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Best Shipping Software for Medium-Sized Businesses

Daniel Rivera
DR
Researched and written by Daniel Rivera

Products classified in the overall Shipping category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Shipping to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Shipping category.

In addition to qualifying for inclusion in the Shipping Software category, to qualify for inclusion in the Medium-Sized Business Shipping Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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17 Listings in Shipping Available
(200)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Shipping software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-over

    Users
    No information available
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 54% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • parcelLab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Tracking Efficiency
    54
    Tracking
    51
    Tracking Ease
    44
    Customer Experience
    38
    Cons
    Tracking Issues
    23
    Limited Functionality
    9
    Missing Features
    9
    UX Improvement
    9
    Complexity
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • parcelLab features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Order tracking
    Average: 8.8
    8.3
    Bar codes
    Average: 8.5
    9.0
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    parcelLab
    Company Website
    Year Founded
    2015
    HQ Location
    Boston, Massachusetts
    Twitter
    @parcellab_en
    1,036 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-over

Users
No information available
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 54% Mid-Market
  • 27% Enterprise
parcelLab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Tracking Efficiency
54
Tracking
51
Tracking Ease
44
Customer Experience
38
Cons
Tracking Issues
23
Limited Functionality
9
Missing Features
9
UX Improvement
9
Complexity
8
parcelLab features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.4
Order tracking
Average: 8.8
8.3
Bar codes
Average: 8.5
9.0
Shipment reports
Average: 8.3
Seller Details
Seller
parcelLab
Company Website
Year Founded
2015
HQ Location
Boston, Massachusetts
Twitter
@parcellab_en
1,036 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
(183)4.7 out of 5
1st Easiest To Use in Shipping software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freightview is a cloud-based, multi-modal TMS built for shippers of all sizes. Easily connect your negotiated LTL and parcel rates, upload contracts, and interact directly with carriers through our S

    Users
    • Operations Manager
    • Logistics Manager
    Industries
    • Manufacturing
    • Construction
    Market Segment
    • 55% Small-Business
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Freightview is a platform that allows users to book, quote, and ship orders, integrating small parcel shipping and providing full TMS enhancements.
    • Users like the ease of use, the ability to compare rates, the quick and efficient booking process, and the responsive customer support that Freightview provides.
    • Reviewers experienced issues with the platform such as difficulty in adding new carriers, inability to edit shipments once sent for quotes, and occasional slow loading of Bill of Ladings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freightview Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Carrier Selection
    22
    Time-saving
    22
    Customer Support
    21
    Tracking
    17
    Cons
    Carrier Issues
    11
    Shipment Issues
    7
    Shipping Issues
    7
    Carrier Limitations
    6
    Tracking Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freightview features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Order tracking
    Average: 8.8
    8.9
    Bar codes
    Average: 8.5
    9.0
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Overland Park, KS
    Twitter
    @freightview
    721 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Freightview is a cloud-based, multi-modal TMS built for shippers of all sizes. Easily connect your negotiated LTL and parcel rates, upload contracts, and interact directly with carriers through our S

Users
  • Operations Manager
  • Logistics Manager
Industries
  • Manufacturing
  • Construction
Market Segment
  • 55% Small-Business
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Freightview is a platform that allows users to book, quote, and ship orders, integrating small parcel shipping and providing full TMS enhancements.
  • Users like the ease of use, the ability to compare rates, the quick and efficient booking process, and the responsive customer support that Freightview provides.
  • Reviewers experienced issues with the platform such as difficulty in adding new carriers, inability to edit shipments once sent for quotes, and occasional slow loading of Bill of Ladings.
Freightview Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Carrier Selection
22
Time-saving
22
Customer Support
21
Tracking
17
Cons
Carrier Issues
11
Shipment Issues
7
Shipping Issues
7
Carrier Limitations
6
Tracking Issues
6
Freightview features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Order tracking
Average: 8.8
8.9
Bar codes
Average: 8.5
9.0
Shipment reports
Average: 8.3
Seller Details
Company Website
Year Founded
2014
HQ Location
Overland Park, KS
Twitter
@freightview
721 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number

    Users
    No information available
    Industries
    • Retail
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FedEx Ship Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Experience
    2
    Centralized Management
    1
    Cost Saving
    1
    Ease of Use
    1
    Efficiency Improvement
    1
    Cons
    Carrier Limitations
    2
    Lack of Automation
    1
    Missing Features
    1
    Shipping Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FedEx Ship Manager features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Order tracking
    Average: 8.8
    9.1
    Bar codes
    Average: 8.5
    9.1
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FedEx
    Year Founded
    2000
    HQ Location
    Memphis, Tennessee
    Twitter
    @FedEx
    321,173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    181,174 employees on LinkedIn®
    Ownership
    FDX
Product Description
How are these determined?Information
This description is provided by the seller.

Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number

Users
No information available
Industries
  • Retail
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 20% Mid-Market
FedEx Ship Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Experience
2
Centralized Management
1
Cost Saving
1
Ease of Use
1
Efficiency Improvement
1
Cons
Carrier Limitations
2
Lack of Automation
1
Missing Features
1
Shipping Issues
1
FedEx Ship Manager features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.1
Order tracking
Average: 8.8
9.1
Bar codes
Average: 8.5
9.1
Shipment reports
Average: 8.3
Seller Details
Seller
FedEx
Year Founded
2000
HQ Location
Memphis, Tennessee
Twitter
@FedEx
321,173 Twitter followers
LinkedIn® Page
www.linkedin.com
181,174 employees on LinkedIn®
Ownership
FDX
(76)4.7 out of 5
10th Easiest To Use in Shipping software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickPost is a comprehensive logistics intelligence platform that connects retail and e-commerce businesses with 500+ carriers globally, managing over 50 million monthly shipments. Trusted by industry

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Consumer Goods
    Market Segment
    • 58% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickPost Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Tracking
    15
    Customer Support
    13
    Service Quality
    10
    Easy Integrations
    8
    Cons
    Limited Customization
    4
    Missing Features
    4
    UX Improvement
    3
    Poor Reporting
    2
    Problematic Updates
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickPost features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Order tracking
    Average: 8.8
    9.4
    Bar codes
    Average: 8.5
    9.0
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickPost
    HQ Location
    Recife , Pernambuco
    Twitter
    @ClickPost
    201 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickPost is a comprehensive logistics intelligence platform that connects retail and e-commerce businesses with 500+ carriers globally, managing over 50 million monthly shipments. Trusted by industry

Users
No information available
Industries
  • Apparel & Fashion
  • Consumer Goods
Market Segment
  • 58% Mid-Market
  • 25% Small-Business
ClickPost Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Tracking
15
Customer Support
13
Service Quality
10
Easy Integrations
8
Cons
Limited Customization
4
Missing Features
4
UX Improvement
3
Poor Reporting
2
Problematic Updates
2
ClickPost features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.2
Order tracking
Average: 8.8
9.4
Bar codes
Average: 8.5
9.0
Shipment reports
Average: 8.3
Seller Details
Seller
ClickPost
HQ Location
Recife , Pernambuco
Twitter
@ClickPost
201 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(67)4.7 out of 5
3rd Easiest To Use in Shipping software
Save to My Lists
Entry Level Price:Starting at €99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShippyPro is a tailored and scalable solution born in Florence back in 2016, with the aim to support brands of any size to automate fulfilment processes. Brands from all over the world can access an

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Consumer Goods
    Market Segment
    • 61% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ShippyPro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    9
    Time-saving
    7
    Integrations
    6
    Tracking
    6
    Cons
    Expensive
    3
    Limited Customization
    3
    Poor Functionality
    2
    Shipping Issues
    2
    User Interface Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ShippyPro features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Order tracking
    Average: 8.8
    8.9
    Bar codes
    Average: 8.5
    9.0
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ShippyPro
    Year Founded
    2016
    HQ Location
    Florence, IT
    Twitter
    @shippypro_
    72 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ShippyPro is a tailored and scalable solution born in Florence back in 2016, with the aim to support brands of any size to automate fulfilment processes. Brands from all over the world can access an

Users
No information available
Industries
  • Apparel & Fashion
  • Consumer Goods
Market Segment
  • 61% Small-Business
  • 36% Mid-Market
ShippyPro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
9
Time-saving
7
Integrations
6
Tracking
6
Cons
Expensive
3
Limited Customization
3
Poor Functionality
2
Shipping Issues
2
User Interface Issues
2
ShippyPro features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.3
Order tracking
Average: 8.8
8.9
Bar codes
Average: 8.5
9.0
Shipment reports
Average: 8.3
Seller Details
Seller
ShippyPro
Year Founded
2016
HQ Location
Florence, IT
Twitter
@shippypro_
72 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 42% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Narvar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Experience
    46
    Ease of Use
    40
    Tracking
    35
    Customization
    28
    Tracking Efficiency
    27
    Cons
    Limited Customization
    21
    Limited Functionality
    18
    Poor Customer Support
    17
    Difficult Setup
    13
    Tracking Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Narvar features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Order tracking
    Average: 8.8
    6.8
    Bar codes
    Average: 8.5
    7.6
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    San Mateo, US
    Twitter
    @narvarinc
    1,412 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    381 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 42% Mid-Market
  • 25% Small-Business
Narvar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Experience
46
Ease of Use
40
Tracking
35
Customization
28
Tracking Efficiency
27
Cons
Limited Customization
21
Limited Functionality
18
Poor Customer Support
17
Difficult Setup
13
Tracking Issues
12
Narvar features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.6
Order tracking
Average: 8.8
6.8
Bar codes
Average: 8.5
7.6
Shipment reports
Average: 8.3
Seller Details
Company Website
Year Founded
2012
HQ Location
San Mateo, US
Twitter
@narvarinc
1,412 Twitter followers
LinkedIn® Page
www.linkedin.com
381 employees on LinkedIn®
(552)4.3 out of 5
Optimized for quick response
View top Consulting Services for ShipStation
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShipStation is the end-to-end AI-powered shipping and logistics solution designed to revolutionize your fulfillment process. Seamlessly simplify your operations, cut costs, and delight your customers

    Users
    • Owner
    • President
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ShipStation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Easy Integrations
    5
    Integrations
    5
    Rate Comparison
    5
    Easy Shipping
    4
    Cons
    Poor Customer Support
    6
    Expensive
    3
    Limited Options
    3
    Not User-Friendly
    3
    Poor Interface Design
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ShipStation features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Order tracking
    Average: 8.8
    8.5
    Bar codes
    Average: 8.5
    8.5
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Auctane
    Company Website
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    1,161 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ShipStation is the end-to-end AI-powered shipping and logistics solution designed to revolutionize your fulfillment process. Seamlessly simplify your operations, cut costs, and delight your customers

Users
  • Owner
  • President
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
ShipStation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Easy Integrations
5
Integrations
5
Rate Comparison
5
Easy Shipping
4
Cons
Poor Customer Support
6
Expensive
3
Limited Options
3
Not User-Friendly
3
Poor Interface Design
3
ShipStation features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.9
Order tracking
Average: 8.8
8.5
Bar codes
Average: 8.5
8.5
Shipment reports
Average: 8.3
Seller Details
Seller
Auctane
Company Website
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
1,161 employees on LinkedIn®
(184)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Shipping software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back

    Users
    • CEO
    • Operations Manager
    Industries
    • Logistics and Supply Chain
    • Warehousing
    Market Segment
    • 83% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ShipHero Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Customer Support
    33
    Features
    22
    Onboarding
    19
    Setup Ease
    19
    Cons
    Missing Features
    15
    Poor Customer Support
    14
    Software Bugs
    11
    Technical Issues
    9
    Integration Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ShipHero features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Order tracking
    Average: 8.8
    8.6
    Bar codes
    Average: 8.5
    8.5
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ShipHero
    Company Website
    Year Founded
    2013
    HQ Location
    Garnerville, New York
    Twitter
    @weareshiphero
    6,280 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    327 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back

Users
  • CEO
  • Operations Manager
Industries
  • Logistics and Supply Chain
  • Warehousing
Market Segment
  • 83% Small-Business
  • 15% Mid-Market
ShipHero Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Customer Support
33
Features
22
Onboarding
19
Setup Ease
19
Cons
Missing Features
15
Poor Customer Support
14
Software Bugs
11
Technical Issues
9
Integration Issues
8
ShipHero features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.8
Order tracking
Average: 8.8
8.6
Bar codes
Average: 8.5
8.5
Shipment reports
Average: 8.3
Seller Details
Seller
ShipHero
Company Website
Year Founded
2013
HQ Location
Garnerville, New York
Twitter
@weareshiphero
6,280 Twitter followers
LinkedIn® Page
www.linkedin.com
327 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time

    Users
    • GPS Engineer
    • Area Manager
    Industries
    • Transportation/Trucking/Railroad
    • Logistics and Supply Chain
    Market Segment
    • 61% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FarEye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Tracking
    50
    Features
    39
    Customer Support
    31
    Helpful
    26
    Cons
    Slow Performance
    36
    Technical Issues
    28
    Slow Loading
    21
    Tracking Issues
    14
    Login Difficulties
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FarEye features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.9
    Order tracking
    Average: 8.8
    9.4
    Bar codes
    Average: 8.5
    9.6
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FarEye
    Year Founded
    2013
    HQ Location
    Chicago, Illinois
    Twitter
    @FarEye
    1,368 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time

Users
  • GPS Engineer
  • Area Manager
Industries
  • Transportation/Trucking/Railroad
  • Logistics and Supply Chain
Market Segment
  • 61% Enterprise
  • 32% Mid-Market
FarEye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Tracking
50
Features
39
Customer Support
31
Helpful
26
Cons
Slow Performance
36
Technical Issues
28
Slow Loading
21
Tracking Issues
14
Login Difficulties
11
FarEye features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.9
Order tracking
Average: 8.8
9.4
Bar codes
Average: 8.5
9.6
Shipment reports
Average: 8.3
Seller Details
Seller
FarEye
Year Founded
2013
HQ Location
Chicago, Illinois
Twitter
@FarEye
1,368 Twitter followers
LinkedIn® Page
www.linkedin.com
574 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EasyPost is a fast, reliable and flexible multi-carrier shipping API that integrates 100+ global carriers such as USPS, UPS, FedEx and DHL. EasyPost gives small to enterprise-level businesses the

    Users
    • President
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • EasyPost Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Ease of Use
    4
    Integrations
    2
    API Usability
    1
    Carrier Options
    1
    Cons
    Complexity
    1
    Limited Integrations
    1
    Not User-Friendly
    1
    Poor Customer Support
    1
    Poor Implementation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EasyPost features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Order tracking
    Average: 8.8
    8.1
    Bar codes
    Average: 8.5
    7.8
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    EasyPost
    Year Founded
    2012
    HQ Location
    Lehi, UT
    Twitter
    @easypost
    2,346 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    378 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EasyPost is a fast, reliable and flexible multi-carrier shipping API that integrates 100+ global carriers such as USPS, UPS, FedEx and DHL. EasyPost gives small to enterprise-level businesses the

Users
  • President
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
EasyPost Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Ease of Use
4
Integrations
2
API Usability
1
Carrier Options
1
Cons
Complexity
1
Limited Integrations
1
Not User-Friendly
1
Poor Customer Support
1
Poor Implementation
1
EasyPost features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.2
Order tracking
Average: 8.8
8.1
Bar codes
Average: 8.5
7.8
Shipment reports
Average: 8.3
Seller Details
Seller
EasyPost
Year Founded
2012
HQ Location
Lehi, UT
Twitter
@easypost
2,346 Twitter followers
LinkedIn® Page
www.linkedin.com
378 employees on LinkedIn®
Entry Level Price:$11.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking inf

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 86% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AfterShip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Helpful
    7
    Integrations
    4
    Issue Resolution
    4
    Tracking
    4
    Cons
    Expensive
    3
    Tracking Issues
    3
    Missing Features
    2
    Poor Customer Support
    2
    Poor Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AfterShip features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Order tracking
    Average: 8.8
    8.4
    Bar codes
    Average: 8.5
    9.1
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AfterShip
    Company Website
    Year Founded
    2012
    HQ Location
    Singapore
    Twitter
    @aftership
    4,027 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    356 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking inf

Users
  • CEO
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 86% Small-Business
  • 12% Mid-Market
AfterShip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Helpful
7
Integrations
4
Issue Resolution
4
Tracking
4
Cons
Expensive
3
Tracking Issues
3
Missing Features
2
Poor Customer Support
2
Poor Support
2
AfterShip features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.3
Order tracking
Average: 8.8
8.4
Bar codes
Average: 8.5
9.1
Shipment reports
Average: 8.3
Seller Details
Seller
AfterShip
Company Website
Year Founded
2012
HQ Location
Singapore
Twitter
@aftership
4,027 Twitter followers
LinkedIn® Page
www.linkedin.com
356 employees on LinkedIn®
(166)4.9 out of 5
2nd Easiest To Use in Shipping software
Save to My Lists
Entry Level Price:£19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shiptheory is a shipping management platform that connects online retailers to carriers, automatically booking shipments, printing labels, and returning tracking numbers within seconds. Ship 5-10x

    Users
    No information available
    Industries
    • Retail
    • Manufacturing
    Market Segment
    • 86% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shiptheory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    42
    Service Quality
    23
    Ease of Use
    20
    Helpful
    19
    Support Speed
    19
    Cons
    Limited Customization
    4
    Difficult Navigation
    3
    Integration Issues
    3
    Order Management
    3
    UX Improvement
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shiptheory features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Order tracking
    Average: 8.8
    9.3
    Bar codes
    Average: 8.5
    9.3
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    Bristol, GB
    Twitter
    @shiptheory
    815 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shiptheory is a shipping management platform that connects online retailers to carriers, automatically booking shipments, printing labels, and returning tracking numbers within seconds. Ship 5-10x

Users
No information available
Industries
  • Retail
  • Manufacturing
Market Segment
  • 86% Small-Business
  • 11% Mid-Market
Shiptheory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
42
Service Quality
23
Ease of Use
20
Helpful
19
Support Speed
19
Cons
Limited Customization
4
Difficult Navigation
3
Integration Issues
3
Order Management
3
UX Improvement
3
Shiptheory features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.3
Order tracking
Average: 8.8
9.3
Bar codes
Average: 8.5
9.3
Shipment reports
Average: 8.3
Seller Details
Company Website
Year Founded
2015
HQ Location
Bristol, GB
Twitter
@shiptheory
815 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
(24)3.9 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The last enterprise, multi-carrier parcel shipping software you’ll ever need. ProShip is a leading provider of enterprise multi-carrier parcel shipping software, headquartered in Brookfield, Wisco

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 54% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ProShip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Carrier Options
    5
    Service Quality
    5
    Customization Features
    4
    Customer Support
    3
    Ease of Use
    3
    Cons
    Poor Customer Support
    4
    Complexity
    3
    Lack of Automation
    2
    Poor Reporting
    2
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ProShip features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Order tracking
    Average: 8.8
    8.2
    Bar codes
    Average: 8.5
    7.3
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    Brookfield, WI
    Twitter
    @ProShipInc
    842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The last enterprise, multi-carrier parcel shipping software you’ll ever need. ProShip is a leading provider of enterprise multi-carrier parcel shipping software, headquartered in Brookfield, Wisco

Users
No information available
Industries
  • Retail
Market Segment
  • 54% Mid-Market
  • 29% Enterprise
ProShip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Carrier Options
5
Service Quality
5
Customization Features
4
Customer Support
3
Ease of Use
3
Cons
Poor Customer Support
4
Complexity
3
Lack of Automation
2
Poor Reporting
2
Expensive
1
ProShip features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
7.9
Order tracking
Average: 8.8
8.2
Bar codes
Average: 8.5
7.3
Shipment reports
Average: 8.3
Seller Details
Company Website
Year Founded
2001
HQ Location
Brookfield, WI
Twitter
@ProShipInc
842 Twitter followers
LinkedIn® Page
www.linkedin.com
143 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses

    Users
    • Assistant Manager
    Industries
    • Logistics and Supply Chain
    • Retail
    Market Segment
    • 50% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shipsy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Attentive
    1
    Customer Experience
    1
    Customer Satisfaction
    1
    Customer Support
    1
    Helpful
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shipsy features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Order tracking
    Average: 8.8
    8.8
    Bar codes
    Average: 8.5
    8.8
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shipsy
    Year Founded
    2015
    HQ Location
    Gurgaon, Haryana
    LinkedIn® Page
    www.linkedin.com
    390 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses

Users
  • Assistant Manager
Industries
  • Logistics and Supply Chain
  • Retail
Market Segment
  • 50% Enterprise
  • 31% Mid-Market
Shipsy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Attentive
1
Customer Experience
1
Customer Satisfaction
1
Customer Support
1
Helpful
1
Cons
This product has not yet received any negative sentiments.
Shipsy features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.8
Order tracking
Average: 8.8
8.8
Bar codes
Average: 8.5
8.8
Shipment reports
Average: 8.3
Seller Details
Seller
Shipsy
Year Founded
2015
HQ Location
Gurgaon, Haryana
LinkedIn® Page
www.linkedin.com
390 employees on LinkedIn®
(39)4.8 out of 5
11th Easiest To Use in Shipping software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FreightPOP is a cloud-based, AI-driven Transportation Management System (TMS) designed for mid-market and enterprise shippers. With a single login, businesses can manage parcel, LTL, FTL, ocean, rail,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FreightPOP Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Helpful
    1
    User Experience
    1
    Cons
    Integration Issues
    1
    Limited Integrations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FreightPOP features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Order tracking
    Average: 8.8
    10.0
    Bar codes
    Average: 8.5
    9.8
    Shipment reports
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Lake Forest, CA
    Twitter
    @FreightPop
    1,468 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FreightPOP is a cloud-based, AI-driven Transportation Management System (TMS) designed for mid-market and enterprise shippers. With a single login, businesses can manage parcel, LTL, FTL, ocean, rail,

Users
No information available
Industries
No information available
Market Segment
  • 56% Mid-Market
  • 36% Small-Business
FreightPOP Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Helpful
1
User Experience
1
Cons
Integration Issues
1
Limited Integrations
1
FreightPOP features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
8.9
Order tracking
Average: 8.8
10.0
Bar codes
Average: 8.5
9.8
Shipment reports
Average: 8.3
Seller Details
Year Founded
2015
HQ Location
Lake Forest, CA
Twitter
@FreightPop
1,468 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®