# Best Enterprise Remote Support Software

## How Many Remote Support Software Products Does G2 Track?

**Total Products under this Category:** 98

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ManageEngine Zoho Assist - Remote Support and Screen Sharing (+2.72%) - Among all products in this category, ManageEngine Zoho Assist - Remote Support and Screen Sharing recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank Remote Support Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 27,300+ Authentic Reviews
- 98+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Remote Support Software
 ![G2 Grid® for Remote Support Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-support/grids.png?focus%5B%5D=25671&focus%5B%5D=2397&focus%5B%5D=36316&focus%5B%5D=16222&focus%5B%5D=15890&focus%5B%5D=3683&focus%5B%5D=1273083&focus%5B%5D=39853)

Highlighted products: NinjaOne, TeamViewer, JumpCloud, Atera, Zoho Assist, BeyondTrust Remote Support, PDQ Connect, and SureMDM by 42Gears.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-support/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=teamviewer&focus%5B%5D=jumpcloud&focus%5B%5D=atera&focus%5B%5D=zoho-assist&focus%5B%5D=beyondtrust-remote-support&focus%5B%5D=pdq-connect&focus%5B%5D=suremdm-by-42gears&segment=enterprise)

**Sponsored**

### HiHello

HiHello is a Professional Presence Platform built for enterprise marketing leaders. Every email your team sends, every meeting they join, every card they share at an event is a brand moment. HiHello makes sure each one reflects the brand, captures the lead, and generates data worth acting on. Three touchpoints every employee uses every day: their business card, their email signature, and their virtual background. HiHello generates all three from one source of truth, governed by marketing and approved by IT. Update a title, swap a logo, launch a campaign, and the change rolls out across every inbox, every meeting, and every event in minutes. No shadow tools. No IT tickets to refresh a banner. No third-party servers routing your email. What HiHello powers for enterprise teams: - Digital Business Cards: branded templates with field-level edit controls, customizable card URLs, branded QR codes, profile video, and embedded YouTube/Vimeo. Share via QR, NFC, AirDrop, direct link, text, email, Apple Wallet, Google Wallet, iOS/Android widgets, Apple Watch, and Quick Connect. - Email Signature Manager: automated signature deployment across Google Workspace and Microsoft Outlook, with clickable HTML signatures, bulk distribution, status tracking, locked templates, banners, CTAs, and disclaimers. - HiHello Events: badge and business card scanning, AI-powered Contact Enrichment, team event analytics, and direct sync to Salesforce, HubSpot, and Microsoft Dynamics 365. - Virtual Backgrounds: branded backgrounds for Zoom, Microsoft Teams, Google Meet, Webex, Vimeo, Zoho Meeting, and Twitch, with locked brand packs to enforce visual standards. - Business Contact Manager: company-wide directory, custom lead capture forms, custom contact exchange and consent flows, AI Contact Enrichment, direct CRM sync, and data export controls. - Business Card Scanner: AI-powered scanning of paper cards, digital cards, NFC cards, event badges, and documents into clean, enriched digital contacts. Built for enterprise security, identity, and integration: - SOC 2 Type II certified - Compliant with GDPR, UK GDPR, CCPA, the Australian Privacy Act, and the EU-US Data Privacy Framework - HiHello never sells user data - SSO via Microsoft, Google, Okta, Entra ID, and other major SAML providers - SCIM provisioning and directory sync for automated user lifecycle management - HRIS integrations including Workday - Native CRM integrations with Salesforce, HubSpot, and Microsoft Dynamics 365 - Google Analytics support where configured - Zapier connection at the individual user level for additional workflows Every interaction is a brand moment. HiHello makes sure each one reflects the brand, captures the lead, and generates data worth acting on, across every employee, every channel, and every stage of the connection.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1207&secure%5Bchosen_at%5D=2026-08-08T05%3A32%3A15Z&secure%5Bdisplayable_resource_id%5D=1126&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=133217&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=133217&secure%5Bresource_id%5D=1207&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-support%2Fenterprise&secure%5Btoken%5D=ca465c699f0b23a995c85286b6f598e670e583bbee3db2e74be275bf0ca7b9ba&secure%5Burl%5D=https%3A%2F%2Fwww.hihello.com%2Ffeatures%2Femail-signature-manager&secure%5Burl_type%5D=custom_url)

### [NinjaOne](https://www.g2.com/products/ninjaone/reviews)

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.

**Average Rating:** 4.7/5.0

**Total Reviews:** 4,945

#### How Do G2 Users Rate NinjaOne?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.9/10)
- **Compliance:** 8.5/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind NinjaOne?

- **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone)
- **Company Website:** www.ninjaone.com
- **Year Founded:** 2013
- **HQ Location:** Austin, Texas
- **Twitter:** @NinjaOne  
3,607 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=088d8f8972aca17db8b553b592039f99dd09562a773c2979f4e191848ab016f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6436301%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,376 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 47% Medium, 45% Small

#### What Do G2 Reviewers Say About NinjaOne?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly.
- Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management.
- Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring.
- Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time.
- Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions.

##### Cons

- Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities.
- Users find the **search function lacking** , and the interface can confuse end users with unclear icons.
- Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options.
- Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking.
- Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne.

#### What Are Recent G2 Reviews of NinjaOne?

**["Impowered Our MSP to Resolve Issues Quickly and Grow Quickly"](https://www.g2.com/survey_responses/ninjaone-review-10168731)**

**Rating:** 4.5/5.0 stars

_— Robert M._

[Read full review](https://www.g2.com/survey_responses/ninjaone-review-10168731)

**["Revolutionalised Our Workflows"](https://www.g2.com/survey_responses/ninjaone-review-8785777)**

**Rating:** 5.0/5.0 stars

_— Drew B._

[Read full review](https://www.g2.com/survey_responses/ninjaone-review-8785777)

#### What Are G2 Users Discussing About NinjaOne?

- [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments
- [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments
- [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment

### [TeamViewer](https://www.g2.com/products/teamviewer/reviews)

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,037

#### How Do G2 Users Rate TeamViewer?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.9/10)
- **Compliance:** 9.0/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TeamViewer?

- **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer)
- **Company Website:** www.teamviewer.com
- **Year Founded:** 2005
- **HQ Location:** Goppingen
- **Twitter:** @TeamViewer  
48,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,769 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Small, 34% Medium

#### What Do G2 Reviewers Say About TeamViewer?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration.
- Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective.
- Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support.
- Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices.
- Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations.

##### Cons

- Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use.
- Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance.
- Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings.
- Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability.
- Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels.

#### What Are Recent G2 Reviews of TeamViewer?

**["Awesome remote connecting software"](https://www.g2.com/survey_responses/teamviewer-review-6713136)**

**Rating:** 5.0/5.0 stars

_— Haritha C._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-6713136)

**["Remote support my customers "](https://www.g2.com/survey_responses/teamviewer-review-4988600)**

**Rating:** 4.5/5.0 stars

_— Fadi K._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-4988600)

#### What Are G2 Users Discussing About TeamViewer?

- [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote
- [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments
- [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments
- [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor)

### [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)

JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3,927

#### How Do G2 Users Rate JumpCloud?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.9/10)
- **Compliance:** 8.8/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind JumpCloud?

- **Seller:** [JumpCloud Inc.](https://www.g2.com/sellers/jumpcloud-inc)
- **Company Website:** jumpcloud.com
- **Year Founded:** 2012
- **HQ Location:** Louisville, CO
- **Twitter:** @JumpCloud  
36,368 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=38d1c7ef6377c3d34e3c2bdc6937f8550e2a1a3b27d60788f3502de0910d7b82&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjumpcloud%2F&secure%5Burl_type%5D=linkedin_company_website)  
974 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 53% Medium, 35% Small

#### What Do G2 Reviewers Say About JumpCloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of JumpCloud, finding user management across systems straightforward and intuitive.
- Users value the **unified device management** in JumpCloud, allowing seamless management of diverse platforms in one console.
- Users value the **enhanced security features** of JumpCloud, ensuring a secure and flexible management of users.
- Users value the **seamless integrations** with popular SaaS apps, streamlining management across various systems effortlessly.
- Users value the **remote user management** capabilities, enjoying seamless integration and intuitive interfaces across multiple systems.

##### Cons

- Users find the **missing features** in JumpCloud, such as improved macOS controls and better integrations, limit functionality.
- Users experience **confusion with settings** and note that features require clearer instructions for better usability.
- Users note the **limited features** of JumpCloud, especially its smaller SSO app catalog compared to competitors like Okta.
- Users find **macOS deployment issues** and limited integrations hinder effective management, affecting overall user experience and functionality.
- Users feel the **user interface needs improvement** , as it should be more user-friendly and interactive.

#### What Are Recent G2 Reviews of JumpCloud?

**["Comprehensive Identity and Device Management Platform"](https://www.g2.com/survey_responses/jumpcloud-review-12438905)**

**Rating:** 5.0/5.0 stars

_— amber c._

[Read full review](https://www.g2.com/survey_responses/jumpcloud-review-12438905)

**["Intuitive and Insightful Platform with smooth and excellent over all experience"](https://www.g2.com/survey_responses/jumpcloud-review-11859372)**

**Rating:** 5.0/5.0 stars

_— McJohn C._

[Read full review](https://www.g2.com/survey_responses/jumpcloud-review-11859372)

#### What Are G2 Users Discussing About JumpCloud?

- [How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies?](https://www.g2.com/discussions/how-is-jumpcloud-redefining-identity-and-access-management-in-hybrid-it-environments-for-tech-companies) - 1 comment, 4 upvotes
- [What is JumpCloud used for?](https://www.g2.com/discussions/jumpcloud-what-is-jumpcloud-used-for) - 3 comments, 4 upvotes
- [Can JumpCloud replace Active Directory?](https://www.g2.com/discussions/jumpcloud-can-jumpcloud-replace-active-directory) - 3 comments, 1 upvote
- [Is JumpCloud secure?](https://www.g2.com/discussions/is-jumpcloud-secure) - 2 comments, 3 upvotes
- [What is JumpCloud?](https://www.g2.com/discussions/what-is-jumpcloud) - 1 comment

### [Atera](https://www.g2.com/products/atera/reviews)

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera’s autonomous AI agent, Robin, detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes, resolving Tier-1 and complex Tier-2 incidents in full. 1) Resolution without the wait. Robin doesn't just suggest or assist, it acts and resolves, on its own, instantly. 2) Always-on coverage, day and night. Robin extends your team's reach around the clock, resolving issues at 2am just as reliably as at 2pm, so your team isn't the only line of defense when it comes to fighting downtime. 3) A personal IT tech for every employee. An intelligent, context-aware AI agent that understands your environment, adapts to each user, and responds instantly. Built on a patented architecture, Robin operates as a system of action within your existing enterprise environment, adhering to the highest enterprise-grade security and compliance standards. It's governed by configurable guardrails, a complete audit trail, and approval workflows, so autonomy never comes at the cost of control. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. Discover how Atera can help you achieve unparalleled organizational efficiency at www.atera.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,226

#### How Do G2 Users Rate Atera?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.9/10)
- **Compliance:** 8.0/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Atera?

- **Seller:** [Atera](https://www.g2.com/sellers/atera)
- **Company Website:** www.atera.com
- **Year Founded:** 2011
- **HQ Location:** Tel Aviv
- **Twitter:** @AteraCloud  
1,675 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d38cf3be9c748c5d823f0616da1e9a35094eec1b19735765c7c4c229a7d79702&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F98739%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 55% Small, 31% Medium

#### What Do G2 Reviewers Say About Atera?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Atera to be incredibly **easy to use** , streamlining workstation and server management in one place.
- Users value the **powerful automation tools** of Atera, enabling efficient workstation and server management through scripts and remote access.
- Users appreciate the **all-in-one dashboard** of Atera, which streamlines their workflow and enhances productivity drastically.
- Users value the **efficiency** of Atera, noting its automation and ease of use streamline their device management.
- Users appreciate Atera's **proactive monitoring** , enhancing efficiency with a seamless all-in-one dashboard for better workflow.

##### Cons

- Users note **missing features** like checklists and insufficient alert context, complicating their overall Atera experience.
- Users find the **limited features** of Atera restrictive, especially in the mobile app and billing options.
- Users report that **improvement is needed** in Atera's interface changes and remote access reliability, impacting workflows.
- Users note that **report loading times and limited customization** can hinder efficiency and usability within Atera.
- Users highlight **feature issues** with Atera, including inconvenient billing increments and disruptive interface changes.

#### What Are Recent G2 Reviews of Atera?

**["Easy-to-Use RMM With Strong Patching, Scripting, and a Central Device View"](https://www.g2.com/survey_responses/atera-review-13223481)**

**Rating:** 4.0/5.0 stars

_— Kyle R._

[Read full review](https://www.g2.com/survey_responses/atera-review-13223481)

**["Stable, Clean, and Easy Monitoring with Built-In AI"](https://www.g2.com/survey_responses/atera-review-13213152)**

**Rating:** 4.5/5.0 stars

_— Dieter S._

[Read full review](https://www.g2.com/survey_responses/atera-review-13213152)

#### What Are G2 Users Discussing About Atera?

- [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) - 1 comment
- [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) - 1 comment
- [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) - 2 comments
- [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) - 1 comment
- [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) - 1 comment

### [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews)

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

**Average Rating:** 4.7/5.0

**Total Reviews:** 696

#### How Do G2 Users Rate Zoho Assist?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.9/10)
- **Compliance:** 8.8/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zoho Assist?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 70% Small, 22% Medium

#### What Do G2 Reviewers Say About Zoho Assist?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zoho Assist to be extremely **user-friendly** , making it easy to set up, manage, and interact.
- Users value the **ease of use** in Zoho Assist, making remote access straightforward and efficient.
- Users appreciate the **speed and ease of use** of Zoho Assist, making remote support seamless and effective.
- Users find **Zoho Assist's easy setup** essential for seamless remote support, enhancing efficiency and satisfaction.
- Users commend the **reliability** of Zoho Assist, highlighting its easy setup and seamless connection quality.

##### Cons

- Users often face **remote access issues** with connection difficulties and inconvenient screen displays affecting usability.
- Users find the **feature limitations** of Zoho Assist frustrating, especially when advanced tools require additional purchases.
- Users often face **connection issues** with Zoho Assist, making remote access frustrating and difficult at times.
- Users find the **interface cluttered and confusing** , creating a steep learning curve for new users navigating the software.
- Users feel that the **expensive pricing** of Zoho Assist limits access to features, impacting its overall appeal.

#### What Are Recent G2 Reviews of Zoho Assist?

**["Zoho Assist: Easy, Secure Remote Support That Streamlines IT Troubleshooting"](https://www.g2.com/survey_responses/zoho-assist-review-13054711)**

**Rating:** 5.0/5.0 stars

_— Mohit A._

[Read full review](https://www.g2.com/survey_responses/zoho-assist-review-13054711)

**["Reliable Remote Support with Smooth Setup and Secure Connections"](https://www.g2.com/survey_responses/zoho-assist-review-13206550)**

**Rating:** 5.0/5.0 stars

_— Shashikumar N._

[Read full review](https://www.g2.com/survey_responses/zoho-assist-review-13206550)

#### What Are G2 Users Discussing About Zoho Assist?

- [What is Zoho Assist used for?](https://www.g2.com/discussions/what-is-zoho-assist-used-for) - 1 comment
- [How much does Zoho Assist cost?](https://www.g2.com/discussions/how-much-does-zoho-assist-cost)
- [How secure is Zoho Assist?](https://www.g2.com/discussions/how-secure-is-zoho-assist)
- [Is Zoho Assist free?](https://www.g2.com/discussions/is-zoho-assist-free)
- [How does Zoho Assist work?](https://www.g2.com/discussions/how-does-zoho-assist-work)

### [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews)

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting. Organizations in all vertical markets around the globe use Remote Support to deliver superior support services and reduce threats to valuable data and systems. BeyondTrust is privately held and headquartered in Atlanta, GA with offices and channel partners around the world. Connect with BeyondTrust at www.beyondtrust.com, the BeyondTrust Blog, or on Facebook, Twitter and LinkedIn. Get a Free Trial: https://www.beyondtrust.com/remote-support/trial Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Remote Support: https://www.beyondtrust.com/products/remote-support

**Average Rating:** 4.7/5.0

**Total Reviews:** 386

#### How Do G2 Users Rate BeyondTrust Remote Support?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Compliance:** 9.1/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind BeyondTrust Remote Support?

- **Seller:** [BeyondTrust](https://www.g2.com/sellers/beyondtrust)
- **Company Website:** www.beyondtrust.com
- **Year Founded:** 1985
- **HQ Location:** Johns Creek, GA
- **Twitter:** @BeyondTrust  
14,335 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a53d6389432c932982dffb9b3e388e8999c17b298461d6046c255530ea1f88be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F294396%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,707 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Higher Education
- **Company Size:** 46% Large, 36% Medium

#### What Do G2 Reviewers Say About BeyondTrust Remote Support?

_AI-generated summary from verified user reviews_

##### Pros

- Users find BeyondTrust Remote Support exceptionally **easy to use** , making implementation and support seamless and efficient.
- Users value the **easy and quick remote access** provided by BeyondTrust, enhancing support for remote users effectively.
- Users appreciate the **ease of use and quick remote access** provided by BeyondTrust Remote Support, enhancing productivity.
- Users value the **reliability** of BeyondTrust Remote Support, appreciating its quick, secure, and hassle-free connections for effective solutions.
- Users appreciate the **comprehensive security framework** of BeyondTrust, ensuring safe and efficient remote support sessions.

##### Cons

- Users note the **high price** of BeyondTrust Remote Support as a significant concern affecting its overall value.
- Users express concern over **high pricing** , which can be challenging for smaller organizations with limited budgets.
- Users struggle with the **initial complexity** of BeyondTrust, requiring time and training to navigate its features effectively.
- Users often struggle with the **initial complexity and learning curve** , requiring time and training to master BeyondTrust.
- Users report **remote access issues** that hinder connectivity and require frequent manual administration for appliance updates.

#### What Are Recent G2 Reviews of BeyondTrust Remote Support?

**["Robust Security and Seamless Cross-Platform Remote Support"](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12702001)**

**Rating:** 4.5/5.0 stars

_— Alejandro A._

[Read full review](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12702001)

**["Reliable secure access without the VPN headache"](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12497110)**

**Rating:** 4.5/5.0 stars

_— Carlos M._

[Read full review](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12497110)

#### What Are G2 Users Discussing About BeyondTrust Remote Support?

- [What is BeyondTrust Remote Support used for?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support-used-for) - 2 comments
- [How do you use Bomgar remote support?](https://www.g2.com/discussions/how-do-you-use-bomgar-remote-support)
- [What is remote support software?](https://www.g2.com/discussions/what-is-remote-support-software)
- [What is Bomgar remote support?](https://www.g2.com/discussions/what-is-bomgar-remote-support)
- [What is BeyondTrust remote support?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support) - 1 comment

### [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews)

PDQ Connect is an agent-based endpoint management solution for Windows and macOS, designed for IT administrators and sysadmins. Manage, secure, and automate endpoints across remote, hybrid, and on-site environments without requiring a VPN. Core capabilities include patch management, software deployment, remote desktop access, and vulnerability management. Patch management supports both Windows updates and third-party applications. Vulnerabilities are continuously detected and prioritized using real-world exploit activity in addition to CVSS, enabling remediation based on active risk. Real-time, event-driven automation allows IT teams to execute workflows based on device state and predefined conditions — deployments trigger the moment a condition is met, without waiting for a scheduled window. Offline device deployment queuing ensures no device is skipped regardless of connectivity at the time a deployment runs. The curated package library includes 500+ applications and scripts, sourced directly from publishers, virus-scanned, and typically updated within hours of a new release. Custom multistep packages are supported for proprietary or specialized software. Device groups and inventory provide dynamic and static targeting based on device state, installed software, and custom scan data. Native deployment logging captures failure detail without requiring custom scripts. Remote desktop access supports sessions whether or not an end user is logged in. Multi-tenant support allows IT teams managing multiple environments to operate from a single console. PDQ Connect is SOC 2 certified and includes security features including MFA, role-based access controls, encryption, and audit logging to support compliance requirements. Pricing is publicly available and supports self-service purchasing without requiring a sales call. A 14-day free trial is available with no credit card required. Founded in 2001, PDQ was built by sysadmins, for sysadmins. Backed by a support team with a 95% customer satisfaction score over the past year. Trusted by 30,000+ IT professionals worldwide.

**Average Rating:** 4.6/5.0

**Total Reviews:** 419

#### How Do G2 Users Rate PDQ Connect?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Compliance:** 9.4/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 7.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind PDQ Connect?

- **Seller:** [PDQ.com](https://www.g2.com/sellers/pdq-com)
- **Company Website:** www.PDQ.com
- **Year Founded:** 2001
- **HQ Location:** Salt Lake City, Utah, United States
- **Twitter:** @admarsenal  
987 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3811ece6239044b66405bec2411cdf84f2b57c0f1db07a6603b636660d1f3ff6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17961724%2F&secure%5Burl_type%5D=linkedin_company_website)  
392 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Systems Administrator
- **Top Industries:** Information Technology and Services, Manufacturing
- **Company Size:** 55% Medium, 15% Large

#### What Do G2 Reviewers Say About PDQ Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of PDQ Connect, highlighting its simple setup and efficient management capabilities.
- Users appreciate the **easy software deployment** of PDQ Connect, enabling efficient management of multiple devices seamlessly.
- Users value the **easy deployment** capabilities of PDQ Connect, enabling efficient software management across diverse environments.
- Users commend the **easy setup** of PDQ Connect, facilitating swift and efficient deployment for offline support.
- Users value the **remote access capabilities** of PDQ Connect, enhancing support and management for off-site employees.

##### Cons

- Users note the **missing features** in PDQ Connect hinder flexibility and efficiency in administrative tasks.
- Users seek significant **improvements** in PDQ Connect, including better patch management and enhanced user notifications.
- Users note the **limited features** of PDQ Connect, particularly missing functionalities compared to its on-premises counterpart.
- Users report **remote access issues** primarily due to poor internet connectivity impacting support capabilities and efficiency.
- Users often face **deployment issues** with PDQ Connect, including difficulty distinguishing long device names and creating packages.

#### What Are Recent G2 Reviews of PDQ Connect?

**["Straightforward, Fast Remote Support That Makes IT Work Easier"](https://www.g2.com/survey_responses/pdq-connect-review-13079062)**

**Rating:** 5.0/5.0 stars

_— Abdul Barik G._

[Read full review](https://www.g2.com/survey_responses/pdq-connect-review-13079062)

**["Quick Setup, Intuitive Interface, and Fast Deployments with PDQ Connect"](https://www.g2.com/survey_responses/pdq-connect-review-12890173)**

**Rating:** 4.5/5.0 stars

_— Jeff M._

[Read full review](https://www.g2.com/survey_responses/pdq-connect-review-12890173)

### [SureMDM by 42Gears](https://www.g2.com/products/suremdm-by-42gears/reviews)

SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution that supports Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, VR, and IoT platforms. It also enables management of rugged handhelds and mobile computing devices from various OEMs, along with Peripheral or Things Management capabilities through plugins. In addition, SureMDM has built in Mobile Threat Defense to protect Android devices from cyberthreats, Zero Trust Network Access through SureAccess, and Identity and Access Management via SureIdP.

**Average Rating:** 4.8/5.0

**Total Reviews:** 96

#### How Do G2 Users Rate SureMDM by 42Gears?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Compliance:** 9.0/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SureMDM by 42Gears?

- **Seller:** [42Gears Mobility Systems](https://www.g2.com/sellers/42gears-mobility-systems)
- **Year Founded:** 2009
- **HQ Location:** Bangalore, Karnataka
- **Twitter:** @42gears  
4,934 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=32e428e4873e4a30aa8adbad9eaf760a4ef717155b970957eda4265928fad377&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F42gears&secure%5Burl_type%5D=linkedin_company_website)  
574 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 48% Medium, 33% Large

#### What Do G2 Reviewers Say About SureMDM by 42Gears?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SureMDM by 42Gears to be **easy to use** , enabling quick implementation and effective mobile device management.
- Users commend the **exceptional customer support** of SureMDM, praising its speed, knowledge, and efficiency.
- Users value the **remote device management** of SureMDM, praising its simplicity and efficiency in daily operations.
- Users commend the **robust features** of SureMDM, enhancing their experience with excellent support and easy setup.
- Users appreciate the **ease of remote device management** with SureMDM, praising its intuitive interface for hassle-free monitoring.

##### Cons

- Users find the **device enrollment process cumbersome** , often facing complications that delay setup and access.
- Users feel that **profile and policy management is inflexible** , complicating scalability and creating unnecessary duplication.
- Users find the **poor UI** challenging and feel it hinders the experience for new users.
- Users experience **slow performance** with SureMDM, facing lag and delays in console operation and remote sessions.
- Users find the **learning curve steep** , with initial complexity and a need for better support and examples.

#### What Are Recent G2 Reviews of SureMDM by 42Gears?

**["Managing 206 locations was chaos before this - SureMDM changed how our whole IT operation woks"](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12952616)**

**Rating:** 5.0/5.0 stars

_— Shibu K._

[Read full review](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12952616)

**["SureMDM: The MDM Solution That Keeps Your Endpoints in Check"](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12963592)**

**Rating:** 5.0/5.0 stars

_— Ansh B._

[Read full review](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12963592)

#### What Are G2 Users Discussing About SureMDM by 42Gears?

- [What is Android for enterprise?](https://www.g2.com/discussions/suremdm-what-is-android-for-enterprise) - 1 comment
- [What is Android for enterprise?](https://www.g2.com/discussions/what-is-android-for-enterprise)
- [What are device management apps?](https://www.g2.com/discussions/what-are-device-management-apps) - 1 comment
- [What is SureMDM Nix used for?](https://www.g2.com/discussions/what-is-suremdm-nix-used-for) - 2 comments, 1 upvote
- [What is a common feature of MDM software?](https://www.g2.com/discussions/what-is-a-common-feature-of-mdm-software) - 1 comment

### [AnyDesk](https://www.g2.com/products/anydesk/reviews)

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide. With offices in Berlin, Clearwater (US), Shanghai, and Hong Kong, AnyDesk is taking a leap forward from Start-up to Scale-Up and expands its business globally continuing its rapid growth. Unparalleled speed, extraordinary ease of use, and highest security standards are our strong suit. AnyDesk offers advanced customization options enabling users to adapt the software to their individual needs. It empowers IT experts, leaders, and novices alike to maximize their efficiency and achieve their goals.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,080

#### How Do G2 Users Rate AnyDesk?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.9/10)
- **Compliance:** 8.9/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind AnyDesk?

- **Seller:** [AnyDesk Software GmbH](https://www.g2.com/sellers/anydesk-software-gmbh)
- **Year Founded:** 2014
- **HQ Location:** Stuttgart
- **Twitter:** @anydesk  
7,883 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95bf2e1d70e21f8b3de136cca62fc95e93d28ad19b1509656dbaad20e1509c88&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8494083%2F&secure%5Burl_type%5D=linkedin_company_website)  
356 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Software Developer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Small, 43% Medium

#### What Do G2 Reviewers Say About AnyDesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of AnyDesk, enabling quick and efficient remote connections for technical support.
- Users appreciate the **remote access capabilities** of AnyDesk, enabling seamless control and collaboration from anywhere.
- Users appreciate the **s seamless remote support** of AnyDesk, enabling smooth access and excellent IT management features.
- Users appreciate the **easy access** of AnyDesk, enjoying seamless connectivity even with slower internet connections.
- Users love the **easy setup** of AnyDesk, allowing for quick connections and efficient technical support.

##### Cons

- Users often face **connection issues** with AnyDesk, including slow speeds and random disconnections, leading to frustration.
- Users face **remote access issues** with AnyDesk, including connection timeouts and unreliable clipboard file transfers.
- Users often face **slow performance** with AnyDesk, particularly during connections and when internet speed is low.
- Users experience **slow connectivity** issues, especially with network restrictions, affecting the overall performance of AnyDesk.
- Users often experience **delay issues** with AnyDesk, particularly with connectivity and slow response times.

#### What Are Recent G2 Reviews of AnyDesk?

**["Smooth, Responsive Remote Access with Quick Setup and Cross-Platform Support"](https://www.g2.com/survey_responses/anydesk-review-12933340)**

**Rating:** 4.5/5.0 stars

_— Sunil B._

[Read full review](https://www.g2.com/survey_responses/anydesk-review-12933340)

**["Fast, lightweight remote access that just works for day-to-day client support"](https://www.g2.com/survey_responses/anydesk-review-13194582)**

**Rating:** 4.5/5.0 stars

_— Abhijith J._

[Read full review](https://www.g2.com/survey_responses/anydesk-review-13194582)

#### What Are G2 Users Discussing About AnyDesk?

- [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) - 2 comments, 1 upvote
- [How long can I use AnyDesk for free?](https://www.g2.com/discussions/how-long-can-i-use-anydesk-for-free) - 2 comments, 1 upvote
- [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) - 7 comments
- [Is AnyDesk software safe?](https://www.g2.com/discussions/is-anydesk-software-safe) - 1 comment
- [What does AnyDesk software do?](https://www.g2.com/discussions/what-does-anydesk-software-do) - 1 comment

### [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

**Average Rating:** 4.5/5.0

**Total Reviews:** 791

#### How Do G2 Users Rate Datto RMM?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.9/10)
- **Compliance:** 8.1/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 7.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Datto RMM?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 64% Small, 32% Medium

#### What Do G2 Reviewers Say About Datto RMM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Datto RMM, enjoying seamless management and troubleshooting across multiple sites.
- Users appreciate the **automation capabilities** of Datto RMM, streamlining processes and enhancing efficiency in their workflows.
- Users value the **wealth of information** and **support** Datto RMM offers for managing customer devices efficiently.
- Users value the **seamless integrations** of Datto RMM, enhancing efficiency and streamlining management tasks significantly.
- Users value the **ease of remote access** in Datto RMM, enhancing support and monitoring capabilities effectively.

##### Cons

- Users experience **remote access issues** with Datto RMM, facing connectivity problems and slow recovery times.
- Users experience **slow performance** with Datto RMM, particularly with remote portal functionality and endpoint controls.
- Users face **feature issues** with Datto RMM, finding custom monitors challenging and installations problematic without admin rights.
- Users often feel overwhelmed by **missing features** , desiring stability and additional functionality within Datto RMM.
- Users find that Datto RMM **needs improvement** in modernizing its features, making updates, and enhancing usability.

#### What Are Recent G2 Reviews of Datto RMM?

**["Comprehensive Management with Limited Automation in Patches"](https://www.g2.com/survey_responses/datto-rmm-review-13210156)**

**Rating:** 4.0/5.0 stars

_— Ronald J._

[Read full review](https://www.g2.com/survey_responses/datto-rmm-review-13210156)

**["Powerful, Easy-to-Use Remote Monitoring and Automation for MSPs"](https://www.g2.com/survey_responses/datto-rmm-review-12813084)**

**Rating:** 4.0/5.0 stars

_— D S._

[Read full review](https://www.g2.com/survey_responses/datto-rmm-review-12813084)

#### What Are G2 Users Discussing About Datto RMM?

- [Is datto RMM secure?](https://www.g2.com/discussions/is-datto-rmm-secure)
- [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) - 2 comments
- [What RMM did datto?](https://www.g2.com/discussions/what-rmm-did-datto)
- [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) - 2 comments

### [EV Reach](https://www.g2.com/products/ev-reach/reviews)

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation . Compliance and security management

**Average Rating:** 4.5/5.0

**Total Reviews:** 428

#### How Do G2 Users Rate EV Reach?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.9/10)
- **Compliance:** 8.4/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind EV Reach?

- **Seller:** [EasyVista](https://www.g2.com/sellers/easyvista)
- **Year Founded:** 1988
- **HQ Location:** Noisy-le-Grand
- **Twitter:** @EasyVista  
1,283 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f95ddc6ee892e017666c8d9f0801aa2395c19cec40f851e81a3ec8f3f69b0c3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F65515%2F&secure%5Burl_type%5D=linkedin_company_website)  
375 employees on LinkedIn®
- **Ownership:** EPA: ALEZV

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Systems Administrator
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 59% Medium, 31% Large

#### What Do G2 Reviewers Say About EV Reach?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of EV Reach, enabling intuitive navigation and streamlined workflows for all team members.
- Users love the **flexibility of remote access** with EV Reach, allowing efficient troubleshooting and device management.
- Users value the **remote support capabilities** of EV Reach, enabling quick issue resolution and enhanced user satisfaction.
- Users value **seamless remote access** with EV Reach, enhancing troubleshooting speed and overall user satisfaction significantly.
- Users value the **comprehensive feature set** of EV Reach, enhancing productivity and simplifying remote support management.

##### Cons

- Users face **remote access issues** with EV Reach, particularly around setup difficulties and connection reliability.
- Users note the lack of **missing features** in EV Reach, such as patch management and pre-built packages.
- Users face frequent **connection issues** , complicating setup and configuration processes for the EV Reach product.
- Users experience **slow performance** with EV Reach, particularly during peak times, impacting productivity and efficiency.
- Users feel the **feature limitations** of EV Reach hinder usability and flexibility, especially for new users and small teams.

#### What Are Recent G2 Reviews of EV Reach?

**["Amazing Remote Tool"](https://www.g2.com/survey_responses/ev-reach-review-8400091)**

**Rating:** 5.0/5.0 stars

_— Camilo C._

[Read full review](https://www.g2.com/survey_responses/ev-reach-review-8400091)

**["EV Reach is a tool in our IT EUS toolkit"](https://www.g2.com/survey_responses/ev-reach-review-9896365)**

**Rating:** 5.0/5.0 stars

_— SANJEET K._

[Read full review](https://www.g2.com/survey_responses/ev-reach-review-9896365)

### [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews)

LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience. Rescue is used by small help desks and the world's largest global enterprises alike, including organizations in regulated industries such as finance, healthcare, and the public sector. Whether supporting internal IT or external customer-facing teams, Rescue adapts to your environment, your workflows, and your scale. Key capabilities include: -Enterprise-grade security: 40+ granular permissions and controls, session audit logs, IP and device-based access restrictions, SSO/AD Sync, and data storage policies — purpose-built for compliance and governance requirements. -Fast, reliable connections: Sessions connect in ~20 seconds or less, backed by 99.99% uptime, 5B+ remote sessions, and 20+ years of proven enterprise performance. -Flexible support options: 12+ connection methods including PIN code, calling card, web link, and live chat — minimizing user friction across platforms and devices. -Practical AI: AI-powered diagnostics, session summaries, script building, and error analysis help technicians resolve issues faster and document more consistently. -Smart integrations: Pre-built connectors for ServiceNow, Nexthink, Salesforce and more, plus robust APIs that align Rescue with the tools and workflows where support already lives. -Multi-platform support: Support devices across Windows, Mac, iOS, Android, Linux and Chromebook. Rescue is trusted by support teams that need a solution that is secure by design, operationally dependable, and ready to evolve with the demands of AI-driven enterprise support.

**Average Rating:** 4.6/5.0

**Total Reviews:** 197

#### How Do G2 Users Rate LogMeIn Rescue?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.9/10)
- **Compliance:** 9.0/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind LogMeIn Rescue?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Company Website:** www.goto.com
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 38% Medium, 34% Small

#### What Do G2 Reviewers Say About LogMeIn Rescue?

_AI-generated summary from verified user reviews_

##### Pros

- Users find LogMeIn Rescue's **ease of use** invaluable for remote problem solving and client issue recording.
- Users value the **simple and effective remote access** of LogMeIn Rescue, making IT support easier and more efficient.
- Users value the **simple and effective remote assistance** provided by LogMeIn Rescue for hassle-free troubleshooting.
- Users appreciate the **remote control feature** of LogMeIn Rescue, enabling effective problem-solving from anywhere.
- Users value the **effective customer support** of LogMeIn Rescue, facilitating quick issue resolution through remote control access.

##### Cons

- Users find LogMeIn Rescue **too expensive** for its offerings, suggesting better value in other remote software options.
- Users feel LogMeIn Rescue has **feature limitations** for its price, especially compared to other remote software options.
- Users feel LogMeIn Rescue offers **limited features** for the price, lacking comprehensive tools compared to competitors.
- Users report **ticketing issues** , citing unhelpful support and difficulties managing accounts across multiple portals.
- Users often face **application crashes and poor support** , complicating account management across multiple platforms.

#### What Are Recent G2 Reviews of LogMeIn Rescue?

**["Easy to Use with Seamless Connection and Great Screen Sharing Features"](https://www.g2.com/survey_responses/logmein-rescue-review-12937006)**

**Rating:** 5.0/5.0 stars

_— MOBOLAJI O._

[Read full review](https://www.g2.com/survey_responses/logmein-rescue-review-12937006)

**["Effortless Remote Support with Stellar Security"](https://www.g2.com/survey_responses/logmein-rescue-review-12760322)**

**Rating:** 4.5/5.0 stars

_— Reena S._

[Read full review](https://www.g2.com/survey_responses/logmein-rescue-review-12760322)

#### What Are G2 Users Discussing About LogMeIn Rescue?

- [What is Rescue used for?](https://www.g2.com/discussions/what-is-rescue-used-for)

### [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews)

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Key features include: File Transfer Remote Reboot Remote Print Multi-to-Multi Monitor User role and access management Chat (in-session and outside-session) Share screen via weblink Remote reboot and Wake-on-LAN Session recording Two users in one computer Remote stylus USB device redirection Mic passthrough Ultra high-quality audio (256k or 384k) YUV 4:4:4 (Better color accuracy) SSO Integration Granular Permissions and Scheduled Access Android/IoT Unattended Access APIs, IP Whitelist, Connector

**Average Rating:** 4.8/5.0

**Total Reviews:** 512

#### How Do G2 Users Rate Splashtop Remote Access?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Compliance:** 8.2/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Splashtop Remote Access?

- **Seller:** [Splashtop Inc.](https://www.g2.com/sellers/splashtop-inc)
- **Company Website:** www.splashtop.com
- **Year Founded:** 2006
- **HQ Location:** Cupertino, CA
- **Twitter:** @splashtop  
5,216 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a42e535944fbf3b5bef3f7abc1304e4e8cd5d2619b6979f332b3ef1460197940&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1944335%2F&secure%5Burl_type%5D=linkedin_company_website)  
353 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Accounting, Information Technology and Services
- **Company Size:** 81% Small, 15% Medium

#### What Do G2 Reviewers Say About Splashtop Remote Access?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike.
- Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access.
- Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere.
- Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity.
- Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization.

##### Cons

- Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance.
- Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality.
- Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop.
- Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience.
- Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions.

#### What Are Recent G2 Reviews of Splashtop Remote Access?

**["Secure, Easy Remote Access to Work Machines from Anywhere"](https://www.g2.com/survey_responses/splashtop-remote-access-review-12442892)**

**Rating:** 5.0/5.0 stars

_— Josh G._

[Read full review](https://www.g2.com/survey_responses/splashtop-remote-access-review-12442892)

**["Splashtop: Simple Setup, Top-Notch Performance, and Strong Security"](https://www.g2.com/survey_responses/splashtop-remote-access-review-12523589)**

**Rating:** 4.5/5.0 stars

_— Luca I._

[Read full review](https://www.g2.com/survey_responses/splashtop-remote-access-review-12523589)

#### What Are G2 Users Discussing About Splashtop Remote Access?

- [What is Splashtop Business Access used for?](https://www.g2.com/discussions/what-is-splashtop-business-access-used-for)
- [Is Splashtop secure?](https://www.g2.com/discussions/is-splashtop-secure)
- [What protocol does Splashtop use?](https://www.g2.com/discussions/what-protocol-does-splashtop-use)
- [What does the Splashtop app do?](https://www.g2.com/discussions/what-does-the-splashtop-app-do) - 1 comment
- [How does splashtop business work?](https://www.g2.com/discussions/how-does-splashtop-business-work) - 1 comment

### [Cisco Webex Support](https://www.g2.com/products/cisco-cisco-webex-support/reviews)

Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services. Key Features and Functionality: - Instant Remote Support Sessions: Initiate support sessions swiftly, allowing representatives to view and control customers' desktops for immediate issue resolution. - Live Chat and Video Conferencing: Engage with customers through high-quality video and chat, facilitating personalized and interactive support experiences. - Remote Desktop Control: Take control of remote desktops to perform tasks such as software installations, updates, and troubleshooting directly on the customer's device. - Unattended Access: Access and manage unattended computers, servers, and point-of-service systems remotely to resolve issues, run patches, and install updates without user intervention. - File Transfer Capability: Transfer files directly to the customer's computer during a session, streamlining the process of providing necessary resources or updates. - System Information Collection: Gather system information with a single click to diagnose issues more effectively and expedite the support process. - Session Recording and Reporting: Record support sessions for quality assurance and training purposes, and utilize detailed reporting functions to analyze and improve support processes. Primary Value and Solutions Provided: Cisco Webex Support enhances customer satisfaction by enabling rapid and effective remote assistance, reducing the need for on-site visits. It boosts support representative productivity through tools like live chat, video conferencing, and remote desktop control, allowing them to handle multiple customers simultaneously. The platform's ability to access unattended systems ensures that support can be provided at any time, addressing issues proactively. By decreasing call times and increasing first-call resolution rates, organizations can reduce overall support costs while delivering high-quality service. Additionally, the secure, scalable nature of the service ensures that support sessions are protected and can grow with the organization's needs.

**Average Rating:** 4.2/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate Cisco Webex Support?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.9/10)
- **Compliance:** 9.2/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 9.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Cisco Webex Support?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Company Size:** 47% Large, 33% Small

#### What Do G2 Reviewers Say About Cisco Webex Support?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Cisco Webex Support, highlighting its functionality and compatibility as key strengths.
- Users love the **intuitive interface** of Cisco Webex Support, making it easy to use and highly functional.
- Users find the **mobile compatibility** of Cisco Webex Support enhances their experience, making it easy to use on-the-go.
- Users value the **remote control access permissions** of Cisco Webex Support, appreciating its ease of use as a trusted tool.
- Users value the **ease of use** and reliability of Cisco Webex Support as a longstanding remote support tool.

##### Cons

- Users often face **performance issues** with slow response times and challenges in sharing control with others.
- Users face occasional **remote access issues** with Webex Support, as performance can be slow and sharing control is difficult.
- Users experience occasional **remote control issues** , facing slowness and difficulty in sharing control with others.
- Users experience **slow performance** and occasional difficulties in sharing control to other users during sessions.

#### What Are Recent G2 Reviews of Cisco Webex Support?

**["One of the most likely app for supports."](https://www.g2.com/survey_responses/cisco-webex-support-review-11775554)**

**Rating:** 5.0/5.0 stars

_— Alberto B._

[Read full review](https://www.g2.com/survey_responses/cisco-webex-support-review-11775554)

**["Cisco WebEx is the best of Remote Support Tool in the Industry"](https://www.g2.com/survey_responses/cisco-webex-support-review-12373812)**

**Rating:** 4.5/5.0 stars

_— Shreeram R._

[Read full review](https://www.g2.com/survey_responses/cisco-webex-support-review-12373812)

#### What Are G2 Users Discussing About Cisco Webex Support?

- [How do I use Webex support?](https://www.g2.com/discussions/how-do-i-use-webex-support)
- [What software do I need for Webex?](https://www.g2.com/discussions/what-software-do-i-need-for-webex)
- [What is Webex Support Center?](https://www.g2.com/discussions/what-is-webex-support-center)

### [SolarWinds DameWare Remote Support](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews)

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide. Key Features: • Remotely control computers both inside and outside the network firewall • Supports remote desktop connection to Windows, Linux, and Mac OS X systems • Remotely manage and troubleshoot Windows computers and Active Directory® (AD) domains • Deliver on-the-go support with remote access from iOS® and Android® devices • Supports Smart Card logon and authentication

**Average Rating:** 4.3/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate SolarWinds DameWare Remote Support?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.9/10)
- **Compliance:** 9.2/10 (Category avg: 8.8/10)
- **Multi-Platform Support:** 7.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SolarWinds DameWare Remote Support?

- **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc)
- **Year Founded:** 1999
- **HQ Location:** Austin, TX
- **Twitter:** @solarwinds  
19,570 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,824 employees on LinkedIn®
- **Ownership:** NYSE: SWI

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Education Management
- **Company Size:** 50% Medium, 35% Large

#### What Do G2 Reviewers Say About SolarWinds DameWare Remote Support?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** and features of SolarWinds DameWare Remote Support, making it a great choice.
- Users benefit from the **affordability** of SolarWinds DameWare Remote Support, making it a great choice for enterprises.
- Users value the **automation features** of SolarWinds DameWare Remote Support for their ease and cost-effectiveness.
- Users appreciate the **fast issue resolution** with DameWare, allowing swift support without long wait times.
- Users value the **fast issue resolution** provided by SolarWinds DameWare Remote Support, ensuring quick and efficient fixes.

#### What Are Recent G2 Reviews of SolarWinds DameWare Remote Support?

**["Must Have for your business"](https://www.g2.com/survey_responses/solarwinds-dameware-remote-support-review-4233551)**

**Rating:** 5.0/5.0 stars

_— Jeremy M._

[Read full review](https://www.g2.com/survey_responses/solarwinds-dameware-remote-support-review-4233551)

**["Excellent software to connect remotely to computers"](https://www.g2.com/survey_responses/solarwinds-dameware-remote-support-review-10391700)**

**Rating:** 5.0/5.0 stars

_— Eric B._

[Read full review](https://www.g2.com/survey_responses/solarwinds-dameware-remote-support-review-10391700)

#### What Are G2 Users Discussing About SolarWinds DameWare Remote Support?

- [What is SolarWinds DameWare Mini Remote Control used for?](https://www.g2.com/discussions/what-is-solarwinds-dameware-mini-remote-control-used-for)
- [What is SolarWinds DameWare Remote Everywhere used for?](https://www.g2.com/discussions/what-is-solarwinds-dameware-remote-everywhere-used-for)
- [Is Dameware affected by SolarWinds?](https://www.g2.com/discussions/is-dameware-affected-by-solarwinds)
- [What is SolarWinds Dameware mini remote control?](https://www.g2.com/discussions/solarwinds-dameware-remote-support-what-is-solarwinds-dameware-mini-remote-control)
- [What can Dameware do?](https://www.g2.com/discussions/what-can-dameware-do)

- ‹ Prev‹ Prev
- 1
- [2](/categories/remote-support/enterprise?order=g2_score&page=2#product-list)
- [Next ›Next ›](/categories/remote-support/enterprise?order=g2_score&page=2#product-list)

Spotlight Categories

[Bot Platforms Software](https://www.g2.com/categories/bot-platforms)

[Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms)

[Live Chat Software](https://www.g2.com/categories/live-chat)

[Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm)

[Voice Recognition Software](https://www.g2.com/categories/voice-recognition)

Similar Categories

- [Infrastructure as a Service (IaaS)](/categories/infrastructure-as-a-service-iaas)
- [Active Metadata Management](/categories/active-metadata-management)
- [Address Verification](/categories/address-verification)
- [AIOps Platforms](/categories/aiops-platforms)
- [Application Server](/categories/application-server)

- [Blockchain](/categories/blockchain)
- [Cloud File Storage](/categories/cloud-file-storage)
- [Database Software](/categories/database-software)
- [Data Center Infrastructure Management (DCIM)](/categories/data-center-infrastructure-management-dcim)
- [Data Center Networking](/categories/data-center-networking)

- [Data Exchange Platforms](/categories/data-exchange-platforms)
- [Data Fabric](/categories/data-fabric)
- [Data Integration Tools](/categories/data-integration-tools)
- [Data Management Software](/categories/data-management-software)
- [Data Mapping](/categories/data-mapping)

[Browse Remote Support Themes](/categories/remote-support/themes)