IBM watsonx Orchestrate is an AI-powered platform designed to help businesses build, deploy, and manage AI assistants and agents that automate workflows and processes using generative AI. By seamlessly integrating with existing business systems and connecting to various AI models and automation tools, watsonx Orchestrate enables collaboration between AI assistants and agents within a unified experience. This leads to reduced manual work, faster decision-making, and enhanced operational efficienc
ZaZaChat is a Complete Help Desk Software for e-businesses
Userlane offers a code-free digital adoption solution, tailored for organizations willing to accelerate their digital transformation processes and software adoption, automate and enhance user experience, support and guide their software users at scale. Our digital adoption technology is a guidance layer that goes on top of any browser-based software application, helps create in-app, interactive content, and provides intuitive on-demand assistance.
Cloud Coach is a multi tiered Project Management solution built on the Salesforce Platform. The entry level Milestones tier is great for small businesses looking for a user friendly cost effective tool, while the Enterprise and Ultimate tiers provide high value to companies looking to implement best practice processes across their organizations.
Tess AI, a platform of Agentic AI, combines natural language processing, machine learning, and scalability for customer service, sales, and marketing solutions with AI. With integrations to 159 models, including popular CRM, ERP, and business applications, Tess AI provides a personalized and high-conversational experience, as well as security and compliance
Infobip's Customer Service solution is a comprehensive, cloud-based platform designed to enhance customer interactions by providing personalized, efficient, and omnichannel support. It enables businesses to engage with customers across their preferred communication channels, ensuring a seamless and satisfying experience. Key Features and Functionality: - Omnichannel Support: Engage customers through various channels, including SMS, WhatsApp, Live Chat, Email, and more, all managed from a u
social.plus is the leading provider of in-app engagement and monetization tools. With Social+’s pre-built components and AI-powered insights, companies can easily add social and community features to their apps, collect first-party data and drive app engagement, retention and revenue.
Skyline Payments is a San Francisco Bay area payment technology company that specializes in payment integration and reimagines the payments industry by introducing : One-click payment processing Our PayInvoice Software Private Client Management Award-Winning customer service Skyline is also considered an Independent Sales Organization (ISO), or a third-party payment processing company, which is authorized to handle merchant accounts for businesses. ISO’s have relationships with acquiring memb
Verizons CPE Services give you comprehensive support which can include network and device design, procurement, site preparation services, installation services, equipment troubleshooting, next-day parts replacement, as well as in-person technical expertise.
Assembled’s AI Agents automate customer conversations across chat, voice, and email with speed, reliability, and a human touch. They integrate seamlessly with your existing support stack, follow your escalation logic, and mirror your brand voice, ensuring every interaction is helpful and consistent. With chat, voice, and email agents, custom agent builders, an automation workflow builder, flexible use cases, and built-in performance metrics, they’re designed for both speed and precision. Complem
Integrated end to end integrated customer service management solution with escalation maps, automated workflows, and performance measurements. It has integrations and customization capabilities. You may design processes and interfaces for each issue type separately. It is compliant with ISO 10002 certifications.
Netomi is the enterprise agentic CX platform built for the world's most complex environments. Global brands including Delta Air Lines, United Airlines, MetLife, Paramount, DraftKings, NBA, and Ingram Micro rely on Netomi to interact with their customers across chat, email, and voice. Netomi is building the intelligence layer for the digital experience, so that every brand can deliver the governed, outcome-driven experiences their customers expect.
Communication by Little SaaS aims to bridge the gap between the customers and the company. Communication's LiveChat, Knowledgebase and support for multi-management Shared Inbox with workflow automation will help companies to resolve customer queries in collaboration with the team member.
Explore the full range of Oxylabs products, from various proxy options to advanced web scraping solutions. You can collect public data at scale with minimal IP blocks. Their AI-based Web Unblocker ensures block-free data collection, all while utilizing one of the market's most reliable and extensive proxy services, covering 195 countries. Their web scraping solutions, combined with such advanced features as Web Scraper API, OxyCopilot, and Video Data API make public data gathering effortless. Th
Rocketlane is the world’s first Agentic Professional Services Automation (PSA) platform, built to transform how professional services teams deliver value in the AI-first era. While traditional PSAs focus on recording work, Rocketlane accelerates it through a connected system that unifies the entire front and back office. The platform brings together project delivery, resource management, time tracking, billing, and financial operations alongside collaboration capabilities such as Spaces, real-ti
QuickBooks Point of Sale was a comprehensive retail management software developed by Intuit, designed to streamline sales transactions, inventory management, and customer tracking for small to medium-sized businesses. It integrated seamlessly with QuickBooks accounting software, providing a unified solution for managing both sales operations and financial records. Key Features and Functionality: - Sales Processing: Facilitated efficient sales transactions with support for various payment metho
Verizons Voice Call Back (VCB) is a network based queue-management solution that allows callers to receive a call back holding their same place in line, or at a convenient time rather than wait on hold for an agent.