ShipHero

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234 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.5
#1 in 8 categories
Grid® leader
Serving customers since
2013
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ShipHero Reviews

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Profile Name
Star Rating
170
49
7
4
4
Verified User
A
Managing Director
Small-Business (50 or fewer emp.)
4/5

ShipHero offers quick and effective integrations with Shopify and various carriers, making it easy to manage operations across multiple warehouses. The support team is responsive and helpful, addressing technical inquiries efficiently.

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Summarized using AI
Verified User in Textiles
AT
Verified User in Textiles
Small-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Seamless Shopify Integration with Excellent Onboarding and Support

ShipHero integrates seamlessly with Shopify, and the onboarding experience was excellent. Having a dedicated representative to guide us through setup was a huge relief and made the whole process much easier. Ongoing support has been fantastic as well—we’ve felt supported at every step. The UI is straightforward and easy to work with. Pricing seems in line with other options out there. Overall, it’s been pretty stable, and the AI features are available when we need them.
Cynthia W.
CW
Cynthia W.
COOSmall-Business (50 or fewer emp.)
10/08/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Outstanding Customer Service, Smart AI, and Strong Integrations

Customer Service, Continuous improvement, Integrations, AI

About

Contact

HQ Location:
Garnerville, New York

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What is ShipHero?

ShipHero is a leading cloud-native technology company that provides an advanced, smart, and AI-powered Warehouse Management Software (WMS) for the eCommerce industry. ShipHero’s software is engineered to transform traditional warehouses into intelligent, high-performance fulfillment centers. The platform empowers 3rd Party Logistics Companies (3PLs) and Brands to take full control of their own logistics operations, driving efficiency, accuracy, and growth. The ShipHero WMS lowers labor costs and boosts warehouse productivity with a suite of cutting-edge, smart solutions, including AI Picking, Rate Shopping, and Pick-to-Light, Pack-to-Light, and Receive-to-Light systems. By leveraging end-to-end automation and a mobile-powered workforce, clients can significantly increase fulfillment speed, reduce picking and packing errors, and lower operational costs. Trusted by over 6,500 3PLs and brands, ShipHero’s software powers the shipment of more than $8 billion in eCommerce merchandise annually and is the solution of choice for over 10% of all global Shopify Plus stores. To learn more, visit shiphero.com

Details

Year Founded
2013
Website
shiphero.com