Zoho Assist Pricing Overview

Zoho Assist does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, Zoho Assist pricing in 2026 starts at $15.00. Pricing may vary based on billing terms or usage, so users should review the Zoho's official pricing page for the most current details.

According to G2 reviewers, Zoho Assist's pricing is best suited for small businesses, independent IT consultants, and managed service providers who need professional remote support capabilities without enterprise-level budgets. The majority of G2 reviewers come from small businesses in IT services, computer security, and networking, and consistently praise Zoho Assist's pricing as ideal for their scale. Mid-market IT and non-profit organizations also appear frequently among reviewers, gravitating toward Professional or Enterprise tiers for unattended access and session recording. G2 reviews suggest the free tier works well for sole practitioners handling occasional support, while the $10 to $15 tiers suit growing teams supporting multiple clients or remote employees.

Zoho Assist's free edition supports one simultaneous session and includes basics like instant chat, clipboard sharing, and computer history, but lacks file transfer, multi-monitor navigation, reboot and reconnect, and screen capture. G2 reviewers on the free tier note the single-session cap as the primary frustration. Zoho Assist's paid plans starting at $10 per month unlock file transfer, session transfer, and custom reports, while the $15 Professional tier adds mobile apps, two-way screen sharing, rebranding, and scheduled sessions. The $24 Enterprise tier introduces session recording, voice and video chat, annotation, and custom domain mapping. Unattended Access is a separate paid subscription starting at $10 per month.

G2 reviewers overwhelmingly consider Zoho Assist exceptional value for its pricing. Across hundreds of reviews, users consistently highlight that Zoho Assist delivers features comparable to much more expensive competitors at a fraction of the cost. G2 reviewers frequently mention switching from TeamViewer, LogMeIn, GoToAssist, and ScreenConnect specifically to save money while retaining core functionality. Phrases like 'best value to performance proposition on the market' and 'a third of the price' appear repeatedly. A small number of reviewers note that add-ons and per-technician pricing can add up, and at least one reviewer found Zoho Assist's pricing slightly high for casual use, but these are minority views against an overwhelmingly positive value consensus.