ClickPost Reviews & Product Details

ease of use and seamless integration. It provides end-to-end post-order visibility with real-time tracking, proactive notifications, and centralized order management, enabling faster decisions, better operational control, and reduced customer support effort. Review collected by and hosted on G2.com.

The dashboards and reports for NDR and SLA should be more comprehensive and easier to understand Review collected by and hosted on G2.com.

I really appreciate how this platform brings all courier integrations together in one place, along with their support. The team genuinely listens to our needs and guides us with the right solutions in the right direction. Their multi-level expertise helps to automate all e-commerce journey and made everything much easier. Review collected by and hosted on G2.com.

There is nothing as such so far. All their support is much appreciated so far Review collected by and hosted on G2.com.

I find ClickPost to be an easy-to-use logistics panel that simplifies order dispatch and provides real-time shipment tracking. I like its real-time tracking and quick issue resolution features. The ability to identify delays early and improve coordination with couriers is really helpful. Additionally, the quick issue resolution reduces downtime and ensures on-time deliveries. Review collected by and hosted on G2.com.

Sometimes the panel can be a bit slow, and occasional order processing errors occur. Improving system speed and overall stability would make ClickPost even better. Review collected by and hosted on G2.com.

This is an excellent aggregator for all courier partners in India. It brings together various services in one place, making it much more convenient to manage shipments across the country. Review collected by and hosted on G2.com.

Occasionally, I encounter errors during the AWB generation process. Review collected by and hosted on G2.com.

Centralized Carrier Management: The platform allows seamless integration with multiple courier partners, making it easier to manage logistics from a single dashboard.

Real-Time Shipment Tracking: It provides accurate tracking updates across carriers, helping reduce customer inquiries and improving transparency.

Efficient NDR Handling: Automated communication tools help resolve delivery issues quickly, improving delivery success rates.

User-Friendly Interface: The dashboard is intuitive and easy to navigate, even for teams without technical expertise.

Quick Implementation: Setup is fast and straightforward, allowing businesses to get started without long onboarding processes.

Responsive Support Team: Customer service is prompt and helpful, assisting with both technical and operational queries.

Customizable Features: The platform offers flexibility to tailor workflows and reporting based on business needs.

Improved Delivery Performance: Many users report better delivery rates and reduced return-to-origin (RTO) percentages after adopting ClickPost. Review collected by and hosted on G2.com.

So far, no major issues or recurring problems have been encountered. Review collected by and hosted on G2.com.

There are many useful things like

1. We can integrate multiple courier partner

2. We can also choose pincode wise courier allocation or they have another feature called performance based allocation.

3. They are have NDR management solution, we can trigger multiple messages on SMS, whatsapp and their new feature called AI calling.

4. We can also add EDD on PDP.

5. The complete integration is easy to setup.

6. They also have a quick customer support team, which help us to resolve all the ticket at the earliest.

7. We use it everyday for tracking the shipments. Review collected by and hosted on G2.com.

Exporting of the reports are limited to 90 days at once Review collected by and hosted on G2.com.

*They are able to solve all the ground level challenges in B2B segment systematically which can help us in facilitating the process hassle-free.

*In terms of collbartion and getting the doubts clear then and ther from the tech team's end was pretty good , they were able to giude us in an easiest and understandable manner . Review collected by and hosted on G2.com.

They have to be a bit downwards comercially and can help us in organising the un-organised Transporters( FTL) free of cost , which will help us to be cost effective as this is an additional cost which is borne by us for the betterment of business not for the business . Review collected by and hosted on G2.com.

Centralized and easy-to-use dashboard that provides real-time shipment tracking and status updates.

Automated NDR and exception handling, which reduces manual work and speeds up issue resolution. Review collected by and hosted on G2.com.

Sometimes the system updates are delayed, causing shipment status to reflect late or inaccurately.

NDR remarks are often unclear or incomplete, which makes it difficult to take quick action. Review collected by and hosted on G2.com.

I find ClickPost easy to use and understand. It provides a wide range of options for my downloads and gives detailed views of orders that I select. Review collected by and hosted on G2.com.

It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has marked the order as 'Delivered' or 'RTO', ClickPost reflects it as 'Failed' or 'In-Transit', which makes it confusing for our team. Review collected by and hosted on G2.com.

Because of Clickpost, we don’t have to connect with multiple courier partners directly. They handle all the coordination, and we can simply get our work done. We also receive proper support from the Clickpost team whenever we need anything. Review collected by and hosted on G2.com.

We didn’t find anything right now, but we still have more to explore in CLICKPOST, so we’ll see how it goes. Review collected by and hosted on G2.com.