
SkyPrep is a robust system that gives us the ability to gauge the knowledge and understanding of the people we train to manage the vote centers in our county. It is a handy tool that was simple to learn and allows us to manage an ever-growing and changing pool of workers whose jobs are seasonal, yet vital. I use it every day to manage the content we need to disseminate to our election workers. The information contained in our courses is subject to change biannually per legislation, as it did drastically this past summer, and I love that SkyPrep allows us to adjust and publish updated courses to over 7,000 users in a relatively short amount of time. I like most that the platform is continuously improving and makes it easy to capture the data we need to drive reporting and make decisions. Last of all, the customer service is amazing. The team is super responsive, and Catherine is great at what she does. She meets with me regularly to help with troubleshooting, plan for campaigns, and explore unused features (performance tracking, materials, etc.) for expanded effectiveness. Review collected by and hosted on G2.com.
The downside of using SkyPrep would be the sometimes awkward nature of the interface when it comes to the courses we put together. Finding a way to reduce the time it takes to create a full course would make the platform even more efficient and powerful. Also, we work with mostly older citizens who do not always grasp technology as easily. If there was a way to streamline certain data entry items to be more user-friendly (i.e., less clicks), that would be helpful to the end user. Review collected by and hosted on G2.com.
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