What I like best about Tipalti is the level of automation it has brought to our AP process. We moved from manual payments to fully auto-synced payments, which has significantly improved efficiency and reduced manual effort. Vendor master data is also much more accurate now that suppliers can self-onboard and maintain their own information. As a result, duplicate payments have dropped to almost zero, giving us much greater confidence in our payment process.

What I like most about Tipalti is how seamlessly it integrates with NetSuite and simplifies our invoice processing workflows. Having invoices automatically pulled in as PDFs and extracting invoice details during upload has significantly reduced manual entry and improved efficiency for our finance team. The approval workflows are also straightonward to manage, and features like reassigning approvers when someone is out of office make day-to-day operations much smoother. Small workflow improvements like that have made a noticeable impact for our team. Customer support has also been consistently responsive and helpful, whether troubleshooting sync issues or helping resolve failed invoice scenarios. We’ve especially appreciated the ability for approvers to review and approve invoices directly from email, which helps keep approvals moving quickly without requiring additional logins. Overall, Tipalti has improved visibility into invoice processing and approvals while helping us manage high invoice volumes more efficiently.

What I like best about Tipalti is how it centralizes the entire royalty payment process in one platform. From artist onboarding and multi-currency payments to batch processing and reporting, it automates time-consuming tasks, improves accuracy, and gives us clear visibility into every stage of the payment workflow.