SAP Concur Reviews & Product Details

SAP Concur stands out because it removes a lot of the manual effort involved in filing expenses. I like how easy it is to capture receipts, especially with the mobile upload and automatic data extraction. The workflow is straightforward, so I can submit and track claims without getting lost in multiple screens. Another thing I appreciate is the clear visibility into policy guidelines—it reduces confusion and helps avoid mistakes. Overall, the platform saves time, keeps everything organized, and makes the expense process smooth for both employees and approvers. Review collected by and hosted on G2.com.

Although the tool is useful, the interface could be more intuitive. Some actions require navigating through several menus when they should be available in fewer steps. The mobile app works well but occasionally feels slow during receipt scanning or uploading. A few features also depend heavily on internal configuration, so the experience is not always consistent. While these are not major blockers, improving the overall user flow would make the system even better. Review collected by and hosted on G2.com.

What I like best about SAP Concur is how it centralizes expense management, travel booking, and approvals in one system. It makes it easier to track expenses, submit receipts, and manage reimbursements without needing multiple tools. The mobile app is also helpful because you can quickly photograph receipts and upload them right away, which saves time and reduces the risk of losing them. Additionally, the automated approval workflows and policy checks help ensure expenses follow company rules, making the process smoother for both employees and finance teams. Review collected by and hosted on G2.com.

One of the main downsides of SAP Concur is that the interface can feel outdated and not very intuitive, especially for new users. Some tasks, like submitting expenses or navigating between different sections, can require too many steps. The system can also be slow at times, and error messages are not always very clear, which makes troubleshooting difficult. Additionally, customizing reports or finding specific information can take longer than expected, as the navigation and filtering options are not always straightforward. Review collected by and hosted on G2.com.

The best thing about SAP Concur is how much time it saves for both users and administrators. The platform makes expense reporting incredibly simple: employees can snap a photo of a receipt, and Concur automatically reads it, categorizes it, and matches it to the correct transaction. As an administrator, I appreciate how seamless the workflow is—policy enforcement, approvals, and audit rules all run in the background, which reduces errors and keeps everything compliant without extra manual work. Review collected by and hosted on G2.com.

While SAP Concurs is a strong and reliable platform, the main challenge is that some areas of the interface can feel a bit dated or unintuitive for new users. Employees occasionally need extra guidance the first few times they submit expenses or when they’re trying to navigate the mobile app. Other than that , it works fine an does exactly what we need it to do. Review collected by and hosted on G2.com.

I use SAP Concur every week. I travel a lot for my job, and the Concur mobile application is how I book all my flights and hotels, as well as track my mileage to customer meetings. The ability to take a picture of a receipt and upload it for expenses is the biggest time-saver for me. Review collected by and hosted on G2.com.

I really wish Concur would scan my hotel receipts and automatically break down the itemized section for me. I always have to go in and itemize my hotel stay myself, including the room charge and taxes. I don’t understand why Concur doesn’t do this automatically. Review collected by and hosted on G2.com.

What stands out most about SAP Concur is how it simplifies travel and expense management in one place. It automates expense reporting, captures receipts easily (often via mobile), and integrates with corporate travel bookings—making reimbursements faster, reducing manual work, and giving better visibility into company spending. Review collected by and hosted on G2.com.

SAP Concur user interface can feel complex and outdated, especially for new users. Submitting expenses sometimes requires multiple steps, and occasional syncing or receipt-scanning issues can slow down the process. The mobile app can also feel less responsive compared to newer expense tools. Review collected by and hosted on G2.com.

SAP Concur centralize and automates expense management and, in addition, has a solid and helpful mobile app. I can easily scan receipts on the go and submit any expense quickly, track and be able to track approvals right away. The platform integrates well with our finance system, which greatly reduces manual data entry.

I also appreciate the compliance and policy enforcement built into the system. It automatically flags out-of-policy expenses, helping maintain corporate standards and reducing back‑and‑forth with finance. Overall, Concur brings structure and clarity to processes that are usually chaotic. Review collected by and hosted on G2.com.

Despite its strengths, SAP Concur has a few drawbacks. Some parts of the interface feel dated and unintuitive, especially for first-time users. The mobile app is convenient, but it can occasionally be slow or glitchy particularly when uploading receipts or syncing data. Customization options often require admin involvement, which makes simple changes feel more complex than they should be. And if your organization has many expense rules, the system can feel overly strict, which can lead to delays in submissions. Review collected by and hosted on G2.com.

SAP Concur is integral to expense report and travel reporting processes. It allows travelers to make travel arrangements, reserve hotels, book air travel, and enter their expenses all in a single location, significantly reducing the amount of paperwork involved in the entire process. By entering expenses into the SAP Concur system immediately after a purchase has occurred, receipts can be automatically matched with that transaction and entered into the expense report without having to be stored separately for future use. The approval process is clear and easy to track; you can easily find your report’s status without having to email anyone for updates. Review collected by and hosted on G2.com.

The interface can feel a bit dense, especially when submitting more complex expense reports with multiple cost centers or exceptions. Sometimes it takes a few extra clicks to adjust entries or fix mismatches, and performance can slow down slightly when working with larger reports. It works reliably, but there’s room for simplification in the UI. Review collected by and hosted on G2.com.

Its easy process to submit claims. Once you have the base request in place, the traversing is o easy and you can raise claims until the base request is expired.

Alsoo, We can track the flow of request and it proactively highlights the issues/warnings that would restrict us to submit the claim.

We use it almost every week for one or other claims for self and teams. Review collected by and hosted on G2.com.

There are too many fields to fill-in even for the known categories.

Also, some warnings continue to persist even after the claim is approved which doesnt make any sense. (Ex: Warning: Warning: This line item has a Rejection Code associated. Please review and take the appropriate action.) Review collected by and hosted on G2.com.

The best part is the end-to-end travel and expense reporting and automation. It integrates seamlessly and makes it easy for users to use it frequently. Automated expense capture is another key strength of SAP Concur. The updated real-time spend visibility and estimation are also a good part of SAP Concur now. Review collected by and hosted on G2.com.

Change requests and configuration take a bit of time. The reporting and dashboard are good, though not best in class. Implementation costs are high for medium- to small-sized companies, but it’s still worth the spend. Review collected by and hosted on G2.com.

Here are a few things that standout the features of SAP Concur that I noticed. The automation and accuracy are impressive receipt scanning, automatic categorization, and built-in policy checks significantly reduce the need for manual entry and help minimize errors and wrong coding. Policy compliance and approval hierarchy are in place, so employees are guided to stay within company guidelines before submitting and approving the invoice. Its global readiness is another advantage, as it supports multiple currencies, various tax rules, and local compliance requirements, making it especially valuable for multinational organizations. Very easy to use and beginner friendly as well. Review collected by and hosted on G2.com.

On desktop, the interface is often unintuitive, requiring too many steps for straightforward actions like submitting expenses or correcting minor mistakes. While the mobile app makes it easy to capture receipts, it lacks some features found on the desktop version, and certain functions behave differently, which can be frustrating. Sometimes some other users encounter error in uploading their receipts. Configuring policies, approval flows, and integrations is also complex, typically needing the expertise of trained administrators or consultants. Performance can be slow at times, with users experiencing lag when uploading receipts, generating reports, or during periods of heavy use. Additionally, the workflows are quite rigid, making it challenging to customize processes for organizations with specific approval or reimbursement needs. Review collected by and hosted on G2.com.