Skyline Payments Reviews & Product Details

Friendly knowledgeable staff to assist. Quick to respond Review collected by and hosted on G2.com.

Service has gotten better and better over the years. No dislikes. Review collected by and hosted on G2.com.

I appreciate Skyline Payments for its easy-to-use functionality and the seamless integration with Sage 50, which allows us to send out invoices and accept credit card payments without reinventing the wheel. The integration also helps us maintain PCI compliance and prevents fraud on our website. The people at Skyline are great, especially John Montuya, who was patient during our IT setup across multiple computers. I have faith in the IT support Skyline offers, and it was comforting to have their team coordinate the setup and get us up and running smoothly. Review collected by and hosted on G2.com.

I have an issue with the time on my PC that if it is off then the invoice cannot be opened on my computer. This is not a Skyline issue, but an issue with my own computer. I don't know if this is done for security reasons but if there is a way to disable that as an option it would help me in my situation. Review collected by and hosted on G2.com.

I like the feature that allows the client to select the type of payment and automatically add the credit card fee. Also that I can send a receipt right on the spot if they prefer to do a phone payment and that client can decide if they want to save a card number for future use. Review collected by and hosted on G2.com.

I just started using it a couple of days ago therefore not able to answer at the moment. Review collected by and hosted on G2.com.

It is a user-friendly platform and the Skyline team offers great support with the system. Review collected by and hosted on G2.com.

We have not experienced any issues with the platform or with the support team. Review collected by and hosted on G2.com.

Skyline was the only company willing to create customized reporting which was the main criteria for any creditcard processor we switched to. They created an awesome reporting system for us. It is the first company we have used that syncs to SAGE50 US, which has been a real time saver. Their customer support is extremely responsive which makes life so much easier. Review collected by and hosted on G2.com.

I don't care for the credit card terminal but other than that, there isn't anything I dislike at this time. Review collected by and hosted on G2.com.

Customer Service Rep Daylen Cocosa is outstanding. In the past, we had a lot of syncing issues with QuickBooks and never really understood why. Daylen took the time to explain what was causing the problem, walked us through how to fix it on our end, and continues to provide superb help whenever we can’t resolve the issue ourselves. She is extremely patient, knowledgeable, and professional. Review collected by and hosted on G2.com.

Our company experiences fairly frequent syncing issues with the Web Connector. Review collected by and hosted on G2.com.

I like that Skyline Payments allows us to pass credit card fees to customers, which helps keep our credit card fee processing down. Review collected by and hosted on G2.com.

I dislike having to wait for a code every time I log into the system. It wasn't very easy to set up initially, but it was worth it. Review collected by and hosted on G2.com.

The support team there is great. We've had some very minor issues, as we are using a very old ERP system. They've been very proactive, even writing new code to support some of the issues that came up because of our old system. Very happy with the system itself, but you know any system is only as good as its support- - and they are very responsive, get any small issues that have come up solved quickly - and great follow up. Good folks. We also get paid quicker, which is certainly better. Review collected by and hosted on G2.com.

Nothing really. It has taken a little time to get customers to adjust to this new payment system - but most really like it. They get to log into their own secure portal and see details themselves and take control of their own account. Review collected by and hosted on G2.com.

I like the solutions Skyline Payments offers us. The integration to our billing and accounting program (QBO) makes it very convenient for our Accounting Team and for our Customers. Additionally, the notices and self service options it offers; allows us to provide to our customers convenient ways to pay their bills which has decreased our DSO and increase our cash inflows. Of course, the functionality is just one aspect of the broad solutions Skyline Payments offers. What I love about it is the quality of the Customer Services they provide. Our Rep is the BEST in the business. She makes sure to understand our issues and works with her team of developers or co-workers to ensure we get the tools and resources we need to improve our operations. Review collected by and hosted on G2.com.

I would not say I dislike much about Skyline Payments but I would like to see better reports such as when and which invoices were sent out on any given day. There are certain analytics or reporting tools that would be very helpful to us. Review collected by and hosted on G2.com.

As I use Skyline everyday I can say that I love the versatility of being able to send customers their invoices in different ways and the options I am able to give them such as autopayment schedules, etc. I also like that the customer can pay using different methods that is easy to and safe. Skyline syncs seemlessly with my system and I have the ability to manually update it if I need to. In the rare instance that I have needed to contact Customer Service, I can only say that the service is impeccable! They are fast, efficient and thorough. I'd also like to say that if there is ever a time when Michelle is helping, you will get the most outstanding service yet! Review collected by and hosted on G2.com.

I cannot think of anything that I can say that I dislike about Skyline. Review collected by and hosted on G2.com.