--- title: DocuWare Reviews meta_title: 'DocuWare Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how DocuWare works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 29 scale: '5' date_modified: '2026-07-17' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # DocuWare Reviews **Vendor:** Ricoh USA, Inc **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.3/5.0 **Total Reviews:** 29 ## About DocuWare DocuWare is a comprehensive document management and workflow automation solution designed to streamline business processes by enabling organizations to securely store, manage, and share documents across various formats and sources. Whether operating from the office, home, or on the go, DocuWare facilitates efficient document handling and approval processes through automated workflows, available in both on-premise and cloud configurations. Key Features and Functionality: - Document Management: Centralized storage of documents, ensuring they are accessible, secure, and compliant. - Automated Workflows: Simplification of approvals and document processing, reducing manual tasks and accelerating business operations. - AI-Powered Data Processing: Utilization of Intelligent Document Processing (IDP) to extract and process complex, unstructured data efficiently, even from handwritten or degraded documents. - Remote Accessibility: Secure access to documents and workflows from any device with internet connectivity, supporting distributed and remote teams. - Integration Capabilities: Seamless integration with various applications, enhancing existing business systems and workflows. Primary Value and Solutions Provided: DocuWare addresses the challenges of manual document handling and inefficient workflows by automating and digitizing these processes. This leads to increased productivity, as teams can quickly find and retrieve documents, focus on strategic initiatives, and respond promptly to customer and business needs. By reducing manual tasks, organizations can enhance efficiency, ensure data security, and maintain compliance with regulatory standards. Ultimately, DocuWare empowers businesses to be more agile and competitive in their respective industries. ## DocuWare Pros & Cons **What users like:** - Users appreciate the **ease of use** of DocuWare, allowing efficient document storage and retrieval. (5 reviews) - Users appreciate the **intelligent data management** of DocuWare, enhancing productivity with automated features and secure access. (3 reviews) - Users value the **collaboration features** of RicohDocs, which foster better teamwork and enhance overall productivity. (2 reviews) - Users value the **easy access** of DocuWare, which enhances efficiency and accelerates the transition to a paperless system. (2 reviews) - Users find DocuWare's **easy implementation** essential for transitioning to a digital, paperless environment seamlessly. (2 reviews) - Intuitive (2 reviews) - Users value the **efficient metadata indexing** in DocuWare, significantly reducing time spent searching for documents. (2 reviews) - Users value the **productivity tools** of DocuWare for enhancing efficiency and streamlining document management processes effectively. (2 reviews) - Users appreciate the **robust security features** of DocuWare, ensuring safe document management and data protection. (2 reviews) - Storage Solutions (2 reviews) **What users dislike:** - Users express concerns over the **high cost** of DocuWare, suggesting it could be improved for better value. (2 reviews) - Users find the **learning curve steep** , making onboarding and mastering workflows and configurations challenging for new users. (2 reviews) - Users find that **training is required** to effectively master indexing and workflows in DocuWare. (2 reviews) - Users find **difficult learning** curves with DocuWare, particularly for non-technical teams mastering indexing and workflows. (1 reviews) - Users note that DocuWare's pricing is **a bit high** , which can be a drawback for some organizations. (1 reviews) - Users experience **limited customization** options in DocuWare, hindering alignment with specific business needs. (1 reviews) - Users find the **limited options** of DocuWare a concern for future scalability as teams grow. (1 reviews) - Users express concerns about **pricing issues** , feeling that DocuWare may not deliver good value for its cost. (1 reviews) - Users experience **slow loading times** with DocuWare, especially when handling large volumes of documentation, impacting efficiency. (1 reviews) - Users find the **slow performance** of DocuWare frustrating, particularly when managing large volumes of data. (1 reviews) ## DocuWare Reviews ### 1. DocuWare Centralizes Documents and Streamlines Workflow Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Dharamveer p. | Application Security Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about DocuWare?** What I like best about DocuWare is its ability to centralize document storage and automate document related workflows. The platform makes it easy to organize, search, and retrieve documents quickly, which saves a significant amount of time. I also like the workflow automation capabilities that help reduce manual tasks and improve overall efficiency. **What do you dislike about DocuWare?** One thing I dislike about DocuWare is that the initial setup and customization can take some time, especially for organizations with complex processes. New users may also need some training to fully utilize all available features. Apart from that, the overall experience has been positive. **What problems is DocuWare solving and how is that benefiting you?** DocuWare solves the problem of managing large volumes of documents across different departments. Instead of relying on manual filing systems or scattered storage locations, all documents can be stored, searched, and managed from a single platform. This helps improve productivity, reduces document retrieval time, enhances collaboration, and minimizes the risk of lost or misplaced files. For me, it has helped streamline document workflows and improve operational efficiency. ### 2. Reliable Document Centralization with Smooth Workflow Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about DocuWare?** The best thing about this platform is that it excels in centralising the documentation storage while combining it with stronger workflow automation. Their ability to digitalize, index and retrieve all sorts and types of documents quickly, these features makes day to day operations very smooth. I also like specifically their automated flow features for approvals and document routing, which significantly reduce manual effort. Their cloud accessibility and secure storage make this platform very reliable for our dictributed cross functional teams. **What do you dislike about DocuWare?** Though their platform is subtle, the initial setup and configuration is a bit complex, even for a team who are well versed with the document management system. Their customizing workflowe and integrations may need a bit of technical support to do the initial setup and structure the internal process as per every cross-functional team. Also, their interface, though its fucntional, it has to be more modern and intuitive. **What problems is DocuWare solving and how is that benefiting you?** Docuware helps us by solving the problem of paper based process and scattered document storage by creating a structured and searchable digital repository. It also automates document-heavy workflows such as approval, invoicing and compliance tracking to reduce processing time and minimise errors. This overall platform helps us in making faster decisions and with improved operational efficiency. ### 3. Docuware: Game-Changer for Going Paperless with Easy UI and Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Mustafa L. | Network Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about DocuWare?** Docuware has been a game changer in our organization. Large organization like ours were heavily relied on manual papers. However, with the digitalization trend now going paperless is the way. Docuware helped speed up the process with its easy access and friendly UI and automation. Implementing Docuware and replacing the paper system with paperless were smooth thanks to the Greate customer support and continue updates and improvements. The integration was easy and fast thanks to the structure of the docuware . **What do you dislike about DocuWare?** Docuware biggest challenge was to onboard new user to train and work on it. It was need for learning curve to start working on it. **What problems is DocuWare solving and how is that benefiting you?** Docuware solved many problems, first was solving the need to paper printing everywhere for all process. With Docuware we were able to transfer digitally and remove the paperwork with smart system for process and access control. ### 4. DocuWare: Intuitive, Secure Document Management That Boosts Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about DocuWare?** What I like most about DocuWare is how easy it makes managing and finding documents. Instead of searching through emails or shared folders, everything is stored in one place and can be found quickly using keywords or indexes. The workflow automation is also very helpful, especially for approvals and document routing. It saves a lot of time and keeps processes moving without needing constant follow-ups. **What do you dislike about DocuWare?** The biggest challenge was the initial setup. Configuring document types, indexes, and workflows takes some time, and it helps to have someone with experience involved. Some parts of the interface could also feel a bit more modern. Once everything is configured it works well, but the learning curve at the beginning can be a little steep. **What problems is DocuWare solving and how is that benefiting you?** DocuWare helps us solve the issue of scattered documents and manual processes. Before using it, files were stored in different locations and approvals were often handled through email, which made things slow and hard to track. With DocuWare everything is centralized and workflows are automated, so documents move through the process much faster. It has improved organization, reduced manual work, and made it much easier to retrieve important documents when needed. ### 5. DocuWare Streamlines Information Gathering and Eliminates Manual Data Entry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about DocuWare?** DocuWare enables me to gather information from various sources in one place. I can extract the information I need without having to perform manual data entry, which makes the process much more efficient. **What do you dislike about DocuWare?** What I dislike is that I can’t always tell whether the information I’m getting is AI-generated or based on factual, indexed searches from individuals. **What problems is DocuWare solving and how is that benefiting you?** DocuWare enables mobile processing, since I’m able to use my mobile phone with the relevant applications. ### 6. Easy to Use, Safe, and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Shumani N. | Media Buyer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about DocuWare?** Its easy to use and safe, ease integration **What do you dislike about DocuWare?** It is efficient to use but time consuming **What problems is DocuWare solving and how is that benefiting you?** Send large documents at ease ### 7. Effortless Document Management with Clear Structure **Rating:** 5.0/5.0 stars **Reviewed by:** Sneha D. | Manager product sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about DocuWare?** It provides a clear, structured way to store, index, and retrieve documents—cutting down on time spent searching for files. **What do you dislike about DocuWare?** While the interface is clean, mastering indexing, workflows, and configuration can take time—especially for non-technical teams. **What problems is DocuWare solving and how is that benefiting you?** Before DocuWare, files were scattered across shared drives, emails, personal folders, or even paper. DocuWare centralizes everything, so documents are organized, searchable, and accessible. ### 8. DocWare is best for Go Paperless!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ruchi S. | Business Development Exceutive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about DocuWare?** DocWare is best for storage the large amount of documents. We can easily access to large volume of data from analysis. It is easy to use. **What do you dislike about DocuWare?** The dislike about the DocuWare is the cost is little bit high. Overall I did not see any major dislike. **What problems is DocuWare solving and how is that benefiting you?** The major problem by the DocWare is we can easily store the large amount of documents in one place and we can easily simplify our document managements and also increase the productivity. ### 9. "RicohDocs: Smart Document Management Simplified" **Rating:** 5.0/5.0 stars **Reviewed by:** Sindhu C. | Software Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about DocuWare?** RicohDocs offers a user-friendly interface with powerful document management features. Its workflow automation and secure access controls greatly enhance productivity and data safety. **What do you dislike about DocuWare?** RicohDocs can sometimes feel slow when handling large volumes of data. The initial setup and customization may require technical assistance, which could be a challenge for smaller teams. **What problems is DocuWare solving and how is that benefiting you?** RicohDocs helps us streamline document storage, retrieval, and sharing, reducing manual paperwork and improving team collaboration. It ensures data security and compliance, which is crucial for maintaining organized, audit-ready records. This has significantly increased efficiency and reduced document handling errors. ### 10. Excellent Document Management System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2024 **What do you like best about DocuWare?** RicohDocs is an excellent document management system that streamlines business processes with its user-friendly interface and robust features. It offers seamless document storage, retrieval, and sharing capabilities, making it ideal for teams aiming to enhance productivity and collaboration. The integration options and customizable workflows are particularly noteworthy, allowing organizations to adapt the platform to their specific needs. **What do you dislike about DocuWare?** Initial Setup and Cost could be more better. **What problems is DocuWare solving and how is that benefiting you?** Dcoument Management, Retrival of Documents. Sharing Capabilities ### 11. Office automation made simple for the average user **Rating:** 5.0/5.0 stars **Reviewed by:** Jason O. | Chief Operating Officer/CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about DocuWare?** I really like everything. Its integration with mobile. Its easy to use. Its build in automation. How it manages my documents and recods. how it integrates into MS Office. And lets not forget on the desktop HOT FOLDER. It is a life saver. I dont have to go serching for docs, or sort through all the mess with google docs. I use it everyday with ease. I haven't had to use customer support yet but im sure it is easy as well. **What do you dislike about DocuWare?** There really isnt anything that I don't like that I have found yet. I'm sure that there will be something, as any and every app has their issues. **What problems is DocuWare solving and how is that benefiting you?** It is helping to keep me organized in ways that I haven't been able to for years. There are so many systems out there that just don't work. This one does. ### 12. "RicohDocs: A Document Management Solution " **Rating:** 4.5/5.0 stars **Reviewed by:** Payal G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about DocuWare?** 1- Collaboration Tools : User often find the collaboration features of RicohDocs to be valuable . this foaster better teamwork and enahance collaboration within organizations 2-Document Security : Security is a crucial aspect of document management, and RicohDocs offer robust security features 3-Serach Functionality : the search functionality in RicohDocs is often praised tools by users **What do you dislike about DocuWare?** 1-Customization Limitations : Some users face a issue with their limitations in term of Customizations certain aspect of RicohDocs to align with their specific bussiness requirements 2-Integrations challenges : In this their face challenges when we integrate the software with others system and applications 3-Performance issue : Some user reported about performance issues, their is slow loading times when weworking with large Volume documentations **What problems is DocuWare solving and how is that benefiting you?** RicohDocs have solving some challenges and offers some benifits experienced by users can vary depending on their organizational needs , implementations nd utilizations or RicohDocs. organizations should evaluate the solution based on their specific requirement to determine the potential benifits . ### 13. RicohDocs: Helping to manage documents **Rating:** 5.0/5.0 stars **Reviewed by:** Shivangi A. | Information Technology Development Program Member, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2022 **What do you like best about DocuWare?** It is amazing how I can control access to various parts of my document using RicohDocs. It is an affordable tool with a lot of customisation tools available. **What do you dislike about DocuWare?** It is suitable for a small team like ours. But I think it will be challenging to work with RicohDocs when we expand our team because of the various limitations of the tool. **What problems is DocuWare solving and how is that benefiting you?** Security and ensuring access to the correct people for my documents are of utmost importance in the business I am involved in. RicohDocs helps me solve this problem and is a remarkable document management tool. ### 14. Handles documents with ease **Rating:** 4.0/5.0 stars **Reviewed by:** SP B. | Associate Manager Account Based Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2022 **What do you like best about DocuWare?** The best part is you can assign access to various sections based on the users role in your company. For example: we have analyst in our companies who have certain access and can edit a part of document, where as leadership team have all right access. **What do you dislike about DocuWare?** It is a bit old scholl product. I recomend this if you have a small team (less than 50). For bigger team you should invest in other tools. This tool can ,make your day tough as when you have lot of people joining your team you might need to create account and assign certain roles. This takes a lot of time and also the tool is very slow most of time and struggles to handle lot of users. **What problems is DocuWare solving and how is that benefiting you?** We needed a one stop toll to track and have all our documents under one roof. With RicohDocs you can not just have a one stop view but also can see who is working on which document and how much progress they have made. ### 15. RicohDocs: The best document & workflow management software **Rating:** 3.5/5.0 stars **Reviewed by:** SP B. | Manager - Inside Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2021 **What do you like best about DocuWare?** The best of ricohdocs and what is actually is its USP is, you can actually assign certain roles to the users who would be using it in your organization. For example, you want to only give certain view and edit access to 3 people from the analyst team and the rest of the other members you want to give admin access you can actually set those rules very easily. Its UI is friendly that you won't get confused neither take a lot of time to get used to the software. A quick 20-minute training is enough to know how to use the software. **What do you dislike about DocuWare?** Well, the one thing that at times I dislike is when a lot of people are joining our team on a single day and we have to give access to each of them. You need to create separate line items for each of the new joiners and fill out a few questions that they ask. However, this only becomes tiring when you have 30+ people joining the team in a single day which I believe would be once in a blue moon scenario. **Recommendations to others considering DocuWare:** Well if you are an SMB or Mid-market company and have a tight budget and want to invest in a document management tool, then you should blindly go for it. It is worth the investments and you can actually feel this within the first 60 days. **What problems is DocuWare solving and how is that benefiting you?** The biggest problem we faced in the past was when we were using other software we had to actually give everyone the same access which created a big mess as there were times when people used to mistakely edit an important document and we used to loose all the necesaary information. With Ricohdocs, that trouble has gone. Here you can actually specific what type of role and access you want to give it your team members or even to certain departments. ### 16. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about DocuWare?** I love the sense of security while using this. Especially for the type of work I do. **What do you dislike about DocuWare?** nothing that I dislike. Easy to use and convenient. **What problems is DocuWare solving and how is that benefiting you?** security issues. And finding docs in one place on the cloud and being able to collaborate ### 17. Smart document handling software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about DocuWare?** Cool user interface with vast range of options to make your document handling more easy and efficient. **What do you dislike about DocuWare?** User interface is little complex for initial users buy really not a show stopper **What problems is DocuWare solving and how is that benefiting you?** Document management ### 18. Helps in managing documents **Rating:** 3.5/5.0 stars **Reviewed by:** Varun K. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2021 **What do you like best about DocuWare?** It manages the files very efficiently. It makes the files really easy to find the documents and change its contents. It also has cloud support, so you don't need to worry about the size of your hard disk.It is also available on mobile devices which makes it possible to retrieve data even when one is away from their computer. **What do you dislike about DocuWare?** It has really cloggy UI. Secondly, it is hard to learn and its ancient UI doesn't help a bit. It is buggy and sometimes just crashes for no reason. **Recommendations to others considering DocuWare:** If you are looking for a modern looking software stay away for it. Except that it is really good at document management. **What problems is DocuWare solving and how is that benefiting you?** It is helping us to manage our documents without any hassle. Its cross platform compatibility really saved us a lot of time. ### 19. Saves paper and gets every record of our customers in an organized manner **Rating:** 4.0/5.0 stars **Reviewed by:** Axel W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about DocuWare?** The documentation tracking this software offers. We have many documents from invoices to BLs and track and trace information. We used to print a lot, but thanks to this software printing is in the past. We rather save our documents as a PDF on RicohDocs and label them to keep everything organized. Thanks to RicohDocs, even your colleagues can find your order history or customer details when you are on a leave. Paper destroys trees, and RicohDocs saves time; there isn't a better combination out there for the companies that rely on paperwork. The best thing of all is that your storage room where your archives used to be is almost empty; you can use this room for other purposes now. Also, did I already mention the mobile application available for this tool? It's available on Android and Apple devices so our employees can get their documents even on the go. **What do you dislike about DocuWare?** If there is one thing we dislike is the bug with synchronizing our RicohDocs folder with the real-time database. From time to time we would have disruptions in the synchronization which leads to us having to restart the computer before it will successfully capture the real-time documentation. **Recommendations to others considering DocuWare:** Do you have too many files laying everywhere and papers full of documentation for your customer? Then I would recommend RicohDocs. If you really wanna be paperless you can also consider getting a watermark tool for your PDFs and signing the PDFs and documentations automatically. This way you can ensure to deliver your customers the required docs in the correct manner. **What problems is DocuWare solving and how is that benefiting you?** We solve the problem of having to print too many documents and keeping our files all in one place. We can access everything from everywhere and feel like this is a no-brainer for companies that use a lot of documentation. ### 20. Innovation at your fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2021 **What do you like best about DocuWare?** . Document Digitization 2. OCR (Optical Character Recognition) 3. Metadata Scanning 4. Smart Calendar 5. Office automation 6. Quick Search and so on. **What do you dislike about DocuWare?** I dislike how it isn't compatible with Chromebooks. **What problems is DocuWare solving and how is that benefiting you?** Saving time and space by digitizing documents. ### 21. A Full Pack Service for managing all Business Processes. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah E. | Head of GTM Product Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2020 **What do you like best about DocuWare?** It helps in automating all organizational processes. It can handle complicated tasks in a short time. It is designed to store, create, collect, convey, and manipulate all information related to the organization. It also helps to manage electronic business information, data storage, electronic transfers, etc. it is providing various benefits such as smart monitoring, easy management, less operational cost, saves a lot of time, and improved productivity. **What do you dislike about DocuWare?** It has a wide variety of features for maintaining business processes but some of its features are complex and may be difficult to learn or take a lot of time to learn. It is expensive thus it may be not suitable for small enterprises. Otherwise, it is the best software for managing business processes. **What problems is DocuWare solving and how is that benefiting you?** Its process automation feature helps in automating the flow of business documents and information. Its document management system helps in storing and saving all documents related to businesses. Users can access its advanced features by using its android app and IOS app. It also helps to manage business records based on record management policies. It is integrated with MS office which helps in working on documents more easily. ### 22. A lot of potential for a great document management platform **Rating:** 3.5/5.0 stars **Reviewed by:** Mirko T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about DocuWare?** Makes organizing files for users very simple and quick. It is also versatile and on cloud which is the future! **What do you dislike about DocuWare?** The interface leaves a lot to be desired and can be confusing the some of the newer users to the product. Customer support is also not in USA, so makes it harder to reach them at a time that works for all parties. **What problems is DocuWare solving and how is that benefiting you?** Manage documents and a easy way to pull documents no matter where you're at. Great for remote work! ### 23. Helpful in managing shared office docs **Rating:** 3.5/5.0 stars **Reviewed by:** Sean S. | B, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about DocuWare?** It integrates with Microsoft Office Suite, so we don't need entirely new software to utilize RicohDocs **What do you dislike about DocuWare?** Customer support is overseas, which makes it a bit harder to get help with daily issues **Recommendations to others considering DocuWare:** Ensure everyone gets some training/tutorial before throwing them into the software **What problems is DocuWare solving and how is that benefiting you?** Sharing documents and records across our organization. Not everyone is in the office at the same time, so we need to allow for remote and after hours access ### 24. Document management software for the cloud and more **Rating:** 3.5/5.0 stars **Reviewed by:** Avineetkumar A. | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about DocuWare?** The versatility of the software and ease of managing different types of office documents from basic to advanced activity on document management easily from on-prem as well as cloud. **What do you dislike about DocuWare?** some of the customization options are complex and becomes difficult to understand for users and needs some training before they are on their own. **What problems is DocuWare solving and how is that benefiting you?** Able to manage documents for the organization and storing them for easy retrieval ### 25. It works :) **Rating:** 2.5/5.0 stars **Reviewed by:** James D. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about DocuWare?** The solution makes organizing files really simple and easy. **What do you dislike about DocuWare?** The user interface is a bit clunky. But all in all it gets the job done. **Recommendations to others considering DocuWare:** If you’re looking for an affordable document management solution, this is a goood choice. **What problems is DocuWare solving and how is that benefiting you?** Content organization and filing has became a breeze. ### 26. Good for everyone **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about DocuWare?** It's easy to use. Very convenient to navigate and store information. Helps organise documents and records perfectly. **What do you dislike about DocuWare?** There's hardly anything to dislike but I'd certainly prefer more storage **Recommendations to others considering DocuWare:** Please go for it. Totally worth it. **What problems is DocuWare solving and how is that benefiting you?** I was able to neatly organise, store and access all my data. ### 27. Ricohdocs is the best tool for business companies. **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa J. | Talent Recuriter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2019 **What do you like best about DocuWare?** The precious thing that this software is that it is easy to manage the data and clean interface and which help to work done fast. RicohDocs provide the different data, presentation and techniques. The another great advantage of this software is that RicohDocs is an application software, which can be used to store a large amount of data and organize it in a more efficient way. Hence, it is one of the best spread sheet software. **What do you dislike about DocuWare?** I really like RicohDocs software and its functions and features, but some problems can have faced in this software. This software is very difficult to learning. The another dislike about RicohDocs it can be very expensive as compared to its competitors. But still RicohDocs is the most advanced and intuitive spreadsheet software. **What problems is DocuWare solving and how is that benefiting you?** RicohDocs is a great end easy to use software. RicohDocs is a powerful software and we can use this software in e more efficient way. This software helps the work in anytime and anyplace. I recommend this software because it is the best management data software. ### 28. Has the potential to be very powerful, but leaves a lot to be desired. **Rating:** 3.0/5.0 stars **Reviewed by:** Thomas B. | Export Logistics Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about DocuWare?** The mobile app and the Hot Folder are fantastic features which allow access to my work documents from my mobile device, and my docs always stay synced in real-time. **What do you dislike about DocuWare?** The RicohDocs software is pretty antiquated for how long it's been around and should really be updated/redesigned. **Recommendations to others considering DocuWare:** RicohDocs is useful software for what it's designed to do - document management/storage. It's got the potential to be powerful and much more useful in time. **What problems is DocuWare solving and how is that benefiting you?** In time, our office will eventually be able to go 100% paperless and avoid having filing cabinets and boxes of old files taking up space in our office. ### 29. Ricoh Docs Review **Rating:** 4.5/5.0 stars **Reviewed by:** Taylor H. | Account Executive Assistant, Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2016 **What do you like best about DocuWare?** What I like best about RicohDocs is that I am able to print, copy, scan to my email and create line sheet books for the showroom that I work at. I like that even even staples the books together for me so all I have to do is push a few buttons to create the books, wait a few minutes, then come back to the printer to find the books ready to be picked up and ready to place on the showroom tables. **What do you dislike about DocuWare?** What I dislike most about RicohDocs is that the printer is bulky, loud, and breaks down a lot. We regularly have to call a technician out to fix whatever is wrong with the printer that day. It always seems to break down on important days where we have meetings and need copies or books made that second. **What problems is DocuWare solving and how is that benefiting you?** The RicohDocs printer does come in handy when we do need line sheets made quickly so are accounts have something to look at during the meeting and take with them after the meeting to refer to. The line sheets come out of the printer looking very professional and i think presentation is a big part of my companies success. ## DocuWare Discussions - [What is RicohDocs used for?](https://www.g2.com/discussions/what-is-ricohdocs-used-for) - [View DocuWare pricing details and edition comparison](https://www.g2.com/products/ricoh-india-ltd-docuware/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+23%3A40%3A11+-0500&secure%5Bsession_id%5D=691f5df5-f4c1-4331-af7c-cbf645a2c4e9&secure%5Btoken%5D=5d6df666900c6c6952c6ec3bbd412d1308f3a48c84265e95e339192961a413e6&format=llm_user) ## DocuWare Integrations - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## DocuWare Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top DocuWare Alternatives - [Dropbox](https://www.g2.com/products/dropbox/reviews) - 4.4/5.0 (30,844 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [Zoho WorkDrive](https://www.g2.com/products/zoho-workdrive/reviews) - 4.4/5.0 (694 reviews)