---
title: Zenphi Reviews
meta_title: 'Zenphi Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 16 reviews by the users' company size, role or industry to
  find out how Zenphi works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 16
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# Zenphi Reviews
**Vendor:** zenphi Group Pty. Ltd.  
**Category:** [Google Workspace Utilities Software](https://www.g2.com/categories/google-workspace-utilities)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 16
## About Zenphi
Zenphi is an enterprise-grade, no-code automation platform built to deploy, monitor, and manage AI workflows and AI agents natively within Google Workspace. Zenphi transforms the Google ecosystem into a high-integrity orchestration layer, enabling organizations to embed AI into their core operations while maintaining full control and predictability. Accelerate Deployment with ZAIA: Zenphi AI Assistant (ZAIA) allows teams to build workflows from plain English prompts or uploaded flow charts, ensuring maximum productivity and fast deployments of any workflow. Design and deploy governed AI agents with conversational interfaces like Google Chat in minutes (AI Studio): Zenphi allows teams to create agents fully governed on behavioral and data level and deploy them in conversational interfaces like Google Chat in minutes. Just log into AI Studio, connect it to your workflows, set up the guardrails on the data level — and let your employees not only get answers to their questions, but also trigger workflows, approve requests and assign tasks. All through the conversational interface. Zenphi&#39;s solutions — Intelligent Invoice Processing: Build workflows that capture, extract, and verify invoice data against POs, triggering human review only for discrepancies. — Automated Document Validation: Instantly verify the integrity, completeness, and compliance of contracts or onboarding files directly within Google Drive. — Document Workflows: Zenphi automates document generation and assembly, using Google Doc and Word templates, while offering AI-driven document generation wherever needed. It also automates everything what happens to a document after it created or arrived — reading it, routing it, getting it approved, and storing it. — Approval Workflows: Zenphi allows teams to automate sequential and parallel approvals. Supports conditional routing based on amount, type, department, or any field. Flexible setup for automatic escalation if approval isn&#39;t received by deadline Google Workspace Administration: Automate user onboarding on Google Workspace, offboarding, data archiving, drive audits, Group creation, license management and all IT Service delivery tasks without Apps Script. Being native to Google Workspace, Zenphi offers the widest range of Google admin actions and first-class actions, and helps teams automate Google Workspace administrations tasks in hours vs weeks or months. Why Choose Zenphi? Deterministic Execution: Build AI agents that follow strict business rules and logic, providing consistent, auditable outcomes at scale. Governance &amp; Compliance: As an ISO 27001-certified and HIPAA-compliant platform, Zenphi provides centralized monitoring and full audit trails for every automated action. Native Google Orchestration: Manage Google Workspace Admin tasks—user provisioning, license audits, and access management—without leaving your secure ecosystem. Scalable pricing: Zenphi doesn&#39;t chatge per user, per seat or per flow run. Pricing is predictable and scalable, based on the operations you need to automate. Use cases IT &amp; Ops: Google Workspace administration, role-based access control, and security policy enforcement. Finance: Accounts payable automation, expense management, and 3-way invoice matching. HR: CV screening, employee agreement signing, and automated onboarding/offboarding workflows. Legal &amp; Sales: Contract lifecycle management, automated quote generation, and compliance validation.



## Zenphi Pros & Cons
**What users like:**

- Users love Zenphi&#39;s **automation capabilities** , streamlining workflows and enhancing productivity with no coding required. (6 reviews)
- Users value the **increased work efficiency** with Zenphi, enabling automation and allowing focus on critical projects. (5 reviews)
- Users find Zenphi&#39;s **ease of use** exceptional, enabling quick creation of diagrams without needing extensive training. (4 reviews)
- Users value the **efficiency** of Zenphi for automating tasks, saving time, and enhancing productivity in projects. (4 reviews)
- Users love the **simplicity and user-friendliness** of Zenphi&#39;s interface, making task creation effortless for everyone. (4 reviews)
- Automation Ease (3 reviews)
- Users appreciate the **easy setup** of Zenphi, enabling quick automation of tasks without coding, boosting productivity. (3 reviews)
- Simple (3 reviews)
- Team Collaboration (3 reviews)
- Time-saving (3 reviews)

**What users dislike:**

- Users find the **customization difficulty** of Zenphi to limit their ability to tailor the platform to specific needs. (1 reviews)
- Users find the **difficult setup** of Zenphi challenging, especially if they aren&#39;t familiar with the tool. (1 reviews)
- Users find Zenphi&#39;s interface **not intuitive for non-IT users** , making complex workflows challenging for novices. (1 reviews)
- Users find that the **documentation issues** can hinder effective use, especially during initial setup and advanced feature utilization. (1 reviews)
- Users find Zenphi&#39;s **functionality limitations** challenging, especially for non-IT users and during off-hours for support. (1 reviews)
- Users find the **learning curve challenging** , especially for novices and due to limited US support availability. (1 reviews)
- Limited Customization (1 reviews)
- Limited Flexibility (1 reviews)
- Not Intuitive (1 reviews)
- Users report **poor customer support** , especially during US business hours, impacting their overall experience with Zenphi. (1 reviews)

## Zenphi Reviews
  ### 1. Easy Google Workspace Workflow Automation That Saves Time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about Zenphi?**

I like how easy Zenphi makes it to automate workflows in Google Workspace. It saves a lot of time on repetitive tasks, and the integrations with other Google tools make processes much smoother.

**What do you dislike about Zenphi?**

Sometimes the setup for more complex workflows can take a bit of time to understand, especially when you’re first getting started with the platform.

**What problems is Zenphi solving and how is that benefiting you?**

Zenphi helps automate repetitive tasks in Google Workspace, which reduces manual work and saves time. It helps streamline workflows like document handling, approvals, and notifications, making everyday processes more efficient and organized.

  ### 2. Zenphi: A great automation tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Avtar S. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Zenphi?**

I like most about Zenphi is  the flexibility it provides. You can create conditions from scratch, so you can create the workflows that are  most suitable and convinient for you. This feature enables me to set up triggers based on particular criteria, so that  my automation becomes more ordinary and more efficient.

**What do you dislike about Zenphi?**

Honestly, there's nothing I don't like about Zenphi. It's a user-friendly tool with great features.

**What problems is Zenphi solving and how is that benefiting you?**

Zenphi is benefiting me in alot ways by solving alot of problems.Let me give you an example you can click any button within your workflows to decide exactly where and how actions happen. This customization lets you fine-tune processes, cutting out any unnecessary steps and making everything run smoothly. Zenphi combines ease of use with powerful features, making it the top choice for anyone looking to optimize workflows both creatively and efficiently.

  ### 3. Effortless and Efficient Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cristian C. | Administrador, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about Zenphi?**

I like its ease of use and how it enables workflow automation without coding. The integration with Google Workspace is seamless and simplifies many repetitive tasks.

**What do you dislike about Zenphi?**

Sometimes, the initial setup can take time if you're not familiar with the tool. Also, some advanced features may require more documentation or support to fully utilize.

**What problems is Zenphi solving and how is that benefiting you?**

Zenphi eliminates the need for manual repetitive tasks by automating workflows in a simple and efficient way. This saves time, reduces human errors, and allows me to focus on more strategic activities. Additionally, its integration with Google Workspace makes it easy to manage documents, forms, and approvals without requiring coding. Thanks to Zenphi, I can streamline processes at work and improve productivity.

  ### 4. Automation of repetitive tasks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daryl W. | General Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Zenphi?**

I mainly like that I have been able to automate processes that are repetitive and have helped me to have a higher productivity. All the processes are without coding, so from the beginning it was not difficult to start and it allows me to focus more on creating marketing strategies that are successful, reducing time on other tasks

**What do you dislike about Zenphi?**

I really have not disliked it at all, on the contrary, I feel that it is a platform that has helped me a lot in my evolution and good performance

**What problems is Zenphi solving and how is that benefiting you?**

It helps to evolve in sales strategies by closing deals faster than normal and being more efficient with clients

  ### 5. Easy automation software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanjana C. | Designer and Developer, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about Zenphi?**

I liked zenphi because it takes care of work like sending updates and managing approvals automatically. It saves a lot of time and reduces mistakes, allowing project me to focus on more important tasks and improve overall project efficiency.

**What do you dislike about Zenphi?**

From my point of view everything is good.No complaints !

**What problems is Zenphi solving and how is that benefiting you?**

Zenphi helps me with the hassle of sending updates all the time. Before, I had to keep messaging my team about how the project was going, and it took forever. Now, Zenphi takes care of that for me automatically, so I can focus on the more important stuff. It really makes my work life a lot easier!

  ### 6. Best Ticketing Tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim R. | Head of Technology, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Zenphi?**

Zenphi is ease to use, user interface us user friendly that help user to create a tasks. There is no need for specific training to required and tags are so helpful as a QA team member to sort the tasks according to the features, building dashboard that helped me a lot documentation wiki's.

**What do you dislike about Zenphi?**

Zenphi has all in one functionality that  suited my needs.

**What problems is Zenphi solving and how is that benefiting you?**

Overall Zenphi is good Ticketing tool to work.

  ### 7. Easier and Faster approval workflows for our orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer R. | Chief Operations Officer , Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2025

**What do you like best about Zenphi?**

Zenphi enables me to set up a workflow where requests are automatically sent to the right approvers, and I get real-time updates as approvals happen, they are easy to use.

**What do you dislike about Zenphi?**

No, I have to say that Zenphi's Support team is amazing- super friendly and responsive. They are always there to help guide us through the process and ensure we were on the right track.

**What problems is Zenphi solving and how is that benefiting you?**

Zenphi solves the problem of manual approval workflows and data entry, which were slowing down our procurement processes. By automating purchase order approvals and integrating seamlessly with our procurement system, Zenphi ensures that the entire workflow is streamlined and that all tasks from sending puchases confirmations to updating inventory levels-are handled automatically

  ### 8. Excellent software that help you to organize your  software task.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nik F. | CEO, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2025

**What do you like best about Zenphi?**

Zenphi help you to organized based on priorities your task, deadline.

**What do you dislike about Zenphi?**

Nothing, excellent application, I have found in Zenphi a good tool to develop an organized projects.

**What problems is Zenphi solving and how is that benefiting you?**

With Zenphi, I can build any kind of application in a very short time. Very easy to use and a lot of possibility to extend the application with some easy development.

  ### 9. We use Zenphi for Workflow Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Omid A. | Solutions Engineer | CEH, Security+, Network+, Computer Hardware, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2025

**What do you like best about Zenphi?**

We use Zenphi build a custom integration of desk, projects and cliq. This allows us to manage all our tasks include projects, shipments and accounting.

**What do you dislike about Zenphi?**

The low code platform makes it a bit  less customizable

**What problems is Zenphi solving and how is that benefiting you?**

We have had a great success with Zenphi and it has allowed us to come up with our own solution to various issues.

  ### 10. Can't live without Zenphi now.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ray H. | CEO, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2025

**What do you like best about Zenphi?**

I really like the simplicity of the user interface. It makes it easy for someone to get started even if they don't have experience with similar tools.

**What do you dislike about Zenphi?**

I would like advanced tool for handing time tracking

**What problems is Zenphi solving and how is that benefiting you?**

Good experience. Easy to share board with my team. Visual way of seeing workload.

  ### 11. Best Diagramming Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexey B. | CEO of Rocketech Software Development, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2025

**What do you like best about Zenphi?**

Best tool to create diagrams and flowcharts, super easy UI, Ability to do draw multiple diagrams and charts.

**What do you dislike about Zenphi?**

nothing to dislike about Zenphi tool because there tools create flowcharts

**What problems is Zenphi solving and how is that benefiting you?**

Best tool available in the market to draw diagrams, great tool to draw diagrams for meetings, product demos.

  ### 12. Zenphi Transformed Our Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timothy K. | Technical Support Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2024

**What do you like best about Zenphi?**

We had workflows built and deployed within the first week of our engagement with Zenphi.  Not long after we had already realied our ROI.  The product is used all day, every day.   As it is a SAAS solution it was easy to integrate.

**What do you dislike about Zenphi?**

While it is no-code it could more intuitive for non-IT users.   A novice user would not be able to build complex workflows.  Secondly, since they are based in Australia it can be difficult to get live customer suport in the US during normal business hours.

**What problems is Zenphi solving and how is that benefiting you?**

Has completely transformed Google Administration.   Secondly, it has cut down repeatable tasks and documents by nearly 90%,

  ### 13. Powerful automation for smooth team operations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sourav V. | Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about Zenphi?**

The best thing about Zenphi is that if your entire workspace is based on Google products, you can trust it. As the team grows, it becomes challenging to manage team workflow. This is where Zenphi works like a charm!

**What do you dislike about Zenphi?**

It's only made for Google products. I wish it would help with other tools like Microsoft as well. We were already using Google tools, so it was easy for us. But for companies managing their workspace using products other than Google's, it doesn't offer much.

**What problems is Zenphi solving and how is that benefiting you?**

As our team grew, we observed that we were doing many repetitive tasks. Initially, we used Zapier but soon, it became expensive with limited options. Then, we found Zenphi, which helped us solve the automation problems like training a new member or following our typical workflow.

  ### 14. Zenphi - Great tool for Automating business processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gaurav J. | Designated Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about Zenphi?**

Zenphi is great tool to automate all the internal business processes be it assinging tasks, automating emails etc. It is a one stop solution for automating all kind of business processes.

**What do you dislike about Zenphi?**

For a small project or organisation, pricing is very high. Further, for a layman, some code may be very technical to understand.

**What problems is Zenphi solving and how is that benefiting you?**

Zenphi helps to automate workflow by providing end to end solutions. Since it is built around google workspace, therefore it has also helped in interoperability.

  ### 15. Very easy to set up and good administrative control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarthak R. | NLP Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about Zenphi?**

Gave very good administrative control over our account handling process and helped automate handling of documents and google form information without requiring the tech team to go through new interns' details manually.

**What do you dislike about Zenphi?**

It's mostly useful for Google account services and we had some trouble with that since our company used Microsoft 365 tools. Competitors like Zapier don't have this constraint.

**What problems is Zenphi solving and how is that benefiting you?**

Zenphi has a bunch of automation workflows to choose from. We handled our new interns' access to our platforms through Zenphi automation and set up flags to revoke access temporarily whenever we suspected something was wrong.

  ### 16. It improves the performance of many functions and increases our ability to serve customers better.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amira D. | Site Architect, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2022

**What do you like best about Zenphi?**

I really like how Zenphi automates a lot of our functions, and I really enjoy the ease of use that enables us to streamline a lot of operations, and manage data efficiently. I really appreciate how Zenphi's job automation gives us more flexibility and high-quality capabilities that help us manage workflows and assign tasks.

**What do you dislike about Zenphi?**

Zenphi doesn't involve a lot of complications, and with practice you won't find anything to dislike.

**What problems is Zenphi solving and how is that benefiting you?**

Zenphi's capabilities have helped us manage all functions in one place, and collaborate more effectively with colleagues as well as customers.



- [View Zenphi pricing details and edition comparison](https://www.g2.com/products/zenphi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+22%3A40%3A48+-0500&secure%5Bsession_id%5D=583ea682-377c-45e4-be71-988d620cb7ee&secure%5Btoken%5D=5f496d9f0144c0a339a7c96325d9799b249bd6c6edd9ea351804b0637cb6fd24&format=llm_user)
## Zenphi Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)

## Zenphi Features
**Setup**
- Activities
- Flows
- Dependencies
- Notifications

**Data Sources**
- Software
- Spreadsheets
- Documents

**Generation**
- Templates
- Automation
- Branding

**Digital Workflows**
- Logic and Conditions
- No-Code Or Low-Code
- Document Management

**Data Capture**
- Multi-format Support
- OCR Capabilities

**Agentic AI - Google Workspace Administration**
- Autonomous Task Execution
- Cross-system Integration

**Agentic AI - Google Workspace Utilities**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Management**
- Updates
- Audit Trail
- Integration

**Forms**
- Data Mapping
- Templates
- Mobile-Friendly Forms

**Data Extraction**
- Entity Recognition
- Text Classification

**Delivery**
- Workflow
- Schedule
- Batch

**Automation**
- Workflow Automation
- Workflow Mapping
- Real-Time Updates
- Robotic Process Automation

**Generative AI**
- AI Text Generation

**Data Validation**
- Accuracy Checking

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Image-to-Text

**Workflow Automation**
- Batch Processing
- Process Integration

**Agentic AI - Digital Process Automation (DPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Document Management**
- Search Functionality
- Version Control

**Agentic AI - Document Generation**
- Autonomous Task Execution

**Machine Learning**
- Custom Model Training

**Natural Language Processing**
- Sentiment Analysis

**Semantic Analysis**
- Contextual Understanding

**Data Integration**
- API Support

**Security**
- Compliance Standards
- Data Encryption

## Top Zenphi Alternatives
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