature-Rich Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** rehman w. | IT Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2025

**What do you like best about XfilesPro?**

I appreciate how easy it is to configure, which makes implementation straightforward. The software offers a wide range of features, and users genuinely enjoy working with it.

**What do you dislike about XfilesPro?**

If I had to choose one issue, it would be with the xfile export tool. Sometimes, it fails to include files that are smaller than 6MB.

**What problems is XfilesPro solving and how is that benefiting you?**

It helps us streamline document management. As the IT person, it definitely makes my job easier.

  ### 17. Easy install and setup, end user experience is slick. Support is quick to respond and knowledgeable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lindsey C. | Corporate Development Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about XfilesPro?**

Install and implementation is easy thanks to all the well designed documentation. 
Whenever we have an issue or concern, support is quick to respond, always knowledgeable and friendly.
End users find the widget easy to use and the design is very slick.

**What do you dislike about XfilesPro?**

We were having to do some manual work whenever an account name changed. We often wouldn't notice the disconnect had occurred until someone uploaded a file and it didn't end up in the same folder as was available from the widget. We would then have to go and move the file, rename the main folder and then delete the "duplicate".
This has been resolved with the availability of a trigger with the latest version.
Therefore, I do not have any dislikes about XFiles Pro

**What problems is XfilesPro solving and how is that benefiting you?**

It allows us to have a suppository of sensitive documents (contracts, signed quotes, invoices, etc) in a restricted area of OneDrive while allowing our end users to view / add to the files, directly from Salesforce, but restrict them from being able to make any modifications. Since it is tied to a license, we are also able to selectively give access, so not all of our users are able to view the sensitive files.

  ### 18. Customer Support 10/10

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** April 10, 2026

**What do you like best about XfilesPro?**

It is relatively easy to use. No coding required

**What do you dislike about XfilesPro?**

Initial setup was a bit confusing and time consuming.

**What problems is XfilesPro solving and how is that benefiting you?**

document management and automatic document migration

  ### 19. Keeps Our Environment Tidy Without Slowing Down Salesforce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christina A. | deputy team leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2025

**What do you like best about XfilesPro?**

It helps us enormously to keep our enviroment tidy and not to slow down Salesforce

**What do you dislike about XfilesPro?**

We like everything about xfiles, we have no problems with the product and are very enthusiastic.

**What problems is XfilesPro solving and how is that benefiting you?**

that we can store the vast amounts of data we have and generate directly in our SharePoint, but can also view it in Salesforce at the same time.

  ### 20. One of the best Storage space integrated to SF

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** April 28, 2026

**What do you like best about XfilesPro?**

convenience, easy to use, flexibility, scalability, after sales, support, able to value the feedback from customer and enhance in future releases

**What do you dislike about XfilesPro?**

of course the limitations out there but they usually have workaround in place

**What problems is XfilesPro solving and how is that benefiting you?**

techincal, most commonly during refresh or token expiration or transfer of ownership,.. Sometimes requirements upgrade

  ### 21. Gagan is super!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration

**Reviewed Date:** April 08, 2026

**What do you like best about XfilesPro?**

Tech support response times are superb..

**What do you dislike about XfilesPro?**

No issue to report......................

**What problems is XfilesPro solving and how is that benefiting you?**

link between salesforce and sharepoint docgen

  ### 22. Cost-effective solution compared to Salesforce  storage.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about XfilesPro?**

We were simply looking for an option to save cost on Salesforce storage. XfilesPro team helped us decide which storage would work for us, and we settled on Google Drive. The connection was easy, team guided us all the way through. It's been only a year, and we see ourselves continuing with their features. In fact, we are also looking  into their document generation app for our use.

**What do you dislike about XfilesPro?**

Maybe licensing because it is user-based. Otherwise, our team loves the product.

**What problems is XfilesPro solving and how is that benefiting you?**

storage sync for cost-effective solution

  ### 23. Great data and file storage solution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** April 15, 2026

**What do you like best about XfilesPro?**

Ability to continue to store our files in Salesforce at a more reasonable cost.

**What do you dislike about XfilesPro?**

I wish we could catch when an ID code was going to expire before it expires.

**What problems is XfilesPro solving and how is that benefiting you?**

Fixed the connection issue that was caused by an expired secret key.

  ### 24. Outstanding Product and Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** September 02, 2025

**What do you like best about XfilesPro?**

We have been working with XFilesPro for some time now, and we couldn’t be happier. The product itself is truly wonderful — reliable, efficient, and a great fit for our needs.

What really stands out, however, is the support team. Their responsiveness and genuine commitment make all the difference. Every time we have reached out, their quick and dedicated assistance has exceeded our expectations.

We are very happy with both the solution and the fantastic support behind it. Highly recommended!

**What do you dislike about XfilesPro?**

Honestly, I have nothing negative to mention

**What problems is XfilesPro solving and how is that benefiting you?**

XfilesPro allows us to work seamlessly with attachments without having to pay the high costs of Salesforce storage. This makes file management much more comfortable and efficient.

  ### 25. Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** February 17, 2026

**What do you like best about XfilesPro?**

Great support that sees issues through to completion.

**What do you dislike about XfilesPro?**

XfilesPro package release cadence and notificaitons.

**What problems is XfilesPro solving and how is that benefiting you?**

Folder creation and file upload from within Salesforce to our SharePoint.

  ### 26. XFiles Support and Product is Top Tier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation

**Reviewed Date:** March 30, 2026

**What do you like best about XfilesPro?**

The API with SharePoint is absolutely functional and reliable. Any issues, their support team, Particularly Gagan, are flawless and always available.

**What do you dislike about XfilesPro?**

App within doesn't always work for customization

**What problems is XfilesPro solving and how is that benefiting you?**

Any issues are solved with working with the support team.

  ### 27. Great Customer Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** May 01, 2026

**What do you like best about XfilesPro?**

The support of the firm to get the integration right.

**What do you dislike about XfilesPro?**

The intergation can he at times challenging to manage

**What problems is XfilesPro solving and how is that benefiting you?**

Salesforce Data Sortage

  ### 28. Easy and quick integration. Setup requires no technical jargons

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pradhumn G. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about XfilesPro?**

We were hitting our Salesforce storage limit a few years back, and since then, XfilesPro has been our solution for the complete document management. We love how easily it connects with SharePoint, and still keeps the access controls of sensitive files intact.

**What do you dislike about XfilesPro?**

While the integration of the Salesforce instance with SharePoint is quick, we still had to lean on their support team sometimes. But, they were always responsive and super helpful.

**What problems is XfilesPro solving and how is that benefiting you?**

Salesforce storage limit, file and folder organization, and access controls.

  ### 29. Great product, easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment

**Reviewed Date:** April 15, 2026

**What do you like best about XfilesPro?**

Direct access to files from salesforce record itself. No hassle of opening up sharepoint seperately.

**What do you dislike about XfilesPro?**

Auto-movement of folders, can be helpful in future updates.

**What problems is XfilesPro solving and how is that benefiting you?**

.

  ### 30. A big thank you to the XFiles Pro team for being such a dependable partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security

**Reviewed Date:** August 07, 2025

**What do you like best about XfilesPro?**

We've been using XFiles Pro for several years now, and the experience has been consistently excellent. The team has always provided friendly, prompt, and reliable support whenever we needed assistance — their dedication to customer service really stands out.

A big thank you to the XFiles Pro team for being such a dependable partner over the years!

**What do you dislike about XfilesPro?**

Feature Request:
It would be great if the XFiles Pro location path could remain unchanged when a record name is updated in Salesforce. This would help maintain consistency in file paths and avoid confusion with external links or integrations.

Keep up the great work!

**What problems is XfilesPro solving and how is that benefiting you?**

Doc management and taking data off Salesforce to Sharepoint

  ### 31. Does exactly what I needed it to do

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about XfilesPro?**

Because Salesforce storage is expensive, we needed a simple solution to transfer and access them on a platform that we have more (inexpensive) storage on, and since we are already in the Microsoft ecosystem, archiving to Sharepoint was a perfect solution.  XFilesPro is pretty simple to use for this purpose and the support staff was very responsive to help us get both Salesforce and Microsoft 365 Sharepoint configured for our files.

**What do you dislike about XfilesPro?**

The downsides are that it does require individual licensing to see the files stored in Sharepoint via the Salesforce app, but unlicensed users can still fairly quickly access the files directly through our Sharepoint site/fileshare.

**What problems is XfilesPro solving and how is that benefiting you?**

Archiving files off of Salesforce.

  ### 32. File organization is very smooth. A must have app!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shruthi S. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about XfilesPro?**

We have vendors uploading sensitive files in Salesforce, but it wasn't syncing to SharePoint. With XfilesPro, component, we were able to sync the two platforms and organize the files in specified sub-folders. All of this automated.

**What do you dislike about XfilesPro?**

Honestly, can't think of anything. With new XfilesPro updates, its been a smooth ride.

**What problems is XfilesPro solving and how is that benefiting you?**

folder structure and file syncing for better collaboration and access

  ### 33. Seamless Salesforce Integration with SharePoint—Perfect Dropbox Alternative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2025

**What do you like best about XfilesPro?**

We are new users, but we currently use it as out document housing for Salesforce and we really like how it integrates with Sharepoint.  We found XFilesPro when we were looking for an alternate solution to Dropbox since they dropped their integration with Salesforce.  So far, it works perfectly for our office!

**What do you dislike about XfilesPro?**

Nothing at the moment.  It is working as expected

**What problems is XfilesPro solving and how is that benefiting you?**

It is our document management solution for documents in Salesforce and links to our Sharepoint.

  ### 34. Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation

**Reviewed Date:** December 12, 2025

**What do you like best about XfilesPro?**

The simplicity of its use and accesibility and sharing via SharePoint

**What do you dislike about XfilesPro?**

Only one export job card be run at a time

**What problems is XfilesPro solving and how is that benefiting you?**

Sharing photos and files with our customers

  ### 35. Reliable Product and Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about XfilesPro?**

We've been using Xfiles Pro for over 2 years and have found the product to be reliable and when needed support respond quickly and are helpful with solutions. Hari from support friendly and helped doing some testing after software upgrade.

Highly recommended

**What do you dislike about XfilesPro?**

I wish the documentation was on using Xfiles Pro was more easily available such as online and searchable instead of being in PDF documents

**What problems is XfilesPro solving and how is that benefiting you?**

It has allowed us to store our documents outside of Salesforce storage, which brings additional business benefits

  ### 36. Secure file solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about XfilesPro?**

- xFiles' support team is the best! They can schedule a meeting within one or two days of creating the tickets, and they provide very detailed instructions to address business needs or issues.  

- The folder structure is flexible and easy to set up, and I can set up different structures for different objects. I like that confidential files are not stored in Salesforce, but uploaded directly to our SharePoint, and I can control file access for certain Salesforce users.

- I like the new version of xFiles, which has more intuitive Setup pages and more detailed control on user access. It is very easy to integrate and authenticate now.

**What do you dislike about XfilesPro?**

Not something I dislike, but a helpful tip that could get it set up more successful. Try to use a simple folder structure and use fields with permanent values as the folder name, e.g. record Id. We initially set up the folder name by concatenating the Account Name and the custom object's record Id. Then we realized many users change the Account Name, which ends up creating another folder in our SharePoint. (Ask the xFiles team's help with planning the folder structure would be beneficial.)

**What problems is XfilesPro solving and how is that benefiting you?**

We can save files without consuming Salesforce storage and upload the files to our main file management platform SharePoint. We can also control the file access along with the Salesforce object and record sharing settings, so confidential files will  be viewable by autherized users only.

  ### 37. Efficient and effective XFiles Pro

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark M. | Vice President Information Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about XfilesPro?**

Moving files and attachments out of Salesforce- but leaving the end user with a link to SharePoint Storage is a great way to save file storage costs. 

This also allows access to the SharePoint files without a Salesforce license.

**What do you dislike about XfilesPro?**

The Azure SharePoint secret files do occasionally fail and I have to contact XFiles support for a quick fix.

**What problems is XfilesPro solving and how is that benefiting you?**

File storage limits in Salesforce and file access by non Salesforce licensed users.

  ### 38. Required support got from xfiles pro team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tirumalaiah V. | Assistant Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about XfilesPro?**

its ability to seamlessly integrate with Salesforce and external storage platforms, enabling efficient file management and collaboration

**What do you dislike about XfilesPro?**

occasional failure of Azure SharePoint secret files, which can disrupt functionality and require support intervention.

**What problems is XfilesPro solving and how is that benefiting you?**

XfilesPro addresses challenges related to Salesforce file storage, particularly the limitations on storage space and high costs associated with Salesforce's internal storage

  ### 39. Very friendly and helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about XfilesPro?**

It is very user friendly and it was very easy to install as well. The people supporting the implementation were also great. There was no rush from them. It was a pleasant experience. It was very easy to integrate to our storage.

**What do you dislike about XfilesPro?**

The 100MB limit for files for when I'm trying to export old files out of salesforce.

**What problems is XfilesPro solving and how is that benefiting you?**

XFilesPro is allowing us to transfer the old files in our system to our one drive. This reduces our file storage in Salesforce.

  ### 40. XFilesPro was the perfect solution to our Clients SF Storage Issue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blake L. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2025

**What do you like best about XfilesPro?**

They provided a quick and effective solution to alleviate our clients’ Salesforce storage issues. Their support was exceptional, guiding us through every step of the process. The implementation was seamless, and I would confidently recommend them to any of our other clients.

**What do you dislike about XfilesPro?**

I honestly can’t think of a single negative thing to say about their product or their team—they provided outstanding support throughout.

**What problems is XfilesPro solving and how is that benefiting you?**

Our client was facing a storage issue in Salesforce and needed a quick, cost-effective solution to offload files to a more affordable database—while still maintaining a seamless connection between those files and the related Salesforce records.

  ### 41. Works Great! Super supportive customer service team!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Danielle H. | System Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about XfilesPro?**

Easy to use and love the templates for the folder structure.

**What do you dislike about XfilesPro?**

We really like it so no issues. Thanks!!

**What problems is XfilesPro solving and how is that benefiting you?**

We were over on our Salesforce storage so we added XFilesPro so we could use our Sharepoint storage instead which saves us money every month. They also simplified the process by setting up folder templates so we don't have to do it manually each time.

  ### 42. XfilesPro implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hao L. | Digital Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about XfilesPro?**

The tool is easy to install and manage. The implementation team was knowledgeful and responded quickly to my questions.
Integration setup with Sharepoint was easy.

**What do you dislike about XfilesPro?**

I didn't find any drawback on the product and the service provided.

**What problems is XfilesPro solving and how is that benefiting you?**

saving files to Sharepoint instead of on SFDC. saving data storage cost.

  ### 43. Be a pro by using XfilesPro

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anjali C. | CIC Escalation Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2025

**What do you like best about XfilesPro?**

I have ben using XFiles Pro for a month now and it is an extremely valuable tool to be able to share and collaborate on documents related to an account or an opportunity.

**What do you dislike about XfilesPro?**

nothing as such.
Overall its great to use

**What problems is XfilesPro solving and how is that benefiting you?**

Implementing it was incredibly easy and straightforward. The user interface is intuitive, and the setup process is seamless. It has significantly improved our workflow efficiency. Highly recommend it to anyone looking for a reliable and user-friendly solution!

  ### 44. Very nice, affordable software that improves Salesforce File handling drastically!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** August 05, 2025

**What do you like best about XfilesPro?**

It's simple to setup and does exactly what is required.

**What do you dislike about XfilesPro?**

It could have more features in various areas. In the other hand nothing important is missing and it would also make the product more complex.

**What problems is XfilesPro solving and how is that benefiting you?**

To overcome the Salesforce file handling limitations. To have the files stored in secure external SharePoint storage. To add metadata to SharePoint files.

  ### 45. Lots of configuration and automation to configure system processes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** December 30, 2025

**What do you like best about XfilesPro?**

Lots of configuration and automation to configure system processes

**What do you dislike about XfilesPro?**

Nothing, it meets my requirements. It's ok

**What problems is XfilesPro solving and how is that benefiting you?**

Copying files from Salesforce to SharePoint.

  ### 46. Helpful for Files for Grant Program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sports

**Reviewed Date:** August 04, 2025

**What do you like best about XfilesPro?**

XfilesPro helps my team manage our files for several grant programs and connects well with our Salesfroce and Google Drive.

**What do you dislike about XfilesPro?**

No complaints! Everything is working as expected.

**What problems is XfilesPro solving and how is that benefiting you?**

Our team needs to store our files within a shared GDrive and XfilesPro enables us to do that rather than store our files directly in Salesforce.

  ### 47. Wonderful Option for File migration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** December 19, 2025

**What do you like best about XfilesPro?**

Best way for file migration between 2 different tools

**What do you dislike about XfilesPro?**

Typical Setup and Configuration process.

**What problems is XfilesPro solving and how is that benefiting you?**

File Migration

  ### 48. Quick and Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cami  N. | Director of Program Management Office, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about XfilesPro?**

The XFilesPro integration with Salesforce has transformed our document management. It's seamless, reliable, and really intuitive. Setup was really fast and easy thanks to Chiranthana’s expert guidance and prompt support every step of the way. Our team’s efficiency has skyrocketed, and we couldn’t be happier with the results!

**What do you dislike about XfilesPro?**

Nothing, I have no complaints at this time.

**What problems is XfilesPro solving and how is that benefiting you?**

Automatic document uploading in Google Drive from SFDC.

  ### 49. Great Salesforce Partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason C. | Digital Experience Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about XfilesPro?**

We’ve been working with Xfiles Pro as our Salesforce developer partner, and overall, the experience has been very positive. Their team brings deep technical knowledge of Salesforce architecture, with a strong focus on document management and file storage optimization — their core area of expertise.

**What do you dislike about XfilesPro?**

No issues. Currently I am happy with xFiles support

**What problems is XfilesPro solving and how is that benefiting you?**

Xfiles is helping with File Storage management

  ### 50. Our organization uses XFiles Pro as a document storage application in SalesForce.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacey B. | Sr. Business Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about XfilesPro?**

Ease of use and helps our team save time. It works great! The team is amazing and very helpful.

**What do you dislike about XfilesPro?**

Nothing.  It works great! The team is amazing and very helpful.

**What problems is XfilesPro solving and how is that benefiting you?**

Helpful in daily business and saves our team time.


## XfilesPro Discussions
  - [What is XfilesPro used for?](https://www.g2.com/discussions/what-is-xfilespro-used-for)

- [View XfilesPro pricing details and edition comparison](https://www.g2.com/products/xfilespro/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A08%3A05+-0500&secure%5Bsession_id%5D=63dbad7d-1901-447e-b4d5-1dfbdad9b0d1&secure%5Btoken%5D=17eaba6b3c950e2eb6319bc7b6fe6ddbccdb578862f9ac64a40f488f6c3ae1c6&format=llm_user)
## XfilesPro Integrations
  - [Accounting Seed](https://www.g2.com/products/accounting-seed/reviews)
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [AWS S3 Objects to Alation](https://www.g2.com/products/aws-s3-objects-to-alation/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [SharePoint Azure AD Connect](https://www.g2.com/products/beyond-technologies-sharepoint-azure-ad-connect/reviews)
  - [SharePoint Integration](https://www.g2.com/products/sharepoint-integration/reviews)

## XfilesPro Features
**Signature Process**
- Document Signing
- Reminders and Expirations
- Sign-In Process
- Mobile Signatures
- Signature Workflow
- Bulk Digital Signatures 
- Reporting
- Signature Document Creation

**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps

**Document Creation**
- Customizability: Variables and Fields
- Template Creation and Flexibility
- Rich Media
- Online Document Creation
- PDF Creation
- Custom Branding

**Contract Management Platform Features**
- Contract Creation
- Contract Templates
- Contract Editing
- Contract Attachments
- Contract Collaboration
- Approval Process
- Notifications & Reminders
- Contract Database
- Integrations / APIs
- Reporting & Dashboards

**Data Sources**
- Software
- Spreadsheets
- Documents

**Generation**
- Templates
- Automation
- Branding

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Collaboration**
- File following
- File Sharing
- Simultaneously Editing
- Change Tracking / Audit Logs

**Workflow**
- Document Builder Interface
- Collaborative Creation
- Assembly and Approval Workflows

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Administration**
- User and Role Management
- Policies and Controls
- Device Management
- Storage Limits
- Storage Zones
- Security

**Analytics**
- Engagement Tracking
- Proposal Effectiveness Reporting
- Reporting and Dashboards

**Delivery**
- Workflow
- Schedule
- Batch

**Agentic AI - Contract Management**
- Autonomous Task Execution

**Agentic AI - E-Signature**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Administration and Platform**
- User, Role, and Access Management
- Alerts and Notifications
- CRM Integration
- E-Signature Integration
- CPQ Integration
- API / Integrations

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Image-to-Text

**Security and Scalability**
- Regulatory Compliance
- Signature History and Audit
- Enterprise Scalability

**Generative AI**
- AI Text Generation

**Agentic AI - Document Generation**
- Autonomous Task Execution

**Platform**
- Custom Branding
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Integration APIs

## Top XfilesPro Alternatives
  - [Conga Composer](https://www.g2.com/products/conga-composer/reviews) - 4.4/5.0 (834 reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews) - 4.4/5.0 (30,684 reviews)
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