[
Leapsome Reviews
](https://www.g2.com/products/leapsome/reviews)

[
Leapsome Reviews
](https://www.g2.com/products/leapsome/reviews)

# Leapsome Features

##### ## Core HR (21)

Organization Management

Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.

Time, Attendance, and PTO

Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information.

Salary Structures

Manages position descriptions and pay grades/structures for each role

Compliance

Helps protect risk areas by ensuring compliance standards are met through tracking and reporting

Goal Management

Allows employees to set and manage work or career related goals

Benefits Management

Record employee's benefit plans and selections throughout career progression

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Workflow Management

Create, design and manage workflows for repetitive tasks

HR Management

Automates core HR functions such as talent management, employee evaluation and learning management

Recruitment Management

Tools to find, assess, and hire suitable candidates for a job within an organization

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Document Management

Store, manage, and track all electronic documents in a centralized location

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Time Off Management

Track and manage employee time-off, vacation, and sick leave requests

Compensation Management

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Training Management

Track employee/learner's progression through training programs

Timesheet Management

Track the amount of time spent on a job or task

Talent Management

Integrate with Talent Managment software to better track learners progress and training sessions

Commission Management

Tracking, calculating, and paying commissions and earnings to employees

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##### ## Platform (79)

Customization

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Mobile Access

Access software remotely via mobile devices

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Training Management

Track employee/learner's progression through training programs

Goal Management

Allows employees to set and manage work or career related goals

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Action Management

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Mobile Access

Access software remotely via mobile devices

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Benefits Dashboard

Use a dashboard to view benefits that are selected by employees or offered by employers

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Recruitment Management

Tools to find, assess, and hire suitable candidates for a job within an organization

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Training Management

Track employee/learner's progression through training programs

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Orientation Workflow Management

Create orientation programs for new employees or students

Task Management

Create, manage and track all task activities and progression

HR Management

Automates core HR functions such as talent management, employee evaluation and learning management

Help Desk Management

Managing service requests, incidents, IT issues & support with a ticketing system

Mobile Access

Access software remotely via mobile devices

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Document Management

Store, manage, and track all electronic documents in a centralized location

Job Description Management

Create, share, and manage the distribution of job descriptions/duties

Social Media Integration

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Mobile Access

Access software remotely via mobile devices

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Assessment Management

Creation, administration, and evaluation of assessments or tests

Social Media Integration

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Mobile Access

Access software remotely via mobile devices

Third-Party Integration

Addition of necessary external data, applications, tools, or features

Initiative Management

Create and manage internal campaigns to improve company culture or business strategy.

Workflow Management

Create, design and manage workflows for repetitive tasks

Community Management

Enable students, customers or employees to engage with each other in a particular space online or offline

Employee Referral Management

Manage and track employee referrals for open job positions

Candidate Management

Build, track, and maintain relationships with candidates

Workflow Management

Create, design and manage workflows for repetitive tasks

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Advertising Management

Manage advertising space and its sales within your network or publication

Application Management

Track, manage and store the applications of potential future members, customers or candidates

Email Management

Manage, store and organize emails within the system or via third-party apps

Job Management

Manage and track all job information and associated tasks

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

Pipeline Management

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

File Management

Create, save, and store files

Job Management

Manage and track all job information and associated tasks

Data Storage Management

Manage and store data in a database

Compensation Management

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Job Application Management

HR Management

Automates core HR functions such as talent management, employee evaluation and learning management

Competency Management

Catalog, manage, and develop employee skill sets

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Job Description Management

Create, share, and manage the distribution of job descriptions/duties

Evaluation Management

Create, share, and manage the distribution of job descriptions/duties

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Reporting

Access pre-built and custom reports and dashboards.

APIs / Integration

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Mobile User Support

Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Accounting Integration

Integrate with a third-party accounting system

QuickBooks Integration

Integrates with QuickBooks

Real-Time Reporting

Active reporting of data and metrics

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Payroll Integration

Facilitates integration with multiple third-party payroll systems

Accounting Integration

Integrate with a third-party accounting system

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##### ## Time Tracking (3)

Ease of Completing Timesheets

Timesheet entry takes little time and is intuitive for new users

Reimbursement Management

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Task Progress Tracking

Track the status and progress of tasks

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##### ## Client Invoicing (2)

Biometric Recognition

Facial or other physical recognition to confirm identity

Optical Character Recognition

Ability to recognize printed or written text within digital images or scanned documents

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##### ## Mobile Time Tracking (15)

Project Time Tracking

Measure time to completion or hours worked for projects

Expense Tracking

Monitor and record expenses such as purchases or charges incurred

Progress Tracking

Reporting on how each user, task or process has advanced since its initiation

Activity Tracking

Track and document all activities across devices, networks, and other systems

Time Tracking by Client

Track time worked per client

Project Tracking

Monitor the progress of projects from start to finish

Billable Items Tracking

Track the list of items required to be billed/invoiced to clients

Attendance Tracking

Track the attendance of specific individuals or groups

Vacation/Leave Tracking

Request, track, and manage time off requests and vacation time

Project Time Tracking

Measure time to completion or hours worked for projects

Leave Tracking

Manage and track employee attendance

Budget Tracking

Track actual spending to ensure it's in line with the planned budget

Online Time Tracking

Track employee and task times using internet connection

Offline Time Tracking

Track employee and task times without internet connection

Location Tracking

Identify the physical location of an individual, asset, device, etc.

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##### ## Administration (11)

Timesheet Management

Track the amount of time spent on a job or task

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Workflow Management

Create, design and manage workflows for repetitive tasks

Task Management

Create, manage and track all task activities and progression

Mobile Access

Access software remotely via mobile devices

Mobile Access

Access software remotely via mobile devices

Workflow Management

Create, design and manage workflows for repetitive tasks

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

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##### ## Platform Content (9)

E-Signature

Enables new hires to sign forms electronically.

Offer Letter Approvals

Provides user with offer letter templates.

Offer Letter Templates

Enables all stakeholders to approve offer letters.

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Employee Pulse Surveys

Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.

Survey Customization

Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.

Goal and Challenge Creation

Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.

Science-based templates

Provides content templates built by academics and/or practitioners and leverage science and research.

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

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##### ## Platform Additional Functionality (14)

Self-Service Portal

Enables employees to login and view their onboarding process.

Automated Team Introductions

Introduces new hires to employees based on org chart.

Compliance Training

Provides training on relevant compliance issues.

Automated Onboarding Workflows

Provides workflows which track new hire progress.

Onboarding Notifications

Provides notifications about the onboarding process to both the new hire and manager.

Mobility

Is accessible from a mobile device and by users on the go.

Internal promotion

Helps companies promote the whistleblowing hotline so they know when and how to access it.

Employee Segmenting

Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.

Goal and Challenge Creation

Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.

Peer Recognition

Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.

Social Feedback Portal

Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.

Employee Portal

Online portal where employees can access and track their own information

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Peer-to-Peer Recognition

Allows employees to praise one another in a social network-like feed visible to the whole organization

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##### ## Platform Data (21)

Onboarding Process Reporting

Provides holistic Metrics on the onboarding process.

Visualization

Contains tools to visalize data sets or workflows.

Reporting

Provides analytics tools that reveal important business metrics and track progress.

Alerts and Notifications

Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.

Platform Search

Find important content or files using keywords, metadata, tags, etc.

Visualization

Contains tools to visalize data sets or workflows

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Dashboard

Has a centralized dashboard for users to interact with.

Alerts and Notifications

Sends notifications to users in-app or through email, text message or otherwise.

Case Management

Provides provides clients with analysis and reporting management.

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Forms Management

Store, manage and track all forms in a centralized location

Incident Management

Manage and track all disruptions and incidents

Policy Management

Create, manage, and track policies and procedures within an organization

Workflow Management

Create, design and manage workflows for repetitive tasks

Training Management

Track employee/learner's progression through training programs

Data Storage Management

Manage and store data in a database

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

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##### ## Course Authoring (3)

Course Builder

Enables user to create courses.

Role-Based Templates

Provides templates for course creation based on industry or role.

Assessments & Quizzes

Designs and administrates tests and quizzes.

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##### ## Course Delivery (10)

Learning Paths/Tracks

Designing course materials to be completed in a sequential order for personalized learning purposes

Communication & Notifications

Provides functionality to communicate and send notifications to users.

Assignment Scheduling

Enables users to plan assignments and dispense them automatically.

Self-paced Learning

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Mobile Learning

Access for students to complete learning materials on mobile platforms

Blended Learning

Supports learning paths that combine in-person classes with online/virtual courses

Social Learning

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Synchronous Learning

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Extended Enterprise Learning

Training that is provided to learners outside of a company

Asynchronous Learning

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

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##### ## Course Management (4)

Varied User Types

Limits user access to certain functionality and courses.

Certifications

Provides custom certifications to distribute after course completion.

Industry Compliance

Provides training solutions that are compliant with industry regulations such as manufacturing, government, law enforcement, healthcare, and more.

SCORM Compliance

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

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##### ## Interface (1)

Multilingual

Provides multiple language choices.

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##### ## Pre-Meeting Tools (3)

Templates

Provides templates for various meeting types.

Scheduling

Schedules and coordinates meetings between participants.

Agenda

Creates agendas for meetings to follow.

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##### ## Meeting Tools (5)

Notes

Allows participants to record notes on meeting proceedings.

Digital Workspace

Provides a malleable digital workspace for meeting participants to collaborate in.

File Sharing

Allows participants to share files or post them in a shared workspace.

Screen Sharing

Digitally share screen view with others

Meeting Notes

Create and share notes/annotations taken during meetings

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##### ## Post-Meeting Tools (5)

Task Delegation

Delegates tasks based on agreed upon action points.

Participant Email

Emails meeting participants with follow up questions, minutes, etc.

Meeting Analytics

Provides data around meeting (length, agenda points covered, etc.)

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Lock Meetings

Password-protect and/or stop new participants from joining online meetings

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##### ## Automation (1)

Process Automation

Automate processes and eliminate errors associated with requesting, approving, and tracking paid and unpaid time off.

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##### ## Logistics (7)

Dashboards & Reporting

Analytical and reporting tools that provide visibility into labor cost and enable data-driven decisions.

Data Collection

Labor data collection options include web, mobile, and hardware.

Lanuguage Options

Provide multiple language options for a global user base.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Real-Time Data

Receive data and information in real time

Real-Time Reporting

Active reporting of data and metrics

Payroll Reporting

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

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##### ## Management (16)

Schedule Management

Tools that manage vacation, holidays, absences, breaks, and overtime.

Employee Leave Management

Manage employee's eligibility for paid and unpaid leave based on criteria including vacation, sick time and more.

User Access

Grant access to select features and data based on the users' role, both internally and externally.

User Role Access

Provides employees self service access and managers a centralized view.

Employee Information

Ability to manage employee information.

Employee Information Automation

Automate employee promotions and position changes and company policy changes.

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Workflow Management

Create, design and manage workflows for repetitive tasks

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Timesheet Management

Track the amount of time spent on a job or task

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

HR Management

Automates core HR functions such as talent management, employee evaluation and learning management

Time Off Management

Track and manage employee time-off, vacation, and sick leave requests

Task Management

Create, manage and track all task activities and progression

Document Management

Store, manage, and track all electronic documents in a centralized location

Mobile Access

Access software remotely via mobile devices

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##### ## Monitoring (2)

Integration

Provide integrations with payroll software.

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### ## Platform Basics (14)

Interoperability

Connects to external systems and applications as needed to complete team workflows.

Performance

Is consistently available (uptime) and allows users to complete tasks reliably.

Internationalization

Supports use by multi-national organizations with appropriate languages, currencies and other conversions.

Security

Provides appropriate tools, certifications and encryption to protect against fraud and malicious attacks.

Reporting

Provides anonymous reporting of activities involving misconduct, fraud, abuse, and other violations of company policies.

Secure

Provides safe and secure reporting of activities involving misconduct, fraud, abuse, and other violations of company policies.

Performance

Is consistently available (uptime) and allows users to submit reports reliably.

Incident Reporting

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Performance Benchmarking

Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.

Reporting & Dashboards

Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.

Interoperability

Connects to external systems and applications as needed to complete team workflows.

Reporting

Provides analytics tools that reveal important business metrics and track progress.

Interoperability

Connects to external systems and applications as needed to complete team workflows.

Performance

Is consistently available (uptime) and allows users to complete tasks reliably.

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##### ## Platform Functionality (2)

Customizability

Allows administrators to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Mobility

Is accessible from a mobile device and by users on the go.

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##### ## Training & eLearning (18)

Assessments and Practice

Provides quizzes, testing, and software simulations to reinforce and measure effectiveness of materials.

Content Delivery and Tracking

Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance.

Content Creation

Creates training materials for instructor- and self-led courses.

Customer Training

Training courses can be offered outside organization to customers and partners. Can include e-commerce functionality for customers to purchase training courses.

Manager Portals

Allows managers to see progress of team members.

Content Storage and Management

Provides functionality to store, organize, and search all training content.

Content Libraries

Provides pre-created content (Courseware) on standard topics that can be used as part of a curriculum.

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Course Tracking

Track which progress and course materials have been completed by each user

Progress Tracking

Reporting on how each user, task or process has advanced since its initiation

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Knowledge Base Management

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Course Management

Create, organize, and assign courses to users

Assessment Management

Creation, administration, and evaluation of assessments or tests

Training Management

Track employee/learner's progression through training programs

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Learner Portal

Students can access materials and communicate with instructors via their online student profile

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##### ## Recruiting and Onboarding (1)

Onboarding

Tracks key steps in onboarding process including new employee orientation and employee payroll documents.

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##### ## Communication (4)

360 Degree Feedback

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Confidence Levels

Allows users to rate their confidence level concerning goal completion.

Messaging Integrations

Integrates with outside business instant messaging tools.

Onboarding

Provides built-in onboarding tools for new user adoption.

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##### ## Goal Creation (5)

Team OKR

Allows users to make team-wide OKRs.

Individual OKR

Allows users to make OKRs for individual team members.

Mind Mapping

Allows users to arrange tasks and goals in a mind map.

Action Item Creation

Allows users to create goals and takss based on action items decided in in-person meetings.

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

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##### ## Platform Content (4)

Employee Tracking

Tracks employees’ progress, skills, and experience to develop and retain internal talent

Employee Development

Provides employee development, self-assessments, manager support, internal talent discovery, mobility management, and more.

Career Development

Provides tools that manage employee career development, employee growth, and job progression.

Progress Tracking

Reporting on how each user, task or process has advanced since its initiation

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##### ## Platform Additional Functionality (20)

Dashboard

Has a centralized dashboard for users to interact with.

Mobility

Is accessible from a mobile device and by users on the go.

Messaging

Contains in-application messaging abilities.

Task Management

Provides task prioritization and management abilities.

Payment

Contains built-in payment processing capabilities or integrates with payment processing software.

Portal

Contains a portal to facilitate third-party or client application access.

Integrations

Integrates with HR software solutions for ease of management and employee access

Internal Talent Mobility

Movement of employees across roles within the same company

Employee Portal

Online portal where employees can access and track their own information

Learning Management

Organize and track educational activities

Talent Management

Integrate with Talent Managment software to better track learners progress and training sessions

Meeting Management

Manage the process of planning and scheduling meetings, including agenda creation

Training Management

Track employee/learner's progression through training programs

Goal Management

Allows employees to set and manage work or career related goals

Forms Management

Store, manage and track all forms in a centralized location

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Performance Review Management

Create, fill out, and send performance reviews to individual employees

Recruitment Management

Tools to find, assess, and hire suitable candidates for a job within an organization

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##### ## Performance reviews (5)

360 Reviews

Facilitates 360-degree feedback between managers, employees, and peers.

Customizable Forms

Provides customizable employee review forms and questions.

Review Cycle Tracking

Follow the progression of a task associated with performance reviews

Ongoing Performance Tracking

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Applicant Tracking

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

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##### ## Goals (2)

Goal Setting/Tracking

Establish measurable goals and objectives and track their progress over a specific period of time

Company Goals And OKRs

Manages high-level company priorities or Objectives and Key Results (OKRs) and aligns them with employee goals.

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##### ## Feedback (6)

Continuous Feedback

Collects continuous feedback for employees; facilitates recording and storage of ongoing notes about each individual’s performance.

Requesting Feedback

Allows employees or managers to request feedback from other employees.

1-On-1 Meetings

Facilitates check-ins or 1-on-1 meetings between managers and employees, including managing agendas, action items, or notes.

Public Praise

Provides a forum for employees or managers to deliver public praise for exceptional employee performance.

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

360 Degree Feedback

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

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##### ## Data (4)

Dashboards And Reports

Generates in-depth visual dashboards and reports based on employee performance data.

Historical Data

Retains historical performance review data or integrates with third-party applications where historical data can be maintained.

Customizable Reports

Alter the layout and content of reports

Real-Time Data

Receive data and information in real time

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##### ## Survey Management (7)

Survey Builder

Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor

Customizable Questions

Tailored or customizable questions for more targeted and relevant data collection

Templates

Offers pre-built templates for creating surveys with different audiences or use cases

Survey Distribution

Provides tools for distributing surveys through email, SMS, social media, etc.

Mobile Survey

Distribute a survey via mobile devices

Site Intercept Survey

Survey popup over a webpage to specific users based on their behavior

Pulse Surveys

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

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##### ## Survey Customization (2)

Question Branching

Survey design technique that directs respondents to different questions based on their previous answers

Multilingual Surveys

Allows for creation of surveys in different languages and advanced survey translation

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##### ## Survey Insights (8)

Reporting & Analytics

Provides tools to visualize and analyze data

Data Exporting

Allows users to export reports from the product into an .xsl, .csv, or .pdf file

Permissions

Allows administrators to set permissions on viewing, filtering, or sharing survey results

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Presentation Tools

Share and present designs

Data Analysis Tools

Analyze survey results via statistical testing or crosstabs directly within the software

Real-Time Data

Receive data and information in real time

Visual Analytics

Interact with data visualization elements, such as charts and graphs, to drill down into data

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##### ## Reports (5)

Score Cards

Score cards visually track key performance indicators (KPIs)

Customizability

Reports can be customized based on the intended audience, available data, length, and depth

Graphs and Charts

The outputs of reports are customizable in using graphs and charts

Dashboards

Real-time up to date outputs can be created to provide information to decision makers and leadership

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

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##### ## Cleaning (2)

Filtering

Raw data is able to be filtered into outputs with only the data useful for the analysis

Transformation

Change the data format into csv., html, xml, etc.

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##### ## Generative AI (13)

AI Text Summarization

Condenses long documents or text into a brief summary.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Text Summarization

Condenses long documents or text into a brief summary.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Text Generation

Allows users to generate text based on a text prompt.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text-to-Image

Provides the ability to generate images from a text prompt.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

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##### ## Core Features - Employee Experience Software (3)

Employee Lifecycle Management

Manages the entire employee lifecycle from onboarding to exit surveys, providing actionable insights and customization.

Communication

Aids in knowledge management and the crafting of company branding and messaging.

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

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##### ## People Analytics - Employee Experience Software (3)

Action Plan

Data analysis leads into creating HR initatives and policies with measurable outcomes.

Productivity

Directly measures and finds ways to optimize workplace productivity.

Individual Development Plans

Document completed by employee to assist with career and personal development to reach short term and long term goals

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##### ## Advanced Features - Employee Experience Software (3)

Digital Experience Management

Integrates with the IT technologies and workflow to optimize and manage omnichannel digital experiences.

Benchmarking

Allows access to industry research, benchmarking, and other comparison whether through internal functionality or partnership with third-party.

Employee Listening

People analytics include features capable of impelmenting an advanced employee listening strategy.

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##### ## Employee Improvement - Employee Experience Software (4)

Performance Management

Includes native feedback functionality like OKRs, 360 feedback, continuous improvement, or other performance management tools.

Learning

Guides employee growth through suggested content, skill building, or other learning initiatives and programs.

Negative Feedback Management

Identify, track, and respond to negative feedback

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

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##### ## Platform - Compensation Planning (8)

Compensation Budgeting

Structures compensation pools and pay brackets that include the pay rules to facilitate continual planning for the organization.

Merit Cycle Planning

Manages compensation for merit cycles and transparently shares payscales when employees are eligible for raises and bonuses.

Pay Transparency

Provides open access when it comes to company salary ranges, as well as displaying reasoning for salary decisions from management.

Automated Compliance

Maintains compliance with corporate policies, state mandates, and federal regulations regarding compensation with builtin compliance features, including automated identification and flagging of unapproved behaviors.

Reward Structuring

Defines the various components of compensation packages, allowance plans, base pay, bonuses, and equity.

Compensation History

Accesses employee compensation history and talent records when evaluating compensation planning strategies.

Succession Planning

Planning, tracking and developing internal talent for future key position filling

Salary Planning

Budgets, benchmarks and tracks all salary processes and associated costs

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##### ## Additional Features - Compensation Planning (3)

Reporting Capabilities

Creates standard reports on compensation data from the company, as well as graphical representations of data displayed by analytics dashboards.

Workflow Automation

Streamlines compensation planning processes by establishing triggers and alerts that automatically notify users when their input is required.

Integrations

Intergrates with other pay tools such as compensation management, salary and benchmarking, and pay equity software - as well as other HR solutions.

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##### ## Agentic AI - Performance Management (3)

Succession Planning

Manages talent pool to ensure key indivduals are being prepared for key roles.

Multi-step Planning

Ability to break down and plan multi-step processes

Natural Language Interaction

Engages in human-like conversation for task delegation

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##### ## Agentic AI - Corporate Learning Management Systems (3)

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Multi-Language

Manage and support multiple languages

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##### ## Agentic AI - Onboarding (5)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### ## Agentic AI - Survey (4)

Adaptive Learning

Improves performance based on feedback and experience

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Dynamic Content

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

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##### ## Agentic AI - Meeting Management (4)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### ## Agentic AI - Objectives and Key Results (OKR) (2)

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

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##### ## Additional Functionality (520)

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Mobile App

Access the system via a mobile application

Status Tracking

Track the status over time for a request, process, asset, or transaction

Sick Leave Tracking

Track and manage sick leave time

Overtime Calculation

Manage and record overtime hours for hourly employees

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Time Tracking

Measure and track time including hours worked and paid time off (PTO)

API

Application programming interface that allows for integration with other systems/databases

Employee Scheduling

Assign working shifts or tasks to employees based on their availability

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

FMLA Administration

Track employee time off under the family and medical leave act (FMLA)

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Data Import/Export

Import and export data to and from software applications

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Attendance Tracking

Track the attendance of specific individuals or groups

Vacation/Leave Tracking

Request, track, and manage time off requests and vacation time

Biometric Recognition

Facial or other physical recognition to confirm identity

Clock In/Out

Track employees' arrival and departure timings for payroll purposes

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Reports

Alter the layout and content of reports

Project Time Tracking

Measure time to completion or hours worked for projects

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Leave Tracking

Manage and track employee attendance

Multi-Location

Manage and support multiple locations

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Time & Expense Tracking

Log and record hours worked and costs spent to assist in billing and invoicing

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Lockout Periods

Ensure employees can only clock in and out during certain times.

Electronic Signature

Digitally sign online documents

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Geofencing

Virtual perimeter for a real-world geographic area

Labor Forecasting

Predict labor requirements based on past and present data/trends

Employee Portal

Online portal where employees can access and track their own information

Employee Time Tracking

Track and measure time worked for employees

Punch card

Clock in and out online or with a card

Automatic Time Capture

Automate recording of time to reduce human error

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Duplicate Detection

Compare new data with existing records to detect duplicate entries

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Customizable Reports

Alter the layout and content of reports

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Employee Onboarding

Process of familiarizing new employees with the company, their position, and responsibilities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Import/Export

Import and export data to and from software applications

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Compensation Statements

Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits

Goal Setting/Tracking

Establish measurable goals and objectives and track their progress over a specific period of time

Automated Receipt Matching

Match digital receipt images or data with corresponding expense entries

Organizational Charting

Diagram that shows the structure of an organization and the relationships between parts

Market Data Analysis

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

Employee Reward Programs

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Employee Portal

Online portal where employees can access and track their own information

Compensation Plan Modeling

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Customizable Branding

Add customized logos and colors to align with company branding

Rewards Program

Point or incentive based programs loyalty programs designed to increase customer engagement

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Learning & Development

Facilitate training materials that help employees grow and progress in their positions

Social Engagement

Process of communicating with an online community and measuring the effectiveness of activity

Chat/Messaging

Communicate using direct chat or messages within the system

Customizable Questions

Tailored or customizable questions for more targeted and relevant data collection

Customizable Reports

Alter the layout and content of reports

Commenting/Notes

Leave comments and notes on documents for others to view

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Employee Profiles

Centralized storage for employee data, records, and performance metrics

Question Library

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Gamification

Games or game-like elements to track progress and reward accomplishments

Real-Time Data

Receive data and information in real time

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Scoring

Automatically calculate score after the assessment

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Offboarding

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Visual Analytics

Interact with data visualization elements, such as charts and graphs, to drill down into data

Employee Onboarding

Process of familiarizing new employees with the company, their position, and responsibilities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Real-Time Reporting

Active reporting of data and metrics

Customizable Branding

Add customized logos and colors to align with company branding

Rewards Program

Point or incentive based programs loyalty programs designed to increase customer engagement

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Learning & Development

Facilitate training materials that help employees grow and progress in their positions

Social Engagement

Process of communicating with an online community and measuring the effectiveness of activity

Chat/Messaging

Communicate using direct chat or messages within the system

Customizable Questions

Tailored or customizable questions for more targeted and relevant data collection

Customizable Reports

Alter the layout and content of reports

Commenting/Notes

Leave comments and notes on documents for others to view

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Employee Profiles

Centralized storage for employee data, records, and performance metrics

Question Library

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Gamification

Games or game-like elements to track progress and reward accomplishments

Real-Time Data

Receive data and information in real time

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Scoring

Automatically calculate score after the assessment

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Offboarding

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Visual Analytics

Interact with data visualization elements, such as charts and graphs, to drill down into data

Employee Onboarding

Process of familiarizing new employees with the company, their position, and responsibilities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Applicant Tracking

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Time & Attendance

Track and manage employee's work hours to improve payroll accuracy

Predictive Analytics

Predict future data based on historical data sets

Learning & Development

Facilitate training materials that help employees grow and progress in their positions

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Employee Engagement

Tools to improve and measure employee satisfaction and involvement

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Sick Leave Tracking

Track and manage sick leave time

Customizable Branding

Add customized logos and colors to align with company branding

Mobile App

Access the system via a mobile application

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Onboarding

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Customizable Reports

Alter the layout and content of reports

360 Degree Feedback

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Succession Planning

Planning, tracking and developing internal talent for future key position filling

Data Import/Export

Import and export data to and from software applications

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Offboarding

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Applicant Tracking

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Time & Attendance

Track and manage employee's work hours to improve payroll accuracy

Predictive Analytics

Predict future data based on historical data sets

Learning & Development

Facilitate training materials that help employees grow and progress in their positions

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Employee Engagement

Tools to improve and measure employee satisfaction and involvement

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Sick Leave Tracking

Track and manage sick leave time

Customizable Branding

Add customized logos and colors to align with company branding

Mobile App

Access the system via a mobile application

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Onboarding

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Customizable Reports

Alter the layout and content of reports

360 Degree Feedback

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Succession Planning

Planning, tracking and developing internal talent for future key position filling

Data Import/Export

Import and export data to and from software applications

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Offboarding

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Employee Profiles

Centralized storage for employee data, records, and performance metrics

For Cloud

Software that is accessible through the cloud with an active internet connection

Employee Training

Time Off Requests

Tools that allow employees to request/schedule time off

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Built-in Course Authoring

Tools that allow users to create and publish courses and course material/content

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Academic/Education

Software specialized for schools (K-12 & Post-Secondary)

eLearning Companies

Software specialized for companies that sell courses/content

Virtual Classroom

Classes/sessions accessible via web browser of built-in video conferencing

Offline Access

Ability of websites, web applications, or mobile applications to function without an active internet connection

Personalization and Recommendation

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Video Conferencing

Connect with meeting participants remotely over video

Certification & Licensing

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Single Sign On

Allow users to access multiple services after entering their login credentials once

API

Application programming interface that allows for integration with other systems/databases

Progress Reports

Document and report the progress of ongoing projects

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Customizable Branding

Add customized logos and colors to align with company branding

Discussions/Forums

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Enrollment Confirmation

Confirmation of the enrollment of a student in a course, class, activity, or program

Customizable Reports

Alter the layout and content of reports

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Gradebook

Track student's scores and grades on course materials

Corporate/Business

Software specialized for corporate use

Workflow Automation

Streamlining repetitive tasks and activities through automated and predefined workflows

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Customizable Reports

Alter the layout and content of reports

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Customizable Branding

Add customized logos and colors to align with company branding

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Activity Tracking

Track and document all activities across devices, networks, and other systems

Data Security

Protect sensitive data for digital privacy

Employee Handbook

Create and share a new employee handbook with helpful information

Data Import/Export

Import and export data to and from software applications

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Customizable Fields

Customize data fields to support various needs and use cases

Applicant Tracking

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Data Import/Export

Import and export data to and from software applications

Estimating

Estimate expected cost based on various factors before a project begins

Timer

Multi-Currency

Manage and handle various international currencies

Customizable Reports

Alter the layout and content of reports

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Real-Time Updates

Receive system updates as soon as any changes are made

Projections

Estimate or forecast of a future scenario based on the study of present trends

Customizable Fields

Customize data fields to support various needs and use cases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Mobile App

Access the system via a mobile application

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Budgeting/Forecasting

Create budgets based on historical data and future projections

Resource Allocation & Planning

Assign available resources (human and/or non-human) to various projects and tasks

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Summary Reports

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Real-Time Data

Receive data and information in real time

Automatic Time Capture

Automate recording of time to reduce human error

Overtime Calculation

Manage and record overtime hours for hourly employees

Clock In/Out

Track employees' arrival and departure timings for payroll purposes

Productivity Analysis

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Multi-Language

Manage and support multiple languages

Employee Scheduling

Assign working shifts or tasks to employees based on their availability

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Billable & Non-Billable Hours

Track billable hours and/or non-billable expenses for work performed

Usage Tracking/Analytics

Track and interpret metrics on the usage of company resources

Single Sign On

Allow users to access multiple services after entering their login credentials once

Phone Polling

Survey or poll in which voice broadcast recipients can communicate responses via the phone

Online Polling

Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page

Support Audio/Images/Video

Allow media to be embedded in the question or answer options

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Question Library

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Data Visualization

Graphical representation of data

Survey/Poll Management

Create and administer polls and surveys

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Word Clouds

Visual representations of words that give greater prominence to words that appear more frequently

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Customizable Fields

Customize data fields to support various needs and use cases

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Email Management

Manage, store and organize emails within the system or via third-party apps

Interactive Content

Allow the audience to interact or engage with the content

Q&A Management

Allow users to collaborate and ask questions regarding folders and/or documents within the system

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Activity Tracking

Track and document all activities across devices, networks, and other systems

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

API

Application programming interface that allows for integration with other systems/databases

Data Cleansing

Removes data that is incomplete, inaccurate, or irrelevant from a dataset

Email Marketing

Create and send email blasts/campaigns

Data Security

Protect sensitive data for digital privacy

Anonymous Feedback

Allow reviewers to provide anonymous feedback to encourage honest conversations

URL Customization

Modifying a website's URL to enhance readability, branding, or campaign alignment

Question Piping

Integration of respondents' answers from previous survey questions into subsequent questions or text

Offline Response Collection

Practice of collecting data and responses for market research/surveys without an internet connection

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

NPS Survey Structure

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Data Import/Export

Import and export data to and from software applications

Response Validation

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Response Quotas

Limit the number of participants with certain characteristics you want to complete the survey

Multi-Language

Manage and support multiple languages

Sentiment Analysis

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Email Reminders

Reminders sent via email

Gamification

Games or game-like elements to track progress and reward accomplishments

Randomization

Randomize the displayed order of questions and answer options

Internal Meetings

For use in meetings within the company

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Individual Development Plans

Document completed by employee to assist with career and personal development to reach short term and long term goals

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Self Assessment

An individual's evaluation of his or her own strengths, weaknesses, and skills

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Analytics

Tools for the systematic analysis of various types of data or statistics

Customizable Forms

Customize contracts and forms to collect specific information

Skills Assessment

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

API

Application programming interface that allows for integration with other systems/databases

Customizable Branding

Add customized logos and colors to align with company branding

Workflow Management

Create, design and manage workflows for repetitive tasks

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Document Storage

Store and organize documents in a centralized system

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Benefits Management

Record employee's benefit plans and selections throughout career progression

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Compensation Plan Modeling

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

360 Degree Feedback

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Email Templates

Pre-made examples and templates for emails

Employee Profiles

Centralized storage for employee data, records, and performance metrics

Attendance Tracking

Track the attendance of specific individuals or groups

Real-Time Analytics

Analyze and gain insights into data in real-time

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Real-Time Reporting

Active reporting of data and metrics

Turnover Tracking

Document Management

Store, manage, and track all electronic documents in a centralized location

Organizational Charting

Diagram that shows the structure of an organization and the relationships between parts

Trend Analysis

Review data from past periods to reveal recurring tendencies and predict future performance

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Talent Management

Integrate with Talent Managment software to better track learners progress and training sessions

Employee Self Service

Gateway through which employees can access the system

Employee Portal

Online portal where employees can access and track their own information

Employee Onboarding

Process of familiarizing new employees with the company, their position, and responsibilities

Compensation Management

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Visualization

Graphical representation of data

Performance Appraisal

Evaluation process that provides feedback on an employee's job performance

Task Management

Create, manage and track all task activities and progression

Ad hoc Reporting

Generate one-off reports that meet information requirements

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Data Import/Export

Import and export data to and from software applications

Secure Data Storage

Securely stores data to prevent data loss or breaches

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Recruitment Management

Tools to find, assess, and hire suitable candidates for a job within an organization

API

Application programming interface that allows for integration with other systems/databases

HR Metrics Library

Vacation/Leave Tracking

Request, track, and manage time off requests and vacation time

Succession Planning

Planning, tracking and developing internal talent for future key position filling

Predictive Modeling

Analyzing historical and current data and generating a model to help predict future outcomes.

Customizable Reports

Alter the layout and content of reports

Applicant Tracking

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Training Management

Track employee/learner's progression through training programs

Survey/Poll Management

Create and administer polls and surveys

Leave Tracking

Manage and track employee attendance

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Mobile App

Access the system via a mobile application

Status Tracking

Track the status over time for a request, process, asset, or transaction

Sick Leave Tracking

Track and manage sick leave time

Overtime Calculation

Manage and record overtime hours for hourly employees

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Time Tracking

Measure and track time including hours worked and paid time off (PTO)

API

Application programming interface that allows for integration with other systems/databases

Employee Scheduling

Assign working shifts or tasks to employees based on their availability

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

FMLA Administration

Track employee time off under the family and medical leave act (FMLA)

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Data Import/Export

Import and export data to and from software applications

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Attendance Tracking

Track the attendance of specific individuals or groups

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

HR Management

Automates core HR functions such as talent management, employee evaluation and learning management

Timesheet Management

Track the amount of time spent on a job or task

Leave Tracking

Manage and track employee attendance

Team Calendars

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Vacation/Leave Tracking

Request, track, and manage time off requests and vacation time

Real-Time Data

Receive data and information in real time

Document Storage

Store and organize documents in a centralized system

Workflow Management

Create, design and manage workflows for repetitive tasks

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Employee Profiles

Centralized storage for employee data, records, and performance metrics

Absence Management

Manage and track employee attendance

Time Off Requests

Tools that allow employees to request/schedule time off

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Approval Workflow

Route documents and other data through one or more stakeholders for review and approval

Time Off Management

Track and manage employee time-off, vacation, and sick leave requests

Customizable Reports

Alter the layout and content of reports

Leave Policy Management

Create and manage leave policies including multiple policies per department, branch, shift, region, etc.

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Employee Portal

Online portal where employees can access and track their own information

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Employee Profiles

Centralized storage for employee data, records, and performance metrics

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Weighted Performance Measures

Assess skills, outcomes and results using preset metrics and averages

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Peer Appraisals

Peer/teammate feedback and review on individual's performance

Personalization and Recommendation

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Compensation Management

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Performance Appraisal

Evaluation process that provides feedback on an employee's job performance

Individual Development Plans

Document completed by employee to assist with career and personal development to reach short term and long term goals

Self Assessment

An individual's evaluation of his or her own strengths, weaknesses, and skills

Skills Assessment

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Performance Review Management

Create, fill out, and send performance reviews to individual employees

Document Management

Store, manage, and track all electronic documents in a centralized location

Workflow Management

Create, design and manage workflows for repetitive tasks

Training Management

Track employee/learner's progression through training programs

Employee Database

Electronic storage of staff/employee contact information and job status in a centralized repository

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

AI Summarization

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Competency Management

Catalog, manage, and develop employee skill sets

API

Application programming interface that allows for integration with other systems/databases

Employee Recognition

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Onboarding

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Career Development

Process of enhancing skills & experiences for continuous professional growth & advancement

Customizable Branding

Add customized logos and colors to align with company branding

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Employee Engagement

Tools to improve and measure employee satisfaction and involvement

Learning & Development

Facilitate training materials that help employees grow and progress in their positions

Workflow Automation

Streamlining repetitive tasks and activities through automated and predefined workflows

Pulse Surveys

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Multi-Language

Manage and support multiple languages

Data Import/Export

Import and export data to and from software applications

Data Capture and Transfer

Import, collect, and capture data from multiple sources

Categorization/Grouping

Organize and group data or items based on various criteria

Risk Analysis

Analyze potential risks across the organization

Chat/Messaging

Communicate using direct chat or messages within the system

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Web Forms

Web form that allows users to enter data that is sent and processed for different reasons

Multimedia Support

Supports various file formats

Single Sign On

Allow users to access multiple services after entering their login credentials once

Customizable Forms

Customize contracts and forms to collect specific information

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Alerts/Escalation

System alerts about the need to escalate an issue or request

Anonymous Feedback

Allow reviewers to provide anonymous feedback to encourage honest conversations

API

Application programming interface that allows for integration with other systems/databases

Real-Time Chat

Engage in direct, instant messaging with customers, users, etc.

Mobile Access

Access software remotely via mobile devices

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Risk Assessment

Initiate collection and analysis of known risks

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

FDA Compliance

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Customizable Branding

Add customized logos and colors to align with company branding

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Configurable Workflow

Configure existing workflows to meet your organization's needs

Customizable Questions

Tailored or customizable questions for more targeted and relevant data collection

Sarbanes-Oxley Compliance

Regulations on a company's internal process when dealing with financial reporting

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Two-Factor Authentication

Extra layer of security that requires not only a password and username but also something specific to that user

Customizable Reports

Alter the layout and content of reports

Workflow Automation

Streamlining repetitive tasks and activities through automated and predefined workflows

Mobile Access

Access software remotely via mobile devices

Live Chat

Ability to chat online in real time

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Private Chat

Send messages to selected individual(s) from the entire audience

Virtual Backgrounds

Upload or use pre-set virtual backgrounds during video meetings

Minutes Management

Keep an official record of all meeting discussions, including decisions made, actions assigned, deadlines set, etc.

Recording

Record live video calls to play later

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Video Conferencing

Connect with meeting participants remotely over video

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Host Controls

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Attendee Management

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Polls/Voting

Enable custom polls/voting to facilitate decision-making or increase engagement

Presentation Streaming

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Breakout Rooms

Sub-room created within virtual meeting/class

Video Layouts/Views

Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar)

Action Item Tracking

Track the status of discussed/agreed tasks

Customizable Branding

Add customized logos and colors to align with company branding

Annotations

Highlight content and/or make notations about parts of content

HD Audio/Video

High-definition audio and/or video capabilities

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Single Sign On

Allow users to access multiple services after entering their login credentials once

Meeting Preparation Tools

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

Notes Management

Allow users to create, edit, and sort multiple notes

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Agenda Management

Access event or meeting agenda online

Meeting Management

Manage the process of planning and scheduling meetings, including agenda creation

Calendar Sync

Synchronize with other calendars to view mutual availability and schedules

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Document Management

Store, manage, and track all electronic documents in a centralized location

Task Management

Create, manage and track all task activities and progression

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Negative Feedback Management

Identify, track, and respond to negative feedback

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Real-Time Reporting

Active reporting of data and metrics

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Employee Profiles

Centralized storage for employee data, records, and performance metrics

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Task Progress Tracking

Track the status and progress of tasks

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Prioritization

Arrange tasks based on the level of priority or urgency

Activity Tracking

Track and document all activities across devices, networks, and other systems

Customizable Reports

Alter the layout and content of reports

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Progress Tracking

Reporting on how each user, task or process has advanced since its initiation

Project Planning

Organize and schedule projects

Data Visualization

Graphical representation of data

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

API

Application programming interface that allows for integration with other systems/databases

Goal Setting/Tracking

Establish measurable goals and objectives and track their progress over a specific period of time

Task Management

Create, manage and track all task activities and progression

Real-Time Updates

Receive system updates as soon as any changes are made

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Progress Reports

Document and report the progress of ongoing projects

Single Sign On

Allow users to access multiple services after entering their login credentials once

Goal Management

Allows employees to set and manage work or career related goals

Project Management

Plan and coordinate all the resources, costs and time needed to execute assignments

Customizable Dashboard

Alter the layout and content of dashboards

Real-Time Data

Receive data and information in real time

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Strategic Planning

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Workflow Management

Create, design and manage workflows for repetitive tasks

Configurable Workflow

Configure existing workflows to meet your organization's needs

Document Storage

Store and organize documents in a centralized system

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Commenting/Notes

Leave comments and notes on documents for others to view

KPI Monitoring

Tracking the status of previously identified performance measurements

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

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## Technology Glossary Features

View full feature definition

View definitions of the features and discover new technology terms.

[View Glossary](/glossary)

[Peer Recognition](/glossary/peer-recognition)

Peer recognition is how colleagues express appreciation to one another. Learn more about the benefits of a peer recognition program and its best practices.

[Policy Compliance Management](/glossary/policy-compliance-management)

Policy and compliance management is a process to centrally manage standards, policies, and internal control processes cross-mapped to external regulatory standards. Learn more about policy and compliance management best practices and the associated benefits.

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