--- title: SAP Concur Reviews meta_title: 'SAP Concur Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7183 reviews by the users' company size, role or industry to find out how SAP Concur works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 7183 scale: '5' date_modified: '2026-08-14' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # SAP Concur Reviews **Vendor:** SAP Concur **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 7,183 ## About SAP Concur SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies. Stay organized and save time, cut down errors and keep things moving without getting buried in paperwork. Integrated AI-enabled solutions help you enforce travel and expense policies, stay compliant and make more informed decisions with up to date spend data. ## SAP Concur Pros & Cons **What users like:** - Users appreciate the **ease of use** of SAP Concur, benefiting from its efficient receipt scanning and organization features. (518 reviews) - Users appreciate the **effortless expense organization** provided by SAP Concur, enhancing accuracy and efficiency in expense management. (424 reviews) - Users value the **efficiency** of SAP Concur for quick receipt scanning and organized expense management. (271 reviews) - Users find the **Easy Upload** feature of SAP Concur invaluable for organizing receipts and managing expenses efficiently. (219 reviews) - Users value the **fast and comprehensive customer support** of SAP Concur, enhancing their overall experience and issue resolution. (187 reviews) - Users value the **automation capabilities** of SAP Concur, enhancing efficiency and easing expense tracking and travel management. (179 reviews) - Users value the **convenient expense tracking** of SAP Concur, enhancing efficiency and compliance during travel management. (178 reviews) - Simple (159 reviews) - Mobile App (136 reviews) - Time-saving (132 reviews) **What users dislike:** - Users find SAP Concur's interface **not intuitive** , complicating navigation due to constant updates and a clunky design. (106 reviews) - Users find the **learning curve steep** , particularly during initial setup and while adjusting to numerous features. (98 reviews) - Users are frustrated by the **poor interface design** , which complicates navigation and hampers usability with frequent updates. (78 reviews) - Users often face **slow loading** issues, experiencing delays that hinder smooth operation and frustrate the user experience. (77 reviews) - Users find SAP Concur's **complexity** frustrating due to slow operation and limited control over automated workflows. (73 reviews) - Missing Features (64 reviews) - Users experience **slow performance** with SAP Concur, leading to frustration and decreased productivity in their tasks. (63 reviews) - Design Improvement (62 reviews) - Time-Consuming (61 reviews) - Receipt Management (57 reviews) ## SAP Concur Reviews ### 1. Eases Expense Management and Travel Booking **Rating:** 4.5/5.0 stars **Reviewed by:** Sandeep k. | NetSuite Architect, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SAP Concur?** I like how easy it is to set limits and for employees to submit expenses through their phone. It's very easy to use. I also appreciate the smart scanning tool on receipts, which scans amounts correctly and allows us to enforce spending rules effectively. The integration with our ERP system is great because it connects smoothly and allows data to flow easily, making reimbursement seamless for employees who spent their own money. The platform being time-saving, having control, audit capabilities, travel booking, and invoice processing all in one, and the ability to reconcile credit card statements efficiently are big reasons we switched to SAP Concur. **What do you dislike about SAP Concur?** Layout feels very old-school and not very user-friendly. The mobile app keeps failing at login, and even after a few attempts, when you do manage to log in, it sometimes breaks when you take a screenshot of the receipt and attach it to an expense line. **What problems is SAP Concur solving and how is that benefiting you?** We use SAP Concur for easy expense management, allowing employees to submit expenses through their phones. It's time-saving and integrates well with our ERP, ensuring seamless reimbursement and smart receipts scanning while also handling travel booking and invoicing in one place. ### 2. Concur Mobile Makes Receipt Capture and Uber Expenses a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Giridhar B. | Product Design Lead, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about SAP Concur?** Multiple things: I like that there’s a mobile app that lets me take a photo of my receipt before I throw it away, and it saves storage on my phone too. The Uber integration with the Concur mobile app is also a huge time-saver and has saved me a lot of time. Another feature I use the most is the "Create expense from receipt" feature, where I can simply add a receipt and Concur does its thing by filling in details like the amount, date, currency, etc. It does take about 30–40 seconds for the details to come through, but I usually upload multiple receipts in a queue and then come back after a few minutes. **What do you dislike about SAP Concur?** Inside a claim, I’ve multi-selected expenses and accidentally clicked “Delete claim” twice so far, which ended up deleting the entire claim. I really wish the wording were clearer so it’s obvious that this action deletes all items and the whole claim, not just the selected expenses. The “Delete” and “Do not delete” buttons also aren’t easy to tell apart when you’re in a hurry. AI Audit usually takes a day or two, which is frustrating when you’re submitting expenses at the last minute. On the approval side, Concur’s UI still isn’t great, and it takes time to understand the expense details. It would also be helpful if Concur allowed admins to view submitted expenses in a selected currency, so I don’t have to convert each expense manually using Google. **What problems is SAP Concur solving and how is that benefiting you?** Submitting expenses is much easier with Concur. I used a previous system before Concur, but the Concur process feels smoother and more straightforward. It has reduced the time I spend manually uploading receipts and lets me save time instead of filling in every detail by hand. I submit expenses for up to 50 items every month, and Concur saves me at least 3–4 hours each month. ### 3. A very user friendly & speedy reimbursement approval tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah D. | Seller Support Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about SAP Concur?** I have been using SAP concur for 2+ years now and I can tell you its one of the best softwares out there for reimbursement submissions. It is very easy to submit the reimbursement and has variety of options from travel or hotel expense submission to internet reimbursements. I use this very often. When I faced an issue, support was quick and efficiently helped me. **What do you dislike about SAP Concur?** So far, I don’t have any dislikes or cons at all. I receive all my payments within the time frame I expect. I also really like how easy the user interface is to use, and I appreciate that there are many options for submitting. **What problems is SAP Concur solving and how is that benefiting you?** SAP helps me make sure my internet expenses are reimbursed on time. Recently, we also received prime meal allowances, and the reimbursements were processed within the expected timeframe. I submitted four reimbursement claims for the prime deal meal allowances and the monthly internet allowances, and all of them were reimbursed the next day after I submitted the bills. ### 4. Streamlined Expense Management with Easy Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Bhumi H. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2026 **What do you like best about SAP Concur?** I use SAP Concur to manage business travel and expense reporting. It helps me submit and track expense claims, upload receipts, request travel approvals, and monitor reimbursement status all in one place. The receipt upload feature is convenient, allowing me to easily attach supporting documents directly to expense reports, which reduces the risk of lost receipts and saves time. The approval workflow is transparent and provides clear visibility into each stage of the process, so I always know the status of my claims. I appreciate its integration with corporate travel booking and accounting systems, which reduces manual work by automatically syncing relevant information. It's easy to set up Concur, upload receipts, and create reports. **What do you dislike about SAP Concur?** The user interface feels outdated and requires multiple clicks to complete simple tasks. Expense report validation messages are not detailed enough, making it difficult to correct errors. Sometimes the validation messages are too generic and don't clearly indicate which field or policy is causing the issue. More descriptive messages along with direct links to the affected fields would make the process much faster and reduce frustration. Improving page load times and simplifying navigation would enhance the overall user experience, especially for users who submit expense reports frequently. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to manage business travel and expense reporting. It eliminates manual effort, centralizes reporting, reduces errors, speeds up reimbursements, integrates with travel and accounting systems, and ensures compliance with company policies. ### 5. SAP Concur Makes Expense Reporting Fast, Easy, and Paperless **Rating:** 4.5/5.0 stars **Reviewed by:** Umer H. | Senior Auditor | Banking and Capital Markets, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about SAP Concur?** What I like most about SAP Concur is how it simplifies the expense process from start to finish. Instead of keeping hold of paper receipts and manually filling out claims, everything can be done in one place, making it much quicker and easier. It also gives better visibility over spending and approvals, which helps both employees and finance teams save time and reduce errors. **What do you dislike about SAP Concur?** One thing that could be improved is the user interface. It can feel a bit dated and isn’t always the most intuitive, especially if you’re a new user. Sometimes it takes more clicks than expected to complete simple tasks like submitting expenses or finding previous claims. The mobile app is useful, but there are occasions where it doesn’t offer the same functionality as the desktop version. Overall it’s a good system, but a more modern design and simpler navigation would make it much easier to use. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur has made managing expenses and invoices much more straightforward. Instead of dealing with paper receipts, manual spreadsheets, and long approval chains, everything is in one place and much easier to track. It’s saved time, reduced errors, improved visibility over spending, and made the reimbursement process much quicker. Overall, it’s helped streamline day-to-day finance processes and taken away a lot of the admin work. ### 6. Clear Approval Workflows and Audit Trails Make Invoice Reviews Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Michael P. | Finance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about SAP Concur?** When im clicking into an invoice its very easy to see the apporoval workflows and audit trails. This helps when auditors have queries on certain costs or I need to reach out to the approver of the invoice to query the cost in the first place **What do you dislike about SAP Concur?** Always needing to use microsoft authenticator app to login. plenty of times i'll pause to work on something else and it would log me out, if the login was just username and password it would be a lot quicker for me **What problems is SAP Concur solving and how is that benefiting you?** It helps us see which nominal code a cost is being posted to, and where a supplier may be set up to post. This makes it easier to work out whether any mispostings were a one-time issue or part of a potentially consistent trend. ### 7. Ease of using SAP Concur and efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about SAP Concur?** There's recently been a great tool introduced in SAP concur to allow receipts to be scanned and it will pluck all the relevant info so I only have to leave a comment, which is fantastic for doing a lot of receipts at once. **What do you dislike about SAP Concur?** I saw an expensing system once that let you filter all your receipts into different folders. So you'd go through the month racking up expenses, but when you submitted your claim at the end of the month, you'd maybe need different claims for different groups of receipts - and that system would let you upload receipts into different folders as you went through the month (uploading receipts at the time you got them via the mobile app) and then you could filter at the end of the month. I don't believe SAP Concur allows this? **What problems is SAP Concur solving and how is that benefiting you?** It's a good way to complete expense claims - very modern and easy to understand. It's also convenient with the scan receipt feature which does half the work for me ### 8. Streamlines Invoicing with Robust Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is how well it supports the reporting side of my role. Me being able to export filterable invoice data means I can quickly spot outstanding or unprocessed items rather than checking each one manually within the system. Since month end is deadline-driven, this speeds up my process considerably, and I can pull the raw data, run it through my own checks in Excel, and get straight to processing accruals rather than losing time hunting for information inside Concur itself. It also fits well alongside the other tools in our finance stack, since the exported data feeds directly into the Excel-based workflow I use to finalise figures before they get reconciled in SAP, therefore it acts as a reliable starting point rather than a standalone system I have to work around. **What do you dislike about SAP Concur?** For me, the main point of friction is around exporting data from SAP Concur. To get it into a workable state for my accruals, I've had to build my own automation on top of it by using Power Query, for example, in order to filter and reshape the exported reports before I can actually use them. A built-in filtering feature before export would improve this significantly, including specifically, the ability to set and save filter criteria (such as approval status or a minimum invoice value) directly within Concur, so the export already reflects what I need rather than requiring extra clean up on my end each time. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for centralized invoice processing and reliable data extraction for reports, minimizing the reliance on email chains and manual checks. It supports my reporting tasks by providing quick access to filterable data, which simplifies spotting outstanding items and managing accruals efficiently. ### 9. Simplifies Travel and Expense Reporting Place **Rating:** 5.0/5.0 stars **Reviewed by:** Jitesj D. | Financial Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about SAP Concur?** SAP Concur makes the travel and expense process much easier and more organized. I like that we can submit expenses, upload receipts, and track approvals in one place. It reduces manual work and helps maintain better visibility of expense status. **What do you dislike about SAP Concur?** The system can feel a bit complex for new users, especially while setting up expenses for the first time. Sometimes navigation and finding specific options can take time. Also, approval workflows or updates may take longer than expected in some cases. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps simplify the expense management process by reducing manual entries and paperwork. It makes it easier to submit, review, and approve expenses with better tracking and visibility. This saves time and improves accuracy in the overall process. ### 10. Effortless Expense and Travel Management **Rating:** 4.5/5.0 stars **Reviewed by:** Sandeep K. | NetSuite Consultant , Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about SAP Concur?** I like that SAP Concur can be used on the web and a mobile phone app. It's very easy to set up different expense types, thresholds, and tax codes, making accounting very easy. The mobile app allows people to capture receipts on the go, so they don’t forget to claim them later. The web interface makes it easy to pick the right tax or expense category at their desk. This flexibility helps manage expenses effectively both ways. I also find the travel booking feature valuable because it allows booking through authorized vendors without needing to provide credit card details. Once approved, vendors are paid directly, which simplifies the process significantly. **What do you dislike about SAP Concur?** Sometimes we get a lot of failures when the data is pushed from SAP Concur to our ERP system, making error management not so great at times. We're on a Concur version where we can't make changes ourselves, so we always have to reach out to the Concur team, which takes time to fix issues. We're hoping that Concur version two will allow us to do the mapping ourselves to make the experience easier. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur makes reconciliation easy by handling expenses and travel bookings in one place. Employees can book easily and capture receipts via mobile, avoiding forgotten claims. It enforces limits for approvals, paying employees promptly. Removing credit card use for bookings also simplifies travel arrangements. ### 11. SAP Concur Makes Reimbursements and Mileage Tracking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin N. | Administrative Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about SAP Concur?** I love using Sap Concur because of how easy it was to use, and get trained on. The possibilities are endless, and it is super efficient. It has all of the tools that you need. **What do you dislike about SAP Concur?** I don’t dislike anything about concur. It has everything I need. I use this service for reimbursement. I drive a lot for work and so I get my mileage reimbursed, and it is the easiest thing ever. I also use my personal credit card for a lot of purchases and it is easy 1,2,3 step. **What problems is SAP Concur solving and how is that benefiting you?** They help me do reimbursements. I drive, and use my own credit card for purchases, and they help the reimbursement process go very smoothly. And it helps that you can also allow others to act as you so that your admin can take care of your expenses as well. ### 12. Effortless Expense Tracking and Travel Management for Farm Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Kamil J. | H&S Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SAP Concur?** What I like best about SAP Concur is how it streamlines expense tracking and travel management for seasonal and permanent staff across multiple farm sites. It makes it easy to manage mileage claims, accommodation costs, and supplier invoices in one place, reducing paperwork and saving time during busy harvest periods. The mobile app is especially useful for team members working remotely in the fields, as they can upload receipts instantly **What do you dislike about SAP Concur?** SAP Concur can feel complex for staff who are not used to digital systems, which means extra training during busy farm periods. It also relies on a good internet connection, so when working in remote fields or rural areas, submitting expenses or accessing the platform can be difficult. This sometimes delays approvals and processing. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the challenge of managing travel and expense claims across multiple farm sites and seasonal teams. It centralises all expense submissions, mileage claims, and accommodation costs in one system, reducing paperwork and manual errors. This saves time during peak harvest periods, improves visibility of spending, and ensures compliance with company policies. The mobile app is especially helpful for staff working remotely, as they can upload receipts instantly ### 13. Quick, Painless Expense Submissions with a Clean SAP Concur Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SAP Concur?** SAP Concur makes submitting expenses quick and painless. I can easily track active claims, check what's been submitted in the last 90 days, use the spend planner, and save regular expenses. All in a clean, user-friendly interface. **What do you dislike about SAP Concur?** There is not much I dislike about SAP Concur, as it generally works well and is easy to use. Occasionally, some screens can feel a little busy and certain expense processes take more steps than expected. Performance can also be slightly slow at times. As an end user, I cannot comment directly on pricing or integrations, and I have had limited need to use support or the AI features. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the problem of managing and submitting business expenses in one central place. It makes it easy for me to record expenses, track active and recently submitted claims, review planned spending and save regular expenses. This reduces manual administration, gives me better visibility over the status of my claims and makes the overall reimbursement process quicker and more organised. ### 14. One Platform for Expense & Invoice—NetSuite Integration Drives Real Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about SAP Concur?** I love that Concur Expense and Concur Invoice are all on one platform. It makes it really easy for our users to have one place to go. The integration with NetSuite is also really nice; it's created a ton of efficiencies for our finance department. **What do you dislike about SAP Concur?** I would say it is a little pricey and I don't like that the feature to automatically read fields from an invoice is an upcharge. Also, I wish it integrated better with our payroll provider so when there are staff additions or leaves, we don't have to update everything in 2 places **What problems is SAP Concur solving and how is that benefiting you?** We fully automated our expense reporting and invoice processing. What used to be a tasks that took hours, now only takes minutes. It's also allowed the finance team to work on more value added projects because the expense reporting and invoice processing is so automated. ### 15. Clear, Centralised Expense Data That Makes Reporting and Trend Analysis Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Saman H. | Step up data analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is how it organises expense and travel data in a clear and structured way. From a data analyst’s perspective, it makes it easier to create reports, identify spending trends, compare costs across departments, and spot unusual transactions. The centralised data also helps improve accuracy and supports better financial decision-making. **What do you dislike about SAP Concur?** What I dislike about SAP Concur is that reporting can sometimes feel rigid and less flexible than dedicated data analysis tools. Extracting customised data or building more detailed reports may require extra steps, and the interface can occasionally be slow when working with large volumes of expense data. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the problem of scattered and inconsistent expense data by bringing travel, receipts, approvals, and employee expenses into one centralised system. This benefits me by making the data easier to access, analyse, and report on. It also reduces manual errors, improves visibility of spending patterns, and helps identify unusual costs or opportunities for better budget control. ### 16. SAP Concur Simplifies Travel and Expense Management with Easy Receipt Uploads **Rating:** 5.0/5.0 stars **Reviewed by:** Hasti A. | Shipping Agent, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is that it makes managing travel and business expenses much easier. In a shipping sales role, I often have expenses related to customer meetings, port visits, transport and business travel. Concur allows me to upload receipts, organise expenses and submit claims in one place. The mobile app is also very useful, as I can record expenses immediately instead of keeping paper receipts and completing everything later **What do you dislike about SAP Concur?** What I dislike about SAP Concur is that the expense submission process can sometimes feel slow and complicated. Some fields are repetitive, and receipts are not always matched correctly, so manual adjustments may be needed. It can also take time to understand error messages or company policy warnings, especially when submitting travel expenses. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the problem of managing business travel and expenses across different customer visits, port meetings and sales trips. It keeps receipts, expense details and approvals in one system, which reduces paperwork and makes claims easier to track. This benefits me by saving time, reducing the risk of missing receipts and helping me receive reimbursement more quickly. ### 17. Streamlined Corporate Travel with Room for UI Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Jitendra k. | Senior Operations Associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about SAP Concur?** I use SAP Concur for booking corporate travel and filling monthly expenses for reimbursement. It allows us to book flights, trains, ground transfers, and hotels all in one place, so we don't have to juggle between websites for individual bookings. Being able to book all travel-related services and file related expenses in the same tool is very convenient. SAP Concur fetches receipts automatically from travel vendors, which helps to file expenses seamlessly. I find the AI assistance feature very useful as it helps in categorizing expenses, reads receipts and invoices, and can file expenses autonomously. It helps me identify correct values and category types of expenses by looking at invoices, making it easier to submit expenses correctly. The initial setup of SAP Concur was very easy, which was another positive aspect for me. **What do you dislike about SAP Concur?** I find the user interface can be improved. When I search for flights or hotels within SAP Concur, it just mixes the flight results, which should be more clear to me. There should be an indication of direct flights and connecting flights differently, and for hotels, it should only include in-policy hotel options as per my company's policy. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to book travel and file expenses in one place, avoiding multiple websites. It automatically fetches receipts, categorizes expenses, and helps submit them correctly, enhancing reimbursement efficiency. ### 18. Streamlined Expense Management with AI, Needs UX Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Khushpreet K. | Payment Relation Specialist Business Solutions , Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about SAP Concur?** I use SAP Concur to automate and manage travel, expenses, and invoice processing. I like that it helps me get rid of receipts and do everything digitally, which is a big plus. The AI receipt scanner is a great feature because it auto populates the data, making things more efficient. Additionally, the initial setup of SAP Concur was very easy. **What do you dislike about SAP Concur?** I find the user experience rigid and think it can be improved. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to automate travel, expenses, and invoice processing. It helps me go digital by eliminating receipts and auto-populates data with the AI receipt scanner. However, the user experience is rigid and could be improved. ### 19. User-Friendly Portal with a Smooth End-to-End Claims Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** John Abraham A. | Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about SAP Concur?** The portal is very user-friendly and easy to navigate. I also really like the end-to-end workflow, which makes the whole process feel straightforward. It’s helpful that I can see the real-time status of my claim as well. As someone who submits expense requests, I’m very happy with this portal. **What do you dislike about SAP Concur?** Nothing much, to be honest. Maybe they could refine their email notifications a bit, because they don’t include key information like the amount requested or the next steps, such as the estimated payment date. **What problems is SAP Concur solving and how is that benefiting you?** Earlier, we were using a different system that didn’t have any status update option. The workflow also wasn’t very smooth, which often caused delays. With SAP Concur, this has become much easier: the portal provides all the information we need and gives clear visibility into where our expense claim stands. It’s also very helpful for booking train tickets for business purposes. ### 20. Streamlines Expense Management with Handy Features **Rating:** 5.0/5.0 stars **Reviewed by:** Aman G. | Senior Customer Support Representative, Health, Wellness and Fitness, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is how it centralizes and automates the entire expense and travel management process, making it much easier to track and control spending. The UI is clean and structured, which helps users quickly submit expenses, upload receipts, and monitor approvals without confusion. Integrations with corporate credit cards, ERP systems, and accounting tools reduce manual data entry and errors, significantly improving efficiency. Performance is reliable, even during peak periods, and reports generate quickly. From a pricing and ROI perspective, it delivers strong value by saving time and improving compliance. Onboarding is supported with clear documentation, and the built‑in intelligence helps flag policy issues and duplicate expenses, making expense management more accurate and transparent. **What do you dislike about SAP Concur?** One of the main dislikes about SAP Concur is that the user experience can feel a bit complex, especially for new users. Some workflows require multiple steps, which can make simple expense submissions feel time‑consuming. The UI, while functional, is not always intuitive and could benefit from more simplification and consistency. Occasional performance slowdowns and sync delays with integrations can be frustrating during peak usage. Additionally, customization options are limited in some areas, and support responses can sometimes take longer than expected for non‑critical issues. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the challenge of managing expenses, travel bookings, and reimbursements in a manual and fragmented way. It centralizes expense reporting, receipt capture, approvals, and compliance into a single platform, which reduces errors and administrative effort. The automation and integrations with corporate cards and finance systems speed up reimbursements and improve visibility into spending. This benefits me by saving time, ensuring policy compliance, and providing better control and transparency over expenses for both employees and finance teams. ### 21. Effortless Receipt Management, Needs Better Editing Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Shurouq O. | Managing Optometrist, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about SAP Concur?** I like that it's easy to upload things from my phone because most of my receipts come directly there, which makes the whole process really convenient for me. I appreciate being able to access SAP Concur on different devices, which gives me the flexibility I need when managing my expenses. The feature of uploading my receipts so that I can get reimbursed and send them to my assigned boss is something I find particularly useful. **What do you dislike about SAP Concur?** I'm pretty sure I had a situation where I submitted a report and then had to track it and resubmit it. It wouldn't let me just edit the person it's going to, but instead, it made me redo the entire thing. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to get reimbursed. It's easy to upload receipts from my phone, which helps me process expenses efficiently. ### 22. Effortless Expense Reporting and Time-Saving Mobile Features **Rating:** 5.0/5.0 stars **Reviewed by:** Sree K. | Software Development Engineer in Test III, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about SAP Concur?** What I like most is how easy it is to capture receipts and submit expense claims, especially through the mobile app. I use it a lot, and being able to just snap a photo and upload it on the go saves me a ton of time compared to doing everything manually later. The automatic matching of card expenses is also really helpful, it occasionally misses one, but most of the time it works well enough to cut down a lot of effort and keep things moving. The approval workflow in our company is smooth, which honestly makes a big difference day to day. My manager doesn’t have to keep following up with me for missing paperwork, and I don’t have to deal with long back-and-forth threads just to close a claim. Overall, it makes expense reporting way less painful than spreadsheets ever were, and it’s one of those tools I genuinely wish I had at my current job too. **What do you dislike about SAP Concur?** Sometimes it feels harder than it should be to find old expense reports or travel bookings, and the search feature could definitely be better. Submitting everything can also take a few extra clicks, so the flow isn’t always as fast as you’d expect. I’ve also had a receipt upload get stuck once, and I had to refresh and do it again, which was frustrating in the moment. There are also occasional random error messages that aren’t very helpful, so it’s not always clear what went wrong or how to fix it. On top of that, the interface feels a bit dated and the navigation can be confusing at times. It’s not a deal breaker, but I do think the overall experience could be made much easier, especially for non-technical users. **What problems is SAP Concur solving and how is that benefiting you?** It is actually solving a bunch of pain points for us, mainly with expense reporting and travel bookings. Before, we had to collect paper receipts and send lots of emails to get approvals, which took forever and things sometimes got missed. Now, with Concur, I just snap a photo of my receipts and submit, and the system tracks everything automatically. It also keeps all my travel plans in one place, so I don't have to search through old emails anymore. ### 23. Streamlined Expense Tracking with Room for Mobile Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Dev S. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** I like the smooth booking system and expense reporting in SAP Concur. It takes care of end-to-end automation, where from booking to reimbursement, the process is very smooth. Booking travel is seamless as my travel bookings automatically link to expenses. The receipts are automatically scanned, attached, and processed for approval, leading to faster reimbursements. This saves me a lot of time, eliminating the need to track or follow up multiple times without any stress. **What do you dislike about SAP Concur?** I find the mobile app not so great compared to the web app. It has limited features available like detailed report editing, advanced policy review, and complex expense allocations. I often need to switch back to the web portal to complete certain tasks. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for digital expense entry with receipt scanning, autofilling expense reports to avoid paperwork, and linking travel booking to expenses for faster reimbursements. It saves me time, removing the need to track or follow up, and reducing stress. ### 24. Effortless Claim Management with Smooth Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Chandan T. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about SAP Concur?** I find SAP Concur to be a one-stop solution for uploading multiple documents, and I like the feature that auto-detects the dates, invoice numbers, etc. It makes the process so much smoother because once you upload docs or invoices, the required fields get extracted by the system, so you don't have to fill them in manually. Everything works smoothly for me, including the multilevel approval process with inbuilt options. I like that if there are issues with the document, I can refer back to the employee, which aids in a smooth approval process. Also, the initial setup was all smooth. **What do you dislike about SAP Concur?** One of the key challenges with SAP Concur is the limited flexibility in expense categories and user input options. It often lacks sufficient customization for real-world expense scenarios, leading to manual workarounds. The user interface can also feel complex, with multiple steps required for simple submissions. Additionally, receipt scanning accuracy is inconsistent, and the overall experience could be improved with better automation, smarter suggestions, and more intuitive navigation. Performance lags and limited visibility into approval workflows further impact user efficiency. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for submitting and reimbursing claims, benefiting from its multilevel approval process and options. It auto-detects dates and invoice numbers, saving me from manually filling fields, and is a one-stop solution for uploading documents. ### 25. Effortless Expense Tracking with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Potnuru S. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I have used SAP Concur for submitting expenses and bills such as internet bills, mobile usage bills, and team outing expenses. What I like about SAP Concur is that it's a good application for both users and the organization to track and trace expenses or reimbursements in an easy way. Approvers get a view of all submissions and their purposes. It's also nice that we can add bill images so the finance team can review and make a decision on the bills to get reimbursed or not. Another advantage is being able to track the status, see whom it's pending with, and get step-by-step status updates until the claim gets paid. I also appreciate that we can see the history of all our earlier claims. The wide range of features, SAP support, and customization based on organization needs were reasons for moving to SAP Concur. The initial setup was very easy. **What do you dislike about SAP Concur?** Instead of creating a report and adding the expenses, if SAP Concur can provide a way to directly raise claims, that will be more convenient for users. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps track expense claims more easily, showing step-by-step status and history. It supports submitting expenses efficiently with features like bill image uploads, enhancing transparency for finance review. ### 26. Concur is a "one stop shop" for all business expense reimbursements **Rating:** 5.0/5.0 stars **Reviewed by:** Julia V. | Quality Compliance Manager, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2019 **What do you like best about SAP Concur?** Concur is used by many companies for expense reimbursements for travel, educational seminars and certification fees. It’s a fairly easy system to use. Expense receipts are uploaded and can track status of approval for each expense. **What do you dislike about SAP Concur?** The expenses need to post correctly in order to submit for reimbursement. When there are issues with expenses posting incorrectly by the vendor or if a partial refund is expected, those issues need to be resolved before an expense report can be submitted for approval and that can create a delay in expense reimbursement and potentially generate late fees. **What problems is SAP Concur solving and how is that benefiting you?** Expense reimbursements and tracking expenses. It is beneficial to have one system where all expenses and receipts can be tracked. It is helpful that multiple expenses can be added into one single expense report for faster and more efficient processing and approval. ### 27. Seamless Navigation with Rock-Solid Uptime **Rating:** 5.0/5.0 stars **Reviewed by:** Anmol M. | Cloud Developer, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** It is so seamless to navigate through it plus the best feature is its availability and uptime. I never saw it down. Secondly, any change in the status of raised claim/ticket is communicated using email which saves a lot of time. **What do you dislike about SAP Concur?** I think with the rise of AI World, i think many repetitive details can be auto fetched. Secondly there should be an option to schedule your upcoming reimbursements like how we use clone feature in JIRA **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur makes life significantly easier for frequent corporate travellers. With its robust set of features from automated expense tracking and real-time claim status updates to seamless booking integration, it brings everything into one place. It also ensures that any disputes or shortfalls are promptly communicated, making the entire reimbursement and tracking process far more transparent and efficient. ### 28. Easy Expense Claims and Smooth Workday Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Sheniga K. | HR system lead, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about SAP Concur?** It has made expenses claim easy and also like the fact that scanning receipt is via the tool. Also the approval flow is managed via tool and easily integrates with HRIS like workday **What do you dislike about SAP Concur?** Mobile app has limitations. Also it could be pricy for small to medium sized enterprises . Occasionally it can be slow to process bulk changes if any processed **What problems is SAP Concur solving and how is that benefiting you?** The biggest advantage is integration with current HRIS and no need to manually feed employee and approval workflow this helps to save time in optimisation of tool than working of the tool ### 29. Effortless Expense Management with Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** KAREN JOY S. | Accounting Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2026 **What do you like best about SAP Concur?** I’ve been using SAP Concur for our company’s expense and travel management, and overall it has been a very positive experience. The system is user-friendly, organized, and makes submitting expenses much easier compared to manual processing. One of the features I appreciate most is how convenient it is to upload receipts and track reimbursement status in real time. The approval workflow is smooth and helps speed up processing while maintaining proper documentation and transparency. SAP Concur has helped improve efficiency within our team by reducing paperwork and minimizing errors in expense reporting. The platform is accessible and easy to navigate, even for first-time users. I also like how SAP Concur integrates well with accounting systems, payroll, banking platforms, and email applications, which helps streamline expense reporting, approvals, and reimbursements. The integration with other tools like Microsoft Excel and SAP ERP reduces manual work and improves accuracy. The initial setup was very friendly and easy. **What do you dislike about SAP Concur?** Nothing.Excellent **What problems is SAP Concur solving and how is that benefiting you?** I find SAP Concur makes expense and travel management user-friendly and efficient. It simplifies submitting expenses, uploading receipts, and tracking reimbursements in real time, cutting down paperwork and errors. Its integration with other tools streamlines reporting and improves accuracy. ### 30. Efficient Expense Management, But Mileage Input Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Bella U. | Client Executive, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about SAP Concur?** I love how SAP Concur feels so much more efficient and easy to use than the old expenses system we had. I especially appreciate that I can take a photo of my receipt and it populates all the information in the form automatically. The transition to SAP Concur was really smooth, and even though I hate change, I was pleasantly surprised by how easy it was after hearing positive feedback from others. **What do you dislike about SAP Concur?** When inputting mileage I find it quite frustrating inputting my starting address, maybe I’m doing something wrong but it seems that I can only input postcode rather than where I’m specifically starting my journey **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the problem of using personal funds for client visits and equipment purchases. It's efficient and easy to use, with features like receipt photos that auto-populate forms. ### 31. Meets All Our Reimbursement Needs with Easy Setup and Great AI Validation **Rating:** 4.5/5.0 stars **Reviewed by:** Avnish G. | Senior Manager, Corporate IT, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about SAP Concur?** SAP Concur meets all our requirements for recording, paying, and reporting employee reimbursements. It offers a solid workflow and is easy to set up. It integrates well with most ERPs, and performance-wise it is also okay. We have started exploring the new built-in AI functions, especially the validation for completeness, and this feature is great. **What do you dislike about SAP Concur?** The tax setup in SAP Concur is very limited, and it doesn’t connect with an external tax engine. At times, the configuration can be confusing, and tracking issues backward to identify the cause of a failed transaction is difficult. **What problems is SAP Concur solving and how is that benefiting you?** We use SAP Concur to reimburse employees’ expenses, and it meets our requirements very well. We haven’t needed any customization because we’re using the standard out-of-the-box features. That, in itself, is proof to me that it’s a great tool. ### 32. Seamless Expense Management with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Paul F. | Director , Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2026 **What do you like best about SAP Concur?** I find SAP Concur very easy to use, especially when it comes to uploading receipts. It's great because you can have receipts automatically uploaded to the system, making it really easy to process expenses. The initial setup was seamless and very easy. **What do you dislike about SAP Concur?** I think the mileage portion is a little bit funky. We put in a 'to and from' distance, and it automatically finds the shortest route. But it doesn't account for the time of day. They should allow us to draw on a map how we would travel to make it a lot easier. **What problems is SAP Concur solving and how is that benefiting you?** I find SAP Concur streamlines filling out expenses, linking credit cards to it for easier management of expenses, receipts, and reimbursements. It's very easy to use and simplifies uploading receipts, making expense processing much easier. ### 33. SAP Concur Streamlines decision making and helps in strategies building with Speed and Accuracy. **Rating:** 4.5/5.0 stars **Reviewed by:** Aniket K. | Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about SAP Concur?** SAP Concur is very helpful because it makes managing expenses and travel much simpler and more organized. Instead of keeping physical receipts or manually filling out reports, everything can be handled digitally in one place. I can upload receipts right away, track expenses in real time, and submit reports quickly without confusion. The biggest advantage is the time it saves. It cuts down on manual work for both employees and finance teams, and reimbursements tend to be faster because the approval process is more streamlined. Another major benefit is accuracy—since the system can automatically capture data from receipts and apply company policies, there are fewer errors and fewer policy violations. It also offers better visibility. Managers and companies can track spending more easily, spot patterns, and keep costs under control. Overall, SAP Concur improves efficiency, reduces paperwork, and makes the entire expense process smoother and more transparent. **What do you dislike about SAP Concur?** One of the least helpful aspects of SAP Concur is that it can feel overly complex and not very user-friendly, especially for new users. The interface isn’t always intuitive, so even basic tasks—like submitting an expense or fixing a report—can take longer than expected. Another drawback is that the system can be slow at times, particularly when uploading receipts or moving between sections. That lag can be frustrating when you’re trying to complete a report quickly. I’ve also run into occasional accuracy issues with receipt scanning and auto-filled data, which means entries still need to be reviewed and corrected manually. On top of that, strict policy controls can feel rigid, making it harder to submit exceptions even when they’re valid. Overall, while SAP Concur is a powerful tool, it often requires a learning curve and a fair amount of patience to use efficiently. **What problems is SAP Concur solving and how is that benefiting you?** As a data analyst, I find that SAP Concur helps solve several practical business problems related to expense and travel management. One of the biggest issues it addresses is limited visibility into employee spending. Previously, tracking expenses across teams was scattered and often delayed; with SAP Concur, the data is centralized and available in near real time. This makes it easier to spot spending patterns and rein in unnecessary costs. It also reduces manual errors and inconsistent data. Because expense entries are automated and guided by policy rules, the information becomes more dependable for analysis and reporting. As a result, the insights used for decision-making are higher quality and more consistent. Compliance is another area where it helps. The system supports adherence to company policies, which can reduce fraud and policy violations. From a strategy perspective, having clean, structured, and actionable data also enables better budgeting, forecasting, and cost optimization. ### 34. Effortless Expense Management and Reimbursements **Rating:** 4.5/5.0 stars **Reviewed by:** DINESH S. | IT Helpdesk Analyst with Sprinklr India Private Limited, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** Managing expenses and submitting reimbursement claims has become a smooth and convenient experience thanks to the platform’s intuitive and user‑friendly interface. All the essential features are easy to locate, making the overall process faster and more efficient for users who need to track, submit, and monitor their expense reports. The layout is clean, and each step is clearly guided, which reduces errors and ensures that submissions are accurate. In addition to the well‑designed interface, the customer support provided by SAP is highly responsive and reliable. Whenever assistance is needed—whether it’s related to navigating the platform, fixing an issue, or understanding a particular function—the support team is quick to provide helpful guidance. Their proactive approach significantly improves user confidence and minimizes downtime. Overall, the combination of an intuitive system and strong customer support makes managing reimbursements much easier and more efficient. **What do you dislike about SAP Concur?** While SAP Concur is a powerful tool for managing expenses and reimbursements, there are a few areas where the experience can be improved. At times, the system can feel slightly slow, especially when loading receipts or switching between different sections of the platform. Some workflows require navigating through multiple screens, which can make simple tasks feel more time‑consuming than expected. The mobile app, while useful, occasionally struggles with accurately scanning receipts or syncing updates immediately. Additionally, certain error messages are not very descriptive, making it difficult to understand what went wrong or how to fix it without contacting support. Although the interface is overall user‑friendly, new users may initially find it a bit overwhelming due to the number of features and menu options available. With some refinements, particularly around speed and user guidance, the experience could be even smoother. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps streamline and simplify the entire expense management and reimbursement process. Instead of handling expenses manually or tracking receipts through spreadsheets, the platform centralizes everything in one place, making the workflow far more efficient. It allows quick uploading of receipts, automatic matching of expenses, and smooth submission of reimbursement claims. This significantly reduces the time spent on administrative tasks and minimizes errors that often occur with manual entry. The automated approval flow also ensures faster review and processing, which leads to quicker reimbursements. Additionally, Concur improves visibility and transparency by providing a clear record of all submitted and approved expenses. This not only helps in keeping finances organized but also ensures compliance with company policies. Overall, SAP Concur saves time, reduces effort, and makes the reimbursement process easier and more reliable. ### 35. Business trip easier and simpler **Rating:** 5.0/5.0 stars **Reviewed by:** Masoud E. | Senior Filed service engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SAP Concur?** In one place, book your trip, which includes flight, hotel, and car rental, modify it very easily in just a few steps, and track your expenses at the approval stage **What do you dislike about SAP Concur?** Some options i would like to have it in concur like renting truck, some projects only truck allowed, but this option is not available, also there no option for extra bags during flight reservation **What problems is SAP Concur solving and how is that benefiting you?** Instead of going to several websites to book a hotel, then book flights, and then rent a car, on one combined website, you can do all of those , Another issue is that it is very difficult to delete the receipt after uploading it ### 36. Effortless Expense Management with Minimal Drawbacks **Rating:** 4.5/5.0 stars **Reviewed by:** Deepesh T. | Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I use SAP Concur primarily for expense settlement and managing cash advances settlements within the organization. It streamlines the entire reimbursement process by allowing me to easily submit, track, and manage expenses in a centralized platform. I like its user-friendly UI, which makes it easy to navigate, submit expenses, and track claims without much effort. I also appreciate the end-to-end automation of expense and cash advance settlements, which speeds up approvals and reduces manual work. Real-time tracking, easy receipt uploads, and clear expense categorization are the features I like the most. The initial setup was smooth and straightforward from a user perspective. The interface was intuitive, requiring little to no training. **What do you dislike about SAP Concur?** In my experience there are few to no drawbacks, but occasionally the system feels slightly slow, especially when uploading receipts or navigating between pages. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to streamline expense management by simplifying expense submissions, tracking, and managing cash advances. It solves manual tracking issues, prevents lost receipts, and speeds up reimbursements. It links expenses to advances for easy reconciliation, reducing errors. ### 37. Seamless Travel + Expense Workflow with Smart Receipt Scanning and Multi-Currency Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nitin G. | Principal Engineer, Medical Devices, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** It integrates travel booking and expense reporting into a single, seamless workflow. The use of AI and OCR to scan receipts and automatically populate expense fields, saving significant time. Transactions from corporate cards flow directly into the system for easy reconciliation. This really helps me. Audit flags alert me immediately if an expense violates company policy before I submit it. Best is mobile app which allows for capturing receipts and approving reports on the go. Helps pull automatically pulls digital receipts from lot of places like uber, rentals, hotels sometimes. It handles multiple currencies easily. In recent rip i went to 3-4 countries and it helped with managing all the currencies without any issue. **What do you dislike about SAP Concur?** The interface feels pretty old, even though the recent changes are decent. It also gives warnings for small things it doesn’t seem able to handle properly, like business meal limits. It keeps showing that I’ve crossed the limit when I actually haven’t. Sometimes the sync between mobile and desktop is delayed as well. On top of that, itemization is a pain a lot of the time. **What problems is SAP Concur solving and how is that benefiting you?** Automatic tracking of receipts and all kinds of business expenses is really helpful. The policy compliance features make a big difference, and the seamless integration with the bookings portal works well. I also like the currency management—it’s great for keeping everything consistent. ### 38. Snap and Upload Receipts—No More Paperwork **Rating:** 5.0/5.0 stars **Reviewed by:** Sugantha K. | Field Service Technician, Oil & Energy, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** Instead of keeping paper receipts and filling out long forms, you can just take a picture of the receipt and upload it in the app. It also helps keep everything organized in one place. Travel bookings, receipts, and expense reports are all connected, so it saves time and reduces mistakes **What do you dislike about SAP Concur?** The interface can sometimes feel a bit complicated and not very user-friendly, especially for new users. It may take some time to understand where everything is and how to complete certain tasks. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps by putting everything in one system. Employees can upload receipts, create expense reports, and submit them online. The system also checks company policies and sends reports automatically for approval. For me, the benefit is that it saves time and keeps my expenses organized. I can quickly upload receipts, track my reports, and get reimbursements faster. It also reduces paperwork and makes the whole process easier to manage... ### 39. SAP Concur Makes Expense Reporting Fast, Organized, and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Karthik M. | Sr Data Scientist, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is that it makes managing travel and expense reports much easier in one place. The platform is used frequently in our day-to-day work, and once you get familiar with it, submitting expenses and attaching receipts is fairly straightforward. It offers a good number of features for expense tracking, approvals, and policy compliance. Integration with other enterprise systems also helps streamline financial processes, and overall it helps keep expense management organized for both employees and finance teams. **What do you dislike about SAP Concur?** One downside of SAP Concur is that the interface can feel a bit complicated and not very intuitive at first, which affects ease of use for new users. Some actions, like editing expense reports or navigating between sections, require multiple steps. The implementation and configuration can also take time depending on organizational requirements. While the platform has many features, simplifying the UI and improving the overall user experience would make it easier to use **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps streamline travel and expense management by providing a centralized platform to submit, track, and approve expense reports. It reduces manual paperwork and improves compliance with company expense policies. This makes reimbursement processing faster and keeps expense records organized and transparent ### 40. The Good, the Bad, and the Laggy: My Take on SAP Concur **Rating:** 4.5/5.0 stars **Reviewed by:** Alden R. | Client Finance Controller & CSR Council member, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** It delivers clear visibility into spending, boosts efficiency for both employees and finance teams, and stands out as a mature, enterprise-grade solution that's continually improving with AI enhancements. It effectively streamlines and automates travel and expense management, saving users significant time while reducing errors and ensuring strong policy compliance. Features like mobile receipt capture, auto-preloading of card expenses with smart categorization, seamless integrations with other systems. It delivers clear visibility into spending, boosts efficiency for both employees and finance teams, and stands out as a mature, enterprise-grade solution that's continually improving with AI enhancements **What do you dislike about SAP Concur?** Persistent complaints highlight frequent glitches, poor performance, complex configurations requiring heavy admin support, and unreliable features (e.g., receipt processing errors or tricky navigation), which lead to low employee adoption, workflow disruptions, and ongoing frustration even in 2026. What I dislike most about SAP Concur remains its outdated, clunky, and often frustrating user interface—frequently described as slow, laggy, buggy, and unintuitive, with long load times, inconsistent mobile/web experiences, and a steep learning curve that makes everyday tasks like expense submission or receipt uploads feel unnecessarily tedious and time-consuming. **What problems is SAP Concur solving and how is that benefiting you?** This benefits organizations (and indirectly users like me in discussions) by cutting processing time dramatically (often from hours to minutes), minimizing errors and overspending, improving employee experience through intuitive mobile tools, enabling data-driven decisions for finance leaders, and ultimately driving efficiency, ROI, and even sustainability tracking in 2026's evolving landscape. By automating receipt capture, smart categorization, policy enforcement, approvals, and integrations—while leveraging AI like Joule for conversational help, predictive insights, and fraud detection—it streamlines everything from trip planning to reimbursement, providing real-time visibility, better cost control, stronger compliance, and reduced manual work. ### 41. Intuitive, Automated Expense Reporting with Great Mobile Convenience **Rating:** 5.0/5.0 stars **Reviewed by:** Mourad E. | Financial Reporting & Accounting Specialist (Procure to pay operations expert), Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** User-friendly interface : The SAP concur platform is intuitive, making it easy to submit travel expenses, attach receipts, and track reimbursement status. Mobile app convenience : The SAP concur mobile app lets you capture receipts instantly, submit claims on the go, and manage itineraries without needing a laptop. Automation reduces manual work : The application Automatic data capture from receipts and card transactions saves significant time and minimizes errors. Clear visibility and tracking : The SAP concur allows you easily monitor the entire workflow, from submission to approval, ensuring full transparency. Integration with corporate travel partners : The Travel bookings sync smoothly with the expense reports, reducing duplicate entry and potential errors. Compliance and policy checks : The SAP concur has a Built‑in controls which flags out‑of‑policy expenses, helping ensure compliance and reducing back‑and‑forth with finance. Customer Support: Always friendly and willing to help, fast and reliable. **What do you dislike about SAP Concur?** The application is beyond expectation and customer support is great I have nothing to dislike about it. Also its secured and easy to use for anyone, hence it has no down side. **What problems is SAP Concur solving and how is that benefiting you?** As a large entity, we were having problems managing T&E, especially with thousands of our employees traveling around the world for business. This app has helped us reduce the workload related to travel and expenses, while also ensuring that all expenses are aligned with our policies and approved as needed. It also helps make sure everything is properly documented, supported, and accurately reflected in our accounts. ### 42. Digitized Expense Management with Some Navigational Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** MANI CHANDRA T. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I appreciate that SAP Concur helps me with expense management by eliminating the need for messy tracking since everything is stored digitally. I find the auto expense creation feature especially helpful, as transactions automatically show up when using a company card, so there's no need to enter details manually. The built-in policy checks are also valuable; they instantly flag issues, like when an expense exceeds the allowed amount, which streamlines the process. Additionally, easy approvals make managing expenses more efficient. **What do you dislike about SAP Concur?** A cleaner, more user-friendly design would make a big difference. The better layout and simpler navigation would be appreciated. Also, the setup took time and planning, and while integrations are valuable, they slow things down initially. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur eliminates messy tracking by storing everything digitally and auto-generates expenses when using a company card. Built-in policy checks instantly flag issues, and it offers easy approvals, which simplifies expense management. ### 43. Streamlines Invoice Management, But Integration Challenges Persist **Rating:** 4.5/5.0 stars **Reviewed by:** B S. | Salesforce Developer, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SAP Concur?** I like Concur mainly because it makes it much easier to manage the finances tied to field-level service work. We sell hospital machinery—such as MRI and CT scanners—to large clients around the world, but selling isn’t the only part of the job. Once the product is sold, it still has to be installed at the client’s location, which means we need to send a technician on-site for the installation and then for ongoing maintenance as well. **What do you dislike about SAP Concur?** Based on feedback from our key users, there are a few things we don’t like about SAP Concur. Overall, the interface feels outdated and clunky. Even submitting a straightforward expense—such as a technician’s hotel bill—requires too many steps and ends up feeling more complicated than it should. The system also generates error messages that aren’t very clear, and it’s difficult to tell from the message alone what needs to be corrected. The explanations behind these errors should be more direct, more specific, and easier to understand. If SAP Concur addressed these issues, it would be better received and more appreciated by our users. **What problems is SAP Concur solving and how is that benefiting you?** As I mentioned above, SAP Concur helps solve a major challenge when it comes to managing finances for field-level service work. Technicians can submit their bills, and we can review the details, validate them, and then approve or reject each submission as needed. When we arrive at a client location, it’s important to submit an invoice that clearly shows exactly what we’re charging for. For instance, if a technician is sent to a client site to repair an MRI scan machine, we need to bill for the technician’s labor, travel, and any parts required to complete the service. Without SAP Concur, I’m not sure how we would consistently manage, track, and document these expenses in a clear and organized way. ### 44. Effortless Expense Reporting with Handy OCR and Fast Approvals **Rating:** 4.5/5.0 stars **Reviewed by:** Allan J. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about SAP Concur?** SAP Concur stands out because it removes a lot of the manual effort involved in filing expenses. I like how easy it is to capture receipts, especially with the mobile upload and automatic data extraction. The workflow is straightforward, so I can submit and track claims without getting lost in multiple screens. Another thing I appreciate is the clear visibility into policy guidelines—it reduces confusion and helps avoid mistakes. Overall, the platform saves time, keeps everything organized, and makes the expense process smooth for both employees and approvers. **What do you dislike about SAP Concur?** Although the tool is useful, the interface could be more intuitive. Some actions require navigating through several menus when they should be available in fewer steps. The mobile app works well but occasionally feels slow during receipt scanning or uploading. A few features also depend heavily on internal configuration, so the experience is not always consistent. While these are not major blockers, improving the overall user flow would make the system even better. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps eliminate the typical back‑and‑forth involved in traditional expense filing. Instead of maintaining spreadsheets or collecting physical bills, the platform centralizes everything in one place. It also ensures claims follow company policies automatically, which reduces errors and cuts down approval time. For me, the biggest benefit is faster processing and better visibility— I can see exactly where my claim stands and how much reimbursement I’m expecting. It makes the entire process more transparent and efficient. ### 45. SAP Concur Makes Expense Reporting Fast, Simple, and Compliant **Rating:** 5.0/5.0 stars **Reviewed by:** Viral S. | IT SecOps Manager, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about SAP Concur?** The best thing about SAP Concur is how much time it saves for both users and administrators. The platform makes expense reporting incredibly simple: employees can snap a photo of a receipt, and Concur automatically reads it, categorizes it, and matches it to the correct transaction. As an administrator, I appreciate how seamless the workflow is—policy enforcement, approvals, and audit rules all run in the background, which reduces errors and keeps everything compliant without extra manual work. **What do you dislike about SAP Concur?** While SAP Concurs is a strong and reliable platform, the main challenge is that some areas of the interface can feel a bit dated or unintuitive for new users. Employees occasionally need extra guidance the first few times they submit expenses or when they’re trying to navigate the mobile app. Other than that , it works fine an does exactly what we need it to do. **What problems is SAP Concur solving and how is that benefiting you?** From an admin perspective, the biggest benefit is the visibility and control it provides. Policy enforcement, audit rules, and reporting tools make it easier to stay compliant and identify issues early. It has reduced manual work, improved accuracy, and saved a significant amount of time for both users and the finance team. Overall, it has made our expense management process much more efficient and reliable. ### 46. Big Time-Saver for Travel Booking and Receipt Uploads **Rating:** 5.0/5.0 stars **Reviewed by:** Tim G. | Advisory Solution Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SAP Concur?** I use SAP Concur every week. I travel a lot for my job, and the Concur mobile application is how I book all my flights and hotels, as well as track my mileage to customer meetings. The ability to take a picture of a receipt and upload it for expenses is the biggest time-saver for me. **What do you dislike about SAP Concur?** I really wish Concur would scan my hotel receipts and automatically break down the itemized section for me. I always have to go in and itemize my hotel stay myself, including the room charge and taxes. I don’t understand why Concur doesn’t do this automatically. **What problems is SAP Concur solving and how is that benefiting you?** Concur manages all my travel and expense needs in one place, which is a huge benefit and a real time-saver for me. The faster I can submit an expense, the better my life is. It also makes my life easier that I can take pictures of the receipts and have them instantly uploaded so I can add them to an expense. ### 47. SAP Concur Streamlines Travel and Expense Management with Fast, Automated Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Akhil S. | Senior Data Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SAP Concur?** What stands out most about SAP Concur is how it simplifies travel and expense management in one place. It automates expense reporting, captures receipts easily (often via mobile), and integrates with corporate travel bookings—making reimbursements faster, reducing manual work, and giving better visibility into company spending. **What do you dislike about SAP Concur?** SAP Concur user interface can feel complex and outdated, especially for new users. Submitting expenses sometimes requires multiple steps, and occasional syncing or receipt-scanning issues can slow down the process. The mobile app can also feel less responsive compared to newer expense tools. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur is solving the complex and time-consuming process of managing business travel expenses and reimbursements. It automates expense reporting, receipt capture, and approval workflows, which reduces manual data entry and errors. This benefits me by saving time, ensuring faster reimbursements, and giving better visibility into expenses, making it easier to track spending and stay compliant with company policies. ### 48. Travel and Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2026 **What do you like best about SAP Concur?** I like that SAP Concur allows me to manage my Executive's travels in one place, making it easy to book flights, hotels, and car rentals quickly. The travel planning is very efficient, and I can coordinate an entire itinerary in just 10 minutes. I find the expense reporting feature particularly valuable since it automatically scans and itemizes receipt photos, saving me a lot of time. Also, acting as a delegate for my Executive has been life-saving. The training was straightforward, as just one session was enough for me to understand how it works, and the comments around the company were positive about how fast we could plan travel. **What do you dislike about SAP Concur?** N/A **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to quickly book my Executive's travel and manage his expenses efficiently. It consolidates booking into one platform and automates expense report processing by scanning receipts, which saves me time and reduces paper waste. It simplifies my workload significantly. ### 49. Easy Navigation, Simple Format, and Flexible Profiles **Rating:** 5.0/5.0 stars **Reviewed by:** olga m. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about SAP Concur?** Navigating is easy, format is simple and being able to work for under a different profile for others makes things work easy. It saves time when booking all travel aspects from flights, car rentals and lodging. It allows to organize preferences and frequent flyer information, emergency contact and all other important information if ever needed. Allows to view fare prices and make comparisons. Accurately allows to view expense reports. **What do you dislike about SAP Concur?** It can get a bit confusing when trying to break down expenses if the initial dates can’t be changed. The navigation also feels overly complex when I’m trying to correct or edit travel requests to match the actual expense reports, which can be frustrating. **What problems is SAP Concur solving and how is that benefiting you?** It helps us comply accurately with our organization’s policies and procedures, which reduces errors in submissions. It also uses tools to capture the correct information and keep it free from mistakes. ### 50. SAP Concur Boosts Spending Control and Automation for Smarter Decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Vidhi S. | Accounting Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2026 **What do you like best about SAP Concur?** The biggest upside of SAP Concur is control + automation of company spending, which leads to time savings, better compliance, and smarter financial decisions. **What do you dislike about SAP Concur?** SAP Concur has some drawbacks such as a complex and non‑intuitive interface, which can make it difficult for new users to learn and navigate. Many users also report slow performance, too many steps for simple tasks, and occasional technical issues like login or receipt upload problems. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps solve key business problems like manual and time‑consuming expense reporting, lack of visibility into company spending, and delays in approvals and reimbursements. It replaces paper-based or disconnected systems with automated workflows, improving accuracy, efficiency, and compliance. It also helps control costs by enforcing company policies and providing real-time insights into spending, allowing organizations to make better financial decisions and reduce operational inefficiencies. ## SAP Concur Discussions - [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) - 8 comments, 3 upvotes - [How are you reducing manual card entry in SAP Concur for faster expense reporting?](https://www.g2.com/discussions/how-are-you-reducing-manual-card-entry-in-sap-concur-for-faster-expense-reporting) - 1 comment, 2 upvotes - [What efficiencies has SAP Concur brought to travel and expense management in large organizations?](https://www.g2.com/discussions/what-efficiencies-has-sap-concur-brought-to-travel-and-expense-management-in-large-organizations) - 1 comment, 2 upvotes - [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) - 6 comments, 2 upvotes - [What do Concur customers gain from this acquisition?](https://www.g2.com/discussions/benefit-from-acquisition) - 1 comment, 2 upvotes - [View SAP Concur pricing details and edition comparison](https://www.g2.com/products/sap-concur/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A26%3A03+-0500&secure%5Bsession_id%5D=bb58d6f3-2da2-46d5-8c84-8b1fb3573138&secure%5Btoken%5D=d3eae927eedfec2e921f6a250e69ebd5c069392f1219adea487be43e9fb4daa7&format=llm_user) ## SAP Concur Integrations - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews) - [ADP HR Assist](https://www.g2.com/products/adp-hr-assist/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [AM](https://www.g2.com/products/am/reviews) - [Amex GBT Ovation](https://www.g2.com/products/amex-gbt-ovation/reviews) - [AppZen](https://www.g2.com/products/appzen-appzen/reviews) - 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[Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - [Zoho WorkDrive](https://www.g2.com/products/zoho-workdrive/reviews) ## SAP Concur Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Invoice Management** - Capture - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality - Accounting Integration - Third-Party Integrations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Recurring Payments **Invoice Processing** - Approvals - Match Invoices **Approval ** - Rules - Workflows - Submit **Analytics** - Due Dates - KPIs **Analytics** - Cashflow - KPIs - Payment Tracking **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - Accounting - Payment Integration - ERP - ERP integration **Integration** - Accounting - ERP - Account Sync **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking - Real-time Alerts **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Recovery** - Recoup - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Invoice Management - Online Banking - 1099 Preparation - Generative AI - Receipt Management - AI Copilot - Fraud Detection - Duplicate Payment Alert - Document Management - Compliance Management - Inventory Management - Check Writing - Mobile Access - Audit Trail - Reporting/Analytics - Multi-Currency - Status Tracking - Activity Dashboard - Cash Management - Alerts/Notifications - Billing & Invoicing - Vendor Management - Anomaly Detection - API - ACH Payment Processing - Invoice Processing - Aging Tracking - Supplier Management - General Ledger - Expense Tracking - Bank Reconciliation - Workflow Management - Customizable Reports - Approval Process Control - Electronic Funds Transfer - Purchase Order Reconciliation - Financial Management - Workflow Automation ## Top SAP Concur Alternatives - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 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