Rica F.
RF
Delegate Events Assistant
Small-Business (50 or fewer emp.)
Originally submitted 8/9/2026
"monday CRM Makes Contact and Lead Tracking Easy with Clear Sales Visibility"
4.5/5
What do you like best about monday CRM?

What I like most about monday CRM is how easy it is to organise and track contacts, leads, and tasks in one place. It gives good visibility across the sales process, makes it easier to follow up with prospects, and helps keep the team aligned. The customisable boards and clear tracking also make it easy to manage different workflows and stay on top of priorities. Review collected by and hosted on G2.com.

What do you dislike about monday CRM?

One downside is that monday CRM can take some time to set up and customise, especially when managing more complex workflows. Some features can also feel less intuitive at first, and there can be a lot of information on screen, which can make it harder to quickly find what you need. Review collected by and hosted on G2.com.

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