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ShipHero

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199 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
#1 in 3 categories
Grid® leader
Serving customers since
2013
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ShipHero Reviews

Review Filters
Profile Name
Star Rating
144
40
7
4
4
Anton M.
AM
Anton M.
03/12/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Comprehensive WMS with Exceptional Billing and E-commerce Sync

I like ShipHero's picking and packing workflows and the great billing feature that automatically bills clients for every action taken, like picking fees, packing fees, and shipping label purchasing. It's a true organization tool that helps run a business efficiently by keeping our inventory honest and allowing our clients' e-commerce websites to sync with our WMS.
Paul H.
PH
Paul H.
03/09/2026
Validated Reviewer
Verified Current User
Review source: Organic

Flexible, Solution-Oriented WMS Team That Adapts to Your Business (small or large)

Upsides, and my deciding factors against other WMS'. I reviewed 4 or 5 WMS' for my start up, for context. - Interest in working with me, and being flexible. Flexibility regarding implementation calls, automations / stores, and pricing agreements, specifically. - Alex, Brandon, and Heather have been great to work with. I met Lara Pease today, and no one on the team has rushed to get off a call or just said "thats how the system works, deal with it". Everyone has been solution-oriented, and willing to troubleshoot issues within my specific business case
Thylar S.
TS
Thylar S.
03/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Best Inventory Tracking and API We’ve Used

Everything really, great inventory system, great tracking ability, API is great, packing and picking apps are great, better than any other software ive ever had

About

Contact

HQ Location:
Garnerville, New York

Social

@weareshiphero

What is ShipHero?

ShipHero is a leading cloud-native technology company that provides an advanced, smart, and AI-powered Warehouse Management Software (WMS) for the eCommerce industry. ShipHero’s software is engineered to transform traditional warehouses into intelligent, high-performance fulfillment centers. The platform empowers 3rd Party Logistics Companies (3PLs) and Brands to take full control of their own logistics operations, driving efficiency, accuracy, and growth. The ShipHero WMS lowers labor costs and boosts warehouse productivity with a suite of cutting-edge, smart solutions, including AI Picking, Rate Shopping, and Pick-to-Light, Pack-to-Light, and Receive-to-Light systems. By leveraging end-to-end automation and a mobile-powered workforce, clients can significantly increase fulfillment speed, reduce picking and packing errors, and lower operational costs. Trusted by over 6,500 3PLs and brands, ShipHero’s software powers the shipment of more than $8 billion in eCommerce merchandise annually and is the solution of choice for over 10% of all global Shopify Plus stores. To learn more, visit shiphero.com

Details

Year Founded
2013