Best Email Tracking Software

How Many Email Tracking Software Products Does G2 Track?

Total Products under this Category: 232

Category Stats (Nov 2026)

  • Average Rating: 4.47/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Mailarrow (+8.82%) - Among all products in this category, Mailarrow recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Email Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 142,200+ Authentic Reviews
  • 232+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Email Tracking Software

G2 Grid® for Email Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, Salesforce Sales Cloud, Pipedrive, monday CRM, Salesloft, Brevo, GTM Workspace - Powered by ZoomInfo, and Instantly.

Underlying data: [Grid® JSON](https://www.g2.com/categories/email-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=salesloft&focus%5B%5D=brevo-brevo&focus%5B%5D=gtm-workspace-powered-by-zoominfo&focus%5B%5D=instantly)

HubSpot Sales Hub

Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey.

Average Rating: 4.4/5.0

Total Reviews: 13,768

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How Do G2 Users Rate HubSpot Sales Hub?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
  • Email Platform Integration: 8.8/10 (Category avg: 8.7/10)
  • Email Categorization: 8.6/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.7/10 (Category avg: 8.3/10)

Who Is the Company Behind HubSpot Sales Hub?

  • Seller: HubSpot
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Cambridge, Massachusetts, United States
  • LinkedIn® Page: www.linkedin.com
    17,628 employees on LinkedIn®
  • Ownership: NYSE:HUBS

Who Uses This Product?

  • Who Uses This: Account Executive, Business Development Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Small, 35% Medium

What Do G2 Reviewers Say About HubSpot Sales Hub?

AI-generated summary from verified user reviews

Pros
  • Users find the interface intuitive and easy to navigate, helping them learn and manage daily sales work with ease.
  • Users value the time savings and reduced manual work, freeing them to focus on customer relationships and closing deals.
  • Users value the seamless integrations with HubSpot and other business tools, which help connect their workflows and keep information synchronized.
  • Users find setup straightforward and easy, helping teams get started quickly.
  • Users like the structure and organization that help teams manage sales workflows consistently and keep the process clear and connected.
Cons
  • Users find the pricing high, with costs rising as teams add users or advanced features.
  • Users find advanced features like automation, reporting, and customization restricted to higher-priced plans, with upgrades sometimes feeling costly.
  • Users find reporting limited and rigid, custom reports difficult to build, and some metrics or results inconsistent.
  • Users find the interface cluttered and unintuitive, making features and information difficult to locate and navigation confusing.
  • Users find customization restrictive and often complex, especially when tailoring records, properties, and views to specific business needs.

What Are Recent G2 Reviews of HubSpot Sales Hub?

What Are G2 Users Discussing About HubSpot Sales Hub?

Salesforce Sales Cloud

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management

Average Rating: 4.4/5.0

Total Reviews: 26,314

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How Do G2 Users Rate Salesforce Sales Cloud?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.0/10)
  • Email Platform Integration: 8.7/10 (Category avg: 8.7/10)
  • Email Categorization: 8.4/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.3/10 (Category avg: 8.3/10)

Who Is the Company Behind Salesforce Sales Cloud?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®
  • Ownership: NYSE:CRM

Who Uses This Product?

  • Who Uses This: Account Executive, Account Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 34% Large

What Do G2 Reviewers Say About Salesforce Sales Cloud?

AI-generated summary from verified user reviews

Pros
  • Users find it intuitive and easy to navigate, helping sales teams handle daily tasks with less effort.
  • Users value time savings and efficiency, reducing repetitive work and freeing sales teams to focus on selling and customers.
  • Users value the flexible customization that lets them tailor workflows, fields, and sales processes to fit their business needs.
  • Users value the smooth integrations with Salesforce products, third-party apps, and business systems, connecting tools and data across platforms.
  • Users value its broad, ready-to-use CRM features, which cover essential sales needs and support business operations.
Cons
  • Users find the pricing high, with licensing, add-ons, and scaling increasing costs, especially for smaller teams.
  • Users find the learning curve steep, especially for new and less-technical users.
  • Users find the interface cluttered, clunky, and often unintuitive to navigate.
  • Users say initial setup and implementation can be complex and time-consuming, sometimes requiring outside help.
  • Users find the platform complex and overwhelming, especially when learning or configuring workflows.

What Are Recent G2 Reviews of Salesforce Sales Cloud?

What Are G2 Users Discussing About Salesforce Sales Cloud?

Pipedrive

What is Pipedrive? Pipedrive is a sales CRM for small and medium-sized businesses, built around how salespeople actually work. It brings pipelines, customer context, sales automation, reporting, and AI into one easy-to-use system, without the cost or complexity of an enterprise platform. Reps see what needs attention, prepare for conversations, and follow through. Managers get a shared view of what’s moving, what’s stuck, and where to help. Pipedrive is built by salespeople and used by more than 100,000 companies worldwide. It treats sales as a craft: listening closely, reading the room, and earning trust one conversation at a time. Pipedrive’s approach to AI is to support salespeople, not replace them. Its AI takes on more of the work around selling, while people bring the judgment, empathy, and relationships. 🧑🏽‍💼 Who should use Pipedrive? - Sales reps managing multiple deals at once who want to see which deals need attention without digging through records. - Sales managers building a consistent process across the team and spotting stalled deals early. - Small and mid-sized teams that want an AI CRM that people actually use every day. - Businesses outgrowing spreadsheets or a basic CRM that want pipelines and workflows that scale with them. 💳 Is there a free trial? Yes. Pipedrive offers a free 14-day trial, no credit card required. KEY FEATURES ✅ Pipeline management and sales automation Pipedrive’s visual pipelines show where deals stand and what needs attention. Teams can customize stages, fields, and workflows around how they actually sell. Contacts, emails, and deal history stay connected, so picking up a conversation doesn’t start with a search through five tabs. Email sync, reminders, and automation keep follow-ups on track and repetitive tasks off the to-do list. More than 500 Marketplace integrations connect Pipedrive with other business tools. ✅ Reporting and revenue forecasting Pipedrive’s shared dashboards, customizable reports, and revenue forecasting help managers see what’s working, where deals are slowing down, and who could use support. ✅ Pipedrive Nova: AI meeting intelligence inside the CRM Pipedrive Nova is AI meeting intelligence built into Pipedrive, working around every sales conversation. Before a meeting, Nova prepares a brief from deal history, emails, and past conversations. During the meeting, it records and transcribes, so salespeople can focus on the customer instead of taking notes. Afterward, it summarizes the discussion, highlights next steps, and suggests CRM updates that salespeople review, edit, and approve before anything changes. ✅ AI Sales Assistant: deal summaries, win/loss patterns, and next actions While Nova works around meetings, Pipedrive’s AI Sales Assistant works across deals and pipeline data. It summarizes deals, surfaces patterns in won and lost opportunities, and recommends next actions. Salespeople can get up to speed on a deal quickly, and managers can ask questions about sales data, compare performance, and spot bottlenecks without leaving the CRM. ✅ Pipedrive MCP: connect ChatGPT, Claude, and other AI assistants to your CRM Pipedrive’s Model Context Protocol (MCP) server connects ChatGPT, Claude, and other compatible AI assistants to live CRM data. Teams can find deals, update contacts, and schedule follow-ups through plain-language requests. Existing Pipedrive permissions govern what each assistant can access and change. ✅ Customer conversations: WhatsApp integration and lead capture Pipedrive’s native WhatsApp integration brings messages into the CRM and links conversations to contacts, leads, and deals. The LeadBooster add-on captures leads through web forms, chatbots, and live chat. ✅ Projects: connecting sales and delivery The Pipedrive Projects add-on connects post-sale work to customer and deal history, so delivery teams can pick up where sales left off. AI-generated project briefs bring together commitments, notes, and files from the sales process, while project insights and Gantt timelines help teams track progress, workloads, and deadlines. ✅ Security and permissions: SOC 2, GDPR, and AES-256 encryption Pipedrive is SOC 2 and GDPR compliant. Customer data is protected with AES-256 encryption, 2FA, SAML SSO, and hourly backups. Visibility options and permissions control who can see and edit what, including custom visibility groups and permission sets. Security alerts, security rules, and a device history and audit log add further oversight.

Average Rating: 4.3/5.0

Total Reviews: 5,050

How Do G2 Users Rate Pipedrive?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
  • Email Platform Integration: 8.2/10 (Category avg: 8.7/10)
  • Email Categorization: 7.9/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.1/10 (Category avg: 8.3/10)

Who Is the Company Behind Pipedrive?

  • Seller: Pipedrive
  • Company Website:
  • Year Founded: 2010
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    1,124 employees on LinkedIn®
  • Phone: +1 (650) 924-9906

Who Uses This Product?

  • Who Uses This: CEO, Sales Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 74% Small, 22% Medium

What Do G2 Reviewers Say About Pipedrive?

AI-generated summary from verified user reviews

Pros
  • Users like its intuitive, straightforward interface, which makes navigating and managing the sales pipeline easy.
  • Users value the platform’s customization and flexibility, which let them tailor pipelines, fields, and workflows to their business needs.
  • Users like the clear visual pipeline overview, which lets them quickly see each deal’s stage and status.
  • Users like the clean, well-organized interface, which keeps information clear and easy to navigate.
  • Users value the broad, easy integrations with other apps and business systems, which help keep their tools connected.
Cons
  • Users find reporting shallow and difficult to customize, with limited depth and flexibility for advanced analysis.
  • Users find customization of fields, layouts, and workflows too limited for their needs.
  • Users find the interface and workflows unintuitive, with a learning curve and extra clicks making day-to-day use harder.
  • Users say limited native integrations leave some connections unavailable or dependent on third-party tools.
  • Users find useful features locked behind higher-priced plans or add-ons, sometimes requiring upgrades for basic CRM capabilities.

What Are Recent G2 Reviews of Pipedrive?

What Are G2 Users Discussing About Pipedrive?

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monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you. AI sales agents identify and qualify leads, the AI Notetaker summarizes calls and suggests next steps, and automations handle updates, follow-ups, and data entry, reducing manual work across the board. From pipelines and dashboards to emails, docs, and customer conversations, your entire revenue process runs on one unified platform. Sellers get clarity to close, and leaders get the real-time insights they need to forecast with confidence. And with monday campaigns, marketing and sales teams can plan, launch, and optimize branded email campaigns directly from their CRM without the need for integrations or extra tools. Key features Simple no-code setup Custom dashboards and reporting AI sales agents AI Notetaker Deal insights and prioritization No-code automations Sequences and mass emails monday campaigns Shared inbox Mobile app Lead enrichment Quotes and invoices 500+ integrations

Average Rating: 4.5/5.0

Total Reviews: 1,925

How Do G2 Users Rate monday CRM?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Email Platform Integration: 8.3/10 (Category avg: 8.7/10)
  • Email Categorization: 8.3/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.5/10 (Category avg: 8.3/10)

Who Is the Company Behind monday CRM?

  • Seller: monday.com
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Tel Aviv
  • LinkedIn® Page: www.linkedin.com
    10,589 employees on LinkedIn®
  • Ownership: NASDAQ: MNDY

Who Uses This Product?

  • Who Uses This: Project Manager, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 74% Small, 23% Medium

What Do G2 Reviewers Say About monday CRM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of monday.com CRM, finding it well-organized and efficient for managing tasks.
  • Users value the seamless integrations offered by monday CRM, enhancing workflow connectivity and team collaboration.
  • Users value the automation features in monday CRM, as they greatly enhance efficiency and streamline workflows.
  • Users appreciate the customizability of monday CRM, allowing tailored workflows and automation for specific team needs.
  • Users value the customizability and automation of monday CRM, enhancing collaboration and streamlining project management effectively.
Cons
  • Users find the learning curve steep due to the clunky setup and overwhelming options in monday CRM.
  • Users feel that the missing features hinder the overall functionality and integration capabilities of monday CRM.
  • Users find that limited features hinder the flexibility and effectiveness of monday CRM in meeting their needs.
  • Users feel that there is limited customization in Monday CRM, particularly for integrations and advanced reporting options.
  • Users experience integration issues with monday CRM, finding third-party connections and initial setup complex and challenging.

What Are Recent G2 Reviews of monday CRM?

What Are G2 Users Discussing About monday CRM?

FAQs About Email Tracking Software

Generated using AI

Last updated: June 3, 2026

Which email tracking tool integrates with CRM systems

Based on G2 reviews, several email tracking tools in this category are commonly used alongside CRM workflows, pipeline tracking, and follow-up management.

Which email tracking tool offers the best reporting features

Based on G2 reviews, buyers looking for stronger reporting in email tracking often compare products that surface email activity, pipeline visibility, and team performance in one place.

Which email tracking platform supports attachment tracking

Based on G2 reviews, attachment tracking is discussed less often than email opens, follow-ups, and communication history, so buyers usually look for platforms that centralize email activity and document-related context.

What should buyers look for in email tracking tools

According to verified users, buyers should look for email tracking tools that make follow-ups easier, keep communication history in one place, and connect email activity to pipeline or lead management. Recent reviews repeatedly mention value in open and engagement tracking, reminders, automated sequences, dashboards, and a clean interface that sales teams can adopt quickly. Integrations with Gmail, Outlook, calendars, and CRM workflows also come up often because they reduce manual updates. Reviewers also flag a few tradeoffs to evaluate early, including setup complexity, reporting depth, syncing reliability, and whether advanced automation or customization is limited to higher plans.

How do teams use email tracking for follow-ups

According to verified users, teams use email tracking to stay on top of leads, customer conversations, and next steps without relying on memory or scattered spreadsheets. Recent reviews describe using open and click visibility, reminders, sequences, and activity timelines to spot when outreach needs a response or when a deal may be stalling. Users also mention tying emails to contact or account records so managers and teammates can quickly see conversation history. In practice, that means email tracking supports more consistent outreach, cleaner handoffs, and better day-to-day prioritization, especially when teams are handling a high volume of prospects, meetings, and follow-up tasks.

Salesloft

Salesloft is the revenue orchestration platform that closes the gap between what revenue teams know and what they do next. Powered by agentic AI, Salesloft's Predictive Revenue System connects live signals from buyer engagement, conversations, deals, and forecast data, turning intelligence into clear, prioritized action. Trusted by more than 4,000 organizations including Adobe, 3M, IBM, and Zoom, Salesloft helps revenue teams move from guesswork to confidence, quarter after quarter.

Average Rating: 4.5/5.0

Total Reviews: 9,677

How Do G2 Users Rate Salesloft?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Email Platform Integration: 9.1/10 (Category avg: 8.7/10)
  • Email Categorization: 8.8/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.6/10 (Category avg: 8.3/10)

Who Is the Company Behind Salesloft?

  • Seller: Salesloft
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • LinkedIn® Page: www.linkedin.com
    1,098 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 51% Medium, 32% Large

What Do G2 Reviewers Say About Salesloft?

AI-generated summary from verified user reviews

Pros
  • Users find Salesloft easy to use, appreciating its convenience in reducing admin tasks and connecting with calendars.
  • Users find Salesloft to be helpful for reducing admin tasks and enhancing productivity with convenient scheduling and analytics.
  • Users value the enhanced human support and seamless CRM integration that boost their productivity and reporting.
  • Users value the automation capabilities of Salesloft, enhancing productivity and simplifying activity tracking within their CRM.
  • Users value the time-saving features of Salesloft, which simplify admin tasks and streamline outreach processes.
Cons
  • Users find the missing features in Salesloft frustrating, particularly for sharing cadences and account hierarchy.
  • Users report call issues with Salesloft, including glitches and lack of VoIP options affecting communication efficiency.
  • Users face integration issues with Salesloft, experiencing email disconnects and security concerns that disrupt workflows.
  • Users find the learning curve steep, especially new SDRs facing challenges with cadences and setup complexities.
  • Users experience technical limitations with Salesloft, including syncing errors and challenges in sharing cadences across teams.

What Are Recent G2 Reviews of Salesloft?

What Are G2 Users Discussing About Salesloft?

Brevo

Brevo is a CRM and marketing platform built in Europe, headquartered in Paris and used by over 600,000 businesses worldwide. With Brevo, you run email, SMS, WhatsApp, push and live chat from one account, with your contacts, deals and customer data in a built-in CRM. Brevo hosts customer data on servers in France and Germany, is ISO 27001 certified and works to GDPR standards. If your customers are in Europe, so is their data. Brevo is built for small and mid-sized teams with big plans and little time for complicated software. You start free with up to 300 emails a day, build newsletters and automations with drag and drop, and bring in Aura AI for copy, segments and send times as you grow. Brevo reports 99% email deliverability, backed by an in-house deliverability team. Support is available in six languages on every plan, including the free one. Brevo was formerly known as Sendinblue. What you can do with Brevo: - Run campaigns across email, SMS, WhatsApp, web and mobile push, and Mobile Wallet with the Brevo Marketing Platform - Send order confirmations, password resets and alerts by email, SMS or WhatsApp with Brevo Transactional Email, over SMTP or API with official SDKs in 7 programming languages - Merge data from your store, CRM and offline sources into one customer profile with the Brevo Customer Data Platform - Answer live chat, chatbot, WhatsApp, Instagram and Facebook messages from one inbox, and take calls, with Brevo Conversations - Manage pipelines, deals, meetings and call recordings with the Brevo Sales Platform - Reward repeat customers with points, tiers and digital loyalty cards with Brevo Loyalty Start for free: https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/enterprise/contact-us/

Average Rating: 4.5/5.0

Total Reviews: 2,613

How Do G2 Users Rate Brevo?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)
  • Email Platform Integration: 8.7/10 (Category avg: 8.7/10)
  • Email Categorization: 8.7/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.4/10 (Category avg: 8.3/10)

Who Is the Company Behind Brevo?

  • Seller: Brevo
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Paris
  • LinkedIn® Page: www.linkedin.com
    880 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Brevo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Brevo, benefiting from its simple interface and integrated marketing tools.
  • Users appreciate the integration of CRM, email marketing, and automation in Brevo, simplifying customer management and campaign building.
  • Users appreciate Brevo for its flexibility in automation and reliable email delivery, enhancing their marketing efforts effectively.
  • Users appreciate the easy setup of Brevo, facilitating streamlined management of marketing campaigns and client communications.
  • Users appreciate the flexibility in automation and customer journeys that Brevo offers, simplifying campaign management effectively.
Cons
  • Users find Brevo's missing reporting features limiting, hindering the effectiveness of their marketing strategies.
  • Users find Brevo's limited features hinder its effectiveness, particularly in reporting, automation, and customization options.
  • Users are frustrated by Brevo's limited customization options in templates, restricting creative design capabilities significantly.
  • Users experience a steep learning curve with Brevo, particularly due to confusing tutorials and navigation challenges.
  • Users find Brevo's pricing to be expensive, leading many to prefer the free account over costly plans.

What Are Recent G2 Reviews of Brevo?

What Are G2 Users Discussing About Brevo?

GTM Workspace - Powered by ZoomInfo

Note: GTM Workspace is the upgraded version of ZoomInfo Sales and ZoomInfo Copilot. GTM Workspace is a unified sales execution platform that empowers account executives and account managers to run their entire book of business from a single workspace. By bringing together CRM data, ZoomInfo intelligence, engagement history, and buying signals into one consolidated view, GTM Workspace eliminates the constant context-switching that prevents sellers from doing their best work. At the core of GTM Workspace is an AI assistant that understands the full context of a rep's territory - their accounts, open opportunities, past conversations, and real-time signals - enabling natural language commands that drive real action. Sellers can instantly prepare for meetings, monitor account health, prioritize pipeline, and identify the best prospects to pursue, all without leaving a single interface. GTM Workspace integrates directly with Salesforce, maintaining bidirectional, real-time sync so CRM data stays current automatically. Flexible, spreadsheet-style Views allow reps to slice and analyze their accounts, contacts, leads, and opportunities exactly the way they work - with ZoomInfo firmographic, technographic, and intent data enriched directly alongside CRM fields. Purpose-built for the way modern sales teams operate, GTM Workspace requires no training, no agent building, and no engineering projects. It works immediately out of the box, delivering day-one value on top of the data foundation teams already rely on. The result: sellers spend less time stitching together information across disconnected tools and more time doing what they do best - building relationships and closing deals.

Average Rating: 4.5/5.0

Total Reviews: 8,990

How Do G2 Users Rate GTM Workspace - Powered by ZoomInfo?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Email Platform Integration: 8.8/10 (Category avg: 8.7/10)
  • Email Categorization: 8.6/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.6/10 (Category avg: 8.3/10)

Who Is the Company Behind GTM Workspace - Powered by ZoomInfo?

  • Seller: ZoomInfo
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Vancouver, WA
  • LinkedIn® Page: www.linkedin.com
    9,779 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 26% Small

What Do G2 Reviewers Say About GTM Workspace - Powered by ZoomInfo?

AI-generated summary from verified user reviews

Pros
  • Users value accurate business data for finding reliable prospect information.
  • Users find it intuitive and easy to navigate, with accessible tools that are easy to use without specialized expertise.
  • Users save time on prospect research by quickly locating contact information and speeding up prospecting tasks.
  • Users appreciate the easy setup and smooth implementation, which help them get started quickly.
  • Users like how easily they can find relevant decision-makers and contact details, helping them reach the right prospects quickly.
Cons
  • Users find contact and company information outdated, with updates not arriving frequently enough.
  • Users find the pricing high, especially for small teams and businesses, with costs sometimes outweighing the value.
  • Users say contact details are often inaccurate or outdated, especially email addresses and phone numbers.
  • Users find the interface overwhelming and cluttered, with dense features and information making navigation difficult.
  • Users find search filters difficult to use and too limited to reliably narrow results to relevant records.

What Are Recent G2 Reviews of GTM Workspace - Powered by ZoomInfo?

What Are G2 Users Discussing About GTM Workspace - Powered by ZoomInfo?

Instantly

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your sending accounts, and watch those leads turn into customers - with one, flat-fee subscription. Founded in 2021, Instantly is the leading sales engagement platform used by more than 35,000 customers, from solopreneurs to global agencies. Our goal is to be the simplest tool on the market to make money with cold email.

Average Rating: 4.8/5.0

Total Reviews: 4,155

How Do G2 Users Rate Instantly?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Email Platform Integration: 9.3/10 (Category avg: 8.7/10)
  • Email Categorization: 9.3/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.9/10 (Category avg: 8.3/10)

Who Is the Company Behind Instantly?

  • Seller: Instantly
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Sheridan, US
  • LinkedIn® Page: www.linkedin.com
    378 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 93% Small, 5% Medium

What Do G2 Reviewers Say About Instantly?

AI-generated summary from verified user reviews

Pros
  • Users find Instantly's ease of use invaluable, simplifying inbox management and streamlining email marketing efforts effectively.
  • Users value the seamless setup and outstanding customer support of Instantly, enhancing their email marketing experience significantly.
  • Users find the responsive customer support of Instantly invaluable, offering quick solutions and seamless setup experiences.
  • Users appreciate Instantly for its exceptional email marketing automation, particularly with features that optimize global outreach and efficiency.
  • Users value the time-saving features of Instantly, streamlining email management and enhancing efficiency across campaigns.
Cons
  • Users find the product expensive with high fees and inadequate customer support, providing no results for their investment.
  • Users find the missing features of Instantly limiting, particularly in automation services and domain options.
  • Users find the email management lacking, noting issues with automation, inbox convenience, and transparency.
  • Users find the learning curve challenging, especially during initial setup and understanding the system's complexities.
  • Users face email issues with Instantly, including automation improvements needed and features failing to load properly.

What Are Recent G2 Reviews of Instantly?

What Are G2 Users Discussing About Instantly?

Adobe Marketo Engage

Marketo Engage is a comprehensive, AI-powered marketing automation platform that enables teams to scale personalized buyer engagement and drive predictable pipeline and revenue growth. It helps attract the right buyers, nurture them across channels and journeys, align sales and marketing efforts, and deliver insights that maximize marketing’s impact on revenue. As a centralized hub for cross-channel campaign orchestration and execution, Adobe Marketo Engage supports businesses of all sizes—helping them acquire, nurture, expand, and retain customers along complex buying journeys. By integrating with sales tools, it streamlines marketing automation, campaign management, and lead nurturing. Whether you’re a fast-growing small business or a global enterprise, Marketo Engage empowers marketing teams to launch more campaigns, generate more sales-ready leads, and boost sales performance. Backed by proven technology, comprehensive services, and expert guidance, Marketo Engage helps thousands of companies worldwide transform marketing from a cost center into a revenue driver.

Average Rating: 4.1/5.0

Total Reviews: 3,220

How Do G2 Users Rate Adobe Marketo Engage?

  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 9.0/10)
  • Email Platform Integration: 7.7/10 (Category avg: 8.7/10)
  • Email Categorization: 7.6/10 (Category avg: 8.6/10)
  • Attachment Activity: 7.8/10 (Category avg: 8.3/10)

Who Is the Company Behind Adobe Marketo Engage?

  • Seller: Adobe
  • Company Website:
  • Year Founded: 1982
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    42,975 employees on LinkedIn®
  • Ownership: NASDAQ:ADBE

Who Uses This Product?

  • Who Uses This: Marketing Operations Manager, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Medium, 25% Large

What Do G2 Reviewers Say About Adobe Marketo Engage?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Adobe Marketo Engage, enhancing workflow efficiency and overall marketing operations.
  • Users value the automation capabilities of Adobe Marketo Engage, streamlining complex campaigns and improving engagement effortlessly.
  • Users appreciate the comprehensive marketing automation features of Marketo, enhancing workflow efficiency and effective B2B strategies.
  • Users admire the seamless integrations of Adobe Marketo Engage, streamlining complex campaigns within a single platform.
  • Users value the comprehensive marketing automation capabilities of Adobe Marketo Engage, enhancing engagement and operational efficiency.
Cons
  • Users face a significant learning curve with Adobe Marketo Engage, making setup and optimization challenging without dedicated resources.
  • Users find a steep learning curve with Adobe Marketo Engage, requiring significant time and effort for effective use.
  • Users find Adobe Marketo Engage not intuitive, struggling with complicated workflows and an outdated user interface.
  • Users find the complexity of Adobe Marketo Engage challenging, necessitating dedicated resources and extensive training for effective use.
  • Users find Adobe Marketo Engage expensive due to high costs and the need for dedicated resources to navigate its complexity.

What Are Recent G2 Reviews of Adobe Marketo Engage?

What Are G2 Users Discussing About Adobe Marketo Engage?

Apollo.io

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

Average Rating: 4.7/5.0

Total Reviews: 9,458

How Do G2 Users Rate Apollo.io?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Email Platform Integration: 8.5/10 (Category avg: 8.7/10)
  • Email Categorization: 8.3/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Apollo.io?

  • Seller: Apollo.io
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 67% Small, 29% Medium

What Do G2 Reviewers Say About Apollo.io?

AI-generated summary from verified user reviews

Pros
  • Users like the intuitive, easy-to-navigate interface because it makes the platform simple to learn and use.
  • Users value the time saved on prospect research, lead sourcing, and outreach, freeing them for customer-focused work.
  • Users like having prospecting, contact data, and outreach together in one platform without juggling separate tools.
  • Users value the detailed prospect filters for precisely targeting and segmenting leads by relevant attributes.
  • Users find setup and onboarding quick and straightforward, helping them get started and begin prospecting with little effort.
Cons
  • Users say contact records can be inaccurate or outdated, including stale job and contact details.
  • Users find the interface cluttered and overwhelming, making it difficult to navigate and locate features.
  • Users find the extensive features and advanced tools overwhelming to learn, with a steep initial learning curve.
  • Users find subscriptions, add-ons, and credits expensive, particularly for individuals and small teams, with costs rising as usage grows.
  • Users report slow loading and lag, especially when working with large lists or datasets.

What Are Recent G2 Reviews of Apollo.io?

What Are G2 Users Discussing About Apollo.io?

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface. By consolidating these functions, EngageBay provides teams with a centralized view of customer interactions across the lifecycle and reduces the need for multiple disconnected tools. EngageBay also incorporates AI-assisted features to streamline common tasks and improve productivity. These capabilities include AI-powered email and content generation, subject line suggestions, and workflow assistance that help teams create campaigns and communications more efficiently. The AI tools are designed to support everyday execution rather than replace core strategy, making them accessible to smaller teams that may not have dedicated automation specialists. On the marketing side, users can build email campaigns, design automation workflows, capture leads through forms and landing pages, and run A/B tests. The CRM module supports pipeline tracking, contact management, task automation, and appointment scheduling to help sales teams manage opportunities in a structured way. For post-purchase engagement, the service suite includes ticketing, knowledge base tools, and live chat to manage customer support conversations from one place. A key design principle of EngageBay is accessibility for growing businesses. The platform offers a free tier with core functionality and scales through bundled paid plans rather than numerous add-ons, helping teams adopt automation without significant upfront investment. EngageBay integrates with a range of third-party tools and provides reporting dashboards to monitor campaign performance, deal progress, and support activity. While it is not positioned as a deep enterprise platform, it is built to meet the day-to-day operational needs of SMB revenue teams looking for an integrated, AI-assisted, and budget-aware solution. The platform is built with a focus on simplicity and performance, integrating advanced marketing automation, sales CRM, and customer support software into one cohesive system. EngageBay leverages cutting-edge AI intelligence to enhance productivity and decision-making across various teams. This integration allows businesses to streamline their operations and improve customer interactions, making it an ideal choice for organizations that require a robust yet user-friendly solution. EngageBay's AI capabilities are particularly noteworthy, providing users with tools that help create content quickly, predict outcomes intelligently, and deliver personalized experiences at scale. The AI Email & Content Generator allows users to craft engaging emails and campaigns in seconds, while the AI Lead & Deal Scoring feature helps identify and prioritize leads most likely to convert. Additionally, AI Insights & Recommendations offer actionable suggestions to enhance engagement and productivity, making it easier for businesses to navigate their customer journeys effectively. The platform also boasts a suite of key features that add significant value to its users. EngageBay's marketing automation capabilities include email marketing workflows, landing page and form builders, and social media integration, which collectively enhance outreach efforts. The sales CRM component provides tools for contact and deal management, visual sales pipelines, and team collaboration, ensuring that sales processes are efficient and transparent. Furthermore, the customer support features, such as a helpdesk and ticketing system, live chat, and a unified customer view, facilitate seamless communication and service delivery. EngageBay is particularly well-suited for small to mid-sized businesses, startups, and growing teams that seek an affordable yet powerful alternative to fragmented tools. It is designed for organizations aiming to automate customer interactions, align marketing and sales efforts, and improve support efficiency through the use of AI. This comprehensive approach not only enhances operational efficiency but also positions businesses to compete effectively in their respective markets. What is this product? EngageBay is an all-in-one CRM software platform built for small and mid-sized businesses to manage marketing automation, sales pipelines, and customer support in a single system. It combines email marketing, marketing automation, landing pages, contact management, deal tracking, helpdesk, and live chat—eliminating the need for multiple disconnected tools. Designed as an affordable alternative to HubSpot and ActiveCampaign, EngageBay helps growing businesses attract leads, convert deals, and support customers without enterprise-level costs or complexity. It centralizes customer data, automates workflows, and improves visibility across the entire customer lifecycle.

Average Rating: 4.6/5.0

Total Reviews: 788

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How Do G2 Users Rate EngageBay?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Email Platform Integration: 9.0/10 (Category avg: 8.7/10)
  • Email Categorization: 9.2/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.7/10 (Category avg: 8.3/10)

Who Is the Company Behind EngageBay?

  • Seller: EngageBay Inc
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Wilmington, Delaware
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Analyst
  • Top Industries: Information Technology and Services, Staffing and Recruiting
  • Company Size: 71% Small, 30% Medium

What Do G2 Reviewers Say About EngageBay?

AI-generated summary from verified user reviews

Pros
  • Users find EngageBay's ease of use beneficial for managing contacts and streamlining daily communication effortlessly.
  • Users appreciate the automation capabilities of EngageBay, streamlining processes and enhancing consistency in communication.
  • Users value the efficient customer support in EngageBay, appreciating how it enhances the overall experience of the platform.
  • Users appreciate the all-in-one platform of EngageBay for streamlined contact management, email campaigns, and automation.
  • Users appreciate the automation capabilities of EngageBay, streamlining tasks and enhancing efficiency in their workflows.
Cons
  • Users find the limited features of EngageBay lacking for advanced analysis and automation flexibility.
  • Users note the limited features of EngageBay, expressing a need for more templates and improved automation options.
  • Users find the reporting issues in EngageBay can be limiting and may require time to master effectively.
  • Users find limited customization in EngageBay's reporting, automation, and design tools, affecting advanced workflow needs.
  • Users find poor reporting as a limitation in EngageBay, lacking depth for thorough analysis and insights.

What Are Recent G2 Reviews of EngageBay?

What Are G2 Users Discussing About EngageBay?

Substrata

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Average Rating: 4.9/5.0

Total Reviews: 1,132

How Do G2 Users Rate Substrata?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Email Platform Integration: 9.6/10 (Category avg: 8.7/10)
  • Email Categorization: 9.6/10 (Category avg: 8.6/10)
  • Attachment Activity: 9.6/10 (Category avg: 8.3/10)

Who Is the Company Behind Substrata?

  • Seller: Substrata
  • Year Founded: 2020
  • HQ Location: Tel Aviv, Israel
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Development Representative, Project Manager
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 45% Small, 41% Medium

What Do G2 Reviewers Say About Substrata?

AI-generated summary from verified user reviews

Pros
  • Users value the accurate intelligence from Substrata, enhancing strategic decisions and client relationship management with confidence.
  • Users appreciate the helpful insights from Substrata that enhance client relationships and drive successful negotiations.
  • Users value Substrata's simplified workflow and behavioral insights that enhance negotiation strategies and client engagement.
  • Users value Substrata for its accurate intelligence and simplified workflow, enhancing relationship strategies and client engagement.
  • Users appreciate the time-saving capabilities of Substrata, enhancing workflow efficiency and prioritization of tasks seamlessly.
Cons
  • Users feel that Substrata's steep learning curve can make setup and customization challenging for new users.
  • Users are frustrated by limited customization options in Substrata, wishing for better reporting and more intuitive exports.
  • Users find the initial setup and data analysis of Substrata complicated, affecting usability and workflow efficiency.
  • Users find the time-consuming nature of advanced analytics and integrations frustrating, particularly when seeking quick insights.
  • Users struggle with dashboard issues, including data gaps, poor customization, and overwhelming analytics during critical negotiations.

What Are Recent G2 Reviews of Substrata?

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Average Rating: 4.1/5.0

Total Reviews: 2,854

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How Do G2 Users Rate Zoho CRM?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.0/10)
  • Email Platform Integration: 8.7/10 (Category avg: 8.7/10)
  • Email Categorization: 8.7/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.4/10 (Category avg: 8.3/10)

Who Is the Company Behind Zoho CRM?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 61% Small, 33% Medium

What Do G2 Reviewers Say About Zoho CRM?

AI-generated summary from verified user reviews

Pros
  • Users like the intuitive, user-friendly interface, which makes everyday navigation and common CRM tasks easy to learn.
  • Users value its broad, seamless integrations with Zoho apps and other business tools, helping connect workflows and save time.
  • Users value the extensive customization of fields, layouts, and workflows, which lets them tailor the CRM to their business needs.
  • Users value the broad, useful feature set, which brings together capabilities for managing CRM and wider business needs.
  • Users value the workflow automation for reducing manual work and handling repetitive tasks like follow-ups and lead assignments.
Cons
  • Users say the platform takes time to learn, especially for beginners and when exploring advanced features.
  • Users report slow loading and occasional lag, especially when working with large datasets or complex workflows.
  • Users report slow, inconsistent support responses and difficulty getting effective help with complex issues.
  • Users find the interface cluttered and overwhelming, with too many options and elements on screen.
  • Users find integrations difficult to configure and need extra setup or manual troubleshooting to get them working reliably.

What Are Recent G2 Reviews of Zoho CRM?

What Are G2 Users Discussing About Zoho CRM?

GMass

GMass is an email marketing and automation tool that integrates directly with Gmail, transforming it into a powerful platform for sending personalized mass emails and managing campaigns. Designed for marketers, sales teams, and small businesses, GMass simplifies the process of reaching large audiences without leaving the familiar Gmail interface. Key Features and Functionality: - Mail Merge with Google Sheets: Seamlessly connect to Google Sheets to personalize emails using any column from your spreadsheet, eliminating the need for CSV files. - Automated Follow-Up Sequences: Set up automated follow-up emails that continue until a recipient responds, enhancing engagement and response rates. - Email Verification and Testing: Verify email addresses, test links, and identify potential spam triggers before sending, ensuring higher deliverability. - Breaking Gmail’s Sending Limits: Utilize GMass's technology to surpass Gmail's daily sending limits by connecting multiple accounts or using an SMTP relay. - Advanced Tracking and Reporting: Monitor opens, clicks, replies, and bounces in real-time within Gmail, providing valuable insights into campaign performance. - Personalization and Automation: Use dynamic fields to insert personalized details such as names and job titles, and automate campaigns based on recipient behavior. Primary Value and User Solutions: GMass addresses the challenges of conducting effective email marketing campaigns by offering a user-friendly solution within Gmail. It enables users to send personalized mass emails, automate follow-ups, and track campaign performance without the need for external platforms. By integrating with Google Sheets, GMass simplifies contact management and personalization. Its features help users overcome Gmail's sending limitations, improve email deliverability, and enhance engagement rates, making it an invaluable tool for businesses and individuals aiming to optimize their email outreach efforts.

Average Rating: 4.7/5.0

Total Reviews: 1,307

How Do G2 Users Rate GMass?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Email Platform Integration: 9.1/10 (Category avg: 8.7/10)
  • Email Categorization: 8.9/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.7/10 (Category avg: 8.3/10)

Who Is the Company Behind GMass?

  • Seller: GMass
  • Year Founded: 2014
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 84% Small, 11% Medium

What Do G2 Reviewers Say About GMass?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the simplicity and ease of use of GMass, facilitating efficient email campaigns and automation.
  • Users love the email tracking feature of GMass, enabling effective monitoring of open rates and engagement.
  • Users love GMass for its time-saving convenience and exceptional features for efficient email outreach and follow-ups.
  • Users commend GMass for its intuitive automation, simplifying campaign management and enhancing outreach effectiveness.
  • Users value the time-saving benefits of GMass, allowing for quick and efficient email management and outreach.
Cons
  • Users find the email integration with Salesforce lacking, making it difficult to manage their email communications effectively.
  • Users find GMass expensive, particularly noting the high costs associated with accessing essential features in the free plan.
  • Users find the learning curve steep due to dense features and unclear documentation for newcomers.
  • Users find GMass causes email spamming issues, cluttering inboxes and leading to potential delivery problems.
  • Users find GMass lacking in missing features like email warmup and additional outreach capabilities.

What Are Recent G2 Reviews of GMass?

What Are G2 Users Discussing About GMass?

Outreach

Outreach is a leading agentic AI platform built for revenue teams. Outreach lets revenue leaders hire AI agents that act rather than advise, working as true teammates that expand capacity and embed the skills of top sellers across every go-to-market workflow, from prospecting and engaging accounts to managing deals, coaching reps, forecasting, and retaining and expanding existing accounts. By unifying sales engagement, conversation intelligence, and revenue intelligence in a single connected platform, Outreach gives revenue leaders full-funnel visibility, greater forecast confidence, and more pipeline without adding headcount. World-leading enterprise organizations, including Databricks, SAP, Siemens, and Verizon, rely on Outreach to power their revenue teams. To learn more, visit www.outreach.ai.

Average Rating: 4.3/5.0

Total Reviews: 3,599

How Do G2 Users Rate Outreach?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Email Platform Integration: 8.8/10 (Category avg: 8.7/10)
  • Email Categorization: 8.3/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Outreach?

  • Seller: Outreach
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Seattle, WA
  • LinkedIn® Page: www.linkedin.com
    5,190 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Medium, 22% Large

What Do G2 Reviewers Say About Outreach?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Outreach, appreciating its integrated features for efficient campaign management.
  • Users value the automation capabilities of Outreach, ensuring streamlined sales processes and efficient lead management.
  • Users value the extensive features of Outreach, enhancing productivity and integration for business development and sales teams.
  • Users appreciate the powerful integrations and detailed analytics of Outreach, enhancing efficiency and driving team success.
  • Users value the seamless integrations of Outreach with CRM and calling tools, enhancing daily operations and efficiency.
Cons
  • Users are frustrated by the missing features, particularly the inability to poll and manage tasks efficiently.
  • Users find the learning curve steep for new team members, requiring significant time to master Outreach's features.
  • Users find the lack of bulk action capabilities frustrating, leading to inefficient task management and bottlenecks.
  • Users are frustrated by the limited features of Outreach, which hinder efficient use and adaptability to their needs.
  • Users find customization options limited without an admin license, hindering workflow and flexibility in outreach.

What Are Recent G2 Reviews of Outreach?

Julie Jung
JJ
Researched and written by Julie Jung
Updated April 10, 2026