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ShipHero

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186 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
#1 in 4 categories
Grid® leader
Serving customers since
2013
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Star Rating

133
38
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4

ShipHero Reviews

Review Filters
Profile Name
Star Rating
133
38
7
4
4
brittany z.
BZ
brittany z.
01/09/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

User-Friendly with Dynamic Reporting Capabilities

I like how easy and user-friendly ShipHero is. I love the constant updates to keep it working smoothly and even better. I really like all the different types of reports you can pull. The reports have lots of detailed information, are very easy to generate, and hold lots of information that definitely helps our clients run their business smoothly. The initial setup of ShipHero was very easy.
Dennis M.
DM
Dennis M.
01/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

ShipHero Is a great Platform but Replenishment, Putaway Flow, and Basic Labeling Need Improvements

ShipHero does a great job streamlining operations and keeping fulfillment flowing smoothly. The interface is easy to navigate, which matters a lot when you live in the system all day, and the recent upgrades around inventory locations, totes, and related workflows have been genuinely helpful and show they are investing in the product. Customer service has also been solid overall. When we run into issues, we usually hear back within a few hours, which makes a big difference when operations are moving fast.
Landen S.
LS
Landen S.
12/16/2025
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Scalability for Businesses of All Sizes

Ease of scalability for businesses ranging from small (1-10 employees) to large (multi-location, 30+ employees at this time).

About

Contact

HQ Location:
Garnerville, New York

Social

@weareshiphero

What is ShipHero?

ShipHero is a leading cloud-native technology company that provides an advanced, smart, and AI-powered Warehouse Management Software (WMS) for the eCommerce industry. ShipHero’s software is engineered to transform traditional warehouses into intelligent, high-performance fulfillment centers. The platform empowers 3rd Party Logistics Companies (3PLs) and Brands to take full control of their own logistics operations, driving efficiency, accuracy, and growth. The ShipHero WMS lowers labor costs and boosts warehouse productivity with a suite of cutting-edge, smart solutions, including AI Picking, Rate Shopping, and Pick-to-Light, Pack-to-Light, and Receive-to-Light systems. By leveraging end-to-end automation and a mobile-powered workforce, clients can significantly increase fulfillment speed, reduce picking and packing errors, and lower operational costs. Trusted by over 6,500 3PLs and brands, ShipHero’s software powers the shipment of more than $8 billion in eCommerce merchandise annually and is the solution of choice for over 10% of all global Shopify Plus stores. To learn more, visit shiphero.com

Details

Year Founded
2013