What do you like best?
Cloud Coach is free at its most basic level. However, basic is completely the wrong descriptor. The first level of this PM tool offers a tonne of functionality. This increased functionality is a fantastic feature.
What do you dislike?
I have recently started using Cloud Coach and have implemented within Salesforce. As yet, I am to find something which I dislike about the product.
Recommendations to others considering the product
Cloud Coach Milestones offers using a high level of functionality completely free. If you're evaluating a PM tool to use within Salesforce, THIS IS THE ONE!
What business problems are you solving with the product? What benefits have you realized?
Cloud Coach allows our research, design and development team to run all our projects in one place (Salesforce). It is extremely easy to use and implement. We have a number of template projects now set up from which we build our live ones. We can assign resources to tasks, track progress and timescales.