Social Selling Software

There are occasional performance hiccups. My biggest frustration is that once you deselect a profile from a multi-channel publish, it's difficult to get it back without starting the whole process over. Pricing is also a little steep, especially when it comes to adding just a single additional seat. Review collected by and hosted on G2.com.

As a team of one overseeing 11 business units and managing more than 30 Google Business and social media profiles, Sprout Social has been essential to staying organized. I honestly don't know how I'd manage all of this without it. Review collected by and hosted on G2.com.

The pricing structure can be quite steep when scaling up B2B marketing efforts. For a manufacturing business trying to expand its multi-platform presence, adding extra users to collaborate on brand messaging pushes you into expensive enterprise tiers. Furthermore, some of the most critical analytics needed for tracking lead generation are locked behind these higher paywalls, which makes calculating the overall ROI challenging for mid-sized operations. Review collected by and hosted on G2.com.

The primary business problem Hootsuite solves for us is the bottleneck in distributing high-quality visual assets. We produce a lot of photorealistic product mockups and cinematic videos for our manufacturing marketing, and pushing those out manually across channels was highly inefficient. Hootsuite allows us to deploy these complex assets across all corporate platforms from one dashboard. This unified workflow frees up significant time, allowing us to focus on strategic media buying and campaign automation instead of manual data entry. Review collected by and hosted on G2.com.

I genuinely like SOCI, but if I have to give an example of what I dislike, it would be the Instagram post as story option. I want to post on Instagram as a story and post, but as of now it is one or the other. Also add the post as story option to Facebook. It would be nice if post as story option was available like the "is this post a competition" option is. Review collected by and hosted on G2.com.

Managing our properties relationship with the community. Our community is very active and we use Soci to post events happening in Old Town Lewisville. Main and Mill is a brand new multi family home, so the schedualer available on Soci helps enure our brand new property is becoming known. We now have an overview of how much were posting, with the help of our engagements and seeing how many people we reached. Our property knows the peak time to post, increasing our traffic, which means more potential leases. Review collected by and hosted on G2.com.

While Agentforce Sales is a powerful platform, it has a fairly steep learning curve, especially for new users. Some tasks can require multiple clicks or feel more complex than they need to be, and customizing workflows or reports often requires additional training or administrative support. It can also become expensive as businesses add more features or users. Review collected by and hosted on G2.com.

Agentforce Sales helps centralize customer information, track leads and opportunities, and automate repetitive sales tasks. This makes it easier to stay organized, collaborate across teams, and gain better visibility into the sales pipeline. The biggest benefit is spending less time on manual administrative work and more time focusing on customer relationships and closing deals. Review collected by and hosted on G2.com.

Nothing. It would be nice to have unlimited AI credits, but I get why that's not possible! Review collected by and hosted on G2.com.

Previously we were relying on spreadsheets, which meant we had no way to look across every vertical since each one lived in its own separate spreadsheet. On top of that, everyone was sending emails from their own personal inbox, so nothing was shared or tracked against accounts. We struggled to know which verticals were actually worth pursuing and to measure ROI. Now that information is easily traceable and reportable in one place, so we can quickly see performance across verticals and make more informed decisions about where to focus. Review collected by and hosted on G2.com.

The email accounts. We have a generic account for leads which i manage, but I need to communicate with custoemrs via my own email frequently.

It wuld be useful have the option to add a second email account in this scenario, without upgrading the plan, so automations run from there, but my correspondence is from my account. Review collected by and hosted on G2.com.

We've not fully implemented, but already I know that Pipedrive will help vislibility of enquiries on a business level, and focus staff on the deals that need action as a priority. Review collected by and hosted on G2.com.

Their dashboard has a bit of a learning curve, mainly because the system is robust and includes a lot of features. There’s also some complexity on the integration side, since it combines both a partner network and a referral program in one place. Review collected by and hosted on G2.com.

Impact solves both a partner network as well as a referral program together. A brand can easily plug into their network of partners who are eager to share your products in their networks. And there is also a clean and robust refer a friend program. It allows us to enter a different B2C marketing where folks are eager to sell our products. Review collected by and hosted on G2.com.

One area I’d love to see improved is the flexibility of the Predictive Dialer, especially for solo closers. It would be great to have more control over how aggressively it dials for example, allowing users to set a preferred dialing ratio such as 2–4 numbers at a time when appropriate.

I’d also love a clearer option to automatically skip or quickly bypass voicemail instead of waiting through the entire voicemail process. A simple setting like “Skip voicemail” vs. “Wait for voicemail” would make high-volume outbound calling much faster and more efficient.

These small improvements would make Close even more powerful for individual sales reps and high-volume outbound teams. Review collected by and hosted on G2.com.

Calling a lot of people in a conveinient way thats what i like Review collected by and hosted on G2.com.

there's a bit of a learning curve because vista social offers a lot of features, so it took me some time to get familiar with everything. once i explored the platform more, though, it became much easier to navigate. aside from that, i didn't run into any major issues. Review collected by and hosted on G2.com.

vista social helps me manage multiple social media accounts from one dashboard instead of switching between different platforms. having messages, comments, and mentions in one inbox makes it much easier to stay on top of community management and respond quickly. the dm automations also save me time on repetitive tasks, while the listening feature helps me keep track of brand mentions and relevant conversations. overall, it makes my workflow more organized, saves time, and lets me focus on creating content and engaging with my audience. Review collected by and hosted on G2.com.

It would be helpful to have a bit more context around chatbot tuning, especially so it can better understand and respond to filter-related queries. Review collected by and hosted on G2.com.

We were required to migrate to Monday CRM from another CRM for a client’s customer data, and we also needed to build a sync mechanism between our internal tool and Monday CRM. We were able to pull the historical data cleanly and push it into Monday CRM, and we built the sync mechanism on the same day. The client started his work in Monday CRM the very next morning. It was a mind-blowing experience. Review collected by and hosted on G2.com.

There is a minor challenge with the initial learning curve because the platform is so feature-rich, making the dashboard feel a bit overwhelming for a new user during the first few days. I also think the knowledge base and documentation could be expanded. Having more detailed how-to guides or videos for advanced setups, like API integration, would make the self-onboarding process much faster. Lastly, a more robust mobile app for checking stats on the go would be a great addition to the platform. Review collected by and hosted on G2.com.

Tracknow solves manual tracking and inaccurate attribution issues. It provides real-time data in a centralized dashboard, with built-in fraud prevention and automates communication, calculations, and manage payouts. This ensures transparency and saves hours of manual work, optimizing marketing budget use. Review collected by and hosted on G2.com.

My feed can sometimes become difficult to predict. I may interact with one type of post for a while and suddenly see a lot more of similar content, while posts from people or groups I actually want to follow can get pushed further down. Review collected by and hosted on G2.com.

The main problem for me is keeping up with different people and communities without having to contact everyone individually. Groups and Events are especially useful when information is spread across a larger number of people. I can check a community, see what has changed, save something I want to return to, and continue with my day instead of keeping track of every update separately. It makes staying connected feel much less like a task. Review collected by and hosted on G2.com.

The initial setup requires some time, especially for teams that are new to CRM tools Review collected by and hosted on G2.com.

Before using CRMOne, we relied heavily on spreadsheets and disconnected tools, which led to duplicate data, missed follow-ups, and limited visibility into our sales pipeline. Review collected by and hosted on G2.com.

We have not seen a negative impact to using BirdEye, the only thing I wish is if there were more Support integrated with Google to verify some of our GMB pages, but this is definitely a Google Support issue and is not a fault of BirdEye. In recent weeks, our BirdEye rep has also been super helpful in connecting our GMB pages once we are able to get ownership of them which makes it seamless for us to respond to reviews! Review collected by and hosted on G2.com.

BirdEye is helping us to manage and respond to all of our online reviews and also grow our star rating through review requests. It is also helping us to gather information about where we need to improve our resident support through the direct feedback option and survey campaigns. Review collected by and hosted on G2.com.

It took me a little time to get familiar with the platform. There are some features I don’t use regularly, and finding my way around those has been a bit of trial and error. That said, the parts I use most often are straightforward now. Review collected by and hosted on G2.com.

The main thing it has helped with is keeping customer information and ongoing conversations organized. I can easily keep track of what has already been discussed and what still needs attention, without having to maintain separate notes. It has made my daily workflow easier and helps me stay on top of conversations without spending as much time searching for information. Review collected by and hosted on G2.com.

If anything, I just wish that for the price we were paying, there had been more support during the onboarding process. We ended up paying out of pocket for a third party, and in the end it was well worth it. Review collected by and hosted on G2.com.

HubSpot Marketing Hub centralizes our data, which improves communication across teams and enables stronger contact management and segmentation. This helps us build a flywheel effect by converting guests into donors. It also streamlines list building and email sends, making it crucial for keeping the business moving forward. We’re using HubSpot’s out-of-the-box experience, but we’ve integrated our website forms so contacts and companies flow in seamlessly. As a result, our Group Sales performance and output have improved, and we now have much better visibility into our data—leads, leads closed/won/lost, calls, call reasons, and more. Overall, I’m very happy with the performance. Review collected by and hosted on G2.com.

When I copy and paste text into a field, the dropdown box no longer expands the way it used to. Instead of the text box opening fully, I have to manually scroll down to see everything I pasted, which makes the process a bit inconvenient. Review collected by and hosted on G2.com.

Insense solves the challenge of efficiently connecting with quality creators for authentic content campaigns. Instead of spending hours sourcing talent, managing submissions, and coordinating deliverables, the platform centralizes everything in one place. This allows brands to launch campaigns faster, maintain consistency in messaging, and access a wide variety of creators, ultimately driving better engagement and ROI. Review collected by and hosted on G2.com.

I don't have any issues with the current options and functionalities, but I would suggest adding an option to create a form that cannot be tracked. For example, I have a form used by the sales team to add clients to our newsletter, but this process ends up tracking their activity on the website. If there were a way to use a form with a 'do not track' option, it would be much better. At the moment, we have to use a private browser for each record, which is not ideal. Review collected by and hosted on G2.com.

I use it to set up email automations and run email campaigns, as well as to create forms and landing pages. I also use it for lead scoring and to connect with other CRMs, allowing me to synchronize data and build automations based on user actions.

I used with two websites. Tags and triggers allows me to differenciate and trigger what needed. The integration with Shopify is easy Review collected by and hosted on G2.com.

The main limitation I’ve experienced is that some advanced customization and automation capabilities can require more technical work or additional Zoho products. I would also like to see more flexibility in certain CRM functions and deeper native integrations. Overall, however, these limitations haven’t prevented us from building an effective workflow in Bigin. Review collected by and hosted on G2.com.

Bigin solves the problem of managing prospects and follow-ups manually. It gives us one place to manage contacts, deals, pipeline stages, calls, tasks, and customer interactions. This helps us stay organized, follow up with prospects on time, and have better visibility over the sales process. Review collected by and hosted on G2.com.

Nothing meaningful. Every feature we’ve needed has been available, and the platform has continued to improve with regular updates. Review collected by and hosted on G2.com.

Managing a performance-based partner program across multiple markets requires accurate attribution, flexible commission rules, and reliable reporting. Before Trackdesk, much of this required manual processes and multiple tools.

Today, everything is centralized. We can automate partner onboarding, commission calculations, payouts, and reporting while maintaining complete visibility into program performance. That has reduced operational overhead considerably and allowed our team to focus on optimizing partnerships rather than managing them. Review collected by and hosted on G2.com.