---
title: SAP Concur Reviews
meta_title: 'SAP Concur Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 7177 reviews by the users' company size, role or industry
  to find out how SAP Concur works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 7177
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---

# SAP Concur Reviews
**Vendor:** SAP Concur  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 7,177
## About SAP Concur
SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies. Stay organized and save time, cut down errors and keep things moving without getting buried in paperwork. Integrated AI-enabled solutions help you enforce travel and expense policies, stay compliant and make more informed decisions with up to date spend data.



## SAP Concur Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of SAP Concur, benefiting from its efficient receipt scanning and organization features. (518 reviews)
- Users appreciate the **effortless expense organization** provided by SAP Concur, enhancing accuracy and efficiency in expense management. (424 reviews)
- Users value the **efficiency** of SAP Concur for quick receipt scanning and organized expense management. (271 reviews)
- Users find the **Easy Upload** feature of SAP Concur invaluable for organizing receipts and managing expenses efficiently. (219 reviews)
- Users value the **fast and comprehensive customer support** of SAP Concur, enhancing their overall experience and issue resolution. (187 reviews)
- Users value the **automation capabilities** of SAP Concur, enhancing efficiency and easing expense tracking and travel management. (179 reviews)
- Users value the **convenient expense tracking** of SAP Concur, enhancing efficiency and compliance during travel management. (178 reviews)
- Simple (159 reviews)
- Mobile App (136 reviews)
- Time-saving (132 reviews)

**What users dislike:**

- Users find SAP Concur&#39;s interface **not intuitive** , complicating navigation due to constant updates and a clunky design. (106 reviews)
- Users find the **learning curve steep** , particularly during initial setup and while adjusting to numerous features. (98 reviews)
- Users are frustrated by the **poor interface design** , which complicates navigation and hampers usability with frequent updates. (78 reviews)
- Users often face **slow loading** issues, experiencing delays that hinder smooth operation and frustrate the user experience. (77 reviews)
- Users find SAP Concur&#39;s **complexity** frustrating due to slow operation and limited control over automated workflows. (73 reviews)
- Missing Features (64 reviews)
- Users experience **slow performance** with SAP Concur, leading to frustration and decreased productivity in their tasks. (63 reviews)
- Design Improvement (62 reviews)
- Time-Consuming (61 reviews)
- Receipt Management (57 reviews)

## SAP Concur Reviews
  ### 1. Seamless Travel + Expense Workflow with Smart Receipt Scanning and Multi-Currency Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nitin G. | Principal Engineer, Medical Devices, Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about SAP Concur?**

It integrates travel booking and expense reporting into a single, seamless workflow.

The use of AI and OCR to scan receipts and automatically populate expense fields, saving significant time.

Transactions from corporate cards flow directly into the system for easy reconciliation. This really helps me.

Audit flags alert me immediately if an expense violates company policy before I submit it.

Best is mobile app which allows for capturing receipts and approving reports on the go.

Helps pull automatically pulls digital receipts from lot of places like uber, rentals, hotels sometimes.

It handles multiple currencies easily. In recent rip i went to 3-4 countries and it helped with managing all the currencies without any issue.

**What do you dislike about SAP Concur?**

The interface feels pretty old, even though the recent changes are decent. It also gives warnings for small things it doesn’t seem able to handle properly, like business meal limits. It keeps showing that I’ve crossed the limit when I actually haven’t. Sometimes the sync between mobile and desktop is delayed as well. On top of that, itemization is a pain a lot of the time.

**What problems is SAP Concur solving and how is that benefiting you?**

Automatic tracking of receipts and all kinds of business expenses is really helpful. The policy compliance features make a big difference, and the seamless integration with the bookings portal works well. I also like the currency management—it’s great for keeping everything consistent.

  ### 2. Easy Expense Management and Smooth ERP Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Naveen R. | Senior IT auditor, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about SAP Concur?**

The expense module is easy to use allowing allocating expenses to right categories. Integration with other ERP is easy and postings can go through easily.

**What do you dislike about SAP Concur?**

The travel module can be developed further with different features for example copying itineraries which can save time for booking. Th integration with other travel agents can sometime be a hassle.

**What problems is SAP Concur solving and how is that benefiting you?**

I can register my expenses as an end user and also book my business travels. As an admin I can easily set limits and policies based on our companies global travel policy.

  ### 3. Snap and Upload Receipts—No More Paperwork

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sugantha K. | Field Service Technician, Oil & Energy, Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about SAP Concur?**

Instead of keeping paper receipts and filling out long forms, you can just take a picture of the receipt and upload it in the app.
It also helps keep everything organized in one place. Travel bookings, receipts, and expense reports are all connected, so it saves time and reduces mistakes

**What do you dislike about SAP Concur?**

The interface can sometimes feel a bit complicated and not very user-friendly, especially for new users. It may take some time to understand where everything is and how to complete certain tasks.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur helps by putting everything in one system. Employees can upload receipts, create expense reports, and submit them online. The system also checks company policies and sends reports automatically for approval.
For me, the benefit is that it saves time and keeps my expenses organized. I can quickly upload receipts, track my reports, and get reimbursements faster. It also reduces paperwork and makes the whole process easier to manage...

  ### 4. SAP Concur Makes Expense Reporting Fast, Organized, and Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karthik M. | Sr Data Scientist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about SAP Concur?**

What I like best about SAP Concur is that it makes managing travel and expense reports much easier in one place. The platform is used frequently in our day-to-day work, and once you get familiar with it, submitting expenses and attaching receipts is fairly straightforward. It offers a good number of features for expense tracking, approvals, and policy compliance. Integration with other enterprise systems also helps streamline financial processes, and overall it helps keep expense management organized for both employees and finance teams.

**What do you dislike about SAP Concur?**

One downside of SAP Concur is that the interface can feel a bit complicated and not very intuitive at first, which affects ease of use for new users. Some actions, like editing expense reports or navigating between sections, require multiple steps. The implementation and configuration can also take time depending on organizational requirements. While the platform has many features, simplifying the UI and improving the overall user experience would make it easier to use

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur helps streamline travel and expense management by providing a centralized platform to submit, track, and approve expense reports. It reduces manual paperwork and improves compliance with company expense policies. This makes reimbursement processing faster and keeps expense records organized and transparent

  ### 5. The Good, the Bad, and the Laggy: My Take on SAP Concur

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alden R. | Client Finance Controller &amp; CSR Council member, Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about SAP Concur?**

It delivers clear visibility into spending, boosts efficiency for both employees and finance teams, and stands out as a mature, enterprise-grade solution that's continually improving with AI enhancements. It effectively streamlines and automates travel and expense management, saving users significant time while reducing errors and ensuring strong policy compliance. Features like mobile receipt capture, auto-preloading of card expenses with smart categorization, seamless integrations with other systems. It delivers clear visibility into spending, boosts efficiency for both employees and finance teams, and stands out as a mature, enterprise-grade solution that's continually improving with AI enhancements

**What do you dislike about SAP Concur?**

Persistent complaints highlight frequent glitches, poor performance, complex configurations requiring heavy admin support, and unreliable features (e.g., receipt processing errors or tricky navigation), which lead to low employee adoption, workflow disruptions, and ongoing frustration even in 2026. 

What I dislike most about SAP Concur remains its outdated, clunky, and often frustrating user interface—frequently described as slow, laggy, buggy, and unintuitive, with long load times, inconsistent mobile/web experiences, and a steep learning curve that makes everyday tasks like expense submission or receipt uploads feel unnecessarily tedious and time-consuming.

**What problems is SAP Concur solving and how is that benefiting you?**

This benefits organizations (and indirectly users like me in discussions) by cutting processing time dramatically (often from hours to minutes), minimizing errors and overspending, improving employee experience through intuitive mobile tools, enabling data-driven decisions for finance leaders, and ultimately driving efficiency, ROI, and even sustainability tracking in 2026's evolving landscape.

By automating receipt capture, smart categorization, policy enforcement, approvals, and integrations—while leveraging AI like Joule for conversational help, predictive insights, and fraud detection—it streamlines everything from trip planning to reimbursement, providing real-time visibility, better cost control, stronger compliance, and reduced manual work.

  ### 6. Intuitive, Automated Expense Reporting with Great Mobile Convenience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mourad E. |  Financial Reporting &amp; Accounting Specialist (Procure to pay operations expert), Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about SAP Concur?**

User-friendly interface : The SAP concur platform is intuitive, making it easy to submit travel expenses, attach receipts, and track reimbursement status.
Mobile app convenience : The SAP concur mobile app lets you capture receipts instantly, submit claims on the go, and manage itineraries without needing a laptop.
Automation reduces manual work : The application Automatic data capture from receipts and card transactions saves significant time and minimizes errors.
Clear visibility and tracking : The SAP concur  allows you easily monitor the entire workflow, from submission to approval, ensuring full transparency.
Integration with corporate travel partners : The Travel bookings sync smoothly with the  expense reports, reducing duplicate entry and potential errors.
Compliance and policy checks : The SAP concur has a Built‑in controls which flags out‑of‑policy expenses, helping ensure compliance and reducing back‑and‑forth with finance.
Customer Support: Always friendly and willing to help, fast and reliable.

**What do you dislike about SAP Concur?**

The  application is beyond expectation and customer support is great I have nothing to dislike about it.
Also its secured and easy to use for anyone, hence it has no down side.

**What problems is SAP Concur solving and how is that benefiting you?**

As a large entity, we were having problems managing T&E, especially with thousands of our employees traveling around the world for business. This app has helped us reduce the workload related to travel and expenses, while also ensuring that all expenses are aligned with our policies and approved as needed. It also helps make sure everything is properly documented, supported, and accurately reflected in our accounts.

  ### 7. Digitized Expense Management with Some Navigational Challenges

**Rating:** 5.0/5.0 stars

**Reviewed by:** MANI CHANDRA T. | Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about SAP Concur?**

I appreciate that SAP Concur helps me with expense management by eliminating the need for messy tracking since everything is stored digitally. I find the auto expense creation feature especially helpful, as transactions automatically show up when using a company card, so there's no need to enter details manually. The built-in policy checks are also valuable; they instantly flag issues, like when an expense exceeds the allowed amount, which streamlines the process. Additionally, easy approvals make managing expenses more efficient.

**What do you dislike about SAP Concur?**

A cleaner, more user-friendly design would make a big difference. The better layout and simpler navigation would be appreciated. Also, the setup took time and planning, and while integrations are valuable, they slow things down initially.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur eliminates messy tracking by storing everything digitally and auto-generates expenses when using a company card. Built-in policy checks instantly flag issues, and it offers easy approvals, which simplifies expense management.

  ### 8. Efficient Expense Management with Room for UI Improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2026

**What do you like best about SAP Concur?**

I use SAP Concur daily to manage and submit my corporate expenses, mileage logs, and travel receipts. It helps streamline the entire approval workflow between employees and the finance department, keeping all digital invoices organized in one centralized platform. What I like most is the mobile receipt capture feature. Being able to just snap a photo of an invoice on my phone and have the system automatically scan the data saves a huge amount of manual tracking time. The automated corporate card integration works incredibly well. It pulls transactions directly into the system, and the automated policy-checking feature instantly flags any non-compliant expenses, which eliminates guesswork and prevents approval delays. Additionally, SAP Concur integrates with Microsoft Teams for instant notifications regarding expense approval statuses. It also works in the background with Workday to automatically sync employee profiles and cost centers, ensuring that data flows seamlessly between HR and finance.

**What do you dislike about SAP Concur?**

The user interface feels a bit dated and clunky compared to modern apps, which can make navigation difficult. Sometimes the OCR misreads details on crumpled or faded receipts, requiring manual corrections. I would specifically like to see a more intuitive, modernized dashboard that reduces the number of clicks needed to create and submit an expense report. Implementing a drag and drop interface for uploading multiple receipts at once, along with cleaner, less cluttered menu navigation, would significantly improve the daily user experience.

**What problems is SAP Concur solving and how is that benefiting you?**

I use SAP Concur to manage expenses and receipts, streamlining approval workflows. Its mobile receipt capture and corporate card integration save time with automatic policy checks.

  ### 9. One Platform for Expense & Invoice—NetSuite Integration Drives Real Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2026

**What do you like best about SAP Concur?**

I love that Concur Expense and Concur Invoice are all on one platform. It makes it really easy for our users to have one place to go. The integration with NetSuite is also really nice; it's created a ton of efficiencies for our finance department.

**What do you dislike about SAP Concur?**

I would say it is a little pricey and I don't like that the feature to automatically read fields from an invoice is an upcharge. Also, I wish it integrated better with our payroll provider so when there are staff additions or leaves, we don't have to update everything in 2 places

**What problems is SAP Concur solving and how is that benefiting you?**

We fully automated our expense reporting and invoice processing. What used to be a tasks that took hours, now only takes minutes. It's also allowed the finance team to work on more value added projects because the expense reporting and invoice processing is so automated.

  ### 10. User-Friendly Expense Management with Great Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kat B. | Hospital Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about SAP Concur?**

I use SAP Concur for categorizing expenses and reimbursement, and I find it to be an easy-to-use system. The receipts are easy to upload, and it offers clear reporting features to track expenditure and the status of claims. It's a solid product that is versatile enough to be used by multiple people in the organization with little training. The app is also great for quickly uploading receipts and handling reimbursements, especially when I am traveling. The reporting is quite insightful, and it tracks expenses well. The setup is extremely simple, and the SAP Concur team is very good at helping with the onboarding process.

**What do you dislike about SAP Concur?**

Nothing springs to mind

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur helps keep my expenses organized with easy receipt uploads and clear reporting. It's great for reimbursements, especially when traveling. The app simplifies expense management and provides insightful tracking.

  ### 11. Expense Reporting with Helpful AI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ethan N. | Chairperson, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about SAP Concur?**

It makes expense reports easy to create, track, and follow. I've been able to even use its AI features to fill out specific parts of the expense report and easily move forward. It definitely just works.

**What do you dislike about SAP Concur?**

I don't dislike much about it. It's part of the SAP software suite, which itself can be a bit of a downside depending on which products you're using. Overall, though, it could be better at importing receipts and parsing the receipt for the relevant information to fill out the expense report for you.

**What problems is SAP Concur solving and how is that benefiting you?**

It's solving my need to create expense reports for travel, events, and other corporate-related uses and getting that to finance folks so they can sort those out with minimal input from me.

  ### 12. Streamlines Invoice Management, But Integration Challenges Persist

**Rating:** 4.5/5.0 stars

**Reviewed by:** B S. | Salesforce Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about SAP Concur?**

I like Concur mainly because it makes it much easier to manage the finances tied to field-level service work. We sell hospital machinery—such as MRI and CT scanners—to large clients around the world, but selling isn’t the only part of the job. Once the product is sold, it still has to be installed at the client’s location, which means we need to send a technician on-site for the installation and then for ongoing maintenance as well.

**What do you dislike about SAP Concur?**

Based on feedback from our key users, there are a few things we don’t like about SAP Concur. Overall, the interface feels outdated and clunky. Even submitting a straightforward expense—such as a technician’s hotel bill—requires too many steps and ends up feeling more complicated than it should.

The system also generates error messages that aren’t very clear, and it’s difficult to tell from the message alone what needs to be corrected. The explanations behind these errors should be more direct, more specific, and easier to understand. If SAP Concur addressed these issues, it would be better received and more appreciated by our users.

**What problems is SAP Concur solving and how is that benefiting you?**

As I mentioned above, SAP Concur helps solve a major challenge when it comes to managing finances for field-level service work. Technicians can submit their bills, and we can review the details, validate them, and then approve or reject each submission as needed.

When we arrive at a client location, it’s important to submit an invoice that clearly shows exactly what we’re charging for. For instance, if a technician is sent to a client site to repair an MRI scan machine, we need to bill for the technician’s labor, travel, and any parts required to complete the service. Without SAP Concur, I’m not sure how we would consistently manage, track, and document these expenses in a clear and organized way.

  ### 13. Effortless Expense Reporting with Handy OCR and Fast Approvals

**Rating:** 4.5/5.0 stars

**Reviewed by:** Allan J. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about SAP Concur?**

SAP Concur stands out because it removes a lot of the manual effort involved in filing expenses. I like how easy it is to capture receipts, especially with the mobile upload and automatic data extraction. The workflow is straightforward, so I can submit and track claims without getting lost in multiple screens. Another thing I appreciate is the clear visibility into policy guidelines—it reduces confusion and helps avoid mistakes. Overall, the platform saves time, keeps everything organized, and makes the expense process smooth for both employees and approvers.

**What do you dislike about SAP Concur?**

Although the tool is useful, the interface could be more intuitive. Some actions require navigating through several menus when they should be available in fewer steps. The mobile app works well but occasionally feels slow during receipt scanning or uploading. A few features also depend heavily on internal configuration, so the experience is not always consistent. While these are not major blockers, improving the overall user flow would make the system even better.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur helps eliminate the typical back‑and‑forth involved in traditional expense filing. Instead of maintaining spreadsheets or collecting physical bills, the platform centralizes everything in one place. It also ensures claims follow company policies automatically, which reduces errors and cuts down approval time. For me, the biggest benefit is faster processing and better visibility— I can see exactly where my claim stands and how much reimbursement I’m expecting. It makes the entire process more transparent and efficient.

  ### 14. All-in-One Expense Management, But the UI and Navigation Need Streamlining

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ilva M. | UX designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about SAP Concur?**

What I like best about SAP Concur is how it centralizes expense management, travel booking, and approvals in one system. It makes it easier to track expenses, submit receipts, and manage reimbursements without needing multiple tools. The mobile app is also helpful because you can quickly photograph receipts and upload them right away, which saves time and reduces the risk of losing them. Additionally, the automated approval workflows and policy checks help ensure expenses follow company rules, making the process smoother for both employees and finance teams.

**What do you dislike about SAP Concur?**

One of the main downsides of SAP Concur is that the interface can feel outdated and not very intuitive, especially for new users. Some tasks, like submitting expenses or navigating between different sections, can require too many steps. The system can also be slow at times, and error messages are not always very clear, which makes troubleshooting difficult. Additionally, customizing reports or finding specific information can take longer than expected, as the navigation and filtering options are not always straightforward.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur helps solve the problem of managing business travel and expenses in a structured and compliant way. Instead of tracking receipts, reimbursements, and approvals manually or across different tools, everything is handled in one system.

For me, the biggest benefit is saving time and keeping expenses organized. I can easily submit expenses, attach receipts, and track the approval status without needing to email finance or keep paper receipts. It also helps ensure that expenses follow company policies, since the system automatically checks rules and routes reports to the correct approvers. This makes the reimbursement process clearer and more transparent for both employees and the finance team.

  ### 15. SAP Concur Makes Expense Reporting Fast, Simple, and Compliant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Viral S. | IT SecOps Manager, Oil & Energy, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about SAP Concur?**

The best thing about SAP Concur is how much time it saves for both users and administrators. The platform makes expense reporting incredibly simple: employees can snap a photo of a receipt, and Concur automatically reads it, categorizes it, and matches it to the correct transaction. As an administrator, I appreciate how seamless the workflow is—policy enforcement, approvals, and audit rules all run in the background, which reduces errors and keeps everything compliant without extra manual work.

**What do you dislike about SAP Concur?**

While SAP Concurs is a strong and reliable platform, the main challenge is that some areas of the interface can feel a bit dated or unintuitive for new users. Employees occasionally need extra guidance the first few times they submit expenses or when they’re trying to navigate the mobile app. Other than that , it works fine an does exactly what we need it to do.

**What problems is SAP Concur solving and how is that benefiting you?**

From an admin perspective, the biggest benefit is the visibility and control it provides. Policy enforcement, audit rules, and reporting tools make it easier to stay compliant and identify issues early. It has reduced manual work, improved accuracy, and saved a significant amount of time for both users and the finance team. Overall, it has made our expense management process much more efficient and reliable.

  ### 16. Big Time-Saver for Travel Booking and Receipt Uploads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim G. | Advisory Solution Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about SAP Concur?**

I use SAP Concur every week. I travel a lot for my job, and the Concur mobile application is how I book all my flights and hotels, as well as track my mileage to customer meetings. The ability to take a picture of a receipt and upload it for expenses is the biggest time-saver for me.

**What do you dislike about SAP Concur?**

I really wish Concur would scan my hotel receipts and automatically break down the itemized section for me. I always have to go in and itemize my hotel stay myself, including the room charge and taxes. I don’t understand why Concur doesn’t do this automatically.

**What problems is SAP Concur solving and how is that benefiting you?**

Concur manages all my travel and expense needs in one place, which is a huge benefit and a real time-saver for me. The faster I can submit an expense, the better my life is. It also makes my life easier that I can take pictures of the receipts and have them instantly uploaded so I can add them to an expense.

  ### 17. Keeps expense reporting organized from submission to approval

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eva  L. | Corporate Travel &amp; Expense Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about SAP Concur?**

The biggest improvement for me has been how much easier it is to manage expenses without chasing paperwork. Receipts, expense reports, and approvals are all connected, so I don't have to keep track of everything manually. Once a report is submitted, it's easy to check its status instead of sending follow-up emails.

**What do you dislike about SAP Concur?**

Some screens feel more complex than they need to be, especially for users who only submit expenses occasionally. I'd also like more flexibility when editing reports that are already in the approval process.

**What problems is SAP Concur solving and how is that benefiting you?**

With SAP Concur, the workflow is much more transparent. Employees can submit expenses faster, managers approve them from a single system, and the finance team spends less time correcting incomplete reports or tracking missing documentation.

  ### 18. Simple, Organized Expense and Travel Management with SAP Concur

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yash B. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about SAP Concur?**

What I like most about SAP Concur is that it makes expense and travel management very simple and organized. It allows employees to easily submit expenses, upload receipts, and track approvals in one place. The automation reduces manual work and errors, saving time for both employees and finance teams. Overall, it improves transparency and speeds up the reimbursement process.

**What do you dislike about SAP Concur?**

One drawback of SAP Concur is that the interface can sometimes feel complex and not very user-friendly for new users. Expense submission and approvals may take multiple steps, which can slow down the process. Also, occasional syncing or mobile app issues can make receipt uploads or updates slightly inconvenient.

**What problems is SAP Concur solving and how is that benefiting you?**

For me, the benefit is that I can easily submit expenses, upload receipts, and track reimbursement status in one system, saving time and making the process more transparent. It also ensures faster approvals and better visibility of company spending.

  ### 19. SAP Concur Streamlines Travel and Expense Management with Fast, Automated Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akhil S. | Senior Data Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about SAP Concur?**

What stands out most about SAP Concur is how it simplifies travel and expense management in one place. It automates expense reporting, captures receipts easily (often via mobile), and integrates with corporate travel bookings—making reimbursements faster, reducing manual work, and giving better visibility into company spending.

**What do you dislike about SAP Concur?**

SAP Concur user interface can feel complex and outdated, especially for new users. Submitting expenses sometimes requires multiple steps, and occasional syncing or receipt-scanning issues can slow down the process. The mobile app can also feel less responsive compared to newer expense tools.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur is solving the complex and time-consuming process of managing business travel expenses and reimbursements. It automates expense reporting, receipt capture, and approval workflows, which reduces manual data entry and errors. This benefits me by saving time, ensuring faster reimbursements, and giving better visibility into expenses, making it easier to track spending and stay compliant with company policies.

  ### 20. Convenient Expense Management with Efficient Receipt Capture

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about SAP Concur?**

I find using SAP Concur convenient and love the map feature because it automatically calculates the distance between two destinations. The camera feature to take pictures of receipts is the best part for me. I also appreciated how very easy the initial setup was.

**What do you dislike about SAP Concur?**

I find the system of moving expenses between reports quite clunky, it is would also be nice to integrate with google maps for mileage so that it directly fed in

**What problems is SAP Concur solving and how is that benefiting you?**

I find SAP Concur easy for auto-calculating distances with the map feature and convenient for taking pictures of receipts. It’s also convenient to have a centralised platform to handle the workflow of expenses instead of manually send emails with managers approving

  ### 21. Solid Integration, But Needs More Customization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexandre F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about SAP Concur?**

I really like the integrated database of SAP Concur. The native integration with FICO is something I consider valuable, as it simplifies travel expense management processes and makes them more reliable. Additionally, the integration with the finance module is a highlight, as it prevents manual errors, parallel controls, and rework. I found the initial setup of SAP Concur quite simple, which was an advantage for starting to use the system quickly.

**What do you dislike about SAP Concur?**

The options, the lack of some resources regarding the rates and travel benefits by employee group, and the non-Fiori UX. There could be more customization options or specifics that can be added or integrated with demands coming from modules like MM, for example, regarding the management of travel supplier contracts without the need to involve third-party companies to handle this administration.

**What problems is SAP Concur solving and how is that benefiting you?**

I use SAP Concur to manage employee travel expenses. It offers an integrated database, a streamlined and reliable process, avoids manual errors, parallel controls, and rework. The native integration with FICO is a great advantage.

  ### 22. Easy Expense Approvals and Travel Booking

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sudarshan H. | Senior Member of Technical Staff, Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about SAP Concur?**

It’s easy to submit expenses and get them approved. It’s also great for searching flights, hotels, and cabs when I’m traveling for business. Overall, travel management feels really straightforward with it, and it makes my business trips much less of a hassle. App center is also really nice space for exploring options.

**What do you dislike about SAP Concur?**

The app’s AI features feel limited right now. It may be useful for creating an itinerary, but I’d like to see stronger AI capabilities overall, especially to make report approvals faster and smoother. I’d also appreciate more integrations in the App Center, since having additional options there would make the app more flexible.

**What problems is SAP Concur solving and how is that benefiting you?**

It helps me search for flights, hotels, and cabs when I’m traveling for business. The app center also makes it easy to explore different available options and integrations, so I can choose what works best for my needs.

  ### 23. Robust Travel and Expense Solution with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chirag S. | Senior Software Engineer - AI/ML, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about SAP Concur?**

I love SAP Concur's travel module. It's really good because it has so many integrated partners allowing me to book flights, hotels, and other services directly. Additionally, the AI features are impressive; I can scan receipts using my phone, and it automatically categorizes items and associates costs in the expense entry. This is a very good feature. The integration of partners like airline and hotel services, along with the ability to compare prices directly within the platform, enhances the experience significantly.

**What do you dislike about SAP Concur?**

There are some features on the analytics side that could be improved, specifically the reporting side. Right now, there's a lack of dashboard feasibility, and if we want intelligent automation, that can be improved. The current Cognos reporting is fine, but on visualization and analytics purposes, there could be more. The budget side configuration also requires more flexibility, as it takes a lot of time to set up.

**What problems is SAP Concur solving and how is that benefiting you?**

I use SAP Concur for expense management, handling travel plans, and processing employee expenses systematically, reducing the manual process, and providing budget control and refund flexibility.

  ### 24. Easy Navigation, Simple Format, and Flexible Profiles

**Rating:** 5.0/5.0 stars

**Reviewed by:** olga m. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about SAP Concur?**

Navigating is easy, format is simple and being able to work for under a different profile for others makes things work easy.  It saves time when booking all travel aspects from flights, car rentals and lodging. It allows to organize preferences and frequent flyer information, emergency contact and all other important information if ever needed. Allows to view fare prices and make comparisons. Accurately allows to view expense reports.

**What do you dislike about SAP Concur?**

It can get a bit confusing when trying to break down expenses if the initial dates can’t be changed. The navigation also feels overly complex when I’m trying to correct or edit travel requests to match the actual expense reports, which can be frustrating.

**What problems is SAP Concur solving and how is that benefiting you?**

It helps us comply accurately with our organization’s policies and procedures, which reduces errors in submissions. It also uses tools to capture the correct information and keep it free from mistakes.

  ### 25. User-Friendly Expense Management with SAP Concur

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ravin T. | Customer Service Sales Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about SAP Concur?**

I really like how easy and user-friendly SAP Concur is for me and other staff members. It makes saving invoices and receipts simple, giving us easy access to them whenever needed. I also appreciate being able to upload and store bills and receipts all in one place, which makes it easier to access and sort through when I need them. Plus, it seems very easy to use from my experience with it.

**What do you dislike about SAP Concur?**

nothing the software is pretty viable

**What problems is SAP Concur solving and how is that benefiting you?**

I use SAP Concur for tracking expenses, dealing with reports, storing receipts, and monitoring status updates. It's very user-friendly, making it easy for staff to learn, and allows me to upload and access bills and receipts in one place.

  ### 26. SAP Concur Boosts Spending Control and Automation for Smarter Decisions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vidhi S. | Accounting Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2026

**What do you like best about SAP Concur?**

The biggest upside of SAP Concur is control + automation of company spending, which leads to time savings, better compliance, and smarter financial decisions.

**What do you dislike about SAP Concur?**

SAP Concur has some drawbacks such as a complex and non‑intuitive interface, which can make it difficult for new users to learn and navigate. Many users also report slow performance, too many steps for simple tasks, and occasional technical issues like login or receipt upload problems.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur helps solve key business problems like manual and time‑consuming expense reporting, lack of visibility into company spending, and delays in approvals and reimbursements. It replaces paper-based or disconnected systems with automated workflows, improving accuracy, efficiency, and compliance. It also helps control costs by enforcing company policies and providing real-time insights into spending, allowing organizations to make better financial decisions and reduce operational inefficiencies.

  ### 27. Easy to Use with Best-in-Class Receipt Capture and Fast Approvals

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angela R. | Enterprise Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2026

**What do you like best about SAP Concur?**

It’s very easy to use, and the in-app receipt capture is the best. It also connects to my corporate card, which makes expense submission simple. Approvals are very fast.

**What do you dislike about SAP Concur?**

It does have a lot of mandatory fields to fill out and it can become burdensome. I also dislike calculating the tax, I travel a lot so the state taxes and conversion of it is a pain.

**What problems is SAP Concur solving and how is that benefiting you?**

Faster reimbursement for out-of-pocket expenses for employees who travel would be helpful, since paying upfront feels unnecessary. There should be more corporate cards available, but then I guess SAP Concur wouldn’t exist.

  ### 28. Excellent train booking experience with SAP Concur

**Rating:** 5.0/5.0 stars

**Reviewed by:** Similoluwa A. | Business Process Improvement Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** July 03, 2026

**What do you like best about SAP Concur?**

I used SAP concur to book my train journeys and select my seats and it was so easy to use. I was able to select the type of seats I wanted, if i needed a table, a charging space etc.

**What do you dislike about SAP Concur?**

It was a bit difficult to use at first as I didn't understand some of the fields but I got a hang of it later on. I think some of the fields are a bit duplicated in terms of filling in the answers to the questions asked.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP concur helps me book my train before hand, so I don't worry about getting a train ticket before a big journey. The tickets are easily sent to my email and I can rest assurred on my ride.

  ### 29. SAP Concur Brings Structure and Clarity to Expense Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ali A. | IT Support Specialist, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about SAP Concur?**

SAP Concur centralize and automates expense management and, in addition, has a solid and helpful mobile app. I can easily scan receipts on the go and submit any expense quickly, track and be able to track approvals right away. The platform integrates well with our finance system, which greatly reduces manual data entry.
I also appreciate the compliance and policy enforcement built into the system. It automatically flags out-of-policy expenses, helping maintain corporate standards and reducing back‑and‑forth with finance. Overall, Concur brings structure and clarity to processes that are usually chaotic.

**What do you dislike about SAP Concur?**

Despite its strengths, SAP Concur has a few drawbacks. Some parts of the interface feel dated and unintuitive, especially for first-time users. The mobile app is convenient, but it can occasionally be slow or glitchy particularly when uploading receipts or syncing data. Customization options often require admin involvement, which makes simple changes feel more complex than they should be. And if your organization has many expense rules, the system can feel overly strict, which can lead to delays in submissions.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur solves the challenge of managing expense reporting and approvals in one unified platform. Instead of dealing with scattered receipts, spreadsheets, and manual approvals, everything is streamlined through automated workflows. I have saved a lot of time using this app and it has helped me to not only sort out my receipt but also gives me fully visibility regarding overall expenses. 
Ultimately, SAP Concur reduces administrative stress and ensures expenses are processed accurately and efficiently, allowing me to focus more on higher-value work rather than tedious paperwork.

  ### 30. SAP Concur Simplifies Expense Management with Strong Visibility and Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mina B. | Assistant Financial Accountant, Food & Beverages, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2026

**What do you like best about SAP Concur?**

What I like best about SAP Concur is how it simplifies expense management and improves visibility over employee spending. I find the automated approval workflows, receipt matching, and clear audit trail particularly useful. It reduces manual data entry, helps ensure expenses comply with company policies, and makes month-end reconciliation more efficient. The reporting features also make it easier to review transactions, investigate discrepancies, and maintain accurate financial records.

**What do you dislike about SAP Concur?**

The system can sometimes feel slow and less intuitive, especially when correcting rejected expenses or resolving receipt-matching issues. Some processes also require too many steps for simple tasks.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur helps automate expense claims, approvals, and receipt tracking. This reduces manual work, improves accuracy, and makes reconciliations and month-end reporting more efficient.

  ### 31. SAP Concur: Streamlined Expense and Travel Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben B. | Director, Supply Chain Digital Capabilities, Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about SAP Concur?**

I like that SAP Concur allows me to book my hotel, car, and flights together, all tied to my company information and credit card. The expense reporting feature is helpful as it pulls in all my T&E credit card expenses and allows me to categorize them for submission, and it pays the credit card on time. The new user interface is a big improvement for the travel side, making it more modern and similar to other travel sites. The mobile app is pretty good; it allows me to take pictures of receipts and attach them to an expense report, which is a key need for me. It also lets me approve expense reports while traveling. Overall, booking travel is much easier with the new UI.

**What do you dislike about SAP Concur?**

The mobile app should make taking pictures of receipts easier. One click would be preferable. Currently, when I take a picture of a receipt, it automatically creates an expense transaction in Concur, resulting in a duplicate entry when the actual expense comes in from the credit card interface. I would prefer an easy way to attach the receipt to the receipt picture repository instead.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur lets me book travel with my company info and credit card efficiently. It streamlines expense reporting by pulling T&E expenses for quick categorization and timely credit card payments. The mobile app simplifies receipt handling and expense approvals.

  ### 32. Easy Expense Submissions with Smooth, One-Time Bank Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aditya D. | Software Engineer II, Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about SAP Concur?**

It’s easy to submit any expense request, and I don’t have to worry about the approval process. The bank account integration is also a one-time setup, so there’s no need to redo it or deal with extra rework later.

**What do you dislike about SAP Concur?**

During my first-time setup and initial navigation on the website, I wasn’t sure which values I should enter to get the right approvals. For example, I’m unclear about which expense category to use for lunch, and which one to select for a phone bill reimbursement. I also don’t know whether that phone bill reimbursement is covered under my company’s reimbursement policy.

**What problems is SAP Concur solving and how is that benefiting you?**

Concur helps solve the challenge of employee reimbursements in a huge organization. It does a good job up to a point, but it isn’t always easy to use, especially because large organizations often have multiple types of expense reports to manage.

  ### 33. Easy Mobile Receipt Submissions That Simplify Expense Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cally C. | IT Systems Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about SAP Concur?**

The mobile app! So easy to submit receipts on the go & keep track of expenses. Receipts can be the worst part so this makes the process a lot easier and more manageable.

**What do you dislike about SAP Concur?**

If you are managing another account for someone, the mobile app does not work super well for that which is disappointing. I do help with another users expenses and when I switch over on mobile, I can not do everything needed.

**What problems is SAP Concur solving and how is that benefiting you?**

The old fashioned way of using paper is how it’s helping. I just upload a pic of the receipt and everything is digital. No need for paper trails any more and it is so simple.

  ### 34. Streamlined, Consistent Expense Management—But the Interface Can Feel Overcomplicated

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about SAP Concur?**

What I like most about SAP Concur is that it makes expense management much simpler and more consistent. this would be particularly useful given our global workforce, as it would improve visibility, streamline approvals and help ensure policies are applied consistently across countries. I also used it at previous company and found it effective in reducing manual work and giving both employees and managers a clear record of expenses and approvals.

**What do you dislike about SAP Concur?**

The main drawback is that SAP Concur can feel more complicated than it needs to be. The interface is not always intuitive, particularly for occasional users, and some processes require too many steps.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur helps bring expense management into one place, making it easier to submit claims, manage approvals and maintain a clear audit trail. It reduces manual administration, improves visibility over spending and helps ensure expense policies are applied consistently. This saves time for employees, managers and finance teams, while also reducing errors and making reporting more reliable.

  ### 35. Easy to Use, All-in-One Scheduling and Learning in SAP Concur

**Rating:** 4.5/5.0 stars

**Reviewed by:** Harmony B. | Insurance Advisor senior, Enterprise (> 1000 emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about SAP Concur?**

This program makes it easy to submit mileage or expense reimbursements for each staff member, allowing accounting to access the information quickly and accurately as they reimburse on our payroll system.

**What do you dislike about SAP Concur?**

I have not yet found a feature that I dislike in SAP Concur. Everything works as it should and is a reliable system for our large company. We have had no negative impacts from the system not working as it should.

**What problems is SAP Concur solving and how is that benefiting you?**

This solves our travel management and expense tracking for this large company, making it easier for the accounting department to track all expenses from each employee.

  ### 36. Smart Receipt Scanning and Seamless Trip Expense Reports

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jill R. | Event Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about SAP Concur?**

I like that I can just take pics of my receipts while traveling with the  mobile app and it automatically extracts the important details. That saves a lot of manual entry later and helps when or if I lose a receipt.  I also appreciate that I can book flights, hotels, and rental cars for one trip and those expenses go right into one report, so then all of my trip details are connected and split up where I have to find them.

**What do you dislike about SAP Concur?**

It can be less user friendly and complex for casual users.  It can also be quite redundant, asking the same questions within each individual expense..

**What problems is SAP Concur solving and how is that benefiting you?**

Since everything is done in one space, I don't have to waste my time with spreadsheets or other reports for my expenses.  The turn around time is also very good.  Reimbursements happen quickly.

  ### 37. Structured, Efficient Expense & Travel Management with Helpful Mobile Receipt Capture

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nijat I. | Full-stack Developer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2026

**What do you like best about SAP Concur?**

SAP Concur is integral to expense report and travel reporting processes. It allows travelers to make travel arrangements, reserve hotels, book air travel, and enter their expenses all in a single location, significantly reducing the amount of paperwork involved in the entire process. By entering expenses into the SAP Concur system immediately after a purchase has occurred, receipts can be automatically matched with that transaction and entered into the expense report without having to be stored separately for future use. The approval process is clear and easy to track; you can easily find your report’s status without having to email anyone for updates.

**What do you dislike about SAP Concur?**

The interface can feel a bit dense, especially when submitting more complex expense reports with multiple cost centers or exceptions. Sometimes it takes a few extra clicks to adjust entries or fix mismatches, and performance can slow down slightly when working with larger reports. It works reliably, but there’s room for simplification in the UI.

**What problems is SAP Concur solving and how is that benefiting you?**

The primary advantage of using this method of tracking expenses is that it eliminates the need to manually track expenses and speeds up the speed at which reimbursement happens. Expenses are tracked in one place, policies are enforced automatically, and approval processes throughout the organization are consistent. As a result, errors are reduced, reimbursement is completed more quickly, and there is always an audit trail. The benefits of all these improvements means that less time will be spent on administrative duties and more time can be dedicated to completing actual project work for clients.

  ### 38. Intuitive, User-Friendly Workflow with Smart Built-In Checks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aranab R. | Consulting Principal (Associate Director), Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about SAP Concur?**

Easy to use and user friendly interface. Intuitive and no cognitive overload. Workflow based and inbuilt checks and balances, proactive recommendations/prompts

**What do you dislike about SAP Concur?**

Report customization tools for casual users: Powerful but hard‑to‑discover filters and layouts tend to be ignored or misused by non‑finance users,Overly complex expense entry flows: Multiple screens, pop‑ups, and flags for a single receipt make simple claims feel slow and cumbersome

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur is mainly solving the problem of fragmented, manual travel, expense, and invoice processes that are slow, error‑prone, and hard to control. By digitising receipts, automating policy checks, and integrating with ERP/HR/finance systems, it gives finance and IT teams a single view of all spend, improving compliance, auditability, and budget control.Faster reimbursement, less manual data entry, and simpler approvals, while organisations see lower processing costs, fewer policy violations, and measurable savings in T&E and invoice handling.

  ### 39. SAP Concur Simplifies Expense and Travel Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about SAP Concur?**

What I like most about SAP Concur is how much it simplifies expense and travel management. I can snap a photo of a receipt with my phone, and it automatically captures details like the amount and date, rather than having to manually enter everything the way I used to in spreadsheets. That saves me real time each month and makes the approval and reimbursement process noticeably smoother and faster.

**What do you dislike about SAP Concur?**

At times, the interface feels a bit overly complex. For instance, submitting a multi-currency expense report means navigating through several additional screens compared with a single-currency report. Loading times can also lag, especially when I attach multiple receipts at once. If navigation were streamlined and performance improved in these specific areas, the overall experience would be even better.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur solves the hassle of manually tracking receipts and reconciling expense reports, which used to take me hours at the end of every trip. By automating data capture and handling approval routing digitally, it reduces errors from manual entry and gives me a clear, real-time view of pending reimbursements, rather than forcing me to chase paper trails or juggle spreadsheets.

  ### 40. Simple Mobile Experience with Smart Expense Tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rishikkesh B. | Senior Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 26, 2026

**What do you like best about SAP Concur?**

The mobile experience is very simple and easy to use. also the automatic expense creation is very good. Smart notification ad mileage tracking helps me add my expenses quickly

**What do you dislike about SAP Concur?**

Sometimes the performance in uploading the ticket receipts take longer. Also switching tabs sometimes feels lagging.  As a new user, there wsa some steep learning curve initially but later it was good

**What problems is SAP Concur solving and how is that benefiting you?**

I use it to add reciepts for company reimbursements during the company travel. Mostly use the phone app, which is fast and easy and convenient for me.

  ### 41. Great travel booking and hotel comparisons, but slow and error-prone at times

**Rating:** 3.0/5.0 stars

**Reviewed by:** faye M. | Revenue Operations Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2026

**What do you like best about SAP Concur?**

You can book travel without having to claim back expenses from finance. It compares hotel rates and displays a map for better viability. The pricing can be better than booking.com etc.

**What do you dislike about SAP Concur?**

Sometimes it can be slow, not very user friendly. Brings up a lot of errors. Booking trains can be very time consuming and hard to figure out. Doesn't let you choose a seat.

**What problems is SAP Concur solving and how is that benefiting you?**

It allows finance to have screenshots of all receipts and confirmations. This reduces a lot of manual effort. It allows me as a manager to have control over what my employees are spending.

  ### 42. Easy invoicing, but click-heavy workflows

**Rating:** 3.0/5.0 stars

**Reviewed by:** ALM S. | IT Services, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about SAP Concur?**

I like  that its very easy invoices and data entry , simple to use , curently checking the pricing to decide if its a keep based on our budget and use.

**What do you dislike about SAP Concur?**

Click-Heavy Workflows: Simple tasks like uploading a receipt require multiple clicks and forms.Glitchy Mobile App: Recent app updates have made it harder to save files and snap photos.Slow Performance: Large expense reports often cause severe page loading delays.Steep Learning Curve:

**What problems is SAP Concur solving and how is that benefiting you?**

Enforces Rules Automatically: Blocks out-of-policy expenses (like alcohol or luxury hotels) before submission.Prevents Duplicate Claims: Scans receipts to ensure employees do not submit the same expense twice.Flags Suspicious Activity: Uses AI to detect artificial price inflation or non-business items.

  ### 43. Efficient Expense Management with Minor Delays

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about SAP Concur?**

I find SAP Concur helpful in consolidating travel and expense management under one platform, which is especially beneficial for large institutions dealing with complex finance and multi-currency calculations. I appreciate the mobile receipt capture feature; it's great—just a snap, and it fetches all the details about the amount and merchant. I like the credit card feed matching; it automatically matches credit card transactions to expense line items, saving employees from manually entering amounts that already exist on statements. I enjoy using ExpenseIt—it automatically fetches all the details with just one photo snapshot of a receipt, capturing accurate information about merchants, amounts, dates, and categories. The initial setup was quick, and the customer service is great.

**What do you dislike about SAP Concur?**

I find the UI feels dated compared to newer competitors like Expensify. I experience stress due to the lag in corporate card transactions, causing delays of 2-3 days for them to appear, which affects the timely submission of reports.

**What problems is SAP Concur solving and how is that benefiting you?**

I find SAP Concur consolidates travel and expense management, solving my manual calculation issues and speeding up my reimbursements. Credit card feed matching and receipt scanning help me avoid manual entry, enhancing my accuracy and efficiency. However, I experience a few days delay in corporate card integration.

  ### 44. Easy Claim Submission with Clear Tracking and Proactive Warnings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prasanth K. | Enterprise Architect | Cloud Transformation Leader | Driving Multi-Cloud Strategy, Solutions | DevSecOps Excellence | Innovation Resilient Infrastructure at Scale, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about SAP Concur?**

Its easy process to submit claims. Once you have the base request in place, the traversing is o easy and you can raise claims until the base request is expired.
Alsoo, We can track the flow of request and it proactively highlights the issues/warnings that would restrict us to submit the claim.
We use it almost every week for one or other claims for self and teams.

**What do you dislike about SAP Concur?**

There are too many fields to fill-in even for the known categories. 
Also, some warnings continue to persist even after the claim is approved which doesnt make any sense. (Ex: Warning: Warning: This line item has a Rejection Code associated. Please review and take the appropriate action.)

**What problems is SAP Concur solving and how is that benefiting you?**

Well the tool itself is for tracking the claim process. So it saves hell lot of time chasing people for approvals which is very much the process followed in most companies.
The tool eliminates such one-on-one followup for managers to approve,  and I really appreciate this.
All the claims submitted are throughly review even before submitting by means of warning and errors which avoids most cases (rejection and resubmission cases).

  ### 45. Strong travel + expense integration, but UI and reporting feel dated and pricey

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about SAP Concur?**

I like that it brings travel booking and expense management together in one place, and that it can integrate with corporate credit card programs. Being able to embed our own travel policy in the background is also a big plus. That said, the user interface feels like it’s lagging behind other providers in the industry, which offer a more modern platform.
From a performance perspective I find it to be on par with other providers. On pricing and ROI, their pricing is more expensive and the ROI is lagging behind. Support and onboarding is ok, not stellar. AI/Intelligence wise, their reports and dashboarding are lagging behind other providers such as Navan.

**What do you dislike about SAP Concur?**

Since its acquisition by SAP, there hasn’t been enough investment in the product. It also isn’t a true end-to-end solution, because it doesn’t have an in-house credit card program and instead relies on third-party integrations with corporate card programs. On top of that, the reporting capabilities feel outdated and don’t measure up to other solutions.

**What problems is SAP Concur solving and how is that benefiting you?**

Concur solved our problem of not having an in-house expense management tool. It gave us clear visibility into our travel spend, helped ensure expense reports were submitted on time, and automated integration with our GL. This, in turn, supported a timely close of our financials and improved cost allocation by cost center. It also saved time as finance professionals could use the time to do other things, while in the past they manually entered expenses and reviewed reports.

  ### 46. Expense Tracking with Time-Saving Receipt Capture in SAP Concur

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heena  B. | Executive Legal Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about SAP Concur?**

What I like most about SAP Concur is how easy it makes submitting and tracking expenses. The receipt capture feature in SAP Concur saves me a lot of time, and the automatic import of card transactions helps keep everything organized, accurate, and easy to follow.

**What do you dislike about SAP Concur?**

One thing I dislike about SAP Concur is that the interface can feel a bit complicated at times, especially when I’m creating or editing expense reports. Simple tasks occasionally require a few extra steps, and moving between different sections of the app isn’t always as intuitive as I’d expect.

**What problems is SAP Concur solving and how is that benefiting you?**

Manual expense reporting, lack of visibility in spending, slow approval. 
Concur solves the challenge of manually tracking and submitting expenses by automating receipts, card transactions, and approvals. This saves time, reduces errors, and makes it easier for me to submit and track expenses until reimbursement.

  ### 47. Effortless Travel Management with Easy Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pravallika Y. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about SAP Concur?**

I like the ease at which I can book travels while adhering to the corporate policy. The feature where I can hold an itinerary for 24 hours for flights is particularly useful. It's convenient having a one-stop solution for any corporate travels, hotel reservations, and car rentals. We're also enabling WalkMe features to improve ease of booking for customers. Additionally, the initial setup was easy, and using SAP Concur is easy and helpful overall.

**What do you dislike about SAP Concur?**

We use FCM as our travel partner for Offline countries, I hope that can be another SAP solution so that we don't have to worry about integrations.

**What problems is SAP Concur solving and how is that benefiting you?**

I use SAP Concur for travel and expense management. It simplifies expense reports and travel bookings, making it easy to adhere to corporate policies. I appreciate the ability to hold an itinerary for 24 hours and the integration with other booking solutions for a seamless experience.

  ### 48. Easy Expense Tracking with Minor Frustrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nina M. | WLA Account manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about SAP Concur?**

I find SAP Concur really easy to access, especially for creating an expense account and expense report. The process is simplified because all the specific reimbursement codes are listed within the system, so I don't have to look up any codes separately. I just enter how many miles I went and where, and all the other expense codes are included automatically. This makes the whole process of filling out expense reports and getting reimbursed very straightforward and easy to use.

**What do you dislike about SAP Concur?**

The only thing that I found slightly annoying is when I'm putting in a specific expense, especially if it's a repeated expense like car mileage. There should be a way to continually add and create another line item expense for car mileage. Instead, I have to go back in each time to do a separate car mileage for each trip, and that seems unnecessary. Also, initially, it didn't know all the codes, and I had the wrong codes, which was not clear.

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur reimburses me for car mileage easily. It simplifies creating expense reports, with reimbursement codes readily available, so I just enter mileage details without extra steps. The system makes it easy to fill in everything, saving time.

  ### 49. Effortless Expense Management with SAP Concur

**Rating:** 2.0/5.0 stars

**Reviewed by:** Omer A. | Administration Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about SAP Concur?**

I like how SAP Concur simplifies organizing business trips, including planning, booking, and tracking daily experiences. It's convenient to just take a photo of receipts and upload them immediately, and the system automatically categorizes expenses like transport, food, and accommodation, supporting multiple currencies without needing complex manual calculations. The ease of using the interface is clear, even for beginners, and the multilingual support is a bonus. The system makes expense reporting straightforward and less stressful, especially when traveling. It's easy to set up and use and is really helpful for managing everything related to trips, including handling multiple currencies.

**What do you dislike about SAP Concur?**

none

**What problems is SAP Concur solving and how is that benefiting you?**

SAP Concur simplifies planning, booking, and tracking business trips, supports multiple currencies, and auto-categorizes expenses by type. It's easy to set up and use across countries, reduces manual calculations, and is useful for expense reporting.

  ### 50. Streamlined Reports, Occasional Glitches

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User | Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about SAP Concur?**

I like how easy SAP Concur is to use. All of the different functions make it feel 20 times easier to identify where anything is compared to other software I've used before. It's super convenient and easy to pick up, with nothing too complicated.

**What do you dislike about SAP Concur?**

I do feel like there are some errors within SAP Concur where if you're inside a certain function, it can mess you up. If you're unable to fill in a certain field, the system might glitch out and not be able to process certain things. Sometimes, when I'm running a process, nothing will load, and it would just keep loading. It's just random, although sometimes I can predict it based on how slow it's running, but other times, it just won't process certain functions.

**What problems is SAP Concur solving and how is that benefiting you?**

I use SAP Concur for downloading reports, which lets me easily access data and reconcile bank sheets and expense reports.


## SAP Concur Discussions
  - [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) - 8 comments, 3 upvotes
  - [How are you reducing manual card entry in SAP Concur for faster expense reporting?](https://www.g2.com/discussions/how-are-you-reducing-manual-card-entry-in-sap-concur-for-faster-expense-reporting) - 1 comment, 2 upvotes
  - [What efficiencies has SAP Concur brought to travel and expense management in large organizations?](https://www.g2.com/discussions/what-efficiencies-has-sap-concur-brought-to-travel-and-expense-management-in-large-organizations) - 1 comment, 2 upvotes
  - [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) - 6 comments, 2 upvotes
  - [What do Concur customers gain from this acquisition?](https://www.g2.com/discussions/benefit-from-acquisition) - 1 comment, 2 upvotes

- [View SAP Concur pricing details and edition comparison](https://www.g2.com/products/sap-concur/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-04+04%3A09%3A13+-0500&secure%5Bsession_id%5D=445d4d91-7ca5-4379-b295-566393882a02&secure%5Btoken%5D=d0fb95a2e1b5cd1eaac4cf52759b68ebe9253f7d1d4817513f72561759162953&format=llm_user)
## SAP Concur Integrations
  - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews)
  - [ADP HR Assist](https://www.g2.com/products/adp-hr-assist/reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Airbnb](https://www.g2.com/products/airbnb/reviews)
  - [AM](https://www.g2.com/products/am/reviews)
  - [Amex GBT Ovation](https://www.g2.com/products/amex-gbt-ovation/reviews)
  - [AppZen](https://www.g2.com/products/appzen-appzen/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Base SAS](https://www.g2.com/products/base-sas/reviews)
  - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews)
  - [Celigo](https://www.g2.com/products/celigo/reviews)
  - [CloudERP](https://www.g2.com/products/clouderp/reviews)
  - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews)
  - [Deltek Costpoint](https://www.g2.com/products/deltek-costpoint/reviews)
  - [Designcenter](https://www.g2.com/products/designcenter/reviews)
  - [EV Reach](https://www.g2.com/products/ev-reach/reviews)
  - [Expense Report Integration with External Systems](https://www.g2.com/products/expense-report-integration-with-external-systems/reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews)
  - [Informatica Cloud Data Integration](https://www.g2.com/products/informatica-cloud-data-integration/reviews)
  - [Internal](https://www.g2.com/products/internal/reviews)
  - [Lyft Business](https://www.g2.com/products/lyft-business/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Microsoft Dynamics NAV Warehouse Management System](https://www.g2.com/products/microsoft-dynamics-nav-warehouse-management-system/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [MineralTree](https://www.g2.com/products/mineraltree/reviews)
  - [myCWT](https://www.g2.com/products/mycwt/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [Orca-Tool](https://www.g2.com/products/orca-tool/reviews)
  - [Payhawk](https://www.g2.com/products/payhawk/reviews)
  - [Priority ERP](https://www.g2.com/products/priority-erp/reviews)
  - [Python](https://www.g2.com/products/python/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews)
  - [Sabre Mosaic™ Agency Workspace](https://www.g2.com/products/sabre-mosaic-agency-workspace/reviews)
  - [SabreSonic Res](https://www.g2.com/products/sabresonic-res/reviews)
  - [Sage 300](https://www.g2.com/products/sage-300/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [SAP Business ByDesign](https://www.g2.com/products/sap-business-bydesign/reviews)
  - [SAP Business One](https://www.g2.com/products/key-business-soluitions-sap-business-one/reviews)
  - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [TripIt Pro](https://www.g2.com/products/tripit-pro/reviews)
  - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews)
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)
  - [Wipro AutoInsights](https://www.g2.com/products/wipro-autoinsights/reviews)
  - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews)
  - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews)
  - [Zoho WorkDrive](https://www.g2.com/products/zoho-workdrive/reviews)

## SAP Concur Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Invoice Management**
- Capture
- Repository

**Invoice Generation**
- Templates
- Digital Invoices
- Recurring Invoices

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Match Invoices

**Approval **
- Rules
- Workflows
- Submit

**Analytics**
- Due Dates
- KPIs

**Analytics**
- Cashflow
- KPIs
- Payment Tracking

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- ERP
- Account Sync

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top SAP Concur Alternatives
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,472 reviews)
  - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) - 4.3/5.0 (2,356 reviews)
  - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,965 reviews)

