--- title: Datto RMM Reviews meta\_title: 'Datto RMM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 795 reviews by the users' company size, role or industry to find out how Datto RMM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 795 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Datto RMM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Datto RMM, enjoying seamless management and troubleshooting across multiple sites. [(82 mentions)](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824526&qs=pros-and-cons#reviews) Users appreciate the **automation capabilities** of Datto RMM, streamlining processes and enhancing efficiency in their workflows. [(60 mentions)](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1825805&qs=pros-and-cons#reviews) Users value the **wealth of information** and **support** Datto RMM offers for managing customer devices efficiently. [(51 mentions)](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824913&qs=pros-and-cons#reviews) Users value the **seamless integrations** of Datto RMM, enhancing efficiency and streamlining management tasks significantly. [(50 mentions)](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824712&qs=pros-and-cons#reviews) Users value the **ease of remote access** in Datto RMM, enhancing support and monitoring capabilities effectively. [(49 mentions)](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1826382&qs=pros-and-cons#reviews) Users experience **remote access issues** with Datto RMM, facing connectivity problems and slow recovery times. [(42 mentions)](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824332&qs=pros-and-cons#reviews) Users experience **slow performance** with Datto RMM, particularly with remote portal functionality and endpoint controls. [(25 mentions)](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1825677&qs=pros-and-cons#reviews) Users face **feature issues** with Datto RMM, finding custom monitors challenging and installations problematic without admin rights. [(24 mentions)](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1826549&qs=pros-and-cons#reviews) Users often feel overwhelmed by **missing features** , desiring stability and additional functionality within Datto RMM. [(24 mentions)](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824860&qs=pros-and-cons#reviews) Users find that Datto RMM **needs improvement** in modernizing its features, making updates, and enhancing usability. [(19 mentions)](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824755&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Datto RMM ##### 1. Ease of Use Users appreciate the **ease of use** of Datto RMM, enjoying seamless management and troubleshooting across multiple sites. [ See 82 mentions ](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824526&qs=pros-and-cons#reviews) See Related User Reviews ![Lorenzo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo B.") LB Lorenzo B. Small-Business (50 or fewer emp.) 5.0/5 "The Best, Most Brilliant, Perfectly Efficient, Support Tools Ever used in my IT Career." What do you like about Datto RMM? RMM is easy to understand and alot better to use and grasp you can even use it on your mobile to assist customers on the go supporting customers as s ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful Multi-Site Device Management" What do you like about Datto RMM? I like the ability to assign different devices to different sites. You can treat these sites as separate companies, so if you’re an MSP you can organi ##### 2. Automation Users appreciate the **automation capabilities** of Datto RMM, streamlining processes and enhancing efficiency in their workflows. [ See 60 mentions ](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1825805&qs=pros-and-cons#reviews) See Related User Reviews ![Lorenzo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo B.") LB Lorenzo B. Small-Business (50 or fewer emp.) 5.0/5 "The Best, Most Brilliant, Perfectly Efficient, Support Tools Ever used in my IT Career." What do you like about Datto RMM? RMM is easy to understand and alot better to use and grasp you can even use it on your mobile to assist customers on the go supporting customers as s ![Jose S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose S.") JS Jose S. Mid-Market (51-1000 emp.) 5.0/5 "Excellent RMM Solution with Powerful Automation" What do you like about Datto RMM? - Useful RMM Solution - Devices Inventory - Automated Jobs ##### 3. Features Users value the **wealth of information** and **support** Datto RMM offers for managing customer devices efficiently. [ See 51 mentions ](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824913&qs=pros-and-cons#reviews) See Related User Reviews ![Lorenzo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo B.") LB Lorenzo B. Small-Business (50 or fewer emp.) 5.0/5 "The Best, Most Brilliant, Perfectly Efficient, Support Tools Ever used in my IT Career." What do you like about Datto RMM? RMM is easy to understand and alot better to use and grasp you can even use it on your mobile to assist customers on the go supporting customers as s ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Powerful Multi-Site Device Management" What do you like about Datto RMM? I like the ability to assign different devices to different sites. You can treat these sites as separate companies, so if you’re an MSP you can organi ##### 4. Integrations Users value the **seamless integrations** of Datto RMM, enhancing efficiency and streamlining management tasks significantly. [ See 50 mentions ](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824712&qs=pros-and-cons#reviews) See Related User Reviews ![Lorenzo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo B.") LB Lorenzo B. Small-Business (50 or fewer emp.) 5.0/5 "The Best, Most Brilliant, Perfectly Efficient, Support Tools Ever used in my IT Career." What do you like about Datto RMM? RMM is easy to understand and alot better to use and grasp you can even use it on your mobile to assist customers on the go supporting customers as s ![G K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "G K.") GK G K. 5.0/5 "Streamlined Remote Supportfor Interface Improvement" What do you like about Datto RMM? I love how Datto RMM allows me to initiate a restart on a user's device if it becomes frozen or hangs, which is incredibly useful for maintaining prod ##### 5. Remote Access Users value the **ease of remote access** in Datto RMM, enhancing support and monitoring capabilities effectively. [ See 49 mentions ](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1826382&qs=pros-and-cons#reviews) See Related User Reviews ![Lorenzo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo B.") LB Lorenzo B. Small-Business (50 or fewer emp.) 5.0/5 "The Best, Most Brilliant, Perfectly Efficient, Support Tools Ever used in my IT Career." What do you like about Datto RMM? RMM is easy to understand and alot better to use and grasp you can even use it on your mobile to assist customers on the go supporting customers as s SS Saurabh S. Mid-Market (51-1000 emp.) 3.5/5 "Easy Remote Access, But Login Issues and Slow Performance at Times" What do you like about Datto RMM? Easy to use tool to remote into the PC over the internet. ### 5 Cons or Disadvantages of Datto RMM ##### 1. Remote Access Issues Users experience **remote access issues** with Datto RMM, facing connectivity problems and slow recovery times. [ See 42 mentions ](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824332&qs=pros-and-cons#reviews) See Related User Reviews TL Tiago L. Small-Business (50 or fewer emp.) 5.0/5 "Good tool that makes managing a customer's network easier" What do you dislike about Datto RMM? Not very easy to create custom monitors. Transparent proxies complicate things when accessing endpoints using Splashtop add-in. ![Jose S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose S.") JS Jose S. Mid-Market (51-1000 emp.) 5.0/5 "Excellent RMM Solution with Powerful Automation" What do you dislike about Datto RMM? - Prices - Remote Access Issues pretty often - Not Full features on Mac environments ##### 2. Slow Performance Users experience **slow performance** with Datto RMM, particularly with remote portal functionality and endpoint controls. [ See 25 mentions ](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1825677&qs=pros-and-cons#reviews) See Related User Reviews SS Saurabh S. Mid-Market (51-1000 emp.) 3.5/5 "Easy Remote Access, But Login Issues and Slow Performance at Times" What do you dislike about Datto RMM? Some times, it is causing issue like although the device is online and have enough licenses but unable to login to device. Also, sometimes, it is ver ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Remote Management with Room for Backend Improvement" What do you dislike about Datto RMM? Latency is always a big issue, and the backend could provide more robust services. The PowerShell integration lags and needs improvement because there ##### 3. Feature Issues Users face **feature issues** with Datto RMM, finding custom monitors challenging and installations problematic without admin rights. [ See 24 mentions ](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1826549&qs=pros-and-cons#reviews) See Related User Reviews TL Tiago L. Small-Business (50 or fewer emp.) 5.0/5 "Good tool that makes managing a customer's network easier" What do you dislike about Datto RMM? Not very easy to create custom monitors. Transparent proxies complicate things when accessing endpoints using Splashtop add-in. JT Javier T. Small-Business (50 or fewer emp.) 4.5/5 "Exceptional Device Management for Large-Scale Administration" What do you dislike about Datto RMM? Certain integrations require manual installation, which can be a bit time-consuming. ##### 4. Missing Features Users often feel overwhelmed by **missing features** , desiring stability and additional functionality within Datto RMM. [ See 24 mentions ](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824860&qs=pros-and-cons#reviews) See Related User Reviews ![Jose S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose S.") JS Jose S. Mid-Market (51-1000 emp.) 5.0/5 "Excellent RMM Solution with Powerful Automation" What do you dislike about Datto RMM? - Prices - Remote Access Issues pretty often - Not Full features on Mac environments ![Joseph H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph H.") JH Joseph H. 5.0/5 "Effortless Monitoring with Stellar Security" What do you dislike about Datto RMM? I would like there to be an option for dark mode in the UI. ##### 5. Needs Improvement Users find that Datto RMM **needs improvement** in modernizing its features, making updates, and enhancing usability. [ See 19 mentions ](https://www.g2.com/products/datto-rmm/reviews?filters%5Bsentiment_snippet%5D=1824755&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Remote Management with Room for Backend Improvement" What do you dislike about Datto RMM? Latency is always a big issue, and the backend could provide more robust services. The PowerShell integration lags and needs improvement because there MI MOIZ I. 4.5/5 "Reliable Speed and Effortless Control with Datto RMM" What do you dislike about Datto RMM? For handling a large amount of requests, Datto RMM could be improved. It seems that the current capabilities might not be sufficient for high volumes ![Darren .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren .") D Darren . Small-Business (50 or fewer emp.) 5/26/2026 "Powerful Visibility and Automation, but Policy Navigation Needs Streamlining" 3.5/5 What do you like best about Datto RMM? Datto RMM has been effective for maintaining visibility across distributed environments without requiring constant manual checks. The remote tools are convenient during active troubleshooting, and the automation capabilities help reduce repetitive maintenance tasks across multiple endpoints. We also like the flexibility of custom monitoring policies and scripting because it allows us to standardize management while still adapting to different client requirements. The platform is especially useful for proactive issue detection before users report problems. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? Policy organization and navigation can become difficult to manage as environments grow larger or more customized. Certain alerting behaviors also require extra tuning to avoid unnecessary noise, especially in mixed environments with varied hardware and software baselines. While the platform is feature-rich, some administrative workflows could be streamlined further to reduce the amount of clicks and menu navigation required for common tasks. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Datto RMM has helped simplify management of geographically distributed systems by giving us a centralized way to monitor endpoint health, automate maintenance, and remotely assist users without relying on multiple disconnected tools. It has reduced the amount of manual intervention required for patching and recurring system upkeep while improving response times during support incidents. The scripting and monitoring capabilities have also helped standardize operational processes across different customer environments and identify issues earlier before they become larger service disruptions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ronald J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronald J.") RJ Ronald J. Small-Business (50 or fewer emp.) 8/4/2026 "Comprehensive Management with Limited Automation in Patches" 4/5 What do you like best about Datto RMM? I like the wide range of areas that Datto RMM covers and everything that can be done almost without limit, although it depends on your ability to handle the tool and the approach you have. Mainly, I find the alert system very useful, which can be automated when certain conditions are met, as this helps a lot. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? In the section on patches, it is particularly deficient because there are new patches every day, and it becomes complicated because I know there is an automation to update, but this same automation halts operations if it is executed, since not all the companies we manage have a fixed time for updates and patches. Without the script, which is very invasive, the best option is to do it manually, but it becomes very slow. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? I use Datto RMM to manage devices, visualize issues, deploy tools, and apply security policies. I love the automation of alerts, which facilitates efficient IT management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![D S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "D S.") DS D S. Small-Business (50 or fewer emp.) 5/14/2026 "Powerful, Easy-to-Use Remote Monitoring and Automation for MSPs" 4/5 What do you like best about Datto RMM? Datto RMM provides strong remote management and monitoring capabilities with an easy-to-use interface and reliable automation features. The platform makes it simple to manage endpoints, deploy software, run scripts, monitor system health, and remotely support users from a centralized dashboard. The integrations with PSA and backup solutions also help streamline day-to-day MSP operations. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? While the platform is feature rich, some areas of the interface can feel inconsistent or require too many clicks to navigate. Alert tuning and policy management can also take time to properly configure in larger environments. Occasionally, there can be delays with device status updates or component execution reporting, which can impact troubleshooting efficiency. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Datto RMM helps centralize endpoint monitoring, patch management, and remote support into a single platform. It reduces the time spent manually maintaining systems by automating routine tasks, alerting on issues proactively, and allowing technicians to remotely troubleshoot devices quickly. This has improved response times, increased operational efficiency, and helped maintain more consistent management across client environments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Justin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin C.") JC Justin C. Lead Solutions Architect Small-Business (50 or fewer emp.) 4/30/2026 "Intuitive and Robust for Remote Management" 5/5 What do you like best about Datto RMM? I like how simple and intuitive Datto RMM is to use. It also has a robust feature set that allows for more advanced scripting and application deployment. The ability to quickly and easily manage all of our endpoints is invaluable. My favorite feature is the ability to package applications, script setting changes, and after testing, deploy them to multiple clients with just a few clicks. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? The timeout when connecting to web consoles could be improved. Sometimes it takes up to a minute or two to connect to a remote device. This can be especially frustrating for our help desk technicians. Even just a minute or two delay can be frustrating for our clients. I learned recently at Kaseya Connect that this issue is being addressed, so it's always good to hear that needs are being addressed. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? I find Datto RMM simplifies remote troubleshooting by providing not only remote console management, but remote command line, remote powershell, and remote device information in a quick and easy to deploy manner. Being able to deploy software and manage software deployments is also a huge bonus. It's simple and easy to use. The robust updating features are also great. Review collected by and hosted on G2.com. Show More 5/6/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lorenzo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo B.") LB Lorenzo B. 1st Line Support Consultant Information Technology and Services Small-Business (50 or fewer emp.) 2/11/2025 "The Best, Most Brilliant, Perfectly Efficient, Support Tools Ever used in my IT Career." 5/5 What do you like best about Datto RMM? RMM is easy to understand and alot better to use and grasp you can even use it on your mobile to assist customers on the go supporting customers as soon as they have been added to their respective agent applications makes it so much easier to remotely support their needs. We have been using Kasaya Datto RMM and Autotask since we started with the Signet IT coumpany everything we receive on our daily tasks gets handled on the product is so easy to use and so good to customize things the way we need it, we provide all of our customers support through the portal which we have running with Kaseya Auto Task and this gets used everyday and every night to onboard our customers onto this is straight forward and easy and the customers only need to send an email to get it to the Kaseya Datto Autotask system and we are on it to provide support. Customer support for us using the system is amazing. the application is so good and implemented into all of our systems we use alert tickets CS and the works To add to this somethings became even nicer like the little icons on each of our classifications helping the newer IT generation with finding the work they need to action Review collected by and hosted on G2.com. What do you dislike about Datto RMM? there is so much good for a new joiner who never used it it would be overwhelming this takes some time for a new IT guy to get used too but for those working with it it's a powerhouse and a half like having a PA in your pocket type of thing Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Everything absolutely everything on a daily Basis Review collected by and hosted on G2.com. Show More 4/22/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Evan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan W.") EW Evan W. Athletics IT Student Gameday Support Mid-Market (51-1000 emp.) 6/28/2024 "Datto is fairly easy to use in comparison to other RMM's I've used. I think layout could be improved still" 5/5 What do you like best about Datto RMM? It's super consistent and I know where everything is. I haven't had to worry about agents failing to install on new devices I'm imaging, and the automation tools still save me a ton of time. It's nice that I can get things moving without having to do things manually. A lot of times I'll need to install some software on someone's computer and I can just do it remotely by deploying a component Review collected by and hosted on G2.com. What do you dislike about Datto RMM? Some parts of the site feel kind of old, it would be great if the layout was cleaner so I didn't have to click around so much to find basic settings. Also the reports sometimes can be a headache. It'd be awesome if they made that part more like point and click and easier to read at a glance. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? everything is in one place to make it Review collected by and hosted on G2.com. Show More 4/28/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Joe S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe S.") JS Joe S. Technical Support Specialist Small-Business (50 or fewer emp.) 12/28/2023 "Device Management under One Roof" 4/5 What do you like best about Datto RMM? Datto has a ton of built in tools for managing end points. I am able to schedule jobs for device or even sites, as well as access the devices remotely using the built in remote support tools that are available with the service. Working in tech support, I end us using Datto daily to support business issues and requests. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? The new UI of Datto is very clunk and feels like it does not have the same features of their legacy UI, so I do find my self having to switch between them from time to time to get some tasks completed Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Datto is solving the issue of having multiple different places of acces all under one room. I am able to find a client device and can directly manage it with a scheduled job or by removing into the device. Review collected by and hosted on G2.com. Show More 4/28/2026 Current UserValidated ReviewerSource: Organic ![Darren H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren H.") DH Darren H. Small-Business (50 or fewer emp.) 6/19/2026 "Datto RMM Has Delivered on Our Requirements" 5/5 What do you like best about Datto RMM? We have tried several RMM products and this has been the one we have retained the longest. No RMM is perfect (yet) but Datto RMM has delivered on our requirements. The bits I like - Patch Management, Reporting. The integration with Autotask and IT Glue is ideal and helps us provide our customers with an efficient level of support. It is mostly straight forward to use but would recommend having an internal champion to make the most of it Review collected by and hosted on G2.com. What do you dislike about Datto RMM? Initially the problem of feature updates not being included in patch management was a major headache - particularly for Windows 11. However this has now been resolved and looks to be working well. To use the system properly I would recommend training / kaseya university Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? As an MSP it gives us the ability to efficiently manage and support endpoints. From Patch Management to Reporting it is a valuable tool when delivering IT Support. Information is easily obtained for audits. Compliance is a major benfit of using an RMM Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite BS Benjamin S. Small-Business (50 or fewer emp.) 6/19/2026 "Seamless Kaseya Stack Integration with a Clean, Modern RMM UI" 5/5 What do you like best about Datto RMM? I like how the RMM integrates with the rest of the Kayesa stack, pulling passwords and other info from Itglue without having to leave the web remote screen. There are lots of components that make manual tasks easier and help streamline day-to-day work. The UI is clean and has a modern look. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? There isn’t really anything specific that I dislike about Datto RMM. I’ve used Connectwise Automate and Ninja RMM before, and they don’t compare, they don’t have all the features that Datto RMM has. The only criticism I have is that it that Web Remote can be quite flaky and not always work. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? We use Datto RMM to manage our endpoints, including OS and software patch management. It’s also our primary tool for remote support, using Web Remote and Splash Top. We rely on the RMM to speed up internal tasks that previously required manual intervention on the device itself, whereas we now use components to automate them without having to bother end users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/16/2026 "Clean UI, Flexible Policies, and Fast Web Remote with Great Support" 5/5 What do you like best about Datto RMM? Everything, really. I especially like the component you can custom-trim to fit your needs, and all the policies you can manage per org. The UI is clean and easy to read, and the integrations cover everything I need. The web remote is fast, and the agent/browser options feel complete for different needs and use cases. The support team is always quick to respond. AI integration is on the way and already starting to ship, and that will be a huge plus. Review collected by and hosted on G2.com. What do you dislike about Datto RMM? Sometimes Web Remote is slow to connect. I’m hoping this improves with V2.0 on the way—I really hope so. Review collected by and hosted on G2.com. What problems is Datto RMM solving and how is that benefiting you? Automations! We can automate so much, and it all feels well integrated. Through Autotask, IT Glue, you name it—it does it all. Review collected by and hosted on G2.com. 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