Products

Rootly is a Slack-native incident management app and platform that automates tedious manual work during incidents. 1,000's of users around the world trust Rootly daily to create a simple, consistent, and delightful incident management process. Some things you can do and automate with Rootly: - 🧪 Creating dedicated incident channels, Zoom rooms, and Jira tickets - 🧑🏾‍🤝‍🧑🏾 Looping in the right teams/responders and assign roles (e.g. Commander) - ⏰ Setting reminders and tasks (e.g. upda

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

See the cost of effective spend management. From fast growing startups to mid sized businesses with complex spending needs. Find out how Spendesk can help your business spend smarter.

ClearFeed is an AI-powered support platform designed to streamline customer and employee interactions within Slack and Microsoft Teams. By converting chat conversations into support tickets, ClearFeed enables service teams to promptly address requests while adhering to service level agreements . This approach helps manage information overload and ensures that critical matters are prioritized and resolved efficiently. Key Features and Functionality: - Intelligent Reminders: Monitors Slack chan

Kapa.ai is an AI-powered platform that transforms your existing knowledge base into a reliable, production-ready assistant capable of instantly answering technical questions. By integrating with over 40 technical source connectors, including documentation, tutorials, chat logs, and GitHub issues, Kapa.ai ensures accurate and context-specific responses. Trusted by companies like OpenAI, Docker, and Reddit, it enhances developer support by reducing response times and identifying documentation gaps

Kindly is one of Europe’s leading chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. Among our customers are Adecco, VOI, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. With Kindly, you

Darwin Attack® is a real-time penetration testing platform developed by Evolve Security, designed to enhance the efficiency and collaboration of security information within organizations. By integrating data management, communication, and reporting functionalities, Darwin Attack® enables proactive security measures, thereby improving compliance and reducing risk. The platform allows for continuous monitoring and immediate identification of vulnerabilities, facilitating prompt remediation actions

SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

Strac is a 1-stop shop for all things PII (Personally Identifiable Information). Strac is a Data Loss Prevention software that protects businesses from security and compliance risks by a) automatically detecting and redacting sensitive data across all communication channels like email, slack, zendesk, google drive, one drive, intercom, etc. and b) protecting sensitive data on front end apps and backend servers such that sensitive data never touches servers. Integrate with your SaaS apps in minu

Securden Password Vault for enterprises is a simple, scalable, and enterprise-grade credential management solution available in both cloud (SaaS) and on-premise (self-hosted) editions. It centralizes credential storage, enforces strong access controls, and simplifies governance for IT teams of all sizes. The software supports secure storage, management, and automated rotation of credentials, along with reports and insights that help administrators maintain oversight. Mobile applications for i

Workent turns your Slack connections with customers into a revenue machine Using Slack with customers has major upsides including: - Brings customers and internal teams together - Informal, friendly and instant responses - All Information in one place supporting seamless hand off Worknet helps Account Executives and Customer Success Managers take it to the next level - Execute what's important effectively - smart unified inbox and prescribed guidance for AEs and CSMs - Engage pro

One app to boos them all. Integrate, sync or migrate Jira, AzureDevOps, Asana, Wrike, ServiceNow, Zendesk, Trello, GitHub, and GitLab.

Instant answers for any question. Create an AI that knows about your company knowledge and can instantly answer any question. Add it to your Slack or Teams, help desk, or website. Train eesel on your help center, Google Docs, Confluence, Notion, Sharepoint, and any other app. It takes 1 click to set up, and is fully private. Team chat: eesel can automatically jump in and answer questions in your Slack or Microsoft Teams. No more awkward DMs or clunky doc search. Helpdesk: eesel can automatic

The EdgeTier platform is a complete customer conversation analytics platform that helps brands dramatically improve their customer experience through the insights hidden within their support and survey messages. It's hard to manage high-volume, fast-paced, multi-lingual customer conversations in B2C environments. There is relentless pressure to meet service level agreements, continually improve customer satisfaction, and report insights back to the business. Operations managers and customer expe

SweetHawk offers apps for Zendesk to boost productivity.

Hyro Adaptive Communications platform automatically scrapes a variety of data sources such as website, databases, APIs and beyond. With its Adaptive text, voice, and touch capabilities that adjust to changes in context Hyro empowers some of the world's leading brands that are leveraging its innovative machine learning and Natural Language Understanding engine — that allow them to deliver next-gen conversational experiences that keeps their customers engaged, and increase conversions. What's mor

Fini is an AI-first customer support platform helping companies deliver 5 star customer support experiences with zero code. Fini integrates with your internal company data and helps solve ~70% of customer support issues across platforms (Email, Chat, Slack, Intercom, Discord, Zendesk, Front, etc.) using Generative AI. Fini can be deployed in 100+ languages. Fini is backed by YC and Matrix, and is helping 100+ companies globally including Duolingo, Distrokid, Meesho.

CRM and Deals is a Zendesk Support add-on that helps fetch sales right from your tickets. More about its features: - Create custom sales pipelines with multiple stages - Create custom deal forms to collect all the sales necessary details - Create products and link them to specific deals - Assign different statuses to CRM users - Forecast sales over specific time periods - Measure sales team performance - Keep track of all events (actions) With CRM and Deals, it's easy to unify s

OneDesk's project management software allows project managers to assign tasks, manage projects and portfolios, and track timesheets.

When companies rely on manual actions, valuable time is often wasted updating systems instead of focusing on work that drives the business forward. Zenphi is a powerful No-Code process automation solution, designed for Google. With Zenphi you can automate simple to complex business processes (i.e. HR Onboarding, CRM workflows, Invoice Management, Inventory Management, Service request, multi-step approvals) without the need to write code. You drag, drop, and automate. Zenphi runs on GCP and op