--- title: Shiptheory Reviews meta\_title: 'Shiptheory Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how Shiptheory works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 166 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics ---

# Shiptheory Reviews & Product Details

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Shiptheory is a shipping management platform that connects online retailers to carriers, automatically booking shipments, printing labels, and returning tracking numbers within seconds. Ship 5-10x faster and save up to 7 hours daily using Shiptheory to automate your label production. Shiptheory has the ability for users to create rules. These dictate how a shipment is processed based on the order type. You can create super simple rules, super complex rules and everything in between. Shiptheory deals with various ways to print labels, dependent on your workflow. Shiptheory saves time and money and helps retailers focus on what matters most. Working with all the top carriers worldwide, including but not limited to Royal Mail, DPD, Parcelforce, USPS, Fedex, UPS and over 90 others, including many pallet and LTL carriers. Connect upto 100 different sales channels, including, Netsuite, Magento, Microsoft Dynamics, Sage, Cin7, Shopify, WooCommerce, eBay, Amazon and many more, as well as our a Restful API allowing you to integrate your custom system with us to automate your label printing.

* * *

Product Website
Shiptheory
Seller
[Shiptheory](https://www.g2.com/sellers/shiptheory)
Discussions
[Shiptheory Community](https://www.g2.com/products/shiptheory/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Mark Mikkelson (Founder @ Shiptheory)

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## Pricing

Pricing provided by Shiptheory.

### Pluto

£19.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/shiptheory/pricing)

MM

Maeve M.

Media &amp; Marketing Manager

Small-Business (50 or fewer emp.)

3/11/2025

"Always quick to help and get the problem solved"

5/5

What do you like best about Shiptheory?

Their service makes our daily warehouse operations run so much more smoothly as our staff don't have to manually type out every address when booking on shipments with DHL and DX. UI is all intuitive and modern. Staff are always eager to help, quick to answer, and always resolve the issues efficiently. For example, today I contacted support due to an issue with our API on our ecommerce platform's side and yet Henry Forber took up the case quickly and looked into the issue straight away. Within a few hours, Henry had completely resolved the issue and we are now back up and running again! Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

I can't think of any negatives! Issues on Shiptheory's side happen very rarely and are always kept on top of and resolved quickly. Review collected by and hosted on G2.com.

What problems is Shiptheory solving and how is that benefiting you?

Shiptheory eliminates the risk of human error when our warehouse staff input addresses to book shipments with our carriers, and it significantly reduces time spent on each shipment. With so much time saved in both these areas, our warehouse staff are under less time pressure than before and are able to see to other tasks. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.")
MD

Mark D.

Digital Marketing Manager

Small-Business (50 or fewer emp.)

5/23/2024

"Always ready to help get the most out of their platform"

5/5

What do you like best about Shiptheory?

It's efficient and easy to use! We print lots of labels each day and it always works great, it connects to my WooCommerce store and automates the booking to DPD.ie, meaning I don't need to manually fill in shipment details each time!

The customer support is also outstanding, we had a problem with our printer that was causing some really big issues and time delays. I contacted support and Henry responded immediately and fixed the problem. It has made my day and the team are thrilled! Thanks so much Henry for your help! Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

No downsides so far, we have found it really useful. Review collected by and hosted on G2.com.

What problems is Shiptheory solving and how is that benefiting you?

It connects our website orders to the printer so eliminates a lot of time wasting when it comes to preparing a high volume of labels for shipping. Review collected by and hosted on G2.com.

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3/11/2025
Current UserValidated ReviewerSource: In-app

AN

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

1/6/2025

"Ridiculously Good Service"

5/5

What do you like best about Shiptheory?

We've been with Shiptheory for well over a year. Everything works smoothly to the point we never need to reach out to them. Today, we had a change we needed to implement, and Henry (their 1st Line Tech Support) was on it in mere minutes, top man!

All to often these tech services are your best friend when onboarding you, then you never hear from them again. However Shiptheory clearly value their existing customers and have a great support team member in Henry. Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

It would be great if you could fulfill all the shopify orders direct in shiptheory, along with printing all the individual packing slips. Like a: select the following orders, then bulk process them. Not a gripe, the functions we use it for work seamlessly, Shiptheory has saved our team a lot of time. Review collected by and hosted on G2.com.

What problems is Shiptheory solving and how is that benefiting you?

Removes the repetitive work of having to manually input customer shipping details from Shopify to the courier. Now it's all automated!

Prevents any admin errors when entering customer details.

Makes printing shipping labels a breaze/ Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

KF

Kate F.

Logistics Manager

Small-Business (50 or fewer emp.)

11/5/2024

"Brilliant Product & Fantastic Ongoing Support"

5/5

What do you like best about Shiptheory?

Shiptheory has saved us many man-hours by automating our shipments and can be customised to fit our diverse business needs. The ongoing support to help with any issues that arise is very helpful, Henry has been fantastic recently with sorting out our shipping rules to acccommodate a new carrier. Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

The only downside we have found is not being able to specify product quantity limits when setting shipping rules - we have specific products (liquids) that are quantity limited through our main carrier, but we can only specify by weight which discriminates against the non-liquid products too. Review collected by and hosted on G2.com.

What problems is Shiptheory solving and how is that benefiting you?

Saving us time! Has cut down our booking on time from 10+ hours a week to virtually nothing and has allowed us to continue our business growth without having to worry about allocating additional man-hours for tasks like booking our shipments. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

JA

Jezreel A.

Small-Business (50 or fewer emp.)

12/18/2024

"Account Setup and Manager Review"

5/5

What do you like best about Shiptheory?

Shiptheory has been an amazing substitution tool for us. We managed to get all our stores connected and get our new integration partner set up within a few days. We encountered several issues with some external issues such as IOSS integration and product synchronisation however Josh Hodder, who is our account manager, was able to continuously work with us and resolve all the issues. What also helped is that he had previous experience working with our shipping courier as well as how to quickly setup other settings within our dashboard which streamlined our efforts. When it came to communication with partners outside of Shiptheory, Josh had no issue continuing the communication with our partners in order to resolve issues regarding integration. Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

Shiptheory would be an even better platform if it could have a more seamless pick and pack process. Review collected by and hosted on G2.com.

What problems is Shiptheory solving and how is that benefiting you?

Shipping and being able to use a new shipping partner which we were not able to use with our previous platform. Also, we have multiple regions that we need to serve which shiptheory handles quite well. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

 ![Tom W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom W.")
TW

Tom W.

Founder

Small-Business (50 or fewer emp.)

3/18/2025

"Brilliant Tech Support!"

5/5

What do you like best about Shiptheory?

ShipTheory for us bridges between couriers and our warehouse software. When we had a issue with our warehouse software I was pulling my hair out thinking the viability of the day to day business was being threatened. I cc'd in everyone in the hope of a solution. Cue Henry Forber (ShipTheory Tech Support) who resolved the issue for us within an hour...i literally cheered. I always begrudged paying for a software that bridges two services but today I saw the full value...thank you Henry, you deserve a beer! Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

none currently, works well and very pleased! Review collected by and hosted on G2.com.

What problems is Shiptheory solving and how is that benefiting you?

Enabling us to ship via DHL and UPS Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Small-Business (50 or fewer emp.)

2/27/2025

"Excellent Support from Henry at Shiptheory!"

5/5

What do you like best about Shiptheory?

Henry was incredibly helpful from start to finish. He quickly understood the issue and suggested a solution using Shipping Rules and Tags to filter out certain orders from our dashboard.

His responses were fast, clear, and to the point, making the whole process smooth and easy to follow. Within minutes, he had created a rule that worked perfectly, ensuring that unwanted orders wouldn’t clutter our dashboard. He even went the extra mile to confirm everything was set up correctly and hidden as needed.

Overall, the support was top-notch—friendly, efficient, and effective. Henry was a pleasure to deal with, and I really appreciate his help. Highly recommend Shiptheory’s support team, especially Henry! 🚀

Thanks again! 👍 Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

None that I have found so far. Maybe a upload by way of sftp would be good addition for custom integration Review collected by and hosted on G2.com.

What problems is Shiptheory solving and how is that benefiting you?

Easy integration of multi shipping carriers Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Anna W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna W.")
AW

Anna W.

E-commerce Executive

Small-Business (50 or fewer emp.)

3/4/2025

"Quick and Diligent Customer Service"

5/5

What do you like best about Shiptheory?

We have been using Shiptheory for the past couple of months and the team have always been quick to respond to any issues/queries. Henry in particular acknowledged and fixed an issue we were having in a matter of minutes! It's good to know if you are having an an issue it will be quickly dealt with. Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

We haven't encountered any issues so far with using Shiptheory. Review collected by and hosted on G2.com.

What problems is Shiptheory solving and how is that benefiting you?

Website Orders that haven't been sent into Shiptheory. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Murtaza H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Murtaza H.")
MH

Murtaza H.

Warehouse Operative

Small-Business (50 or fewer emp.)

5/22/2024

"helpful, quick and efficient, jack was a great help"

5/5

What do you like best about Shiptheory?

helps doing multiple tasks in a easy manner Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

not knowing when im making an error but i am still new to the platform Review collected by and hosted on G2.com.

What problems is Shiptheory solving and how is that benefiting you?

being able to print multiple labels in one go without having to repeat the process over and over, printing new labels and connecting them to out printers Review collected by and hosted on G2.com.

Show More

3/6/2025
Current UserValidated ReviewerSource: In-app

AN

Verified User in Retail

Small-Business (50 or fewer emp.)

11/4/2024

"Streamlined Shipments with Fantastic Support"

5/5

What do you like best about Shiptheory?

The ability to automate and schedule the creation of labels based on user definable rules, being able to route different orders to different printers automatically.

Integrates with more meaningful systems and carriers than any other platform. Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

Need a better way to view/search/filter for orders that have been printed already. Review collected by and hosted on G2.com.

What problems is Shiptheory solving and how is that benefiting you?

We have orders from multiple platforms which require allocation to different carriers for delivery and different printers for internal processing, Shiptheory lets us automate all of these things with easy to use, user-definable rules. This saves us hours every week, time better spent packing orders and getting them in the hands of our customers! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

## Pricing Options

Pricing provided by Shiptheory.

### Pluto

£19.00

Per Month

### Earth

£39.00

Per Month

### Saturn

£99.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/shiptheory/pricing)

Shiptheory Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb03ff4f97ea316c9a6b705b4693736/shipstation.png "Product Avatar Image")

ShipStation

4.3/5(588)

[
Compare Now
](https://www.g2.com/compare/shipstation-vs-shiptheory)

##### 
##### Shiptheory Features

Management - Multicarrier Parcel Management Solutions

Multiple Carriers - Multicarrier Parcel Management Solutions

Labels

Label Printing

Return labels

Bar codes

Order management

Shipment Tracking

Third-Party Integrations

Manage orders

Carrier and rate management

Quick rate comparison

Vendor availability

Flat rate services

[
View More Features
](https://www.g2.com/products/shiptheory/features)

## Top-Rated Alternatives

[

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[

 ![FarEye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FarEye")

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](https://www.g2.com/products/fareye/reviews)

[

 ![AfterShip](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AfterShip")

AfterShip

4.7/5(311)

](https://www.g2.com/products/aftership/reviews)

[
View All Alternatives
](https://www.g2.com/products/shiptheory/competitors/alternatives)

##### Categories on G2

[Shipping](https://www.g2.com/categories/shipping)[Multicarrier Parcel Management Solutions](https://www.g2.com/categories/multicarrier-parcel-management-solutions)

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