# Best Shipping Software

## How Many Shipping Software Products Does G2 Track?

**Total Products under this Category:** 245

### Category Stats (Jul 2026)

- **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Owlery (+2.78%) - Among all products in this category, Owlery recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Shipping Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,200+ Authentic Reviews
- 245+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Shipping Software
 ![G2 Grid® for Shipping Software plotting products by satisfaction and market presence](https://www.g2.com/categories/shipping/grids.png?focus%5B%5D=8301&focus%5B%5D=38354&focus%5B%5D=110924&focus%5B%5D=118608&focus%5B%5D=53424&focus%5B%5D=11368&focus%5B%5D=126148&focus%5B%5D=123127)

Highlighted products: ShipStation, Easyship, Sendcloud, parcelLab, ShipHero, Stamps.com, ClickPost, and ShippyPro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/shipping/grids.json?focus%5B%5D=shipstation&focus%5B%5D=easyship&focus%5B%5D=sendcloud&focus%5B%5D=parcellab&focus%5B%5D=shiphero&focus%5B%5D=stamps-com&focus%5B%5D=clickpost&focus%5B%5D=shippypro-shippypro)

**Sponsored**

### SAP Integrated Business Planning

Respond to new market expectations with real-time supply chain planning capabilities and fulfill future demand profitably supply chain management. Powered by in-memory computing technology within SAP HANA, this cloud-based solution combines capabilities for sales and operations; demand, response, and supply planning; and inventory optimization. - Cloud deployment - Real-time scenarios and simulation - Social collaboration - Powerful predictive Analytics KEY BENEFITS: Achieve a rapid deployment Get up and running quickly with SAP Integrated Business Planning by using preconfigured process templates for an accelerated implementation. Empower employees with intuitive features Offer a unified, intuitive user experience with SAP Fiori and planning and simulation capabilities based on Microsoft Excel. Plan resources effectively Optimize resource efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints. KEY CAPABILITIES: Integration with SAP Supply Chain Control Tower Gain end-to-end visibility of your supply chain, decision support, and fast corrective action through integration with SAP Supply Chain Control Tower. Forecasting and demand management Get full demand transparency with short-term, mid-term, and long-term forecasting. Take advantage of best-in-class capabilities for demand sensing and statistical forecasting. Inventory optimization Establish optimal inventory targets that enable you to maximize profits, while leaving a buffer to help you meet unexpected demand. Sales and operations planning Deliver a cross-departmental sales and operations plan that balances inventory, service levels, and profitability. Response and supply planning Optimize resourcing efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=374&secure%5Bchosen_at%5D=2026-07-28T04%3A14%3A13Z&secure%5Bdisplayable_resource_id%5D=656&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=656&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=59587&secure%5Bresource_id%5D=374&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshipping&secure%5Btoken%5D=0be1d267c7897841cf8d5ef3c3b92c6a0ec2de7cf5c344ae4c198b3b17deb1f5&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2025%2F04%2F5256c341-007f-0010-bca6-c68f7e60039b.html%3Fcampaigncode%3DCRM-YD25-DSC-407451%26source%3DIBP-click-campaign-G2&secure%5Burl_type%5D=custom_url)

### [ShipStation](https://www.g2.com/products/shipstation/reviews)

ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation. Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing. Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack. For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces. Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features: Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more. Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship. Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time. Fulfillment Automation: Batch, route, and print labels automatically for faster, seamless order fulfillment. Inventory & Warehouse Management: Sync your inventory with your warehouse with AI-powered features. Never be caught off-guard with automation rules that alert you when your supply is running low. Batch pick, pack, and ship so orders move faster with fewer errors. Tracking: Keep customers informed with branded order updates at every step, reducing support calls and building trust. Returns and Exchanges: Retain even more revenue and grow customer-loyalty with a branded returns and exchanges branded portal, more return options, and end-to-end inventory management. Analytics and Reporting: Dashboards to spot trends, monitor spend, and evaluate performance. International Shipping:Ship globally with confidence, with prepaid duties and taxes, customs forms, and more.

**Average Rating:** 4.3/5.0

**Total Reviews:** 580

#### How Do G2 Users Rate ShipStation?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Order tracking:** 8.9/10 (Category avg: 8.9/10)
- **Bar codes:** 8.5/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ShipStation?

- **Seller:** [ShipStation Global](https://www.g2.com/sellers/shipstation-global)
- **Company Website:** https://www.shipstationglobal.com
- **HQ Location:** Austin, Texas
- **LinkedIn® Page:** https://www.linkedin.com/company/shipstationglobal/ (2,840 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 89% Small, 9% Medium

#### What Do G2 Reviewers Say About ShipStation?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** in ShipStation, enjoying seamless integration and smooth daily shipping operations.
- Users value the **easy integrations** with various systems, enhancing efficiency and streamlining shipping processes effortlessly.
- Users value ShipStation's **seamless integrations** , enhancing efficiency and simplifying their online shipping processes effectively.
- Users value the **excellent ecommerce integration** of ShipStation, making shipment management seamless and efficient across platforms.
- Users find the **shipping options and automations** of ShipStation invaluable for streamlining their shipping workflows.

##### Cons

- Users lament ShipStation's **high costs and lack of support** , feeling exploited and frustrated by policy changes.
- Users face **poor customer support** with slow responses and unhelpful solutions, leading to frustration and broken systems.
- Users find the **limited payment options** on ShipStation restrictive, impacting their overall purchasing flexibility.
- Users find the **complexity** of setting up ShipStation features challenging, necessitating customer support assistance frequently.
- Users find ShipStation **not user-friendly** , citing clunky interface, slow performance, and frustrating customer support experiences.

#### What Are Recent G2 Reviews of ShipStation?

**["ShipStation Streamlines High-Volume Shipping with Powerful Automations and Integrations"](https://www.g2.com/survey_responses/shipstation-review-13038781)**

**Rating:** 4.5/5.0 stars

_— Ned W._

[Read full review](https://www.g2.com/survey_responses/shipstation-review-13038781)

**["Streamlined Shipping with Intuitive Tools"](https://www.g2.com/survey_responses/shipstation-review-13033143)**

**Rating:** 5.0/5.0 stars

_— Mike B._

[Read full review](https://www.g2.com/survey_responses/shipstation-review-13033143)

### [Easyship](https://www.g2.com/products/easyship/reviews)

Easyship is the world’s leading shipping software for borderless eCommerce. Our intuitive App and API integrate with all major eCommerce and marketplace platforms like Shopify, WooCommerce, BigCommerce, Adobe Commerce (Magento), Squarespace, WIX, Amazon, eBay, Etsy, and TikTok Shop—letting businesses of all sizes manage orders, multi-carrier shipping, and global tracking in a single unified dashboard. Easyship also provides end-to-end shipping, backer surveys and fulfillment for crowdfunding campaigns across Kickstarter, Indiegogo and Launchboom. No matter your use case, unlock instant access to exclusive pre-negotiated discounted rates up to 91% off retail prices and compare 550+ global courier services in seconds, with no minimum volumes or multiple account requirements. Top brands like eBay, AMEX, Ray-Ban, and Orbitkey trust Easyship to deliver a superior customer experience, save on shipping costs, and manage global import tax and duties. Signup for free, compare rates and automate all your shipping in minutes.

**Average Rating:** 4.4/5.0

**Total Reviews:** 174

#### How Do G2 Users Rate Easyship?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10)
- **Order tracking:** 8.8/10 (Category avg: 8.9/10)
- **Bar codes:** 8.0/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Easyship?

- **Seller:** [Easyship](https://www.g2.com/sellers/easyship)
- **Company Website:** https://www.easyship.com
- **Year Founded:** 2015
- **HQ Location:** New York, US
- **Twitter:** @goeasyship (1,170 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4847209/ (199 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 93% Small, 5% Medium

#### What Do G2 Reviewers Say About Easyship?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **responsive customer support** of Easyship, noting their friendliness and efficiency in resolving issues.
- Users commend Easyship for its **user-friendly interface** , making the shipping process seamless and efficient.
- Users appreciate the **excellent customer service** of Easyship, highlighting their quick responses and helpful support team.
- Users appreciate the **exceptional customer experience** with Easyship, highlighting its affordability and outstanding support services.
- Users appreciate the **easy integrations** with platforms like Make.com, streamlining invoicing and shipping processes effortlessly.

##### Cons

- Users experience **shipping limitations** due to inconsistent rates and unreliable company options impacting delivery times.
- Users are frustrated with **shipping issues** , particularly delays in refunds and unreliable shipping options affecting overall satisfaction.
- Users report challenges with **poor customer support** , encountering unhelpful responses and delays in shipment processes.
- Users face **carrier limitations** with missing options and regional restrictions, impacting shipping efficiency and customer experience.
- Users find the **complexity of the dashboard** and setup challenging, though support helps alleviate some issues.

#### What Are Recent G2 Reviews of Easyship?

**["Simple,Easyship makes it easy to get Stay Afloat by Phil Tourney to our readers!"](https://www.g2.com/survey_responses/easyship-review-12774153)**

**Rating:** 5.0/5.0 stars

_— Ray D._

[Read full review](https://www.g2.com/survey_responses/easyship-review-12774153)

**["Easyship: Simple Setup, Easy Navigation, and Great Support"](https://www.g2.com/survey_responses/easyship-review-12748033)**

**Rating:** 5.0/5.0 stars

_— Dan D._

[Read full review](https://www.g2.com/survey_responses/easyship-review-12748033)

### [Sendcloud](https://www.g2.com/products/sendcloud/reviews)

Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform.

**Average Rating:** 4.5/5.0

**Total Reviews:** 149

#### How Do G2 Users Rate Sendcloud?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Order tracking:** 9.3/10 (Category avg: 8.9/10)
- **Bar codes:** 8.1/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Sendcloud?

- **Seller:** [Sendcloud](https://www.g2.com/sellers/sendcloud)
- **Year Founded:** 2012
- **HQ Location:** Eindhoven, North Brabant
- **Twitter:** @Sendcloud (1,531 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sendcloud/ (433 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 94% Small, 6% Medium

#### What Do G2 Reviewers Say About Sendcloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Sendcloud to be **extremely user-friendly** , making daily shipping tasks easy and efficient.
- Users value the **shipping efficiency** of Sendcloud, enjoying seamless integration and simplified label creation.
- Users value the **seamless carrier integration** of Sendcloud, enhancing efficiency and simplifying multi-carrier shipping management.
- Users value the **efficiency** of Sendcloud, gaining more time and easier shipping through integrated carrier solutions.
- Users appreciate the **easy label creation** with Sendcloud, streamlining logistics and improving shipping operations effortlessly.

##### Cons

- Users express frustration over **limited functionality** , including customization and support issues that hinder their shipping experience.
- Users experience **poor customer support** , facing delays and inadequate assistance when seeking help or resolving issues.
- Users face **poor support communication** , characterized by slow response times and unresolved issues affecting their experience.
- Users find Sendcloud to be **expensive** due to the high costs associated with advanced features and subscriptions.
- Users experience **integration issues** with Sendcloud, particularly regarding Dynalogic, Amazon Vendor Central, and Odoo.

#### What Are Recent G2 Reviews of Sendcloud?

**["Definitive solution for Shopify orders: professional picking list and dedicated support"](https://www.g2.com/survey_responses/sendcloud-review-13048482)**

**Rating:** 5.0/5.0 stars

_— Cristian D._

[Read full review](https://www.g2.com/survey_responses/sendcloud-review-13048482)

**["Simplified omnichannel shipping management"](https://www.g2.com/survey_responses/sendcloud-review-13076448)**

**Rating:** 4.0/5.0 stars

_— Fernando L._

[Read full review](https://www.g2.com/survey_responses/sendcloud-review-13076448)

### [parcelLab](https://www.g2.com/products/parcellab/reviews)

parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience. parcelLab's target audience includes retailers who are looking to improve their post-purchase processes. With a focus on operational efficiency and customer engagement, parcelLab caters to a diverse range of industries, from fashion and home goods to electronics and lifestyle products. The platform is particularly beneficial for brands that operate on a global scale, as it provides the tools necessary to manage post-purchase experiences across various regions and shipping carriers. Key use cases for parcelLab include order tracking via embeddable tracking pages, providing real-time and personalized updates to customers, and running targeted campaigns to increase upsells throughout the delivery process. By leveraging data from over 550 carriers worldwide, parcelLab ensures that shoppers are kept informed about their orders, reducing anxiety and enhancing satisfaction. The platform also allows brands to create a personalized returns experience, from customized return portals that recover revenue and communications to AI forecasting and beyond. At parcelLab, AI is embedded in the platform to make post-purchase operations more adaptive and less manual. It analyzes real-time shipment, returns, and customer interaction data to trigger relevant communications, predict potential delivery issues, and automate decisions like return routing or approval flows. Instead of relying on static rules, the system continuously learns from customer behavior and operational outcomes. This helps teams reduce repetitive tasks, respond faster to disruptions, and make more informed decisions across the post-purchase journey. One of the standout features of parcelLab is its ability to integrate seamlessly with existing eCommerce systems, allowing brands to implement the solution without disrupting their current operations. Additionally, the platform's analytics capabilities provide valuable insights into customer behavior and preferences, enabling brands to make data-driven decisions that enhance their post-purchase strategies. This combination of operational efficiency, customer-centric features, and continuous improvement of the platform positions parcelLab as a leader in the post-purchase software category. By utilizing parcelLab, brands can not only streamline their operations but also create memorable experiences that resonate with their customers. The focus on personalization and engagement helps to foster loyalty and encourages repeat business, ultimately driving top-line revenue growth. With a proven track record of success among over 1,000 trusted brands, parcelLab offers a comprehensive solution for all retailers who are looking to elevate their post-purchase experience.

**Average Rating:** 4.6/5.0

**Total Reviews:** 270

#### How Do G2 Users Rate parcelLab?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Order tracking:** 9.5/10 (Category avg: 8.9/10)
- **Bar codes:** 8.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind parcelLab?

- **Seller:** [parcelLab](https://www.g2.com/sellers/parcellab)
- **Company Website:** https://parcellab.com/
- **Year Founded:** 2015
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @parcellab\_en (1,011 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/parcellab (163 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Customer service agent, Customer Service Agent
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 55% Medium, 26% Large

#### What Do G2 Reviewers Say About parcelLab?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of parcelLab, highlighting its simple navigation and organized return processes.
- Users appreciate the **real-time tracking efficiency** of parcelLab, enhancing transparency and customer satisfaction seamlessly.
- Users love the **real-time tracking updates** from parcelLab, enhancing transparency and customer satisfaction throughout the delivery process.
- Users love the **organized post-purchase communication** of parcelLab, enhancing customer experience and ease of management.
- Users love the **transparency and seamless tracking** of parcelLab, enhancing post-purchase communication and satisfaction.

##### Cons

- Users experience **tracking issues** , facing logouts, limited order information, and access problems that hinder support.
- Users note the **limited functionality** in advanced personalization and analytics, which hampers optimization of customer communication.
- Users desire **missing features** like advanced personalization and deeper analytics to enhance their experience with parcelLab.
- Users find **limited customization** options in parcelLab, seeking more advanced features for improved communication efficiency.
- Users find parcelLab's **complexity** overwhelming, making it difficult to navigate and customize without assistance.

#### What Are Recent G2 Reviews of parcelLab?

**["Efficient tracking, but improvable customer service"](https://www.g2.com/survey_responses/parcellab-review-10394266)**

**Rating:** 4.0/5.0 stars

_— Matthias G._

[Read full review](https://www.g2.com/survey_responses/parcellab-review-10394266)

**["Fantastic Email Tracking and Management"](https://www.g2.com/survey_responses/parcellab-review-13089005)**

**Rating:** 5.0/5.0 stars

_— Clair M._

[Read full review](https://www.g2.com/survey_responses/parcellab-review-13089005)

### [ShipHero](https://www.g2.com/products/shiphero/reviews)

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x

**Average Rating:** 4.5/5.0

**Total Reviews:** 211

#### How Do G2 Users Rate ShipHero?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Order tracking:** 8.8/10 (Category avg: 8.9/10)
- **Bar codes:** 8.7/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ShipHero?

- **Seller:** [ShipHero](https://www.g2.com/sellers/shiphero)
- **Company Website:** https://shiphero.com
- **Year Founded:** 2013
- **HQ Location:** Garnerville, New York
- **Twitter:** @weareshiphero (6,223 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shiphero/ (361 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Operations Manager, CEO
- **Top Industries:** Logistics and Supply Chain, Warehousing
- **Company Size:** 81% Small, 15% Medium

#### What Do G2 Reviewers Say About ShipHero?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ShipHero, praising its intuitive interface and seamless integrations for quick onboarding.
- Users rave about the **excellent customer support** from ShipHero, highlighting their responsiveness and commitment to success.
- Users highlight the **intuitive interface and seamless integrations** of ShipHero, enhancing onboarding and workflow efficiency.
- Users value the **reliable and user-friendly inventory management** of ShipHero, which greatly enhances business operations and growth.
- Users find ShipHero's **setup ease** exceptional, enabling swift onboarding and efficient management of warehouse operations.

##### Cons

- Users find the **lack of bulk editing and complicated navigation** frustrating, hindering efficient order management in ShipHero.
- Users express frustration with **poor customer support** , highlighting slow response times and unresolved technical issues.
- Users struggle with **bulk operation issues** in ShipHero, needing more clarity and streamlined processes for efficiency.
- Users face **integration issues** with ShipHero, encountering glitches and cumbersome login prompts that hinder efficiency.
- Users find **inventory management less streamlined** , requiring adjustments and complicating processes, though ShipHero generally adds value.

#### What Are Recent G2 Reviews of ShipHero?

**["ShipHero: Innovative Picking Tech, Fast Performance, and Excellent Support"](https://www.g2.com/survey_responses/shiphero-review-13144203)**

**Rating:** 4.0/5.0 stars

_— Farneet W._

[Read full review](https://www.g2.com/survey_responses/shiphero-review-13144203)

**["ShipHero: Streamlined, Customizable, and Efficient"](https://www.g2.com/survey_responses/shiphero-review-12973951)**

**Rating:** 5.0/5.0 stars

_— Maïré E._

[Read full review](https://www.g2.com/survey_responses/shiphero-review-12973951)

### [Stamps.com](https://www.g2.com/products/stamps-com/reviews)

Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.

**Average Rating:** 4.3/5.0

**Total Reviews:** 113

#### How Do G2 Users Rate Stamps.com?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Order tracking:** 9.1/10 (Category avg: 8.9/10)
- **Bar codes:** 9.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Stamps.com?

- **Seller:** [ShipStation Global](https://www.g2.com/sellers/shipstation-global)
- **Company Website:** https://www.shipstationglobal.com
- **HQ Location:** Austin, Texas
- **LinkedIn® Page:** https://www.linkedin.com/company/shipstationglobal/ (2,840 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Law Practice
- **Company Size:** 89% Small, 7% Medium

#### What Do G2 Reviewers Say About Stamps.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Stamps.com **very easy to use** , enhancing convenience and efficiency in managing shipments and tracking.
- Users find the **setup ease** of Stamps.com impressive, making it quick and hassle-free to start using the service.
- Users appreciate the **effective tracking features** of Stamps.com, finding it convenient to manage shipments in one place.
- Users love the **convenience of home printing** for USPS shipping, streamlining their mailing process effortlessly.
- Users love the **easy integrations** of Stamps.com, enabling seamless postage addition across various products.

##### Cons

- Users are frustrated by **label issues** with Stamps.com, lacking support for newer hardware like Snapdragon processors.
- Users are frustrated by the **recent price increase** , making the base plan significantly more expensive than before.
- Users face **printing issues** due to lack of driver support for devices like the Snapdragon processor, complicating label printing.

#### What Are Recent G2 Reviews of Stamps.com?

**["Fast, Easy Shipping That Saves Time and Money"](https://www.g2.com/survey_responses/stamps-com-review-13024417)**

**Rating:** 5.0/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/stamps-com-review-13024417)

**["A Legal Office's Essential Time-Saver"](https://www.g2.com/survey_responses/stamps-com-review-12713888)**

**Rating:** 5.0/5.0 stars

_— Christy C._

[Read full review](https://www.g2.com/survey_responses/stamps-com-review-12713888)

### [ClickPost](https://www.g2.com/products/clickpost/reviews)

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale.

**Average Rating:** 4.8/5.0

**Total Reviews:** 144

#### How Do G2 Users Rate ClickPost?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Order tracking:** 9.4/10 (Category avg: 8.9/10)
- **Bar codes:** 9.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ClickPost?

- **Seller:** [ClickPost](https://www.g2.com/sellers/clickpost)
- **Company Website:** https://www.clickpost.ai/
- **HQ Location:** Recife , Pernambuco
- **Twitter:** @ClickPost (198 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/playnaweb/about (1 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Product Manager
- **Top Industries:** Apparel & Fashion, Consumer Goods
- **Company Size:** 59% Medium, 21% Small

#### What Do G2 Reviewers Say About ClickPost?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management.
- Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools.
- Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach.
- Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management.
- Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly.

##### Cons

- Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs.
- Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support.
- Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience.
- Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience.
- Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity.

#### What Are Recent G2 Reviews of ClickPost?

**["Seamless API Integration and Logistics Management"](https://www.g2.com/survey_responses/clickpost-review-12740159)**

**Rating:** 4.5/5.0 stars

_— Aviral G._

[Read full review](https://www.g2.com/survey_responses/clickpost-review-12740159)

**["Smooth Onboarding and a User-Friendly Experience"](https://www.g2.com/survey_responses/clickpost-review-12439989)**

**Rating:** 5.0/5.0 stars

_— Murtuza S._

[Read full review](https://www.g2.com/survey_responses/clickpost-review-12439989)

### [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews)

ShippyPro is an AI-powered shipping automation platform that helps companies reduce shipping costs, eliminate manual processes, and turn delivery into a real competitive advantage. ShippyPro provides the AI tools and APIs to manage shipping, track deliveries, and optimize logistics at any scale, directly integrated to over 190+ carriers. With a single platform, teams gain end-to-end visibility and control over shipping by: - Automating delivery operations across multiple carriers and countries, reducing manual work, errors, and operational complexity - Improving the post-purchase experience with branded tracking that proactively informs customers and reduces customer service tickets - Leveraging shipping data and analytics to monitor performance, compare carriers, track SLAs, and make better cost and service decisions - Analyzing carrier invoices to identify discrepancies, prevent overcharges, and recover hidden costs that directly impact margins As a result, ShippyPro customers typically achieve: - Up to 60% reduction in order fulfillment time - Around 30% fewer shipping errors - Up to 80% fewer clicks per shipment, enabling teams to process 50% more orders per hour - Measurable shipping cost savings, thanks to data-driven carrier optimization and invoice discrepancy detection

**Average Rating:** 4.6/5.0

**Total Reviews:** 107

#### How Do G2 Users Rate ShippyPro?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Order tracking:** 9.4/10 (Category avg: 8.9/10)
- **Bar codes:** 9.2/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ShippyPro?

- **Seller:** [ShippyPro](https://www.g2.com/sellers/shippypro-2a92d1fa-82d6-4171-bdd5-848029642408)
- **Company Website:** https://www.shippypro.com
- **Year Founded:** 2016
- **HQ Location:** Florence, IT
- **Twitter:** @shippypro\_ (72 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shippypro/ (71 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Apparel & Fashion, Consumer Goods
- **Company Size:** 55% Small, 30% Medium

#### What Do G2 Reviewers Say About ShippyPro?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ShippyPro **extremely user-friendly** , appreciating its simple interface and effortless integration of multiple carriers.
- Users value the **easy carrier integration** of ShippyPro, streamlining logistics and enhancing shipment efficiency seamlessly.
- Users value the **excellent customer support** of ShippyPro, noting its efficiency and ease of use.
- Users appreciate the **user-friendly interface** of ShippyPro, finding it intuitive for delivery and tracking processes.
- Users appreciate how ShippyPro provides **time-saving benefits** , streamlining shipping label creation and management efficiently.

##### Cons

- Users experience **slow performance** with ShippyPro, especially when loading sections and managing numerous previous orders.
- Users find **lack of clarity** in ShippyPro's setup and reporting, leading to a complicated initial experience.
- Users find ShippyPro to be **expensive** , especially with high renewal costs and limited customization options.
- Users find the **complexity of advanced features** in ShippyPro challenging, particularly during the initial setup phase.
- Users experience **integration issues** with ShippyPro, including slow processes and complex custom flows for some couriers.

#### What Are Recent G2 Reviews of ShippyPro?

**["ShippyPro Streamlined Our Shipping with Fast Labels and Great Multi-Carrier Integration"](https://www.g2.com/survey_responses/shippypro-review-12987150)**

**Rating:** 4.0/5.0 stars

_— Alessio L._

[Read full review](https://www.g2.com/survey_responses/shippypro-review-12987150)

**["Powerful integration for tracking and automation, some points to improve"](https://www.g2.com/survey_responses/shippypro-review-12516365)**

**Rating:** 5.0/5.0 stars

_— Emma S._

[Read full review](https://www.g2.com/survey_responses/shippypro-review-12516365)

### [Freightview](https://www.g2.com/products/freightview/reviews)

Freightview is a cloud-based, multi-modal TMS built for shippers of all sizes. Easily connect your negotiated LTL and parcel rates, upload contracts, and interact directly with carriers through our Spot Quote / Volume / Truckload tools. We make it fast and easy for your team to enjoy unlimited functionality: - Compare rates across all of your carriers & schedule pickups. - Access documents, NMFC Look-up, Pre-PROs, eBOLs, and print labels. - Track shipments in real time, export, & analyze the data. - Upload contracted rates and batch upload quote requests. - Invite your carrier partners to our Free Carrier Portal. - Invite your suppliers to quote & book through our Vendor Portal. - Use the latest AI Tools to upload, analyze, and audit your freight faster. - Flat fee means affordable, no tiers or contracts. There are no contracts to sign, autopay month-to-month via ACH or CC. 📞 Call us at 913-353-6188 for pricing or to request a demo.

**Average Rating:** 4.7/5.0

**Total Reviews:** 191

#### How Do G2 Users Rate Freightview?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Order tracking:** 8.8/10 (Category avg: 8.9/10)
- **Bar codes:** 9.0/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Freightview?

- **Seller:** [Freightview](https://www.g2.com/sellers/freightview)
- **Company Website:** https://www.freightview.com
- **Year Founded:** 2014
- **HQ Location:** Overland Park, KS
- **Twitter:** @freightview (715 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/721298/ (18 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Logistics Manager, Operations Manager
- **Top Industries:** Manufacturing, Construction
- **Company Size:** 54% Small, 42% Medium

#### What Do G2 Reviewers Say About Freightview?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Freightview's **ease of use** notable, thanks to its simple UI and efficient setup process.
- Users value the **ability to view all rates and options in one place** , significantly reducing time spent on shipping logistics.
- Users value the **responsive customer support** of Freightview, aiding seamless integration and enhancing user experience.
- Users value the **time-saving efficiency** of Freightview, reducing weekly shipping hours from 7-8 to just 1.
- Users love the **comprehensive tracking** capabilities of FreightView, enhancing their shipping management experience significantly.

##### Cons

- Users find **carrier issues** frustrating, including slow responses and limited support for international shipping and API access.
- Users often face **shipment issues** , including delays and limited support for international import/export processes.
- Users face **carrier limitations** with slow responses, inadequate international support, and restrictive truck assignment limits.
- Users express frustration with **shipping issues** , including delays and limitations in international support and handling multiple truck requests.
- Users experience **tracking issues** with Freightview, as shipments may not sync or be easily accessible.

#### What Are Recent G2 Reviews of Freightview?

**["Effortlessly Streamlines Shipping with Precise Rate Comparison"](https://www.g2.com/survey_responses/freightview-review-11315841)**

**Rating:** 4.5/5.0 stars

_— Nick D._

[Read full review](https://www.g2.com/survey_responses/freightview-review-11315841)

**["Streamlined Communication, Effortless Setup"](https://www.g2.com/survey_responses/freightview-review-11336271)**

**Rating:** 5.0/5.0 stars

_— Verified User in Logistics and Supply Chain_

[Read full review](https://www.g2.com/survey_responses/freightview-review-11336271)

### [FarEye](https://www.g2.com/products/fareye/reviews)

FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience: Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance. Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions. Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling. Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse. Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time. Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience.

**Average Rating:** 4.7/5.0

**Total Reviews:** 300

#### How Do G2 Users Rate FarEye?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Order tracking:** 9.8/10 (Category avg: 8.9/10)
- **Bar codes:** 9.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind FarEye?

- **Seller:** [FarEye](https://www.g2.com/sellers/fareye-209791b6-6352-4f97-9c80-5521a8c38dc4)
- **Year Founded:** 2013
- **HQ Location:** Chicago, Illinois
- **Twitter:** @FarEye (1,349 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fareye/ (598 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** GPS Engineer, Manager
- **Top Industries:** Transportation/Trucking/Railroad, Logistics and Supply Chain
- **Company Size:** 63% Large, 31% Medium

#### What Do G2 Reviewers Say About FarEye?

_AI-generated summary from verified user reviews_

##### Pros

- Users find FarEye's **ease of use** essential for managing deliveries efficiently and enhancing operational workflows.
- Users value the **real-time tracking** feature of FarEye, enhancing visibility and efficiency for shipments.
- Users value the **unified control-tower view** of FarEye, enhancing efficiency and improving SLA performance.
- Users benefit from **real-time tracking** with FarEye, ensuring timely updates and seamless shipment management.
- Users value the **real-time tracking and organized dashboard** of FarEye, enhancing visibility and operational response.

##### Cons

- Users experience **slow performance** due to buffering and tracking issues, requiring frequent support intervention for resolution.
- Users often face **technical issues** such as vehicle registration failures and missing data, hindering effective usage.
- Users experience **slow loading times** when uploading orders and logging into the FarEye portal, affecting efficiency.
- Users experience **tracking issues** with FarEye, as alerts don’t close automatically and live data updates are often delayed.
- Users experience **syncing issues** with FarEye, especially in low connectivity areas, causing delays and alerts to remain open.

#### What Are Recent G2 Reviews of FarEye?

**["Reliable Platform for Daily Logistics Operations"](https://www.g2.com/survey_responses/fareye-review-13067007)**

**Rating:** 4.5/5.0 stars

_— Riyaz I._

[Read full review](https://www.g2.com/survey_responses/fareye-review-13067007)

**["Fareye: Intuitive, User-Friendly Platform That Boosts Operational Efficiency"](https://www.g2.com/survey_responses/fareye-review-13169428)**

**Rating:** 5.0/5.0 stars

_— Sushen T._

[Read full review](https://www.g2.com/survey_responses/fareye-review-13169428)

### [Narvar](https://www.g2.com/products/narvar/reviews)

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.

**Average Rating:** 4.3/5.0

**Total Reviews:** 174

#### How Do G2 Users Rate Narvar?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Order tracking:** 8.6/10 (Category avg: 8.9/10)
- **Bar codes:** 6.8/10 (Category avg: 8.5/10)
- **Shipment reports:** 7.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Narvar?

- **Seller:** [Narvar Inc.](https://www.g2.com/sellers/narvar-inc)
- **Company Website:** https://www.narvar.com
- **Year Founded:** 2012
- **HQ Location:** San Mateo, US
- **Twitter:** @narvarinc (1,444 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/narvar (367 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 40% Medium, 25% Small

#### What Do G2 Reviewers Say About Narvar?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless integration and user-friendliness** of Narvar, enhancing customer satisfaction and support efficiency.
- Users find Narvar to be **very user-friendly** , with seamless integration and effortless access to essential features.
- Users love the **easy tracking system** of Narvar, which enhances customer satisfaction and reduces service inquiries.
- Users appreciate the **tracking efficiency** of Narvar, facilitating seamless order management and enhancing the post-purchase experience.
- Users value the **customization options** in Narvar, enhancing brand experience and communication throughout the order process.

##### Cons

- Users desire **greater customization options** in Narvar, often frustrated by reliance on support for simple adjustments.
- Users find the **limited functionality** of Narvar's marketing capabilities and tracking pages frustrating, affecting their overall experience.
- Users express frustration with **poor customer support** , often needing lengthy ticket processes for troubleshooting and issue resolution.
- Users find the **difficult setup** of Narvar challenging, requiring significant time and effort to navigate effectively.
- Users note the **complexity of the setup** process for Narvar, requiring significant time and effort to utilize fully.

#### What Are Recent G2 Reviews of Narvar?

**["Essential for Streamlining Returns & Reporting"](https://www.g2.com/survey_responses/narvar-review-8270287)**

**Rating:** 5.0/5.0 stars

_— Vipul C._

[Read full review](https://www.g2.com/survey_responses/narvar-review-8270287)

**["Good customer service, needs better EDD calculations when estimates are not provided by carriers."](https://www.g2.com/survey_responses/narvar-review-12071619)**

**Rating:** 4.5/5.0 stars

_— German R._

[Read full review](https://www.g2.com/survey_responses/narvar-review-12071619)

### [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews)

Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now. Or you can oversee those employees' shipments with Shipping Administration, a feature of FedEx Ship Manager at fedex.com that allows a single administrator or a group of users who are assigned administrative privileges to centrally manage and control shipments that are processed by individuals from different locations within your company. With Shipping Administration, an administrator can configure shipping options, restrict services, customize reference information and run reports on the shipping activity of users throughout the company.

**Average Rating:** 4.4/5.0

**Total Reviews:** 88

#### How Do G2 Users Rate FedEx Ship Manager?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Order tracking:** 9.2/10 (Category avg: 8.9/10)
- **Bar codes:** 9.1/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind FedEx Ship Manager?

- **Seller:** [FedEx](https://www.g2.com/sellers/fedex)
- **Year Founded:** 2000
- **HQ Location:** Memphis, Tennessee
- **Twitter:** @FedEx (321,624 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fedex/ (184,858 employees on LinkedIn®)
- **Ownership:** FDX

#### Who Uses This Product?

- **Top Industries:** Retail, Information Technology and Services
- **Company Size:** 62% Small, 21% Medium

#### What Do G2 Reviewers Say About FedEx Ship Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **streamlined shipping experience** of FedEx Ship Manager, efficiently meeting their shipping needs without unnecessary complexity.
- Users appreciate the **centralized management** of FedEx Ship Manager, streamlining shipping processes and controlling costs effectively.
- Users value the **cost-saving features** of FedEx Ship Manager, improving efficiency and control over shipping expenses.
- Users find the **ease of use** of FedEx Ship Manager essential for efficient shipping management and cost control.
- Users appreciate the **efficiency improvement** of FedEx Ship Manager, streamlining shipping and logistics management in one tool.

##### Cons

- Users feel the **carrier limitations** of FedEx Ship Manager hinder price comparison, reducing overall shipping efficiency.
- Users find the **lack of automation** limits FedEx Ship Manager's ability to compare rates with other carriers, causing inefficiencies.
- Users find the **limited carrier options** of FedEx Ship Manager restrictive, hindering effective price comparisons and efficiency.
- Users find the **data input process tedious** compared to other shipping software, leading to frustration.

#### What Are Recent G2 Reviews of FedEx Ship Manager?

**["Easy to use, super convenient, minimal issues"](https://www.g2.com/survey_responses/fedex-ship-manager-review-1083573)**

**Rating:** 5.0/5.0 stars

_— Alan B._

[Read full review](https://www.g2.com/survey_responses/fedex-ship-manager-review-1083573)

**["FedEx Ship Manager: My honest review"](https://www.g2.com/survey_responses/fedex-ship-manager-review-11692891)**

**Rating:** 4.5/5.0 stars

_— Tejas K._

[Read full review](https://www.g2.com/survey_responses/fedex-ship-manager-review-11692891)

### [AfterShip](https://www.g2.com/products/aftership/reviews)

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more

**Average Rating:** 4.7/5.0

**Total Reviews:** 309

#### How Do G2 Users Rate AfterShip?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Order tracking:** 9.3/10 (Category avg: 8.9/10)
- **Bar codes:** 8.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind AfterShip?

- **Seller:** [AfterShip](https://www.g2.com/sellers/aftership)
- **Year Founded:** 2012
- **HQ Location:** Singapore
- **Twitter:** @aftership (4,018 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2498164/ (407 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 86% Small, 12% Medium

#### What Do G2 Reviewers Say About AfterShip?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend AfterShip for its **exceptional customer support** , highlighting timely help and effective communication during challenges.
- Users find AfterShip to be **very helpful** for organizing logistical needs and automating client updates effectively.
- Users value the **intuitive integrations** of AfterShip, enhancing organizational efficiency and client communication seamlessly.
- Users value the **easy integrations** of AfterShip, enhancing order tracking efficiency and streamlining workflows.
- Users find AfterShip to be **easy to use** , streamlining order tracking and enhancing the overall experience.

##### Cons

- Users find AfterShip's pricing **too high** , especially for small businesses with lower shipping volumes.
- Users report **tracking issues** with AfterShip that hinder business operations and lead to frustrating experiences with support.
- Users note a **lack of smaller carriers** and some syncing issues with their Shopify accounts as downsides.
- Users report **poor customer support** , highlighting ineffective assistance, unresolved technical issues, and unsatisfactory billing resolutions.
- Users report **poor support** from AfterShip, facing unresolved technical issues and inadequate help through the ticketing system.

#### What Are Recent G2 Reviews of AfterShip?

**["1,100 Carriers and Branded Tracking Pages That Deliver"](https://www.g2.com/survey_responses/aftership-review-12703213)**

**Rating:** 5.0/5.0 stars

_— SANDILE N._

[Read full review](https://www.g2.com/survey_responses/aftership-review-12703213)

**["Clean, Intuitive Shipment Tracking with Strong Branded Notifications"](https://www.g2.com/survey_responses/aftership-review-12725506)**

**Rating:** 5.0/5.0 stars

_— Lee P._

[Read full review](https://www.g2.com/survey_responses/aftership-review-12725506)

### [Swap Commerce](https://www.g2.com/products/swap-commerce/reviews)

Swap is an ecommerce operations platform for Shopify and Shopify Plus brands that want to sell globally without piecing together a different tool for every operational challenge. It brings cross-border commerce, tax and compliance, returns and exchanges, shipping, order tracking, shipping protection, inventory planning, and AI-guided shopping into one connected platform. Brands use Swap to manage the work behind the customer journey, from product discovery and checkout through delivery, returns, and international expansion. With Swap, teams can: \* Calculate duties, taxes, and fees at checkout, support DDP shipping, and manage customs and compliance requirements across markets. \* Create branded, self-service returns and exchanges with configurable rules, store credit, and exchange-first options that can help retain revenue. \* Manage labels, carrier services, tracking, branded notifications, and shipping protection across domestic and international orders. \* Connect sales, returns, and inventory data to demand planning, helping teams spot risk and make better purchasing decisions. \* Offer an Agentic Storefront where shoppers can discover products and complete purchases through an AI-guided conversation. Customer-facing experiences can be tailored to the brand, while operational teams get a clearer view of the data and workflows that often sit across multiple systems. Swap integrates with Shopify, Shopify Plus, and the wider ecommerce stack, including customer support, marketing, warehouse management, order management, and 3PL systems. Swap also manages carrier and logistics relationships behind the scenes, giving commerce, operations, finance, and customer experience teams more time to focus on customers and growth. Whether a brand is improving its returns experience, entering a new market, or modernizing product discovery, Swap connects the customer journey with the infrastructure needed to support it.

**Average Rating:** 4.6/5.0

**Total Reviews:** 60

#### How Do G2 Users Rate Swap Commerce?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Order tracking:** 8.5/10 (Category avg: 8.9/10)
- **Bar codes:** 7.6/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Swap Commerce?

- **Seller:** [Swap Commerce Limited](https://www.g2.com/sellers/swap-commerce-limited)
- **Company Website:** https://www.swap-commerce.com/
- **Year Founded:** 2022
- **HQ Location:** London, England
- **LinkedIn® Page:** https://www.linkedin.com/company/sw-ap/ (345 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 72% Small, 27% Medium

#### What Do G2 Reviewers Say About Swap Commerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** with Swap Commerce, making analytics and returns management simple and efficient.
- Users admire the **exceptional customer experience** of Swap Commerce, praising its ease of use and responsive support team.
- Users praise the **efficient returns management** of Swap Commerce, enhancing customer experience and saving time and money.
- Users praise **Swap Commerce customer support** for its proactive assistance, enhancing overall user experience and satisfaction.
- Users value the **exceptional service quality** of Swap Commerce, appreciating their responsive support and effective communication.

##### Cons

- Users experience **poor customer support** due to delays and difficulties escalating issues beyond the AI chatbot.
- Users face **return issues** , especially with complex exchanges, though support from Swap is responsive and helpful.
- Users face occasional **technical issues** that can complicate usage, especially for those less familiar with technology.
- Users face **label creation issues** with Swap Commerce, leading to occasional delays in their overall experience.
- Users note the **limited features** in Swap Commerce, particularly regarding updates and multi-currency handling, impacting overall efficiency.

#### What Are Recent G2 Reviews of Swap Commerce?

**["Swap - a fully inclusive ecommerce partner"](https://www.g2.com/survey_responses/swap-commerce-review-11493351)**

**Rating:** 4.5/5.0 stars

_— Ewan C._

[Read full review](https://www.g2.com/survey_responses/swap-commerce-review-11493351)

**["A strong returns platform improving customer experience and reducing manual work."](https://www.g2.com/survey_responses/swap-commerce-review-12992834)**

**Rating:** 5.0/5.0 stars

_— Assad Y._

[Read full review](https://www.g2.com/survey_responses/swap-commerce-review-12992834)

### [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews)

MyCarrier connects shippers and carriers in one simple, connected platform — automating every step of LTL shipping from order to payment. Designed for busy logistics teams at small to mid-sized manufacturers and distributors, MyCarrier replaces disconnected tools, spreadsheets, and portals with a single workspace that brings speed, accuracy, and visibility to every shipment. With built-in automation, shippers can instantly quote, book, track, analyze, audit, and pay carriers in one place — reducing freight costs and eliminating manual rework. Features like AI-powered Freight Assist and Precision Payments help prevent unexpected fees and ensure total financial accuracy. By removing the need for 3PLs, MyCarrier creates a better experience for shippers while giving carriers and their sales teams account-level insights to better understand shipping behavior and grow business. Trusted by thousands of companies, including Lucas Oil and U-Haul, MyCarrier has earned multiple FreightTech 25 awards for innovation and ease of use. By connecting directly with your carrier rates, MyCarrier helps you streamline the entire LTL workflow, ship faster, save money, and scale with confidence.

**Average Rating:** 4.7/5.0

**Total Reviews:** 185

#### How Do G2 Users Rate MyCarrierTMS?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Order tracking:** 9.3/10 (Category avg: 8.9/10)
- **Bar codes:** 9.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind MyCarrierTMS?

- **Seller:** [MyCarrier](https://www.g2.com/sellers/mycarrier)
- **Company Website:** https://mycarriertms.com/landing
- **Year Founded:** 2017
- **HQ Location:** Scottsdale, US
- **Twitter:** @ShipMyCarrier (346 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shipmycarrier/ (70 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Shipping Manager, Warehouse Manager
- **Top Industries:** Logistics and Supply Chain, Manufacturing
- **Company Size:** 71% Small, 27% Medium

#### What Do G2 Reviewers Say About MyCarrierTMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users find MyCarrierTMS to be **extremely easy to use** , simplifying the scheduling and management of LTL shipments.
- Users value the **wide range of carrier options** in MyCarrierTMS, simplifying rate discussions and saving time.
- Users value the **cost-saving efficiency** of MyCarrierTMS, simplifying shipment creation and enhancing rate negotiations.
- Users value the **quick and efficient carrier selection** process in MyCarrierTMS, enhancing their shipping operations.
- Users value the **quick and easy quoting process** in MyCarrierTMS, streamlining carrier selection and shipment tracking.

##### Cons

- Users report **limited carrier accessorial options** , requiring direct visits for certain functionalities and lacking parcel shipping features.
- Users note the **limited options** available for carrier accessorials and complex pricing structures, hindering flexibility and functionality.
- Users find **limited access to carrier options** , constraining flexibility and leading to refresh issues during multiple shipments quoting.
- Users report a lack of **missing features** , such as parcel shipping options and bulk updating capabilities.
- Users report **shipment issues** with MyCarrierTMS, including failures in displaying rates and limited pricing structure support.

#### What Are Recent G2 Reviews of MyCarrierTMS?

**["Effortless Scheduling and Competitive Comparison"](https://www.g2.com/survey_responses/mycarriertms-review-7084422)**

**Rating:** 5.0/5.0 stars

_— Danielle H._

[Read full review](https://www.g2.com/survey_responses/mycarriertms-review-7084422)

**["Effortless Shipment Management and Invoice Clarity"](https://www.g2.com/survey_responses/mycarriertms-review-12798073)**

**Rating:** 5.0/5.0 stars

_— Valentina V._

[Read full review](https://www.g2.com/survey_responses/mycarriertms-review-12798073)

- ‹ Prev‹ Prev
- 1
- [2](/categories/shipping?order=g2_score&page=2#product-list)
- [3](/categories/shipping?order=g2_score&page=3#product-list)
- [4](/categories/shipping?order=g2_score&page=4#product-list)
- [5](/categories/shipping?order=g2_score&page=5#product-list)
- …
- [16](/categories/shipping?order=g2_score&page=16#product-list)
- [17](/categories/shipping?order=g2_score&page=17#product-list)
- [Next ›Next ›](/categories/shipping?order=g2_score&page=2#product-list)

Spotlight Categories

[ERP Systems](https://www.g2.com/categories/erp-systems)

[Performance Management Software](https://www.g2.com/categories/performance-management)

[Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)

[Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm)

[Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm)

Similar Categories

- [Demand Planning](/categories/demand-planning)
- [Distribution](/categories/distribution)
- [Inventory Management](/categories/inventory-management)
- [Other Supply & Logistics](/categories/other-supply-logistics)
- [Commodity Trading, Transaction, and Risk Management (CTRM)](/categories/commodity-trading-transaction-and-risk-management-ctrm)

- [Cross Border E-Commerce](/categories/cross-border-e-commerce)
- [Direct Store Delivery](/categories/direct-store-delivery)
- [Fleet Management](/categories/fleet-management)
- [Global Trade Management](/categories/global-trade-management)
- [Last Mile Delivery](/categories/last-mile-delivery)

- [Logistics Intelligence](/categories/logistics-intelligence)
- [Multicarrier Parcel Management Solutions](/categories/multicarrier-parcel-management-solutions)
- [Returns Management](/categories/returns-management)
- [Sales & Ops Planning](/categories/sales-ops-planning)
- [Supply Chain Management](/categories/supply-chain-management)

[Browse Shipping Themes](/categories/shipping/themes)

 ![Daniel Rivera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Rivera")
DR

Researched and written by [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)

Updated October 3, 2024

Shipping software helps businesses coordinate and streamline their outgoing shipments to customers; features include comparative carrier pricing on shipments, bulk editing and printing of shipment information, and custom tracking and confirmation notifications. Following an outgoing shipment, shipping software lets users use photographic evidence and templates to manage order returns and documentation. These features have the potential benefit of improving and automating processes for future orders.

Shipping software should not be confused with [transportation management software](https://www.g2.com/categories/transportation-management/products), which is dedicated to optimizing transportation loads and routes, or [supply chain suites](https://www.g2.com/categories/supply-chain-suites/products), the scope of which encompasses the entire supply chain process. Due to the nature of shipping software, it frequently integrates with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platform) and [fleet management software](https://www.g2.com/categories/fleet-management/products).

To qualify for inclusion in the Shipping category, a product must:

- Provide shipping labels for businesses to ship products 
- Include order management tools so businesses can monitor shipments in real time
- Offer integrations for e-commerce platforms and other online retail sites

Top Tools at a Glance

| 

 | 

Multi-channel order fulfillment with carrier rate shopping

 | 

User Review

"ShipStation Streamlines High-Volume Shipping with Powerful Automations and Integrations"

 |
| 

 | 

Multi-carrier rate comparison for e-commerce fulfillment

 | 

User Review

"Simple,Easyship makes it easy to get Stay Afloat by Phil Tourney to our readers!"

 |
| 

 | 

Multi-carrier label automation for e-commerce

 | 

User Review

"Simplified omnichannel shipping management"

 |
| 

 | 

Branded post-purchase tracking across multi-carrier operations

 | 

User Review

"Efficient tracking, but improvable customer service"

 |
| 

 | 

Barcode-driven 3PL fulfillment with Shopify sync

 | 

User Review

"ShipHero: Streamlined, Customizable, and Efficient"

 |
| 

 | 

In-office USPS postage printing without post office trips

 | 

User Review

"Fast, Easy Shipping That Saves Time and Money"

 |
| 

 | 

Multi-carrier orchestration with intelligent courier allocation

 | 

User Review

"Seamless API Integration and Logistics Management"

 |
| 

 | 

Multi-carrier label automation across sales channels

 | 

User Review

"Powerful integration for tracking and automation, some points to improve"

 |
| 

 | 

Multi-carrier LTL rate comparison and booking

 | 

User Review

"Effortlessly Streamlines Shipping with Precise Rate Comparison"

 |

* * *

Show More

* * *

## How Do You Choose the Right Shipping Software?

### What You Should Know About Shipping Software

### What is Shipping Software?

Shipping software is designed to streamline the entire shipping process from label creation to destination arrival. By integrating with an e-commerce platform, shipping software can provide accurate shipping calculations for your products, create shipping labels, and ensure your shipments are compliant under international, federal, and state laws.

Key Benefits of Shipping Software

- Manage shipping orders as they arrive
- Compare rates from a variety of shipping carriers
- Generate shipping documents such as labels and invoices
- Receive shipping discounts based on number of orders

### Why Use Shipping Software?

With the number of online consumers increasing every day, businesses cannot afford to fall behind in the efficiency of their shipping operations, especially when customers so often abandon their shopping cart and choose to not purchase a product because of shipping concerns. This can include too high of a shipping price, too long of a shipping time, or simply that the business is unable to ship to their location. In this regard, if customers are willing to purchase a product, businesses must guarantee that they are able to provide multiple shipping options at low prices and deliver convenience along with their products. Shipping software can save businesses and consumers both money and time.

**Save money —** Shipping software offers steep discounts for retailers and e-commerce sites. This is an incentive that is given to retailers so they choose their shipping solution. Different solutions offer different discounts; while some software may offer free shipping up to fifty orders a month, others offer better discounts for high-volume shipments (unlimited monthly orders). Before choosing a software, make sure to evaluate how many shipments are made on a monthly basis.

**Save time —** Businesses that ship products every day have to determine the shipping cost of each order by adding the weight and dimensions of each product and then calculating how much it costs to ship to a certain location. Manually calculating the shipping cost on each order can take up plenty of time. Shipping software, on the other hand, automatically calculates the cost and presents customers with the best shipping options. This saves time for businesses and provides the most affordable option for consumers.

### Who Uses Shipping Software?

**E-commerce sites —** E-commerce sites can benefit from shipping software by eliminating cart abandonment and optimizing the final stages of the purchasing cycle. Oftentimes, consumers abandon their carts when they realize the cost and time that is associated with shipping. Shipping software provides discounts to e-commerce sites that ship out a high volume of products, since they often have working relationships with third-party logistics providers. This enables these websites to access the best shipping rates and offer them to their consumers.

**Third-party logistics providers —** Third-party logistics providers have a symbiotic relationship with e-commerce sites. Businesses such as FedEx and UPS provide e-commerce companies such as Amazon with a streamlined supply chain, while e-commerce companies provide third-party logistics providers with the customers to drive revenue. An effective logistics provider will provide excellent service and shipping analytics to display that orders were shipped and received in a timely manner. Shipping software helps these companies with route optimization, order tracking, and rate management.

**Retailers —** Although it is more popular for e-commerce sites to connect with third-party logistics providers to ship customer orders, some retail companies are choosing the “ship from store" method. This is a fulfillment process in which brick-and-mortar stores make the physical store a distribution hub and ship orders straight from the store. Since this method relies on the product being available in the on-premises inventory, it’s important to make sure that your inventory integrates with a shipping software solution. This will help retailers track and manage inventory in a way that correlates with customer demand.

### Kinds of Shipping Software

**Multi-carrier shipping —** Multi-carrier shipping enables shippers and exporters to choose between different carriers. This software allows shippers to compare rates, transit times, and arrival speed for each individual carrier, thus letting them choose the most efficient and valuable shipping option. This type of software is typically used by shippers who export a high volume of products.

**E-commerce shipping —** E-commerce shipping solutions integrate across online marketplaces such as Amazon and eBay. These are intended to help sellers leverage consumers' buying decisions to influence better shipping strategies. If consumers are consistently choosing two-day shipping, then sellers can use this data to shape their strategy around optimizing a two-day shipping time.

**Freight broker —** Businesses that are involved with selling and transporting freight should look into freight broker software. This software helps freight brokers manage freight loads, communicate with carriers, dispatch drivers, and invoice customers.

### Shipping Software Features

**Shipping labels —** Any business that ships products must make sure their products meet shipping regulations, help consumers identify shipments, and maintain compliance with environmental health and safety standards. With shipping label creation, businesses can ensure all of these needs are met, as well as save time and money, by printing shipping labels straight from their desktops.

**Order management —** Order management tools can help both consumers and businesses track and manage the orders that they’ve placed. If a customer needs to return or edit the address on an order, businesses can automatically be notified of this and make adjustments accordingly.

**Rate management —** A good shipping solution will offer rate discounts for businesses. These discounts can sometimes range up to 70%. This allows businesses to offer better shipping rates to consumers, which increases the likelihood that they will complete their order.

**Reporting tools —** An important feature of shipping software is advanced metrics reporting. With shipment history, users can visualize key metrics that indicate where the most shipments are going and how much each shipment costs. This can influence decisions like establishing shipping centers in high volume areas and using predictive modeling to forecast how much shipping will continue to cost for your business based on historical data.

**Drop shipping —** Drop shipping refers to shipping products that stores don’t have stocked on site. Instead, third-party logistics providers ship those products directly to the consumer. This can save money for businesses since they don’t need to establish a physical store to stock all their inventory. Shipping software offers seamless fulfillment for drop shipping and can facilitate orders between businesses and third-party logistics providers. While this certainly saves time and money for businesses, businesses should understand that it also gives more shipping visibility to the third-party supplier who is shipping your product. This way, if there is an issue with the order, the consumer must contact the third-party and solve the issue through them.

### Trends Related to Shipping Software

**Machine learning —** Shipping software with built-in machine learning capabilities can be leveraged to identify customer habits. If a customer chooses a specific method of shipping from an online store, the shipping software can automatically import that info and create a profile for that customer. Then the next time the customer checks out, the shipping information can automatically be input for the customer. Deep learning algorithms can also provide businesses with information based on where products are most often being shipped. This can help provide users with information on where they can establish warehouses for seamless shipping.

### Software and Services Related to Shipping Software

[**Inventory control**](https://www.g2.com/categories/inventory-control) **—** Inventory control software manages a business’ physical inventory by providing insight into the amount of each product that is still available. This is a critical factor that goes into determining if a product can even be shipped. Businesses would be wise to integrate shipping and inventory control to provide accurate assessments of how much stock they have.

[**Route planning**](https://www.g2.com/categories/route-planning) **—** Route planning software is used to define, manage, and optimize delivery routes for various geographical regions and types of transportation. Once integrated into a shipping software, businesses can track shipping performance and evaluate key metrics to improve their shipping strategy. Key features such as pickup management, vehicle evaluation, and automated schedule planning can help home in on different ways to optimize route patterns. Once companies understand how to improve their shipping times, they can offer better service to their customers and improve the overall efficiency of their business.

[**Accounting software**](https://www.g2.com/categories/accounting) **—** Integrating your shipping software with accounting software provides businesses with a more streamlined system for processing payments and handling finances. With this system in place, users can analyze how their shipping software is affected by their finances and make changes if need be.

[**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** E-commerce platforms are the central hub that sparks all shipping operations. When customers checkout of an e-commerce site with a slew of products, the shipping software can present all the types of shipping options for them so they can choose one that meets their needs.