Strac Reviews & Product Details

As a company that handles sensitive data within our customer support tool, ensuring the security and compliance of this information is one of our cornerstones. Our chat messages often contain sensitive customer data, necessitating a reliable solution to identify and remove such information promptly.

After evaluating several vendors for easy integration with our support tool, we chose Strac.

Their platform stood out due to its easy integration process, responsive and supportive team, and advanced machine learning capabilities. Strac's sophisticated PII detection mechanism, support for identifying sensitive data in attachments, quick redaction times, and an extensive list of supported sensitive data elements have greatly enhanced our data security measures. Additionally, their swift support and responsiveness to feature requests are outstanding.

We are happy with Strac’s ability to customise features for us to suit our needs better.

We look forward to continued collaboration and ML model enhancements.

Strac has been a crucial addition to our data security toolkit, and we highly recommend their services. Review collected by and hosted on G2.com.

Nothing crucial, we look forward to continued collaboration and ML model enhancements. Review collected by and hosted on G2.com.

Collecting and processing sensitive personal data is an integral part of our business. To service our customers, we use a significant number of 3rd party SaaS applications. Customer data is processed in collaboration with SaaS apps like Google Workspace, Slack, Customer support, and more. We wanted a solution to continuously monitor real-time messages and unstructured documents (like PDF, images, screenshots, docs, spreadsheets, zip files, etc.) and reduce sensitive data from those sensitive messages after they were processed. Strac's unique Data Discovery and DLP capabilities with remediation capabilities like redaction, moving data to the vault, and easy-to-use dashboard made it easy for us to adopt Strac. They are very good at accurately identifying and redacting sensitive data with their machine learning and OCR models. And they have a solid process for addressing any false positives. Integration was easy as it was all SaaS and agentless. Strack customer support is very supportive. Review collected by and hosted on G2.com.

"A few features are still being built. They are good at receiving feedback and prioritizing tasks. We've been very happy with them." Review collected by and hosted on G2.com.

Our support team was looking for ways to offer a more robust omnichannel experience for customers without compliance risk. We get all kinds of sensitive information as we are in financial space - SSNs, card numbers, etc. When came across Strac, it was one of the easiest security tools I’ve seen. It was simple, easy to understand and use, and more importantly - it actually worked. Their machine learning models were accurate, did the right detection and even redaction when needed. The pricing is affordable and the customer service is readily available whenever we have a question. Implementation was a breeze and we were even able to set up SSO with Azure.

I highly recommend Strac for your data discovery and DLP (Data Loss Prevention) needs. Review collected by and hosted on G2.com.

I’ll definitely come back and post anything that is negative about them. But so far, it is 10/10 for us. Review collected by and hosted on G2.com.

As a senior security engineer, I need to ensure no sensitive data is floating across our SaaS apps - Google Workspace, Slack, GDrive, or sensitive data posting on Generative AI Apps like ChatGPT, Anthropic Claude, etc. Strac has been a great partner for us from both DSPM (Data Security Posture Management) and DLP (Data Loss Prevention). It continuously scans, discovers and automatically classifies sensitive data (both unstructured text and unstructured documents) with its machine learning/OCR models. The dashboard is easy-to-use with all the necessary findings and reporting. We get the necessary Slack alerts to know what is happening within our environment. Review collected by and hosted on G2.com.

No Complaints so far. They are always on top of any issue that we report Review collected by and hosted on G2.com.

As part of NIST-CSF, we were required to have a DLP (Data Loss Prevention) software. We did a POC and compared Strac with other competitors like NetSkope. Strac was hands down a) very easy to setup b) once it was setup, we could see the actual findings and alerts for it, c) very responsive support - their engineering team actively listens to any feedback and responds to all issues. We leverage the major SaaS integrations and also their AI DLP solution which protects us from sharing sensitive data over ChatGPT, Google Gemini, Anthropic Claude, etc. Their dashboard and UX is pretty straightforward and gets our job done. Review collected by and hosted on G2.com.

Its not so much what I dislike about Strac but Strac is service specfic. Which worked for us but if you are looking for something does does a blanket wide coverage Strac isn't the right fit for you.

-edit- I stand correct Strac do have an agent DLP that runs on the device and can do DLP "blanket wide coverage". Review collected by and hosted on G2.com.

The title says it all. We deal with financial services customers and hence a lot of sensitive PII data is being interracted with. For compliance, cyber security, and regulation reasons, we wanted a true DLP (Data Leak Prevention) solution that would detect and redact any sensitive message or attachment. Accuracy and ease of use is also very important to us. There are lots of DLP tools out there on the market but no one is as accurate like Strac. Their machine learning model picks up any kind of attachment/image that may contain sensitive data. I was hesistatnt to sign up at first, yet after seeing how the software works, I was convinced it is the right tool to use for DLP. Set-up was easy and we had (and continue to have) hands-on support. I cannot say enough good things about the Strac team's customer support as they have shown tremeandous care and interest while assisting us and answering questions. Review collected by and hosted on G2.com.

No Complaints as everything worked perfectly and as it should. Anytime we have a question, Strac answers immediately. Review collected by and hosted on G2.com.

We realized the importance of keeping our customer details safe, especially given the personal data we manage in our support channel. To address this, we were on the hunt for a Data Loss Prevention (DLP) solution that could identify and mask sensitive information effectively. Strac truly delivers on this front. With their machine learning-driven technology, they accurately pinpoint and redact sensitive data. Setting up their system was straightforward, and their support team is both efficient and always ready to assist. Simply, Strac is the best solution if you are using Intercom. Review collected by and hosted on G2.com.

It's tough to find any downsides with Strac. They've really stepped up and nailed our DLP needs. They've gone above and beyond, making sure our data stays safe and sound. Review collected by and hosted on G2.com.

We receive sensitive data in our customer support tool. Sensitive data is in our chat messages and also in audio recordings we receive from customers. For security and compliance reasons, we wanted a solution that could identify sensitive data and remove it from our customer support app.

Strac solved that problem for us with their highly accurate machine learning and OCR (Optical Character Recognition) software. After weeks of researching, Strac was the only solution I could find on the market that identifies sensitive data in audio recordings. It was literally a 15 min onboarding. We did a quick demo with them and saw instant value. Very easy to use, easy to integrate, and accurate. Review collected by and hosted on G2.com.

They have been on top of all action items. Nothing to dislike so far. Review collected by and hosted on G2.com.

Strac SaaS DLP is a data loss prevention tool that has benefited our company's data security in a number of ways. Strac has helped us identify, protect, and redact customer's sensitive data such as PII and PHI (Health data) across different communication platforms. I particularly believe that the machine learning model is very robust in reducing false positives during detection and redaction within unstructured text and documents. The most important features are the end user, admin experience, and tech support far superior to what I've experienced before.

I would highly recommend Strac for any company looking to improve its data security posture. Review collected by and hosted on G2.com.

They are constantly adding new features, it has been great to see their progress from the front-row seat. There is nothing much to dislike as they have exceeded our expectations. Review collected by and hosted on G2.com.

We use Strac for masking PII in our database before syncing it to non-production environments for development and testing. Their solution was easy to integrate into our automated workflows and has been a valuable and cost-effective part of our security and privacy posture. Strac has worked with us to implement some custom features to meet our requirments. Strac's support has also been available and responsive. Review collected by and hosted on G2.com.

Strac lacks administrative user interfaces for some of the features we use and has been slow to implement these. Review collected by and hosted on G2.com.