ClickPost Reviews & Product Details

I really appreciate how this platform brings all courier integrations together in one place, along with their support. The team genuinely listens to our needs and guides us with the right solutions in the right direction. Their multi-level expertise helps to automate all e-commerce journey and made everything much easier. Review collected by and hosted on G2.com.

There is nothing as such so far. All their support is much appreciated so far Review collected by and hosted on G2.com.

Centralized Carrier Management: The platform allows seamless integration with multiple courier partners, making it easier to manage logistics from a single dashboard.

Real-Time Shipment Tracking: It provides accurate tracking updates across carriers, helping reduce customer inquiries and improving transparency.

Efficient NDR Handling: Automated communication tools help resolve delivery issues quickly, improving delivery success rates.

User-Friendly Interface: The dashboard is intuitive and easy to navigate, even for teams without technical expertise.

Quick Implementation: Setup is fast and straightforward, allowing businesses to get started without long onboarding processes.

Responsive Support Team: Customer service is prompt and helpful, assisting with both technical and operational queries.

Customizable Features: The platform offers flexibility to tailor workflows and reporting based on business needs.

Improved Delivery Performance: Many users report better delivery rates and reduced return-to-origin (RTO) percentages after adopting ClickPost. Review collected by and hosted on G2.com.

So far, no major issues or recurring problems have been encountered. Review collected by and hosted on G2.com.

There are many useful things like

1. We can integrate multiple courier partner

2. We can also choose pincode wise courier allocation or they have another feature called performance based allocation.

3. They are have NDR management solution, we can trigger multiple messages on SMS, whatsapp and their new feature called AI calling.

4. We can also add EDD on PDP.

5. The complete integration is easy to setup.

6. They also have a quick customer support team, which help us to resolve all the ticket at the earliest.

7. We use it everyday for tracking the shipments. Review collected by and hosted on G2.com.

Exporting of the reports are limited to 90 days at once Review collected by and hosted on G2.com.

*They are able to solve all the ground level challenges in B2B segment systematically which can help us in facilitating the process hassle-free.

*In terms of collbartion and getting the doubts clear then and ther from the tech team's end was pretty good , they were able to giude us in an easiest and understandable manner . Review collected by and hosted on G2.com.

They have to be a bit downwards comercially and can help us in organising the un-organised Transporters( FTL) free of cost , which will help us to be cost effective as this is an additional cost which is borne by us for the betterment of business not for the business . Review collected by and hosted on G2.com.

Centralized and easy-to-use dashboard that provides real-time shipment tracking and status updates.

Automated NDR and exception handling, which reduces manual work and speeds up issue resolution. Review collected by and hosted on G2.com.

Sometimes the system updates are delayed, causing shipment status to reflect late or inaccurately.

NDR remarks are often unclear or incomplete, which makes it difficult to take quick action. Review collected by and hosted on G2.com.

ClickPost has been very helpful for our logistics. This is the only platform where we fix customer issues before customers even complain. Their staff is supportive and quick to respond whenever we need assistance. They don’t just guide you; they stay with you until the issue is fully resolved. Overall, a good experience using their platform. Review collected by and hosted on G2.com.

ClickPost has been great for our logistics needs. Overall, we are fully satisfied with the service. Review collected by and hosted on G2.com.

Very nice implementation team . Specially Smart Mr.Punnet Kukkar and cool and good listenerof .mr.Rahul das.

having good and easy operating system.

Smart and extreme professional level and systematic and communication method Review collected by and hosted on G2.com.

Gap between planed and actual.

before implement ,one test demo should be set with actual Operation. Review collected by and hosted on G2.com.

We get Every Report on time with proper Remarks Review collected by and hosted on G2.com.

So far, no major issues or recurring problems have been encountered. Review collected by and hosted on G2.com.

I’ve had a great experience working with Clickpost. Their platform is smooth, reliable, and has really helped streamline our logistics process. A special mention to Puneet, who has been extremely supportive throughout. He has always been prompt in resolving queries, proactive in suggesting solutions, and patient in guiding us whenever we needed assistance. His dedication and professionalism have made our overall experience with Clickpost even better Review collected by and hosted on G2.com.

Honestly, I haven’t encountered any issues so far. The service has been smooth and reliable Review collected by and hosted on G2.com.

Clickpost offers several beneficial features, such as lowering RTOS and connecting multiple shipping platforms in one location, making it ideal for e-commerce platforms. It is also very beneficial for small and large businesses. Review collected by and hosted on G2.com.

Minor Tracking Issues and Shipment Rate Issues which could be solved, other than that clickpost is good and could be better. Review collected by and hosted on G2.com.