# What is the most affordable remote support software for SMBs?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I’m helping a few SMB IT teams compare <a class="a a--md" elv="true" href="https://www.g2.com/categories/remote-support"><strong>remote support software</strong></a> and affordability keeps coming up as a deciding factor. From G2’s grid and user feedback, here’s what stands out for small businesses looking for cost-effective options:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/teamviewer/reviews"><strong>TeamViewer</strong></a><strong>:</strong> A market leader with high performance (G2 Score 89) and reliability. Great feature depth, but it depends on your budget.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/ninjaone/reviews"><strong>NinjaOne</strong></a>: Tops the satisfaction scores at 100% with a G2 Score of 94. It’s one of the strongest performers for SMB and MSP remote support.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/zoho-assist/reviews"><strong>Zoho Assist</strong></a><strong>:</strong> Known for its low entry price and easy setup, and it’s well-liked for SMB use cases (G2 Score 79).</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/atera/reviews"><strong>Atera</strong></a><strong>:</strong> Consistently rated as budget-friendly for SMBs, with solid satisfaction (79%) and a G2 Score of 73. It combines remote support with RMM, so you can handle both without paying for multiple tools.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/action1/reviews"><strong>Action1:</strong></a> With a G2 Score of 64, it’s emerging as a low-cost option for patch management and remote support, especially for distributed teams.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/splashtop-remote-access/reviews"><strong>Splashtop Remote Access:</strong></a> Another popular pick for smaller budgets, balancing decent performance with lower pricing tiers.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/screenconnect/reviews"><strong>ScreenConnect (ConnectWise Control)</strong></a>: Often praised for value among MSPs and small IT shops.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For SMBs, the above options usually provide the best balance of features and affordability. What's been your experience with these tools? Please share. </p>

##### Post Metadata
- Posted at: 10 months ago
- Author title: SaaS and Software Research
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;For those of you running remote support in SMB environments, when you went premium versus budget tools, was the jump in features and performance worth the cost?&lt;/p&gt;

##### Comment Metadata
- Posted at: 10 months ago
- Author title: SaaS and Software Research





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