---
title: OrgChart Reviews
meta_title: 'OrgChart Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 289 reviews by the users' company size, role or industry
  to find out how OrgChart works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 289
  scale: '5'
date_modified: '2026-07-16'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# OrgChart Reviews
**Vendor:** OrgChart  
**Category:** [Org Chart Software](https://www.g2.com/categories/org-chart)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 289
## About OrgChart
OrgChart is a leading org chart automation and workforce planning solution, built for HR professionals and the people leaders they support. OrgChart seamlessly integrates employee data from multiple sources, including over 50 HR systems, allowing for an always-accurate, and visually sophisticated org chart. Once connected, easily keep charts up to date without any manual effort – at any time – by scheduling automated syncs or updating charts with one simple click. OrgChart simplifies the complexity of HR work, providing unparalleled visibility into an organization’s personnel, and surfacing valuable insights for strategic decisions about future organizational structures. OrgChart is trusted by thousands of organizations worldwide across multiple industries – from non-profits, government agencies, and educational institutions – to Fortune 500 companies.



## OrgChart Pros & Cons
**What users like:**

- Users value the **ease of use** of OrgChart, enjoying a smooth transition and quick setup for any organization. (42 reviews)
- Users value the **ease of use** of OrgChart, appreciating its seamless integration and quick updates for complex charts. (39 reviews)
- Users appreciate the **smooth transition** to OrgChart, with quick setup and effective org chart management capabilities. (34 reviews)
- Users find the **user-friendly interface** of OrgChart enhances efficiency and keeps teams aligned with updated information. (33 reviews)
- Users highlight the **implementation ease** , praising helpful support that ensures a smooth transition to OrgChart. (25 reviews)
- Users appreciate the **quick and responsive customer support** of OrgChart, always receiving prompt and helpful assistance. (23 reviews)
- Customization (21 reviews)
- Easy Implementation (20 reviews)
- Easy Integration (19 reviews)
- Easy Setup (19 reviews)

**What users dislike:**

- Users report a **steep learning curve** with OrgChart, feeling overwhelmed and lacking adequate training and guidance. (20 reviews)
- Users find the **complexity of organization and formatting** in OrgChart makes navigation and adjustments difficult and time-consuming. (11 reviews)
- Users find OrgChart to be **not intuitive** , often requiring manual input and adjustments for a better experience. (11 reviews)
- Users report a **steep learning curve** with OrgChart, making it challenging to utilize its full capabilities effectively. (10 reviews)
- Users find OrgChart to be **not user-friendly** , with a confusing interface and steep learning curve for non-coders. (8 reviews)
- Users find the **limited customization** options in OrgChart somewhat restrictive, affecting the flexibility of their designs. (7 reviews)
- Difficult Setup (6 reviews)
- Intuitiveness (6 reviews)
- Users find OrgChart has a **learning difficulty** due to its complex coding requirements and terminology challenges. (6 reviews)
- Difficult Navigation (4 reviews)

## OrgChart Reviews
  ### 1. OrgChart has superb customer support and is a great platform overall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about OrgChart?**

Very user friendly; visually appealing; fantastic and excellent customer support

**What do you dislike about OrgChart?**

Can be a bit difficult to navigate but otherwise I really have no complaints.

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart provides us with an easily visible way to visually demonstrate the members of our organization and the various branches, teams, departments that make up this organization

**Official Response from Kimberlee Henry:**

> Thank you for sharing your experience! We're pleased to hear that you find OrgChart user-friendly, and that you had such a great experience with our customer support as well. We strive to provide customers with an exceptional experience, so it's wonderful to hear that we are meeting the high standards we hold ourselves to. Thank you for noting your experience on navigation too. Our Customer Support is always available to answer any questions or walk you through anything again, so please don't hesitate to reach out. 

Thank you for your partnership and trust in OrgChart.

  ### 2. OrgCharts in seconds

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fiona N. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about OrgChart?**

It's synced with our HRIS allowing us to have accurate up to date org charts at any given time

**What do you dislike about OrgChart?**

Some things like creating a new view can be difficult as it's not right infront of you - have to do some digging

**What problems is OrgChart solving and how is that benefiting you?**

Our old tool took about 90 minutes to create a standard org chart, now it's a matter of logging in and we have accurate up to date orgcharts easy to download and share

  ### 3. My implementation with OrgChart was very successful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelby T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about OrgChart?**

I had an exceptional experience with the staff throughout my journey. From the outset, Ryan Berg astutely handled my sales call, demonstrating kindness and prompt responsiveness to my inquiries. The proficiency continued with Francois Smit, who expertly oversaw my implementation process. Collaborating with him was an absolute delight. Despite my hectic schedule in recent weeks, Francois orchestrated our implementation meetings flawlessly, ensuring every moment was productive and valuable. Their dedication and competence truly elevated my overall experience.

**What do you dislike about OrgChart?**

While the program offers comprehensive training that led to successful outcomes, I can't help but notice its somewhat bulky nature. Even as a proficient technology user, I anticipate a learning curve to navigate the program seamlessly. Despite my confidence, I foresee that it might take some time to achieve the level of ease I desire.

**What problems is OrgChart solving and how is that benefiting you?**

We previously used OrgPlus, but they stopped carrying government accounts. My previous support team member at OrgPlus recommended OrgChart to accomplish the same functions. We will use OrgChart to display employee data for planning by our C-Suite team. In addition, we will synchronize it to SharePoint to serve as an org chart and directory display for our staff.

  ### 4. Automated org chart that connects with UKG, YAY!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about OrgChart?**

We were on the search for an Org Chart system that could integrate with our HRIS so we could move away from the manual process of updating our org chart monthly. This has been the best component about the OrgChart software. It really saves so much time, having a daily refresh of information send over from UKG.

**What do you dislike about OrgChart?**

There could be some improvement to the implementation process. There should be weekly meetings already scheduled and clear deliverables set. Also more insight and notification on bug fixes in the system

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart is resolving our data intergrity issues and streamlining visualization of changes into the organization.

  ### 5. Amazing Set Up and Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2024

**What do you like best about OrgChart?**

The set up and training for OrgChart was incredible. Our trainer was so helpful, patient, and so knowledgable in the system. My colleague and I feel like we're almost experts with the amount of knowledge he transferred over to us. The system itself is also easy to use, very customizable and creates clean, professional looking org charts.

**What do you dislike about OrgChart?**

So far there is nothing I dislike about OrgChart. :)

**What problems is OrgChart solving and how is that benefiting you?**

We used to have to do manual org charts on Visio that took hours to make it look professional enough for our leadership team. With OrgChart, it is taking mere minutes creating org charts. Such a huge time saver! :)

  ### 6. Great Customer Service - Jonathan Arana

**Rating:** 3.5/5.0 stars

**Reviewed by:** erin p. | HR Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about OrgChart?**

Jonathan Arana was always quick to schedule a meeting when help was needed and you could tell he really knew the platform

**What do you dislike about OrgChart?**

There were some technical issues, and it was sometimes hard to hear because of the microphone. The audio sounded slow and staticy at times.

**What problems is OrgChart solving and how is that benefiting you?**

Succession planning

**Official Response from Andrew Zimmerman:**

> Thank you for sharing your experience! We're glad to hear that Jonathan provided helpful support. We're sorry to hear about the technical issues with the microphone and will work to ensure better audio quality in the future.

  ### 7. Wonderful customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy S. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about OrgChart?**

Easy to use, navigate and visually appealing.

**What do you dislike about OrgChart?**

So far there are none, are ask is pretty simple.

**What problems is OrgChart solving and how is that benefiting you?**

Currently, we are manually updating our Org chart in PowerPoint. This product is making is manual free, which means less errors and an instant Org chart.

  ### 8. OrgChart is a timesaver!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marissa  G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about OrgChart?**

I love that it is connected to our ADP System and it was super easy to set up. Now, everything is automated! I literally press a button and VOILA! I have an Org Chart that is accurate and it looks good! I get quick support anytime I have a question!

**What do you dislike about OrgChart?**

At this time, there is nothing I dislike.

**What problems is OrgChart solving and how is that benefiting you?**

We were spending hours on manual creation, now I know it's accurate and it is 100% auomated so it not only looks nice but it's accurate and I can have up to date data on demand.

  ### 9. Francois was a pleasure to work with and made the setup process simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about OrgChart?**

The ability to sync with Dayforce was a lifesaver, and I like the granular control over the aesthetics of the charts.

**What do you dislike about OrgChart?**

The UX definitely needs some work. Trying to hunt down a specific menu option takes much longer than it should. As an example, finding "FIle Manager" took me a very long time when I was looking for it and couldn't remember it's location.

**What problems is OrgChart solving and how is that benefiting you?**

We had to manually adjust out org charts with every new hire and term in visio. This software eliminates the need for 1 entire FT position.

  ### 10. OrgChart Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about OrgChart?**

I like the display options and the fact that it integrates with our HRIS System.

**What do you dislike about OrgChart?**

I think navigating the tools to edit things can be a bit tricky. Unless I don't know how, there isn't an easy way to move someone up on the org. chart.

**What problems is OrgChart solving and how is that benefiting you?**

It allows a much cleaner view of our organization. Like that you can click into it to get to more layers. I like that you can model what an organization could look like as well.

  ### 11. Thorough and efficient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danella A. | Technology Portfolio Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about OrgChart?**

Easy chart generation and update from an Excel source document. Ability to show dotted line reporting and highlight additional aspects of staff via box style options.

**What do you dislike about OrgChart?**

A bit challenging to including additonal information not generated from source document.

**What problems is OrgChart solving and how is that benefiting you?**

Support with creating link for intranet posting.

  ### 12. Org Chart Implementation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2024

**What do you like best about OrgChart?**

The offerings and customer support, ease of integration, ease of implementation

**What do you dislike about OrgChart?**

The number of features is a lot
Ease of use takes time.
Frequency of use

**What problems is OrgChart solving and how is that benefiting you?**

It gives a nice overview and summary of what you're looking for.

**Official Response from Kimberlee Henry:**

> Thank you for your feedback! We're pleased to hear that you find our offerings and customer support valuable, and that OrgChart provides a nice overview and summary of what you're looking for. We understand that the number of robust features can be overwhelming, especially at the start, and we appreciate this feedback as well. We're continuously working to enhance our customers' experience in all areas, and so feedback like this helps to shape future improvements and processes. 

  ### 13. Org Chart is useful for painting a picture

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about OrgChart?**

creating printable org charts and ability to make scenarios

**What do you dislike about OrgChart?**

not very intuitive with scenario or creating new org charts

**What problems is OrgChart solving and how is that benefiting you?**

it allows us to have a visual reprentation of our team

  ### 14. Easiest implementation ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tori G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about OrgChart?**

The implementation was so quick and easy. Prior to OrgChart, we were manually updating a home-made chart in Visio. It was incredibly time consuming and was difficult to maintain accuracies. With OrgChart, all changes are fully integrated and automatically updated when processed in our HRIS platform. Its entirely hands-off and has saved us so much time.

**What do you dislike about OrgChart?**

I have not yet found a single thing to dislike.

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart helps us provide a maintenance-free org chart for our employees. This has removed many hours of manual updates and we can trust that the integration will feed the updates from our HRIS platform into OrgChart.

  ### 15. Great recent service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** March 13, 2024

**What do you like best about OrgChart?**

Connected to ADP, Easier to use than Vizio.

Most recent great Customer Support by Tony Rodriguez. Tony was fantastic and went above and beyond in his response.

**What do you dislike about OrgChart?**

Formulas are difficult not too much help or guidence around it. Difficult to do more complex things. Great for basic org charts.

**What problems is OrgChart solving and how is that benefiting you?**

It connects to ADP and allows me to pull org charts at a fairly rapid pace when requested

  ### 16. Versatile and easy to customize

**Rating:** 4.5/5.0 stars

**Reviewed by:** Suzanne V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about OrgChart?**

We love the amount of customization you have access to; from visual components to the mechanics of the chart, you can do pretty much anything you can think of to your data. We were able to adjust some reporting structure that feeds in from our ADP product to reflect a more accurate organizational chart. You can make the chart simple and clean or use many of the features to change colors, add flags, and change box styles. It was really impressive how much you can do! The customer support from start to finish was phenomenal!

**What do you dislike about OrgChart?**

It does require some learning on the Admin side, but once you have that under control, it's easy.

**What problems is OrgChart solving and how is that benefiting you?**

Our current HRIS has a very limited org chart function that just isn't useful. Our leadership like to review an org chart on a regular basis and up until OrgChart Now we were doing it manually in PowerPoint.

**Official Response from Brandy Emesal:**

> Dear Suzanne,

Thank you so much for your glowing review! We are absolutely thrilled to hear how much you love the customization options of OrgChart. We've worked hard to provide a versatile and flexible platform that can be tailored to meet our clients' diverse needs, and it's great to see that it's paying off for organizations like yours.

You're absolutely right, understanding the admin side of our software can initially require some time, but we are glad to hear that once you had this under control, it became easier. Our aim is always to make our products as user-friendly as possible, and we continuously work on improving our training and support materials to help users during the learning process — integrated org chart automation is so nuanced!

We're so pleased to know that OrgChart is solving the issues you had with your HRIS's limited org chart function, and that it has proven a useful tool for your leadership team. The fact that you no longer have to manually update your org charts in PowerPoint is precisely the kind of efficiency we hope to bring to our users.

Your positive words about our customer support truly warmed our hearts. We take great pride in our customer service, and knowing that you felt supported from start to finish reaffirms the value of our commitment to our clients.

Thank you once again for sharing your OrgChart experience. Your feedback helps us continue to improve and serve you better.

Happy charting,
The OrgChart Team

  ### 17. A Comprehensive Review of Org Chart Now Is Awesome product for Small and Mid-scale companies.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prashant K. | HRIS Technical Specialist , Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2023

**What do you like best about OrgChart?**

Visual representation: OrgChart allows users to create visually appealing and interactive organizational charts, making it easier to understand the structure and hierarchy of an organization at a glance.

Easy editing and customization: Users can easily add, remove, or move positions and employees within the organizational chart. It offers intuitive drag-and-drop functionality, making it simple to modify the chart as the organization evolves.

Data integration: OrgChart often integrates with other software systems, such as HR management tools or databases, allowing for seamless importing and updating of employee information. This integration saves time and ensures data accuracy.

Collaboration and sharing: OrgChart enables multiple users to collaborate on creating and editing charts, facilitating teamwork and reducing redundancy. Additionally, charts can be shared across the organization, ensuring everyone has access to the most up-to-date information.

Advanced features: Depending on the specific software version, OrgChart may offer additional features such as reporting capabilities, customizable templates, analytics, and integration with other business systems. These features enhance the functionality and usefulness of the tool.

**What do you dislike about OrgChart?**

Complexity for large organizations: Organizational charts can become complex and unwieldy, especially for large organizations with numerous departments, positions, and reporting relationships. Accurately representing and maintaining the chart's complexity may require significant effort.

**What problems is OrgChart solving and how is that benefiting you?**

Planning workforce, 

Effective Reporting lines

Effective management

**Official Response from Brandy Emesal:**

> Dear Prashant,

Thank you for your insightful and detailed review! We are truly pleased to hear that you've found great value in OrgChart's visual representation, easy editing and customization, seamless data integration, and advanced features. Your comprehensive feedback helps us understand where we excel and offers key insights into how we can further improve.

The fact that our software is aiding in workforce planning, defining effective reporting lines, and enhancing management efficiency in your organization is exactly what we aim for. Our team is dedicated to helping small to mid-scale companies such as yours streamline their organizational planning and make informed decisions.

We acknowledge your concern about the potential complexity of OrgChart for larger organizations. Rest assured, we continually strive to enhance the user experience and maintain ease-of-use, irrespective of the organization's size. Your feedback will surely guide us in future development.

Finally, we're thrilled that our tool is fostering collaboration and sharing within your team, leading to a more unified and well-informed workforce. This is one of the key areas we wanted to impact with OrgChart, and it's gratifying to know we've achieved this for your company.

Thank you again for your wonderful review, Prashant. We look forward to continuing to serve your organizational needs.

Happy charting,
The OrgChart Team

  ### 18. Great program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda P. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2024

**What do you like best about OrgChart?**

I like the presentation and how its easy to use.

**What do you dislike about OrgChart?**

So far we are enjoying all aspects of OrgChart.

**What problems is OrgChart solving and how is that benefiting you?**

Elliminating manual entry, and saving man power.

  ### 19. A simple easy experience -better than what we had, but still room for improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kevin M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about OrgChart?**

Thes ease of it tying directly into ADP and pulling the information has made it a much better experience for keeping up-to-date than our previously manually kept org charts.

**What do you dislike about OrgChart?**

One feature that I wish were just included with OrgChart and not added as an extra cost is the ability to look back at what the OrgChart was on a specific day in time. There has been a couple of instances where this would have been helpful for me, but not enough so that the extra cost is justifiable.

**What problems is OrgChart solving and how is that benefiting you?**

It has made the process of keeping an accurate org chart significantly easier than it was in the past. There has been added features along our time with OrgChart that have also made it easier to function. For example, the added capabilities with appending the file have been a very useful feature for us to this point.

**Official Response from Brandy Emesal:**

> Hi Kevin,

Thank you for taking the time to share your feedback on G2 about OrgChart. We're delighted to hear that our integration with ADP has helped in keeping your org charts updated, saving you from the hassles of manual updates. It's great to see that OrgChart has significantly simplified the process of maintaining an accurate org chart for your organization — the added capabilities with appending the file have proven useful to many of our clients.

We acknowledge your thoughts on the feature of looking back at the OrgChart on a specific day in time. It is indeed a useful feature, and we have noted your comment on its accessibility. We are continuously working on making all our features cost-effective and beneficial to our clients.

Your feedback is incredibly helpful as we strive to improve our services and features based on what our clients need most. Thanks again, and feel free to reach out to us at support@theorgchart.com with any other thoughts or suggestions.

Happy Charting!

The OrgChart Team

  ### 20. Easy to Use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about OrgChart?**

Easy to use & integrate with our HRIS. Customer support is always great and happy to help!

**What do you dislike about OrgChart?**

There are too many features it seems. As someone who had to teach themselves how to use it, it can be overwhelming at times.

**What problems is OrgChart solving and how is that benefiting you?**

Able to create company-branded org charts easily

  ### 21. The service is extraordinary!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brigit Q. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about OrgChart?**

That I can create a large company wide org chart very quickly. Customer service was absolutely amazing as well.

**What do you dislike about OrgChart?**

I don't use it as often as I would like.

**What problems is OrgChart solving and how is that benefiting you?**

Our payment problem. The service is fast and solution based.

  ### 22. Excellent product and service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dottie A. | D, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2023

**What do you like best about OrgChart?**

Org chart connects to our payroll system and seamlessly brings the data into the org charts.  You can create pretty much any kind of chart you need with this tool.  Lots of data from our payroll system can be included in the chart depending on who your audience is.

**What do you dislike about OrgChart?**

I have not found anything that I dislked about OrgChart.  It is a seamless application to our payroll system and I couldn't be happier to not have to do the charts by hand.  Awesome product!

**What problems is OrgChart solving and how is that benefiting you?**

By offerifng this product, I no longer have to update org charts manually.  They were also able to customize the look and feel of the charts that is difficult to do in other programs.

  ### 23. Implementation was VERY helpful and responsive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike M. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about OrgChart?**

the flexibility it provides us not only currently, but the ability to change and modify as time and business needs change

**What do you dislike about OrgChart?**

Took awhile to solve for getting pictures up and running from Workday, so that took more time than expected.

**What problems is OrgChart solving and how is that benefiting you?**

Workday provides a very limited Org Chart with no real configurability. OrgChart gives us back the adabtability to changing business uses that we need

  ### 24. OrgChart Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2023

**What do you like best about OrgChart?**

That it integrates with ADP. This makes the process so much easier, as any information updated in ADP flows to the chart pretty seamlessly.

**What do you dislike about OrgChart?**

Nothing to dislike really. I was a little intimidated by how complex it can get, but we stuck to mostly basic functions and support seems readily available.

**What problems is OrgChart solving and how is that benefiting you?**

We were previously using a PowerPoint presentation to maintain our OrgChart and a separate PDF as a directory. As our company has grown it became too difficult maintaining these manually. OrgChart removes the need for 95% of the manual entry, and can now act as both an OrgChart and a directory, and we mostly need to just make updates in ADP. There are a few things we will still need to manually manage, but that's just because they exist outside of any integration software, and OrgChart has made it easy to manage that 5%.

**Official Response from Brandy Emesal:**

> Hi Ashley,

Thank you so much for your detailed review! It's a pleasure to hear that you've found our integration with ADP to be seamless and beneficial. We understand that the complexities of a software like OrgChart can sometimes seem intimidating, but we're glad to know you've found our support to be readily available when needed.

Your experience transitioning from PowerPoint and PDF presentations to OrgChart resonates with the journey of many of our clients. We're pleased to see that OrgChart has eased much of the manual entry for you, making it a combined solution for your organization's structure and directory. Like any automation in today's AI-powered world, we appreciate you adding the human touch to create org charts that shine for your org — we bet they appreciate it too! 

Please don't hesitate to reach out if you need further assistance. Your feedback is invaluable to us, and we're committed to making your experience with OrgChart even better.

Happy charting,
The OrgChart Team

  ### 25. Great OrgChart Platform That Has Steadily Evolved with User-Friendly Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sam S. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 14, 2023

**What do you like best about OrgChart?**

The platform has improved 100% in terms of how intuitive it is. For the most part, our organization doesn't update or modify much on a regular basis, we allow the data feed from our HRIS to update the system. Originally, any modifications were very difficult and since we rolled the platform out, OrgChart Now has done a great job of making it more intuitive.

**What do you dislike about OrgChart?**

When I have questions, I always prefer being able to get real-time support because when I find time in my busy schedule to dedicate to working on something, I want to achieve whatever outcome I'm striving for. Customer service is primarily done through email and appointment setting when a chat feature or phone line would be a better solution for real-time support.

**What problems is OrgChart solving and how is that benefiting you?**

We use the platform as a traditional org chart display made available to the entire company. I have not explored any additional features beyond this functionality.

  ### 26. Great expreince!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Liliana G. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about OrgChart?**

Having a direct feed from our HRIS is such a time saver!

**What do you dislike about OrgChart?**

Wish I could edit how the org chart will export to PDF, the view.

**What problems is OrgChart solving and how is that benefiting you?**

Automatic org chart generation.

  ### 27. Aesthetically pleasing results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camille M. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about OrgChart?**

the customizable fields to include depending on what you need the present; the look  & feel of the end result.

**What do you dislike about OrgChart?**

I feel is a bit complicated to edit the settings  on your own but once you learn how to do it, it gets easier. 
Our implementation specialist (Francois Smit) has been more than available to help guide us and achieve what we need

**What problems is OrgChart solving and how is that benefiting you?**

We did not have it easy when it came to present company wide org charts, we madre our org charts mostly manually.  This tool has definitely made it possible and we are now able to have the information we need faster. Not to mention it looks very nice

  ### 28. OrgChart Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Heidi W. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about OrgChart?**

Seamless integration with ADP and also the ability to refresh on the spot.

**What do you dislike about OrgChart?**

Feature rich, but could be overwhelming to a new user.

**What problems is OrgChart solving and how is that benefiting you?**

Eliminates all manual efforts

  ### 29. Amazing Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2024

**What do you like best about OrgChart?**

No more manually updating our org chart.  Very easy to navigate and intuitive to use.  Implementation and support has been great so far.  Very customizable.

**What do you dislike about OrgChart?**

Limited by the fields that can be pulled from ADP

**What problems is OrgChart solving and how is that benefiting you?**

Planning for growth and scalability.

  ### 30. Very pleasant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about OrgChart?**

I enjoy how easy it is to navigate through OrgChart and how it is updated immediately. I also like that I have the ability to adjust any orgchart as needed.

**What do you dislike about OrgChart?**

It's a little difficult to setup templates, but nice that once you create them you don't have to worry.

**What problems is OrgChart solving and how is that benefiting you?**

Saving time on not having to manually make each org chart.

  ### 31. Integrates with ADP but difficult to customize

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2024

**What do you like best about OrgChart?**

Works with ADP Payroll and Customer Service

**What do you dislike about OrgChart?**

It is difficult to try to figure out how it works to customize it.  It is not intuitive for the user.

**What problems is OrgChart solving and how is that benefiting you?**

Quick view of organization due to integration with payroll

  ### 32. Excellent experience. The customer support was fantastic by every person involved.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sami A. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about OrgChart?**

The seamless navigation with ranges of complexity based on desire.

**What do you dislike about OrgChart?**

The learning curve to learn the capabilities

**What problems is OrgChart solving and how is that benefiting you?**

Salary totals / Current up to date org charts / identifying broken reproting relationships

  ### 33. Great product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about OrgChart?**

It connects with ADP and makes a seamless, efficient process for us. The refresh, autoarchive, planning and charting customization are really helpful in a large organization.

**What do you dislike about OrgChart?**

We like everhting about it!  We have not experienced anything that has caused an issue.  The team, the program, and the possibilities for strategic planning are all excellent.

**What problems is OrgChart solving and how is that benefiting you?**

We previously had a standalone program that did not connect to our HRIS.  This was a manual process to update our company photo directory and our organizational growth has made the manual program become inefficient for us.  The connector into ADP eliminates a lot of time and effort spent to update an ever-changing directory.  We're really looking forward to the efficiencies!

  ### 34. I've had a positive experience with orgcchart now

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about OrgChart?**

I like the flexibility of bringing in data from multiple sources

**What do you dislike about OrgChart?**

Some of the features on not intuitive and require additional research

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart has been useful in providing leaders with a comprehensive snapshot of their team, including open positions.

  ### 35. Easy to use software for organizational charts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about OrgChart?**

Integration with ADP is the best feature of this product. It's so easy to use and to implement..

**What do you dislike about OrgChart?**

Some of the configuration options are more complex than we need.

**What problems is OrgChart solving and how is that benefiting you?**

helping our staff to visualize the team composition as we are a remote-first, matrixed organization.

  ### 36. Gives me the options I need

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about OrgChart?**

Connected to HRIS to everything is automatically synced

**What do you dislike about OrgChart?**

It is not very intuitive so it makes it difficult to figure out how to do new things

**What problems is OrgChart solving and how is that benefiting you?**

Takes away the time for manually creating org charts so I can spend that time on something else (for the most part sometimes I still have to make manual edits in Adobe such as if someone needs to see consultants not included in our HRIS)

  ### 37. OrgChart has been a game saver in terms of saving time manually creating org charts.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about OrgChart?**

I like the seamless connection to Workforce Now

**What do you dislike about OrgChart?**

In Workbench mode, if you delete an employee there's no way to get them back unless you start over.

**What problems is OrgChart solving and how is that benefiting you?**

Savings time and I can build out org charts for workforce planning purposes

  ### 38. Matt D was super helpful, patient and informative.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** April 18, 2024

**What do you like best about OrgChart?**

It was very easy to schedule time to review my question/issue with OrgChart support and Matt D was super responsive and showed me exactyly what I needed to do.

**What do you dislike about OrgChart?**

I don't have anything negative to state at this time.

**What problems is OrgChart solving and how is that benefiting you?**

Showing supervisor/org hierarchy

  ### 39. Lifesaver!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Diane P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about OrgChart?**

I have OrgChart linked to my payroll provider so I just have to click on refresh to have an up to the moment org chart.  I receive org chart requests all the time but I can easily pull what I need for that specific request in just a few minutes.  Previously I maintained a document that was time consuming to update.

**What do you dislike about OrgChart?**

Take the training they provide seriously.  You can make amazing org charts to meet any request thrown at you.  I wish I knew about OrgCharts years ago, it would have saved me hours of work.

**What problems is OrgChart solving and how is that benefiting you?**

We need org charts for our development business and OrgChart allows me to slice the organization to meet those unique demands.  It saves me hours of updating an outside document because it is linked with our payroll database.

  ### 40. The Best Org Chart Program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2024

**What do you like best about OrgChart?**

The OrgChart program is dynamic and uses logic to present the best org chart.

**What do you dislike about OrgChart?**

I yet to find something I don't like about this program.

**What problems is OrgChart solving and how is that benefiting you?**

The usual updated org chart task and org charts for buiseness projects.

  ### 41. We love OrgChart & all the ways we can use for our business this is a great way to show visual data.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tanya W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about OrgChart?**

Easy to customize to meet our org needs.

**What do you dislike about OrgChart?**

Nothing so far. Everything has been easy

**What problems is OrgChart solving and how is that benefiting you?**

Providing easy views of our entire org. With us having the opportunity to break down all the way to the 1st level managers.

  ### 42. Interactive Easy to Use System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Keri S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about OrgChart?**

Direct connection to the ADP HR/Payroll system we are using and ease of use. The interactive PDF is so easy to use and we save it regularly so we have historical records to look back on.

**What do you dislike about OrgChart?**

I wish that we could use the system for point in time, it would be great if we could adjust the date of the org chart we would like to see at that point in time.

**What problems is OrgChart solving and how is that benefiting you?**

Manual creation of org charts that are time-consuming. It is critical to have an easy-to-use solution that is updated with the data in our ADP HRIS system. OrgChartNow saves us many hours, we previously had to manually update a PPT.

  ### 43. From Manual to Automatic Org Charts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Denise M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about OrgChart?**

We previously used an Excel spreadsheet to track our employees in an org chart, which was very tedious, time-consuming, and prone to human error. The connection between our payroll systemand org chart now made all those pain points go away. As soon as we update our HRIS it automatically updates org chart now. The downloading is also a nice feature, right into your preferred format, i.e. word, PowerPoint, pdf, etc.

**What do you dislike about OrgChart?**

I found it difficult to create templates myself and decided to contact the service center instead. The nice thing is they get back to you very quickly. I usually submit a ticket for a call back and it only take a few minutes for a return call.

**What problems is OrgChart solving and how is that benefiting you?**

We programmed it to where it provides us with actual and target headcounts, so we always have an easy quick view of what departments are over or understaffed and what our headcounts in the different departments are.

  ### 44. Excellent accessory to our company.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adriann R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about OrgChart?**

I love that it links directly to our HRIS and updates automatically, causing very little to no maintenance.

**What do you dislike about OrgChart?**

Learning the system is a bit tricky, but once you have it then it makes sense.

**What problems is OrgChart solving and how is that benefiting you?**

Manual work of updating Visio Org Charts and far more accurate.

  ### 45. OrgChart Now - Fast and Easy Org Charts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about OrgChart?**

I like how with the itnegration to our HRIS the Org Charts are live real time data and updates that make it quick and easy to pull organization charts.

**What do you dislike about OrgChart?**

Our current downside is that our metadata from HRIS does not include vacancies or dotted line reporting, as a restriction of our HRIS. Therefore, OCN requires supplemental reports maintained or manual manipulation to add

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart solves the problem of having to create hierarchial charts in a microsoft tool or other. It allows for multiple users to be able to extract charts and plan for organizational changes in real time without impacting the current structure.

**Official Response from Brandy Emesal:**

> Hi there,

Thank you for taking the time to share your experiences with OrgChart on G2. We're thrilled to hear that the integration with your HRIS and the real-time data updates have made creating organizational charts quicker and easier for you — that's exactly what we're here to do!

We understand your point about the limitations of your HRIS when it comes to displaying vacancies and dotted line reporting. While we're always working on ways to make our software more adaptable to the unique needs of each customer, there are indeed cases where the limitations lie within the systems we integrate with. We appreciate your understanding on this issue.

Nevertheless, your feedback regarding the need for manual manipulation to add supplemental reports or vacancies has been noted. We strive to minimize manual intervention and automate processes as much as possible, and your insight helps us target areas for potential improvement.

It's fantastic to hear that OrgChart is helping your team to plan for organizational changes in real time, while keeping your current structure intact. We're committed to making organizational charting as straightforward and accessible as possible.

Once again, thank you for your valuable review. Your feedback helps us to improve our service, and we're grateful for customers like you. Don't hesitate to reach out if you have any more thoughts or suggestions!

Happy charting,

The OrgChart Team

  ### 46. This is application seems like it was design just for our company needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gene  M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about OrgChart?**

After going through 4 companies looking for a company that can fulfill our needs seems unreal. Our business is not the typical company with our setup. It looks like Orgchart Now design this application specifically for our company. my supervisor is very excited about what you have done.

**What do you dislike about OrgChart?**

Currently, there is nothing that I dislike about the application. We are just signing up with OrgChart Now. I only have one hang-up on the application. I am anxious to get to know how to use the application more.

**What problems is OrgChart solving and how is that benefiting you?**

We were currently using Powerpoint to produce our Orgchart. We were doing everything manually. which caused errors that we couldn't have due to where our org chart was being submitted to.  Orgchart Now is able to communicate with ADP which everything would be displayed correct.

  ### 47. Easy Organization Charts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2024

**What do you like best about OrgChart?**

The ease of beijg able to add employee cafds wherever with their employee photo.

**What do you dislike about OrgChart?**

Pricing increased on the year to year, luckily was under contract to continue same pricing

**What problems is OrgChart solving and how is that benefiting you?**

Boards requirement to visually see the hierarchy to our organization

  ### 48. Good product, needs some UI work.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike J. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2023

**What do you like best about OrgChart?**

It is very customizable and has a ton of options to set the org chart exactly how you want it.

**What do you dislike about OrgChart?**

The UI needs a bit of work as it can be a bit clunky and looks dated. It doesn't detract from the strengths, just could use some work.

**What problems is OrgChart solving and how is that benefiting you?**

We needed something to pull our users from Azure and turn it into an org chart, this works great for that.

  ### 49. Started on Prem - moved to cloud to link to ADP

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about OrgChart?**

Set it and forget with the ADP hooks in place.  Automatically allows creation.

**What do you dislike about OrgChart?**

There are some places we would like more control over security and administration, but for this purpose it is fine.

**What problems is OrgChart solving and how is that benefiting you?**

Easy insight into current and proposed staffing structures.

  ### 50. Nice company to work with

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2024

**What do you like best about OrgChart?**

It makes our HR job easier. Great technology.

**What do you dislike about OrgChart?**

So far can't find any drawbacks. Everything looks fine.

**What problems is OrgChart solving and how is that benefiting you?**

We use automated organizational charting.


## OrgChart Discussions
  - [What is the best free program to create an organizational chart?](https://www.g2.com/discussions/what-is-the-best-free-program-to-create-an-organizational-chart)
  - [What is the best Microsoft program for organizational charts?](https://www.g2.com/discussions/what-is-the-best-microsoft-program-for-organizational-charts)
  - [What is organizational chart software?](https://www.g2.com/discussions/what-is-organizational-chart-software)
  - [What is the best software for org charts?](https://www.g2.com/discussions/what-is-the-best-software-for-org-charts)
  - [What have you found the most beneficial feature of Org Chart?](https://www.g2.com/discussions/what-have-you-found-the-most-beneficial-feature-of-org-chart) - 1 upvote

- [View OrgChart pricing details and edition comparison](https://www.g2.com/products/orgchart/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-16+12%3A55%3A51+-0500&secure%5Bsession_id%5D=f263078d-fbd4-41ce-8c81-3860496caed6&secure%5Btoken%5D=d6d972e2fe5b58d3bbd342b03507fdb91c9a97eb35e6383102fd746069ae5323&format=llm_user)
## OrgChart Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Cornerstone HR](https://www.g2.com/products/cornerstone-hr/reviews)
  - [Dayforce](https://www.g2.com/products/dayforce/reviews)
  - [Deel Local Payroll, powered by PaySpace](https://www.g2.com/products/deel-local-payroll-powered-by-payspace/reviews)
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  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews)
  - [ICIMS](https://www.g2.com/products/icims/reviews)
  - [Jemini](https://www.g2.com/products/jemini/reviews)
  - [Jobvite](https://www.g2.com/products/jobvite/reviews)
  - [Lever](https://www.g2.com/products/lever/reviews)
  - [Lucca](https://www.g2.com/products/lucca/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [OrangeHRM](https://www.g2.com/products/orangehrm/reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
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  - [PeopleHR On-Premise](https://www.g2.com/products/peoplehr-on-premise/reviews)
  - [Sage People](https://www.g2.com/products/sage-people/reviews)
  - [Signify HR Software](https://www.g2.com/products/signify-hr-software/reviews)
  - [Thrive TRM](https://www.g2.com/products/thrive-trm/reviews)
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  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## OrgChart Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**Logistics**
- Integration
- Analytics
- Export
- Upload
- Employee Directory

**Basics**
- Reporting
- Interoperability
- Performance

**Reports**
- Score Cards
- Customizability
- Graphs and Charts
- Dashboards

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Editing & Design**
- Drag-and-Drop
- Update
- Customize
- Details
- Restructure

**Additional Functionality**
- Portal
- Mobility
- Dashboard

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Generative AI**
- AI Text Summarization

**Content**
- Automation
- File Sharing

**Generative AI**
- AI Text-to-Image
- AI Text Generation
- AI Image-to-Text

**Agentic AI - Org Chart**
- Cross-system Integration
- Proactive Assistance

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

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