I like that AnyDesk allows me to pass files without impairing the users running it, which is a very good tool. I can have users handling software in the UI while I go through the 'back end' and pass new files without disclosing what I'm handling.

AnyDesk is the solution I use most when it comes to taking remote access to any machine with a GUI. In offices—especially those with multiple branches—issues where some users aren’t able to complete certain tasks will always be there. In those situations, it’s easy for anyone to use AnyDesk to get UI access to another computer and fix the issue. On the other end, the user has to accept our remote-access request, so from a security POV it isn’t a problem. Performance-wise, the application itself is very fast, but it can feel laggy if the network is slow. I can’t really blame AnyDesk for that. When it comes to compatibility, we can use AnyDesk on Linux-based systems, macOS, and Windows. It also has CLI-based management and a REST API for CRM integration, although I haven’t used those features much.

AnyDesk is easy to set up and very useful for quick remote access and support. I like that it connects fast, works across different devices, and usually performs well even on weaker connections. It makes troubleshooting, file access, and helping someone remotely much simpler without needing to be physically present.