SAP Concur Reviews & Product Details

SAP Concur centralize and automates expense management and, in addition, has a solid and helpful mobile app. I can easily scan receipts on the go and submit any expense quickly, track and be able to track approvals right away. The platform integrates well with our finance system, which greatly reduces manual data entry.

I also appreciate the compliance and policy enforcement built into the system. It automatically flags out-of-policy expenses, helping maintain corporate standards and reducing back‑and‑forth with finance. Overall, Concur brings structure and clarity to processes that are usually chaotic. Review collected by and hosted on G2.com.

Despite its strengths, SAP Concur has a few drawbacks. Some parts of the interface feel dated and unintuitive, especially for first-time users. The mobile app is convenient, but it can occasionally be slow or glitchy particularly when uploading receipts or syncing data. Customization options often require admin involvement, which makes simple changes feel more complex than they should be. And if your organization has many expense rules, the system can feel overly strict, which can lead to delays in submissions. Review collected by and hosted on G2.com.

SAP Concur is integral to expense report and travel reporting processes. It allows travelers to make travel arrangements, reserve hotels, book air travel, and enter their expenses all in a single location, significantly reducing the amount of paperwork involved in the entire process. By entering expenses into the SAP Concur system immediately after a purchase has occurred, receipts can be automatically matched with that transaction and entered into the expense report without having to be stored separately for future use. The approval process is clear and easy to track; you can easily find your report’s status without having to email anyone for updates. Review collected by and hosted on G2.com.

The interface can feel a bit dense, especially when submitting more complex expense reports with multiple cost centers or exceptions. Sometimes it takes a few extra clicks to adjust entries or fix mismatches, and performance can slow down slightly when working with larger reports. It works reliably, but there’s room for simplification in the UI. Review collected by and hosted on G2.com.

Its easy process to submit claims. Once you have the base request in place, the traversing is o easy and you can raise claims until the base request is expired.

Alsoo, We can track the flow of request and it proactively highlights the issues/warnings that would restrict us to submit the claim.

We use it almost every week for one or other claims for self and teams. Review collected by and hosted on G2.com.

There are too many fields to fill-in even for the known categories.

Also, some warnings continue to persist even after the claim is approved which doesnt make any sense. (Ex: Warning: Warning: This line item has a Rejection Code associated. Please review and take the appropriate action.) Review collected by and hosted on G2.com.

Here are a few things that standout the features of SAP Concur that I noticed. The automation and accuracy are impressive receipt scanning, automatic categorization, and built-in policy checks significantly reduce the need for manual entry and help minimize errors and wrong coding. Policy compliance and approval hierarchy are in place, so employees are guided to stay within company guidelines before submitting and approving the invoice. Its global readiness is another advantage, as it supports multiple currencies, various tax rules, and local compliance requirements, making it especially valuable for multinational organizations. Very easy to use and beginner friendly as well. Review collected by and hosted on G2.com.

On desktop, the interface is often unintuitive, requiring too many steps for straightforward actions like submitting expenses or correcting minor mistakes. While the mobile app makes it easy to capture receipts, it lacks some features found on the desktop version, and certain functions behave differently, which can be frustrating. Sometimes some other users encounter error in uploading their receipts. Configuring policies, approval flows, and integrations is also complex, typically needing the expertise of trained administrators or consultants. Performance can be slow at times, with users experiencing lag when uploading receipts, generating reports, or during periods of heavy use. Additionally, the workflows are quite rigid, making it challenging to customize processes for organizations with specific approval or reimbursement needs. Review collected by and hosted on G2.com.

What I like most about SAP Concur is how it streamlines and automates the entire expense and travel process. Instead of manually entering receipts or hunting for paperwork, Concur makes it easy to capture expenses, submit reports, and get approvals quickly—all in one place. Review collected by and hosted on G2.com.

One thing I dislike about SAP Concur is that the system can feel slow and unintuitive at times, especially when navigating between different sections like expenses, approvals, and travel bookings. Some workflows require multiple clicks, which makes simple tasks take longer than they should. Review collected by and hosted on G2.com.

I use SAP Concur for automating the paper trail, maintaining compliance, streamlining accounts payable, and mileage and travel tracking. I really like how SAP Concur shifts the burden of flagging out-of-policy expenses from me to the system. It helps keep professional relationships smoother by automatically flagging inappropriate expenses before they reach my desk. I appreciate the power of in-the-moment capture, with built-in 'Guardians' and total visibility, primarily found in its intelligent audit and verify features. The system uses AI to act as a first line auditor, which eliminates the need for me to manually check every single line item. Review collected by and hosted on G2.com.

I don't like the clunky web interface and the click tax problem. The initial setup isn't difficult, but it's just a bit of a hassle. Review collected by and hosted on G2.com.

I really like the way SAP Concur streamlines the expense management process. It keeps expense receipts and approvals organized all in one platform, which saves time and improves efficiency. I also appreciate how it helps in organizing receipts, approvals, and reimbursements in one place, making it easier to monitor and manage financial transactions efficiently. Additionally, SAP Concur works well with other accounting and ERP systems, which helps streamline expense tracking, reporting, and financial documents. The initial setup was relatively smooth, and once configured, it became easier to manage expense reports. Review collected by and hosted on G2.com.

One area for improvement is the user interface, which can feel a bit complex for new users. It could benefit from simplified navigation and reduced steps required for tasks like uploading receipts. Review collected by and hosted on G2.com.

What I like most about SAP Concur is how it automates the expense and travel management process. It reduces manual work, improves policy compliance, and gives finance teams real-time visibility over company spending, which makes reconciliation and reporting much more efficient. Review collected by and hosted on G2.com.

One challenge with SAP Concur is that the user interface can sometimes feel complex for new users, especially when submitting expenses or navigating different modules. However, once users become familiar with the system, it becomes much more efficient and powerful. Review collected by and hosted on G2.com.

I love how SAP Concur has transitioned from a record-keeping tool to an active assistant. SAP Concur's AI-powered mobile app makes the dreaded Friday afternoon expense marathon a seamless snap and go experience, which gives me my weekend back. It integrates seamlessly with Microsoft Teams for quick approvals, SAP S/4HANA for real-time financial posting, and travel apps like Uber and Delta to automate receipt capture. At the large global enterprise I worked for, SAP Concur's automated compliance and global scalability really shone in a high-volume environment. I would give SAP Concur an 8, as it is the undisputed heavyweight champion for global enterprise compliance and Friday-saving AI automation. Review collected by and hosted on G2.com.

Despite the recent updates, the interface can still feel dated and unintuitive, often requiring too many clicks to navigate complex reports or fix AI categorization errors. The platform would benefit from a more streamlined desktop interface that reduces click fatigue and a more responsive customer support system for resolving niche sync errors between corporate cards and the AI. While initial setup is often praised for being streamlined, fully customizing the deep policy rules and ERP integrations can be a complex multi-month process that typically requires dedicated IT resources. Review collected by and hosted on G2.com.

I like that SAP Concur centralizes everything from expenses and receipts. The mobile receipt upload feature is very helpful, just taking a picture and details are pulled up, making things easier. I appreciate the company-wide system, providing an end-to-end ecosystem. These features reduce data entry and make chasing after information much easier. I can focus more on reviewing and submitting rather than on the boring entry and checking part of my work. The speed at which I can work without sacrificing the quality of my work is something I really like about it. Review collected by and hosted on G2.com.

I am a bit hesitant about the UI and the slow and glitchy nature of the mobile app. The UI feels like there's more happening than needed, and I would love it if it were more intuitive. The mobile app can be slow and glitches sometimes, so I end up having to do it on a desktop. The initial setup felt a bit heavy, and the learning curve was not easy. Review collected by and hosted on G2.com.