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Fini

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6 reviews
  • 1 profiles
  • 3 categories
Average star rating
5.0
Serving customers since
2022

Profile Name

Star Rating

6
0
0
0
0

Fini Reviews

Review Filters
Profile Name
Star Rating
6
0
0
0
0
Lori M.
LM
Lori M.
03/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Fini is our AI-First Support Bot and Exceeding All of Our High Expectations

Fini is delivering what they promised and more. Their answer quality and ticket resolution rates exceed all of our very high expectations. Fini has been an incredible partner from implementation to customization with user attributes and categorization requirements, strong self-serve dashboard tools, exceptional issue response and resolution, compliance, reliability, and on and on. The team at Fini is committed to our success and they're absolutely great to work with. Highly recommend.
Jacqueline M.
JM
Jacqueline M.
02/10/2025
Validated Reviewer
Review source: Organic

Increased CSAT

We have been using Fini for about 6 months and so far everything has exceeded our expectations. Deep and the team are incredibly knowledgeable and make implementation a breeze. The team at Fini is what really sets them apart from their competitors. They are honestly the best. We have through some challeneging use cases their way and they are always ready to tack on the challenege and help bring the vision to life. They have a dedication to making sure both our customers and us to have a great experience. I appreciate they are always trying to grow the product and make it more self serve which I really appreciate. They are always looking to evolve the product to the needs out both us and our customer.
Sergio B.
SB
Sergio B.
Automation engineer at CERC
03/28/2024
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use, flexible and approachable team

Have been using Fini's AI tool for almost a year now and I'm thoroughly impressed with its ease of use and seamless integration process. The quality of the tool is top-notch, and its high availability ensures that we can rely on it whenever we need it. What truly sets Fini apart is their incredible development and support team, who are always readily available to assist with any queries or issues. Their transparency and openness about their product roadmap is commendable, and they are always accommodating to feedback and suggestions. Working with Fini feels more like a partnership than a client-vendor relationship. Highly recommend!"

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HQ Location:
Amsterdam, NL

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What is Fini?

Fini is a platform that empowers businesses to create customized chatbots using their existing documents, effectively transforming static resources into interactive, conversational tools. By uploading documents like PDFs, users can develop AI-driven chatbots that leverage this information to answer questions and engage with customers in real-time. This offers a streamlined way to automate customer interaction and support without extensive technical expertise.

Details

Year Founded
2022