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Shiptheory
166 reviews
- 1 profiles
- 2 categories
Average star rating
4.9
Serving customers since
2015
Shiptheory Reviews
TW
Tom W.
Founder at Wise BartenderBrilliant Tech Support!
ShipTheory for us bridges between couriers and our warehouse software. When we had a issue with our warehouse software I was pulling my hair out thinking the viability of the day to day business was being threatened. I cc'd in everyone in the hope of a solution. Cue Henry Forber (ShipTheory Tech Support) who resolved the issue for us within an hour...i literally cheered. I always begrudged paying for a software that bridges two services but today I saw the full value...thank you Henry, you deserve a beer!
MD
Mark D.
Digital Marketing Manager at SCOPE Eyecare & HealthcareAlways ready to help get the most out of their platform
It's efficient and easy to use! We print lots of labels each day and it always works great, it connects to my WooCommerce store and automates the booking to DPD.ie, meaning I don't need to manually fill in shipment details each time!
The customer support is also outstanding, we had a problem with our printer that was causing some really big issues and time delays. I contacted support and Henry responded immediately and fixed the problem. It has made my day and the team are thrilled! Thanks so much Henry for your help!
MM
Maeve M.
Always quick to help and get the problem solved
Their service makes our daily warehouse operations run so much more smoothly as our staff don't have to manually type out every address when booking on shipments with DHL and DX. UI is all intuitive and modern. Staff are always eager to help, quick to answer, and always resolve the issues efficiently. For example, today I contacted support due to an issue with our API on our ecommerce platform's side and yet Henry Forber took up the case quickly and looked into the issue straight away. Within a few hours, Henry had completely resolved the issue and we are now back up and running again!
About
What is Shiptheory?
Shiptheory directly connects to popular carriers and e-commerce platforms to automate shipping. As a Royal Mail Approved Integrator and FedEx Compatible Provider, our web-based app connects to trusted carriers globally to create a seamless shipping process. Shiptheory links up with printers, handheld barcode scanners, and packing machines to give you a much faster fulfilment process. Shipping labels and producing customs documentation are automatically generated and sent to the correct printer instantly. Whether you are managing multiple warehouses across the globe or scaling an Etsy business from your bedroom, we offer a range of plans to suit any number of shipments.
Details
Year Founded
2015
Website
shiptheory.comHunting for software insights?
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