# Best Shipping Software for Small Business

  *By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)*

   Products classified in the overall Shipping category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Shipping to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Shipping category.

In addition to qualifying for inclusion in the Shipping Software category, to qualify for inclusion in the Small Business Shipping Software category, a product must have at least 10 reviews left by a reviewer from a small business.





## Category Overview

**Total Products under this Category:** 241


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 4,900+ Authentic Reviews
- 241+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Shipping Software At A Glance

- **Best for Small Businesses:** [Sendcloud](https://www.g2.com/products/sendcloud/reviews)
- **Best for Mid-Market:** [parcelLab](https://www.g2.com/products/parcellab/reviews)
- **Best for Enterprise:** [parcelLab](https://www.g2.com/products/parcellab/reviews)
- **Highest User Satisfaction:** [Easyship](https://www.g2.com/products/easyship/reviews)
- **Best Free Software:** [ShipStation](https://www.g2.com/products/shipstation/reviews)


---

**Sponsored**

### Narvar

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.



[Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=374&secure%5Bdisplayable_resource_id%5D=374&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=374&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=8299&secure%5Bresource_id%5D=374&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshipping%2Fenterprise&secure%5Btoken%5D=60e741be63eeef952fc21da415361ff27ab944b47a5c9a2ba9be188e0ea6d1cb&secure%5Burl%5D=https%3A%2F%2Fcorp.narvar.com%2Fsolutions%2Fdelivery&secure%5Burl_type%5D=custom_url)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [Sendcloud](https://www.g2.com/products/sendcloud/reviews)
  Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 140

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Order tracking:** 9.2/10 (Category avg: 8.9/10)
- **Bar codes:** 8.1/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Sendcloud](https://www.g2.com/sellers/sendcloud)
- **Year Founded:** 2012
- **HQ Location:** Eindhoven, North Brabant
- **Twitter:** @Sendcloud (1,532 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sendcloud/ (432 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Owner
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 93% Small-Business, 6% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (25 reviews)
- Shipping Efficiency (12 reviews)
- Carrier Integration (11 reviews)
- Efficiency (11 reviews)
- Label Creation (11 reviews)

**Cons:**

- Limited Functionality (9 reviews)
- Poor Customer Support (7 reviews)
- Poor Support Communication (7 reviews)
- Expensive (6 reviews)
- Integration Issues (5 reviews)

  ### 2. [Easyship](https://www.g2.com/products/easyship/reviews)
  Easyship is the world’s leading shipping software for borderless eCommerce. Our intuitive App and API integrate with all major eCommerce and marketplace platforms like Shopify, WooCommerce, BigCommerce, Adobe Commerce (Magento), Squarespace, WIX, Amazon, eBay, Etsy, and TikTok Shop—letting businesses of all sizes manage orders, multi-carrier shipping, and global tracking in a single unified dashboard. Easyship also provides end-to-end shipping, backer surveys and fulfillment for crowdfunding campaigns across Kickstarter, Indiegogo and Launchboom. No matter your use case, unlock instant access to exclusive pre-negotiated discounted rates up to 91% off retail prices and compare 550+ global courier services in seconds, with no minimum volumes or multiple account requirements. Top brands like eBay, AMEX, Ray-Ban, and Orbitkey trust Easyship to deliver a superior customer experience, save on shipping costs, and manage global import tax and duties. Signup for free, compare rates and automate all your shipping in minutes.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 168

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10)
- **Order tracking:** 8.8/10 (Category avg: 8.9/10)
- **Bar codes:** 8.0/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.2/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Easyship](https://www.g2.com/sellers/easyship)
- **Company Website:** https://www.easyship.com
- **Year Founded:** 2015
- **HQ Location:** New York, US
- **Twitter:** @goeasyship (1,166 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4847209/ (196 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 93% Small-Business, 5% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (59 reviews)
- Ease of Use (52 reviews)
- Service Quality (28 reviews)
- Customer Experience (23 reviews)
- Easy Integrations (22 reviews)

**Cons:**

- Shipping Limitations (22 reviews)
- Shipping Issues (15 reviews)
- Poor Customer Support (13 reviews)
- Carrier Limitations (6 reviews)
- Complexity (6 reviews)

  ### 3. [ShipStation](https://www.g2.com/products/shipstation/reviews)
  ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation. Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing. Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack. For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces. Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features: Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more. Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship. Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time. Fulfillment Automation: Batch, route, and print labels automatically for faster, seamless order fulfillment. Inventory & Warehouse Management: Sync your inventory with your warehouse with AI-powered features. Never be caught off-guard with automation rules that alert you when your supply is running low. Batch pick, pack, and ship so orders move faster with fewer errors. Tracking: Keep customers informed with branded order updates at every step, reducing support calls and building trust. Returns and Exchanges: Retain even more revenue and grow customer-loyalty with a branded returns and exchanges branded portal, more return options, and end-to-end inventory management. Analytics and Reporting: Dashboards to spot trends, monitor spend, and evaluate performance. International Shipping:Ship globally with confidence, with prepaid duties and taxes, customs forms, and more.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 563

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Order tracking:** 8.9/10 (Category avg: 8.9/10)
- **Bar codes:** 8.5/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.5/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Auctane](https://www.g2.com/sellers/auctane)
- **Company Website:** https://auctane.com
- **HQ Location:** Austin, Texas
- **LinkedIn® Page:** https://www.linkedin.com/company/auctane/ (1,321 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, President
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 89% Small-Business, 9% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (11 reviews)
- Easy Integrations (8 reviews)
- Integrations (8 reviews)
- Ecommerce Integration (6 reviews)
- Shipping Management (6 reviews)

**Cons:**

- Poor Customer Support (7 reviews)
- Expensive (6 reviews)
- Limited Options (4 reviews)
- Technical Issues (4 reviews)
- Complexity (3 reviews)

  ### 4. [ShipHero](https://www.g2.com/products/shiphero/reviews)
  ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 199

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Order tracking:** 8.8/10 (Category avg: 8.9/10)
- **Bar codes:** 8.6/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.5/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [ShipHero](https://www.g2.com/sellers/shiphero)
- **Company Website:** https://shiphero.com
- **Year Founded:** 2013
- **HQ Location:** Garnerville, New York
- **Twitter:** @weareshiphero (6,235 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shiphero/ (353 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Operations Manager, CEO
  - **Top Industries:** Logistics and Supply Chain, Warehousing
  - **Company Size:** 82% Small-Business, 15% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (43 reviews)
- Customer Support (30 reviews)
- Features (23 reviews)
- Inventory Management (22 reviews)
- Setup Ease (21 reviews)

**Cons:**

- Missing Features (13 reviews)
- Poor Customer Support (11 reviews)
- Bulk Operations Issues (9 reviews)
- Integration Issues (8 reviews)
- Inventory Management (8 reviews)

  ### 5. [Shiptheory](https://www.g2.com/products/shiptheory/reviews)
  Shiptheory is a shipping management platform that connects online retailers to carriers, automatically booking shipments, printing labels, and returning tracking numbers within seconds. Ship 5-10x faster and save up to 7 hours daily using Shiptheory to automate your label production. Shiptheory has the ability for users to create rules. These dictate how a shipment is processed based on the order type. You can create super simple rules, super complex rules and everything in between. Shiptheory deals with various ways to print labels, dependent on your workflow. Shiptheory saves time and money and helps retailers focus on what matters most. Working with all the top carriers worldwide, including but not limited to Royal Mail, DPD, Parcelforce, USPS, Fedex, UPS and over 90 others, including many pallet and LTL carriers. Connect upto 100 different sales channels, including, Netsuite, Magento, Microsoft Dynamics, Sage, Cin7, Shopify, WooCommerce, eBay, Amazon and many more, as well as our a Restful API allowing you to integrate your custom system with us to automate your label printing.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 166

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Order tracking:** 9.3/10 (Category avg: 8.9/10)
- **Bar codes:** 9.3/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Shiptheory](https://www.g2.com/sellers/shiptheory)
- **Company Website:** https://shiptheory.com
- **Year Founded:** 2015
- **HQ Location:** Bristol, GB
- **Twitter:** @shiptheory (799 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shiptheory/ (29 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail, Manufacturing
  - **Company Size:** 86% Small-Business, 11% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (26 reviews)
- Service Quality (15 reviews)
- Ease of Use (12 reviews)
- Support Speed (12 reviews)
- Helpful (10 reviews)

**Cons:**

- Limited Customization (4 reviews)
- Difficult Navigation (2 reviews)
- Integration Issues (2 reviews)
- Limited Options (2 reviews)
- Poor Customer Support (2 reviews)

  ### 6. [Freightview](https://www.g2.com/products/freightview/reviews)
  Freightview is a cloud-based, multi-modal TMS built for shippers of all sizes. Easily connect your negotiated LTL and parcel rates, upload contracts, and interact directly with carriers through our Spot Quote / Volume / Truckload tools. We make it fast and easy for your team to enjoy unlimited functionality: - Compare rates across all of your carriers & schedule pickups. - Access documents, NMFC Look-up, Pre-PROs, eBOLs, and print labels. - Track shipments in real time, export, & analyze the data. - Upload contracted rates and batch upload quote requests. - Invite your carrier partners to our Free Carrier Portal. - Invite your suppliers to quote & book through our Vendor Portal. - Use the latest AI Tools to upload, analyze, and audit your freight faster. - Flat fee means affordable, no tiers or contracts. There are no contracts to sign, autopay month-to-month via ACH or CC. 📞 Call us at 913-353-6188 for pricing or to request a demo.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 191

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Order tracking:** 8.8/10 (Category avg: 8.9/10)
- **Bar codes:** 9.0/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Freightview](https://www.g2.com/sellers/freightview)
- **Company Website:** https://www.freightview.com
- **Year Founded:** 2014
- **HQ Location:** Overland Park, KS
- **Twitter:** @freightview (715 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/721298/ (18 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Logistics Manager, Operations Manager
  - **Top Industries:** Manufacturing, Construction
  - **Company Size:** 54% Small-Business, 42% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (57 reviews)
- Carrier Selection (24 reviews)
- Customer Support (22 reviews)
- Time-saving (21 reviews)
- Tracking (18 reviews)

**Cons:**

- Carrier Issues (13 reviews)
- Shipment Issues (10 reviews)
- Carrier Limitations (8 reviews)
- Shipping Issues (8 reviews)
- Tracking Issues (8 reviews)

  ### 7. [AfterShip](https://www.g2.com/products/aftership/reviews)
  AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 306

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Order tracking:** 9.3/10 (Category avg: 8.9/10)
- **Bar codes:** 8.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [AfterShip](https://www.g2.com/sellers/aftership)
- **Company Website:** https://www.aftership.com/
- **Year Founded:** 2012
- **HQ Location:** Singapore
- **Twitter:** @aftership (4,017 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2498164/ (397 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Owner
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 86% Small-Business, 12% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (7 reviews)
- Helpful (6 reviews)
- Integrations (5 reviews)
- Easy Integrations (4 reviews)
- Ease of Use (3 reviews)

**Cons:**

- Expensive (3 reviews)
- Tracking Issues (3 reviews)
- Missing Features (2 reviews)
- Poor Customer Support (2 reviews)
- Poor Support (2 reviews)

  ### 8. [Stamps.com](https://www.g2.com/products/stamps-com/reviews)
  Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 90

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Order tracking:** 9.7/10 (Category avg: 8.9/10)
- **Bar codes:** 9.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 10.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Auctane](https://www.g2.com/sellers/auctane)
- **Company Website:** https://auctane.com
- **HQ Location:** Austin, Texas
- **LinkedIn® Page:** https://www.linkedin.com/company/auctane/ (1,321 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Retail, Law Practice
  - **Company Size:** 88% Small-Business, 8% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (3 reviews)
- Setup Ease (2 reviews)
- Tracking (2 reviews)
- Customer Experience (1 reviews)
- Easy Integrations (1 reviews)

**Cons:**

- Label Issues (1 reviews)
- Price Increase (1 reviews)
- Printing Issues (1 reviews)

  ### 9. [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews)
  ShippyPro is an AI-powered shipping automation platform that helps companies reduce shipping costs, eliminate manual processes, and turn delivery into a real competitive advantage. ShippyPro provides the AI tools and APIs to manage shipping, track deliveries, and optimize logistics at any scale, directly integrated to over 190+ carriers. With a single platform, teams gain end-to-end visibility and control over shipping by: - Automating delivery operations across multiple carriers and countries, reducing manual work, errors, and operational complexity - Improving the post-purchase experience with branded tracking that proactively informs customers and reduces customer service tickets - Leveraging shipping data and analytics to monitor performance, compare carriers, track SLAs, and make better cost and service decisions - Analyzing carrier invoices to identify discrepancies, prevent overcharges, and recover hidden costs that directly impact margins As a result, ShippyPro customers typically achieve: - Up to 60% reduction in order fulfillment time - Around 30% fewer shipping errors - Up to 80% fewer clicks per shipment, enabling teams to process 50% more orders per hour - Measurable shipping cost savings, thanks to data-driven carrier optimization and invoice discrepancy detection


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 91

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Order tracking:** 9.4/10 (Category avg: 8.9/10)
- **Bar codes:** 9.2/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [ShippyPro](https://www.g2.com/sellers/shippypro-2a92d1fa-82d6-4171-bdd5-848029642408)
- **Company Website:** https://www.shippypro.com
- **Year Founded:** 2016
- **HQ Location:** Florence, IT
- **Twitter:** @shippypro_ (71 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shippypro/ (70 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Apparel & Fashion, Retail
  - **Company Size:** 55% Small-Business, 32% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (27 reviews)
- Carrier Integration (15 reviews)
- Customer Support (14 reviews)
- User Interface (12 reviews)
- Integrations (11 reviews)

**Cons:**

- Slow Performance (7 reviews)
- Lack of Clarity (6 reviews)
- Complexity (4 reviews)
- Expensive (4 reviews)
- Integration Issues (4 reviews)

  ### 10. [Shippo](https://www.g2.com/products/shippo-shippo/reviews)
  Everything you need for scalable shipping in one place, plus the best rates from top carriers. Seamlessly sync your orders from all of the top e-commerce platforms and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and FedEx. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Over 100K brands trust Shippo. Top features include: \>\>The end-to-end shipping platform for every business - Make shipping a seamless part of your business - connect your e-commerce platform or build our implementation-ready API directly into your workflow, fulfill orders quickly with smart defaults and configurable automations, and gain insights that help you ship smarter with analytics and reporting. \>\>Support every step of the way - Go with confidence thanks to our experienced customer support, implementation and success teams. We have the shipping knowledge to get you started quickly and keep you up and running consistently. \>\>Grow into the future with Shippo - You will only ship more tomorrow. Shippo is there for you with 99.99% uptime, a modern tech stack, and all the features you need to create a greater brand connection to your customers and scale to match your highest ambitions. Just like our 100,000+ customers, Shippo can help you grow into the future with confidence.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 75

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Order tracking:** 9.1/10 (Category avg: 8.9/10)
- **Bar codes:** 8.8/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.8/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Shippo](https://www.g2.com/sellers/shippo)
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @goshippo
- **LinkedIn® Page:** https://www.linkedin.com/company/shippo/ (295 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 87% Small-Business, 12% Mid-Market


#### Pros & Cons

**Pros:**

- Label Creation (4 reviews)
- Label Printing (4 reviews)
- Ease of Use (2 reviews)
- Easy Shipping (2 reviews)
- Ecommerce Integration (2 reviews)

**Cons:**

- Label Issues (3 reviews)
- Account Issues (2 reviews)
- Integration Issues (2 reviews)
- Order Management Issues (2 reviews)
- Carrier Limitations (1 reviews)

  ### 11. [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews)
  Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now. Or you can oversee those employees' shipments with Shipping Administration, a feature of FedEx Ship Manager at fedex.com that allows a single administrator or a group of users who are assigned administrative privileges to centrally manage and control shipments that are processed by individuals from different locations within your company. With Shipping Administration, an administrator can configure shipping options, restrict services, customize reference information and run reports on the shipping activity of users throughout the company.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 88

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Order tracking:** 9.2/10 (Category avg: 8.9/10)
- **Bar codes:** 9.1/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.1/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [FedEx](https://www.g2.com/sellers/fedex)
- **Year Founded:** 2000
- **HQ Location:** Memphis, Tennessee
- **Twitter:** @FedEx (321,705 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fedex/ (179,805 employees on LinkedIn®)
- **Ownership:** FDX

**Reviewer Demographics:**
  - **Top Industries:** Retail, Information Technology and Services
  - **Company Size:** 62% Small-Business, 21% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Experience (2 reviews)
- Centralized Management (1 reviews)
- Cost Saving (1 reviews)
- Ease of Use (1 reviews)
- Efficiency Improvement (1 reviews)

**Cons:**

- Carrier Limitations (2 reviews)
- Lack of Automation (1 reviews)
- Missing Features (1 reviews)
- Shipping Issues (1 reviews)

  ### 12. [Veeqo](https://www.g2.com/products/veeqo/reviews)
  Free shipping software that does more than print labels. Cut the cost and speed of fulfilling orders with low shipping rates, automation and powerful fulfillment tools with Veeqo’s completely FREE shipping management software. Immediate rate discounts from USPS, UPS, DHL and FedEx: Immediately access discounted USPS, UPS, DHL and FedEx rates. There’s ZERO need to negotiate and no set shipping volume needed. You can always connect your own carrier account if you have one. Automatic rate selection: Save time with rate shopping that automatically chooses the best value label for each order you receive on any channel. Fast bulk shipping: Veeqo can select the best rates and ship up to 100 orders at once. So you save time, clicks, and cash. Automated shipping rules: Set up weight, value, delivery options, and other specs in advance. Veeqo follows your pre-set guidelines to offer up the best labels. Veeqo is also packed FULL with power features that will let you wave goodbye to spreadsheets with multiple tools wrapped into one. Inventory Control: Your stock automatically updates across all your stores. Goodbye, spreadsheet! Hello, peace of mind. Pick with your mobile device : Use our scanner or your mobile device to help you pick, pack, and ship the right items quicker—with a lot less risk of sending the wrong stuff. Reports and Forecasting: Veeqo tracks and organizes all your sales data to make planning, purchasing, and growing your business a breeze. Veeqo simplicity. Amazon trust. As part of the Amazon family, Veeqo provides trusted data security and Amazon account protection from late deliveries and negative feedback, if you ship on time. Veeqo is a Shopify Plus Certified App The Shopify Plus Certified App Program supports the largest Shopify merchants by helping them find the apps and solutions they need to build and scale their business. The program is available specifically for Shopify Partners (https://help.shopify.com/en/partners/about) who provide a level of product quality, service, performance, privacy, and support that meets the advanced requirements of Shopify Plus merchants.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 46

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Order tracking:** 8.9/10 (Category avg: 8.9/10)
- **Bar codes:** 7.9/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.2/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud (2,223,984 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (156,424 employees on LinkedIn®)
- **Ownership:** NASDAQ: AMZN

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 87% Small-Business, 13% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (11 reviews)
- Customer Support (10 reviews)
- Order Management (6 reviews)
- Easy Integrations (5 reviews)
- Ecommerce Integration (5 reviews)

**Cons:**

- Complexity (5 reviews)
- Missing Features (4 reviews)
- Software Bugs (4 reviews)
- Integration Issues (3 reviews)
- Inventory Management (3 reviews)

  ### 13. [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews)
  MyCarrier connects shippers and carriers in one simple, connected platform — automating every step of LTL shipping from order to payment. Designed for busy logistics teams at small to mid-sized manufacturers and distributors, MyCarrier replaces disconnected tools, spreadsheets, and portals with a single workspace that brings speed, accuracy, and visibility to every shipment. With built-in automation, shippers can instantly quote, book, track, analyze, audit, and pay carriers in one place — reducing freight costs and eliminating manual rework. Features like AI-powered Freight Assist and Precision Payments help prevent unexpected fees and ensure total financial accuracy. By removing the need for 3PLs, MyCarrier creates a better experience for shippers while giving carriers and their sales teams account-level insights to better understand shipping behavior and grow business. Trusted by thousands of companies, including Lucas Oil and U-Haul, MyCarrier has earned multiple FreightTech 25 awards for innovation and ease of use. By connecting directly with carriers and streamlining the entire LTL workflow, MyCarrier helps teams ship faster, save money, and scale with confidence — all while strengthening carrier relationships and maintaining full control as they grow.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 172

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Order tracking:** 9.3/10 (Category avg: 8.9/10)
- **Bar codes:** 9.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [MyCarrier](https://www.g2.com/sellers/mycarrier)
- **Company Website:** https://mycarriertms.com/landing
- **Year Founded:** 2017
- **HQ Location:** Scottsdale, US
- **Twitter:** @ShipMyCarrier (348 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shipmycarrier/ (68 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Shipping Manager, Warehouse Manager
  - **Top Industries:** Logistics and Supply Chain, Wholesale
  - **Company Size:** 70% Small-Business, 28% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (10 reviews)
- Carrier Options (7 reviews)
- Cost Saving (5 reviews)
- Carrier Management (4 reviews)
- Quoting Process (4 reviews)

**Cons:**

- Carrier Issues (3 reviews)
- Limited Options (3 reviews)
- Limited Access (2 reviews)
- Missing Features (2 reviews)
- Shipment Issues (2 reviews)

  ### 14. [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews)
  ShippingEasy is the easiest online shipping platform for growing businesses. With ShippingEasy, merchants can access discounted shipping rates, automate shipping, and get time back to focus on building their business. Robust integrations with Shopify, Amazon, Etsy, eBay, BigCommerce, WooCommerce, Wish, Walmart, and other leading online channels allow merchants to manage orders, shipments, and customers from everywhere they sell—all in one easy-to-use platform.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 112

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Order tracking:** 9.4/10 (Category avg: 8.9/10)
- **Bar codes:** 8.7/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.1/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Auctane](https://www.g2.com/sellers/auctane)
- **HQ Location:** Austin, Texas
- **LinkedIn® Page:** https://www.linkedin.com/company/auctane/ (1,321 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, President
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 94% Small-Business, 8% Mid-Market


  ### 15. [ClickPost](https://www.g2.com/products/clickpost/reviews)
  ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 132

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Order tracking:** 9.4/10 (Category avg: 8.9/10)
- **Bar codes:** 9.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [ClickPost](https://www.g2.com/sellers/clickpost)
- **Company Website:** https://www.clickpost.ai/
- **HQ Location:** Recife , Pernambuco
- **Twitter:** @ClickPost (200 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/playnaweb/about (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Product Manager
  - **Top Industries:** Apparel & Fashion, Consumer Goods
  - **Company Size:** 58% Mid-Market, 20% Small-Business


#### Pros & Cons

**Pros:**

- Tracking (44 reviews)
- Ease of Use (42 reviews)
- Customer Support (35 reviews)
- Service Quality (24 reviews)
- Real-time Tracking (23 reviews)

**Cons:**

- Limited Customization (7 reviews)
- Missing Features (7 reviews)
- Delay Issues (6 reviews)
- Tracking Issues (6 reviews)
- Delays (5 reviews)

  ### 16. [Swap Commerce](https://www.g2.com/products/swap-commerce/reviews)
  Simplify your tech stack with Swap. Swap is your "everything e-commerce app" for Shopify brands looking to scale with a one-login solution for global shipping, returns & exchanges, tracking, insurance, and recycling. From increasing retained revenue with easy exchanges to cross-border commerce support, Swap is fully customizable to your brand's preferences at every stage of the journey. We handle all direct relationships with carriers to give you back time and money you never knew you had.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 41

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Order tracking:** 8.6/10 (Category avg: 8.9/10)
- **Bar codes:** 7.3/10 (Category avg: 8.5/10)
- **Shipment reports:** 7.6/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Swap Commerce Limited](https://www.g2.com/sellers/swap-commerce-limited)
- **Company Website:** https://www.swap-commerce.com/
- **Year Founded:** 2022
- **HQ Location:** London, England
- **LinkedIn® Page:** https://www.linkedin.com/company/sw-ap/ (273 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Apparel & Fashion, Retail
  - **Company Size:** 80% Small-Business, 17% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (25 reviews)
- Customer Experience (21 reviews)
- Returns Management (18 reviews)
- Customer Support (14 reviews)
- Service Quality (13 reviews)

**Cons:**

- Poor Customer Support (5 reviews)
- Return Issues (5 reviews)
- Technical Issues (4 reviews)
- Label Issues (3 reviews)
- Limited Features (3 reviews)

  ### 17. [Cahoot](https://www.g2.com/products/cahoot-cahoot/reviews)
  Cahoot provides eCommerce shipping software and order fulfillment services that power nationwide 1-day and 2-day deliveries at the lowest cost by design. Cahoot offers lower fulfillment fees because it enables merchants to fulfill for other merchants. Despite lower prices, Cahoot’s service offers the highest SLA in the industry thanks to its top-class merchant fulfillment partners and robust software. Contact Cahoot to learn more about how we can boost your growth profitably.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 48

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Order tracking:** 9.7/10 (Category avg: 8.9/10)
- **Bar codes:** 9.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Cahoot](https://www.g2.com/sellers/cahoot)
- **Company Website:** https://www.cahoot.ai
- **Year Founded:** 2018
- **HQ Location:** Bridgeport, CT
- **Twitter:** @LetsCahoot (66 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/letscahoot/ (14 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 92% Small-Business, 6% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (8 reviews)
- Order Management (6 reviews)
- Ease of Use (5 reviews)
- Easy Setup (5 reviews)
- Efficiency Improvement (5 reviews)

**Cons:**

- Complexity (3 reviews)
- Lack of Clarity (3 reviews)
- Learning Curve (3 reviews)
- Complex Setup (2 reviews)
- Difficult Learning (2 reviews)

  ### 18. [Ordoro](https://www.g2.com/products/ordoro/reviews)
  Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerful apps—shipping, inventory, and dropshipping—designed to streamline and automate your daily order management tasks. Select any combination of our apps to help you re-focus on growth! Finally, feel confident in your decision-making with unrivaled visibility, control, and support. Conquer more complexity in less time with Ordoro. Start your 15-Day FREE TRIAL today at Ordoro.com! SHIPPING Access actually useful shipping features, integrations with top shipping carriers, and cost-effective rates to efficiently get your products to your customers. - Connect all your sales channels, marketplaces, and shipping carriers - Access the lowest shipping rates from top carriers — save up to 88% - Easily bulk print shipping labels and packing lists - Accelerate your workflow with our Automation Rules and Shipping Presets - Organize your online orders with Order Splitting, Merging, and Cloning - Utilize order verification with barcode scanning for fast and accurate order fulfillment INVENTORY Connect your sales channels and warehouses to Ordoro and arm yourself with powerful inventory tools to keep your stock aligned and organized. - Keep your inventory up to date across all of your sales channels, warehouses, and suppliers, and write back stock levels automatically - Use our kitting feature to bundle multiple SKUs into a single unit for sale - Avoid stockouts with our low inventory reports and inventory allocation - Ordoro’s Manufacturing workflow helps manage your inventory by creating Bill of Materials (BOMs) and issuing Manufacturing Orders (MOs) to produce sellable items - Issue purchase orders (POs) to your suppliers through the app when it’s time to restock DROPSHIPPING Create and manage an Ordoro ecosystem as a merchant, supplier, or 3PL. Sit back, dropship, and relax with hands-off, automated dropshipping capabilities at your fingertips. - Easily receive orders, pass inventory, and automatically update order statuses with your fulfillment partners - Automatically split orders and route them to your designated suppliers - Reduce the amount of time you spend communicating with your fulfillment partners - Monitor inventory stored with a 3PL by integrating it with Ordoro SUPPORT To be frank (and maybe a little biased) our support team, they're awesome! Our support team is here to assist you with top-notch members who truly care about you and your business. Unlike AI-written responses, our in-house team, located in Austin, Texas, provides empathetic, knowledgeable, and timely phone and email support. Each team member has over 5+ years of experience with the Ordoro platform. And the best part? They're not just experts; they're also really cool people. OTHER FEATURES Streamline your ecommerce tasks with Ordoro’s help managing suppliers, shipping insurance, return management, advanced analytics, QuickBooks Online, open API, and so much more. Learn more at Ordoro.com!


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 14

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Order tracking:** 9.4/10 (Category avg: 8.9/10)
- **Bar codes:** 8.6/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [ordoro](https://www.g2.com/sellers/ordoro)
- **Year Founded:** 2010
- **HQ Location:** Austin, Tx
- **Twitter:** @ordoro (1,592 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1487424/ (16 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 86% Small-Business, 14% Mid-Market


  ### 19. [Descartes ShipRush](https://www.g2.com/products/descartes-shiprush/reviews)
  Descartes ShipRush is a powerful web-based multi-carrier shipping software designed to scale fulfillment operations for D2C and B2B businesses. With Descartes ShipRush, you can: - Efficiently create and print shipping labels from anywhere; save up to 89% on discounted shipping labels from USPS, UPS, and FedEx, or use your own accounts - Ship more efficiently while reducing costs; use automated multi-carrier rate shopping capabilities to compare and select the best service - Manage orders from 100+ sales channels in one place​ and increase order management productivity - Eliminate shipping errors with address validation and seamless data exchange with sales channels, ERP, WMS, and carrier platforms - Increase throughput and lower labor costs by leveraging business rules to automate workflows and handle repetitive tasks​ - Grow your brand by offering branded emails, tracking pages, shipping labels, and packing slips - Access free live customer support via phone, chat, and email for all customers


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 25

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Order tracking:** 9.2/10 (Category avg: 8.9/10)
- **Bar codes:** 8.9/10 (Category avg: 8.5/10)
- **Shipment reports:** 7.9/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Descartes Systems Group](https://www.g2.com/sellers/descartes-systems-group)
- **Company Website:** https://www.descartes.com
- **Year Founded:** 1981
- **HQ Location:** Waterloo, Ontario
- **Twitter:** @descartessg (3,215 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/descartes-systems-group/ (1,647 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail
  - **Company Size:** 88% Small-Business, 4% Enterprise


#### Pros & Cons

**Pros:**

- Customer Support (2 reviews)
- Ease of Use (2 reviews)
- Shipping Management (2 reviews)
- Accuracy (1 reviews)
- Branding (1 reviews)

**Cons:**

- Complexity (1 reviews)
- Data Management Issues (1 reviews)
- Tracking Issues (1 reviews)

  ### 20. [Starshipit](https://www.g2.com/products/starshipit/reviews)
  Are you an omnichannel retailer or wholesaler shipping (or planning to ship) around the world? Starshipit supports over 30,000 retailers globally, including brands like HiSmile, Lorna Jane, MESHKI, Princess Polly, Culture Kings, Showpo, and more. Starshipit’s shipping software gives you everything you need to manage orders from multiple sales channels in one place. That means less time on fulfillment and more time to grow your brand. Our platform is built to scale with you, whether you're just starting out or expanding into new markets. You can connect your online store with your preferred carriers to streamline how you fulfill orders. Set automation rules based on destination, weight, product type, or shipping method. Automatically assign the right courier, choose the best packaging, and manage deliveries — all from one dashboard. You can also bring your own carrier rates, and Starshipit won’t charge extra to use them. With one of the most extensive integration networks on the market, you can get up and running quickly with platforms like Shopify, Wix, Squarespace, Amazon, Etsy, Magento, BigCommerce, and WooCommerce. Starshipit also integrates with inventory systems like Cin7, Peoplevox, and Brightpearl, and accounting tools like Xero. Manual errors and missed deliveries become a thing of the past. Starshipit includes address validation and correction, bulk label printing, and automated customs documentation, giving you more accuracy and less admin during peak times or high order volumes. You can keep customers informed throughout the delivery journey by sending automated branded emails and SMS notifications. Fewer “Where’s my package?” inquiries means a lighter workload for your support team. You can also connect to platforms like Klaviyo or Dotdigital to create personalized, on-brand shipping communications. Starshipit brings together your entire fulfillment process into one centralized platform. With everything in one place, you’ll cut down on time, reduce errors, and deliver a better experience for your customers, from checkout to delivery!


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 50

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Order tracking:** 9.0/10 (Category avg: 8.9/10)
- **Bar codes:** 8.4/10 (Category avg: 8.5/10)
- **Shipment reports:** 8.2/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Starshipit](https://www.g2.com/sellers/starshipit)
- **Company Website:** https://starshipit.com
- **Year Founded:** 2014
- **HQ Location:** Auckland, New Zealand
- **Twitter:** @StarShipIT (255 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/starshipit/ (60 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail
  - **Company Size:** 94% Small-Business, 2% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (4 reviews)
- Easy Integrations (3 reviews)
- Helpful (3 reviews)
- Service Quality (3 reviews)
- Setup Ease (3 reviews)

**Cons:**

- Missing Features (2 reviews)
- Printing Issues (2 reviews)
- Technical Issues (2 reviews)
- User Interface Issues (2 reviews)
- Complexity (1 reviews)

  ### 21. [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews)
  Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print. As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage. Key features and capabilities: - Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank - E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically - Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache - Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard - International shipping — Support for customs forms and international label creation across USPS and UPS international services - Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook. ARRrrr we make shipping fun! 🏴‍☠️


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 24

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Order tracking:** 9.8/10 (Category avg: 8.9/10)
- **Bar codes:** 8.3/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.2/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Pirate Ship](https://www.g2.com/sellers/pirate-ship)
- **Year Founded:** 2014
- **HQ Location:** Jackson, US
- **Twitter:** @pirateship (1,012 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/pirate-ship/about (188 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail
  - **Company Size:** 100% Small-Business


  ### 22. [Narvar](https://www.g2.com/products/narvar/reviews)
  Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 166

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Order tracking:** 8.6/10 (Category avg: 8.9/10)
- **Bar codes:** 6.8/10 (Category avg: 8.5/10)
- **Shipment reports:** 7.6/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Narvar Inc.](https://www.g2.com/sellers/narvar-inc)
- **Company Website:** https://www.narvar.com
- **Year Founded:** 2012
- **HQ Location:** San Mateo, US
- **Twitter:** @narvarinc (1,440 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/narvar (378 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 40% Mid-Market, 23% Small-Business


#### Pros & Cons

**Pros:**

- Customer Experience (59 reviews)
- Ease of Use (58 reviews)
- Tracking (49 reviews)
- Tracking Efficiency (44 reviews)
- Customization (37 reviews)

**Cons:**

- Limited Customization (23 reviews)
- Limited Functionality (22 reviews)
- Poor Customer Support (21 reviews)
- Difficult Setup (17 reviews)
- Complexity (16 reviews)

  ### 23. [EasyPost](https://www.g2.com/products/easypost/reviews)
  EasyPost is a fast, reliable and flexible multi-carrier shipping API that integrates 100+ global carriers such as USPS, UPS, FedEx and DHL. EasyPost gives small to enterprise-level businesses the ability to rate shop between carriers, track packages, validate addresses, and get insurance for their parcels. EasyPost helps avoid month-long integrations, lengthy carrier documentation, and time-consuming updates. EasyPost currently serves 15,000+ customers and offers world class support that boasts a 90% Customer Satisfaction Score (CSAT). Some of those customers include: Jet.com (Walmart), eBay, Allbirds, Casper, Acumatica, Odoo, Shipmonk, Whiplash, 1-800 Flowers, ShipBob and WooCommerce.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 116

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Order tracking:** 8.2/10 (Category avg: 8.9/10)
- **Bar codes:** 8.1/10 (Category avg: 8.5/10)
- **Shipment reports:** 7.8/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [EasyPost](https://www.g2.com/sellers/easypost-898ddae7-f577-4d9f-9b10-0dbb0e6f62e6)
- **Year Founded:** 2012
- **HQ Location:** Lehi, UT
- **Twitter:** @easypost (2,321 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/easypost/about (376 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** President
  - **Top Industries:** Retail, Apparel & Fashion
  - **Company Size:** 78% Small-Business, 21% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (3 reviews)
- Ease of Use (1 reviews)
- Navigation Ease (1 reviews)
- Onboarding (1 reviews)
- User Interface (1 reviews)

**Cons:**

- Complexity (1 reviews)
- Limited Integrations (1 reviews)
- Not User-Friendly (1 reviews)
- Poor Customer Support (1 reviews)
- Poor Implementation (1 reviews)

  ### 24. [Goflow](https://www.g2.com/products/goflow/reviews)
  Goflow is a cloud-based SaaS platform built for enterprise ecommerce sellers managing complex, multichannel operations at scale. We unify orders, inventory, listings, purchasing, shipping, EDI, and analytics into a single system so teams can operate with clarity instead of juggling disconnected tools. Designed for real-world operators, Goflow is intuitive and directive, allowing teams to get productive quickly with minimal training. The platform is built for daily use, helping teams move faster while reducing errors and operational drag. As a leader in ecommerce integration, Goflow connects sellers to more than 250 marketplaces and systems through a robust API, including Amazon, Walmart, eBay, Target, Shopify, Magento, major EDI marketplaces, 3PLs, and ERPs. This gives sellers a single source of truth as they expand across channels. Goflow replaces fragmented workflows with intelligent automation across catalog management, inventory, purchasing and receiving, order and return flows, shipping and logistics, and reporting, helping sellers maintain control as they scale. Sellers choose Goflow for its plug-and-play reliability, real-time visibility across their entire operation, US-based support, guided onboarding, free data migration, and a long-term product roadmap built for serious growth. Book a demo: https://goflow.com/demo


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 103

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Order tracking:** 9.2/10 (Category avg: 8.9/10)
- **Bar codes:** 8.9/10 (Category avg: 8.5/10)
- **Shipment reports:** 9.4/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Goflow](https://www.g2.com/sellers/goflow)
- **Year Founded:** 2011
- **HQ Location:** Jersey City, US
- **LinkedIn® Page:** https://www.linkedin.com/company/goflow-app-llc/about (28 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Manager
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 72% Small-Business, 18% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (50 reviews)
- Features (20 reviews)
- Easy Integrations (17 reviews)
- Simple (17 reviews)
- Customer Support (16 reviews)

**Cons:**

- Missing Features (14 reviews)
- Limitations (8 reviews)
- Inventory Management (7 reviews)
- Poor Customer Support (6 reviews)
- Integration Issues (5 reviews)

  ### 25. [ReturnGO](https://www.g2.com/products/returngo/reviews)
  ReturnGO is one of the most advanced returns management platforms on the market. Using a self-service return portal you can automate your returns process, configure your custom returns management portal to match your store’s return policy, and provide your customers with alternatives to refunds such as product exchanges and store credit. Thousands of merchants worldwide use ReturnGO, from small eCommerce businesses to leading global brands. Return and exchange management can be a challenge - ReturnGO makes returns easy.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 91

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Order tracking:** 8.9/10 (Category avg: 8.9/10)
- **Bar codes:** 7.5/10 (Category avg: 8.5/10)
- **Shipment reports:** 5.7/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [ReturnGO](https://www.g2.com/sellers/returngo)
- **Year Founded:** 2020
- **HQ Location:** New Jersey, US
- **Twitter:** @returngoai (74 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/67902660 (32 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Apparel & Fashion, Retail
  - **Company Size:** 82% Small-Business, 16% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (8 reviews)
- Ease of Use (7 reviews)
- Returns Management (6 reviews)
- Customer Experience (5 reviews)
- Customer Satisfaction (4 reviews)

**Cons:**

- Poor Customer Support (2 reviews)
- Delays (1 reviews)
- Difficult Setup (1 reviews)
- Inadequate Reporting (1 reviews)
- Limited Features (1 reviews)



## Parent Category

[Supply Chain & Logistics Software](https://www.g2.com/categories/supply-chain-logistics)



## Related Categories

- [Inventory Control Software](https://www.g2.com/categories/inventory-control-software)
- [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions)
- [Returns Management Software](https://www.g2.com/categories/returns-management)



---

## Buyer Guide

### What You Should Know About Shipping Software

### What is Shipping Software?

Shipping software is designed to streamline the entire shipping process from label creation to destination arrival. By integrating with an e-commerce platform, shipping software can provide accurate shipping calculations for your products, create shipping labels, and ensure your shipments are compliant under international, federal, and state laws.

Key Benefits of Shipping Software

- Manage shipping orders as they arrive
- Compare rates from a variety of shipping carriers
- Generate shipping documents such as labels and invoices
- Receive shipping discounts based on number of orders

### Why Use Shipping Software?

With the number of online consumers increasing every day, businesses cannot afford to fall behind in the efficiency of their shipping operations, especially when customers so often abandon their shopping cart and choose to not purchase a product because of shipping concerns. This can include too high of a shipping price, too long of a shipping time, or simply that the business is unable to ship to their location. In this regard, if customers are willing to purchase a product, businesses must guarantee that they are able to provide multiple shipping options at low prices and deliver convenience along with their products. Shipping software can save businesses and consumers both money and time.

**Save money —** Shipping software offers steep discounts for retailers and e-commerce sites. This is an incentive that is given to retailers so they choose their shipping solution. Different solutions offer different discounts; while some software may offer free shipping up to fifty orders a month, others offer better discounts for high-volume shipments (unlimited monthly orders). Before choosing a software, make sure to evaluate how many shipments are made on a monthly basis.

**Save time —** Businesses that ship products every day have to determine the shipping cost of each order by adding the weight and dimensions of each product and then calculating how much it costs to ship to a certain location. Manually calculating the shipping cost on each order can take up plenty of time. Shipping software, on the other hand, automatically calculates the cost and presents customers with the best shipping options. This saves time for businesses and provides the most affordable option for consumers.

### Who Uses Shipping Software?

**E-commerce sites —** E-commerce sites can benefit from shipping software by eliminating cart abandonment and optimizing the final stages of the purchasing cycle. Oftentimes, consumers abandon their carts when they realize the cost and time that is associated with shipping. Shipping software provides discounts to e-commerce sites that ship out a high volume of products, since they often have working relationships with third-party logistics providers. This enables these websites to access the best shipping rates and offer them to their consumers.

**Third-party logistics providers —** Third-party logistics providers have a symbiotic relationship with e-commerce sites. Businesses such as FedEx and UPS provide e-commerce companies such as Amazon with a streamlined supply chain, while e-commerce companies provide third-party logistics providers with the customers to drive revenue. An effective logistics provider will provide excellent service and shipping analytics to display that orders were shipped and received in a timely manner. Shipping software helps these companies with route optimization, order tracking, and rate management.

**Retailers —** Although it is more popular for e-commerce sites to connect with third-party logistics providers to ship customer orders, some retail companies are choosing the “ship from store" method. This is a fulfillment process in which brick-and-mortar stores make the physical store a distribution hub and ship orders straight from the store. Since this method relies on the product being available in the on-premises inventory, it’s important to make sure that your inventory integrates with a shipping software solution. This will help retailers track and manage inventory in a way that correlates with customer demand.

### Kinds of Shipping Software

**Multi-carrier shipping —** Multi-carrier shipping enables shippers and exporters to choose between different carriers. This software allows shippers to compare rates, transit times, and arrival speed for each individual carrier, thus letting them choose the most efficient and valuable shipping option. This type of software is typically used by shippers who export a high volume of products.

**E-commerce shipping —** E-commerce shipping solutions integrate across online marketplaces such as Amazon and eBay. These are intended to help sellers leverage consumers' buying decisions to influence better shipping strategies. If consumers are consistently choosing two-day shipping, then sellers can use this data to shape their strategy around optimizing a two-day shipping time.

**Freight broker —** Businesses that are involved with selling and transporting freight should look into freight broker software. This software helps freight brokers manage freight loads, communicate with carriers, dispatch drivers, and invoice customers.

### Shipping Software Features

**Shipping labels —** Any business that ships products must make sure their products meet shipping regulations, help consumers identify shipments, and maintain compliance with environmental health and safety standards. With shipping label creation, businesses can ensure all of these needs are met, as well as save time and money, by printing shipping labels straight from their desktops.

**Order management —** Order management tools can help both consumers and businesses track and manage the orders that they’ve placed. If a customer needs to return or edit the address on an order, businesses can automatically be notified of this and make adjustments accordingly.

**Rate management —** A good shipping solution will offer rate discounts for businesses. These discounts can sometimes range up to 70%. This allows businesses to offer better shipping rates to consumers, which increases the likelihood that they will complete their order.

**Reporting tools —** An important feature of shipping software is advanced metrics reporting. With shipment history, users can visualize key metrics that indicate where the most shipments are going and how much each shipment costs. This can influence decisions like establishing shipping centers in high volume areas and using predictive modeling to forecast how much shipping will continue to cost for your business based on historical data.

**Drop shipping —** Drop shipping refers to shipping products that stores don’t have stocked on site. Instead, third-party logistics providers ship those products directly to the consumer. This can save money for businesses since they don’t need to establish a physical store to stock all their inventory. Shipping software offers seamless fulfillment for drop shipping and can facilitate orders between businesses and third-party logistics providers. While this certainly saves time and money for businesses, businesses should understand that it also gives more shipping visibility to the third-party supplier who is shipping your product. This way, if there is an issue with the order, the consumer must contact the third-party and solve the issue through them.

### Trends Related to Shipping Software

**Machine learning —** Shipping software with built-in machine learning capabilities can be leveraged to identify customer habits. If a customer chooses a specific method of shipping from an online store, the shipping software can automatically import that info and create a profile for that customer. Then the next time the customer checks out, the shipping information can automatically be input for the customer. Deep learning algorithms can also provide businesses with information based on where products are most often being shipped. This can help provide users with information on where they can establish warehouses for seamless shipping.

### Software and Services Related to Shipping Software

[**Inventory control**](https://www.g2.com/categories/inventory-control) **—** Inventory control software manages a business’ physical inventory by providing insight into the amount of each product that is still available. This is a critical factor that goes into determining if a product can even be shipped. Businesses would be wise to integrate shipping and inventory control to provide accurate assessments of how much stock they have.

[**Route planning**](https://www.g2.com/categories/route-planning) **—** Route planning software is used to define, manage, and optimize delivery routes for various geographical regions and types of transportation. Once integrated into a shipping software, businesses can track shipping performance and evaluate key metrics to improve their shipping strategy. Key features such as pickup management, vehicle evaluation, and automated schedule planning can help home in on different ways to optimize route patterns. Once companies understand how to improve their shipping times, they can offer better service to their customers and improve the overall efficiency of their business.

[**Accounting software**](https://www.g2.com/categories/accounting) **—** Integrating your shipping software with accounting software provides businesses with a more streamlined system for processing payments and handling finances. With this system in place, users can analyze how their shipping software is affected by their finances and make changes if need be.

[**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** E-commerce platforms are the central hub that sparks all shipping operations. When customers checkout of an e-commerce site with a slew of products, the shipping software can present all the types of shipping options for them so they can choose one that meets their needs.