iContact Reviews & Product Details

Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. ***ICONTACT INCLUDES***: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need ***ICONTACT BENEFITS*** A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

Product Website

Seller

Ziff Davis

Discussions

iContact Community

Languages Supported

English

Overview by

Hank Hoffmeier

Pricing

Pricing provided by iContact.

iContact Free

Free

View More Pricing Information

iContact Integrations

(1)

Verified by iContact

iContact Media

iContact Demo - Easily Create Beautiful Emails

Sleek application design that’s simple and easy-to-learn, because we know you’re busy. Our drag-and-drop functionality let's you easily create a unique email experience that matches your brand.

Easily track campaign results for more profitable data-driven marketing

iContact Demo - Grow Your List with Customized Forms

Increase list size with custom sign up forms for website, landing pages, or social media pages. Manage new contacts through segmentation or clean up existing campaign lists.

No matter your email marketing sending volume, we work with you to manage and maintain healthy lists. Shared whitelisted IP addresses enable iContact users to send hundreds of thousands of emails in seconds.

iContact Demo - Testing Made Easy with Split Testing

Compare subject line, offers, design, time of day, day of week, and more to see which variable works best for your audience. Email isn’t a one-size-fits-all solution; your marketing should be fine tuned to provide the most value to your subscribers.

iContact Demo - Create Powerful Landing Pages

Create informative landing pages for products, events, and services. Add sign up forms to help nurture and convert sales.

Official Downloads

(5)

edit

Email Marketing

G2 reviews are authentic and verified.

Here's how.

Q O.

Business Coordinator

Enterprise (> 1000 emp.)

2/10/2026

"Super Easy to Use, with Fast and Helpful Customer Service"

5/5

What do you like best about iContact?

iContact is super easy to use and very straightforward. Everything feels simple and intuitive. Their customer service is awesome and so quick to respond, helpful, and great at fixing issues fast. It makes the whole experience smooth and stress-free. Review collected by and hosted on G2.com.

What do you dislike about iContact?

There’s honestly not much to dislike. A few features could have a little more flexibility, but it doesn’t take away from the overall experience. Everything still works really well and feels easy to manage. Review collected by and hosted on G2.com.

What problems is iContact solving and how is that benefiting you?

iContact helps me manage my contacts and communicate with subscribers easily. Even though I ran into a couple of minor issues—like a mismatch in subscriber numbers and a post that didn’t go through—overall, it makes sending updates, newsletters, and promotional posts much simpler and saves me a lot of time. Review collected by and hosted on G2.com.

naineni v.

2/3/2026

"Streamlined Email Marketing with Room for Growth"

4/5

What do you like best about iContact?

I use iContact for sending marketing emails and newsletters to customers. It helps manage contact lists, segment audiences, and track email performance easily, simplifying regular customer communication. I like its easy-to-use interface and reliable email delivery. The contact management and reporting features make it simple to track results and improve campaigns. It solves the problem of managing and sending bulk emails efficiently by keeping contacts organized, improving audience targeting, and providing clear insights into email performance, saving time and effort. I also appreciate that iContact was easier to use and better suited our needs after switching from another tool. The initial setup was very easy and straightforward, allowing us to import contacts, create campaigns, and start sending emails with minimal effort. Using iContact alongside CRM and analytics tools helps manage customer data and track campaign performance effectively, keeping workflows smooth and data consistent. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Some advanced features are limited compared to other tools, and email template customization could be more flexible. The reporting could also be more detailed, especially for deeper campaign insights. Review collected by and hosted on G2.com.

Kahlil G.

Director

Small-Business (50 or fewer emp.)

2/12/2026

"Simple, Reusable Emails with Helpful Analytics"

5/5

What do you like best about iContact?

The simplicity and ability to use/modify previous emails as well as the analytics about sent emails. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Some of the customization features are glitchy, but it's rare and has recently gotten a lot better. Review collected by and hosted on G2.com.

Michael M.

CEO

Small-Business (50 or fewer emp.)

2/12/2026

"Easy Setup, Simple to Use, and High Delivery Rates"

5/5

What do you like best about iContact?

It is very easy to setup and use, as well it gets high delivery rate. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Not really. It is pretty good software for all that we need. Review collected by and hosted on G2.com.

Verified User in Maritime

Small-Business (50 or fewer emp.)

2/12/2026

"Speed to send personalized emails at scale"

4/5

What do you like best about iContact?

the speed of being able to send several personalized emails at the same time Review collected by and hosted on G2.com.

What do you dislike about iContact?

there have been several bounces or clients who say they don't receive it. It is not easy to be able to put design in the emails. Review collected by and hosted on G2.com.

Satender Singh B.

Resource Development Manager

Staffing and Recruiting

Mid-Market (51-1000 emp.)

6/6/2025

"Icontact review"

5/5

What do you like best about iContact?

I used it for creating email campaign, it is also useful in creating, sending, and tracking email campaign for different business purposes. As a non tech user I find it very easy to use, drag and drop facility. We can import our contact list also. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Basic email template. Sometime give issue while generating large reports. Review collected by and hosted on G2.com.

Sandra S.

Storekeeper

Small-Business (50 or fewer emp.)

4/1/2025

"It’s platform that’s great for businesses and organizations"

4/5

What do you like best about iContact?

The automation features are s game changer allowing users to streamline email marketing campaigns and reach the right people at the right time Review collected by and hosted on G2.com.

What do you dislike about iContact?

It’s dose not offer a free plan which can be a drawback for small businesses or individuals who are just starting out with email marketing Review collected by and hosted on G2.com.

Jared C.

Business Development Coordinator

Mid-Market (51-1000 emp.)

11/28/2023

"Great functionality, reporting needs work."

3.5/5

What do you like best about iContact?

Creating beautiful emails is super easy with iContact. You can choose to start from a blank canvas and use your creativity (and brand guidelines) to create a high conversion email, or you can choose from many available templates. Saving your templates is also easy to make those weekly newsletters a breeze. Review collected by and hosted on G2.com.

What do you dislike about iContact?

The reporting features could use some work. iContact provides a great overview on an email campaign but there is no way to export that overview! I simply just take a screenshot, but I wish I could beable to format that report to my needs. Don't get me wrong, exporting data is possible, but only in a messy spreadsheet that takes hours to understand and sort through. There's a huge potential to improve in this area. Review collected by and hosted on G2.com.

Cynthia C.

Acquisitions Lead

Marketing and Advertising

Small-Business (50 or fewer emp.)

1/12/2024

"'Its how I Reach out and Acquire Business Developing Contacts'"

4.5/5

What do you like best about iContact?

I really rate its user-friendly interface that allows connection through the entire reach, contact and engagement process of a campaign. Love how it makes use of its feature-set including stunning email templates that attract like wow! Since implementation its been amazing for real, assisting me tangibly acquire business developing leads and prospects superbly. Where's there's been the need for, its been integrating with complimentary technology to get me across the line. The kind of platform i needed to make contact with for sure. Review collected by and hosted on G2.com.

What do you dislike about iContact?

It was a bit of hassle navigating at first, but user support came in just following fine, very responsive and on top of things. After frequent use i can actually vouch for iContact. Review collected by and hosted on G2.com.

Ezekiel M.

Marketing Lead

Marketing and Advertising

Small-Business (50 or fewer emp.)

1/25/2024

"'Talk about leading Contacts!'"

5/5

What do you like best about iContact?

iContact is exactly what i was looking for as a Marketer. A platform that doesn't dilly dally when it senses leads. It arranges itself superbly, reaches out with beautiful crafted emails, contacts precisely who you are especially targeting, helps get business onboard. A leading solution for us since implementation for sure. I've cone to appreciate how it conveniently integrates with client engagement tools too with frequent use. Review collected by and hosted on G2.com.

What do you dislike about iContact?

Occasionally it's got hitches since its internet dependent. But that comes with the territory i guess. Either way, customer support is always there to keep me focused. Much appreciated. Review collected by and hosted on G2.com.