# Best Shipping Software for Small Business *By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)* Products classified in the overall Shipping category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Shipping to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Shipping category. In addition to qualifying for inclusion in the Shipping Software category, to qualify for inclusion in the Small Business Shipping Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## Top Shipping Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Easyship](https://www.g2.com/products/easyship/reviews) | 4.4/5.0 (174 reviews) | Multi-carrier rate comparison for e-commerce fulfillment | "[Simple,Easyship makes it easy to get Stay Afloat by Phil Tourney to our readers!](https://www.g2.com/survey_responses/easyship-review-12774153)" | | 2 | [Sendcloud](https://www.g2.com/products/sendcloud/reviews) | 4.5/5.0 (142 reviews) | Multi-carrier label automation for e-commerce | "[Clear interface, easy integration, and responsive support at a very attractive price](https://www.g2.com/survey_responses/sendcloud-review-12834282)" | | 3 | [ShipStation](https://www.g2.com/products/shipstation/reviews) | 4.3/5.0 (574 reviews) | Multi-channel order fulfillment with carrier rate shopping | "[Streamlined Labeling and Business Growth with ShipStation](https://www.g2.com/survey_responses/shipstation-review-12679609)" | | 4 | [ShipHero](https://www.g2.com/products/shiphero/reviews) | 4.5/5.0 (208 reviews) | Barcode-driven 3PL fulfillment with Shopify sync | "[ShipHero: Streamlined, Customizable, and Efficient](https://www.g2.com/survey_responses/shiphero-review-12973951)" | | 5 | [parcelLab](https://www.g2.com/products/parcellab/reviews) | 4.6/5.0 (263 reviews) | Branded post-purchase tracking across multi-carrier operations | "[parcelLab Makes Delivery Updates Clear, Personalized, and Trust-Building](https://www.g2.com/survey_responses/parcellab-review-12945131)" | | 6 | [ClickPost](https://www.g2.com/products/clickpost/reviews) | 4.8/5.0 (144 reviews) | Multi-carrier orchestration with intelligent courier allocation | "[Seamless API Integration and Logistics Management](https://www.g2.com/survey_responses/clickpost-review-12740159)" | | 7 | [Stamps.com](https://www.g2.com/products/stamps-com/reviews) | 4.3/5.0 (109 reviews) | In-office USPS postage printing without post office trips | "[A Legal Office's Essential Time-Saver](https://www.g2.com/survey_responses/stamps-com-review-12713888)" | | 8 | [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews) | 4.6/5.0 (105 reviews) | Multi-carrier label automation across sales channels | "[ShippyPro Streamlined Our Shipping with Fast Labels and Great Multi-Carrier Integration](https://www.g2.com/survey_responses/shippypro-review-12987150)" | | 9 | [Freightview](https://www.g2.com/products/freightview/reviews) | 4.7/5.0 (191 reviews) | Multi-carrier LTL rate comparison and booking | "[Effortlessly Streamlines Shipping with Precise Rate Comparison](https://www.g2.com/survey_responses/freightview-review-11315841)" | | 10 | [Narvar](https://www.g2.com/products/narvar/reviews) | 4.2/5.0 (171 reviews) | Branded post-purchase tracking reducing WISMO inquiries | "[Essential for Streamlining Returns & Reporting](https://www.g2.com/survey_responses/narvar-review-8270287)" | --- ## What Are the Most Common Questions About Shipping Software? *AI-generated · Last updated: May 26, 2026* ### What platform provides automated customs documentation? Based on G2 reviews, several shipping software buyers mention customs-related automation and international paperwork support, but Easyship stands out most clearly in the recent review set. According to verified users, Easyship helps simplify international shipping by generating shipping labels alongside the documents needed for customs, while also helping teams compare carriers and manage duties-related workflows. G2 reviewers mention that it reduces manual work for cross-border fulfillment, especially for ecommerce teams shipping to multiple destinations. Users also describe it as helpful for handling duties visibility and keeping international orders moving through one central dashboard, rather than switching between separate carrier systems. ### What is the most affordable shipping software for SMBs? Based on G2 reviews, affordability in shipping software is usually tied to discounted carrier rates, easier label creation, and less manual admin time rather than a single low subscription claim. According to verified users, Easyship is frequently described as affordable for smaller businesses because it offers competitive shipping options, rate comparison, and simple integrations with ecommerce platforms. G2 reviewers mention that affordable shipping choices and straightforward setup can help small teams reduce fulfillment effort while keeping costs manageable. Reviewers also say it works well for businesses that need to compare carriers, print labels quickly, and avoid bouncing between multiple courier portals as order volume grows. **Here are some of the top-rated products on G2:** - [Easyship](https://www.g2.com/products/easyship/reviews) – often praised for discounted rates, easy setup, and affordable options for small ecommerce teams - [ShipStation](https://www.g2.com/products/shipstation/reviews) – reviewers highlight fair pricing, pre-negotiated rates, and quick label creation for growing small businesses - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) – users mention good value, multi-carrier management, and time savings from centralized shipping workflows ### Which solution supports multi-carrier shipping label creation? Based on G2 reviews, ShipStation is a strong fit for multi-carrier shipping label creation. According to verified users, ShipStation brings multiple carrier options into one place so teams can compare services, create labels quickly, and push tracking details back to connected stores or marketplaces. G2 reviewers mention that it is especially helpful for businesses that want to avoid logging into separate carrier portals for each shipment. Users also call out automation rules, easy order organization, and simple label printing as benefits that speed up daily fulfillment. While other products in the category also support multiple carriers, recent reviews most consistently describe ShipStation in this exact use case. ### Which vendor provides real-time shipment tracking? Based on G2 reviews, vendors in this category often support shipment visibility, but parcelLab is especially associated with detailed tracking and order status visibility in recent feedback. According to verified users, parcelLab helps teams quickly check delivery progress, return status, communication history, and tracking details from one place. G2 reviewers mention that it improves customer support workflows by making shipment information easier to access without jumping across multiple carrier sites. Users also describe it as useful for monitoring delivery steps, resending notifications, and supporting order-related questions with clearer shipping context. Some reviewers note occasional update delays, but the main theme is strong tracking visibility. ### What platform integrates shipping software with order management systems? Based on G2 reviews, integration with order and operational systems is a major theme across shipping software, and ClickPost is one vendor reviewers call out directly for this. According to verified users, ClickPost connects with order management and warehouse systems so teams can manage courier serviceability, shipment allocation, and tracking without manual coordination across separate tools. G2 reviewers mention seamless integration with internal systems and easier pincode mapping, courier selection, and post-shipping visibility. Buyers also describe value from using one platform to centralize courier data while improving operational control. Recent reviews suggest this is especially helpful for businesses coordinating multiple shipping partners inside broader fulfillment workflows. ### Which tool supports international shipping compliance? Based on G2 reviews, Easyship is one of the clearest options for buyers focused on international shipping compliance. According to verified users, it helps with customs documentation, duties visibility, and international shipping workflows that would otherwise require more manual work across multiple carriers. G2 reviewers mention support for customs-related paperwork, VAT and OSS guidance in some international expansion scenarios, and better visibility into duties before shipping. Users also describe it as useful for comparing global courier options while keeping shipment management centralized. For teams shipping across borders, recent reviews suggest Easyship helps reduce friction tied to documentation, classification, and compliance-related handoffs. ### What is the best shipping solution for e-commerce stores? Based on G2 reviews, Easyship is the strongest recent match for ecommerce stores. According to verified users, it syncs with platforms like Shopify and WooCommerce, pulls in orders automatically, compares carrier rates, and makes label creation easier from one dashboard. G2 reviewers mention that it helps ecommerce teams streamline fulfillment, offer multiple shipping options at checkout, and manage international and domestic shipments without switching between separate carrier tools. Users also call out strong onboarding support, simple setup, and helpful customer service when resolving shipping issues. For online sellers trying to simplify order fulfillment and reduce admin effort, recent review themes point most often to Easyship. **Here are some of the top-rated products on G2:** - [Easyship](https://www.g2.com/products/easyship/reviews) – well suited for ecommerce teams needing store integrations, rate comparison, and international shipping support - [ShipStation](https://www.g2.com/products/shipstation/reviews) – commonly used for marketplace and store order aggregation, automation rules, and fast label printing - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) – reviewers highlight webshop integrations, multi-carrier shipping, and centralized label and returns management ### What is the top-rated shipping software for enterprises? Based on G2 reviews, Easyship appears most often in the recent review set and is the strongest recent candidate when buyers ask about top-rated shipping software broadly. According to verified users, it supports centralized fulfillment, multi-carrier rate comparison, store integrations, rules for shipping scenarios, and international shipping workflows that can help more complex operations. G2 reviewers mention responsive onboarding, strong customer support, and a platform that helps reduce operational overhead by managing labels, tracking, and courier choices in one place. While several enterprise-oriented products in the category focus on post-purchase, warehouse, or freight use cases, Easyship has the broadest recent review coverage tied directly to shipping management. **Here are some of the top-rated products on G2:** - [Easyship](https://www.g2.com/products/easyship/reviews) – reviewers describe it as a centralized platform for rates, labels, fulfillment workflows, and international shipping management - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) – users highlight multi-carrier operations, automation, and centralized shipping data for scaling teams - [ShipStation](https://www.g2.com/products/shipstation/reviews) – often used for automation, integrations, and multi-carrier shipping across larger order volumes ### Which shipping software offers the lowest carrier rates? Based on G2 reviews, rate savings are a common reason buyers choose shipping software, and Easyship is mentioned frequently for discounted and competitive carrier pricing. According to verified users, Easyship helps compare multiple carrier options in one place so teams can select lower-cost services based on shipment needs, destination, and speed. G2 reviewers mention cheaper international options, transparent carrier comparisons, and easier access to discounted labels without visiting separate courier sites. Users also note that the ability to compare services quickly helps them avoid manual rate shopping. While some reviewers mention pricing can vary by lane or commitment, recent feedback most often connects Easyship with lower shipping-cost outcomes. ### Which vendor offers analytics on shipping performance? Based on G2 reviews, Narvar is one of the clearest vendors associated with shipping performance analytics in the recent data. According to verified users, Narvar helps teams monitor delivery expectations, track shipment updates, review reporting tied to post-purchase communications, and analyze delivery-related performance over time. G2 reviewers mention dashboards, self-service analytics tools, and visibility into delivery timelines as useful for reducing support burden and improving customer communication. Users also describe value in comparing expected delivery performance with actual outcomes and using those insights to fine-tune operations. Recent feedback suggests Narvar is especially relevant for teams focused on post-purchase visibility rather than label creation alone. ## How Many Shipping Software Products Does G2 Track? **Total Products under this Category:** 245 ### Category Stats (Jun 2026) - **Average Rating**: 4.46/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Shipway (+12.5%) - Among all products in this category, Shipway recorded the largest rating increase compared to last month *Last updated: June 09, 2026* ## How Does G2 Rank Shipping Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 5,100+ Authentic Reviews - 245+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Shipping Software Is Best for Your Use Case? - **Best for Small Businesses:** [Sendcloud](https://www.g2.com/products/sendcloud/reviews) - **Best for Mid-Market:** [parcelLab](https://www.g2.com/products/parcellab/reviews) - **Best for Enterprise:** [parcelLab](https://www.g2.com/products/parcellab/reviews) - **Highest User Satisfaction:** [ClickPost](https://www.g2.com/products/clickpost/reviews) - **Best Free Software:** [ShipStation](https://www.g2.com/products/shipstation/reviews) --- **Sponsored** ### Narvar Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=374&secure%5Bdisplayable_resource_id%5D=374&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=374&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=8299&secure%5Bresource_id%5D=374&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshipping%2Fsmall-business&secure%5Btoken%5D=35d0504b3c2b4f4d420657772396d9b37e67e6c77fb9aee5803f3e46989b9c6c&secure%5Burl%5D=https%3A%2F%2Fcorp.narvar.com%2Fsolutions%2Fdelivery&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Shipping Software Products in 2026? ### 1. [Sendcloud](https://www.g2.com/products/sendcloud/reviews) Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 142 **How Do G2 Users Rate Sendcloud?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Order tracking:** 9.2/10 (Category avg: 8.9/10) - **Bar codes:** 8.1/10 (Category avg: 8.5/10) - **Shipment reports:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Sendcloud?** - **Seller:** [Sendcloud](https://www.g2.com/sellers/sendcloud) - **Year Founded:** 2012 - **HQ Location:** Eindhoven, North Brabant - **Twitter:** @Sendcloud (1,531 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sendcloud/ (433 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Retail, Consumer Goods - **Company Size:** 93% Small-Business, 6% Mid-Market #### What Are Sendcloud's Pros and Cons? **Pros:** - Ease of Use (25 reviews) - Shipping Efficiency (12 reviews) - Carrier Integration (11 reviews) - Efficiency (11 reviews) - Label Creation (11 reviews) **Cons:** - Limited Functionality (9 reviews) - Poor Customer Support (7 reviews) - Poor Support Communication (7 reviews) - Expensive (6 reviews) - Integration Issues (5 reviews) ### What Do G2 Reviewers Say About Sendcloud? *AI-generated summary from verified user reviews* **Pros:** - Users find Sendcloud to be **very simple and user-friendly** , enhancing their daily logistics operations with ease. - Users appreciate the **shipping efficiency** of Sendcloud, enjoying fast and reliable label creation for high-volume tasks. - Users appreciate the **seamless carrier integration** of Sendcloud, enhancing efficiency and simplifying daily shipping tasks. - Users appreciate the **efficiency** of Sendcloud, which enhances daily operations and streamlines parcel management seamlessly. - Users appreciate the **ease of label creation** , streamlining daily logistics and enhancing shipping efficiency. **Cons:** - Users have noted the **limited functionality** of Sendcloud, especially in customization and ticket resolution capabilities. - Users express frustration with **poor customer support** , highlighting slow response times and inadequate assistance from the chatbot. - Users express concerns about **poor support communication** , citing slow responses and inadequate assistance during investigations. - Users find the **subscription costs and label fees** of Sendcloud quite high, leading to some misunderstandings. - Users note the **lack of integration options** with carriers like Dynalogic, limiting Sendcloud's overall effectiveness. #### What Are Recent G2 Reviews of Sendcloud? **"[Clear interface, easy integration, and responsive support at a very attractive price](https://www.g2.com/survey_responses/sendcloud-review-12834282)"** **Rating:** 5.0/5.0 stars *— Julien S.* [Read full review](https://www.g2.com/survey_responses/sendcloud-review-12834282) --- **"[Sendcloud has revolutionized my e-commerce](https://www.g2.com/survey_responses/sendcloud-review-12301110)"** **Rating:** 5.0/5.0 stars *— Spedizioni C.* [Read full review](https://www.g2.com/survey_responses/sendcloud-review-12301110) --- #### What Are G2 Users Discussing About Sendcloud? - [What is Sendcloud used for?](https://www.g2.com/discussions/what-is-sendcloud-used-for) ### 2. [Easyship](https://www.g2.com/products/easyship/reviews) Easyship is the world’s leading shipping software for borderless eCommerce. Our intuitive App and API integrate with all major eCommerce and marketplace platforms like Shopify, WooCommerce, BigCommerce, Adobe Commerce (Magento), Squarespace, WIX, Amazon, eBay, Etsy, and TikTok Shop—letting businesses of all sizes manage orders, multi-carrier shipping, and global tracking in a single unified dashboard. Easyship also provides end-to-end shipping, backer surveys and fulfillment for crowdfunding campaigns across Kickstarter, Indiegogo and Launchboom. No matter your use case, unlock instant access to exclusive pre-negotiated discounted rates up to 91% off retail prices and compare 550+ global courier services in seconds, with no minimum volumes or multiple account requirements. Top brands like eBay, AMEX, Ray-Ban, and Orbitkey trust Easyship to deliver a superior customer experience, save on shipping costs, and manage global import tax and duties. Signup for free, compare rates and automate all your shipping in minutes. **Average Rating:** 4.4/5.0 **Total Reviews:** 174 **How Do G2 Users Rate Easyship?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10) - **Order tracking:** 8.8/10 (Category avg: 8.9/10) - **Bar codes:** 8.0/10 (Category avg: 8.5/10) - **Shipment reports:** 8.2/10 (Category avg: 8.4/10) **Who Is the Company Behind Easyship?** - **Seller:** [Easyship](https://www.g2.com/sellers/easyship) - **Company Website:** https://www.easyship.com - **Year Founded:** 2015 - **HQ Location:** New York, US - **Twitter:** @goeasyship (1,170 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4847209/ (196 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Consumer Goods - **Company Size:** 93% Small-Business, 5% Mid-Market #### What Are Easyship's Pros and Cons? **Pros:** - Customer Support (56 reviews) - Ease of Use (49 reviews) - Service Quality (26 reviews) - Customer Experience (23 reviews) - Easy Integrations (21 reviews) **Cons:** - Shipping Limitations (21 reviews) - Shipping Issues (14 reviews) - Poor Customer Support (12 reviews) - Carrier Limitations (6 reviews) - Complexity (6 reviews) ### What Do G2 Reviewers Say About Easyship? *AI-generated summary from verified user reviews* **Pros:** - Users value the **outstanding customer support** of Easyship, highlighting their responsiveness and helpfulness in communication. - Users commend the **ease of use** of Easyship, appreciating its straightforward setup and user-friendly features. - Users commend the **excellent customer service** of Easyship, with fast responses and knowledgeable support. - Users love the **excellent customer service** of Easyship, which is responsive and enhances their overall experience. - Users love the **easy integrations** with various platforms, streamlining their shipping and saving significant time. **Cons:** - Users report **shipping limitations** with unreliable carriers and issues with weights and zip codes causing errors and delays. - Users face **shipping issues** due to delays in refunds, unreliable shipping options, and technical errors affecting costs. - Users report **poor customer support** , facing communication barriers and inadequate product knowledge, affecting their shipping efficiency. - Users face **carrier limitations** with Easyship, impacting service options and causing manual intervention and classification issues. - Users find the **complex interface** and setup process overwhelming, especially for large order fulfillment needs. #### What Are Recent G2 Reviews of Easyship? **"[Simple,Easyship makes it easy to get Stay Afloat by Phil Tourney to our readers!](https://www.g2.com/survey_responses/easyship-review-12774153)"** **Rating:** 5.0/5.0 stars *— Ray D.* [Read full review](https://www.g2.com/survey_responses/easyship-review-12774153) --- **"[Easyship: Simple Setup, Easy Navigation, and Great Support](https://www.g2.com/survey_responses/easyship-review-12748033)"** **Rating:** 5.0/5.0 stars *— Dan D.* [Read full review](https://www.g2.com/survey_responses/easyship-review-12748033) --- #### What Are G2 Users Discussing About Easyship? - [What is Easyship used for?](https://www.g2.com/discussions/what-is-easyship-used-for) - 1 comment - [What is easy ship in Amazon?](https://www.g2.com/discussions/what-is-easy-ship-in-amazon) - [Is easy ship legit?](https://www.g2.com/discussions/is-easy-ship-legit) - [Is easy ship free?](https://www.g2.com/discussions/is-easy-ship-free) ### 3. [ShipStation](https://www.g2.com/products/shipstation/reviews) ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation. Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing. Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack. For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces. Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features: Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more. Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship. Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time. Fulfillment Automation: Batch, route, and print labels automatically for faster, seamless order fulfillment. Inventory & Warehouse Management: Sync your inventory with your warehouse with AI-powered features. Never be caught off-guard with automation rules that alert you when your supply is running low. Batch pick, pack, and ship so orders move faster with fewer errors. Tracking: Keep customers informed with branded order updates at every step, reducing support calls and building trust. Returns and Exchanges: Retain even more revenue and grow customer-loyalty with a branded returns and exchanges branded portal, more return options, and end-to-end inventory management. Analytics and Reporting: Dashboards to spot trends, monitor spend, and evaluate performance. International Shipping:Ship globally with confidence, with prepaid duties and taxes, customs forms, and more. **Average Rating:** 4.3/5.0 **Total Reviews:** 574 **How Do G2 Users Rate ShipStation?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10) - **Order tracking:** 8.9/10 (Category avg: 8.9/10) - **Bar codes:** 8.5/10 (Category avg: 8.5/10) - **Shipment reports:** 8.5/10 (Category avg: 8.4/10) **Who Is the Company Behind ShipStation?** - **Seller:** [ShipStation Global](https://www.g2.com/sellers/shipstation-global) - **Company Website:** https://auctane.com - **HQ Location:** Austin, Texas - **LinkedIn® Page:** https://www.linkedin.com/company/shipstationglobal/ (2,840 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Retail, Consumer Goods - **Company Size:** 89% Small-Business, 9% Mid-Market #### What Are ShipStation's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Easy Integrations (8 reviews) - Integrations (8 reviews) - Ecommerce Integration (6 reviews) - Shipping Management (6 reviews) **Cons:** - Poor Customer Support (7 reviews) - Expensive (6 reviews) - Limited Options (4 reviews) - Technical Issues (4 reviews) - Complexity (3 reviews) ### What Do G2 Reviewers Say About ShipStation? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of ShipStation, streamlining parcel management effortlessly. - Users praise the **easy integrations** of ShipStation, enhancing efficiency in managing online shipping and logistics seamlessly. - Users love the **seamless integrations** of ShipStation, enhancing shipping efficiency and simplifying operations with various systems. - Users praise the **seamless ecommerce integration** of ShipStation, highlighting its efficiency and ease of use for shipping. - Users value ShipStation's **efficient shipping management** with excellent integrations and helpful automation for varied business needs. **Cons:** - Users frequently experience **poor customer support** , marked by long response times and unhelpful assistance for issues. - Users find ShipStation **expensive** , especially with sudden upsells and inadequate customer support for existing customers. - Users find **limited options** frustrating, with slow performance and poor support hindering their shipping experience. - Users report frequent **technical issues** with ShipStation, including unresponsive support and unresolved bugs affecting functionality. - Users find the **complexity of setup and features** in ShipStation a barrier to efficient usage. #### What Are Recent G2 Reviews of ShipStation? **"[User-Friendly with Comprehensive Carrier Options](https://www.g2.com/survey_responses/shipstation-review-12648526)"** **Rating:** 4.0/5.0 stars *— Dhruvin Patel .* [Read full review](https://www.g2.com/survey_responses/shipstation-review-12648526) --- **"[Streamlined Labeling and Business Growth with ShipStation](https://www.g2.com/survey_responses/shipstation-review-12679609)"** **Rating:** 5.0/5.0 stars *— Cindy L.* [Read full review](https://www.g2.com/survey_responses/shipstation-review-12679609) --- #### What Are G2 Users Discussing About ShipStation? - [What is ShipStation used for?](https://www.g2.com/discussions/shipstation-what-is-shipstation-used-for) - 2 comments - [Does ShipStation use USPS?](https://www.g2.com/discussions/does-shipstation-use-usps) - 3 comments - [How much does it cost to ship with ShipStation?](https://www.g2.com/discussions/how-much-does-it-cost-to-ship-with-shipstation) - 1 comment - [Should I use ShipStation?](https://www.g2.com/discussions/should-i-use-shipstation) - 3 comments - [What is ShipStation used for?](https://www.g2.com/discussions/what-is-shipstation-used-for) - 2 comments ### 4. [ShipHero](https://www.g2.com/products/shiphero/reviews) ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x **Average Rating:** 4.5/5.0 **Total Reviews:** 208 **How Do G2 Users Rate ShipHero?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Order tracking:** 8.8/10 (Category avg: 8.9/10) - **Bar codes:** 8.7/10 (Category avg: 8.5/10) - **Shipment reports:** 8.5/10 (Category avg: 8.4/10) **Who Is the Company Behind ShipHero?** - **Seller:** [ShipHero](https://www.g2.com/sellers/shiphero) - **Company Website:** https://shiphero.com - **Year Founded:** 2013 - **HQ Location:** Garnerville, New York - **Twitter:** @weareshiphero (6,223 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shiphero/ (361 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Operations Manager, CEO - **Top Industries:** Logistics and Supply Chain, Warehousing - **Company Size:** 81% Small-Business, 16% Mid-Market #### What Are ShipHero's Pros and Cons? **Pros:** - Ease of Use (43 reviews) - Customer Support (30 reviews) - Features (23 reviews) - Inventory Management (22 reviews) - Setup Ease (21 reviews) **Cons:** - Missing Features (13 reviews) - Poor Customer Support (11 reviews) - Bulk Operations Issues (9 reviews) - Integration Issues (8 reviews) - Inventory Management (8 reviews) ### What Do G2 Reviewers Say About ShipHero? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of ShipHero, especially for quick onboarding and seamless integrations with sales channels. - Users commend the **exceptional customer support** from ShipHero, ensuring smooth onboarding and ongoing assistance. - Users value the **intuitive interface and seamless integration** with Shopify, enhancing onboarding and overall efficiency. - Users value the **reliable inventory management** of ShipHero, appreciating its seamless integration and user-friendly interface. - Users value ShipHero's **setup ease** , praising its straightforward implementation and excellent onboarding support for efficiency. **Cons:** - Users express frustration over **missing features** like bulk editing and cumbersome navigation across multiple areas in ShipHero. - Users express frustration with **poor customer support** , citing slow response times and unresolved issues affecting their experience. - Users struggle with **bulk operations issues** , finding it challenging to navigate and utilize ShipHero's functionalities effectively. - Users report **integration issues** with ShipHero, leading to complicated processes and requiring extensive manual adjustments. - Users find **inventory management challenging** initially, needing time to adapt and streamline processes effectively. #### What Are Recent G2 Reviews of ShipHero? **"[ShipHero: A real competitive advantage](https://www.g2.com/survey_responses/shiphero-review-9690089)"** **Rating:** 5.0/5.0 stars *— David G.* [Read full review](https://www.g2.com/survey_responses/shiphero-review-9690089) --- **"[ShipHero: Streamlined, Customizable, and Efficient](https://www.g2.com/survey_responses/shiphero-review-12973951)"** **Rating:** 5.0/5.0 stars *— Maïré E.* [Read full review](https://www.g2.com/survey_responses/shiphero-review-12973951) --- #### What Are G2 Users Discussing About ShipHero? - [How much does ShipHero cost?](https://www.g2.com/discussions/how-much-does-shiphero-cost) - 1 comment - [Is ShipHero a 3pl?](https://www.g2.com/discussions/is-shiphero-a-3pl) - 2 comments - [Is ShipHero a WMS?](https://www.g2.com/discussions/is-shiphero-a-wms) - 1 comment - [How does ShipHero work?](https://www.g2.com/discussions/how-does-shiphero-work) ### 5. [Stamps.com](https://www.g2.com/products/stamps-com/reviews) Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 109 **How Do G2 Users Rate Stamps.com?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10) - **Order tracking:** 9.1/10 (Category avg: 8.9/10) - **Bar codes:** 9.4/10 (Category avg: 8.5/10) - **Shipment reports:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Stamps.com?** - **Seller:** [ShipStation Global](https://www.g2.com/sellers/shipstation-global) - **Company Website:** https://auctane.com - **HQ Location:** Austin, Texas - **LinkedIn® Page:** https://www.linkedin.com/company/shipstationglobal/ (2,840 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Law Practice, Retail - **Company Size:** 89% Small-Business, 7% Mid-Market #### What Are Stamps.com's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Setup Ease (2 reviews) - Tracking (2 reviews) - Customer Experience (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Label Issues (1 reviews) - Price Increase (1 reviews) - Printing Issues (1 reviews) ### What Do G2 Reviewers Say About Stamps.com? *AI-generated summary from verified user reviews* **Pros:** - Users find Stamps.com very **easy to use** , enjoying the convenience of managing shipments and tracking effortlessly. - Users value the **quick setup** of Stamps.com, appreciating its convenience and ease for shipping tasks. - Users value the **efficient tracking system** of Stamps.com, which simplifies managing shipments and their progress effortlessly. - Users love the **convenience of at-home shipping** with Stamps.com, eliminating trips to the post office. - Users value the **easy integrations** of Stamps.com, allowing for seamless postage addition with various products. **Cons:** - Users report **label issues** due to lack of driver support for certain processors, complicating the printing process. - Users are dissatisfied with the **recent price increase** for Stamps.com, feeling the new rates are too high. - Users report frustrating **printing issues** with Stamps.com due to lack of support for certain processors, limiting usability. #### What Are Recent G2 Reviews of Stamps.com? **"[Effortless Mailing and Shipping with Stamps.com](https://www.g2.com/survey_responses/stamps-com-review-12707500)"** **Rating:** 4.5/5.0 stars *— Hank V.* [Read full review](https://www.g2.com/survey_responses/stamps-com-review-12707500) --- **"[A Legal Office's Essential Time-Saver](https://www.g2.com/survey_responses/stamps-com-review-12713888)"** **Rating:** 5.0/5.0 stars *— Christy C.* [Read full review](https://www.g2.com/survey_responses/stamps-com-review-12713888) --- #### What Are G2 Users Discussing About Stamps.com? - [What is Stamps.com used for?](https://www.g2.com/discussions/what-is-stamps-com-used-for) - [How do you use stamps com?](https://www.g2.com/discussions/how-do-you-use-stamps-com) - [Is there an app for Stamps Com?](https://www.g2.com/discussions/is-there-an-app-for-stamps-com) - [Is there a free version of stamps com?](https://www.g2.com/discussions/is-there-a-free-version-of-stamps-com) - [What is the benefit of stamps com?](https://www.g2.com/discussions/what-is-the-benefit-of-stamps-com) ### 6. [AfterShip](https://www.g2.com/products/aftership/reviews) AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more **Average Rating:** 4.7/5.0 **Total Reviews:** 309 **How Do G2 Users Rate AfterShip?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Order tracking:** 9.3/10 (Category avg: 8.9/10) - **Bar codes:** 8.4/10 (Category avg: 8.5/10) - **Shipment reports:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind AfterShip?** - **Seller:** [AfterShip](https://www.g2.com/sellers/aftership) - **Year Founded:** 2012 - **HQ Location:** Singapore - **Twitter:** @aftership (4,018 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2498164/ (413 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 86% Small-Business, 12% Mid-Market #### What Are AfterShip's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Integrations (5 reviews) - Easy Integrations (4 reviews) - Helpful (4 reviews) - Issue Resolution (3 reviews) **Cons:** - Expensive (3 reviews) - Tracking Issues (3 reviews) - Missing Features (2 reviews) - Poor Customer Support (2 reviews) - Poor Support (2 reviews) ### What Do G2 Reviewers Say About AfterShip? *AI-generated summary from verified user reviews* **Pros:** - Users value the **knowledgeable and helpful customer support** from AfterShip, enhancing their logistical processes effectively. - Users value the **intuitive integrations** of AfterShip that streamline logistics and enhance communication with clients. - Users love the **easy integrations** AfterShip offers, streamlining tracking and enhancing overall customer experience. - Users find the **helpful support team** of AfterShip invaluable for resolving issues and enhancing organization. - Users commend the **expert issue resolution** from AfterShip, noting efficient and professional service in complex situations. **Cons:** - Users feel that AfterShip is **too expensive** for small businesses, with high costs and unfulfilled service promises. - Users report persistent **tracking issues** with AfterShip that hinder business operations and result in unsatisfactory service resolutions. - Users report **missing features** like support for small carriers and occasional auto-sync issues with Shopify. - Users express frustration with AfterShip's **poor customer support** , reporting unresolved issues and inadequate billing resolutions. - Users express frustration over **poor support** , citing unresolved issues and inadequate response systems that hinder resolution efforts. #### What Are Recent G2 Reviews of AfterShip? **"[Clean, Intuitive Shipment Tracking with Strong Branded Notifications](https://www.g2.com/survey_responses/aftership-review-12725506)"** **Rating:** 5.0/5.0 stars *— Lee P.* [Read full review](https://www.g2.com/survey_responses/aftership-review-12725506) --- **"[1,100 Carriers and Branded Tracking Pages That Deliver](https://www.g2.com/survey_responses/aftership-review-12703213)"** **Rating:** 5.0/5.0 stars *— SANDILE N.* [Read full review](https://www.g2.com/survey_responses/aftership-review-12703213) --- #### What Are G2 Users Discussing About AfterShip? - [How do you use AfterShip?](https://www.g2.com/discussions/how-do-you-use-aftership) - 1 comment - [What courier does AfterShip use?](https://www.g2.com/discussions/what-courier-does-aftership-use) - 1 comment, 1 upvote - [What is AfterShip app?](https://www.g2.com/discussions/what-is-aftership-app) - 1 comment - [How does AfterShip tracking work?](https://www.g2.com/discussions/how-does-aftership-tracking-work) - 1 comment ### 7. [Freightview](https://www.g2.com/products/freightview/reviews) Freightview is a cloud-based, multi-modal TMS built for shippers of all sizes. Easily connect your negotiated LTL and parcel rates, upload contracts, and interact directly with carriers through our Spot Quote / Volume / Truckload tools. We make it fast and easy for your team to enjoy unlimited functionality: - Compare rates across all of your carriers & schedule pickups. - Access documents, NMFC Look-up, Pre-PROs, eBOLs, and print labels. - Track shipments in real time, export, & analyze the data. - Upload contracted rates and batch upload quote requests. - Invite your carrier partners to our Free Carrier Portal. - Invite your suppliers to quote & book through our Vendor Portal. - Use the latest AI Tools to upload, analyze, and audit your freight faster. - Flat fee means affordable, no tiers or contracts. There are no contracts to sign, autopay month-to-month via ACH or CC. 📞 Call us at 913-353-6188 for pricing or to request a demo. **Average Rating:** 4.7/5.0 **Total Reviews:** 191 **How Do G2 Users Rate Freightview?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **Order tracking:** 8.8/10 (Category avg: 8.9/10) - **Bar codes:** 9.0/10 (Category avg: 8.5/10) - **Shipment reports:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Freightview?** - **Seller:** [Freightview](https://www.g2.com/sellers/freightview) - **Company Website:** https://www.freightview.com - **Year Founded:** 2014 - **HQ Location:** Overland Park, KS - **Twitter:** @freightview (715 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/721298/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Logistics Manager, Operations Manager - **Top Industries:** Manufacturing, Construction - **Company Size:** 54% Small-Business, 42% Mid-Market #### What Are Freightview's Pros and Cons? **Pros:** - Ease of Use (57 reviews) - Carrier Selection (24 reviews) - Customer Support (22 reviews) - Time-saving (21 reviews) - Tracking (18 reviews) **Cons:** - Carrier Issues (13 reviews) - Shipment Issues (10 reviews) - Carrier Limitations (8 reviews) - Shipping Issues (8 reviews) - Tracking Issues (8 reviews) ### What Do G2 Reviewers Say About Freightview? *AI-generated summary from verified user reviews* **Pros:** - Users find Freightview's **ease of use** remarkable, appreciating its simple UI and smooth integration process. - Users appreciate the **convenience of viewing all rates and options on one page** , significantly reducing time spent on shipping. - Users praise the **responsive customer support** of Freightview, ensuring smooth operations and effective assistance. - Users appreciate the **time-saving features** of Freightview, drastically reducing the time spent on freight logistics. - Users find **tracking capabilities** of FreightView exceptional, ensuring effortless management of shipments from start to finish. **Cons:** - Users face issues with **carrier support** , including slow responses and lack of transit times, complicating logistics management. - Users report issues with **shipment reliability** and limited support for international freight forwarding on Freightview. - Users find **carrier limitations** frustrating, affecting transit times and international support while limiting productivity in assignments. - Users experience **shipping issues** including late deliveries and difficulties with international import/export support. - Users face challenges with **tracking issues** , as shipments may not sync properly and future pickups complicate searches. #### What Are Recent G2 Reviews of Freightview? **"[Effortlessly Streamlines Shipping with Precise Rate Comparison](https://www.g2.com/survey_responses/freightview-review-11315841)"** **Rating:** 4.5/5.0 stars *— Nick D.* [Read full review](https://www.g2.com/survey_responses/freightview-review-11315841) --- **"[Streamlined Communication, Effortless Setup](https://www.g2.com/survey_responses/freightview-review-11336271)"** **Rating:** 5.0/5.0 stars *— Verified User in Logistics and Supply Chain* [Read full review](https://www.g2.com/survey_responses/freightview-review-11336271) --- #### What Are G2 Users Discussing About Freightview? - [What type of companies are good targets potential users for Freightview?](https://www.g2.com/discussions/what-type-of-companies-are-good-targets-potential-users-for-freightview) - [Does CH Robinson own Freightview?](https://www.g2.com/discussions/does-ch-robinson-own-freightview) - 1 comment - [How do you use Freightview?](https://www.g2.com/discussions/how-do-you-use-freightview) - 1 comment - [What companies use Freightview?](https://www.g2.com/discussions/what-companies-use-freightview) ### 8. [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews) ShippyPro is an AI-powered shipping automation platform that helps companies reduce shipping costs, eliminate manual processes, and turn delivery into a real competitive advantage. ShippyPro provides the AI tools and APIs to manage shipping, track deliveries, and optimize logistics at any scale, directly integrated to over 190+ carriers. With a single platform, teams gain end-to-end visibility and control over shipping by: - Automating delivery operations across multiple carriers and countries, reducing manual work, errors, and operational complexity - Improving the post-purchase experience with branded tracking that proactively informs customers and reduces customer service tickets - Leveraging shipping data and analytics to monitor performance, compare carriers, track SLAs, and make better cost and service decisions - Analyzing carrier invoices to identify discrepancies, prevent overcharges, and recover hidden costs that directly impact margins As a result, ShippyPro customers typically achieve: - Up to 60% reduction in order fulfillment time - Around 30% fewer shipping errors - Up to 80% fewer clicks per shipment, enabling teams to process 50% more orders per hour - Measurable shipping cost savings, thanks to data-driven carrier optimization and invoice discrepancy detection **Average Rating:** 4.6/5.0 **Total Reviews:** 105 **How Do G2 Users Rate ShippyPro?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Order tracking:** 9.4/10 (Category avg: 8.9/10) - **Bar codes:** 9.2/10 (Category avg: 8.5/10) - **Shipment reports:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind ShippyPro?** - **Seller:** [ShippyPro](https://www.g2.com/sellers/shippypro-2a92d1fa-82d6-4171-bdd5-848029642408) - **Company Website:** https://www.shippypro.com - **Year Founded:** 2016 - **HQ Location:** Florence, IT - **Twitter:** @shippypro_ (72 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shippypro/ (71 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Apparel & Fashion, Consumer Goods - **Company Size:** 55% Small-Business, 31% Mid-Market #### What Are ShippyPro's Pros and Cons? **Pros:** - Ease of Use (27 reviews) - Carrier Integration (15 reviews) - Customer Support (14 reviews) - User Interface (12 reviews) - Integrations (11 reviews) **Cons:** - Slow Performance (7 reviews) - Lack of Clarity (6 reviews) - Complexity (4 reviews) - Expensive (4 reviews) - Integration Issues (4 reviews) ### What Do G2 Reviewers Say About ShippyPro? *AI-generated summary from verified user reviews* **Pros:** - Users find ShippyPro to be **easy to use** , enjoying its intuitive design and seamless carrier integration for shipping management. - Users value the **seamless carrier integration** of ShippyPro, simplifying logistics and optimizing shipping costs effortlessly. - Users appreciate the **fast and helpful customer support** provided by ShippyPro, enhancing their overall experience. - Users appreciate the **user-friendly interface** of ShippyPro, which simplifies managing shipping operations efficiently. - Users appreciate the **seamless integrations** of ShippyPro, enabling effortless connections with carriers and streamlined operations. **Cons:** - Users report **slow performance** with ShippyPro, particularly during high shipment volumes and when adding new couriers. - Users experience **lack of clarity** with advanced automation settings, indicating a need for improved onboarding and guidance. - Users find the **complexity of advanced features** challenging initially, needing better onboarding for smoother setup. - Users find ShippyPro to be **expensive** , especially for businesses that may not utilize all of its features. - Users face **integration issues** with ShippyPro, as some couriers lack full visibility and require extra troubleshooting. #### What Are Recent G2 Reviews of ShippyPro? **"[Powerful integration for tracking and automation, some points to improve](https://www.g2.com/survey_responses/shippypro-review-12516365)"** **Rating:** 5.0/5.0 stars *— Emma S.* [Read full review](https://www.g2.com/survey_responses/shippypro-review-12516365) --- **"[ShippyPro Streamlined Our Shipping with Fast Labels and Great Multi-Carrier Integration](https://www.g2.com/survey_responses/shippypro-review-12987150)"** **Rating:** 4.0/5.0 stars *— Alessio L.* [Read full review](https://www.g2.com/survey_responses/shippypro-review-12987150) --- ### 9. [Shiptheory](https://www.g2.com/products/shiptheory/reviews) Shiptheory is a shipping management platform that connects online retailers to carriers, automatically booking shipments, printing labels, and returning tracking numbers within seconds. Ship 5-10x faster and save up to 7 hours daily using Shiptheory to automate your label production. Shiptheory has the ability for users to create rules. These dictate how a shipment is processed based on the order type. You can create super simple rules, super complex rules and everything in between. Shiptheory deals with various ways to print labels, dependent on your workflow. Shiptheory saves time and money and helps retailers focus on what matters most. Working with all the top carriers worldwide, including but not limited to Royal Mail, DPD, Parcelforce, USPS, Fedex, UPS and over 90 others, including many pallet and LTL carriers. Connect upto 100 different sales channels, including, Netsuite, Magento, Microsoft Dynamics, Sage, Cin7, Shopify, WooCommerce, eBay, Amazon and many more, as well as our a Restful API allowing you to integrate your custom system with us to automate your label printing. **Average Rating:** 4.9/5.0 **Total Reviews:** 166 **How Do G2 Users Rate Shiptheory?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Order tracking:** 9.3/10 (Category avg: 8.9/10) - **Bar codes:** 9.3/10 (Category avg: 8.5/10) - **Shipment reports:** 9.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Shiptheory?** - **Seller:** [Shiptheory](https://www.g2.com/sellers/shiptheory) - **Company Website:** https://shiptheory.com - **Year Founded:** 2015 - **HQ Location:** Bristol, GB - **Twitter:** @shiptheory (794 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shiptheory/ (27 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Manufacturing - **Company Size:** 86% Small-Business, 11% Mid-Market #### What Are Shiptheory's Pros and Cons? **Pros:** - Customer Support (26 reviews) - Service Quality (15 reviews) - Ease of Use (12 reviews) - Support Speed (12 reviews) - Helpful (10 reviews) **Cons:** - Limited Customization (4 reviews) - Difficult Navigation (2 reviews) - Integration Issues (2 reviews) - Limited Options (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About Shiptheory? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** from Shiptheory, receiving prompt assistance for any issues encountered. - Users find Shiptheory's **efficient service quality** and outstanding customer support incredibly beneficial for their shipping needs. - Users highlight the **ease of use** of Shiptheory, appreciating its smooth operation and efficient support services. - Users commend the **rapid support speed** of Shiptheory, especially highlighting Henry's efficiency and helpfulness in resolving issues. - Users find Shiptheory's support team **exceptionally helpful** , efficiently resolving issues and enhancing the shipping process. **Cons:** - Users desire **more customization options** in Shiptheory to better fit their business requirements and improve usability. - Users find **difficult navigation** in Shiptheory, but efficient support helps mitigate this issue effectively. - Users desire more **customization options** for master picking lists and label integration, improving their operational efficiency. - Users feel the **limited customization options** of Shiptheory hinder their ability to tailor the service to their needs. - Users report **poor customer support** , noting ineffective live chat and inconsistent responsiveness during issues. #### What Are Recent G2 Reviews of Shiptheory? **"[Always ready to help get the most out of their platform](https://www.g2.com/survey_responses/shiptheory-review-9693061)"** **Rating:** 5.0/5.0 stars *— Mark D.* [Read full review](https://www.g2.com/survey_responses/shiptheory-review-9693061) --- **"[Always quick to help and get the problem solved](https://www.g2.com/survey_responses/shiptheory-review-10931195)"** **Rating:** 5.0/5.0 stars *— Maeve M.* [Read full review](https://www.g2.com/survey_responses/shiptheory-review-10931195) --- ### 10. [Shippo](https://www.g2.com/products/shippo-shippo/reviews) Everything you need for scalable shipping in one place, plus the best rates from top carriers. Seamlessly sync your orders from all of the top e-commerce platforms and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and FedEx. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Over 100K brands trust Shippo. Top features include: \>\>The end-to-end shipping platform for every business - Make shipping a seamless part of your business - connect your e-commerce platform or build our implementation-ready API directly into your workflow, fulfill orders quickly with smart defaults and configurable automations, and gain insights that help you ship smarter with analytics and reporting. \>\>Support every step of the way - Go with confidence thanks to our experienced customer support, implementation and success teams. We have the shipping knowledge to get you started quickly and keep you up and running consistently. \>\>Grow into the future with Shippo - You will only ship more tomorrow. Shippo is there for you with 99.99% uptime, a modern tech stack, and all the features you need to create a greater brand connection to your customers and scale to match your highest ambitions. Just like our 100,000+ customers, Shippo can help you grow into the future with confidence. **Average Rating:** 4.2/5.0 **Total Reviews:** 76 **How Do G2 Users Rate Shippo?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Order tracking:** 9.1/10 (Category avg: 8.9/10) - **Bar codes:** 8.8/10 (Category avg: 8.5/10) - **Shipment reports:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Shippo?** - **Seller:** [Shippo](https://www.g2.com/sellers/shippo) - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @goshippo - **LinkedIn® Page:** https://www.linkedin.com/company/shippo/ (300 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 87% Small-Business, 12% Mid-Market #### What Are Shippo's Pros and Cons? **Pros:** - Label Creation (4 reviews) - Label Printing (4 reviews) - Ease of Use (2 reviews) - Easy Shipping (2 reviews) - Ecommerce Integration (2 reviews) **Cons:** - Label Issues (3 reviews) - Account Issues (2 reviews) - Integration Issues (2 reviews) - Order Management Issues (2 reviews) - Carrier Limitations (1 reviews) ### What Do G2 Reviewers Say About Shippo? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of label creation** with Shippo, making multi-carrier shipping efficient and streamlined. - Users love the **ease of setting up Shippo's label printing** , quickly getting started with efficient multi-carrier shipping. - Users love the **ease of use** with Shippo, enabling quick setup and efficient management of shipping labels. - Users benefit from **easy shipping** with Shippo, enjoying efficient label printing and multi-carrier management for their orders. - Users value the **seamless ecommerce integration** of Shippo, enhancing efficiency across multiple shipping platforms for small businesses. **Cons:** - Users report **label issues** causing confusion and extra work, particularly with billing and integration challenges. - Users face **account closure issues** requiring selfies for verification, raising concerns about integration into their systems. - Users face **integration issues** with Shippo, especially regarding account verification and webhook reliability complications. - Users report **order management issues** with Shippo, including account closures and confusing navigation within the platform. - Users note **carrier limitations** , feeling support for regional couriers and shipment management could be more flexible. #### What Are Recent G2 Reviews of Shippo? **"[All-in-One Order Snapshot Makes Shipping Labels Fast and Easy](https://www.g2.com/survey_responses/shippo-review-12246098)"** **Rating:** 4.5/5.0 stars *— Tom l.* [Read full review](https://www.g2.com/survey_responses/shippo-review-12246098) --- **"[So easy to use- easy setup, navigation and always works- saving me time and money!](https://www.g2.com/survey_responses/shippo-review-8010380)"** **Rating:** 5.0/5.0 stars *— Brian F.* [Read full review](https://www.g2.com/survey_responses/shippo-review-8010380) --- #### What Are G2 Users Discussing About Shippo? - [Does Shippo have a monthly fee?](https://www.g2.com/discussions/does-shippo-have-a-monthly-fee) - [Why is Shippo cheaper?](https://www.g2.com/discussions/why-is-shippo-cheaper) - [What is better Shippo or ShipStation?](https://www.g2.com/discussions/what-is-better-shippo-or-shipstation) - [What is Shippo used for?](https://www.g2.com/discussions/what-is-shippo-used-for) ### 11. [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) MyCarrier connects shippers and carriers in one simple, connected platform — automating every step of LTL shipping from order to payment. Designed for busy logistics teams at small to mid-sized manufacturers and distributors, MyCarrier replaces disconnected tools, spreadsheets, and portals with a single workspace that brings speed, accuracy, and visibility to every shipment. With built-in automation, shippers can instantly quote, book, track, analyze, audit, and pay carriers in one place — reducing freight costs and eliminating manual rework. Features like AI-powered Freight Assist and Precision Payments help prevent unexpected fees and ensure total financial accuracy. By removing the need for 3PLs, MyCarrier creates a better experience for shippers while giving carriers and their sales teams account-level insights to better understand shipping behavior and grow business. Trusted by thousands of companies, including Lucas Oil and U-Haul, MyCarrier has earned multiple FreightTech 25 awards for innovation and ease of use. By connecting directly with your carrier rates, MyCarrier helps you streamline the entire LTL workflow, ship faster, save money, and scale with confidence. **Average Rating:** 4.7/5.0 **Total Reviews:** 185 **How Do G2 Users Rate MyCarrierTMS?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10) - **Order tracking:** 9.3/10 (Category avg: 8.9/10) - **Bar codes:** 9.4/10 (Category avg: 8.5/10) - **Shipment reports:** 9.3/10 (Category avg: 8.4/10) **Who Is the Company Behind MyCarrierTMS?** - **Seller:** [MyCarrier](https://www.g2.com/sellers/mycarrier) - **Company Website:** https://mycarriertms.com/landing - **Year Founded:** 2017 - **HQ Location:** Scottsdale, US - **Twitter:** @ShipMyCarrier (346 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shipmycarrier/ (70 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Shipping Manager, Warehouse Manager - **Top Industries:** Logistics and Supply Chain, Manufacturing - **Company Size:** 71% Small-Business, 27% Mid-Market #### What Are MyCarrierTMS's Pros and Cons? **Pros:** - Ease of Use (10 reviews) - Carrier Options (7 reviews) - Cost Saving (5 reviews) - Carrier Management (4 reviews) - Quoting Process (4 reviews) **Cons:** - Carrier Issues (3 reviews) - Limited Options (3 reviews) - Limited Access (2 reviews) - Missing Features (2 reviews) - Shipment Issues (2 reviews) ### What Do G2 Reviewers Say About MyCarrierTMS? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of MyCarrierTMS, finding it quick to navigate and efficient for getting quotes. - Users appreciate the **quick access to carrier options** , simplifying the rate comparison process and saving time. - Users value the **cost-saving features** of MyCarrierTMS, significantly reducing time spent on carrier rate comparisons. - Users value the **speed and ease of carrier selection** with MyCarrierTMS, streamlining their shipping process effectively. - Users value the **quick and concise quoting process** that simplifies carrier selection and enhances productivity. **Cons:** - Users express frustration over **limited carrier accessorial options** , necessitating direct carrier visits and missing reporting features. - Users find **limited options** for carrier accessorials and experience difficulties with certain pricing structures in MyCarrierTMS. - Users find **limited access** to carrier options, affecting functionality and flexibility for complex pricing needs. - Users find the **missing features** like parcel shipping and bulk updates to be significant drawbacks of MyCarrierTMS. - Users experience **shipment issues** like disappearing rates and limited pricing structure support, hindering project flexibility. #### What Are Recent G2 Reviews of MyCarrierTMS? **"[Effortless Scheduling and Competitive Comparison](https://www.g2.com/survey_responses/mycarriertms-review-7084422)"** **Rating:** 5.0/5.0 stars *— Danielle H.* [Read full review](https://www.g2.com/survey_responses/mycarriertms-review-7084422) --- **"[Effortless Shipment Management and Invoice Clarity](https://www.g2.com/survey_responses/mycarriertms-review-12798073)"** **Rating:** 5.0/5.0 stars *— Valentina V.* [Read full review](https://www.g2.com/survey_responses/mycarriertms-review-12798073) --- #### What Are G2 Users Discussing About MyCarrierTMS? - [What is MyCarrierTMS used for?](https://www.g2.com/discussions/what-is-mycarriertms-used-for) - 2 comments ### 12. [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now. Or you can oversee those employees' shipments with Shipping Administration, a feature of FedEx Ship Manager at fedex.com that allows a single administrator or a group of users who are assigned administrative privileges to centrally manage and control shipments that are processed by individuals from different locations within your company. With Shipping Administration, an administrator can configure shipping options, restrict services, customize reference information and run reports on the shipping activity of users throughout the company. **Average Rating:** 4.4/5.0 **Total Reviews:** 88 **How Do G2 Users Rate FedEx Ship Manager?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **Order tracking:** 9.2/10 (Category avg: 8.9/10) - **Bar codes:** 9.1/10 (Category avg: 8.5/10) - **Shipment reports:** 9.1/10 (Category avg: 8.4/10) **Who Is the Company Behind FedEx Ship Manager?** - **Seller:** [FedEx](https://www.g2.com/sellers/fedex) - **Year Founded:** 2000 - **HQ Location:** Memphis, Tennessee - **Twitter:** @FedEx (321,624 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fedex/ (184,858 employees on LinkedIn®) - **Ownership:** FDX **Who Uses This Product?** - **Top Industries:** Retail, Information Technology and Services - **Company Size:** 62% Small-Business, 21% Mid-Market #### What Are FedEx Ship Manager's Pros and Cons? **Pros:** - Customer Experience (2 reviews) - Centralized Management (1 reviews) - Cost Saving (1 reviews) - Ease of Use (1 reviews) - Efficiency Improvement (1 reviews) **Cons:** - Carrier Limitations (2 reviews) - Lack of Automation (1 reviews) - Missing Features (1 reviews) - Shipping Issues (1 reviews) ### What Do G2 Reviewers Say About FedEx Ship Manager? *AI-generated summary from verified user reviews* **Pros:** - Users value the **streamlined shipping experience** of FedEx Ship Manager, meeting their needs without unnecessary complexity. - Users appreciate the **centralized management** of FedEx Ship Manager, streamlining user control and simplifying logistics operations. - Users value the **cost-saving capabilities** of FedEx Ship Manager, enhancing efficiency while managing shipping expenses effectively. - Users value the **ease of use** of FedEx Ship Manager, simplifying logistics and enhancing shipping cost management. - Users appreciate the **efficiency improvement** with FedEx Ship Manager, streamlining shipping management and reducing costs effectively. **Cons:** - Users are frustrated by the **lack of carrier comparison** , limiting their ability to find the best shipping rates. - Users find the **lack of automation** limits price comparisons, requiring manual rate-shopping and reducing efficiency. - Users find the **missing carrier comparison feature** limits efficiency, forcing reliance on other systems for better shipping rates. - Users find the **data input process tedious** , which complicates using FedEx Ship Manager compared to other software. #### What Are Recent G2 Reviews of FedEx Ship Manager? **"[Easy to use, super convenient, minimal issues](https://www.g2.com/survey_responses/fedex-ship-manager-review-1083573)"** **Rating:** 5.0/5.0 stars *— Alan B.* [Read full review](https://www.g2.com/survey_responses/fedex-ship-manager-review-1083573) --- **"[FedEx Ship Manager: My honest review](https://www.g2.com/survey_responses/fedex-ship-manager-review-11692891)"** **Rating:** 4.5/5.0 stars *— Tejas K.* [Read full review](https://www.g2.com/survey_responses/fedex-ship-manager-review-11692891) --- #### What Are G2 Users Discussing About FedEx Ship Manager? - [What is your experience with the reliability and features of FedEx Ship Manager in your logistics workflow?](https://www.g2.com/discussions/what-is-your-experience-with-the-reliability-and-features-of-fedex-ship-manager-in-your-logistics-workflow) - 1 comment, 1 upvote - [Is FedEx Ship Manager software free?](https://www.g2.com/discussions/is-fedex-ship-manager-software-free) - 1 comment - [How does FedEx shipping software work?](https://www.g2.com/discussions/how-does-fedex-shipping-software-work) - [What software does FedEx use?](https://www.g2.com/discussions/what-software-does-fedex-use) - [What are some of the benefits of FedEx ship software?](https://www.g2.com/discussions/what-are-some-of-the-benefits-of-fedex-ship-software) ### 13. [Veeqo](https://www.g2.com/products/veeqo/reviews) Free shipping software that does more than print labels. Cut the cost and speed of fulfilling orders with low shipping rates, automation and powerful fulfillment tools with Veeqo’s completely FREE shipping management software. Immediate rate discounts from USPS, UPS, DHL and FedEx: Immediately access discounted USPS, UPS, DHL and FedEx rates. There’s ZERO need to negotiate and no set shipping volume needed. You can always connect your own carrier account if you have one. Automatic rate selection: Save time with rate shopping that automatically chooses the best value label for each order you receive on any channel. Fast bulk shipping: Veeqo can select the best rates and ship up to 100 orders at once. So you save time, clicks, and cash. Automated shipping rules: Set up weight, value, delivery options, and other specs in advance. Veeqo follows your pre-set guidelines to offer up the best labels. Veeqo is also packed FULL with power features that will let you wave goodbye to spreadsheets with multiple tools wrapped into one. Inventory Control: Your stock automatically updates across all your stores. Goodbye, spreadsheet! Hello, peace of mind. Pick with your mobile device : Use our scanner or your mobile device to help you pick, pack, and ship the right items quicker—with a lot less risk of sending the wrong stuff. Reports and Forecasting: Veeqo tracks and organizes all your sales data to make planning, purchasing, and growing your business a breeze. Veeqo simplicity. Amazon trust. As part of the Amazon family, Veeqo provides trusted data security and Amazon account protection from late deliveries and negative feedback, if you ship on time. Veeqo is a Shopify Plus Certified App The Shopify Plus Certified App Program supports the largest Shopify merchants by helping them find the apps and solutions they need to build and scale their business. The program is available specifically for Shopify Partners (https://help.shopify.com/en/partners/about) who provide a level of product quality, service, performance, privacy, and support that meets the advanced requirements of Shopify Plus merchants. **Average Rating:** 4.5/5.0 **Total Reviews:** 46 **How Do G2 Users Rate Veeqo?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Order tracking:** 8.9/10 (Category avg: 8.9/10) - **Bar codes:** 7.9/10 (Category avg: 8.5/10) - **Shipment reports:** 8.2/10 (Category avg: 8.4/10) **Who Is the Company Behind Veeqo?** - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud (2,232,483 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (156,424 employees on LinkedIn®) - **Ownership:** NASDAQ: AMZN **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Retail, Consumer Goods - **Company Size:** 87% Small-Business, 13% Mid-Market #### What Are Veeqo's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Customer Support (10 reviews) - Order Management (6 reviews) - Easy Integrations (5 reviews) - Ecommerce Integration (5 reviews) **Cons:** - Complexity (5 reviews) - Missing Features (4 reviews) - Software Bugs (4 reviews) - Integration Issues (3 reviews) - Inventory Management (3 reviews) ### What Do G2 Reviewers Say About Veeqo? *AI-generated summary from verified user reviews* **Pros:** - Users praise Veeqo for its **ease of use** , enabling efficient warehouse operations for pickers, packers, and customer service. - Users praise Veeqo's **excellent customer support** , highlighting prompt assistance and easy communication for resolving issues. - Users love Veeqo for its **easy order management** and streamlined operations, enhancing their shipping efficiency significantly. - Users love the **easy integrations** of Veeqo, streamlining warehouse operations effortlessly across multiple platforms. - Users value the **seamless ecommerce integration** of Veeqo, enhancing operations across multiple marketplaces effortlessly. **Cons:** - Users find the **complexity of advanced features** requires extra training and leads to a confusing experience. - Users find some **missing features** in Veeqo, particularly with inventory management and API capabilities. - Users often experience **software bugs** with Veeqo, which can disrupt functionality and data accuracy intermittently. - Users face **integration issues** with Veeqo, especially with non-Amazon marketplaces requiring cumbersome third-party tools. - Users find **inventory management and PO creation tricky** , requiring extra effort for kits and bundles with limited reporting tools. #### What Are Recent G2 Reviews of Veeqo? **"[Veeqo is easy to use & helps us to be excellent for our customers](https://www.g2.com/survey_responses/veeqo-review-11783850)"** **Rating:** 5.0/5.0 stars *— Gray P.* [Read full review](https://www.g2.com/survey_responses/veeqo-review-11783850) --- **"[All in One Solution That Saves Time, Money & Hassle](https://www.g2.com/survey_responses/veeqo-review-11668335)"** **Rating:** 4.0/5.0 stars *— Morris S.* [Read full review](https://www.g2.com/survey_responses/veeqo-review-11668335) --- #### What Are G2 Users Discussing About Veeqo? - [What is Veeqo used for?](https://www.g2.com/discussions/what-is-veeqo-used-for) ### 14. [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews) ShippingEasy is the easiest online shipping platform for growing businesses. With ShippingEasy, merchants can access discounted shipping rates, automate shipping, and get time back to focus on building their business. Robust integrations with Shopify, Amazon, Etsy, eBay, BigCommerce, WooCommerce, Wish, Walmart, and other leading online channels allow merchants to manage orders, shipments, and customers from everywhere they sell—all in one easy-to-use platform. **Average Rating:** 4.6/5.0 **Total Reviews:** 112 **How Do G2 Users Rate ShippingEasy?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **Order tracking:** 9.4/10 (Category avg: 8.9/10) - **Bar codes:** 8.7/10 (Category avg: 8.5/10) - **Shipment reports:** 9.1/10 (Category avg: 8.4/10) **Who Is the Company Behind ShippingEasy?** - **Seller:** [ShipStation Global](https://www.g2.com/sellers/shipstation-global) - **HQ Location:** Austin, Texas - **LinkedIn® Page:** https://www.linkedin.com/company/shipstationglobal/ (2,840 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 94% Small-Business, 8% Mid-Market #### What Are Recent G2 Reviews of ShippingEasy? **"[They typically get back to you in a timly manner and their prices are good.](https://www.g2.com/survey_responses/shippingeasy-review-7713148)"** **Rating:** 5.0/5.0 stars *— Amy R.* [Read full review](https://www.g2.com/survey_responses/shippingeasy-review-7713148) --- **"[Great web-based software to help with shipping!](https://www.g2.com/survey_responses/shippingeasy-review-7143420)"** **Rating:** 5.0/5.0 stars *— Zach M.* [Read full review](https://www.g2.com/survey_responses/shippingeasy-review-7143420) --- #### What Are G2 Users Discussing About ShippingEasy? - [What is your primary use case for ShippingEasy, and how has it impacted your order fulfillment?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-shippingeasy-and-how-has-it-impacted-your-order-fulfillment) - [Is ShippingEasy worth it?](https://www.g2.com/discussions/is-shippingeasy-worth-it) - 2 comments - [How do you use ShippingEasy?](https://www.g2.com/discussions/how-do-you-use-shippingeasy) - 1 comment - [Is ShippingEasy com free?](https://www.g2.com/discussions/is-shippingeasy-com-free) - 1 comment ### 15. [ClickPost](https://www.g2.com/products/clickpost/reviews) ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale. **Average Rating:** 4.8/5.0 **Total Reviews:** 144 **How Do G2 Users Rate ClickPost?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Order tracking:** 9.4/10 (Category avg: 8.9/10) - **Bar codes:** 9.4/10 (Category avg: 8.5/10) - **Shipment reports:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind ClickPost?** - **Seller:** [ClickPost](https://www.g2.com/sellers/clickpost) - **Company Website:** https://www.clickpost.ai/ - **HQ Location:** Recife , Pernambuco - **Twitter:** @ClickPost (198 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/playnaweb/about (1 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager - **Top Industries:** Apparel & Fashion, Consumer Goods - **Company Size:** 59% Mid-Market, 21% Small-Business #### What Are ClickPost's Pros and Cons? **Pros:** - Tracking (44 reviews) - Ease of Use (42 reviews) - Customer Support (35 reviews) - Service Quality (24 reviews) - Real-time Tracking (23 reviews) **Cons:** - Limited Customization (7 reviews) - Missing Features (7 reviews) - Delay Issues (6 reviews) - Tracking Issues (6 reviews) - Delays (5 reviews) ### What Do G2 Reviewers Say About ClickPost? *AI-generated summary from verified user reviews* **Pros:** - Users value the **real-time tracking visibility** and automated workflows of ClickPost that enhance delivery success rates. - Users praise the **ease of use** of ClickPost, highlighting its intuitive interface and seamless operations management. - Users value the **excellent customer support** from ClickPost, praising its proactive and collaborative assistance. - Users commend ClickPost for its **excellent service quality** , highlighting reliable tracking and proactive customer support. - Users praise ClickPost for its **reliable real-time tracking** , enhancing visibility and communication throughout the shipping process. **Cons:** - Users find the **limited customization** options in ClickPost workflows hinder their overall experience and flexibility. - Users note **missing features** in ClickPost, particularly in courier tech support, impacting overall usability. - Users experience **delay issues** with tracking updates and shipment statuses, impacting their overall efficiency with ClickPost. - Users face **tracking issues** with ClickPost, including delayed updates and unclear NDR remarks that hinder quick decisions. - Users experience **delays** in development and updates, leading to shipment status inaccuracies and unclear NDR remarks. #### What Are Recent G2 Reviews of ClickPost? **"[Seamless API Integration and Logistics Management](https://www.g2.com/survey_responses/clickpost-review-12740159)"** **Rating:** 4.5/5.0 stars *— Aviral G.* [Read full review](https://www.g2.com/survey_responses/clickpost-review-12740159) --- **"[Smooth Onboarding and a User-Friendly Experience](https://www.g2.com/survey_responses/clickpost-review-12439989)"** **Rating:** 5.0/5.0 stars *— Murtuza S.* [Read full review](https://www.g2.com/survey_responses/clickpost-review-12439989) --- #### What Are G2 Users Discussing About ClickPost? - [What does Clickpost do?](https://www.g2.com/discussions/what-does-clickpost-do) - [What is ClickPost delivery?](https://www.g2.com/discussions/what-is-clickpost-delivery) - [What is retail ClickPost?](https://www.g2.com/discussions/what-is-retail-clickpost) - [How does ClickPost work?](https://www.g2.com/discussions/how-does-clickpost-work) ### 16. [Swap Commerce](https://www.g2.com/products/swap-commerce/reviews) Simplify your tech stack with Swap. Swap is your "everything e-commerce app" for Shopify brands looking to scale with a one-login solution for global shipping, returns & exchanges, tracking, insurance, and recycling. From increasing retained revenue with easy exchanges to cross-border commerce support, Swap is fully customizable to your brand's preferences at every stage of the journey. We handle all direct relationships with carriers to give you back time and money you never knew you had. **Average Rating:** 4.7/5.0 **Total Reviews:** 43 **How Do G2 Users Rate Swap Commerce?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **Order tracking:** 8.6/10 (Category avg: 8.9/10) - **Bar codes:** 7.3/10 (Category avg: 8.5/10) - **Shipment reports:** 7.9/10 (Category avg: 8.4/10) **Who Is the Company Behind Swap Commerce?** - **Seller:** [Swap Commerce Limited](https://www.g2.com/sellers/swap-commerce-limited) - **Company Website:** https://www.swap-commerce.com/ - **Year Founded:** 2022 - **HQ Location:** London, England - **LinkedIn® Page:** https://www.linkedin.com/company/sw-ap/ (345 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 79% Small-Business, 19% Mid-Market #### What Are Swap Commerce's Pros and Cons? **Pros:** - Ease of Use (25 reviews) - Customer Experience (21 reviews) - Returns Management (18 reviews) - Customer Support (14 reviews) - Service Quality (13 reviews) **Cons:** - Poor Customer Support (5 reviews) - Return Issues (5 reviews) - Technical Issues (4 reviews) - Label Issues (3 reviews) - Limited Features (3 reviews) ### What Do G2 Reviewers Say About Swap Commerce? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Swap Commerce, highlighting its intuitive portal and streamlined returns process. - Users praise the **excellent customer experience** offered by Swap Commerce, highlighting responsive support and seamless returns processing. - Users commend the **efficient returns management** of Swap Commerce, enhancing customer experience and simplifying operations significantly. - Users commend the **exceptional customer support** from Swap Commerce, highlighting prompt assistance and strong communication throughout their experience. - Users commend the **exceptional service quality** of Swap Commerce, praising responsive support and effective communication throughout the process. **Cons:** - Users struggle with **poor customer support** , noting difficulties in escalating issues beyond the AI chatbot. - Users find **return issues** with product exchanges frustrating, despite commendable support from the Swap team. - Users report occasional **technical issues** that may impact usability, particularly for those with limited tech experience. - Users face **label issues** with Swap Commerce, leading to some delays that affect the overall experience. - Users feel Swap Commerce has **limited features** compared to Shopify, affecting multi-currency handling and core functionalities. #### What Are Recent G2 Reviews of Swap Commerce? **"[Proactive Support and Custom Integration](https://www.g2.com/survey_responses/swap-commerce-review-12997273)"** **Rating:** 4.5/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/swap-commerce-review-12997273) --- **"[Love Swap! Helped us grow in international markets and made returns super easy.](https://www.g2.com/survey_responses/swap-commerce-review-11490461)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/swap-commerce-review-11490461) --- ### 17. [Cahoot](https://www.g2.com/products/cahoot-cahoot/reviews) Cahoot provides eCommerce shipping software and order fulfillment services that power nationwide 1-day and 2-day deliveries at the lowest cost by design. Cahoot offers lower fulfillment fees because it enables merchants to fulfill for other merchants. Despite lower prices, Cahoot’s service offers the highest SLA in the industry thanks to its top-class merchant fulfillment partners and robust software. Contact Cahoot to learn more about how we can boost your growth profitably. **Average Rating:** 4.9/5.0 **Total Reviews:** 49 **How Do G2 Users Rate Cahoot?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Order tracking:** 9.7/10 (Category avg: 8.9/10) - **Bar codes:** 9.4/10 (Category avg: 8.5/10) - **Shipment reports:** 9.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Cahoot?** - **Seller:** [Cahoot](https://www.g2.com/sellers/cahoot) - **Company Website:** https://www.cahoot.ai - **Year Founded:** 2018 - **HQ Location:** Bridgeport, CT - **Twitter:** @LetsCahoot (65 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/letscahoot/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Retail, Consumer Goods - **Company Size:** 92% Small-Business, 6% Mid-Market #### What Are Cahoot's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Order Management (6 reviews) - Ease of Use (5 reviews) - Easy Setup (5 reviews) - Efficiency Improvement (5 reviews) **Cons:** - Complexity (3 reviews) - Lack of Clarity (3 reviews) - Learning Curve (3 reviews) - Complex Setup (2 reviews) - Difficult Learning (2 reviews) ### What Do G2 Reviewers Say About Cahoot? *AI-generated summary from verified user reviews* **Pros:** - Users praise Cahoot's **exceptional customer support** , guiding them seamlessly through setup and enhancing their overall experience. - Users commend Cahoot for its **efficient order management** , facilitating swift fulfillment and tailored solutions for their needs. - Users highlight the **ease of use** of Cahoot, appreciating its intuitive setup and efficient order fulfillment process. - Users love the **easy setup** process of Cahoot, appreciating the intuitive interface and excellent support during onboarding. - Users value the **efficiency improvements** from Cahoot, enhancing shipping speed and reducing operational costs significantly. **Cons:** - Users face a **learning curve** with Cahoot due to numerous settings and options, though support helps mitigate issues. - Users report a notable **lack of clarity** during initial setup, though support helps navigate challenges effectively. - Users experience a **steep learning curve** initially, with complex settings and options that require some time to master. - Users find the **complex setup** of Cahoot to be confusing, requiring time and effort to manage effectively. - Users experience a **difficult learning curve** with Cahoot due to numerous settings, but find support helpful. #### What Are Recent G2 Reviews of Cahoot? **"[Intuitive Platform with Room for Improvement](https://www.g2.com/survey_responses/cahoot-review-12351975)"** **Rating:** 5.0/5.0 stars *— Paul S.* [Read full review](https://www.g2.com/survey_responses/cahoot-review-12351975) --- **"[Responsive Ops Team and Smooth Fulfillment Coordination](https://www.g2.com/survey_responses/cahoot-review-12888301)"** **Rating:** 4.5/5.0 stars *— Verified User in Food & Beverages* [Read full review](https://www.g2.com/survey_responses/cahoot-review-12888301) --- ### 18. [Starshipit](https://www.g2.com/products/starshipit/reviews) Are you an omnichannel retailer or wholesaler shipping (or planning to ship) around the world? Starshipit supports over 30,000 retailers globally, including brands like HiSmile, Lorna Jane, MESHKI, Princess Polly, Culture Kings, Showpo, and more. Starshipit’s shipping software gives you everything you need to manage orders from multiple sales channels in one place. That means less time on fulfillment and more time to grow your brand. Our platform is built to scale with you, whether you're just starting out or expanding into new markets. You can connect your online store with your preferred carriers to streamline how you fulfill orders. Set automation rules based on destination, weight, product type, or shipping method. Automatically assign the right courier, choose the best packaging, and manage deliveries — all from one dashboard. You can also bring your own carrier rates, and Starshipit won’t charge extra to use them. With one of the most extensive integration networks on the market, you can get up and running quickly with platforms like Shopify, Wix, Squarespace, Amazon, Etsy, Magento, BigCommerce, and WooCommerce. Starshipit also integrates with inventory systems like Cin7, Peoplevox, and Brightpearl, and accounting tools like Xero. Manual errors and missed deliveries become a thing of the past. Starshipit includes address validation and correction, bulk label printing, and automated customs documentation, giving you more accuracy and less admin during peak times or high order volumes. You can keep customers informed throughout the delivery journey by sending automated branded emails and SMS notifications. Fewer “Where’s my package?” inquiries means a lighter workload for your support team. You can also connect to platforms like Klaviyo or Dotdigital to create personalized, on-brand shipping communications. Starshipit brings together your entire fulfillment process into one centralized platform. With everything in one place, you’ll cut down on time, reduce errors, and deliver a better experience for your customers, from checkout to delivery! **Average Rating:** 4.8/5.0 **Total Reviews:** 52 **How Do G2 Users Rate Starshipit?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Order tracking:** 9.0/10 (Category avg: 8.9/10) - **Bar codes:** 8.4/10 (Category avg: 8.5/10) - **Shipment reports:** 8.2/10 (Category avg: 8.4/10) **Who Is the Company Behind Starshipit?** - **Seller:** [Starshipit](https://www.g2.com/sellers/starshipit) - **Company Website:** https://starshipit.com - **Year Founded:** 2014 - **HQ Location:** Auckland, New Zealand - **Twitter:** @StarShipIT (255 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/starshipit/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 94% Small-Business, 2% Mid-Market #### What Are Starshipit's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Easy Integrations (3 reviews) - Helpful (3 reviews) - Service Quality (3 reviews) - Setup Ease (3 reviews) **Cons:** - Missing Features (2 reviews) - Printing Issues (2 reviews) - Technical Issues (2 reviews) - User Interface Issues (2 reviews) - Complexity (1 reviews) ### What Do G2 Reviewers Say About Starshipit? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Starshipit, finding it intuitive and efficient for their businesses. - Users love the **easy integrations** of Starshipit, appreciating its seamless setup and efficiency for multiple users. - Users value the **helpful onboarding assistance** from Starshipit, making setup quick and straightforward with excellent support. - Users commend the **exceptional service quality** of Starshipit, consistently highlighting fast and helpful customer support. - Users commend the **setup ease** of Starshipit, appreciating quick onboarding and a straightforward interface for efficient operation. **Cons:** - Users experience **missing features** compared to competitors, leading to unreliable printing and functionality issues. - Users report **unreliable printing issues** with Starshipit, disrupting workflows and causing frustration compared to previous services. - Users experience **technical issues** with printer settings, leading to unreliable label printing and functionality concerns. - Users find the **user interface issues** in printer settings to be clunky and complicated, affecting setup and workflows. - Users find the **printer settings complicated** , leading to issues during service transitions and affecting usability. #### What Are Recent G2 Reviews of Starshipit? **"[Effortless Shipping Management with Stellar Support](https://www.g2.com/survey_responses/starshipit-review-12930094)"** **Rating:** 5.0/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/starshipit-review-12930094) --- **"[User-Friendly with Seamless Integration](https://www.g2.com/survey_responses/starshipit-review-12643711)"** **Rating:** 4.0/5.0 stars *— Mike A.* [Read full review](https://www.g2.com/survey_responses/starshipit-review-12643711) --- ### 19. [Ordoro](https://www.g2.com/products/ordoro/reviews) Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerful apps—shipping, inventory, and dropshipping—designed to streamline and automate your daily order management tasks. Select any combination of our apps to help you re-focus on growth! Finally, feel confident in your decision-making with unrivaled visibility, control, and support. Conquer more complexity in less time with Ordoro. Start your 15-Day FREE TRIAL today at Ordoro.com! SHIPPING Access actually useful shipping features, integrations with top shipping carriers, and cost-effective rates to efficiently get your products to your customers. - Connect all your sales channels, marketplaces, and shipping carriers - Access the lowest shipping rates from top carriers — save up to 88% - Easily bulk print shipping labels and packing lists - Accelerate your workflow with our Automation Rules and Shipping Presets - Organize your online orders with Order Splitting, Merging, and Cloning - Utilize order verification with barcode scanning for fast and accurate order fulfillment INVENTORY Connect your sales channels and warehouses to Ordoro and arm yourself with powerful inventory tools to keep your stock aligned and organized. - Keep your inventory up to date across all of your sales channels, warehouses, and suppliers, and write back stock levels automatically - Use our kitting feature to bundle multiple SKUs into a single unit for sale - Avoid stockouts with our low inventory reports and inventory allocation - Ordoro’s Manufacturing workflow helps manage your inventory by creating Bill of Materials (BOMs) and issuing Manufacturing Orders (MOs) to produce sellable items - Issue purchase orders (POs) to your suppliers through the app when it’s time to restock DROPSHIPPING Create and manage an Ordoro ecosystem as a merchant, supplier, or 3PL. Sit back, dropship, and relax with hands-off, automated dropshipping capabilities at your fingertips. - Easily receive orders, pass inventory, and automatically update order statuses with your fulfillment partners - Automatically split orders and route them to your designated suppliers - Reduce the amount of time you spend communicating with your fulfillment partners - Monitor inventory stored with a 3PL by integrating it with Ordoro SUPPORT To be frank (and maybe a little biased) our support team, they're awesome! Our support team is here to assist you with top-notch members who truly care about you and your business. Unlike AI-written responses, our in-house team, located in Austin, Texas, provides empathetic, knowledgeable, and timely phone and email support. Each team member has over 5+ years of experience with the Ordoro platform. And the best part? They're not just experts; they're also really cool people. OTHER FEATURES Streamline your ecommerce tasks with Ordoro’s help managing suppliers, shipping insurance, return management, advanced analytics, QuickBooks Online, open API, and so much more. Learn more at Ordoro.com! **Average Rating:** 4.8/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Ordoro?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) - **Order tracking:** 9.4/10 (Category avg: 8.9/10) - **Bar codes:** 8.6/10 (Category avg: 8.5/10) - **Shipment reports:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Ordoro?** - **Seller:** [ordoro](https://www.g2.com/sellers/ordoro) - **Year Founded:** 2010 - **HQ Location:** Austin, Tx - **Twitter:** @ordoro (1,592 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1487424/ (16 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 86% Small-Business, 14% Mid-Market #### What Are Recent G2 Reviews of Ordoro? **"[A Game-Changing Solution for Streamlining Order and Vendor Management](https://www.g2.com/survey_responses/ordoro-review-9115817)"** **Rating:** 5.0/5.0 stars *— Sean M.* [Read full review](https://www.g2.com/survey_responses/ordoro-review-9115817) --- **"[1 year review of Ordoro](https://www.g2.com/survey_responses/ordoro-review-10052755)"** **Rating:** 5.0/5.0 stars *— Lily S.* [Read full review](https://www.g2.com/survey_responses/ordoro-review-10052755) --- #### What Are G2 Users Discussing About Ordoro? - [What is Ordoro used for?](https://www.g2.com/discussions/what-is-ordoro-used-for) ### 20. [Descartes ShipRush](https://www.g2.com/products/descartes-shiprush/reviews) Descartes ShipRush is a powerful web-based multi-carrier shipping software designed to scale fulfillment operations for D2C and B2B businesses. With Descartes ShipRush, you can: - Efficiently create and print shipping labels from anywhere; save up to 89% on discounted shipping labels from USPS, UPS, and FedEx, or use your own accounts - Ship more efficiently while reducing costs; use automated multi-carrier rate shopping capabilities to compare and select the best service - Manage orders from 100+ sales channels in one place​ and increase order management productivity - Eliminate shipping errors with address validation and seamless data exchange with sales channels, ERP, WMS, and carrier platforms - Increase throughput and lower labor costs by leveraging business rules to automate workflows and handle repetitive tasks​ - Grow your brand by offering branded emails, tracking pages, shipping labels, and packing slips - Access free live customer support via phone, chat, and email for all customers **Average Rating:** 4.5/5.0 **Total Reviews:** 26 **How Do G2 Users Rate Descartes ShipRush?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Order tracking:** 9.2/10 (Category avg: 8.9/10) - **Bar codes:** 8.9/10 (Category avg: 8.5/10) - **Shipment reports:** 7.9/10 (Category avg: 8.4/10) **Who Is the Company Behind Descartes ShipRush?** - **Seller:** [Descartes Systems Group](https://www.g2.com/sellers/descartes-systems-group) - **Company Website:** https://www.descartes.com - **Year Founded:** 1981 - **HQ Location:** Waterloo, Ontario - **Twitter:** @descartessg (3,222 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/descartes-systems-group/ (1,683 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 85% Small-Business, 7% Mid-Market #### What Are Descartes ShipRush's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Ease of Use (2 reviews) - Shipping Management (2 reviews) - Accuracy (1 reviews) - Branding (1 reviews) **Cons:** - Complexity (1 reviews) - Data Management Issues (1 reviews) - Tracking Issues (1 reviews) ### What Do G2 Reviewers Say About Descartes ShipRush? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **excellent customer support** of ShipRush, appreciating the prompt and knowledgeable assistance provided. - Users find ShipRush's **ease of use** invaluable, simplifying multi-carrier shipping and integration with QuickBooks seamlessly. - Users value the **easy multi-carrier integration** of ShipRush, simplifying logistics and enhancing overall shipping efficiency. - Users appreciate the **accuracy** of Descartes ShipRush, praising its reliability in shipping operations and tracking. - Users value the **seamless integrations** of ShipRush with e-commerce platforms and QuickBooks, streamlining their shipping processes. **Cons:** - Users find the **update cycle complexity** of ShipRush inconvenient compared to more instantaneous options from competitors. - Users find **data management issues** in ShipRush frustrating due to slow batch updates with QuickBooks, impacting efficiency. - Users find the **tracking issues** with ShipRush inconvenient due to slow update cycles with QuickBooks. #### What Are Recent G2 Reviews of Descartes ShipRush? **"[ShipRush integrates well with my e-commerce sites and QuickBooks (still using it for 3+ years, now)](https://www.g2.com/survey_responses/descartes-shiprush-review-5080294)"** **Rating:** 4.0/5.0 stars *— David N.* [Read full review](https://www.g2.com/survey_responses/descartes-shiprush-review-5080294) --- **"[ShipRush Makes Shipping Labels Fast and Straightforward](https://www.g2.com/survey_responses/descartes-shiprush-review-12820947)"** **Rating:** 4.5/5.0 stars *— Clayton M.* [Read full review](https://www.g2.com/survey_responses/descartes-shiprush-review-12820947) --- #### What Are G2 Users Discussing About Descartes ShipRush? - [What is Descartes ShipRush used for?](https://www.g2.com/discussions/what-is-descartes-shiprush-used-for) - [How do you cancel ShipRush?](https://www.g2.com/discussions/how-do-you-cancel-shiprush) - [What is MG ShipRush com?](https://www.g2.com/discussions/what-is-mg-shiprush-com) - [How much does ShipRush cost?](https://www.g2.com/discussions/how-much-does-shiprush-cost) ### 21. [Narvar](https://www.g2.com/products/narvar/reviews) Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers. **Average Rating:** 4.2/5.0 **Total Reviews:** 171 **How Do G2 Users Rate Narvar?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10) - **Order tracking:** 8.6/10 (Category avg: 8.9/10) - **Bar codes:** 6.8/10 (Category avg: 8.5/10) - **Shipment reports:** 7.6/10 (Category avg: 8.4/10) **Who Is the Company Behind Narvar?** - **Seller:** [Narvar Inc.](https://www.g2.com/sellers/narvar-inc) - **Company Website:** https://www.narvar.com - **Year Founded:** 2012 - **HQ Location:** San Mateo, US - **Twitter:** @narvarinc (1,444 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/narvar (367 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 40% Mid-Market, 24% Small-Business #### What Are Narvar's Pros and Cons? **Pros:** - Customer Experience (59 reviews) - Ease of Use (58 reviews) - Tracking (49 reviews) - Tracking Efficiency (44 reviews) - Customization (37 reviews) **Cons:** - Limited Customization (23 reviews) - Limited Functionality (22 reviews) - Poor Customer Support (20 reviews) - Difficult Setup (17 reviews) - Complexity (15 reviews) ### What Do G2 Reviewers Say About Narvar? *AI-generated summary from verified user reviews* **Pros:** - Users value the **user-friendly returns process** of Narvar, enhancing efficiency and convenience for both customers and teams. - Users value the **ease of use** of Narvar, benefiting from its intuitive interface and seamless integration capabilities. - Users appreciate the **easy tracking and accessibility** of Narvar, enhancing customer satisfaction and reducing service calls. - Users value the **tracking efficiency** of Narvar, as it offers seamless access to real-time order details. - Users appreciate the **customization options** of Narvar, enabling a tailored experience and effective communication flow. **Cons:** - Users express frustration over **limited customization** , particularly in email templates and software flexibility for their needs. - Users find Narvar's **limited functionality** frustrating, citing clunky features and inadequate update management. - Users experience **poor customer support** , facing delays in troubleshooting and limited customization options for carrier settings. - Users find the **difficult setup** of Narvar challenging, requiring substantial time and effort for effective use. - Users find Narvar's setup process to be **complex** , requiring significant time and effort for effective use. #### What Are Recent G2 Reviews of Narvar? **"[Essential for Streamlining Returns & Reporting](https://www.g2.com/survey_responses/narvar-review-8270287)"** **Rating:** 5.0/5.0 stars *— Vipul C.* [Read full review](https://www.g2.com/survey_responses/narvar-review-8270287) --- **"[Good customer service, needs better EDD calculations when estimates are not provided by carriers.](https://www.g2.com/survey_responses/narvar-review-12071619)"** **Rating:** 4.5/5.0 stars *— German R.* [Read full review](https://www.g2.com/survey_responses/narvar-review-12071619) --- #### What Are G2 Users Discussing About Narvar? - [Is Narvar a SaaS?](https://www.g2.com/discussions/is-narvar-a-saas) - 2 comments, 1 upvote ### 22. [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews) Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print. As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage. Key features and capabilities: - Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank - E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically - Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache - Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard - International shipping — Support for customs forms and international label creation across USPS and UPS international services - Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook. ARRrrr we make shipping fun! 🏴‍☠️ **Average Rating:** 4.5/5.0 **Total Reviews:** 24 **How Do G2 Users Rate Pirate Ship?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) - **Order tracking:** 9.8/10 (Category avg: 8.9/10) - **Bar codes:** 8.3/10 (Category avg: 8.5/10) - **Shipment reports:** 9.2/10 (Category avg: 8.4/10) **Who Is the Company Behind Pirate Ship?** - **Seller:** [Pirate Ship](https://www.g2.com/sellers/pirate-ship) - **Year Founded:** 2014 - **HQ Location:** Jackson, US - **Twitter:** @pirateship (1,025 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pirate-ship/about (184 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Pirate Ship? **"[Argh! We love saving money and time with Pirate Ship](https://www.g2.com/survey_responses/pirate-ship-review-7866079)"** **Rating:** 5.0/5.0 stars *— Jackson M.* [Read full review](https://www.g2.com/survey_responses/pirate-ship-review-7866079) --- **"[I recommend Pirate Ship to everyone!](https://www.g2.com/survey_responses/pirate-ship-review-6807062)"** **Rating:** 5.0/5.0 stars *— Lynne C.* [Read full review](https://www.g2.com/survey_responses/pirate-ship-review-6807062) --- #### What Are G2 Users Discussing About Pirate Ship? - [Why is pirate Ship so cheap?](https://www.g2.com/discussions/why-is-pirate-ship-so-cheap) - [Do pirate ships have apps?](https://www.g2.com/discussions/do-pirate-ships-have-apps) - [What are the benefits of pirate Ship?](https://www.g2.com/discussions/what-are-the-benefits-of-pirate-ship) - 1 comment - [What are the features of a pirate Ship?](https://www.g2.com/discussions/what-are-the-features-of-a-pirate-ship) - 1 comment ### 23. [parcelLab](https://www.g2.com/products/parcellab/reviews) parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience. parcelLab's target audience includes retailers who are looking to improve their post-purchase processes. With a focus on operational efficiency and customer engagement, parcelLab caters to a diverse range of industries, from fashion and home goods to electronics and lifestyle products. The platform is particularly beneficial for brands that operate on a global scale, as it provides the tools necessary to manage post-purchase experiences across various regions and shipping carriers. Key use cases for parcelLab include order tracking via embeddable tracking pages, providing real-time and personalized updates to customers, and running targeted campaigns to increase upsells throughout the delivery process. By leveraging data from over 550 carriers worldwide, parcelLab ensures that shoppers are kept informed about their orders, reducing anxiety and enhancing satisfaction. The platform also allows brands to create a personalized returns experience, from customized return portals that recover revenue and communications to AI forecasting and beyond. At parcelLab, AI is embedded in the platform to make post-purchase operations more adaptive and less manual. It analyzes real-time shipment, returns, and customer interaction data to trigger relevant communications, predict potential delivery issues, and automate decisions like return routing or approval flows. Instead of relying on static rules, the system continuously learns from customer behavior and operational outcomes. This helps teams reduce repetitive tasks, respond faster to disruptions, and make more informed decisions across the post-purchase journey. One of the standout features of parcelLab is its ability to integrate seamlessly with existing eCommerce systems, allowing brands to implement the solution without disrupting their current operations. Additionally, the platform's analytics capabilities provide valuable insights into customer behavior and preferences, enabling brands to make data-driven decisions that enhance their post-purchase strategies. This combination of operational efficiency, customer-centric features, and continuous improvement of the platform positions parcelLab as a leader in the post-purchase software category. By utilizing parcelLab, brands can not only streamline their operations but also create memorable experiences that resonate with their customers. The focus on personalization and engagement helps to foster loyalty and encourages repeat business, ultimately driving top-line revenue growth. With a proven track record of success among over 1,000 trusted brands, parcelLab offers a comprehensive solution for all retailers who are looking to elevate their post-purchase experience. **Average Rating:** 4.6/5.0 **Total Reviews:** 263 **How Do G2 Users Rate parcelLab?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Order tracking:** 9.5/10 (Category avg: 8.9/10) - **Bar codes:** 8.4/10 (Category avg: 8.5/10) - **Shipment reports:** 9.1/10 (Category avg: 8.4/10) **Who Is the Company Behind parcelLab?** - **Seller:** [parcelLab](https://www.g2.com/sellers/parcellab) - **Company Website:** https://parcellab.com/ - **Year Founded:** 2015 - **HQ Location:** Boston, Massachusetts - **Twitter:** @parcellab_en (1,011 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/parcellab (163 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Agent, customer service - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 56% Mid-Market, 25% Enterprise #### What Are parcelLab's Pros and Cons? **Pros:** - Ease of Use (66 reviews) - Tracking Efficiency (51 reviews) - Tracking (48 reviews) - Customer Experience (41 reviews) - Tracking Ease (41 reviews) **Cons:** - Tracking Issues (21 reviews) - Missing Features (14 reviews) - Limited Functionality (13 reviews) - Limited Customization (12 reviews) - Complexity (10 reviews) ### What Do G2 Reviewers Say About parcelLab? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of parcelLab, highlighting its ability to centralize tracking and enhance communication. - Users value the **tracking efficiency** of parcelLab, finding it streamlined and accurate for managing their shipments. - Users value the **easy tracking and detailed history** of communications, enhancing customer support efficiency and convenience. - Users appreciate the **clarity and convenience** of delivery information provided by parcelLab, enhancing overall customer experience. - Users appreciate the **ease of tracking communication history** by order, enhancing support efficiency and user experience. **Cons:** - Users find that **tracking issues** can cause frustration due to delays and lack of synchronization with carrier updates. - Users face challenges due to **missing features** like store credit refunds and insufficient technical support for customizations. - Users face **limited functionality** with parcelLab, particularly struggling with confusing error codes and lack of store credit options. - Users find the **limited customization** options frustrating, as it impacts their ability to manage information efficiently. - Users find the **high complexity** during setup challenging, often feeling overwhelmed by the abundance of features. #### What Are Recent G2 Reviews of parcelLab? **"[parcelLab Makes Delivery Updates Clear, Personalized, and Trust-Building](https://www.g2.com/survey_responses/parcellab-review-12945131)"** **Rating:** 5.0/5.0 stars *— Daniela Yaneth G.* [Read full review](https://www.g2.com/survey_responses/parcellab-review-12945131) --- **"[Efficient tracking, but improvable customer service](https://www.g2.com/survey_responses/parcellab-review-10394266)"** **Rating:** 4.0/5.0 stars *— Matthias G.* [Read full review](https://www.g2.com/survey_responses/parcellab-review-10394266) --- #### What Are G2 Users Discussing About parcelLab? - [What is ParcelLab used for?](https://www.g2.com/discussions/what-is-parcellab-used-for) - 1 comment ### 24. [RF- SMART WMS](https://www.g2.com/products/rf-smart-wms/reviews) RF-SMART is the leading third-party warehouse management system (WMS) for NetSuite, serving 2,800+ customers across 40+ countries. Beyond NetSuite, RF-SMART also provides inventory management solutions for Oracle Cloud SCM and Healthcare, JD Edwards, and Microsoft Dynamics. RF-SMART has been recognized as the #1 reviewed WMS on NetSuite's SuiteApp marketplace, a Built-for-NetSuite certified solution, a G2 Leader for WMS and Ease of Use, and a Capterra WMS Shortlist recipient. Native Architecture Unlike other third-party solutions, RF-SMART is built natively in NetSuite and Oracle Cloud, meaning there are no separate servers, databases, or middleware to maintain, no integration to build or monitor, and all inventory data lives in the ERP as the single source of truth. Product Lines From warehouse management and label printing to material handling automation and shipping, RF-SMART offers end-to-end Built-for-NetSuite inventory management solutions. Who We Serve RF-SMART helps NetSuite businesses scale with confidence at every stage of growth, from companies under $1 million in revenue to enterprises surpassing $1 billion. Our customers process anywhere from fewer than 10 to more than 5,000 orders per day across industries including wholesale distribution, manufacturing, retail, eCommerce, food and beverage, pharmaceuticals, healthcare, automotive, and more. Many also supply major retailers such as Walmart, Amazon, Costco, and Home Depot. Key Capabilities - License plating (LPN) for pallet and container tracking - Advanced picking strategies with task-directed workflows - Automation integration with AMR, ASRS, and VLM systems - Regulatory compliance including lot tracking, serialization, and full traceability for FDA, USDA, and other requirements - Manufacturing support including work orders and assemblies - Multi-site operations with real-time visibility With 100+ inventory and warehouse tools, RF-SMART gives teams an intuitive, easy-to-use interface that drives fast adoption. Built on 40+ years of inventory management expertise, 13+ years of NetSuite-focused innovation, and a network of 400+ implementation partners, RF-SMART helps customers achieve 99.9% inventory accuracy, increase productivity by 40%, and gain real-time visibility backed by industry-leading support. **Average Rating:** 4.4/5.0 **Total Reviews:** 77 **How Do G2 Users Rate RF- SMART WMS?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Order tracking:** 8.3/10 (Category avg: 8.9/10) - **Bar codes:** 8.3/10 (Category avg: 8.5/10) - **Shipment reports:** 9.4/10 (Category avg: 8.4/10) **Who Is the Company Behind RF- SMART WMS?** - **Seller:** [RF-SMART](https://www.g2.com/sellers/rf-smart) - **Company Website:** https://www.rfsmart.com/ - **Year Founded:** 1982 - **HQ Location:** Jacksonville, Florida - **Twitter:** @rfsmart (1,060 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/rf-smart-a-division-of-ics/ (795 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Manufacturing, Retail - **Company Size:** 43% Mid-Market, 39% Small-Business #### What Are RF- SMART WMS's Pros and Cons? **Pros:** - Ease of Use (30 reviews) - Inventory Management (15 reviews) - Setup Ease (15 reviews) - Customer Support (13 reviews) - Integrations (12 reviews) **Cons:** - Limited Customization (11 reviews) - Complexity (6 reviews) - Expensive (6 reviews) - Inventory Management (6 reviews) - Challenges in Usage (5 reviews) ### What Do G2 Reviewers Say About RF- SMART WMS? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of RF Smart WMS, benefiting from its intuitive interface and smooth setup process. - Users appreciate the **ease of use and seamless integration** of RF-SMART WMS for efficient inventory management. - Users appreciate the **setup ease** of RF Smart WMS, highlighting its straightforward implementation and supportive training process. - Users commend the **helpful and friendly customer support** of RF Smart WMS, enhancing their overall experience and success. - Users appreciate the **seamless integration** with NetSuite, enhancing inventory management efficiency and ease of use. **Cons:** - Users face **limited customization options** since tailoring the software means losing access to important updates for functionality. - Users find the **complexity** of RF-SMART WMS challenging, especially with setup and printing configurations. - Users find RF-SMART quite **expensive** , with limited out-of-the-box functionality requiring costly customizations for their needs. - Users face challenges with **high system overhead** and lack of real-time inventory tracking in RF- SMART WMS. - Users face **challenges in usage** with RF-SMART WMS, finding the setup and printing functions cumbersome and confusing. #### What Are Recent G2 Reviews of RF- SMART WMS? **"[Native NetSuite WMS with Stronger Inventory Control via License Plating](https://www.g2.com/survey_responses/rf-smart-wms-review-12895832)"** **Rating:** 5.0/5.0 stars *— Samuel D.* [Read full review](https://www.g2.com/survey_responses/rf-smart-wms-review-12895832) --- **"[Customizable Solution with Native NetSuite Integration](https://www.g2.com/survey_responses/rf-smart-wms-review-12888818)"** **Rating:** 5.0/5.0 stars *— Stefan T.* [Read full review](https://www.g2.com/survey_responses/rf-smart-wms-review-12888818) --- #### What Are G2 Users Discussing About RF- SMART WMS? - [Who owns RF smart?](https://www.g2.com/discussions/who-owns-rf-smart) - [What is NetSuite RF SMART?](https://www.g2.com/discussions/what-is-netsuite-rf-smart) - 1 comment - [What is Oracle RF smart?](https://www.g2.com/discussions/what-is-oracle-rf-smart) - 1 comment - [What is RF SMART used for?](https://www.g2.com/discussions/what-is-rf-smart-used-for) - 1 comment ### 25. [ReturnGO](https://www.g2.com/products/returngo/reviews) ReturnGO is one of the most advanced returns management platforms on the market. Using a self-service return portal you can automate your returns process, configure your custom returns management portal to match your store’s return policy, and provide your customers with alternatives to refunds such as product exchanges and store credit. Thousands of merchants worldwide use ReturnGO, from small eCommerce businesses to leading global brands. Return and exchange management can be a challenge - ReturnGO makes returns easy. **Average Rating:** 4.8/5.0 **Total Reviews:** 92 **How Do G2 Users Rate ReturnGO?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Order tracking:** 8.9/10 (Category avg: 8.9/10) - **Bar codes:** 7.5/10 (Category avg: 8.5/10) - **Shipment reports:** 5.7/10 (Category avg: 8.4/10) **Who Is the Company Behind ReturnGO?** - **Seller:** [ReturnGO](https://www.g2.com/sellers/returngo) - **Year Founded:** 2020 - **HQ Location:** New Jersey, US - **Twitter:** @returngoai (73 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/67902660 (31 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 82% Small-Business, 17% Mid-Market #### What Are ReturnGO's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Ease of Use (7 reviews) - Returns Management (6 reviews) - Customer Experience (5 reviews) - Customer Satisfaction (4 reviews) **Cons:** - Poor Customer Support (2 reviews) - Delays (1 reviews) - Difficult Setup (1 reviews) - Inadequate Reporting (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About ReturnGO? *AI-generated summary from verified user reviews* **Pros:** - Users rave about ReturnGO's **excellent customer support** , highlighting its significant impact on their return processing experience. - Users value the **intuitive platform** of ReturnGO, appreciating its seamless navigation and outstanding customer support. - Users praise ReturnGO for its **streamlined returns management** , making tracking and processing exchanges seamless and efficient. - Users value the **exceptional customer experience** provided by ReturnGO, thanks to its user-friendly interface and responsive support. - Users praise the **exemplary customer support** of ReturnGO, highlighting responsiveness and helpfulness in addressing queries. **Cons:** - Users find **poor customer support** frustrating, as resolutions to issues can take too long and often lack acknowledgment. - Users face **delays** due to inadequate support and unresolved reporting issues, impacting their overall experience with ReturnGO. - Users find the **difficult setup** of ReturnGO confusing, leading to challenges in configuring backend rules. - Users are frustrated by **inadequate reporting** from ReturnGO, especially regarding unacknowledged issues with Shopify's net sales calculations. - Users report **limited features** in ReturnGO, particularly regarding exchange reporting problems and insufficient support acknowledgment. #### What Are Recent G2 Reviews of ReturnGO? **"[Intuitive interface and complete tracking of returns with ReturnGo](https://www.g2.com/survey_responses/returngo-review-12247112)"** **Rating:** 4.0/5.0 stars *— Evan d.* [Read full review](https://www.g2.com/survey_responses/returngo-review-12247112) --- **"[ReturnGO Automation Makes Returns Easy and Cuts Support Work](https://www.g2.com/survey_responses/returngo-review-12844373)"** **Rating:** 5.0/5.0 stars *— Verified User in Apparel & Fashion* [Read full review](https://www.g2.com/survey_responses/returngo-review-12844373) --- ## What Is Shipping Software? [Supply Chain & Logistics Software](https://www.g2.com/categories/supply-chain-logistics) ## What Software Categories Are Similar to Shipping Software? - [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions) - [3PL Software](https://www.g2.com/categories/3pl) - [Returns Management Software](https://www.g2.com/categories/returns-management) --- ## How Do You Choose the Right Shipping Software? ### What You Should Know About Shipping Software ### What is Shipping Software? Shipping software is designed to streamline the entire shipping process from label creation to destination arrival. By integrating with an e-commerce platform, shipping software can provide accurate shipping calculations for your products, create shipping labels, and ensure your shipments are compliant under international, federal, and state laws. Key Benefits of Shipping Software - Manage shipping orders as they arrive - Compare rates from a variety of shipping carriers - Generate shipping documents such as labels and invoices - Receive shipping discounts based on number of orders ### Why Use Shipping Software? With the number of online consumers increasing every day, businesses cannot afford to fall behind in the efficiency of their shipping operations, especially when customers so often abandon their shopping cart and choose to not purchase a product because of shipping concerns. This can include too high of a shipping price, too long of a shipping time, or simply that the business is unable to ship to their location. In this regard, if customers are willing to purchase a product, businesses must guarantee that they are able to provide multiple shipping options at low prices and deliver convenience along with their products. Shipping software can save businesses and consumers both money and time. **Save money —** Shipping software offers steep discounts for retailers and e-commerce sites. This is an incentive that is given to retailers so they choose their shipping solution. Different solutions offer different discounts; while some software may offer free shipping up to fifty orders a month, others offer better discounts for high-volume shipments (unlimited monthly orders). Before choosing a software, make sure to evaluate how many shipments are made on a monthly basis. **Save time —** Businesses that ship products every day have to determine the shipping cost of each order by adding the weight and dimensions of each product and then calculating how much it costs to ship to a certain location. Manually calculating the shipping cost on each order can take up plenty of time. Shipping software, on the other hand, automatically calculates the cost and presents customers with the best shipping options. This saves time for businesses and provides the most affordable option for consumers. ### Who Uses Shipping Software? **E-commerce sites —** E-commerce sites can benefit from shipping software by eliminating cart abandonment and optimizing the final stages of the purchasing cycle. Oftentimes, consumers abandon their carts when they realize the cost and time that is associated with shipping. Shipping software provides discounts to e-commerce sites that ship out a high volume of products, since they often have working relationships with third-party logistics providers. This enables these websites to access the best shipping rates and offer them to their consumers. **Third-party logistics providers —** Third-party logistics providers have a symbiotic relationship with e-commerce sites. Businesses such as FedEx and UPS provide e-commerce companies such as Amazon with a streamlined supply chain, while e-commerce companies provide third-party logistics providers with the customers to drive revenue. An effective logistics provider will provide excellent service and shipping analytics to display that orders were shipped and received in a timely manner. Shipping software helps these companies with route optimization, order tracking, and rate management. **Retailers —** Although it is more popular for e-commerce sites to connect with third-party logistics providers to ship customer orders, some retail companies are choosing the “ship from store" method. This is a fulfillment process in which brick-and-mortar stores make the physical store a distribution hub and ship orders straight from the store. Since this method relies on the product being available in the on-premises inventory, it’s important to make sure that your inventory integrates with a shipping software solution. This will help retailers track and manage inventory in a way that correlates with customer demand. ### Kinds of Shipping Software **Multi-carrier shipping —** Multi-carrier shipping enables shippers and exporters to choose between different carriers. This software allows shippers to compare rates, transit times, and arrival speed for each individual carrier, thus letting them choose the most efficient and valuable shipping option. This type of software is typically used by shippers who export a high volume of products. **E-commerce shipping —** E-commerce shipping solutions integrate across online marketplaces such as Amazon and eBay. These are intended to help sellers leverage consumers' buying decisions to influence better shipping strategies. If consumers are consistently choosing two-day shipping, then sellers can use this data to shape their strategy around optimizing a two-day shipping time. **Freight broker —** Businesses that are involved with selling and transporting freight should look into freight broker software. This software helps freight brokers manage freight loads, communicate with carriers, dispatch drivers, and invoice customers. ### Shipping Software Features **Shipping labels —** Any business that ships products must make sure their products meet shipping regulations, help consumers identify shipments, and maintain compliance with environmental health and safety standards. With shipping label creation, businesses can ensure all of these needs are met, as well as save time and money, by printing shipping labels straight from their desktops. **Order management —** Order management tools can help both consumers and businesses track and manage the orders that they’ve placed. If a customer needs to return or edit the address on an order, businesses can automatically be notified of this and make adjustments accordingly. **Rate management —** A good shipping solution will offer rate discounts for businesses. These discounts can sometimes range up to 70%. This allows businesses to offer better shipping rates to consumers, which increases the likelihood that they will complete their order. **Reporting tools —** An important feature of shipping software is advanced metrics reporting. With shipment history, users can visualize key metrics that indicate where the most shipments are going and how much each shipment costs. This can influence decisions like establishing shipping centers in high volume areas and using predictive modeling to forecast how much shipping will continue to cost for your business based on historical data. **Drop shipping —** Drop shipping refers to shipping products that stores don’t have stocked on site. Instead, third-party logistics providers ship those products directly to the consumer. This can save money for businesses since they don’t need to establish a physical store to stock all their inventory. Shipping software offers seamless fulfillment for drop shipping and can facilitate orders between businesses and third-party logistics providers. While this certainly saves time and money for businesses, businesses should understand that it also gives more shipping visibility to the third-party supplier who is shipping your product. This way, if there is an issue with the order, the consumer must contact the third-party and solve the issue through them. ### Trends Related to Shipping Software **Machine learning —** Shipping software with built-in machine learning capabilities can be leveraged to identify customer habits. If a customer chooses a specific method of shipping from an online store, the shipping software can automatically import that info and create a profile for that customer. Then the next time the customer checks out, the shipping information can automatically be input for the customer. Deep learning algorithms can also provide businesses with information based on where products are most often being shipped. This can help provide users with information on where they can establish warehouses for seamless shipping. ### Software and Services Related to Shipping Software [**Inventory control**](https://www.g2.com/categories/inventory-control) **—** Inventory control software manages a business’ physical inventory by providing insight into the amount of each product that is still available. This is a critical factor that goes into determining if a product can even be shipped. Businesses would be wise to integrate shipping and inventory control to provide accurate assessments of how much stock they have. [**Route planning**](https://www.g2.com/categories/route-planning) **—** Route planning software is used to define, manage, and optimize delivery routes for various geographical regions and types of transportation. Once integrated into a shipping software, businesses can track shipping performance and evaluate key metrics to improve their shipping strategy. Key features such as pickup management, vehicle evaluation, and automated schedule planning can help home in on different ways to optimize route patterns. Once companies understand how to improve their shipping times, they can offer better service to their customers and improve the overall efficiency of their business. [**Accounting software**](https://www.g2.com/categories/accounting) **—** Integrating your shipping software with accounting software provides businesses with a more streamlined system for processing payments and handling finances. With this system in place, users can analyze how their shipping software is affected by their finances and make changes if need be. [**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** E-commerce platforms are the central hub that sparks all shipping operations. When customers checkout of an e-commerce site with a slew of products, the shipping software can present all the types of shipping options for them so they can choose one that meets their needs.