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Lucid Visual Collaboration Suite Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in Lucid Visual Collaboration Suite, simplifying workflow and enhancing collaboration effortlessly. (1067 mentions)
Users appreciate the excellent team collaboration features, enabling smooth and efficient communication for seamless workflows. (624 mentions)
Users admire the easy creation features of Lucid Visual Collaboration Suite, enhancing collaboration and productivity across teams. (556 mentions)
Users value the real-time collaboration capabilities of Lucid Visual Collaboration Suite, greatly enhancing remote teamwork efficiency. (545 mentions)
Users appreciate the real-time collaboration features of Lucid Visual Collaboration Suite, enhancing teamwork and alignment effectively. (521 mentions)
Users value the real-time collaboration capabilities of Lucid Visual Collaboration Suite, enhancing team interactions and productivity. (495 mentions)
Users love the extensive template library in Lucid Visual Collaboration Suite, making visual communication quick and easy. (482 mentions)
Users find that the suite has a challenging learning curve due to its overwhelming range of features. (352 mentions)
Users find the missing automation features frustrating and note that some functionalities are not easily accessible. (251 mentions)
Users find diagramming issues arise with performance and integration limitations, especially in complex or large diagrams. (202 mentions)
Users find Lucid challenging due to its non-intuitive design and the complexity of learning advanced features. (198 mentions)
Users find the limited features of Lucid Visual Collaboration Suite restrict their ability to fully engage with complex projects. (193 mentions)
Users find the steep learning curve of Lucid Visual Collaboration Suite challenging, particularly for new team members. (188 mentions)

Top Pros or Advantages of Lucid Visual Collaboration Suite

1. Ease of Use
Users value the ease of use in Lucid Visual Collaboration Suite, simplifying workflow and enhancing collaboration effortlessly.
See 1067 mentions

See Related User Reviews

SG

Shagun G.

Mid-Market (51-1000 emp.)

3.5/5

"Visual Delight"

What do you like about Lucid Visual Collaboration Suite?

I like the ability to us all essential flowchart elements just like Microsoft Visio and in some occassions better than Visio.

Stephen N.
SN

Stephen N.

Small-Business (50 or fewer emp.)

4.0/5

"Unified Visual Collaboration, but Large Boards Can Lag"

What do you like about Lucid Visual Collaboration Suite?

I love that Lucid VCS brings the whole delivery journey onto one visual canvas. Lucidspark is brilliant for fast, messy ideation (sticky notes, voting

2. Team Collaboration
Users appreciate the excellent team collaboration features, enabling smooth and efficient communication for seamless workflows.
See 624 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Modern UI for Visual Diagrams"

What do you like about Lucid Visual Collaboration Suite?

Enhancements over Visio, specifically collaboaration abilities and overall UI for symbols.

Roger C.
RC

Roger C.

Mid-Market (51-1000 emp.)

5.0/5

"Great collaboration tool"

What do you like about Lucid Visual Collaboration Suite?

I liked the ability to have a large group of collaborators online with multiple tools enabling our conversations. The system ran flawlessly and fast.

3. Easy Creation
Users admire the easy creation features of Lucid Visual Collaboration Suite, enhancing collaboration and productivity across teams.
See 556 mentions

See Related User Reviews

RM

Ryan M.

Small-Business (50 or fewer emp.)

5.0/5

"Superb flowchart tool with multiple flexible elements to just drag and drop"

What do you like about Lucid Visual Collaboration Suite?

Easy to move sections around to redirect workflow when creating flowcharts, I can insert photos, hyperlinks and tables, change colors and the shape of

Anas B.
AB

Anas B.

3.0/5

"Easy Collaboration, But Needs Language Support"

What do you like about Lucid Visual Collaboration Suite?

I find Lucid Visual Collaboration Suite easy to use and user-friendly. The ease of use significantly benefits my collaborative efforts when working on

4. Real-time Collaboration
Users value the real-time collaboration capabilities of Lucid Visual Collaboration Suite, greatly enhancing remote teamwork efficiency.
See 545 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Lucid Visual Collaboration Suite Review"

What do you like about Lucid Visual Collaboration Suite?

The thing that I like the most about the Lucid Visual Collaboration suite is the ease of collaboration possible through the platform.

SK

Simon K.

Enterprise (> 1000 emp.)

4.5/5

"Review for Lucid Visual Collaboration Suite"

What do you like about Lucid Visual Collaboration Suite?

Lucid Visual Collaboration Suite stands out as an exceptional collaboration tool that has transformed how our team works together remotely. The platfo

5. Real-Time Collaboration
Users appreciate the real-time collaboration features of Lucid Visual Collaboration Suite, enhancing teamwork and alignment effectively.
See 521 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Lucid Visual Collaboration Suite"

What do you like about Lucid Visual Collaboration Suite?

It is an amazing tool for demostrating my ideas with the help of a diagrammatic flows and helps me in my ppts. The platform allows for the creation of

Nate C.
NC

Nate C.

Mid-Market (51-1000 emp.)

5.0/5

"Easiest tool to learn and use for process mapping"

What do you like about Lucid Visual Collaboration Suite?

User-friendly experience, real-time collaboration, and integration access.

6. Diagramming
Users value the real-time collaboration capabilities of Lucid Visual Collaboration Suite, enhancing team interactions and productivity.
See 495 mentions

See Related User Reviews

Thomas S.
TS

Thomas S.

Small-Business (50 or fewer emp.)

5.0/5

"Lucid Visual Collaboration Suite is the solution to my problems"

What do you like about Lucid Visual Collaboration Suite?

It is easy to use and allows me automation and customizable templates, it is innovative and creative for creating images and creating diagrams.

Stephen N.
SN

Stephen N.

Small-Business (50 or fewer emp.)

4.0/5

"Unified Visual Collaboration, but Large Boards Can Lag"

What do you like about Lucid Visual Collaboration Suite?

I love that Lucid VCS brings the whole delivery journey onto one visual canvas. Lucidspark is brilliant for fast, messy ideation (sticky notes, voting

7. Templates
Users love the extensive template library in Lucid Visual Collaboration Suite, making visual communication quick and easy.
See 482 mentions

See Related User Reviews

Stephen N.
SN

Stephen N.

Small-Business (50 or fewer emp.)

4.0/5

"Unified Visual Collaboration, but Large Boards Can Lag"

What do you like about Lucid Visual Collaboration Suite?

I love that Lucid VCS brings the whole delivery journey onto one visual canvas. Lucidspark is brilliant for fast, messy ideation (sticky notes, voting

AM

Atharvaa M.

Mid-Market (51-1000 emp.)

4.0/5

"Transforming Ideas into Action with Lucid"

What do you like about Lucid Visual Collaboration Suite?

Lucid visual collaboration suite brings clarity and alignment to complex ideas. The ability to visualize workflow, processes and strategies in real ti

Top Cons or Disadvantages of Lucid Visual Collaboration Suite

1. Learning Curve
Users find that the suite has a challenging learning curve due to its overwhelming range of features.
See 352 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Lucidchart clear leader in its class"

What do you dislike about Lucid Visual Collaboration Suite?

Certain features could use some refinining. In particular, the table feature can be a little difficult to work with.

AM

Akshat M.

Enterprise (> 1000 emp.)

5.0/5

"Just right tool for creating Flow Diagrams and Sequence diagrams"

What do you dislike about Lucid Visual Collaboration Suite?

One downside I've noticed is that the suite can sometimes be a bit overwhelming with its range of features, which might require abit of a learning cur

2. Missing Features
Users find the missing automation features frustrating and note that some functionalities are not easily accessible.
See 251 mentions

See Related User Reviews

Brenda L.
BL

Brenda L.

Enterprise (> 1000 emp.)

5.0/5

"Lucid is intuitive and easy to be used."

What do you dislike about Lucid Visual Collaboration Suite?

That you can't use AI to simplify or automated the process

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Easy to use"

What do you dislike about Lucid Visual Collaboration Suite?

Sometimes some of the features are a little hidden so you kind of have to dig.

3. Diagramming Issues
Users find diagramming issues arise with performance and integration limitations, especially in complex or large diagrams.
See 202 mentions

See Related User Reviews

VN

Vincent N.

Small-Business (50 or fewer emp.)

5.0/5

"Best solution to sketch any diagram more practically"

What do you dislike about Lucid Visual Collaboration Suite?

When the diagrams are pasted in other platforms they may suffer some distortions.

uma k.
UK

uma k.

Small-Business (50 or fewer emp.)

5.0/5

"My Experience with Lucidchart"

What do you dislike about Lucid Visual Collaboration Suite?

Some users mention that there are limitations with certain software integrations, and they sometimes experience performance issues when working on lar

4. Not Intuitive
Users find Lucid challenging due to its non-intuitive design and the complexity of learning advanced features.
See 198 mentions

See Related User Reviews

Jody H.
JH

Jody H.

Enterprise (> 1000 emp.)

4.5/5

"Best diagramming application for AWS"

What do you dislike about Lucid Visual Collaboration Suite?

Learning how to use Lucid took a little while as it's different than Visio. Customizing objects in Lucid was a little tricky but once I got acclimated

Mrudul P.
MP

Mrudul P.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to Use and Helpful for Team Projects"

What do you dislike about Lucid Visual Collaboration Suite?

Sometimes the app can feel slow or laggy if my internet isn’t very good, which can be frustrating when trying to work fast. Also, there are many featu

5. Limited Features
Users find the limited features of Lucid Visual Collaboration Suite restrict their ability to fully engage with complex projects.
See 193 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Great for Collaboration, but Lucidchart's UI Needs Improvement"

What do you dislike about Lucid Visual Collaboration Suite?

Lucidchart's user interface appears somewhat outdated, and I find that certain tools, such as the entity representation features, lack the flexibility

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great Visual Tools and Smooth Integration, But Limited Free Shapes"

What do you dislike about Lucid Visual Collaboration Suite?

I could have added more shapes in the free cersion

6. Steep Learning Curve
Users find the steep learning curve of Lucid Visual Collaboration Suite challenging, particularly for new team members.
See 188 mentions

See Related User Reviews

AM

Akshat M.

Enterprise (> 1000 emp.)

5.0/5

"Just right tool for creating Flow Diagrams and Sequence diagrams"

What do you dislike about Lucid Visual Collaboration Suite?

One downside I've noticed is that the suite can sometimes be a bit overwhelming with its range of features, which might require abit of a learning cur

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Makes Project/Program Management Easy"

What do you dislike about Lucid Visual Collaboration Suite?

It's mostly intuitive, but there is a learning curve to learn all the features and unlock the full power of the tool.

Lucid Visual Collaboration Suite Reviews (7,465)

View 8 Video Reviews
Reviews

Lucid Visual Collaboration Suite Reviews (7,465)

View 8 Video Reviews
4.5
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Shekhar P.
SP
Artificial Intelligence Engineer
Enterprise (> 1000 emp.)
"Review of the Lucidchart after use one month"
What do you like best about Lucid Visual Collaboration Suite?

Now Lucid using AI features to create different flow charts and you can even chat with the flow chart. We can edit the flow chart or it can answer questions about your canvas, help generate summaries, and act like a “collaborator” on diagrams/boards. It can also convert text to block diagram which is very advance features. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Currently Lucid has made all features which users required to design any type of flow chart or models design. So as of now I cannot say any feature less. But if they introduce voice features also means even after generating flow chart..user can directly talk with the flow chart instead of type..then it will be very useful. Review collected by and hosted on G2.com.

Response from Ashtyn Creel of Lucid Visual Collaboration Suite

Hello Shekhar! We are so happy to hear your feedback about Lucidchart, and greatly appreciate the 5 stars.

Ria S.
RS
Sustainability Manager
Oil & Energy
Mid-Market (51-1000 emp.)
"An innovative solution continuously evolving"
What do you like best about Lucid Visual Collaboration Suite?

Lucid Visual Collaboration Suite has surpassed my expectations with the integration of AI and other enhancements over the past 6 months. The interface continues to be dynamic, easy to work around and makes work tasks enjoyable. There is a "help" feature that is quite useful too, which guides you on where to find tools and how to use some components. It is also equipped with videos for easy learning to catch up on how to use new features, and refresh your memory on how to use the existing features. These tools have improved my skillset and productivity and I am quite happy with it. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I cannot think of any improvements at the moment, but I do appreciate that there is always a feedback loop with Lucid, when it comes to testing new features before it is launched. Review collected by and hosted on G2.com.

Response from Ashtyn Creel of Lucid Visual Collaboration Suite

Thank you for the 5 stars, Ria!

Rainbow L.
RL
Software Engineer
Enterprise (> 1000 emp.)
"Intuitive and Flexible for Creative Collaborations"
What do you like best about Lucid Visual Collaboration Suite?

I really like how easy the Lucid Visual Collaboration Suite is to use. The user interface offers a wide variety of shapes and flowchart options without the need for extensive searching, which makes it straightforward and efficient for creating diagrams. Having previously used Canva, I found Lucid's UI to be simpler to understand, particularly since I had never used Lucid before. It's very user-friendly and accessible, facilitating my ability to outline architecture diagrams and gain a structured, big-picture understanding of any system I'm implementing. I also appreciate its flexibility in designing and brainstorming, allowing me to move boxes and arrows with ease compared to the limitations of pen and paper. This ability to brainstorm and organize my ideas visually before piecing everything together is instrumental in my workflow. Additionally, I find the setup process to be very simple, which enhances my overall experience with the product. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I've noticed that when I create a diagram using the Lucid Visual Collaboration Suite, it can look different each time, even when I'm using the flowchart template or other default templates. This inconsistency could be specific to my team, but it feels like the defaults or template settings aren't clearly defined or pre-chosen. As a result, starting from scratch might lead to different outcomes for different users. It would be helpful if there was a way to standardize or pre-select folder templates to ensure consistency (if it doesn't exist already). Review collected by and hosted on G2.com.

RD
Business Operations Analyst
Mid-Market (51-1000 emp.)
"Powerful Collaboration Tool with Room for Improvement"
What do you like best about Lucid Visual Collaboration Suite?

I love using the Lucid Visual Collaboration Suite to map out operational workflows and visualize complex supply chain processes. It excellently facilitates coordination in cross-department planning, ensuring that our teams in operations, finance, and customer service stay aligned. The feature I enjoy most about it is its ease of use in building process maps that make even the most complicated logistics workflows understandable. The ability to collaborate in real-time by adding comments, adjusting steps, and reviewing dependencies together significantly streamlines cross-department planning. Additionally, the initial setup was remarkably easy—I was able to create an account, join my organization's workspace, and start mapping out workflows within just a few minutes. The interface is intuitive, which means I didn't need any training to get started. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

The main issue I encounter with Lucid Visual Collaboration Suite is managing very large workflows. Once a process involves dozens of steps and decision points, the canvas starts to feel cramped and becomes a bit slow. Additionally, I wish Lucid had more supply chain-specific shapes and templates, like standard logistics symbols or prebuilt shipment tracking flows, so I wouldn't have to build them manually each time. Review collected by and hosted on G2.com.

ANIKET S.
AS
Student
Mid-Market (51-1000 emp.)
"A Powerful Tool for Visual Collaboration"
What do you like best about Lucid Visual Collaboration Suite?

I really like how easy it is to turn ideas into visuals. The drag-and-drop interface makes mapping processes, creating flowcharts, or brainstorming with the team feel effortless. Even people who aren’t very “design-savvy” can create clean diagrams quickly.Instead of talking in circles, we just open a Lucid board and sketch things out together. It genuinely makes collaboration smoother and keeps everyone on the same page. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Sometimes the interface feels a bit heavy, especially when working on large boards. It can lag or take a moment to load all elements, which interrupts the flow a little. Review collected by and hosted on G2.com.

Kayla G.
KG
Systems and Technology Administrator
Small-Business (50 or fewer emp.)
"Lucidchart Makes Complex Workflows Effortless and Visually Clear"
What do you like best about Lucid Visual Collaboration Suite?

I absolutely enjoyed working with Lucidchart! I recently used it to map out a workflow, which involved an extensive series of decisions and actions—easily over 100 individual steps including approvals, data checks, notifications, and follow-ups. On a previous platform, trying to format and align all of these elements took me days, and it still didn’t look organized. With Lucidchart, I was able to create a clear, professional, and fully functional workflow in just a few hours. The intuitive interface, smart alignment tools, and ability to easily connect complex steps made an overwhelming process feel completely manageable. Lucidchart not only saved me an enormous amount of time but also made a highly complex workflow visually understandable at a glance. I can’t recommend it enough for anyone dealing with intricate processes—they’ve truly streamlined what would otherwise be an exhausting task! Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

The only challenges I experienced with Lucidchart were related to the complexity of large workflows and a few missing AI-assisted features. As someone relatively new to workflow mapping, understanding connectors and how to properly link actions took a bit of time. I also wish there were an AI integration that could analyze my workflow, identify duplicate action items, and suggest an optimized layout—especially for a workflow as extensive as mine, which had over 100 decisions and actions. Being able to automatically detect redundancies and visually streamline the flow would have saved additional time and made the process even more intuitive. Review collected by and hosted on G2.com.

EM
IT Systems Administrator
Mid-Market (51-1000 emp.)
"Great for Visual Planning, Needs Better Performance"
What do you like best about Lucid Visual Collaboration Suite?

I appreciate how Lucid Visual Collaboration Suite allows me to easily sketch out network diagrams, map device configurations, and outline infrastructure changes without the need for specialized design skills. This simplicity in creating clear and readable diagrams significantly aids in visually planning system updates and communicating these plans effectively to non-technical teams. The tool breaks down complex network setups into understandable visual formats, reducing confusion during planning. Also, the initial setup was straightforward, enabling me to quickly sign up, join my organization's workspace, and start building basic network diagrams almost immediately. The straightforward interface is particularly beneficial, even for new users, making the transition to using Lucid Visual Collaboration Suite quite seamless. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I find the network diagramming tools to be quite limited, which often forces me to create or import my own icons since the default library doesn't cover all the devices we use. Additionally, working with large diagrams can become sluggish, making it challenging to map out full infrastructure layouts without having to break them into smaller sections. Review collected by and hosted on G2.com.

DR
Product Development Engineer
Mid-Market (51-1000 emp.)
"Streamlines Early Design Communication"
What do you like best about Lucid Visual Collaboration Suite?

I appreciate how the Lucid Visual Collaboration Suite helps me communicate complex product ideas early in the development cycle. It allows me to quickly sketch out system architectures and show how components interact, which aligns engineers, designers, and manufacturing partners before we invest time in CAD models or prototypes. The suite provides a shared visual reference that reduces misunderstandings between engineering, product, and manufacturing teams by giving us a common framework during brainstorming and planning sessions. I find it invaluable for visualizing prototypes and system architecture, which streamlines coordination across my cross-functional team early in the engineering process. Additionally, the initial setup was very easy and intuitive, enabling me to create an account, join my team's workspace, and start building system diagrams within minutes without a steep learning curve. Most of the tools felt intuitive right away. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

The main issue I run into with Lucid Visual Collaboration Suite is that complex engineering diagrams can become visually crowded quickly. Managing spacing or layering requires more manual effort than I would like. Furthermore, I wish Lucid offered more engineering-focused templates, such as prebuilt system architecture blocks, electronics schematics, or standard mechanical flow diagrams. This would save me from recreating common elements from scratch each time. Review collected by and hosted on G2.com.

SH
Marketing Operations Specialist
Enterprise (> 1000 emp.)
"Streamlines Marketing Workflows with Ease"
What do you like best about Lucid Visual Collaboration Suite?

I use Lucid Visual Collaboration Suite to map out marketing automation workflows, visualize campaign structures, and coordinate cross-team processes with sales and product, which helps me keep complex multichannel campaigns organized and easy to explain to stakeholders. I love how it untangles complicated marketing workflows involving multiple tools, teams, and approval steps, providing a clear visual way to show how campaigns move from concept to launch and reducing miscommunication. The feature I appreciate the most is its easy-to-use drag and drop interface that allows me to build clean, professional workflow diagrams without needing any design background. This makes mapping campaigns simple and is incredibly helpful when presenting processes to stakeholders who prefer visual explanations. The drag and drop interface is especially valuable because it lets me build and adjust campaign workflows in real time during meetings, allowing for quick rearrangements, adding new branches, or highlighting dependencies, which makes collaboration smoother and helps teams understand changes immediately. The initial setup of Lucid Visual Collaboration Suite was very easy, allowing me to create my account, join my team's workspace, and start building campaign workflows right away without needing any training or setup guidance. Additionally, I regularly use it alongside HubSpot, Salesforce, Google Workspace, and Asana, with Lucid helping me visualize campaign logic before building it inside HubSpot or Salesforce, while diagrams are often attached to Asana tasks to provide teams with a clear picture of the executed workflows. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I find that large, multilayered workflows can become overwhelming on a single canvas, particularly when mapping out complex automation logic. This can make it challenging to maintain clarity and organization. Additionally, I wish there were more marketing-specific templates, such as prebuilt campaign funnels or lead scoring flows. Having these templates would save time and effort by allowing me to avoid building structures from scratch each time. Review collected by and hosted on G2.com.

Khadar C.
KC
Tech lead
Education Management
Small-Business (50 or fewer emp.)
"Effortless Flowchart Creation, Highly Recommend"
What do you like best about Lucid Visual Collaboration Suite?

I find the Lucid Visual Collaboration Suite incredibly easy to access and efficient to work on, enhancing my productivity with flowcharts over the past three months. I like how effortlessly I can select shapes and connect them efficiently, making the design process intuitive and seamless. Thanks to Lucid Visual Collaboration Suite, I have significantly improved my design skills, gaining both personal and professional value. The initial setup was so easy, and I can confidently say that everything within the suite functions well without any noticeable issues. My satisfaction with this tool is high enough that I would recommend it with a rating of 10 out of 10 to friends and colleagues. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Nothing i believe, Everything is great and everything im looking is present in the app Review collected by and hosted on G2.com.

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