Highest-Rated Remote Support Software by G2 Users

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Highest-Rated Remote Support Software by G2 Users
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Overall Satisfaction Score
100
Top Industries of Reviewers:
Information Technology and Services
56%
Computer & Network Security
28%
Hospital & Health Care
9%
Manufacturing
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 9.5
9.3
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
95
Top Industries of Reviewers:
Information Technology and Services
47%
Computer Software
32%
Marketing and Advertising
11%
Computer & Network Security
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.5
9.0
Ease of Setup
Average: 9.5
9.2
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.4
9.1
Overall Satisfaction Score
88
Top Industries of Reviewers:
Information Technology and Services
36%
Computer & Network Security
23%
Manufacturing
22%
Primary/Secondary Education
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.5
9.7
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.6
Overall Satisfaction Score
86
Top Industries of Reviewers:
Information Technology and Services
72%
Renewables & Environment
11%
Computer Software
9%
Computer & Network Security
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.5
9.9
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
9.9
Overall Satisfaction Score
83
Top Industries of Reviewers:
Information Technology and Services
43%
Computer Software
25%
Financial Services
18%
Computer & Network Security
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.5
9.1
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.4
9.4
Overall Satisfaction Score
83
Top Industries of Reviewers:
Information Technology and Services
61%
Computer & Network Security
20%
Computer Software
14%
Consulting
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 9.5
9.4
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
77
Top Industries of Reviewers:
Manufacturing
32%
Primary/Secondary Education
26%
Information Technology and Services
25%
Hospital & Health Care
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 9.5
9.3
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
76
Top Industries of Reviewers:
Information Technology and Services
86%
Computer Software
8%
Education Management
3%
Public Relations and Communications
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.5
9.8
Ease of Setup
Average: 9.5
9.9
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
9.6
Overall Satisfaction Score
75
Top Industries of Reviewers:
Information Technology and Services
61%
Computer & Network Security
26%
Telecommunications
6%
Manufacturing
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.5
9.4
Ease of Setup
Average: 9.5
9.3
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
73
Top Industries of Reviewers:
Information Technology and Services
35%
Computer & Network Security
29%
Consulting
20%
Computer Software
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.5
9.4
Ease of Setup
Average: 9.5
9.2
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
71
Top Industries of Reviewers:
Information Technology and Services
37%
Computer & Network Security
22%
Computer Software
21%
Accounting
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 9.5
9.6
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.4
9.5
Overall Satisfaction Score
70
Top Industries of Reviewers:
Information Technology and Services
49%
Computer & Network Security
22%
Computer Software
17%
Accounting
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 9.5
9.5
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.6
Overall Satisfaction Score
68
Top Industries of Reviewers:
Information Technology and Services
36%
Accounting
34%
Computer Software
16%
Hospital & Health Care
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.5
9.4
Ease of Setup
Average: 9.5
9.5
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.4
9.3
Overall Satisfaction Score
68
Top Industries of Reviewers:
Computer & Network Security
39%
Information Technology and Services
33%
Consulting
17%
Construction
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.5
9.7
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.7
Overall Satisfaction Score
65
Top Industries of Reviewers:
Information Technology and Services
48%
Computer Software
27%
Computer & Network Security
15%
Hospital & Health Care
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
9.8
Ease of Setup
Average: 9.5
9.8
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.4
9.4
Overall Satisfaction Score
64
Top Industries of Reviewers:
Information Technology and Services
31%
Financial Services
27%
Computer & Network Security
23%
Manufacturing
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.5
9.3
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.4
9.4
Overall Satisfaction Score
62
Top Industries of Reviewers:
Information Technology and Services
60%
Computer Software
19%
Computer Networking
11%
Computer & Network Security
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 9.5
9.6
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.4
9.7
Overall Satisfaction Score
61
Top Industries of Reviewers:
Information Technology and Services
63%
Computer & Network Security
29%
Computer Networking
5%
Computer Hardware
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.0
Meets Requirements
Average: 9.4
8.9
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.5
8.9
Quality of Support
Average: 9.4
8.7
Ease of Admin
Average: 9.4
9.0
Overall Satisfaction Score
61
Top Industries of Reviewers:
Financial Services
50%
Information Technology and Services
25%
Computer Software
17%
Consumer Goods
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.4
8.8
Ease of Doing Business With
Average: 9.5
9.6
Ease of Setup
Average: 9.5
9.5
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
60
Top Industries of Reviewers:
Financial Services
34%
Information Technology and Services
28%
Insurance
22%
Computer Software
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 9.5
9.4
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.4
9.2