Cornerstone HR Reviews & Product Details

Cornerstone HR is designed to drive smarter workforce decisions. Manage people data across the globe and extend legacy HR with a single, modern experience. Quickly and cost-effectively centralize employee data, improve workforce reporting, and engage your employees. Extend and connect your HR solutions with a robust set of integrations, APIs, and developer documentation.  Save money and resources by going live in a matter of weeks! Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone serves over 7,000 customers and 140 million users and is available in 186 countries and 50 languages. For more information, visit www.cornerstoneondemand.com.

Seller

Cornerstone OnDemand

Discussions

Cornerstone HR Community

Languages Supported

Afrikaans, Arabic, Belarusian, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Central Khmer, Korean, Latvian, Lithuanian, Malayalam, Macedonian, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

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User Insights

Average based on 19 real user reviews.

Perceived Cost

$$$$$

Cornerstone HR Integrations

(1)

Integration information sourced from real user reviews.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

7/9/2026

"Highly Customizable, but Way Too Complicated Without a Dedicated Admin"

1/5

What do you like best about Cornerstone HR?

If you want a very specific configuration for your HR processes, Cornerstone could be right for you. There are a ton of ways to customize the modules to fit a process that you want. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone HR?

It is very complicated. You need a dedicated FTE to be the system administrator for Cornerstone's modules - and I have used their Performance, Talent, and LMS. It is not intuitive or easy-to-configure. It is complicated and a heavy lift to set up processes. Review collected by and hosted on G2.com.

Selena R.

Associate Creative Director

Enterprise (> 1000 emp.)

1/28/2022

"How simple it is to browse and record training. Enjoy designs and our own themes"

5/5

What do you like best about Cornerstone HR?

Cornerstone HR is intended to generate more informed personnel decisions. Manage personnel data throughout the world and expand old HR with a unified, contemporary experience. Consolidate employee information quickly and affordably, enhance workforce analytics, and empower our workers. With a broad collection of interfaces, APIs, and development documentation, we may modify and integrate our HR systems. By appearing online in a couple of weeks, we may save money and manpower! Review collected by and hosted on G2.com.

What do you dislike about Cornerstone HR?

Sometimes software appears to be a little difficult, and reports might take a long time. Although dynamic parameters are employed to form groupings, large-scale adjustments are hard to implement once a group has been developed. Review collected by and hosted on G2.com.

Lilla T.

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Small-Business (50 or fewer emp.)

9/25/2021

"Good Product"

4/5

What do you like best about Cornerstone HR?

I like how we can customize and create our own templates, it's easy to navigate and track training. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone HR?

A times software seems a little complex and reporting at times consumes a lot of time. Review collected by and hosted on G2.com.

Michelle H.

Help Desk Supervisor

Enterprise (> 1000 emp.)

1/21/2021

"I miss having Cornerstone at a company"

5/5

What do you like best about Cornerstone HR?

The ability to customize and have all Talent Management in one place!!! Review collected by and hosted on G2.com.

What do you dislike about Cornerstone HR?

Needs better training materials so that non-technical users can be just as successful as the savvy ones Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

6/4/2019

"Flexible Base for Information"

3.5/5

What do you like best about Cornerstone HR?

The structured way in which employee users can be grouped based on any criteria. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone HR?

While there are dynamic criteria that can be used to create groups, making large scale changes is difficult once a group is created. Review collected by and hosted on G2.com.

Recommendations to others considering Cornerstone HR:

Make sure that you have dedicated staff for the implementation and do not just rely on consultants for the initial build. Cornerstone HR can be great, but it takes care and updating to meet a business's needs. Also, use Cornerstone HR if you are prepared for fairly rigid compliance systems. It is not a flexible system once implemented. Make sure your HR department is prepared to be as rigid as Cornerstone HR may be. Review collected by and hosted on G2.com.

What problems is Cornerstone HR solving and how is that benefiting you?

We are able to get the right information mostly to the right people in a timely and consistent manner. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Enterprise (> 1000 emp.)

9/16/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Solid tool as an HRIS that can be combined with a lot of modules"

4/5

What do you like best about Cornerstone HR?

It is easy to use and nice user interface. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone HR?

It is not completely configurable. It does not support each special case. Review collected by and hosted on G2.com.

Francis F.

Consultant Freelance recruiter

Small-Business (50 or fewer emp.)

6/26/2020

"Perfect for every solution"

3.5/5

What do you like best about Cornerstone HR?

Streamline the processes, simple tools using different offer Review collected by and hosted on G2.com.

What do you dislike about Cornerstone HR?

more to be adapted to hr needs instead of the people Review collected by and hosted on G2.com.

Verified User in Broadcast Media

Mid-Market (51-1000 emp.)

9/6/2019

"Great product, but should invest more in their support module!"

4/5

What do you like best about Cornerstone HR?

The thing that I like the most about the HR suite is that it's extremely organized, and it's very user friendly to navigate through. It took me only a couple of weeks to really pick up the software. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone HR?

The one piece that I dislike the most is the support. When you start out as a new user, there were a lot of times where I would call in for assistance, but really struggled to get somebody to actually help me out. Review collected by and hosted on G2.com.

Recommendations to others considering Cornerstone HR:

It was a great system to utilize, and I really recommend any company remotely interested to explore it further. Review collected by and hosted on G2.com.

What problems is Cornerstone HR solving and how is that benefiting you?

The biggest problems we were solving were all compliance related issues. The HR suite is very helpful in that sense! Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

2/28/2019

"Need better client success support"

3/5

What do you like best about Cornerstone HR?

The Quarterly update sessions for my region are really helpful and help to build community locally. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone HR?

we don't seem to get much support when investing in new modules, our CSM is MIA, no check-ins, or how's things going? not sure what the client load is but does not feel like client success focus. It would be great to have good examples of best practices as we create new functionality on our platform, i.e. IDP, it feels like we have to figure out how to make adjustments and settings as if this was never done by any client before, and we are re-inventing the wheel, spending too much time and not getting the desired results, can we get some expert guidance, on how other clients are successfully using these tools? This has been consistent for some time since we implemented the solution. Review collected by and hosted on G2.com.

Recommendations to others considering Cornerstone HR:

Get commitment from Sales to have CSM as advocate through implementation process. The current outsourcing w/ "partners" is not a long term success focus in my view and experience. need someone from CSOD to help steward the process for a long term successful outcome and visibility in the customer organization. lots of opportunity here. Review collected by and hosted on G2.com.

What problems is Cornerstone HR solving and how is that benefiting you?

Central repository for employee records, accessibility to these records and tools by leaders and individuals. broad access to tools and learning objects by all. Review collected by and hosted on G2.com.

Response from Lindsey Haines (Deane) of Cornerstone HR

edit

Hello,

Thank you for your feedback. I am sorry that this has been your experience so far. We take every review seriously and appreciate any opportunity to improve. Your comments have been shared with the client success team.

We do our best to provide our clients the opportunity to speak with the client success team multiple times a day, five days a week, meeting clients where they are. Our client success team also regularly consult clients on how best to align our products to their stated organizational outcomes.

Again, we appreciate your feedback and are dedicated to improving your experience! If you need additional help in getting expert guidance so that you can get the desired results, please email wecare@csod.com.