AppZen Reviews & Product Details

I like that AppZen supports a variety of languages and characters, which is pretty useful. I also appreciate how easy it is to integrate new functionalities, like when we managed to integrate a new language such as Japanese in just four weeks. Review collected by and hosted on G2.com.

Configurations could be tricky and not so easy to configure, they are not user intuitive. Review collected by and hosted on G2.com.

Top feature of AppZen that i like is its AI-powered 100% audit coverage for expenses and invoices, it leverages advanced AI to instantly spot fraud, policy violations, and duplicates by cross-referencing against external data sources. Review collected by and hosted on G2.com.

Cost/Value for Smaller Users need to be decreased Review collected by and hosted on G2.com.

If your volume is high, this kind of automation can save huge amounts of manual time. Review collected by and hosted on G2.com.

If you have older ERPs, non-standard invoice formats, or systems that don’t expose needed data cleanly, integration can be harder. Review collected by and hosted on G2.com.

I love AppZen’s AI accuracy and clear flag explanations, which speed up approvals and save time. Review collected by and hosted on G2.com.

A bit of a learning curve for fine-tuning policies and occasional false positives, plus dashboards and custom reports could be more flexible out of the box. Review collected by and hosted on G2.com.

Automation of auditing the travel and expense reports. Review collected by and hosted on G2.com.

User interface doesn't look appealing to me ( personal opinion) Review collected by and hosted on G2.com.

The best thing that I really like about the Appzen tool is how accurate it is with all the finance management activities. it also gets integrated with Concur Expense very well which makes it very easy to use for me since I have to use Concur very frequently. Review collected by and hosted on G2.com.

There aren't a lot of things about Appzen that I dislike but one thing that I do not find very good about this app is its difficulty. There are some features on this app that can take a very long for the user to get their understanding clear about this tool. Review collected by and hosted on G2.com.

There are many things I feel are great about AppZen, this is a program we use everyday and it integrated with Concur with no problems and implementation was painless.

I love how it is looking at the receipt level for items out of policy. This is something that would be nearly impossible to do manually unless I increased headcount.

I also like that when reviewing reports that did not automatically pass, it takes you right to the problem and highlights it so you do not have to dig for it.

AppZen has saved us so much time and we have found many expense report errors that have saved us from mispaying employees.

Our account rep is wonderful and is always available for questions and guides us through adding more policy audits when wanted. Review collected by and hosted on G2.com.

The main thing that I see is that you still need to have Concur open on another screen because comments do not come through to AppZen, so it is possible the employee already addressed why they are out of policy. Review collected by and hosted on G2.com.

It's so easy to use! Appzen's tools and AI helps us tremendously with cross-checking and cross-referencing against our policies and compliances, and saves us tremendous amount of time. Just having Appzen go through the first round of validation process helps us save time and streamline our processes and workflow. Additionally, their reporting/metric/analysis tool is beyond immeasurable. We can download reports and benchmarks with a click of a mouse and filter as needed - but having that '1-click' function to download reports for all stakeholders has been beyond helpfu. Lastly, our CSM partner and support team helps us with their insight, as they are the subject matter for their tool, we are able to strategically and modify our workflow and benchmark. Absolutely fantastic and happy with Appzen's ease of imlementation and ease of integration. We use Appzen daily. Review collected by and hosted on G2.com.

I wish Appzen can improve the AI lead time audit. Review collected by and hosted on G2.com.

AppZen help us partially check those expenses we can't control due to the backlog volume we sometimes have using AI. The accuracy of that its still being review and some enhancements require in order to meet all the requirements our company has Review collected by and hosted on G2.com.

As a company, we have successfully integrated Appzen in 62 countries globally, following extensive piloting in 3 reference countries to ensure smooth deployment. However, what is still unclear is the cost-benefit balance in relation to user experience improvements. Additionally, how Appzen specifically addresses the intricate requirements of the pharmaceutical industry remains to be seen. Lastly, it's paramount to consider the role of our dedicated support team in ensuring successful utilization and application of Appzen. Acknowledging and rectifying these points will be key in our ongoing journey. Review collected by and hosted on G2.com.

AI flags high risk items so that auditing T&E reports saves hours when compared to auditing them manually. Expense workbench is very user friendly and easy to navigate. Customer support is also quick to respond to issues. Review collected by and hosted on G2.com.

As with any AI, the AI is only as good as how it's configured. There are recurring false positives in same categories. This has been brought up to Appzen but developers are slow to make updates. Review collected by and hosted on G2.com.