iorad Reviews & Product Details

It is a great tool to visually walk people step by step through new features without having to manually screenshot each step. Review collected by and hosted on G2.com.

There are a few small bugs that can be annoying when I’m trying to get things done quickly. For example, when I add an AI voice, it sometimes selects the wrong voice, so I have to go back, delete the media, and add it again. Then, when I move on to the next step, it may say the audio failed, so I end up retrying until it finally works correctly. Review collected by and hosted on G2.com.

The integrations seem to work really well. I like the product itself as a tutorial tool. It makes it really easy for customers to use. Review collected by and hosted on G2.com.

The UI is abysmal. It's very unintuitive and the terms for certain features don't make sense for what they are. The product is pretty simple but it feels hard to use for no reason.

The fact that it will crash your browser if you have too many tabs open is also frustrating.

I was not a part of budgeting so I have no opinion on pricing.

Onboarding support is really minimal and again, I find the program hard to use initially and the support resources are minimal.

I hate AI and I will not use it. I wish I could turn it off for this product. Review collected by and hosted on G2.com.

iorad has completely transformed the way our training team creates and delivers step-by-step guidance — and I can't imagine going back. The interface is clean, intuitive, and the browser extension makes capturing click-by-click workflows almost effortless. Whether I'm building a tutorial for Salesforce navigation, onboarding new hires, or documenting a multi-step process, the experience is fast and the results look polished every time. The shareable short links are a nice touch too — easy to drop into a Slack message or training doc with zero friction.

What really impresses me is how well iorad fits into the tools we already use. We've embedded tutorials into Lessonly, shared them via Slack, and are working to embed them directly into Salesforce Knowledge articles. The embed code is clean and consistent, and the iorad team has been genuinely helpful in thinking through what's needed to make those integrations work seamlessly.

Performance has never been a concern. Tutorials load quickly, play smoothly, and hold up well across complex use cases. We've built and deployed dozens across multiple teams without a single reliability issue — and because embedded tutorials stay dynamic, we don't have to worry about outdated screenshots floating around in our knowledge base.

The value iorad delivers relative to the time it saves is remarkable. What used to take hours of screenshotting, annotating, and formatting can now be captured in minutes. For a training team supporting multiple brands and systems, that efficiency is enormous — and the ROI is easy to demonstrate to leadership.

The support has been exceptional. The iorad team feels like a genuine partner, not just a vendor. They're accessible, engaged, and clearly invested in their customers' success. Getting our team up and running was smooth, and the platform is intuitive enough that new users pick it up quickly without much hand-holding.

The AI-assisted features are a real bonus. Auto-generated step descriptions give you a solid first draft that's usually close to what you'd write yourself, which means less editing and faster publishing. It already makes the whole process feel smart and modern, and I'm excited to see how those capabilities continue to grow.

If your team creates any kind of system training or process documentation, iorad is a must-have. Highly recommend. Review collected by and hosted on G2.com.

Sometimes the Chrome extension hangs during capture, but it's worth noting this may be a browser-side issue rather than a reflection of the iorad app itself. It's a minor and infrequent inconvenience that hasn't impacted our overall experience with the tool. Review collected by and hosted on G2.com.

The tool is easy to use. I can start recording, walk through a configuration, and iorad automatically captures each step. I appreciate how simple it is to blur or pixelate sensitive information, which is especially important when documenting cybersecurity products. Review collected by and hosted on G2.com.

The main downside is that the desktop application can feel a little clunky. I rely on it for tutorials that include command-line steps, and that workflow could be smoother. It has improved since we started using iorad. Review collected by and hosted on G2.com.

Speed of tutorial creation + actions are almost always captured. Review collected by and hosted on G2.com.

AI generated naming convention are not great; comparing the titles generated by something like Loom, it's not as relevant and I almost always have to redo the entire title. It's also quite cumbersome to get to the short list of Iorad that I have created. While I appreciate the ability to see the list of tutorial created by all of my colleagues, when I go to the library, I want to quickly access what I have created. If there is an option to configure my 'landing page' or 'default view', I am not aware. Review collected by and hosted on G2.com.

It is so easy to use, and there are so many applications for it. We use it as a teaching tool, as an SOP (standard operating procedure) writer, and the ability to pull up the tutorial from within any web-based program is a GAME CHANGER! Review collected by and hosted on G2.com.

I haven't found one yet. Multiple people in my organization have used the program and found it useful. My only complaint would be getting more people in my organization to buy into using all of the features, for example understanding adding the chrome extension to pull up the tutorials from within the program you are using. Review collected by and hosted on G2.com.

iorad has become our primary content vehicle for training materials. We take an “iorad-first” approach, building tutorials first and then creating other materials like articles off of them. iorad offers much greater efficiency compared to when we were creating video, providing roughly a 10x time savings when creating iorad tutorials.

This efficiency has allowed a small team to output over 300 tutorials in just 18 months, bringing interactivity to over 200 workflows in our software. The impact has been huge, with iorad tutorials accumulating over 110,000 views during that time, compared to just 60,000 views that our video library received over 5 years.

Customer reception has been very positive, and they proactively ask if rollout materials will include tutorials to help them onboard.

Working with the iorad team has also been a positive and engaging experience. They are responsive to support questions, keep us informed of upcoming changes, and actively seek feedback on new features they are considering. Review collected by and hosted on G2.com.

The interface, while functional, can feel cluttered and unintuitive at times. Settings are sometimes buried in menus that take familiarity to navigate. That said, the team does appear to be actively working on UX improvements.

Editing controls have historically been limited, though some recent updates have helped address this. Better file organization for larger tutorial libraries and more flexible reporting options would also be welcome additions Review collected by and hosted on G2.com.

I like how easy iorad is to use; it's very intuitive. The AI voice that goes on top of it is easy to work with. I appreciate that it captures flows, allowing me to go through the process quickly. It's great for sharing, and I've used it to capture what's happening with the customer experience in an online sales funnel and for the day-to-day activities of customer service reps. It was a quick and easy way to launch projects that help illustrate day-to-day experiences, which have led to substantial project developments. Additionally, the fact that it's very easy to update when our software or sites change is something I really like. It allows me to easily flip in and out slides that need to be updated. Review collected by and hosted on G2.com.

Sometimes the screen recording in the browser gets a little weird. I was referencing an Iorad to create a new Iorad and because I was using Chrome for both, even though they were separate windows, I had to delete a ton of pages because it didn't know what to read. So sometimes it just creates a lot of duplications and captures a lot, but I'd rather have it capture more than not enough. But sometimes it's a little tricky in the browser. Review collected by and hosted on G2.com.

I've used iorad for years and find it incredibly effective for creating how-tos and product documentation both in academic and corporate environments. I love that iorad makes it easy to communicate procedures without any misunderstandings, showing the exact steps to complete a task. What I like most is that it's super easy to use and isn't bloated by unnecessary AI features or flashy marketing tactics like some of its competitors. I appreciate being able to do simple click-throughs and then use my creativity to stylize tutorials with voiceovers, custom colors, and options for blurring sensitive information. The initial setup is straightforward, and user management, categorization, and tagging are simple. Overall, it’s a reliable platform that gets the job done and has been consistently doing it for years, which is why I'd rate it a solid 9 out of 10. Review collected by and hosted on G2.com.

There is sometimes a 'clunkiness' to iorad that makes it feel 'old.' I will admit this is an aesthetic or vibes issue. It sometimes takes more than one shot or some tweaking to get the right end product. Review collected by and hosted on G2.com.

I love how easy iorad is to use right off the bat, with no learning time required. It's even easy to do the more advanced things because it's just naturally part of the builder. Iorad speeds up the process tremendously when building tutorials, turning what used to be a cumbersome process with documents and screenshots into something effortless. The ability to create multiple export forms besides interactive tutorials, like PDF/QR code, etc is very handy too. The learner also has the ability to toggle between the ways they are viewing the tutorial, which can be controlled by the builder as well. One of the biggest benefits for iorad has been embedding product tutorials into Rise courses on our customer-facing LMS, and it's incredibly convenient to update iorad and have those changes filter through to the customer without needing to touch the SCORM package. Review collected by and hosted on G2.com.

Sometimes I wish I could find a straight answer without watching another iorad (lol) but I like how iorad uses iorad. Review collected by and hosted on G2.com.