--- title: iContact Reviews meta\_title: 'iContact Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1250 reviews by the users' company size, role or industry to find out how iContact works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 1250 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # iContact Reviews & Product Details Visit Website Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. \*\*\*ICONTACT INCLUDES\*\*\*: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need \*\*\*ICONTACT BENEFITS\*\*\* A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line. * * * Product Website iContact Seller [Ziff Davis](https://www.g2.com/sellers/ziff-davis) Discussions [iContact Community](https://www.g2.com/products/icontact/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Hank Hoffmeier Show More ## Pricing Pricing provided by iContact. ### iContact Free Free [ View More Pricing Information ](https://www.g2.com/products/icontact/pricing) ## iContact Integrations (1) What do users say about integrations? Verified by iContact [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews) Show More KS Kiara S. CRM Executive Small-Business (50 or fewer emp.) 6/22/2026 "Easy Campaign Automation, But the Editor and Templates Feel Dated" 4/5 What do you like best about iContact? iContact stands out for its simple, user-friendly interface, which makes it easy to create, schedule, and manage email campaigns. The automation features, audience management tools, and reliable email delivery help boost customer engagement while also saving time when executing campaigns. Review collected by and hosted on G2.com. What do you dislike about iContact? The email editor and templates feel a bit dated compared with newer email marketing platforms, and the overall user experience could benefit from a more modern look and feel. Review collected by and hosted on G2.com. What problems is iContact solving and how is that benefiting you? iContact helps us manage email campaigns and customer communications efficiently through its user-friendly interface and reliable performance. However, policy and feature changes could be communicated more proactively, as unexpected changes can impact campaign planning and operational workflows. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Q O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Q O.") QO Q O. Business Coordinator Enterprise (\> 1000 emp.) 2/10/2026 "Super Easy to Use, with Fast and Helpful Customer Service" 5/5 What do you like best about iContact? iContact is super easy to use and very straightforward. Everything feels simple and intuitive. Their customer service is awesome and so quick to respond, helpful, and great at fixing issues fast. It makes the whole experience smooth and stress-free. Review collected by and hosted on G2.com. What do you dislike about iContact? There’s honestly not much to dislike. A few features could have a little more flexibility, but it doesn’t take away from the overall experience. Everything still works really well and feels easy to manage. Review collected by and hosted on G2.com. What problems is iContact solving and how is that benefiting you? iContact helps me manage my contacts and communicate with subscribers easily. Even though I ran into a couple of minor issues—like a mismatch in subscriber numbers and a post that didn’t go through—overall, it makes sending updates, newsletters, and promotional posts much simpler and saves me a lot of time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Konstantine S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konstantine S.") KS Konstantine S. Менеджер по развитию бизнеса Small-Business (50 or fewer emp.) 5/20/2026 "Easy Email Campaign Setup with iContact" 4/5 What do you like best about iContact? I really like how easy iContact makes it to set up email campaigns—it’s fun to work with, and the whole process feels straightforward. Review collected by and hosted on G2.com. What do you dislike about iContact? Sometimes it takes too long to setup, but this is ok Review collected by and hosted on G2.com. What problems is iContact solving and how is that benefiting you? iContact helps me create and send email campaigns more quickly, manage my contact lists with less hassle, and track open rates and clicks all in one place. It saves me time on routine email marketing tasks and makes it easier to see which messages are performing well and which ones need improvement. That way, I can adjust what I send based on the results. Review collected by and hosted on G2.com. Show More 6/15/2026 Validated ReviewerIncentivizedSource: G2 invite ![naineni v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "naineni v.") NV naineni v. 2/3/2026 "Streamlined Email Marketing with Room for Growth" 4/5 What do you like best about iContact? I use iContact for sending marketing emails and newsletters to customers. It helps manage contact lists, segment audiences, and track email performance easily, simplifying regular customer communication. I like its easy-to-use interface and reliable email delivery. The contact management and reporting features make it simple to track results and improve campaigns. It solves the problem of managing and sending bulk emails efficiently by keeping contacts organized, improving audience targeting, and providing clear insights into email performance, saving time and effort. I also appreciate that iContact was easier to use and better suited our needs after switching from another tool. The initial setup was very easy and straightforward, allowing us to import contacts, create campaigns, and start sending emails with minimal effort. Using iContact alongside CRM and analytics tools helps manage customer data and track campaign performance effectively, keeping workflows smooth and data consistent. Review collected by and hosted on G2.com. What do you dislike about iContact? Some advanced features are limited compared to other tools, and email template customization could be more flexible. The reporting could also be more detailed, especially for deeper campaign insights. Review collected by and hosted on G2.com. What problems is iContact solving and how is that benefiting you? I use iContact for sending marketing emails and newsletters, managing contact lists, segmenting audiences, and tracking performance. It simplifies communication, helps manage bulk emails efficiently, improves targeting, and provides clear performance insights, saving time and effort. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MF Melanie F. Marketing Specialist Mid-Market (51-1000 emp.) 6/11/2026 "Easy and Quick to Setup Email Campaigns and Facilitate Optimized Communication with Clients" 5/5 What do you like best about iContact? Very efficient email marketing platform both from the perspective of sending standard newsletters to automated marketing messages sent via emails the platform has been excellent and that is the best thing about it. Review collected by and hosted on G2.com. What do you dislike about iContact? No cons to highlight as the platform offers all the features we need covering all our email marketing aspects. Review collected by and hosted on G2.com. What problems is iContact solving and how is that benefiting you? The platform allows us to effortlessly engage with existing customers and reach new leads enabling us to create a loyal customer base and ensure there is faster lead follow-up. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KG Konrad G. Marketing Manager Small-Business (50 or fewer emp.) 6/8/2026 "Solid Marketing Platform for Email Campaigns to Effectively Improve Online Interactions with Leads" 5/5 What do you like best about iContact? It enables us to create responsive email campaigns based on contact profiles and its integration with social media apps ensures timely delivery of relevant messages to each recipient. Review collected by and hosted on G2.com. What do you dislike about iContact? There wasn’t specifically anything I disliked it is much more intuitive and reliable than other email marketing tools I have tried. Review collected by and hosted on G2.com. What problems is iContact solving and how is that benefiting you? It ensures robust email marketing functionality by allowing personalized email campaigns to targeted audience groups which helps convert new subscribers into active customers more quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite EI Eugenia I. Digital Marketing Manager Small-Business (50 or fewer emp.) 6/9/2026 "Efficient for Email Communications Across Multiple Channels and Great at Creating Contact Profile" 5/5 What do you like best about iContact? It’s the most reliable email marketing platform with robust email templates to customize campaigns that helps us manage customer communication in a professional way. Review collected by and hosted on G2.com. What do you dislike about iContact? I’ve not found anything that I don’t like it is by far the most user friendly and robust platform I’ve used for email marketing. Review collected by and hosted on G2.com. What problems is iContact solving and how is that benefiting you? Incredibly helpful in deploying email campaigns and tracking the performance of the campaigns which allows us to make data driven decisions to improve our outreach. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SS Sebastian S. Marketing Manager Small-Business (50 or fewer emp.) 6/7/2026 "Fantastic Platform Handling High Volume Email Campaigns Efficiently for Multichannel Communication" 5/5 What do you like best about iContact? The email campaigns are easy to setup right from choosing the design templates and customizing them and the dashboard is very effective for multiple contact lists management and campaign performance tracking. Review collected by and hosted on G2.com. What do you dislike about iContact? Nothing that I dislike the platform gives enough and very functional features for email marketing and contact management. Review collected by and hosted on G2.com. What problems is iContact solving and how is that benefiting you? It helps create highly effective marketing emails that boost our client engagement and the automated campaign execution is highly efficient for managing customer outreach. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RN Robert N. Head of Digital Marketing Mid-Market (51-1000 emp.) 6/10/2026 "Creating and Automating Email Campaigns is Very Easy and Has Great Delivery Rates" 5/5 What do you like best about iContact? The main strengths are the powerful marketing automation capabilities, ease of creating emails campaigns, flexible segmentation and the strong integration with social media platforms for multichannel communications with clients. Review collected by and hosted on G2.com. What do you dislike about iContact? The platform does not have any flaws it meets our email marketing needs and I like all its capabilities. Review collected by and hosted on G2.com. What problems is iContact solving and how is that benefiting you? It is highly useful for managing large scale email marketing campaigns, customer engagement, and promotional communication which strengthens customer relationships. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KG Kahlil G. Director Small-Business (50 or fewer emp.) 2/12/2026 "Simple, Reusable Emails with Helpful Analytics" 5/5 What do you like best about iContact? The simplicity and ability to use/modify previous emails as well as the analytics about sent emails. Review collected by and hosted on G2.com. What do you dislike about iContact? Some of the customization features are glitchy, but it's rare and has recently gotten a lot better. Review collected by and hosted on G2.com. What problems is iContact solving and how is that benefiting you? It helps me reach my clients and delineates how they interact with my communications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about iContact? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about iContact ](https://www.g2.com/products/icontact/discussions/new) ![mike j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "mike j.") MJ mike jhonson • Last activity over 6 years ago how can i contact to support ? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/how-can-i-contact-to-support) GU Guest User What is iContact used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-icontact-used-for) [ View all Discussions ](https://www.g2.com/products/icontact/discuss) ## Pricing Options Pricing provided by iContact. ### iContact Free Free ### Advanced Starting at $14.00 ### High-Volume Sender Contact Us [ View More Pricing Information ](https://www.g2.com/products/icontact/pricing) iContact Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8e123398655ea08944802dc11fbc74e6/intuit-mailchimp-email-marketing.png "Product Avatar Image") Intuit Mailchimp Email... 4.3/5(12,984) [ Compare Now ](https://www.g2.com/compare/intuit-mailchimp-email-marketing-vs-icontact) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9c177b894e6ccce4e4b166036320ab88/constant-contact.jpg "Product Avatar Image") Constant Contact 4.1/5(7,426) [ Compare Now ](https://www.g2.com/compare/constant-contact-vs-icontact) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ecffbcc525c61efc944dafcc553f01b8/agentforce-marketing-formerly-salesforce-marketing-cloud.jpg "Product Avatar Image") Agentforce Marketing... 4/5(4,629) [ Compare Now ](https://www.g2.com/compare/agentforce-marketing-formerly-salesforce-marketing-cloud-vs-icontact) ##### ##### iContact Features Integration Data Import & Export Tools Integration APIs Breadth of Partner Applications Email Marketing Email and Mobile Preview Manage Email Lists High-Volume Sending Reporting & Analytics A/B Testing Basic Reporting [ View More Features ](https://www.g2.com/products/icontact/features) ## Top-Rated Alternatives [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![Constant Contact](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Constant Contact") Constant Contact 4.1/5(7,426) ](https://www.g2.com/products/constant-contact/reviews) [ ![Dotdigital](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dotdigital") Dotdigital 4.4/5(1,235) ](https://www.g2.com/products/dotdigital/reviews) [ View All Alternatives ](https://www.g2.com/products/icontact/competitors/alternatives) ##### Categories on G2 [Email Marketing](https://www.g2.com/categories/email-marketing) ##### Explore More [Top tools for managing GDPR and CCPA compliance](https://www.g2.com/discussions/what-are-the-top-tools-for-managing-gdpr-and-ccpa-compliance)[Which ESB platforms are most reliable for enterprise teams modernizing legacy mainframe systems into cloud architectures?](https://www.g2.com/discussions/which-esb-platforms-are-most-reliable-for-enterprise-teams-modernizing-legacy-mainframe-systems-into-cloud-architectures)[Which AP software offers the fastest invoice processing?](https://www.g2.com/discussions/which-ap-software-offers-the-fastest-invoice-processing) [What's the best SMS marketing platform for consistently driving high engagement and conversion rates across campaigns?](https://www.g2.com/discussions/what-s-the-best-sms-marketing-platform-for-consistently-driving-high-engagement-and-conversion-rates-across-campaigns)[Most reliable machine learning app for startups](https://www.g2.com/discussions/what-s-the-most-reliable-machine-learning-app-for-startups)[Pros and Cons Details](https://www.g2.com/products/icontact/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)