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ShipHero

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205 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 3 categories
Grid® leader
Serving customers since
2013
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148
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ShipHero Reviews

Review Filters
Profile Name
Star Rating
148
42
7
4
4
Christopher C.
CC
Christopher C.
05/07/2026
Validated Reviewer
Review source: Organic

Streamlined WMS, Excellent Support

ShipHero is a WMS that my team is familiar with and finds perfect for our warehouse needs. I appreciate how simple and organized it is, making it easy to navigate, which is crucial in a high-paced industry. The layout of ShipHero streamlines the process, saving time. I also find the support helpful; if we encounter something unknown, their website provides guides, and we can reach out to support. There aren't many issues to remember, which speaks to its reliability. The initial setup was streamlined, especially with help from team members.
Brittany F.
BF
Brittany F.
VP, Business Strategy & Project Management | 3PL Warehousing | Executing Strategy Through Scalable, Data-Driven Operations | Certified Scrum Master
05/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Transformed Our 3PL Operations with Top-Notch Support

I find ShipHero’s improvements in picking times, order accuracy, and client visibility impressive. Its user interface is more user-friendly for our staff. The software has completely transformed our 3PL business, with each feature well-tested and field-proven before launch. The team behind ShipHero, especially our onboarding specialist Marcus, our sales representative Alex, and EDI lead Jay, offers responsive, personalized service that truly stands out. ShipHero's client portals, mobile picking with barcode scanning, product locations, flexible picking and packing strategies, easy-to-use automation rules, one-click marketplace integrations, QuickBooks integration, billing tracking, and intuitive UI/UX design make it incredibly valuable to us. Switching software can be daunting, but thanks to our onboarding specialist's support, the transition was smooth.
Anton M.
AM
Anton M.
05/04/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Accurate Inventory Tracking, Needs Better UI and Support

I like ShipHero for its accurate inventory tracking, which is a crucial aspect of our 3PL operations. I find the historical logs and reports very valuable for almost all actions performed in ShipHero. We use the logs to reconcile any discrepancies, which is essential for maintaining accuracy. Additionally, the reports are helpful when clients ask for specific insights on inventory.

About

Contact

HQ Location:
Garnerville, New York

Social

@weareshiphero

What is ShipHero?

ShipHero is a leading cloud-native technology company that provides an advanced, smart, and AI-powered Warehouse Management Software (WMS) for the eCommerce industry. ShipHero’s software is engineered to transform traditional warehouses into intelligent, high-performance fulfillment centers. The platform empowers 3rd Party Logistics Companies (3PLs) and Brands to take full control of their own logistics operations, driving efficiency, accuracy, and growth. The ShipHero WMS lowers labor costs and boosts warehouse productivity with a suite of cutting-edge, smart solutions, including AI Picking, Rate Shopping, and Pick-to-Light, Pack-to-Light, and Receive-to-Light systems. By leveraging end-to-end automation and a mobile-powered workforce, clients can significantly increase fulfillment speed, reduce picking and packing errors, and lower operational costs. Trusted by over 6,500 3PLs and brands, ShipHero’s software powers the shipment of more than $8 billion in eCommerce merchandise annually and is the solution of choice for over 10% of all global Shopify Plus stores. To learn more, visit shiphero.com

Details

Year Founded
2013