What do you like best?
iContact is an incredible solution to make marketing automation easier and also much easier.
I like this tool that has analysis functions and capabilities to manage social networks and include scheduled campaigns, with Facebook, Twitter and LinkedIn.
I also like the customer support that the platform offers, without a doubt it is positioned as one of the best among the platforms of this type. Contacting them with an email or call is very fast and quite effective.
I like that it can also be integrated with Salesforce so as to have a complete and efficient administration of the sales process.
What do you dislike?
I find the variety of templates that the platform offers very limited, it really leaves a lot to be desired.
It has also happened to me that my emails end up in the spam tray, and this generates waste of time and money.
iContact is a great platform, but it has certain flaws that must be corrected and improved.
Recommendations to others considering the product:
I recommend signing up for the free iContact test and in this way you can know how the platform works, the different tools it provides and can decide if it is what you need.
My experience with this platform has been quite good so far, its use brings many benefits and also has affordable prices.
What problems are you solving with the product? What benefits have you realized?
With iContact, managing our campaigns has been much easier thanks to this tool. His incredible reports have facilitated the work and performance of the group that is responsible for this area. In addition, its list of tools has made it easier to manage customer IDs.