# Cornerstone HR Reviews **Vendor:** Cornerstone OnDemand **Category:** [HR Analytics Software](https://www.g2.com/categories/hr-analytics) **Average Rating:** 3.7/5.0 **Total Reviews:** 18 ## About Cornerstone HR Cornerstone HR is designed to drive smarter workforce decisions. Manage people data across the globe and extend legacy HR with a single, modern experience. Quickly and cost-effectively centralize employee data, improve workforce reporting, and engage your employees. Extend and connect your HR solutions with a robust set of integrations, APIs, and developer documentation.  Save money and resources by going live in a matter of weeks! Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone serves over 7,000 customers and 140 million users and is available in 186 countries and 50 languages. For more information, visit www.cornerstoneondemand.com. ## Cornerstone HR Reviews ### 1. How simple it is to browse and record training. Enjoy designs and our own themes **Rating:** 5.0/5.0 stars **Reviewed by:** Selena R. | Associate Creative Director, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2022 **What do you like best about Cornerstone HR?** Cornerstone HR is intended to generate more informed personnel decisions. Manage personnel data throughout the world and expand old HR with a unified, contemporary experience. Consolidate employee information quickly and affordably, enhance workforce analytics, and empower our workers. With a broad collection of interfaces, APIs, and development documentation, we may modify and integrate our HR systems. By appearing online in a couple of weeks, we may save money and manpower! **What do you dislike about Cornerstone HR?** Sometimes software appears to be a little difficult, and reports might take a long time. Although dynamic parameters are employed to form groupings, large-scale adjustments are hard to implement once a group has been developed. **What problems is Cornerstone HR solving and how is that benefiting you?** This was utilized in training planning and goal creation, and it aids in linking employee personal goals to organizational objectives. The flexibility to personalize and having all Workforce Management at one location!!! ### 2. Good Product **Rating:** 4.0/5.0 stars **Reviewed by:** Lilla T. | vbnjkbhuhuiuisuxysuybvuiyu, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2021 **What do you like best about Cornerstone HR?** I like how we can customize and create our own templates, it's easy to navigate and track training. **What do you dislike about Cornerstone HR?** A times software seems a little complex and reporting at times consumes a lot of time. **What problems is Cornerstone HR solving and how is that benefiting you?** It was used in scheduling training and goal setting, it helps to link the individual employee goals to organization objectives. ### 3. I miss having Cornerstone at a company **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle H. | Help Desk Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2021 **What do you like best about Cornerstone HR?** The ability to customize and have all Talent Management in one place!!! **What do you dislike about Cornerstone HR?** Needs better training materials so that non-technical users can be just as successful as teh savvy ones **Recommendations to others considering Cornerstone HR:** Take all the training they provide. Anyone can use if, however, you have to be knowledgeable to really get the full effect and value. **What problems is Cornerstone HR solving and how is that benefiting you?** Pairing Learning and Development with HRIS ### 4. Flexible Base for Information **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone HR?** The structured way in which employee users can be grouped based on any criteria. **What do you dislike about Cornerstone HR?** While there are dynamic criteria that can be used to create groups, making large scale changes is difficult once a group is created. **Recommendations to others considering Cornerstone HR:** Make sure that you have dedicated staff for the implementation and do not just rely on consultants for the initial build. Cornerstone HR can be great, but it takes care and updating to meet a business's needs. Also, use Cornerstone HR if you are prepared for fairly rigid compliance systems. It is not a flexible system once implemented. Make sure your HR department is prepared to be as rigid as Cornerstone HR may be. **What problems is Cornerstone HR solving and how is that benefiting you?** We are able to get the right information mostly to the right people in a timely and consistent manner. ### 5. Solid tool as an HRIS that can be combined with a lot of modules **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2020 **What do you like best about Cornerstone HR?** It is easy to use and nice user interface. **What do you dislike about Cornerstone HR?** It is not completely configurable. It does not support each special case. **What problems is Cornerstone HR solving and how is that benefiting you?** Having only one HRIS any more and not one per country in 22 countries. ### 6. Perfect for every solution **Rating:** 3.5/5.0 stars **Reviewed by:** Francis F. | Consultant Freelance recruiter , Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Cornerstone HR?** Streamline the processes, simple tools using different offer **What do you dislike about Cornerstone HR?** more to be adapted to hr needs instead of the people **What problems is Cornerstone HR solving and how is that benefiting you?** Employees management and employee training ### 7. Great product, but should invest more in their support module! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Cornerstone HR?** The thing that I like the most about the HR suite is that it's extremely organized, and it's very user friendly to navigate through. It took me only a couple of weeks to really pick up the software. **What do you dislike about Cornerstone HR?** The one piece that I dislike the most is the support. When you start out as a new user, there were a lot of times where I would call in for assistance, but really struggled to get somebody to actually help me out. **Recommendations to others considering Cornerstone HR:** It was a great system to utilize, and I really recommend any company remotely interested to explore it further. **What problems is Cornerstone HR solving and how is that benefiting you?** The biggest problems we were solving were all compliance related issues. The HR suite is very helpful in that sense! ### 8. Need better client success support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Cornerstone HR?** The Quarterly update sessions for my region are really helpful and help to build community locally. **What do you dislike about Cornerstone HR?** we don't seem to get much support when investing in new modules, our CSM is MIA, no check-ins, or how's things going? not sure what the client load is but does not feel like client success focus. It would be great to have good examples of best practices as we create new functionality on our platform, i.e. IDP, it feels like we have to figure out how to make adjustments and settings as if this was never done by any client before, and we are re-inventing the wheel, spending too much time and not getting the desired results, can we get some expert guidance, on how other clients are successfully using these tools? This has been consistent for some time since we implemented the solution. **Recommendations to others considering Cornerstone HR:** Get commitment from Sales to have CSM as advocate through implementation process. The current outsourcing w/ "partners" is not a long term success focus in my view and experience. need someone from CSOD to help steward the process for a long term successful outcome and visibility in the customer organization. lots of opportunity here. **What problems is Cornerstone HR solving and how is that benefiting you?** Central repository for employee records, accessibility to these records and tools by leaders and individuals. broad access to tools and learning objects by all. **Official Response from Lindsey Haines (Deane):** > Hello, Thank you for your feedback. I am sorry that this has been your experience so far. We take every review seriously and appreciate any opportunity to improve. Your comments have been shared with the client success team. We do our best to provide our clients the opportunity to speak with the client success team multiple times a day, five days a week, meeting clients where they are. Our client success team also regularly consult clients on how best to align our products to their stated organizational outcomes. Again, we appreciate your feedback and are dedicated to improving your experience! If you need additional help in getting expert guidance so that you can get the desired results, please email wecare@csod.com. ### 9. It is not the best tool for HR needs **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2019 **What do you like best about Cornerstone HR?** it is a simple tool to use offering different functions **What do you dislike about Cornerstone HR?** it needs to be adapted more to HR needs. Not the best design ever IT support team not in response **What problems is Cornerstone HR solving and how is that benefiting you?** HR requests, employees management,employee's training ### 10. Very easy to navigate. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2019 **What do you like best about Cornerstone HR?** Easy to use and organized. Navigation was simple. **What do you dislike about Cornerstone HR?** Less clicks would have been nice...too many clicks sometimes. **Recommendations to others considering Cornerstone HR:** None at this time. **What problems is Cornerstone HR solving and how is that benefiting you?** HR has streamlined how we process our reviews and I think the software works very well for this. ### 11. Cornerstone Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Cornerstone HR?** It is an all in one system. For not specializing in one specific area (Comp, Benefits, Sales Comp), they do a pretty good job of offering a product that suits the entire organization. Also their support before and after implementation is awesome. Ans the PM always stick to the schedule to make us accountable for going live. **What do you dislike about Cornerstone HR?** As I am in total rewards, there was no "pricing" tool to do job evaluations. That had to be done with an another system (ADP, MarketPay) to complement the system. **What problems is Cornerstone HR solving and how is that benefiting you?** More efficiencies, Less time taken to get things processed and done. More automation in saving man hours. , ### 12. Cornerstone as Tool to Manage Employment Tools **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Cornerstone HR?** I do like that there is a hub or portal where I can access all reviews, documents, paystubs, opportunities, etc. It is very convenient to go to Cornerstone and access and locate anything I may need in relation to my employment with my company. I have used it to also access professional development within my company. **What do you dislike about Cornerstone HR?** It can sometimes be confusing to navigate. I wanted to print out my W2's and had to use the search function to locate. I do not know if this is how my employer has set up the page, or if all Cornerstone is structured that way. I think it would also be helpful to have training to utilize the product. **Recommendations to others considering Cornerstone HR:** Give your employees training on how best to use Cornerstone to meet their needs rather than just saying it exists. **What problems is Cornerstone HR solving and how is that benefiting you?** I use Cornerstone to look for opportunities for advancement within my company as well as find information related or pertaining to my pay stubs. It also is a management tool for my formal observations. ### 13. Great Software and Company **Rating:** 5.0/5.0 stars **Reviewed by:** Beau C. | Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2017 **What do you like best about Cornerstone HR?** We use almost every module of Cornerstone and love how everything works seamlessly together. **What do you dislike about Cornerstone HR?** We honestly have not found a downside to using the software. **Recommendations to others considering Cornerstone HR:** So far so good, so its a highly recommended Software to switch to if the company is allowed. and implement everymodule they have, as they are very useful. **What problems is Cornerstone HR solving and how is that benefiting you?** With each of the modules we use it has helped us streamline the process, cross talk with other departments and the ease to complete the task has been much better. ### 14. Cornerstone review **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Cornerstone HR?** I think it's best used for viewing presentations about updated information. **What do you dislike about Cornerstone HR?** It crashed a lot and was very slow but otherwise was good **Recommendations to others considering Cornerstone HR:** It was slow and horrible to use and nobody I work with liked it **What problems is Cornerstone HR solving and how is that benefiting you?** Transfer of information ### 15. Good resource **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2017 **What do you like best about Cornerstone HR?** The ease of tracking documents and deadlines for internal purposes. It's a great resource that has made things a lot easier. The interface is user friendly and pretty easy to understand for those new users. **What do you dislike about Cornerstone HR?** filtering ability. Could use additional features in that department. **What problems is Cornerstone HR solving and how is that benefiting you?** compliance. ### 16. It is a great software for a final user! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2015 **What do you like best about Cornerstone HR?** It is a funny experience and now it has a great look&feel. It is very intuitive and easy to use. If you are an administrator you can learn fast. **What do you dislike about Cornerstone HR?** We are a latam client and provider so we have many issues with the latam translation. It would be great to have the look&feel in all the system. **Recommendations to others considering Cornerstone HR:** Please review the implementation methodology with your salesforce because it is wrong to give the same solution for US clients in Latam targets. The training and execution must be reviewed and explained clearly with the client. **What problems is Cornerstone HR solving and how is that benefiting you?** Our clients has still many data in paper. Human Resources in Latam is not always considered like a Tenhnological area so the budget is low. Now, CSOD with low prices and easy implementation help to our clients to have a solution with low prices. ### 17. finally one source to rule them all!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Vittorio C. | Design Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2015 **What do you like best about Cornerstone HR?** This is a very nice tool to keep all assets organized for your HR systems/profiles/etc. **What do you dislike about Cornerstone HR?** not many things that I dislike at this point considering all of the advantages we currently receive using it. **What problems is Cornerstone HR solving and how is that benefiting you?** 1 spot for all info on candidates/employees/etc....very nice. ### 18. Cornerstone OnDemand - Initial Evaluation **Rating:** 5.0/5.0 stars **Reviewed by:** Bill C. | Partner, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2013 **What do you like best about Cornerstone HR?** Full featured product set, extremely responsive during the sales and post-sales process; cloud offering makes things very simple; performance globally is outstanding as they have Akamai (content delivery) built into the product **What do you dislike about Cornerstone HR?** They are not the cheapest provider, so may not fit all budgets. **Recommendations to others considering Cornerstone HR:** I ran the evaluation for a client of ours. I found CSOD to be superior to all other LMS platforms. Excellent cloud offering, outstanding client service, and full featured platform. They had a production site up and running in 2 weeks to meet a particular client demand. ## Cornerstone HR Discussions - [Is Cornerstone an HCM?](https://www.g2.com/discussions/is-cornerstone-an-hcm) - [What is cornerstone HRIS?](https://www.g2.com/discussions/what-is-cornerstone-hris) - [What are the features of HR software?](https://www.g2.com/discussions/cornerstone-hr-what-are-the-features-of-hr-software) - [What does cornerstone software do?](https://www.g2.com/discussions/cornerstone-hr-what-does-cornerstone-software-do) - [View Cornerstone HR pricing details and edition comparison](https://www.g2.com/products/cornerstone-hr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+22%3A43%3A24+-0500&secure%5Bsession_id%5D=e80a8ddd-ece9-4ac4-ae5e-360925beaf52&secure%5Btoken%5D=99576bfeeb14d2b3b4a70a74e3126aecb8d63f493152a024d8e8d4186cd7b857&format=llm_user) ## Cornerstone HR Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Customization** - Customization - HR Integrations **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **HR Content** - Knowledge Management - Content Delivery - Document Management **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization **Logistics** - Security - Employee Portal - AI **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization ## Top Cornerstone HR Alternatives - [ServiceNow HR Service Delivery](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) - 4.3/5.0 (305 reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - 4.1/5.0 (1,462 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,452 reviews)