# Best Enterprise Customer Journey Mapping Tools - Page 2 *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* Products classified in the overall Customer Journey Mapping category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Customer Journey Mapping to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Customer Journey Mapping category. In addition to qualifying for inclusion in the Customer Journey Mapping Tools category, to qualify for inclusion in the Enterprise Business Customer Journey Mapping Tools category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## How Many Customer Journey Mapping Tools Products Does G2 Track? **Total Products under this Category:** 103 ### Category Stats (Jun 2026) - **Average Rating**: 4.53/5 The average rating of products in this category, based on all submitted ratings - **New Reviews This Quarter**: 237 - **Buyer Segments**: Mid-Market 41% │ Small-Business 39% │ Enterprise 21% Represents the distribution of reviewers across all products in this category. - **Top Trending Product**: SAS Customer Intelligence 360 (+0.026) - Among all products in this category, SAS Customer Intelligence 360 recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank Customer Journey Mapping Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 44,600+ Authentic Reviews - 103+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Act-On Act-On Software is a Marketing Automation Platform that provides solutions to empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionable so marketers can dream big and build smart, effective marketing automation programs to grow their businesses and generate higher customer lifetime value – all with the fastest time-to-value. Get a Demo: https://act-on.com/demo/ Act-On empowers marketers to: • Grow and expand their businesses at scale through B2B demand generation, B2C sales and transactions, and customer marketing features. 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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2108&secure%5Bdisplayable_resource_id%5D=2108&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2108&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1171&secure%5Bresource_id%5D=2108&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-journey-mapping%2Fsmall-business&secure%5Btoken%5D=60ac51b5d3bafe49d1218bb4fe23a8ef3eaa78aa6cc166fe9c03146137418453&secure%5Burl%5D=https%3A%2F%2Fact-on.com%2F%3Futm_channel%3Dpaid_ppc%26utm_medium%3Dppc_g2%26utm_campaign%3Dppc_g2_2026Q2%26offerAsset_topic%3DOther%26offerAsset_type%3Dother&secure%5Burl_type%5D=custom_url) --- ## What Is Customer Journey Mapping Tools? [Conversion Rate Optimization Tools](https://www.g2.com/categories/conversion-rate-optimization-tools) ## What Software Categories Are Similar to Customer Journey Mapping Tools? - [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) - [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics) - [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)