Salon Billing Software

Some of the more advanced features can take a while to learn, especially for new users. Pricing can also get expensive as your business grows and you need to add more features or additional users. From time to time, the system can feel a bit slow, and I wish some of the customization options were more flexible. Review collected by and hosted on G2.com.

Xero helps solve the problem of managing accounting tasks manually and keeping financial information organized. It makes invoicing, expense tracking, bank reconciliation and financial reporting much easier and reduces the amount of time spent on repetitive bookkeeping. This helps me stay on top of my finances, reduce errors and have a clearer view of my business’s financial position. Overall, it saves time and makes day to day financial management more efficient. Review collected by and hosted on G2.com.

What I dislike about Calendly is that some of the more advanced features are limited to paid plans. The free version works well for basic scheduling, but additional customization, integrations, and automation options may require an upgrade. I also think the setup can feel slightly overwhelming at first when configuring multiple event types and availability rules. However, once everything is configured properly, the platform becomes much easier to use. Review collected by and hosted on G2.com.

Calendly solves the problem of coordinating meeting times between different people. Instead of exchanging multiple messages to find a suitable time, I can simply share my scheduling link and let others choose from my available time slots. This saves me time, reduces scheduling conflicts, and helps me keep meetings organized in one place. It is especially useful when arranging meetings with people who have different schedules, making the overall process faster and more professional. Review collected by and hosted on G2.com.

I'd say our connection with Salesforce could be a little bit better. Sometimes I tend to lose prospects between Salesforce and Qualified, and I have a hard time finding a prospect tagged with the Qualified campaign. It would really be nice if the integration was better, like having everything I see within Qualified embedded into Salesforce, maybe within an iframe. Review collected by and hosted on G2.com.

If you're looking to provide the best conversational marketing service to your customers on the market, Qualified is it. Not only because of the excellent product but the incredible success and support teams that make sure you're getting the most from the platform every step of the day. Review collected by and hosted on G2.com.

Qualified increases visibility into engaged prospects and offers real-time engagement, turning interest into potential sales conversions. It allows us to interface with prospects on our website, making customer engagement easier and more effective. Review collected by and hosted on G2.com.

I don’t see any significant disadvantages to GReminders. It offers lots of configuration options to choose from. The main downside, though, is figuring out where each configuration setting is located and understanding what each one is relevant for. Review collected by and hosted on G2.com.

The business problem GReminders helps to solve is automating telling customers about their appointment start date and time.

For example it automated sending of appointment dates and times, including the initial appointment confirmation, day-before reminders, and even follow-ups to request Google reviews. It also helps with notifying clients about schedule changes, such as updated dates and times in our calendar. Review collected by and hosted on G2.com.

One of the biggest challenges with NetSuite is that some processes are not very intuitive, particularly when working with financial reporting and CSV imports. Import errors can sometimes be difficult to troubleshoot because the error messages do not always clearly identify the underlying problem.

Financial reporting can also require significant customization to obtain the information in the exact format needed. I would like to see stronger and more user-friendly reporting tools, especially for cash flow analysis and financial statement preparation.

NetSuite is very powerful, but the learning curve can be steep, and relatively simple tasks can sometimes require multiple steps or customized solutions. Review collected by and hosted on G2.com.

NetSuite helps us centralize accounting and financial information across multiple entities and provides a consistent platform for AP, journal entries, bank activity, reconciliations, and financial reporting.

One of the biggest benefits for me is the ability to automate processes that would otherwise require significant manual work. For example, CSV imports allow us to upload large volumes of transactions instead of entering them individually, and saved searches help with reconciliations, research, and recurring reporting.

From a financial reporting perspective, having the ability to drill down from financial statements to the underlying transactions also makes it easier to investigate variances, support balances, and complete month-end and quarter-end reporting. Review collected by and hosted on G2.com.

Whenever I click on an invoice to maximize the screen to see it better, it doesn't do anything but zoom in to the document itself. I expect it to open up in a new tab with the full screen of the invoice. Review collected by and hosted on G2.com.

I use Stampli to consolidate and organize invoices, eliminating the need to email each vendor individually. It's user-friendly and intuitive. I value the approval tools that show who has approved invoices and my next action. Review collected by and hosted on G2.com.

The main thing I feel can be improved is the level of customisation available for invoices. The existing options are good, but having more flexibility to customise the layout and fields would be helpful. Some features can also feel a little more than what is needed for simple invoicing and payment tracking. Review collected by and hosted on G2.com.

Refrens is helping me solve the problem of managing quotations, invoices and payment tracking in one place. Earlier, keeping track of invoices and pending payments could become difficult, especially when dealing with multiple clients. With Refrens, I can create invoices quickly, keep client details organised and easily check which payments are pending. This saves time and makes the overall billing process much more organised. Review collected by and hosted on G2.com.

While Microsoft 365 is an exceptionally powerful platform, its breadth of capabilities can also make it complex to manage. Organizations often struggle to fully utilize all of the available features because of the learning curve and the pace at which new functionality is introduced. Keeping users trained, maintaining governance, and managing licensing can be challenging, particularly in large enterprises. That said, Microsoft continues to improve the platform with AI, security enhancements, and user experience updates, making it one of the most comprehensive productivity and collaboration solutions available today. Review collected by and hosted on G2.com.

Microsoft 365 solves the challenge of keeping people productive, connected, and secure regardless of where they work. By integrating communication, document collaboration, file storage, project management, and AI-powered productivity into a single platform, it eliminates many of the barriers created by disconnected tools. For me, it has enabled more efficient project and program management through Microsoft Teams, SharePoint, Planner, Outlook, and the Office suite. It has improved collaboration with stakeholders, simplified document sharing and version control, and reduced time spent on administrative work through automation and AI capabilities like Microsoft Copilot. As someone who has led large-scale enterprise programs, Microsoft 365 has helped me keep distributed teams aligned, make faster decisions, and deliver projects more effectively while maintaining strong security and governance. Review collected by and hosted on G2.com.

There are many steps to verifying your business and setting up payment processing. If you have to change a bank account, you have to go through verification again. Review collected by and hosted on G2.com.

I just started a business and was spinning in circles setting up a process to write customer agreements and collect payments. Anchor has both electronic agreements and payment processing integrated so I could put the services right in the proposal, and set how they should be billed. The customer can add their payment method right to the agreement and pay the invoice immediately. I love that in just a few minutes I had monthly invoices set up and I don't have to manage invoices moving forward. Review collected by and hosted on G2.com.

For some reason, Bill disallowed the use of certain symbols in their Memo section. They used to allow me to use the @ symbol and additional symbols like that, and now they don't. I found it quite helpful to use those and unnecessarily restrictive. I imagine there's a coding reason for it or something like that, but I wished they didn't change that. I also find the Approval process can be confusing at times, because the steps aren't specifically guided as seamlessly as they are in the iPhone app. The app moves me through the approval process really easily and smoothly. The desktop app I don't always know if the approval and payment out has processed correctly. Review collected by and hosted on G2.com.

Bill really keeps the vast majority of my payment management in one easy to use resource. It's very helpful to konw I can just handle the vast majority of my financial payment/management needs inside this program. Review collected by and hosted on G2.com.

I like everything about it. I like all of its features. Review collected by and hosted on G2.com.

Cal ID solves the hassle of manual scheduling, endless back-and-forth, and fragmented meeting management. Instead of spending time coordinating availability through emails or messages, it automates the booking process by syncing calendars, managing time zones, sending reminders, and handling rescheduling automatically.

For me, this boosts productivity and saves a significant amount of time, especially when I’m managing client meetings, demos, interviews, or team coordination. It also feels more professional for clients, since they can instantly book an available slot without delays. Features like workflow automation, integrations, and team scheduling further streamline operations and help reduce missed meetings and scheduling conflicts. Review collected by and hosted on G2.com.

The plan limits on signed documents are easy to underestimate. Bronze includes 100 signed docs a month, which we burned through within hours on day one, and the warning emails threatening to disable our documents landed mid-event, so the jump from the $39 tier to the $129 Gold tier felt forced rather than chosen. A pay-as-you-go signature add-on would fit spiky, event-style usage much better. Minor gripe: the volume of marketing and upsell emails after signup is heavy. Review collected by and hosted on G2.com.

We had to get assumption-of-risk waivers and release agreements signed by every attendee at a large company event, plus a stricter agreement for drivers where we verified age, driver's license, and insurance details. Paper would have been a check-in nightmare, and dedicated e-sign tools get expensive fast at that volume. With Jotform one person spun up both agreements in a day, attendees signed from their phones before arriving, and staff used the submissions in Tables to verify licenses and insurance during check-in. Around 800 signed documents collected over one weekend with zero lost paperwork. Review collected by and hosted on G2.com.

The initial API integration required some adjustments on our side and a good understanding of the Monetization data model. The implementation was successful, but more end-to-end examples for less common transaction-rating scenarios would make the first setup easier. Review collected by and hosted on G2.com.

We use Tridens Monetization to calculate transaction fees when pricing depends on cumulative volume within a billing cycle and on additional attributes, including source, destination, and account type. Automating these calculations removes a significant amount of manual work, applies the same rules consistently, and makes it easier to introduce or change rate plans. Review collected by and hosted on G2.com.

A few things that could use some polish: we've run into occasional outages, which doesn't happen too often but could potentially be an issue if I needed to get an urgent invoice out. I'd also love the ability to export just my search results rather than being forced to export every invoice each time - a small thing, but it'd save a lot of time. Lastly, because of how tightly Tabs integrates with our other systems, there are some restrictions on making manual updates or edits, which can be a bit limiting when we need to make a quick fix on the fly. Review collected by and hosted on G2.com.

Automated invoicing, with integrations to our other platforms such as Salesforce and NetSuite. Additional features down the line that could further automate our revenue recognition process. Review collected by and hosted on G2.com.

Honestly I havent been working with it enough to find something I dislike but at the moment I am hard pressed to find something as well. Overall the product works as intended and I hopefully do not find anything I dislike moving foward. Review collected by and hosted on G2.com.

Our first day implementing Bill360 we had a customer use the "pay now" options and that is already a one time customer that we will not have to reach out to in order to get paid. Also the outstanding payments being included on the invoice helps so much. This is one thing our owner has wanted for a long time with our invoicing. Review collected by and hosted on G2.com.

Nothing big. There are edge cases that can require help, but the support team is responsive and the issues we’ve raised have tended to show up on the roadmap. Review collected by and hosted on G2.com.

Sequence consolidated our quoting, contracts, billing, and invoicing into a single system. Instead of stitching together multiple products, we can handle them in one workflow. For a usage-based model like ours, that means fewer manual steps and far more confidence in what we do. Review collected by and hosted on G2.com.

The one gap for us is collecting documents before the appointment. We still have to chase patients separately for insurance details and any previous records, which feels like an extra step that shouldn’t exist. If this were built into the booking flow, it would complete the whole patient intake experience for us. Review collected by and hosted on G2.com.

We were losing big chunks of our day just picking up the phone to arrange appointments. Now that time goes into actually running and growing the practice. Bookings come in while we sleep, reminders go out without us having to think about it, and our no-show rate has come down quite a bit. When you’re a small team, every hour matters, and Meetergo has given us a lot of that time back. Review collected by and hosted on G2.com.

Their support is bad. There is a recent webhook issue with their API and the call identifier was not passed from their end. I've raised and followed-up with the issue multiple times. There is no follow-through on the matter and updates on whether the issue is resolved.

As you can imagine, the call identifier is important for me to use in my downstream automation and without that, everything breaks. The team is not professional in resolving the issue for me or know the severity of it all.

When followed-up again, their reply to me was "Can you test it out now?" or "These things take a bit of time but we will update you as soon as we line it up. It's been 19 hours since I reported the issue".

And I had to be the one who proactively followed-up with them. Until now I still did not get an updated. Review collected by and hosted on G2.com.

Flexible scheudling needs for my team Review collected by and hosted on G2.com.

If I had to dig deep, the only thing I could say is that I wish the analytics were a bit more in-depth. I’d also like a true test environment that’s completely separate from our production environment. Review collected by and hosted on G2.com.

We’re a high-volume distribution company with about 3,000 walk-in customers each week. Waitwhile has helped us move away from the standard “wait in line” mentality by letting customers walk around our showroom while they wait, which often leads them to discover products they might not have noticed otherwise. It also lets customers see which location has the shortest line and join our line in advance from their phone. Review collected by and hosted on G2.com.

The calendar is buggy and it doesn't offer me the option of seeing all the calendars of the whole office at the same time. I coordinate the schedule and I need to see everyone's availability. In addition, we need to color-code our appointments and B4T doesn't do that. We use Google instead. Review collected by and hosted on G2.com.

We keep practice info at our fingertips and use it to track time. I also like the task tracking and the ability to set up task flows that trigger the next step on completion of the previous. It helps me stay on top of my cases and bill all of my time. That helps my productivity and keeps the clients happy. Review collected by and hosted on G2.com.