- Hyland Onbase is a tool for organizing documents and content, centrally positioning them for access and accountability, and integrating with tools like Outlook and ERPs to enhance business processes.
- Users like the high flexibility of Hyland Onbase, its seamless integration with various enterprise apps, its robust security management, and its ability to streamline and optimize business processes.
- Users experienced challenges with the complex implementation plan and demanding configuration needs of Hyland Onbase, the cumbersome process of updates and migration, and the significantly high total costs.

