--- title: Smart Factory Suite Reviews meta\_title: 'Smart Factory Suite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 36 reviews by the users' company size, role or industry to find out how Smart Factory Suite works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 36 scale: '5' date\_modified: '2026-08-24' parent\_category: name: Manufacturing url: https://www.g2.com/categories/manufacturing --- # Smart Factory Suite Reviews & Product Details Visit Website Shoplogix is a smart manufacturing software platform that provides real-time visibility into production performance, asset health, and maintenance-related events. It is designed to help manufacturers monitor operations, analyze shop floor data, and support informed decision-making across production, maintenance, and reliability teams. Shoplogix operates within the Overall Equipment Effectiveness (OEE) and Manufacturing Analytics software categories and is commonly used as a CMMS-adjacent solution to enhance maintenance and reliability workflows. The platform connects to machines, sensors, and operational data sources to collect live production and asset data from both modern and legacy equipment. This data is transformed into dashboards, alerts, and analytics that help teams understand performance trends, downtime causes, and operational constraints. Manufacturers use Shoplogix to support use cases such as production monitoring, downtime analysis, predictive maintenance enablement, energy loss detection, and continuous improvement initiatives. The platform is designed for multiple user roles, including operators, supervisors, maintenance teams, plant managers, and operational leaders. In addition to software-based machine connectivity, Shoplogix includes an Industrial Monitoring System (IMS) that uses battery-free, self-powered sensors for applications such as Machine Health Monitoring and Steam Trap Monitoring. These sensors extend visibility into asset condition and energy losses in areas where traditional wired monitoring or manual inspections are limited. Key capabilities and value areas include: Real-time tracking of OEE, availability, performance, quality, downtime, and throughput Manufacturing analytics and visual dashboards for production and asset performance Event detection and alerts to support faster response to operational and maintenance issues Predictive maintenance enablement through asset condition and performance signals Integration with existing maintenance systems to complement CMMS workflows Support for continuous improvement and standardized performance visibility Shoplogix is scalable and supports deployments ranging from a single machine or production line to multi-plant and global operations. It is used by manufacturers across industries such as food and beverage, packaging, automotive, building materials, consumer goods, and industrial manufacturing to improve operational visibility, maintenance effectiveness, and performance consistency. * * * Product Website Smart Factory Suite Seller [Shoplogix](https://www.g2.com/sellers/shoplogix) Discussions [Smart Factory Suite Community](https://www.g2.com/products/smart-factory-suite/discuss) Solution Type All-in-One Overview by Paola Gomez Show More ## Pricing Pricing provided by Smart Factory Suite. ### Production Pulse Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/smart-factory-suite/pricing) ## Smart Factory Suite Integrations (13) What do users say about integrations? Verified by Smart Factory Suite [Show More Integrations](https://www.g2.com/products/smart-factory-suite/integrations) DH Domingos H. Senior project manager Mid-Market (51-1000 emp.) 6/2/2026 "Real-time industrial monitoring and control platform" 4.5/5 What do you like best about Smart Factory Suite? Normalize and present the data collected from different equipment on a single platform. Allow the management, monitoring, and communication of data between various equipment and stakeholders. Integrate equipment from manufacturing areas by providing information related to production and maintenance indicators. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? Nothing to point out regarding negative aspects Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? The implementation of Shoplogix's real-time industrial monitoring and control solution allowed overcoming unique challenges related to change and knowledge. The experience gained over approximately 9 years with Shoplogix provided highly relevant lessons learned, notably the close and assertive support from the project management team and the involvement of the manufacturing areas and maintenance team. Another major achievement was the technical training for factory operators and their interaction with the Shoplogix platform, with the ease of use being important. The experience also provided important advice on the communication model, to make it more effective and assertive, being one of the determining factors in the platform's success. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller inviteAI Translated ![Nathan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan H.") NH Nathan H. Production Manager Enterprise (\> 1000 emp.) 6/2/2026 "Eases Job Complexity, Needs Data Reliability" 4/5 What do you like best about Smart Factory Suite? I like how easy Smart Factory Suite makes the job. Even without a lot of lean engineers or process lean people around, with the correct discipline onsite and people's proper behavior, it does the job for you. It helps in seeing the impact of smaller stoppages around the line, not just the big ones. The smaller things, like losing a couple of minutes every hour, are usually invisible, but the suite brings them to light, enabling us to correct issues quickly. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? I'm dealing with occasional spikes of data that disrupt the production line. It looks great on a smart board, showing extra data we haven't run, but it can mess up the day's data for that line and other parts of the factory. This makes it seem like we've overachieved, which isn't accurate and causes people to lose trust in the system and neglect it since they can't fully trust it. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? I use Smart Factory Suite to record stoppages in our concrete tile production, seeing small issues quickly. It makes the job easy, even without many process engineers, as long as it's managed well. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Daniel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel G.") DG Daniel G. Director de operaciones Mid-Market (51-1000 emp.) 6/4/2026 "Automated and visual analysis: useful and easy to use for day-to-day operations in the factory" 5/5 What do you like best about Smart Factory Suite? It works automatically and the information it displays visually is very useful. It is easy to use at all user levels. It helps to analyze day-to-day problems in the factory quickly or in depth. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? The Analytics part is more complicated for me to set up. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? It allows for a very deep analysis of day-to-day problems, separating by areas, shifts, groups, multiple periods. It has great flexibility in the analyses thanks to the high number of possible filters. It also allows adapting the production monitoring screens in the most convenient way for the type of user who has to attend to them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller inviteAI Translated ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 5/28/2026 "Expensive with basic features behind paywall. But Well-Organized Dashboards w/ Convenient Filtering" 3.5/5 What do you like best about Smart Factory Suite? Overall dashboard organization is logical and well organized. The filters section on the right side is also in a good position for quick access to slicers. Clicking an item in a widget for quick filtering by that item is also a very convenient feature. I appreciate that there is the option to use API integrations for export, and we will soon make use of that. The overall performance rarely requires any waiting - the databases are responsive. I am not sure how performance would be affected if we required more granular data retention for longer periods though. Pricing is too high and has been mentioned in discussions centered around continued use of this product, especially regarding Core Analytics. Specifically, documentation of functions, their syntax, variables, and examples is seriously lacking and requires support sessions at an additional charge which we do not appreciate and will highly likely not use. Because of this we opt to export raw data to do analysis in Excel and report via Power BI. And for an even higher subscription more features are added such as Andon, unique user accounts... etc, which I am totally disappointed with. User onboarding is handled via an email which links to wiki style documentation and only demonstrates the most basic kind of report, such as Total Production. Widget templates are appreciated though. Support is mostly sufficient via ticketing system. For a recent overall implementation support request we have been waiting with no contact for a period. Ai features are available at an additional cost and we are especially not interested. Just saying 'AI assisted' is nowhere near enough for a savvy AI user to evaluate the value. Support recently said that a request in a report to include a column for current production count at the time of a downtime event was a 'unique' request and would take time to figure out how to provide that. To me that is also very basic. The fact that it is not apparently simple is concerning. The database table relationship is nice to see from a data analysis perspective, although the tables could be larger. Combined with the data retention policy and the price we are paying it is difficult to understand how a more generous retention policy and more robust database is not standard. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? Specifically price, unintuitive and nonstandard functions and syntax, undefined variables hidden behind a paywall. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? Providing immediate visibility of our lines uptime and downtime allows us to follow up with operators and refer to recurring issues. It shows us where to start looking in our Root Cause analysis Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Edith D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edith D.") ED Edith D. Spéciliste - optimisation de la production Mid-Market (51-1000 emp.) 4/9/2026 "Intuitive whiteboard and visual analytics with real-time updated data" 4.5/5 What do you like best about Smart Factory Suite? Ease of use at the Whiteboard level, beautiful visual presentation. At the Analytics section, beautiful visual presentation of tables and charts. Data accessibility and good real-time updates. At the Support level: fast response and accessibility in terms of problem resolution, additions, questions about functionality, and adding users. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? Lack of options in Whiteboard; for example, correcting the quantity of production produced, correcting a source data error (from a said machine tag). In Analytics: lack of options, for example, to add targets by machine. Some NFR tickets are open without any follow-up on the status of the request. Adding, finding formulas are more difficult to execute, complexity in understanding the structure. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? Quick, reliable indicators. Information disseminated in real-time for all users. Rapid communication of problems/issues for all departments. Review collected by and hosted on G2.com. Show More Response from Paola Gomez of Smart Factory Suite [Editedit](https://www.g2.com/survey_responses/smart-factory-suite-review-12608118/official_response/edit) Thank you, Edith, for taking the time to share such thoughtful feedback. We’re glad to hear that Shoplogix is helping your team with real-time production visibility, clear visual analytics, and faster communication across departments. It’s great to know that the Whiteboard, analytics tables and charts, and overall data accessibility are making it easier for your team to see what’s happening on the shop floor and act quickly. We also appreciate your comments about our support team and their responsiveness when questions, user updates, or functionality requests come up. Your feedback around data corrections, job data updates, machine-level targets, formulas, and ticket follow-up is also very helpful. We understand how important it is for manufacturing teams to have accurate production data they can trust. At the same time, one of our goals is to preserve the “machine truth” coming directly from equipment signals, which is why manual data corrections can sometimes be more complex. That said, we know there are real situations where source data errors or job data corrections need to be handled more easily. Today, our support team helps manage these requests through our ticketing process, and we’re actively working to improve this experience. We’re also introducing new job data correction capabilities through a “Job Admin” role, which will make it easier for authorized users to update and manage job-related data directly. Thanks again for your review and for helping us continue to improve Shoplogix for manufacturers using real-time data, visual management, and analytics to improve daily operations. Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated LC Luis C. Production Key User at IT Mid-Market (51-1000 emp.) 6/1/2026 "Real-time monitoring and key analysis to boost productivity" 4.5/5 What do you like best about Smart Factory Suite? The most useful aspect of Smart Factory Suite is being able to monitor production in real time. A good prior analysis allows for obtaining relevant information about the use of available capacity and opening improvement plans on the causes that lead to productivity losses. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? At the operational level, I only miss the implementation of work orders in real time, in order to return the actual costs also in real time. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? Smart Factory resolves the invisibility of what happens in production. It brings waste to light and allows direct feedback on what happens at the Gemba to propose improvement actions where necessary. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller inviteAI Translated MM malik m. Maintenance Supervisor Enterprise (\> 1000 emp.) 4/8/2026 "Real-Time OEE Tracking with Easy PLC Integration and Actionable Downtime Insights" 5/5 What do you like best about Smart Factory Suite? We are able to track real time OEE and it singles out our down times. indicating where we need focus and how to get things up and running better. it integrates with most of our PLC and it actually quite easy to integrate. the Performance can be monitored with real time data and analysis. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? I think this is something to do at our end but sometimes it starts logging our production as scrap and then it has to be moved to good product but i think this is a glitch and we can rectify it easily. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? We are tracking our Performance, Our repairs, our pricing & ROIs on repairs,. the mean time for failure and the mean time to repair are tacked by this software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JB Joshua B. Director of Operations Mid-Market (51-1000 emp.) 5/1/2026 "Real-Time Insights and Custom Analytics That Drive Cost Savings" 4.5/5 What do you like best about Smart Factory Suite? I love the fact that you can receive real time information and that it has the ability to be broadcast throughout the company. Analytics reports that can be built for specific meeting types is also a benefit. We have been able to show some cost savings and pricing wins with running downtime analysis by sku, which has helped limit overtime and spend in most areas. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? The only real "complaint" is that we do not have the ability to add/remove downtime reasons on our own. We have some instances where we go too in depth with downtime reason codes, and some instances where we are too vague. All other aspects of Shoplogix have been really good for us. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? Identification of continuous process failures that seem minimal when looking at a process, but add up throughout a year. Being able to identify and focus on what we believe were smaller issues, has been very beneficial. The addition of the Fixit system for our Maintenance Department to organize PM's vs paper copy forms we used to use, has been great for us as well. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Malik Abdul Rahim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Malik Abdul Rahim M.") MM Malik Abdul Rahim M. Maintenance Supervisor Enterprise (\> 1000 emp.) 4/8/2026 "A Valuable Tool for Tracking OEE and Downtime" 5/5 What do you like best about Smart Factory Suite? We track our OEE along with downtime, it helps us single out the top downtime for the day or however we scale it to be . It already separates the headers for us. It is an extremely viable tool for maintenance professionals with a TPM goal. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? I think its something on our end, but every once in a while and we do not know why, it starts logging our numbers as "scrap" and it has to be manually moved back to being a good production. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? We are tracking our MTTR and MTBF with this tool. It helps us avoid repetitive issues and we can plan better. The hourly dashboard function is amazing. We can see what's hindering good performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") IA Verified User in Automotive Enterprise (\> 1000 emp.) 4/10/2026 "Simple to Implement, Stable, and Packed with Shop-Floor Insights" 4.5/5 What do you like best about Smart Factory Suite? The basic concept is quite simple, which makes it easy to implement. You also get a lot of data presented in different views, and it can be used on the shop floor as well. It can be applied to both machines and manual stations, using simple sensors or other systems already used during the cycle. Overall, the system is very stable, and the price is quite reasonable for what you get. Support is very helpful and responds quickly. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? Some of the calculations are fairly difficult to understand and explain. The Whiteboard could also be more adjustable and flexible. Analytics is a great part of Shoplogix, but the data is only added to its database at a little more than hourly intervals, which can be limiting at times. It would help to have more widget templates, easier export to other dashboards, or AI support that could assist with duplicating widgets. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? It provides a clear preview of the main issues on the lines, such as scrap and downtime. You can track these issues over time, visualize them on the shop floor, and use them to generate the KPIs the plant requires. Review collected by and hosted on G2.com. Show More Response from Paola Gomez of Smart Factory Suite [Editedit](https://www.g2.com/survey_responses/smart-factory-suite-review-12611296/official_response/edit) It’s great to hear that Shoplogix has been easy to implement, stable, and useful across both machines and manual stations. We’re glad it’s helping your team identify issues like scrap and downtime, track performance over time, and generate the KPIs your plant needs. Your feedback on calculations, Whiteboard flexibility, analytics timing, templates, exports, and AI-assisted dashboard creation is helpful. We’re already working on clearer formula visibility, faster analytics, and improved Whiteboard reporting for real-time area overviews, shift performance, and daily meetings. We also offer SLX dashboard templates today, but agree there’s room to make templates easier to find and adapt. Thanks for the thoughtful feedback. It helps us keep improving Shoplogix for manufacturing teams using real-time production data and analytics to improve plant performance. 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