--- title: BILL AP/AR Reviews meta\_title: 'BILL AP/AR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1809 reviews by the users' company size, role or industry to find out how BILL AP/AR works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1809 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

### BILL AP/AR Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** with Bill AP/AR, streamlining workflows and enhancing efficiency in approval processes. [(1018 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1563264&qs=pros-and-cons#reviews)

Users love the **easy payment processing** of BILL AP/AR, streamlining workflows and enhancing efficiency. [(434 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562808&qs=pros-and-cons#reviews)

Users appreciate the **easy integrations** of BILL AP/AR, enhancing efficiency and ensuring seamless connections with accounting software. [(340 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1564052&qs=pros-and-cons#reviews)

Users praise the **easy setup** of BILL AP/AR, highlighting minimal training and intuitive implementation for staff. [(325 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1564325&qs=pros-and-cons#reviews)

Users highlight the **time-saving efficiency** of BILL AP/AR, transforming payment processes and reducing manual workloads significantly. [(305 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562971&qs=pros-and-cons#reviews)

Users face **invoicing problems** with difficulty in managing fields and syncing issues with accounting software. [(251 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562388&qs=pros-and-cons#reviews)

Users often face **sync issues** with BILL AP/AR, complicating payment processes and requiring time-consuming fixes. [(206 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562942&qs=pros-and-cons#reviews)

Users face persistent **payment issues** , including difficulties with bank authorization, bill syncing, and international transaction transparency. [(177 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1561562&qs=pros-and-cons#reviews)

Users express frustration with **poor customer support** , often encountering inconsistent service and long response times. [(173 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1563898&qs=pros-and-cons#reviews)

Users are frustrated by the **missing features** in BILL AP/AR, longing for improvements in search and approval workflows. [(164 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1561709&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of BILL AP/AR

##### 1. Ease of Use

Users value the **ease of use** with Bill AP/AR, streamlining workflows and enhancing efficiency in approval processes.
[
See 1018 mentions
](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1563264&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Doug H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug H.")
DH

Doug H.

Mid-Market (51-1000 emp.)

3.0/5

"Amazing Product that makes paying bills easier."

What do you like about BILL AP/AR?

The platform is ok, however I feel that there is a lack of innovation. AP and AR is ok but we also use their spend and expense platform and they cann

 ![Jon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon R.")
JR

Jon R.

Small-Business (50 or fewer emp.)

4.5/5

"Bill is overall a great solution for payments and reimbursements, as well as receiving payments"

What do you like about BILL AP/AR?

I use Bill for both paying out to vendors and reimbursing employees as well as a Vendor myself, drafting invoices and receiving payments. It works fun

##### 2. Easy Payments

Users love the **easy payment processing** of BILL AP/AR, streamlining workflows and enhancing efficiency.
[
See 434 mentions
](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562808&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Bill.com Review"

What do you like about BILL AP/AR?

The interface is incredibly smooth. Bill.com offers highly efficient payment processing, collaborative workflows, and a wide range of integrations you

 ![Charlotte H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlotte H.")
CH

Charlotte H.

Small-Business (50 or fewer emp.)

3.5/5

"Streamlines Payments, But User Interface Needs Work"

What do you like about BILL AP/AR?

I love how BILL AP/AR enables me to easily process and receive electronic payments. It saves a lot of time since I don't have to print and mail checks

##### 3. Easy Integrations

Users appreciate the **easy integrations** of BILL AP/AR, enhancing efficiency and ensuring seamless connections with accounting software.
[
See 340 mentions
](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1564052&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Doug H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug H.")
DH

Doug H.

Mid-Market (51-1000 emp.)

3.0/5

"Amazing Product that makes paying bills easier."

What do you like about BILL AP/AR?

The platform is ok, however I feel that there is a lack of innovation. AP and AR is ok but we also use their spend and expense platform and they cann

 ![Maria F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria F.")
MF

Maria F.

Small-Business (50 or fewer emp.)

3.5/5

"New Update"

What do you like about BILL AP/AR?

Payments collected outside of Bill.com can be easily recorded in Bill.com without creating duplicate entries in QuickBooks.

##### 4. Easy Setup

Users praise the **easy setup** of BILL AP/AR, highlighting minimal training and intuitive implementation for staff.
[
See 325 mentions
](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1564325&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Doug H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug H.")
DH

Doug H.

Mid-Market (51-1000 emp.)

3.0/5

"Amazing Product that makes paying bills easier."

What do you like about BILL AP/AR?

The platform is ok, however I feel that there is a lack of innovation. AP and AR is ok but we also use their spend and expense platform and they cann

 ![Jon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon R.")
JR

Jon R.

Small-Business (50 or fewer emp.)

4.5/5

"Bill is overall a great solution for payments and reimbursements, as well as receiving payments"

What do you like about BILL AP/AR?

I use Bill for both paying out to vendors and reimbursing employees as well as a Vendor myself, drafting invoices and receiving payments. It works fun

##### 5. Time-saving

Users highlight the **time-saving efficiency** of BILL AP/AR, transforming payment processes and reducing manual workloads significantly.
[
See 305 mentions
](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562971&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon R.")
JR

Jon R.

Small-Business (50 or fewer emp.)

4.5/5

"Bill is overall a great solution for payments and reimbursements, as well as receiving payments"

What do you like about BILL AP/AR?

I use Bill for both paying out to vendors and reimbursing employees as well as a Vendor myself, drafting invoices and receiving payments. It works fun

RJ

rachel j.

Small-Business (50 or fewer emp.)

4.0/5

"Streamlines Vendor Payments with QuickBooks Challenges"

What do you like about BILL AP/AR?

I like that my builders can approve the invoice when they have time and then I know to pay it. I just click to pay, choose the bank account I want to

### 5 Cons or Disadvantages of BILL AP/AR

##### 1. Invoicing Problems

Users face **invoicing problems** with difficulty in managing fields and syncing issues with accounting software.
[
See 251 mentions
](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562388&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon R.")
JR

Jon R.

Small-Business (50 or fewer emp.)

4.5/5

"Bill is overall a great solution for payments and reimbursements, as well as receiving payments"

What do you dislike about BILL AP/AR?

For some reason, Bill disallowed the use of certain symbols in their Memo section. They used to allow me to use the @ symbol and additional symbols li

 ![Maria F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria F.")
MF

Maria F.

Small-Business (50 or fewer emp.)

3.5/5

"New Update"

What do you dislike about BILL AP/AR?

One thing I dislike about this new update is how the client window opens. It blends in with the rest of the website, making it difficult to distinguis

##### 2. Sync Issues

Users often face **sync issues** with BILL AP/AR, complicating payment processes and requiring time-consuming fixes.
[
See 206 mentions
](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562942&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Erin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin B.")
EB

Erin B.

Small-Business (50 or fewer emp.)

5.0/5

"Efficient Billing with Some Sync Hiccups"

What do you dislike about BILL AP/AR?

I don't like the sync errors with BILL AP/AR. It gives no information on why there's an error or how to fix it. I have to get a representative to reso

RJ

rachel j.

Small-Business (50 or fewer emp.)

4.0/5

"Streamlines Vendor Payments with QuickBooks Challenges"

What do you dislike about BILL AP/AR?

I don't like untangling transactions between QuickBooks and BILL AP/AR if something goes wrong with a payment. It's not a simple, easy process. You ha

##### 3. Payment Issues

Users face persistent **payment issues** , including difficulties with bank authorization, bill syncing, and international transaction transparency.
[
See 177 mentions
](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1561562&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Maria F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria F.")
MF

Maria F.

Small-Business (50 or fewer emp.)

3.5/5

"New Update"

What do you dislike about BILL AP/AR?

One thing I dislike about this new update is how the client window opens. It blends in with the rest of the website, making it difficult to distinguis

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Bill.com Review"

What do you dislike about BILL AP/AR?

The ability to bulk upload spreadsheets to pay out many invoices or vendors at once, and maybe some connectors to implement the usage of AI to make th

##### 4. Poor Customer Support

Users express frustration with **poor customer support** , often encountering inconsistent service and long response times.
[
See 173 mentions
](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1563898&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Erin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin B.")
EB

Erin B.

Small-Business (50 or fewer emp.)

5.0/5

"Efficient Billing with Some Sync Hiccups"

What do you dislike about BILL AP/AR?

I don't like the sync errors with BILL AP/AR. It gives no information on why there's an error or how to fix it. I have to get a representative to reso

RJ

rachel j.

Small-Business (50 or fewer emp.)

4.0/5

"Streamlines Vendor Payments with QuickBooks Challenges"

What do you dislike about BILL AP/AR?

I don't like untangling transactions between QuickBooks and BILL AP/AR if something goes wrong with a payment. It's not a simple, easy process. You ha

##### 5. Missing Features

Users are frustrated by the **missing features** in BILL AP/AR, longing for improvements in search and approval workflows.
[
See 164 mentions
](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1561709&qs=pros-and-cons#reviews)

See Related User Reviews

AV

alex v.

Small-Business (50 or fewer emp.)

4.5/5

"East to use. Integrates seamlessly with QBO."

What do you dislike about BILL AP/AR?

The AI that auto populates necessary fields in Bill needs work.

 ![Taryn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taryn S.")
TS

Taryn S.

Small-Business (50 or fewer emp.)

3.5/5

"All-in-One Convenience, But Not Always Intuitive"

What do you dislike about BILL AP/AR?

sometimes it's not intuitive or user friendly - I've had a lot of issues with the AI features and lack of customizable features. For example, I needed

 ![Jon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon R.")
JR

Jon R.

Professional Life &amp; Business Coach

Small-Business (50 or fewer emp.)

5/11/2023

"Bill is overall a great solution for payments and reimbursements, as well as receiving payments"

4.5/5

What do you like best about BILL AP/AR?

I use Bill for both paying out to vendors and reimbursing employees as well as a Vendor myself, drafting invoices and receiving payments. It works functionally across all categories. And the iPhone app actually works quite well - sometimes even better for quick receipt processing and reimbursements than the desktop app. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

For some reason, Bill disallowed the use of certain symbols in their Memo section. They used to allow me to use the @ symbol and additional symbols like that, and now they don't. I found it quite helpful to use those and unnecessarily restrictive. I imagine there's a coding reason for it or something like that, but I wished they didn't change that. I also find the Approval process can be confusing at times, because the steps aren't specifically guided as seamlessly as they are in the iPhone app. The app moves me through the approval process really easily and smoothly. The desktop app I don't always know if the approval and payment out has processed correctly. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

Bill really keeps the vast majority of my payment management in one easy to use resource. It's very helpful to konw I can just handle the vast majority of my financial payment/management needs inside this program. Review collected by and hosted on G2.com.

Show More

Response from Rommel Bagaporo of BILL AP/AR

[Editedit](https://www.g2.com/survey_responses/bill-ap-ar-review-8070517/official_response/edit)

Thank you for taking the time to share your great experience with BILL, Jon. Thank you for your feedback!

8/3/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Doug H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug H.")
DH

Doug H.

Director of Finance and Accounting

Marketing and Advertising

Mid-Market (51-1000 emp.)

3/1/2024

"Amazing Product that makes paying bills easier."

3/5

What do you like best about BILL AP/AR?

The platform is ok, however I feel that there is a lack of innovation. AP and AR is ok but we also use their spend and expense platform and they cannnot get the two worlds to marry seamlessly, which leads to issues for the client. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

They have really messed things up with their interface. Lately, the approval on the AP invoices has become incredibly difficult and not user friendly. They also do not accomodate multiple PO's attached to one vendor invoice, which is problematic for us.

We also have had issues with our Account management team and have not felt as if we are a priority for them.

Their NetSuite integrations are also lacking. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

It is a one stop shop for our AR and AP world that fully integrates into NetSuite. Review collected by and hosted on G2.com.

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Response from Jenn J of BILL AP/AR

[Editedit](https://www.g2.com/survey_responses/bill-ap-ar-review-9368849/official_response/edit)

Thank you, Doug for your five-star review of our software! We are thrilled that it was super easy to set up and implement scheduling AP payments with approval processes. Also that you are able to integrate with NetSuite easily. Our apologies for any issues with syncing if you have multiple subsidiaries. Please continue to provide feedback as we are always working hard to improve our software.

8/6/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Charlotte H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlotte H.")
CH

Charlotte H.

Director of Finance

Small-Business (50 or fewer emp.)

5/11/2023

"Streamlines Payments, But User Interface Needs Work"

3.5/5

What do you like best about BILL AP/AR?

I love how BILL AP/AR enables me to easily process and receive electronic payments. It saves a lot of time since I don't have to print and mail checks or go to the bank to deposit checks. I also find that it speeds up our Accounts Receivable process significantly when clients pay electronically, which helps with cash flow. Additionally, I like the integration with QuickBooks Online for the parts I've figured out, as it supports my workflow. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

The interface continues to be a huge challenge for me. I have it synced with QuickBooks Online but overall do not find the user experience easy or enjoyable. I think because of this I have not dug deeper into the features or how else I could be using it. I do not feel that it's really clear what it's doing or how it's set up. I would want a simpler interface, better instructions and guidance as I use it. The initial setup was not very easy, it took me a while to figure out. I do remember feeling overwhelmed by the setup and interface. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

BILL AP/AR saves time by eliminating the need to print, mail, and deposit checks. It speeds up our A/R process when clients pay electronically, helping cash flow. Review collected by and hosted on G2.com.

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Response from Katrina Magat of BILL AP/AR

[Editedit](https://www.g2.com/survey_responses/bill-ap-ar-review-8067417/official_response/edit)

Our team is thrilled to receive such a great rating, Charlotte. It is always our goal to make payments easy and convenient for our users. Thank you so much for giving us your take on how we are doing!

5/28/2026
Current UserValidated ReviewerIncentivizedSource: Thank You page

JZ

Jordan Z.

CFO Advisory Practice Leader

Small-Business (50 or fewer emp.)

4/29/2026

"Great Bill Payment Platform"

4.5/5

What do you like best about BILL AP/AR?

The navigation and features are easy to use. Vendor management is strong, and the transaction history is clear and helpful. I also like the secure approval features for bills, along with the ability to set up vendors for ePayment. On top of that, it offers extensive integration capabilities. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

I’ve run into periodic challenges when trying to add authorized users to bank accounts. On top of that, the sync between BILL and QuickBooks Online sometimes has issues, which can be frustrating at times. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

It helps us pay bills on behalf of clients in a timely and accurate manner. It also supports multiple approval levels for bills, syncs financial data to our accounting platform quickly and easily, and enables vendors to be paid on time through the built-in inbox. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Samruddi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samruddi M.")
SM

Samruddi M.

accounting specialist

Enterprise (\> 1000 emp.)

12/1/2023

"Bill.com-Tool for seamless accounts payable process"

4/5

What do you like best about BILL AP/AR?

Its user friendly, easy to integrate with other tools, multi-currency support, multiple payment options. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

It can be upgraded to the next level, the home screen can be updated with reporting options and need some customization of reports. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

The BILL.com platform is extremely user-friendly, necessitating only minimal guidance to grasp its functionalities. It seamlessly integrates with various accounting applications and can be tailored to align with specific business requirements. In my current workplace, BILL.com is widely employed for efficiently handling Accounts Payable bills and facilitating robust reporting. The quality of customer support for this platform is also noteworthy. Review collected by and hosted on G2.com.

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Response from Jenn J of BILL AP/AR

[Editedit](https://www.g2.com/survey_responses/bill-ap-ar-review-8948375/official_response/edit)

Thank you for reaching out with your feedback Samruddi! We love knowing that you find our software user friendly, easy to integrate, that it has multiple payment options and multi-currency support. We appreciate your feedback on what needs improved like our home screen, reporting options and customization of reports. We will pass that on to our team. Customer feedback is valuable to us as we like to hear about what is working well for our customers and what needs improved.

6/15/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Jose G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose G.")
JG

Jose G.

Senior Corporate Accountant

Mid-Market (51-1000 emp.)

8/7/2025

"Effortless Payments with Room for Improvement"

4.5/5

What do you like best about BILL AP/AR?

I love how easy to use it is and how friendly it is with everything. It's very straightforward if you want to take a look into something. Especially making payments, I think the AP part is the one that I am the happiest with because it saves a lot of time. Even creating a new vendor to add new invoices to that customer is pretty useful. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

I would love to see improvements in merging vendors. It's a hassle when the vendor details don't work because of payment details or address errors, you have to create a new vendor for that transaction instead of changing it within the existing vendor. It's especially frustrating when the payment details are wrong the first time. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

I use BILL AP/AR for managing vendor payments and tracking receivables. It consolidates vendor payments into one platform, saving me from entering transactions separately. It also lets me check invoice statuses without needing follow-ups, which is incredibly useful. Review collected by and hosted on G2.com.

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Response from Jenn J of BILL AP/AR

[Editedit](https://www.g2.com/survey_responses/bill-ap-ar-review-11449120/official_response/edit)

Jose, thank you for your amazing review of BILL! We’re excited to hear that you appreciate the ability to seamlessly manage all your vendors and clients within one straightforward, user-friendly platform. Our apologies for any delays you have experienced with international payments and for not being able to link international bank accounts. We are working to open up the opportunity to create a basic receivables account outside of the US. Currently, if you are located in Canada, the UK, or Germany, you have the opportunity to create a basic account with BILL, provided you receive an invitation to sign up. Please continue providing feedback, as we are always working hard to improve our software.

2/19/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Matt S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt S.")
MS

Matt S.

IT Manager

Mid-Market (51-1000 emp.)

8/12/2025

"Streamlined Multi-Company Management, Effortless Integrations"

5/5

What do you like best about BILL AP/AR?

I love the ease of connectivity and integration with QuickBooks, which makes the setup super straightforward without needing our CSM’s help. I like having multiple tabs for different companies, which isn't usually offered by a lot of platforms—no need for multiple logins for different companies. Also, the credit card system is so awesome. After making a purchase with a bill.com card, I just upload the receipt, and it leverages AI to fill out a lot of details for me, then I choose the budget and category, and I'm done. It's super fast, about three seconds for each expense, which is really hard to find in the industry. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

I think that there have been some issues regarding security. There was a moment where I was using the correct credentials, but because I was signing in on a new device, it would block it. It blacklisted me, but it wasn't notifying the end user that this was what was happening. It just said the credentials were incorrect. In reality, when I logged back into the other computer it was familiar with, the credentials were correct. It did cause a day of issues because I had to talk to their support team. But I didn't like that. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

BILL AP/AR unifies various tools, replacing technologies like QuickBooks, and is simple to use. It's user-friendly with easy workflows for accounting, and helps me manage technology vendors effortlessly. It's our one-stop shop for processing bills, approval workflows, credit cards, and reimbursements for multiple companies. Review collected by and hosted on G2.com.

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Response from Jenn J of BILL AP/AR

[Editedit](https://www.g2.com/survey_responses/bill-ap-ar-review-11533519/official_response/edit)

Matt, we want to express our heartfelt thanks for your phenomenal review of BILL! We love that our software assists with keeping your IT expenses organized, allowing you to track purchases, manage card charges, and keep everything in one place. Our interface has been straightforward, approvals have been simple to set up, payment/invoice status is readily available, and it has been great for logging a clean history of your spend so that reporting has become painless. We appreciate your suggestions for the search/filter being a bit more powerful, some workflows need fewer clicks, and you would like a little more flexibility in customizing reports and dashboards. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions.

2/19/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Rob P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob P.")
RP

Rob P.

Accounting Manager

Small-Business (50 or fewer emp.)

11/20/2023

"Comprehensive Finance Solution, Needs AR Enhancements"

4/5

What do you like best about BILL AP/AR?

I like using BILL AP/AR because it serves as a one stop shop for the majority of our finance needs, which is really helpful. I appreciate the payment status tracking feature, as it allows for more accurate cash forecasting. The overviews on vendor expense trends make it simple to see month over month or year over year changes in vendor spend, assisting with identifying areas where expenses can be reduced or if budgetary changes are needed. Additionally, the ease and accessibility for our employees is fantastic, enabling them to simply manage their individual budgets, submit for reimbursements, and easily upload receipts and code their own transactions. From what I understand, the initial setup was simple and straightforward. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

I don't like that the AR side does not provide a failed send notice when an invoice is sent. This leads to delayed payments and a prolonged collections process. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

I use BILL AP/AR as a one-stop shop for finance needs. It tracks payment status for better cash forecasting, provides insights into vendor expense trends, simplifies budget management, and makes reimbursements easy for employees. Review collected by and hosted on G2.com.

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Response from Jenn J of BILL AP/AR

[Editedit](https://www.g2.com/survey_responses/bill-ap-ar-review-8901815/official_response/edit)

Rob, thank you for providing valuable feedback! We are thrilled that being able to issue invoices and easily track aging AP payments is working well. We are sorry for any frustration caused by not receiving emails for bounce back notifications. We welcome all feedback and suggestions on how to make the service better and will pass along that to our product team.

2/19/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

PM

Pamela M.

Financial Operations Manager

Small-Business (50 or fewer emp.)

2/12/2026

"Seamless Integration and Easy Setup"

5/5

What do you like best about BILL AP/AR?

I find BILL AP/AR to be a very easy software program to use. It's very user-friendly and integrates great with Sage Intacct, Expensify, and TravelPerk. I love that we use it to track our travel expenses through TravelPerk. The integration with Sage Intacct and Expensify means we don't have to manually enter things multiple times, which saves us a lot of manual input effort. The software also helps us manage incoming bills, outgoing invoices, and employee reimbursements efficiently through ACH, eliminating the need for cutting checks. Additionally, I like how it automatically sends reminders when invoices are past due. We have also started using the spend expense feature, which we love because it consolidates expenses onto one main credit card, while still allowing us to track spending easily by setting up separate credit card numbers for various transactions. The initial setup was very easy, and the support we received from the BILL AP/AR team was really helpful. Its overall integration and ease of use have made it a valuable tool for our daily operations. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

Nothing really Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

I use BILL AP/AR for incoming bills and outgoing invoices, and I love its integration with Expensify and Intact. It sends automatic reminders for overdue invoices and lets us pay reimbursements through ACH, eliminating the need to cut checks. Review collected by and hosted on G2.com.

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2/19/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Stacie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacie B.")
SB

Stacie B.

Senior Manager, Accountig

Mid-Market (51-1000 emp.)

2/27/2023

"Ease for bill pay, but not great for review"

4/5

What do you like best about BILL AP/AR?

The tool is a great way to view all invoices and send payments when desired. The ease of paying bills is the best feature of the device. I also appreciate that if their is a delay in payment, the system sends out alerts. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

You have to have a license to use bill.com, where all our bills are stored. Therefore, you must go into Bill.com to review during an audit. The same issue arises at month's end; you have to look in two different systems to review the final numbers and confirm everything was entered correctly.

We also get payments from customers using Bill. It is not user friendly to collect or connect. Every time I go to connect it logs me into the AP system and I am unable to connect. I have reached out to the customer team with no help. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

Currently, Bill.com supports our AP automation. The system houses all our vendor invoices, payments, and approvals. Since our current ERP system would not do all of these features efficiently, it was best to use a third-party tool. This allowed for ease of bill input and approves. Our past approval system was a nightmare; we used DocuSign to confirm all approvals. Review collected by and hosted on G2.com.

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Response from Rommel Bagaporo of BILL AP/AR

[Editedit](https://www.g2.com/survey_responses/bill-ap-ar-review-7768334/official_response/edit)

Thank you for your review, Stacie. We're glad to hear that you're enjoying our app and we’ll be sure to get your feedback up to our product team!

2/17/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

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