--- title: social.plus Reviews meta_title: 'social.plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how social.plus works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 14 scale: '5' date_modified: '2026-07-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # social.plus Reviews **Vendor:** social.plus **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 14 ## About social.plus At Social+, we are on a mission to redefine social networking by providing brands with all the technology they need to deliver curated, engaging and privacy-first social experiences directly within their apps. Our comprehensive suite of pre-built components and cutting edge AI-powered insights enables brands to increase app engagement, retention and revenues while retaining control over their users’ data. Headquartered in London, we power in-app communities for millions of end-users and hundreds of brands globally. The best version of every app is Social+ ## social.plus Pros & Cons **What users like:** - Users appreciate the **ease of use** of Social+, enjoying seamless integrations and a user-friendly experience for efficient management. (4 reviews) - Users praise the **easy integrations** with multiple platforms, making social.plus a time-saving and user-friendly tool. (4 reviews) - Users love the **easy setup** of Social+, streamlining their social media management effortlessly across all platforms. (4 reviews) - Users value the **seamless coordination** of Social+, enhancing team collaboration and managing social media interactions efficiently. (4 reviews) - Users love the **centralized management** of Social+, making social media coordination more organized and efficient. (3 reviews) - Integrations (3 reviews) - Team Collaboration (3 reviews) - User Interaction (3 reviews) - Automation (2 reviews) - Branding Customization (2 reviews) **What users dislike:** - Users find the **complex usage** challenging initially, leading to confusion despite good support and easy implementation later. (2 reviews) - Users find the **limited features** of social.plus hinder the management of large communities and overall functionality. (2 reviews) - Users find the **automation complexity** of social.plus limits its efficiency and full potential in usage. (1 reviews) - Users find the **admin dashboard lacking** , making it difficult to manage the product effectively. (1 reviews) - Users find the **difficult learning process** initially confusing, but later implementation becomes easier. (1 reviews) - Users find **inadequate analytics** hinder progress, highlighting gaps in technical documentation and feature clarity. (1 reviews) - Layout Issues (1 reviews) - Learning Curve (1 reviews) - Not Intuitive (1 reviews) - Not User-Friendly (1 reviews) ## social.plus Reviews ### 1. Secure, controlled channel that strengthened our audience engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Sunny B. | Head of Digital Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about social.plus?** The platform allowed us to provide another channel to connect with our audience in a controlled and safe environment. It allows us to build deeper relationships with our fans, collect valuable first-party data, and create experiences that align with our brand. The team has also been collaborative and responsive throughout development, and the platform is flexible enough to support custom features that fit our digital strategy. As a professional sports club, it’s helped us create a more connected fan experience while laying the foundation for future commercial opportunities through memberships, partners and fan engagement. **What do you dislike about social.plus?** The documentation did not match the customisation available in the react native SDK. A lot of the features needed to be built again from the ground up. **What problems is social.plus solving and how is that benefiting you?** Social+ is helping us solve one of the biggest challenges in sport, moving fans from rented audiences on social media to an owned digital community. It gives us a direct channel to engage supporters, gather valuable first-party data, and deliver personalised content and experiences without being dependent on third-party algorithms. This benefits us by strengthening fan loyalty, increasing engagement, creating new commercial inventory for sponsors, and building a platform that supports memberships, ticketing, merchandise and future digital revenue opportunities. It’s become an important part of our long-term fan engagement and digital strategy. ### 2. Gave our club a fan community we actually own and control **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about social.plus?** Full ownership of the supporter relationship is the standout. We built our app on social.plus instead of relying on the league's shared infrastructure or a third-party social feed, which means we own the data, the moderation, and the design end to end. **What do you dislike about social.plus?** Hard to find a real downside so far — if anything, more pre-built documentation and examples for custom configuration would help teams move even faster during setup. **What problems is social.plus solving and how is that benefiting you?** The core problem was that our supporter relationship lived on platforms we didn't own — every interaction with members went through someone else's algorithm, data rules, and feed. social.plus let us bring that relationship inside an app we actually control, so we own the data, the moderation, and the experience end to end rather than renting attention on a third-party network. The benefit shows up directly in engagement: we onboarded more than 60% of our paying membership into the new community within a week of launch, and features like live game-day chat and visible membership tiers give supporters a space that's actually built around being a member of the club, not just another brand in someone's feed. ### 3. Easy to integrate with great UI/UX **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about social.plus?** It’s easy to integrate and delivers a great UI/UX experience right out of the box. **What do you dislike about social.plus?** There wasn’t a UI kit available for VueJS, so we had to build our own frontend. It's also a solution that is not intended for multi-tenancy although we found a way to make it work and support was very helpful along the way. **What problems is social.plus solving and how is that benefiting you?** It allows businesses to build a social layer into their products without spending too many resources creating their own, so they can stay focused on their core business needs. ### 4. A Modern Social Media Hub **Rating:** 4.0/5.0 stars **Reviewed by:** saifuddin s. | Project Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about social.plus?** User friendly design, engaging features and cross-platform integration **What do you dislike about social.plus?** Minor bugs and sometime it becomes complex to use it **What problems is social.plus solving and how is that benefiting you?** It is a solid take on social networking, with a good balance of innovation and connectivity. ### 5. Enabled in-app chat post-payment that boosts user interaction **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about social.plus?** Customized features for specific user journey. **What do you dislike about social.plus?** Some struggles during product implementation and development. **What problems is social.plus solving and how is that benefiting you?** Customized chat feature for our app users, encourage user engagement after payment is made. ### 6. It keeps us on track with all interactions with our posts across all social media platforms. **Rating:** 5.0/5.0 stars **Reviewed by:** Yoav G. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about social.plus?** Social+ has made a difference. With its tools tailored to the team's needs, coordinating posting across all social media platforms has become much more seamless. It's made updates organized and accessible to all team members, allowing them to manage interactions directly without barriers. I like the dashboard that consolidates all posts on Social+. It allows us to stay on track, see new interactions, and manage responses with ease. **What do you dislike about social.plus?** There are no downsides. I find Social+ easy to set up and use, and I love its real-time notifications that cover all team updates, including important reminders about new posts scheduled for publication. **What problems is social.plus solving and how is that benefiting you?** Social+ has enabled us to streamline our workflow and support continuous monitoring and coordination around interactions with our posts, helping our team consistently achieve the expected success. ### 7. Best product out there to launch community features super fast! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about social.plus?** Their suite of features is very comprehensive and the integration process is straightforward. We managed to add profiles, discussion forums and video stories to our app in less than a month. Building everything from scratch would have probabily taken us from 6 months to a full year. Social+ is team is also very nice to work with, always responsible and available. We are under enterprise support, which is totally worth it. **What do you dislike about social.plus?** They are still a startup and their technical docs totally reflects that - the quality should be improvised and there are quite a few gaps. Feedback was given to the team multiple times. We also would like to get more clarity and details on roadmap and speacs of each new feature that the team will be shipping, to plan our own roadmap accordingly. Also this could be better, but we know Social+ are working on improving. **What problems is social.plus solving and how is that benefiting you?** Out community was scattered around many social media platforms, and we wanted to bring it into our own app, but we did not want to divert the attention of our engineers away of our core product, plus we wanted to ship quick. Social+ enabled for that. ### 8. Social+ - Best Tool For Social Engagement **Rating:** 4.0/5.0 stars **Reviewed by:** Gopal M. | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about social.plus?** Easy to use, can integrate with multiple platforms very easily. **What do you dislike about social.plus?** Initially it can be little tricky for new users but once you spend some time you are going to love the tool. **What problems is social.plus solving and how is that benefiting you?** It saves lot of my time by managing my multiple social media platforms. ### 9. Great company, perfect for what I use it for **Rating:** 5.0/5.0 stars **Reviewed by:** Logan R. | Manager, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about social.plus?** I love everything there is to love about them to be honest. They have made some changes, but nothing negative. If you're looking for a company to assist with chat bots and helping in your knowledge base, this is the one **What do you dislike about social.plus?** There's nothing bad I can say about disliking the company. Really, if I had to say I disliked something it would probably be that its not completely automated as it probably could be. **What problems is social.plus solving and how is that benefiting you?** They solve any questions I have, it benefits me because they are able to deliver answers in rapid speed and get me moving forward Y work when I need it. ### 10. Scalable solution for social user engagement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about social.plus?** - Good set of core social features, with enough room for customization - Quick to set up for basic functionality - Can handle large scale user and messaging loads - Support is very responsive **What do you dislike about social.plus?** - Admin dashboard not fully featured enough to manage all aspects of the product - Documentation, code samples, and changelogs are often outdated or inconsistent **What problems is social.plus solving and how is that benefiting you?** It enables direct user engagement with us and with each other, community building, and improves the overall experience and enjoyment of using our platform. ### 11. Data collection made easy **Rating:** 5.0/5.0 stars **Reviewed by:** José Antonio G. | KAM, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about social.plus?** I love that it is very easy to use, the interface is very intuitive, I use it frequently, it has a large number of functions that allow me to integrate with some other applications, I recommended it to some friends and they were able to implement it very easily. When we have any questions, customer support responds quickly and effectively. **What do you dislike about social.plus?** Everything seems very good to me, I wouldn't change anything. It is very intuitive, which makes its use very easy and functional. **What problems is social.plus solving and how is that benefiting you?** I have some social media from the company's page, this app helps me gather information about the people who interact with the page. ### 12. Extremely handy and helpful to use **Rating:** 4.5/5.0 stars **Reviewed by:** Ronak S. | Associate Vice President | Organic Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about social.plus?** Ease of use Good user experience Savior of time It is easy to integrate We use it multiple times a week **What do you dislike about social.plus?** Using it for the first time can make new users a bit confused about the next steps. After that implementation is easy. Customer support was good though. **What problems is social.plus solving and how is that benefiting you?** There are many social media platforms and it is difficult to manage them all. Social plus helps with multiple social media management in an efficient manner. ### 13. Great way to connect with friends. **Rating:** 4.0/5.0 stars **Reviewed by:** Mike S. | Health & Wellness Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about social.plus?** Staying up to date with college friends. **What do you dislike about social.plus?** I do not believe there is a downside to this platform. **What problems is social.plus solving and how is that benefiting you?** Creating awareness of our organization ### 14. A good choice for community engagement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about social.plus?** User-friendly Interface, built-in monetization tools and seamless integrations **What do you dislike about social.plus?** Can be difficult to manage large communities and free version may lack some premium features **What problems is social.plus solving and how is that benefiting you?** Well for me it focuses on focued communities by building a deeper connections with like-minded prople - [View social.plus pricing details and edition comparison](https://www.g2.com/products/social-social-plus/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+09%3A49%3A59+-0500&secure%5Bsession_id%5D=7b96f2e1-4d9e-4ee0-86b4-093e9ed09588&secure%5Btoken%5D=96dd9f28fab6d8345879a7efce74e8dfdacb519376c3f8cd73304a7c245c5621&format=llm_user) ## social.plus Integrations - [React Native](https://www.g2.com/products/react-native/reviews) ## social.plus Features **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Functionality** - Ease Of Integration - API Call Speed - Communication Varieties **Administration** - User Permissions - Branding - Dashboards - Integrations **Engagement** - Live streaming - Live chat discussions - Social media - One-to-one call scheduling - Omnichannel livestreaming - Stream sharing - Product demonstrations **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging **Support** - Documentation - Community Support - Professional Support **Community Management** - Group Tools - Community Hub - Communication - Member Analytics **Integration** - Shopping cart - Social media - Video analytics tools - Campaign management tool - CRM & Data Platform Integration - Smartphone and DSLR - API **Community Improvement** - Gamification - Polls & Questions - Automation Rules ** Internal Use** - Customization - Conversation Archiving - Team Inbox - Customer Profiles **Event Management** - Event Creation - Attendee Management - Event Promotion - Event Analytics **Live selling** - Social media - Marketplaces - Lead capturing and distribution - E-commerce platform **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Analytics** - Data Capture - Reporting - Campaign performance - Product Insights **Agentic AI - Sales Planning** - Autonomous Task Execution - Multi-step Planning **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Generative AI** - AI Text-to-3D **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top social.plus Alternatives - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.6/5.0 (725 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,649 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,024 reviews)