Products

CERDAAC+C2 SIMCO Manager+C110is an ad+C2vanced cloud-based software service that provides complete program management for calibration and repair services performed by SIMCO. SIMCO Manager is included with SIMCO calibration and repair services and can be securely accessed over the web by authorized users at any time.

As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. SAS Viya makes it possible to integrate teams and technology enabling all users to work together successfully to turn critical questions into accurate decisions.

Get a comprehensive view of quality and operational performance across the enterprise and throughout your entire supply chain. Achieve better Industrial Internet of Things support with advanced data models. By combining the power of data integration, automation and analytics, SAS enables you to fully understand operational processes so you can make sustainable improvements and lower associated costs.

Shoplogix is redefining the manufacturing business by establishing a smart factory platform as the foundation for digitally transforming production performance. By enabling manufacturers to visualize, integrate and respond in real time to production performance, Shoplogix enables manufacturers to unlock latent shop floor potential and accelerate time to value

Founded in 1986, QualityLogic provides customized and turnkey quality assurance, software testing, WCAG compliance / digital accessibility services, and QA consulting to companies worldwide. The pure-play software testing company’s 200+ US-based QA engineers and QA analysts have successfully completed 6,000+ programs for some of the world’s largest brands and most innovative companies. Clients appreciate the onshore support, rapid response, flexibility, and industry-leading expertise that Qualit

DQLABS – AI-powered data quality platform that has built-in processes and technologies to improve, monitor data quality and prepare “ready-to-use” data for use across reporting, analytics and MDM solutions. DQLabs was created with the vision to provide a simple way for organizations to handle issues around data quality, governance, curation, master data management effectively. With the use of AI and Machine Learning – the sophistication of the technology is blended carefully with the art of

OneSchema Importer provides an intuitive and guided self-serve experience that embeds easily into your product. Our pre-built data validations library can fix 90% of your customer’s messy data formatting with just one click. We provide you with elegant solutions to help guide your customers through the rest. Our importer is simple to embed, and highly configurable by your developers. You can have our Importer running inside of your app within 30 minutes. If our pre-built data validations aren’t

Blending Human And Machine Intelligence To Transform Your Customer Experience.

Qualitative makes it super easy to invite, schedule, and conduct user research sessions.

Mihup is the new frontier in Conversational AI. Our platform enables enterprise developers to create customized voice interfaces with full control over brand identity and privacy. Our interaction analytics solution provides 100% analysis of a call center’s customer interactions to derive actionable insights to improve sales, collection and customer services. We are an enterprise ready platform for both native cloud or edge deployments.

Avaya Contact Center, powered by Avaya Infinity, is a cloud-native platform delivering omnichannel orchestration across voice, email, chat, and SMS with AI-powered automation, intelligent routing, and flexible deployment (cloud, hybrid, or on-premises).

BizProspex offers CRM data cleaning solutions.

Zenarate simulates any customer engagement scenario immersing customer facing team members in real life conversations while providing them real time coaching. Agents master best & required practices from home or office in a safe environment with their personal AI Coach. When new hires and underperforming tenured agents don’t use best methods, their AI Coach provides them real time feedback and asks them to try again. Training and contact center leaders receive a Simulation Scorecard certifyi

Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zo

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo

Intelex's web-based management systems optimize business performance, enable regulatory compliance, and streamline ISO initiatives through environmental, health & safety, quality management, and supplier management features.

Cloud Workforce Engagement Solutions is an affordable and easy to use cloud-based call center optimization software solution which includes workforce management, performance management, call recording and quality assurance. Call centers will start improving service levels and reducing center costs without the upfront expenses and IT requirements of traditional workforce software.

The Natterbox management portal gives control of voice

Cority empowers organizations to centralize, streamline and standardize EHS and Quality information and risk management across their operations.

Isolocity is an intuitive, cloud-based quality management that automates a company's quality management system.